Had the weirdest fail to our lightly used four year old Beautyrest Black. There felt like there was a valley running down the middle of the bed from top to bottom. When my wife and I slept in it together (guest room bed) we seemed to be rolling inward toward the middle. I believe this coil failure is exactly what happened to ours except it failed left to right not at the bottom which is basically the same thing. In the process of filing a warranty claim. $3000 bed should hold up longer than four years. Thanks guys for providing me the visual ammunition I needed to offset the sales pitch. Unless we get a satisfactory answer and resolution we won’t be buying anymore of their products, which sucks because they are the perfect comfort level for both of us.
Just stumbled across your videos in my search for understanding bed builds and the likes of what to avoid. What an absolute eye opener to say the least. I can't thank you enough for posting these deconstructions. My mom was looking at a Sterns & Foster to replace a used and abused Beautyrest. Would love to see a deconstruct of the Sterns beds, seeing their just as pricy as the Beautyrests. I've alway been a firm believer in the individual coil spring beds but it seems nearly impossible to find one that is flippable and not loaded with piles of useless crap. Needless to say, I appreciate your integrity in mattress building and I will definitely be perusing through your website and inventory. As for this video here, I think most of us are extremely desperate to know what brand this was, to make damn sure we or anyone we know NEVER buys any of their products. Maybe a small hint or the first or last letter of the brand name would suffice, and we can do our own digging from there. Thank you again!!!
@@randomrazr I've had many types of mattresses in our homes over the decades and found that the foam has the worst lifespan. Whatever cooling hype they're trying to sell you, they are all hot and retain moisture causing quick breakdown. The hybrids w/ pocket coils are hype as well to me IMO...theres so much foam you never actually feel the support from the coils. It's all personal choice but I like my mattress to last more that 3-6 years with no sag. I prefer a mattress that'll last at least a decade+ and you can only get that with a good pocket coil packing with minimal top foam that you can put a replaceable topper on if needed. That will forever be my go to
THANK YOU SO MUCH FOR YOUR HONOR AND INTEGRITY OF YOUR BUSINESS ETHIC. I just decided to rebuild my Serta Perfect Sleeper Kleinmon II mattress. The image they show if you buy it online is incorrect. 9"inner springs, 1/4 gel foam (just like this one and has collapsed) 1/4 foam top cover layer is foam that is hard as a rock, embordered in a diamond shape for the top. That is it. 1st try---I put in 1" latex, 2" gel infused stupid foam and took of the top. SO FAR. My bed is killing me (back). So I thought I would try this instead of spending another $1,600. I really don't like the memory foam layer that is first.
The edge of my bed seemed really squishy. Just watched this video and took a peak inside my mattress….. found about 4” of empty space along the edge. I can’t believe that for a $1200.00 mattress! 😠 going to attempt a repair. Never buying this brand again! Thank you for the video!
Shocking - thanks for the expose! This is why I'm having a 'mare trying to even get to our local department store to look for a mattress to replace my newish one - which was an expensive thing, made by one of Australia's oldest manufacturers, actually made in our state, but I'm suffering horribly. The one you try in the store might seem 'fine' - but you can't see what you end up with. I have had a couple excellent mattresses in my life, but a ton of duds, & as you spend so much meaningful time on them it really is essential they give you a good night's rest & don't bend you out of shape. I'm hoping you have a vid which shows how you make your superior mattresses? Good luck guys.
@@hazelstreet1654 We have a number of brands but our most well known is our Churchill and Smith, and has quantum edge support. Double wrapped coils around the edge called a quad coil by Leggett and Platt
Thank you so much I was reading reviews and people were saying there was no Edge to their bed now I know why. I am from New Jersey and I will be contacting you for a bed
Probably could not do that AND maintain top quality workmanship. These guys appear to be craftsmen. Just wish I could get someone to truck one to me in Kokomo, Indiana!
I have a black series cut in half on my floor. It has diamond infused memory foam to help with heat. It is about 1/4 inch thick and buried under about 4 inches of cheap foam. How is that going to do anything under 4 inches of foam, lol. 2 years old and was already dipped out
Can you give any hints? What do they specialize in? How popular they are. Do you have a list of the better constructed beds? I'm on the East Cost. Have been talking to a sales person that seems knowledgeable.
wow, that's why I've had such a hard time trusting mattress companies and actually paying thousands for one...I've jusy always had a funny feelings there's something not legit with majority of them. I also am a single mom barley keeping a roof over my son and Is head, and couldn't afford even a 500$ mattress if I saved up for year,if I could save,lol. I just recently gave in and bought a crap memory foam mattress. bed in a box, from Walmart..lol :( ide been sleeping ( trying to sleep,poorly sleeping tossing turning) on a second handy down, as in I was the 3rd owner of a 20 year old mattress that j believe has been the cause of my son and I's horrible allergies, sad I know, we did sleep on the floor for a couple years before I said wtv, take the used mattress. my back has had bad issues since the last month in my pregnancy, and I just couldn't do the floor anymore I had to have something. and as you'd guess, my back has definitely not gotten any better with the old crap Mattress. The Walmart bed in a box is not much of an upgrade though I've sadly learned, sort of expected, but idk what else I'm to do, how in the world do people buy 2000 mattresses, I can't even dream of having the money to do that. idk, wonder if sleeping on a good awesome expensive mattress is what makes you capable of making more money, getting better sleep at night probably inevitably helps ya get up feeling rested and alert,think clearer, functional, probably alot happier on a daily basis,idk, I wouldn't know. I've called dozens of mattress companies asking for any throw aways they could donate,nope, any military, disabled,low income discounts, nope, if inwas active duty maybe 10%off...I kind of gave up on my hunt for an empathetic mattress company who'd donate even just any crap old used mattress they had to me. think I'll be sleeping on the floor again though cus this full size 170$ bed in a box smells like toxic gas, and is bumpy uneven all across. anyone know a mattress company who donates they're used mattresses to single Mama's up here in the rainy NW?
Have you checked buy nothing groups on Facebook or anything in your area? Community groups? Lots of people are usually willing to help out if they can. Especially now since a lot of donation centers are not even accepting mattresses. Hope you find or have found something. 🙏🙏
I wish we were in California and could get a mattress. It is so hard trying to find one. We are stuck between tempurpedic, a beautyrest, or southerlands memory foam or talalay latex hybrid
I sure hope that's not a Serta double sided pillow top! I want to go home and rip open my mattress that I paid a good chunk of money for. As stupid as it sounds, I never knew that there are other ways to get a mattress besides a store, I wish I knew this 5 years ago, also wish I knew about latex, everyone making a big deal out of memory foam and it's nothing but crap.
@@marissastealsmascara5988 from what I've seen Just in the big box mattress store, They all looked alike Very similar construction. I'm ready to tear down my new bed to coils $900 - sale $400. Rebuild myself with cotton batting. They just don't make things like they used to. ----------- Liability - they should state names of companies. That is consumer fraud Super substandard quality control. Bottom line - profit at consumers health. Tu🙋 🤺💐
So I have no way to get one of your beds realistically but I wish if you knew of a reputable brand sold everywhere. All I'm thinking of to get is tempur pedic
Don't get Tempur Pedic, not worth the money! Their cheapest beds are total trash and their more expensive ones are mediocre and don't last. Get a MUCH less expensive hybrid or traditional mattress from a good company (not Serta, Sealy, Simmons, Tempur, Zinus, Purple, or Casper). You can always get a really high quality memory foam topper (again, NOT Tempur Pedic, their toppers are not high quality) and put it on a good traditional mattress.
@@Wft-bu5zc I wonder why Tempurpedic wins JD Power awards and is most recommended mattress. Almost every mattress store sells Tempurpedic…..there must be a reason. If you want to get a Tempurpedic….get it.
we name every other bed we open up. We hear you but because it is a local manufacturer we have an existing relationship with them. They have been made aware and so far it seems their quality control has improved. We do our best to expose without ruining businesses. Thanks so much for watching @kingviserys, we really appreciate it.
Are your mattress chemical free,no fire retardant 's,n does your s offgass. I'm chemically sensitive have asthma need a comfortable mattress. That is comfortable and will not off gas
We weren't acting, we literally did this in the moment and if you ever come into meet us, you'll see that. Joe, the guy with the dark hair here is an actor but he's not acting here I know that because I'm the one typing you right now. I was genuinely in shock by this, this is my day time gig and it's shocking to see this type of quality. Sleep is integral to people's health and this type of mattress build can compromise it. I lost my wife to chronic illness and take health very seriously. I also take my acting seriously and this video, it's just regular old me. Not everything is scripted. If you notice the glue is still sticking in the video, that's cause we opened it up and were genuinely not expecting this. Thanks for commenting! If there's any help you need with a mattress purchase feel free to contact us, we're here to help. And if you need an actor for a shoot and I fit the look please get in touch ;).
My Beautyrest Silver BSR900 Plush just arrived, and there’s some kind of lumbar support that looks and feels like a firm triangle mountain where my hips are supposed to lye. Woke up all crooked. Next time I’m going to someone I trust. Best wishes everyone. 🩷
Had the weirdest fail to our lightly used four year old Beautyrest Black. There felt like there was a valley running down the middle of the bed from top to bottom. When my wife and I slept in it together (guest room bed) we seemed to be rolling inward toward the middle. I believe this coil failure is exactly what happened to ours except it failed left to right not at the bottom which is basically the same thing. In the process of filing a warranty claim. $3000 bed should hold up longer than four years. Thanks guys for providing me the visual ammunition I needed to offset the sales pitch. Unless we get a satisfactory answer and resolution we won’t be buying anymore of their products, which sucks because they are the perfect comfort level for both of us.
Just stumbled across your videos in my search for understanding bed builds and the likes of what to avoid. What an absolute eye opener to say the least. I can't thank you enough for posting these deconstructions. My mom was looking at a Sterns & Foster to replace a used and abused Beautyrest. Would love to see a deconstruct of the Sterns beds, seeing their just as pricy as the Beautyrests. I've alway been a firm believer in the individual coil spring beds but it seems nearly impossible to find one that is flippable and not loaded with piles of useless crap. Needless to say, I appreciate your integrity in mattress building and I will definitely be perusing through your website and inventory. As for this video here, I think most of us are extremely desperate to know what brand this was, to make damn sure we or anyone we know NEVER buys any of their products. Maybe a small hint or the first or last letter of the brand name would suffice, and we can do our own digging from there. Thank you again!!!
why dont u like all foam? like tempurpedic
@@randomrazr I've had many types of mattresses in our homes over the decades and found that the foam has the worst lifespan. Whatever cooling hype they're trying to sell you, they are all hot and retain moisture causing quick breakdown. The hybrids w/ pocket coils are hype as well to me IMO...theres so much foam you never actually feel the support from the coils. It's all personal choice but I like my mattress to last more that 3-6 years with no sag. I prefer a mattress that'll last at least a decade+ and you can only get that with a good pocket coil packing with minimal top foam that you can put a replaceable topper on if needed. That will forever be my go to
THANK YOU SO MUCH FOR YOUR HONOR AND INTEGRITY OF YOUR BUSINESS ETHIC. I just decided to rebuild my Serta Perfect Sleeper Kleinmon II mattress. The image they show if you buy it online is incorrect. 9"inner springs, 1/4 gel foam (just like this one and has collapsed) 1/4 foam top cover layer is foam that is hard as a rock, embordered in a diamond shape for the top. That is it.
1st try---I put in 1" latex, 2" gel infused stupid foam and took of the top. SO FAR. My bed is killing me (back). So I thought I would try this instead of spending another $1,600. I really don't like the memory foam layer that is first.
Thank you! Wish I were local to you. I’d buy from you in a heartbeat!
The edge of my bed seemed really squishy. Just watched this video and took a peak inside my mattress….. found about 4” of empty space along the edge. I can’t believe that for a $1200.00 mattress! 😠 going to attempt a repair. Never buying this brand again!
Thank you for the video!
Please tell us who the manufacturer is so we do not buy.
All the name brand mattresses are garbage like that. Avocado is pretty good. Local mattress builder is best.
Maybe the company will see this and improve. Would like to know so we don't carry that brand either
Shocking - thanks for the expose! This is why I'm having a 'mare trying to even get to our local department store to look for a mattress to replace my newish one - which was an expensive thing, made by one of Australia's oldest manufacturers, actually made in our state, but I'm suffering horribly. The one you try in the store might seem 'fine' - but you can't see what you end up with. I have had a couple excellent mattresses in my life, but a ton of duds, & as you spend so much meaningful time on them it really is essential they give you a good night's rest & don't bend you out of shape. I'm hoping you have a vid which shows how you make your superior mattresses? Good luck guys.
Will be nice to share the manufacturer, by not telling us not helping us.
ALL major brands are garbage like this. Buy from a local mattress company or Avocado.
Now I know why the edge of my bed falls so easily
What brand and model is your mattress? Some mattresses have no edge support.
@@hazelstreet1654 We have a number of brands but our most well known is our Churchill and Smith, and has quantum edge support. Double wrapped coils around the edge called a quad coil by Leggett and Platt
I would name the company they need to embarrass them
We wanted to, but don't want to deal with the negativity and fallout, we like it easy around here.
@@spencersmattress does your company offer zoned coiled models ?
@@Emdsd45T we sure do, spencer does it all
It would probably end up in a lawsuit.
@@spencersmattress I will drop by next time Iam in Ventura and go over options
What brand mattress is this?
Thank you so much I was reading reviews and people were saying there was no Edge to their bed now I know why. I am from New Jersey and I will be contacting you for a bed
We have good smart mattress for message and also could be control for back up and leg up😊
After seeing these videos I am keeping my 15 year old Beautyrest!
Mind blowing
Spencer needs to bring his mattresses nationwide
Probably could not do that AND maintain top quality workmanship. These guys appear to be craftsmen. Just wish I could get someone to truck one to me in Kokomo, Indiana!
The only way that these cut rate firms are going to stop cutting corners is to call them out, BY NAME. That way we can really be informed customers.
Thanks for the great content Mr. Spencer and Joe. It’s eye opening. Do you ship mattress to Michigan? We really wanted a good quality mattress…
We live in Ventura. He really just cares you get what you need. A good egg.
I have a black series cut in half on my floor. It has diamond infused memory foam to help with heat. It is about 1/4 inch thick and buried under about 4 inches of cheap foam. How is that going to do anything under 4 inches of foam, lol. 2 years old and was already dipped out
Very enlightening. It's a shame the components just get tossed though. Seems like a higher-quality refurbished bed could be made out of the parts.
Mine is the same as this roll off the edge all the time and the springs are digging into my back shocking
. 🤯. Appalling
Consumer Fraud.
🤺💐
Seems there is little to no regulation in the mattress industry.
Great video!!!!
THANK YOU!
It’s a Stearns and Foster Studio.
Can you give any hints? What do they specialize in? How popular they are.
Do you have a list of the better constructed beds?
I'm on the East Cost. Have been talking to a sales person that seems knowledgeable.
Nope. Salesmen are all liars unless it’s a custom builder.
Ask for the owner or go to small mom n pop store. Owners wont steer you wrong because if they sell you a bad bed it looks bad for their business.
wow, that's why I've had such a hard time trusting mattress companies and actually paying thousands for one...I've jusy always had a funny feelings there's something not legit with majority of them. I also am a single mom barley keeping a roof over my son and Is head, and couldn't afford even a 500$ mattress if I saved up for year,if I could save,lol. I just recently gave in and bought a crap memory foam mattress. bed in a box, from Walmart..lol :( ide been sleeping ( trying to sleep,poorly sleeping tossing turning) on a second handy down, as in I was the 3rd owner of a 20 year old mattress that j believe has been the cause of my son and I's horrible allergies, sad I know, we did sleep on the floor for a couple years before I said wtv, take the used mattress. my back has had bad issues since the last month in my pregnancy, and I just couldn't do the floor anymore I had to have something. and as you'd guess, my back has definitely not gotten any better with the old crap Mattress. The Walmart bed in a box is not much of an upgrade though I've sadly learned, sort of expected, but idk what else I'm to do, how in the world do people buy 2000 mattresses, I can't even dream of having the money to do that. idk, wonder if sleeping on a good awesome expensive mattress is what makes you capable of making more money, getting better sleep at night probably inevitably helps ya get up feeling rested and alert,think clearer, functional, probably alot happier on a daily basis,idk, I wouldn't know. I've called dozens of mattress companies asking for any throw aways they could donate,nope, any military, disabled,low income discounts, nope, if inwas active duty maybe 10%off...I kind of gave up on my hunt for an empathetic mattress company who'd donate even just any crap old used mattress they had to me. think I'll be sleeping on the floor again though cus this full size 170$ bed in a box smells like toxic gas, and is bumpy uneven all across. anyone know a mattress company who donates they're used mattresses to single Mama's up here in the rainy NW?
Have you checked buy nothing groups on Facebook or anything in your area? Community groups? Lots of people are usually willing to help out if they can. Especially now since a lot of donation centers are not even accepting mattresses. Hope you find or have found something. 🙏🙏
Wowwwww😢
I wish we were in California and could get a mattress. It is so hard trying to find one. We are stuck between tempurpedic, a beautyrest, or southerlands memory foam or talalay latex hybrid
We would go with the Talalay latex hybrid! Thanks for commenting!
@@spencersmattress thank you so much! Your videos have helped with understanding mattresses and getting rid of the bad ones
@@stephaniewright1623 thanks! That’s the goal with these videos!
You could try the sleepez bed. It's a good deal and two sided, one firmer one softer, so you won't have as much online order fear lol
I think I would rather sleep on a futon than throw money away on crap like this.
Would probably serve you better than this mattress! Thanks for watching!
I sure hope that's not a Serta double sided pillow top! I want to go home and rip open my mattress that I paid a good chunk of money for.
As stupid as it sounds, I never knew that there are other ways to get a mattress besides a store, I wish I knew this 5 years ago, also wish I knew about latex, everyone making a big deal out of memory foam and it's nothing but crap.
It's probably a Zinus lmao
What good is this vid if you don’t tell us what mattress company made that bed?
Puts them all on notice ?
🤺💐
@@newnormal1841 You really think so? Doubtful that would work.
@@marissastealsmascara5988 from what I've seen
Just in the big box
mattress store,
They all looked alike
Very similar construction.
I'm ready to tear down
my new bed to coils
$900 - sale $400.
Rebuild myself
with cotton batting.
They just don't make things like they used to.
-----------
Liability - they should state
names of companies.
That is consumer fraud
Super substandard
quality control.
Bottom line - profit
at consumers health.
Tu🙋
🤺💐
I don't know if beds are this way, but many production lines make a variety of brands to specifications. Blue jean manufacturers do this.
So I have no way to get one of your beds realistically but I wish if you knew of a reputable brand sold everywhere. All I'm thinking of to get is tempur pedic
Don't get Tempur Pedic, not worth the money! Their cheapest beds are total trash and their more expensive ones are mediocre and don't last. Get a MUCH less expensive hybrid or traditional mattress from a good company (not Serta, Sealy, Simmons, Tempur, Zinus, Purple, or Casper). You can always get a really high quality memory foam topper (again, NOT Tempur Pedic, their toppers are not high quality) and put it on a good traditional mattress.
@@Wft-bu5zc I wonder why Tempurpedic wins JD Power awards and is most recommended mattress. Almost every mattress store sells Tempurpedic…..there must be a reason. If you want to get a Tempurpedic….get it.
I stand by tempurpedic. Theyre fantastic but they aren't for everyone comfort wise.
@@johnyang1420 its a lie! like fake news!
@@antoniowells9301 tempu is the worst 5k crap I've ever slept on!
You're doing people a huge disservice by not naming these scumbag brands. What are you so afraid of by calling them out?
we name every other bed we open up. We hear you but because it is a local manufacturer we have an existing relationship with them. They have been made aware and so far it seems their quality control has improved. We do our best to expose without ruining businesses. Thanks so much for watching @kingviserys, we really appreciate it.
Are your mattress chemical free,no fire retardant 's,n does your s offgass. I'm chemically sensitive have asthma need a comfortable mattress. That is comfortable and will not off gas
We do have all organic and natural mattresses, come on in and we can take care of you.
Kluft lol
Thanks
🤺💐
That is not Kluft. Period
Terrible
cant hear your men. YOu need better audio
What's with the acting. Just be natural and relaxed.
We weren't acting, we literally did this in the moment and if you ever come into meet us, you'll see that. Joe, the guy with the dark hair here is an actor but he's not acting here I know that because I'm the one typing you right now. I was genuinely in shock by this, this is my day time gig and it's shocking to see this type of quality. Sleep is integral to people's health and this type of mattress build can compromise it. I lost my wife to chronic illness and take health very seriously. I also take my acting seriously and this video, it's just regular old me. Not everything is scripted. If you notice the glue is still sticking in the video, that's cause we opened it up and were genuinely not expecting this. Thanks for commenting! If there's any help you need with a mattress purchase feel free to contact us, we're here to help. And if you need an actor for a shoot and I fit the look please get in touch ;).
Someone point a camera at hazel quick. Prepare to be mesmerized.
My Beautyrest Silver BSR900 Plush just arrived, and there’s some kind of lumbar support that looks and feels like a firm triangle mountain where my hips are supposed to lye. Woke up all crooked.
Next time I’m going to someone I trust. Best wishes everyone. 🩷