Lyft & Uber Drivers: How To Handle Multiple Stops
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- เผยแพร่เมื่อ 4 ต.ค. 2021
- Lyft & Uber Drivers: How To Handle Multiple Stops. If you have been in the rideshare game for a while, you have likely encountered a Uber passenger or Lyft passenger that had multiple stops in one trip. What's the best way to handle that situation and still maintain decent Uber driver pay or Lyft driver earnings? Join RSG contributior Chris as he discusses this topic. This video about Uber & Lyft has been brought to you by The Rideshare Guy.
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Uber won't let me drive because of inaccurate checkr info😡
I have taken their luggage and purse and left them in the Walgreens lobby and let the cashier know they belong to someone in here. Pisses me off when they disrespect our time.
Omg I've debated doing that! You're my hero 🤣
I hate double stops
The reason riders choose stops is that they don't want to book another ride request because of an additional service fee. So, if Uber is so liberal or spendthrift with the driver's time, it should cough up that service fee for the wait time.
The whole system is predicated on exploitation, creating unnecessary tension and confrontation between the driver and rider.
I don't think anyone was questioning why they were doing it, just how to handle it
@@soooluscious5636 New drivers probably want to know. The reason is because they're cheap and the drivers that wait are dumb
The problem is larger than money. If a rider goes into the store and browses around for 10 minutes and you leave them, it's very likely they will 1 star you, particularly Karens. There is nothing that protects the driver in those cases and its patently unfair to put the driver in a position to either get paid peanuts or risk a bad review.
You are absolutely correct!!!
@@JL-ko8vu Exactly!
I cancel all multiple stop rides that I see. If it slips through the cracks I usually go ahead and do the ride.
Yes! We need $0.50 to $1.00 per minute while waiting depending on slow or surge. First time I had a “Stopper” each of two stops was around 10 mins. As I drove into her apartment complex she asked me to stop at the liquor store that was right there along the way. Since we seemed to connect I figured I was in for a big tip. That stop took another 15 minutes because she was shopping for a party! 50 minutes later I made about $10 and NO TIP!!!!! And it was cold out so I kept the car running and gas probably ate up more than the money I got.
You learned your lesson
Scummy riders and Uber is scum too.
I just stop doing multiple stops if I see they got 2 destination I just cancel and pick up another rider lol
Many add stops after the ride begins.
I’ll let them know I’m not waiting I’ll cancel the trip with them in the car and kick them out if needed
@@chrisg8083
But you get 1 star?
@@PerformanceY if you give Pax a 1 star and say they were disrespectful the rating the pax give is canceled out.
When I add stops I make sure leave my bags in the car . That way they can’t leave . If they leave I make sure to get my bags delivered home free!
$2 per minute after the first 30 seconds upon arrival or between stops. Additionally, and as independent contractors, we MUST be allowed to set our own rates as well.
The real downside here is that if you cancel after 5 minutes, you will undoubtedly get a one-star rating. Also, thanks for reminding me to tell a rider to not leave anything in the car
I tell my passenger up front i don't wait more than 5 minutes. And i don't do drive thrus at fast food restaurants.
$1 a minute, we need to DISCOURAGE waiting, we drivers are out here to MAKE MONEY!!
Says right in the app to keep it under 3 mins. I always let the rider know nicely and tell them that when it’s busy uber can give me my next ride when we hit the stop and don’t want their ride to get canceled.
On Uber, when you are on your way to pick up the pax, if you press on the lower right button (three parrellel lines), the Uber app will show the driver that the ride is a ride with stops.
Yes but they often add the ride after you have accepted it and driven to them. They do this on purpose to save money and manipulate drivers that do not want extra stops.
I've been at Uber driver for over 5 years I believe there'should be a wait time mode so I can be paid more, I just had rider who left a anchor in my car the other day and was pissed. Just as I was bringing her things into the store where she was, she came out, she was lucky....
Doing rideshare as a side hustle, has made me really realize how inconsiderate people are. Like OH MY GOD!! Is a passenger I've taken a few trips over the years to sporting events, get my car from the shop etc. I've always been one to have a side stop at a gas station to get a drink on the way out.... I gotta have my drink. It's a quick stop and I always offer one to the driver too. Than I start driving and these AHOLES want me to take them to long errands and wait. Totally entitled, like I'm not your slave, I'm here to make money.... wouldn't it make sense to offer me some cash for my time? That's would I would do if I was in that situation, yet it has happened NOT ONCE.
Doing rideshare is really up to you. It’s up to you to set the tone in your vehicle. If any passengers ask to make a stop, tell them they can edit and add a stop. Most likely, they won’t, to avoid extra charges. If you display a super nice person, most passengers will definitely test you.
@@T.Harry79 that's exactly my philosophy. When they want a stop, tell them to add it in the app and that they have 5 minutes. When people make a stink about that, I nicely remind them that I'm being paid to drive, not to wait, and that I'm sure they wouldn't want to stay at work knowing they wouldn't be paid for it. It's all in the delivery though, and if you sound annoyed or angry this will definitely get you a 1 star rating. Like T. Harry said, you've got to set the tone in your car. My car is my kingdom, and people need to know how things work when they visit my kingdom 🤴
I got a $10 tip on a multiple stop ride yesterday!
I DO NOT DO MULTI STOPS PERIOD.
The bad part is we drivers just gotta take giving more service for free. If not passengers has the power to say anything and we get deactivated right away
I booked an Uber for trip 10 miles away to shopping center. I liked this guy so I asked if we could make it a round trip with stops, he said ok. 5 stops, all within plaza, all about 2 minutes each , just running in to pick-up online shopping orders. He took me back home, we had great conversation the whole time, entire trip about an hour. After I got all my packages inside, I gave him a $20 bill. He seemed happy 😊.
The tip helps. It would be a total loss and stupid ride without a tip this large.
Drove in Los Angeles for several years and had only a few individuals abuse multiple stop service by 10 or more minutes. I recently moved to NE Ohio and it’s an infestation of that here. Not to mention chronic wait times. After looking into ride share policies, it seems Uber allows 3 minutes and Lyft 5 minutes per stop. Anything over that and I’ll end the ride. The riders (who abuse drivers time w/ excessive wait times at stops) in NE Ohio act like they have you on retainer. It’s pretty disgusting. Anyone else experience this in your city?
Scumbags do scummy things and scumbag uber allows them to do it.
what do you do about drive thrus? they closed the lobby at the fast food joint the customer ordered multiple stop (round trip) but the restaurant has a LONG line like a 20 cars wrapped around the building...??
5 minutes waiting max unless the passenger give you some cash upfront that worth your time of waiting. Most of the time the passenger will take more than 5 minutes so you need to cancel and move on and remember to send support a message to let them know so the passenger rating wound affect your rating.
Time in Minneapolis currently actually fluctuates between 20¢/min and 24¢/min. The 50¢/min seems like a very much more than reasonable wait rate for both the driver and rider.
On lyft if I tap to arrive and I see stops, I usually cancel and drive off immediately only if it is to big retail stores like Walmart or banks because those stops take too long. If it’s gas stations then I’ll usually just do em since those stops are quicker.
This guy wanted to stop to go grocery shopping and his house was a blocked away 🤦🏻♀️ I told him the truth and he felt guilty and got out.
I three star all multistops that use more than 5 minutes
Stars mean nothing
I drive in Chicago, and I personally won't wait over 5 minutes. People try to take advantage of my kindness far too often and tip far too rarely for me to let such a overtly inconsiderate move go unchecked. I have the same policy for waiting to pick people up. I'm like Ryan Gosling in Drive: you have 5 minutes, and I'm leaving with or without you. Those cancelation fees might finally motivate people to be ready when their driver shows up. Also, I would love to get a video for anchors and how to make sure people don't try to pull that scam lol
One thing I don't hear being said is specifically with Uber, is how multiple stops affect ride challenges. Challenges that are 70 or 80 can be successfully accomplished by doing many short one way trips. Multiple stops kill your trips per hour and essentially make two trips only count as one. If I am doing a high trip challenge, I cancel every multiple stop request. Also recently I have been getting riders changing their request after I accept from a one way to adding a stop. If I see them do that, I cancel and get another rider.
I get the whole wait times. 5-10 mins for a quick stop. Say someone runs in to get prescription there may be 3 people ahead of them. The person isn’t going to know ahead of time. Also I think a lot of drivers haven’t had to deal with it but be friendly as there are many who have major disabilities like blind/low vision you may not fully realize They may need to stop and get something but it may take them a little long just do not be g able to go as fast. You may not realize how many people who are not physically able to drive are helping you pay your bills as a driver If it’s much longer maybe there is an extra fee of 10 cents a Min.
They need to pay extra then. I would like to help but I do my charity time in my off hours. When I am working I need to make money. 10 cents a minute is ridiculous. You obviously do this as a hobby and don't really need the money. 50 cents a minute is only $6.00 per hour. You have charity and work mixed together.
The[ initial pick up&stops] each need to be $1.00-- If It takes 10 >mins. to arrive. You need to be outside waiting.😮
😂 I never except them no matter how much to me and makes me feel like I’m taking somebody on a field trip
My riders are mostly college Students, and it is rare that they have multiple stops on a trip. If they do, it's usually to pick someone up, or drop them off.
I had a group the other day I picked up from a sorority house. They needed to drop a couple of people off, change, and head to the bar district. I told them I would wait. I waited longer than I wanted to, but in the end, I ended up with a $10 tip. What should've taken about 10 minutes from origin to destination ended up being 25 minutes.
I have also had an alum walk up to me after I called him, and said he was saying goodbye to old friends he hadn't seen in a while, handed me $20 and asked me to wait for him while they said their goodbyes. I obliged. About 10 minutes later, he walked back up to me, handed me another $20, and told me he was going to have another beer, and asked for me to wait longer. I obliged. About 10 minutes later, his buddy walked out of the bar, handed me yet another $20 bill, and said they were having one more beer. So I waited some more. About 10 minutes later (30 minutes after I arrived), he walked out of the bar, and I took him to his hotel. All on top of a 1.7X surge (this tells you how long ago this was!) . . . By the way, there was another driver there waiting for his friend who they were doing the same thing to!
It was a minimum fare with a 1.7X surge, and 31.6 minutes of wait time. I netted $14.11 from the ride, and a $60 tip!
The one thing I won't do, is go through a drive thru at 2:00 in the morning. Before COVID, I used to tell the riders I could drop them off, and they could catch another Uber once they are finished, but now most of the lobbies that used to be open are shut down at that time. There are a few times I have gone through the drive thru for food, but I judge that on a case by case basis, and it usually nets be $20-$60 tips and/or some food. And I ONLY do this during slow/non-peak times.
Tippers like that are extremely rare and not even worth reading about.
How I handle it? I do the ride and thank the customer.
I had a lady yesterday that had multiple stop. She went into a grocery store and went full fledge shopping. I waited 15 mins. I shouldn’t have waited that long. The women left her bag in my car. I guess she thought that would keep me there? NOT! I canceled the ride and sat that bag at the front of the store and drove off!
Good for you you learned your lesson. Next time don’t let anybody leave anything in your car it holds you hostage and cancel after 5 minutes
Multiple stops are a ripoff. I lose money on these every time. Plus these riders rarely tip. Many of my lower income area customers wait until just before you pick them up or just after picking them up to add the extra stop or stops. I have noticed that they save a lot of money doing it this way and I usually get paid only a dollar or so extra for this - with 10 to 20 minutes more time and more miles. Plus, if I had something to do after the original trip I expected, I would now be late for that. Uber doesn't care because they make their commission either way. This is another way Uber rips us off.
im the same way, they get 5 minutes. i make them feel guilty that we get 11 cents a minute the usually hurry up lol
I have 5 one star ratings and they come after I tell riders (in a friendly manner) that we only get paid 50 cents to wait 5 minutes. Some understand but others leave very bad feedback accusing me of being rude. I was very nice in explaining this and they know they are taking advantage of us. I cancel these riders whenever I can.
Here is why i do not wait for passengers wanting multiple stops
th-cam.com/video/ymFrHMAxlIE/w-d-xo.html
Thanks for sharing!
I'm still trying to get my Postmates money !! The Uber eats scam
I get $.27 per minute to wait. I still would cancel at 5 min
Passengers take advantage with this all the time and I hate... most don't tip. Because ride are more expensive so they feel they should get anything they want for using the service and they also think we as driver's are making more money because the rides went up... and we don't we just get 63 cents a mile
make the story short the driver is being used from the company and from customers .. lot of customers tell u they will tip u if u stop for them and they never do they be lying . This whole thing is scam
I don’t like them but I just do them but I do mention they only have 5 minutes so hurry up. It works well for me so it is what it is.
Uber only cares about there money They don’t give a damn about the driver
I don’t take them at all. When they begin monetarily valuing my time I’ll begin valuing multi-stop riders.
I’m starting this new method of waiting to start the trip while the passenger is in the car, to see if they decide to add inconvenient stops to the trip. If they tell me they are adding stops I determine right there to cancel ( since I did not start the trip and I tell them to get out ) . If you do this method, it won’t affect your rating or false reports because you never started the trip! Great tip to save us time and energy and a potential deactivation from a angry passenger 😂
I like this but lately the riders have waited until after I start the trip before adding the extra stops. They know what they are doing and do not care about our time and effort. Today I had one where I was paid just $1.00 extra for a trip that took me 4 additional miles out of my area (with bonuses) and at least 15 minutes of my time. Total ripoff.
@@tellmestraight sometimes you get unlucky but most of the time you just gotta hope that the other Uber and Lyft ant drivers and newbies end up getting those exploited stop rides
@@adamsi7005 80% of these rides come from a certain area so I am going to avoid that area. They seem to be teaching each other how to scam.
Just give ur pax a 1 star if they get entitled. If they give u bad rating ur 1 star will cancel there bad rating. It’s kinda fun messing with entitled pax when you know they can’t affect ur rating 🤣
I wasn’t aware of this, are you saying if you’d rate the pax 1 star and they rate you 1 star, their 1 star won’t effect your rating? Is this an official policy?
The person who waited and hope for the “big” tip, make about $100 a day. lol.
Sorry I am a year late to this video....
No they game the system.
1. The first stop is short of the address they really want so the timer never not start.
2. Uber cheats you. Total ride is literally less than half the price if a regular ride.
fifty cent a minute for wait time!!!
I dislike multiple stops. Rude passengers are not worth the long distance or the pay
Are you kidding? 50 cents a minimum. Iam not the shopping nanny. And don't let anyone leave anything in the car, especially thier kids, smh.
I treat riders like I'd want to be treated - crap happens and if someone takes a few minutes longer because of circumstances beyond their control I'm not going to be a dick and leave them hanging. I have even gone in to make sure they are TRYING to get done. If they have an entitled attitude then I'm not going to be so generous.
Make it at least a dollar a minute or more. The idea is to make it an expensive penalty for making the driver wait that long. The more expensive it is to keep the driver waiting the less likely the passenger will make the driver wait. If the passenger is cool with it then the driver makes some 💰 🤑 💸. If not then the passenger makes it a quick stop and everybody is happy 😊
Makes sense to me yet still after all these years Uber and Lyft still haven’t made it happen. It would solve so many problems. We don’t have a problem with waiting we have a problem with waiting for free.
Off topic but does anyone how to sign up and drive for Postmates? I can't find any applications for them
Don’t accept them that is how you handle them
Rideshare job is a scam .
Too many drivers too little requests. FUCK Rideshare
If we were truly Independent Contractors there would be ways for drivers to set rates individually.