2017 VW Golf R DSG - does launch control void warranty??

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  • เผยแพร่เมื่อ 1 ส.ค. 2024
  • Driving in my 2016 vw Golf R with DSG, i go over a conversation I've had with a VW dealer technician and a VWUK warranty team member in answering the question does launch control void warranty? I also discuss the VW warranty and launch control programs
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ความคิดเห็น • 107

  • @michaelryan5911
    @michaelryan5911 7 ปีที่แล้ว

    Got my new Golf R March 1st! So looking forward to it!

  • @PC-hp6gz
    @PC-hp6gz 6 ปีที่แล้ว

    Nice informative video.
    Plus, at around the 3:29 mark I paused the video to see the name on it..............a minute or so, at least prior to that, I guessed it was the A46 between Newark and Mansfield and recognised the right hand bend in Kirklington that has a road off to the left.
    That road to the left, I decided to brave it back to Newark one night in snow. Vehicles were lining up to take on the big hill that you must have come down.
    I would have been there for hours waiting for my turn to get up the hill, so I braved the lesser trodden route and it worked out amazing.
    Fresh, deep snow with no sign of traffic having been through it.
    Me and my 1990 VW Jetta, my first car, had a blast.
    All that having looked up info on DSG on TH-cam.

  • @marveysingh8157
    @marveysingh8157 7 ปีที่แล้ว +2

    Hi Jaykay! Love the car mate 👌🏻 got the 2015 GTI and the launch control is useless because being a front wheel drive it just has terrible traction! find it launches faster without LC! wish I had R but couldn't afford fuel being a student 21 yrs old

  • @beeswax888
    @beeswax888 7 ปีที่แล้ว +3

    In my opinion the LC system should stop you from accessing it too many times in a row, for a protection thing, I believe it does on the Merc A45 amg.
    But obvs thats more of a short term thing, rather than over a few years of use.

  • @manjbains1977
    @manjbains1977 7 ปีที่แล้ว

    Fab video again mate. When you mentioned VW dealer not getting back to you it's the same with Audi too. I have used both Audi and VW Wolverhampton and Birmingham. Once they sell you a car or you get any repairs done they don't give a damn. That's why I have always used a VW specialist for 8 years now.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      I just dont get that! But like you say - use a specialist instead! I wont ever buy brand new again, its too expensive and there is no peace of mind

  • @sahilahmed605
    @sahilahmed605 7 ปีที่แล้ว +1

    Should do a my car history video. That will be a good interesting video. Plz do this

  • @TheIggy861
    @TheIggy861 7 ปีที่แล้ว

    as long as it's in the dry and flat road with no bumps you will be okay, just don't abuse it, but even though they say they won't you will probably get warranty, depending on retailer

  • @bh021
    @bh021 7 ปีที่แล้ว +1

    Im thinking of trading my BMW 328i in for a R in the same colour as yours, never driven one yet, but heard one and love the sound, decisions decisions :)

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      I definitely recommend the golf r. Fantastic car! However for the same money (used) you can get your hands on the awesome e63 (I think??) 4.0 v8 BMW m3. That car is actually what I wanted to buy back in 2007

  • @NB-er6yn
    @NB-er6yn 7 ปีที่แล้ว +1

    My mum got an M4 and got told it will void it and they do keep a close eye on it when the vehicle is in for a service etc the number or launches is a low number think its below 20 a year. U gotta understand if u take the car for a service and u have done 250 launches then course its going to wear down parts faster etc

  • @UmarKhan-un6bw
    @UmarKhan-un6bw 7 ปีที่แล้ว

    I got my Golf R through VW and they told me different. They said 3 launches will invalidate the warranty on the car. Confused. I've not launched it yet thought I'll save it for special occasions lol. Got to ring them tomorrow!!!

  • @Dialysisforever
    @Dialysisforever 6 ปีที่แล้ว

    Wow, thanks.

  • @aj63
    @aj63 6 ปีที่แล้ว

    Hi Jay,
    I have the MK7.5 DSG Golf R.
    In my vehicle manual the only warning given is as follows;
    "Vehicles with Launch Control Programme: When you accelerate using the Launch Control Programme, all vehicle components will be subjected to high levels of strain. This can lead to higher rates of wear."
    So what does this mean?
    I believe the OEM (VW) would see if the issue of a failed gearbox, clutch or drivetrain that has failed is out of character with the rest of the wear and tear of the vehicle, incl how many overall miles covered.
    Let's say your Golf R has covered 15k miles and through frequent use of launch control you have caused premature failure of one of the said component parts that are put under stress through launch control then I would say that is a wear and tear issue - or abuse of the vehicle (such as wear similar to track use).
    Otherwise relax and enjoy your lovely car, it has the function to use, so use it.
    Just ask yourself, under normal day to day driving how often do you really need to use Launch control?
    Just as you would look at how hard your driving is and needing to replace your tyres depending how hard you drive.
    We need to be fair as Golf R owners just as the OEM would have to be if a dispute should occur.
    Best regards,
    AJ

  • @victordouglas7737
    @victordouglas7737 6 ปีที่แล้ว +1

    So if I use my wipers and the break it’s not covered

  • @manjbains1977
    @manjbains1977 7 ปีที่แล้ว

    When you mentioned the turbo my wife had a A3 turbo quattro diesel running 170bhp from 130bhp with 98000 miles no problems and my dad had a VW golf turbo diesel with 120k again on original turbo. Diesel not petrol but according to my family friend who worked for Audi for 20 years and now has his own workshop always told me as long as you use the correct fully synthetic oil and service it on time, the turbo would last around 120- 150k. My celica gt4 UK model was 22 years old 74k on clock and still on original turbo with no probs. 60k is just ridiculous answer by the dealeron a modern German car.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      I know! He point blank lied to me. Which is weird because usually dealers say "i dont know" if you ask them something they arent sure about. Why VW only offer 60k miles warranty i dont know, but its a worthless warranty if all it covers is cheap component failures. What i think im going to do is reaserch the rebuild cost of a Golf R with failed Haldex, turbo, gearbox and then i might sell this R and reinvest in a 13 reg. The money i save would easily cover a major failure id have thought.

  • @Chloe-dz9fy
    @Chloe-dz9fy 7 ปีที่แล้ว

    Same with my dealer mate. We noticed a few minor problems with alloys slightly scratched and a chip out of paint right above the exhaust. We have had to do all the phoning back and forth because we bought from a dealer further away from us and have to have the repairs done from a local dealer. They pester you when they want to do the deal but after that they become some what elusive! I wouldn't mind but they go on about the survey they need to obtain excellent marks on and once they have that done they don't want to know. We now have to pay for a hire car for the day whilst the work is being done as they don't have a courtesy car lol.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      Blimey that's terrible! I bet it's taken the shine from the purchase of your R hasn't it?? I don't know why they treat us so bad or how they get away with it! Maybe it's because the majority of people think it's worth it in owning a new car? I can't believe you have to pay for a rental as well! Unbelievable!! I never filled in that survey because I never received it but I did write a massive email praising the whole dealership because the sales process was awesome. But of course they're after your money then and as you say as soon as they get it they don't want to know!!

    • @Chloe-dz9fy
      @Chloe-dz9fy 7 ปีที่แล้ว +1

      Jay Kay yeah it did take the shine off a bit. We were also given the whole "ceremony treatment" which we thought was great., but seems to be done for everyone and is pretty standard at some dealerships now. What annoys me the most is how my dealer is always away or busy when you have a problem, and they always ask your name first. Think I going to pretend I'm buying and ask for him specifically, bet he phones straight back lol.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      Yeah I've heard the ceremony thing is getting common now. Believe it or not making out you're buying another new car will work! Have you got the car back yet then?

    • @Chloe-dz9fy
      @Chloe-dz9fy 7 ปีที่แล้ว +1

      Jay Kay no mate it's booked in for the end of this month. At least it's getting sorted that's the main thing. Hate having little things like this though especially when it wasn't my doing. Loving the car up to now. Only thing I would have changed would be adding dynamic chassis control to my options but it's not too bad.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      me too mate the car does roll slightly but its not too bad. Did you go for the reverse parking camera?

  • @amorbavian
    @amorbavian 7 ปีที่แล้ว +7

    Launch control is in the manual and it doesn't mention that it voids warranty.

    • @milinddixit6583
      @milinddixit6583 7 ปีที่แล้ว +5

      amorbavian Exactly! Although VW includes a sneaky thing in the manual saying it "can cause stress to all parts of the engine...". I'm sure there is an equivalent term in the warranty (need to read mine) that probably talks about manufacturer faults only being covered. I guess in a court - VW will say "we told you in the user manual it causes stress. Launching the car requires a specific set of actions to launch it, which means the owner would have to read the manual to know how to...so they would've seen the warning saying it causes stress, thus the warranty doesn't cover it because it's clearly not a manufacturer fault and the owner knew that when he launched it 200 times in one evening" :D

  • @matthewpringle1978
    @matthewpringle1978 7 ปีที่แล้ว

    I was told 200 on my TT and A1 S Line. The firmware locks it after that and it just wont activate anymore.
    Launch control can't help but put more load on the parts and that will shorten the life of the parts in question. A failure under warranty would still suggest a manufacturing defect in whatever broke, but over time it will become easier and easier to break a worn part at such loads.
    It cost me £1500 to get the gearbox rebuilt after a bearing disintegrated, its little things like that which will cause you issues. But thats just that, if you are pushing the car and especially using it at tracks then you should expect parts to wear quicker.
    There is a lot that can go wrong with a DSG gearbox, because it is a lot more complicated. I would suggest forgetting the launch control, just keep it in sport and the thing will pull off faster than most other cars. Without the wear and tear and computer logs lc causes.
    The TT made it 6 years 65000 without any issues with the DSG. The A1 had the gearbox control unit replaced under warranty during a service after year 1, which I didn't even now they were doing before I collected the car.
    My dealer is more than happy to do warranty repair as I guess they just get to bill it straight to Audi, no questions asked. Though the dealer and the help lines really don't have the technical knowledge to answer a lot of complex questions, I have never had an issue with them getting back to me.
    The warranty, its £500 through VW when you buy the car. They would have probably tried to sell you that, gap insurance, wheel insurance all at the same time, after the purchase was agreed. If you speak to VW directly they might still sell you one.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      Thanks for such a detailed comment mate! Yeah tbh you don't need to launch the car, as you say it's fast enough without it and still great fun! I've not launched it since and don't really miss it if I'm honest! Actually I keep forgetting about it lol

  • @beeswax888
    @beeswax888 7 ปีที่แล้ว +1

    Basically as frustrating as it is, they'd rather fob you off than admit that they don't actually know the exact limits of LC, but one thing is for sure that if a major failure does occur, there gonna have a damm good try at getting out of paying up. But then there is the Sales Of Goods Act to fall back on I suppose.
    Btw are you on any golf R owners club forums? I wonder if its happened to anyone else.

  • @jonnyfez
    @jonnyfez 7 ปีที่แล้ว +3

    I've read all over the place that the 0-60 for the R is 4,9 (DSG) or 5.1/5.2 (Man). I'm assuming that those times are the best you can get (eg. Using launch control). So is there another argument here like the diesel scandal that VW are lying/exaggerating the performance of their product? I'm guessing that without launch you probably wouldn't achieve those times so are they not misrepresenting themselves if you can only do it a handful of times? I have to agree with your comments...the car is clearly marketed to be driven in that way, it's in the manual, therefore it should be classed as 'normal use'. If not VW should make it absolutely clear in the marketing/stats/brochure and manual.

    • @jonnyfez
      @jonnyfez 7 ปีที่แล้ว

      Oh and..if you buy a used R which is still in warranty is there any way or checking how many launches it has done? Of course launch issue applies to the GTI and GTD also.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      Hi mate. Yes that 0 to 62 time is from launch and is the case with all cars which have launch control and 0 to 60 times. As for the number of launches on used cars. I'm
      Not sure as dealers should be able to access that I formaion, but will they share it with you? That's the question

    • @jonnyfez
      @jonnyfez 7 ปีที่แล้ว +3

      +Jay Kay I'd say given the findings in your video, if you buy a launch control car from a dealer they should not only tell you how many launches it has had, they should give it you in writing. What they are saying is launch affects wear and tear more than ususal so they should be obliged to divulge that info. They could sell you a used car that is under warranty and you could incur costs due to faults from previous launches that you haven't done. On the opposite side, if the car has not been launched much, this written info would be a plus for their sale.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      Totally agree with you. You could insist the dealer give you that information or else you won't buy the car. That will work for sure

    • @johnmfjw
      @johnmfjw 7 ปีที่แล้ว

      Fit for purpose, springs to mind.

  • @neilrobinson3109
    @neilrobinson3109 7 ปีที่แล้ว

    Hi Jay. To me, it's a cop out. VW should cover the car for the initial warranty period which is usually expressed in terms of time and mileage (whichever is sooner). That warranty, as far as I am aware, doesn't specify launches in the end-user documentation. Given this, how can consumers be expected to know how they stand? I have just got a new Audi S3 (same underpinnings albeit with a few extra HP) and I suspect the same vagueness will be present here too.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      itll be a court job id say. But for them to investigate it, leaving you without a car for god knows how long is a piss take as well. Launch control should protect the car IMO but as he said on the phone - it doesnt

  • @milinddixit6583
    @milinddixit6583 7 ปีที่แล้ว

    I heard on Audi forums that the S3 had a launch limit (200 I heard). If you Google S3 Launch Limit it'll come up quite quickly. Personally I think if a fault occurs due to launching, with enough arguing and legal threats VW will eventually pay up.

  • @FresherrrrR
    @FresherrrrR 7 ปีที่แล้ว

    I spoke to my local dealer about this just last week, he told me warranty is void on dsg related parts after 3 launches, and he said they can look on the log to see how many you've done. So if you take it in with a shagged clutch, and the log says you've launched it more than 3 times it won't be covered

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      Well that is proper bollocks if that's true! Any ideas what a clutch costs to replace? The clutch burning out is acceptable but potential for drivetrain to break, gearbox to blow, turbo to smoke etc is bullshit. The 'program' should protect. Clearly it doesnt so it's not fit for purpose.

    • @FresherrrrR
      @FresherrrrR 7 ปีที่แล้ว

      Jay Kay , not a clue bud, we didn't go into that much detail, I was on a test drive and I ask if I could launch it, he said no and then explained about the 3. But he did then openly say to me if I get someone who knows what they're doing, they could clear the code that says it's been launched, so guessing any reputable mapping place could probably sort you out of the box shat itself

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      He knows someone who can wipe the counter clean? I wouldnt believe a word he says! I'd say the limit is 200 (which is the case for Audi's, and is what the guy i spoke to at VWUK said is a typical limit of some brands), I'd also say its impossible to wipe the counter. In my experience, VWAG have extremely tight control over the operating system of this car (and all their cars). Hence why if you have a MIB2 infotainment system from 2015, you wont get the performance monitor (even though it is phgysically no different from MIB2 2016). Just VW use a thing called a "tech sheet". If your car doesnt have a feature on that tech sheet, then you wont get it. Even if you offer to pay them money they wont do it. Same goes for approaching a specialist - using performance monitor as an example - currently, if VW refuse to give it you, a specialist wont be able to activate it either becase the keys are bought from VW themselves (Germany). They have extremely tight control over their products

    • @FresherrrrR
      @FresherrrrR 7 ปีที่แล้ว

      Jay Kay , he didn't say he knows anyone but he said he knows it can be done, I don't see why it couldn't be if people like
      Apr/revo can map dsg boxed then why wouldn't they be able to access something like that? Either way mine arrives next week and I will void the warranty in about 10 minutes. It's a feature, and I will be utilising it!

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      they can remap the ecu because it isnt locked. Having said that, when i got my 16 R it wasnt possible (at the time) to remap the ecu but i think now it is. The latet ECU's seem to get blocked for mapping by VW and the atertuners eventually find ways around it. Just do a google on resetting the launch control counter using VCDS and you will see its impossible. As for you not minding VW screwing you out of warranty, your bonkers mate! Yolu couldve got a awesome loaded 14 reg R for 19k lol. I personally wouldve bought used over new. Only reason i bought new was 1.) I thought warranty was bullet proof - i proved it isnt and that VW are cunts! 2.) I was going to get the VAT back (over £7k) so id have lost no money, however the VAT rules changed so i got fucked over ther too!! Eitherwway i love my R but youre mad for buying new even though you know warratny is worthless... bonkers! No offense like lol

  • @Geordie023
    @Geordie023 7 ปีที่แล้ว +1

    Simple answer no it doesn't, that's from VW executive office UK when I spoke to them. Clutch I would agree with but drive shaft etc should be able to cope with that feature. I was told there's no limit.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      like he said on the phone - launch as many times as you like and it wont void waranty - if a failure occurs during launch on the other hand... Also why is it so hard for them to get back to me and confirm the max number of launches? Very strange

    • @Geordie023
      @Geordie023 7 ปีที่แล้ว

      Jay Kay I kicked off with VW when my car was getting built last year over the poor communication from the parts supplier issue they had, I emailed the CEO Mr Matthias Muller and things changed from that point onwards, my car was original delayed until Feb 2017. I ended up getting it 1 day late than the original delivery date of the 31st Oct 2016. Your right though the customer service is crap for getting back to you unless you ruffle some feathers which you shouldn't have to do. My last car was a BMW and there customer service was fantastic.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      This is what i dont get - id understand if VW was a cheapo make - but they're getting increasingly expensive. Good to hear that you managed to get things sorted but yeah that definitely shouldnt be the case. In future im going to buy 3 years old plus because the savings alone are a piece of mind plus you dont waste time constantly chasing dealers up. Was the BMW with standard warranty or did you buy BMW extended?

    • @Geordie023
      @Geordie023 7 ปีที่แล้ว

      Jay Kay my BMW was used, it came with 12 months warranty. I bought it from Park Lane BMW in London, I had a problem with the headlight washers when I 1st got it, my local dealer sorted it no problem at all in the North East.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      That's really good. I think my next car will be a used m2 so il probably do the same - get one with 12month warranty remaining

  • @vasileiosmoschopoulos9340
    @vasileiosmoschopoulos9340 7 ปีที่แล้ว

    Jay kay, do you know if car wrapping voids the car warranty?

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      it will void paint warranty if when removing the wrap you pull any paint off i reckon. Not sure how likely that is with VW but it certainly happened to a friend of mine with his Ferrari 360 modena. I was thinking of wrapping my R too in met orange and making my wheels and VW badges black.

    • @vasileiosmoschopoulos9340
      @vasileiosmoschopoulos9340 7 ปีที่แล้ว

      Jay Kay, thanks a lot for taking the time and replying!

  • @sparkford04
    @sparkford04 7 ปีที่แล้ว

    What is in your warranty documents?.
    Warranty for 3 years / 60000 miles or even extended warranty should be covered unless a clear warning is in your user manual!!

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      From memory there is a clear warning stating that launch control places high strain and increased wear on components.

    • @sparkford04
      @sparkford04 7 ปีที่แล้ว

      Covering their arses then but as you say nothing specific?
      That statement might not hold water legally, system should have a de-fault after a set number of launches has been passed as a safety feature in my book
      Does the electronics software monitor launches??

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      Yeah I think taking them to court you'd win but it's the time and stress of it you'd have to consider. It gets worse. I've spoken to several people who in test drives were told launching the car once voids warranty by the dealer. No one seems to be able to get a clear conscise answer and it is totally bollocks!

  • @GTI_CHHA
    @GTI_CHHA 7 ปีที่แล้ว

    VW will never tell you the maximum number of launches. Period. Unfortunately the VW DSG boxes are not as bullit-proof as for instance the PDK (DSG) box on a 911 Turbo. Quality comes at a cost. My GTI DSG has now done 50,000km, and I have never performed a launch and never will... It's just not good for the clutch plates and the drive-shafts.

  • @tmitch45
    @tmitch45 7 ปีที่แล้ว +3

    This is total crap leaving the customer in limbo which what is covered. Basically from what has been said by VW if you use launch control at all will void the warranty if anything goes wrong. Why have launch control then? I was seriously buying a used Golf R but after seeing this NO Chance. You would never know how many times the previous owner or dealer if a demonstrator has used Launch control. I've had great service from my local Ford Dealer and I think unfortunately I would probably buy a car more based on quality of brand after sales more so than the car model itself. When Kia and hyundai catch up with other brands in terms of quality and offering a sports credible sports variant the likes of VW and Audi will be stuffed unless their custermer service improves massivily.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      I havent launched my car since. It is total crap. They never did reply to me but are now chasing me up to book my service lol

    • @tmitch45
      @tmitch45 7 ปีที่แล้ว

      It would make me think twice about buying a used Golf R or any car with launch control as it could have been used and abused so many times!

    • @sparkford04
      @sparkford04 7 ปีที่แล้ว

      What is in your warranty documents?.Warranty for 3 years / 60000 miles or even extended warranty should be covered unless a clear warning is in your user manual!!
      Reply

  • @seanwalsh6649
    @seanwalsh6649 7 ปีที่แล้ว

    It's seems to me that buying a new car can cause a lot of inconvenience, time, money and problems. We all want an easy life with no stress but seems to me buying a new car does exactly the opposite.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      yes mate. As i say, i will NEVER buy another new car again. To give you an idea as well, this car had a book price of £36500. When my insurance renewal was due in August 2016 (so the car was 4 months old) the insurer valued it at £25k... and looking now ive just had my car valued at £27k (although the assumption was it is a base model DSG with 8k miles on the clock). You can buy a 14 reg for under £19k with only 20k miles on the clock. Buy used, then if soething goes wrong source the parts yourself and get a specialist (or a well respected "back street" garage to implement the repairs, as warranty offers NO peace of mind and the dealers after sales support doesnt exist. I bet when my first service is due though the fuckers will be constantly ringing me to get it booked in

    • @seanwalsh6649
      @seanwalsh6649 7 ปีที่แล้ว

      Jay Kay I have come to the conclusion that having a car is a waste of money and is one big worry. Month by month it loses value, mechanical faults occur which can cost a lot, tyres get punctured, vandals key the paintwork, inconsiderate drivers open their door on to the car in tight car park spaces, pot holes ruin the suspension. Then you've got the added drain on our income with insurance, tax, mot, services and fuel. I think if you don't need a car don't have one, over a lifetime you would literally save yourself a fortune.

    • @seanwalsh6649
      @seanwalsh6649 7 ปีที่แล้ว

      I also forgot to mention the dreaded bird shit and tree sap which in summer is a constant battle to protect the paintwork. I value my time more than money so anything that takes my time away has got to go!

  • @nick4uuk
    @nick4uuk 7 ปีที่แล้ว

    Well I thought it was insightful. It may be 'boring' but only to those who believe 'it won't happen to me'

  • @sparkford04
    @sparkford04 7 ปีที่แล้ว +1

    Just had a reply from VW CS UK in answer to my question "Limit to Launch Control use". Response was "there is no limit"jay kay if you have an email address you don't mind me using then I will mail it to you. It has a VW reference no. Attached to it that you can quote. Keith

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      So this means that whilst the vehicle is under warranty, no matter how many launches you do, any mechanical failures which occur will be honoured by warranty? With the exception of clutch and tyres of course? Yeah you can send it me as a message on youtube mate if you like. I wonder why this guy told me there was a limit and why he said failures would be investigated andd might be rejected as warranty claims?

    • @sparkford04
      @sparkford04 7 ปีที่แล้ว +1

      VW387283X
      " I can confirm there is no usage limit for the ‘Launch Control‘ feature in your vehicle. Further information regarding the correct operation and observations can be found in your owner’s manual."
      "If you remain unhappy with the above, I would welcome the opportunity to investigate further for you. In order to do so, please could you provide your full postal address, a daytime telephone number, vehicle chassis number and the name of the Volkswagen Retailer you have been dealing with."
      Following up my unanswered question on Warranty, this came back this afternoon
      "As we are unable to inspect the vehicle directly, we are dependent on the results of diagnosis from our approved. They will be able to determine if the issue which you have experienced can be covered under the terms of the Manufacturer’s Warranty. Outside of the Manufacturer’s Warranty or if confirmed as a non manufacturing fault within Warranty, then our Approved Volkswagen Retailers will charge a diagnostic fee for the investigation of any fault on a vehicle. The charge for a diagnostic is determined by our franchised Retailers and should be confirmed with them directly.Contact details for all Volkswagen Retailers can be found via the link below:"
      So the dealership sets the condition not VW Engineering.
      I don't thing so.
      This will be controlled by VW from feedback from Master Tech at dealer so as to build an ongoing history of faults experienced and logged.
      Then conceive a low cost to VW OUT- with Customers funding .
      Would be interesting to get some owners comments who have posted a claim that have been linked to Launch Control / DSG Malfunction.
      Leave in your capable hands Jay Kay to rattle the cage!! via TH-cam
      Keith

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      Thanks for this. I didn't know you were charged for the investigation if it's found not to be manufacturing fault. This is not piece of mind warranty at all really is it lol il give this some thought and see what move to make next ad it is interesting

  • @akibabdel-khalik1943
    @akibabdel-khalik1943 7 ปีที่แล้ว

    That is shit mate. Sorry to hear. I used to have a Golf and I received the same treatment. Unfair and poor customer service.

  • @James-yl3kk
    @James-yl3kk 7 ปีที่แล้ว

    VW wouldn't be able to make a profit if they offered anything more than 3 years warranty. You can't compare to Japanese reliability IMO.
    Golf R is awesome though, even if it won't last very long.

  • @elmin2323
    @elmin2323 7 ปีที่แล้ว +3

    Typical dealer sick of them all bunch of CHESSY dealers do anything to sell a car to you

  • @amorbavian
    @amorbavian 7 ปีที่แล้ว +1

    It's simple. KIA needs some selling points to sell their cars.

  • @sjsgzubub
    @sjsgzubub 7 ปีที่แล้ว

    How's about the warranty of Mercedes Benz or bmw now as far as I know here in Germany bmw doesn't give you warranty. mb only 2 years and porsche also no warranty, so the bigger the brand the less warranty you get. Kia hyndai and so on do not have such a big name like vw and so on so to sell their cars they have to make it interesting to the customer.

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      moonie13 on a new ferrari you get 4 years unlimited mileage. There isnt a 7 year warranty, only a 7 year service plan

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      ?? you given an example of Ferrari giving 7 years warranty. Not sure what you mean by "point still stands though". Notwithstanding, if you paid £200k for a car, are you honestly telling me you'd accept 4 years warranty as being acceptable? Also Ferrari treatment of customers is among the worse in the business. Speak to any Ferrari owner and they absolutely hate their labour rates for example

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      if i paid £200k for a car id expect life time warranty, as you will certainly always take that car to an authorised dealer for service and maintenance so the car should always be in immaculate condition. I believe Vauxhall offer lifetime warranty as well (until you sell the car, the next owner then no longer benefits from the warranty)

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      So your family had ferraris yet you confused the warranty with the service plan... 👌 and your point doesn't stand does it as 4 years warranty for 200k + cars is pants. Also Ferrari don't treat anyone like royalty... your concept of royalty is very warped! Also if you bothered reading the OP he stated he is not in the UK

  • @jonathangiles4644
    @jonathangiles4644 7 ปีที่แล้ว

    ...so it has a feature you can use at your own peril 😂 That's bad
    Still a lovely car mate 😍

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      I know lol had I of know this before buying a new one I'd have bought a used one and saved a fortune! It is an awesome car

  • @Mark-ir9gl
    @Mark-ir9gl 7 ปีที่แล้ว

    kia don't do a car like a golf r dsg though do they 🖒

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      exactly my point - the R is a beast, VW is a luxury brand (ish) and so should have warranty showing that its unbreakable. I believe Ferrari warranty is very good as well. BTW KIA do do the GT which looks fun and il be test driving it soon.

  • @wolvoman1
    @wolvoman1 4 ปีที่แล้ว

    So they produce a car with launch control within the spec, but the parts linked to the use of launch control are obviously not fit for that purpose, misleading advertising, if they reply to your questions and get it wrong, they would be cutting their own throat, so to speak.

  • @07989074102
    @07989074102 7 ปีที่แล้ว

    Bull shit. They give you 3 years warranty on parts and everything.. that's why you buy a new car for peace of mind. Don't put it in the car, if you don't want to pay out, if something fucks up... to me that's bollocks. Bet that DSG box ain't cheap. Thinking about it, it's put me off buying a used one on the forecourt now. Who knows how many Launches the first owner did ..

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +1

      A lot of launches mate! Especially after someone on the vw owners forum shared an email from VWUK confirming using launch control program doesn't void warranty. Vw are dirty bastards for that... saying 'launch all you like mate because the program won't void warranty, BUT if anything breaks during launch we'll try as hard as we can to fuck you out of a warranty claim'

  • @TheCarCrazyGuy
    @TheCarCrazyGuy 5 ปีที่แล้ว

    If you waited a year you would have had a 6 year / 72,000 mile warranty.

    • @jaykay7932
      @jaykay7932  5 ปีที่แล้ว

      6 year warranty? not sure what youre talking about as they come with 3 but my car qualifies for VW extended warranty thanks to main dealer FSH and low mileage. so by year 3 i could pick up phone and extend it by another 3 years + depending on what warranty i buy from VW

    • @MattBHerz7
      @MattBHerz7 5 ปีที่แล้ว

      All US versions now come with 6 yr/72k mile warranties. Still remains to be seen whether the new warranty has the same LC carve out.

  • @drdonzo8441
    @drdonzo8441 6 ปีที่แล้ว +1

    Then go buy a Kia mate, stop moaning and accept the facts. If you are going to launch the car, any car( Ferrari, Chev, Mitsubishi...) 20 times a day there will be issues and things will break. You dont go to the track everyday and when you do go to the track you use your launch control maybe twice. Think about it for abit. There is a difference between use and abuse.

    • @jaykay7932
      @jaykay7932  6 ปีที่แล้ว +1

      Why do you think it is acceptable that a nearly £40k car comes with only a 3 year / 60k mile warranty? Are you stupid?? Ferrari offer 'power warranty' which is a lot better... and by the way, the second you hit a track in this car it will void the warranty regardless of launch 👍

  • @Account1746
    @Account1746 7 ปีที่แล้ว

    Bullshit, doesn't void it

  • @THEG12EG
    @THEG12EG 7 ปีที่แล้ว +7

    I understand you've paid a lot for the car.. but you kinda sap the life out the R. so boring. ..

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว

      Hows that?

    • @Account1746
      @Account1746 7 ปีที่แล้ว

      +Jay Kay drive it more like a nutter

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +4

      I would however I'd get reported to the police which has happened to a few people I know lol

    • @THEG12EG
      @THEG12EG 7 ปีที่แล้ว

      Jay Kay to be honest this video is interesting seems like vw just don't want to payout if you damage your car due to launch.. Tho I hope you understand where I'm coming from lol

    • @jaykay7932
      @jaykay7932  7 ปีที่แล้ว +5

      I'd love to. Any tips on how to do that while keeping it legal??