i worked at a ford dealership in the service center, the number of cars that would come through for this was scary, and while its a service campaign, im very surprised there isnt a full recall on that engine
Recalls are mostly safety related with NHTSA involved. Manufacturing defects aren’t. Hence a Campaign which is just another version of a Customer Retention program.
The solution is to not buy a Ford product (or any one of the many other manufacturers who build sub-par quality vehicles & then pull this kind of anti-consumer bullshit) If people take their business elsewhere, they'll have no choice but to improve quality and service levels (though in the case of Ford, even if people stop buying their shitboxes, the government will just hand them money to keep them in business)
That extra year of powertrain warranty on the lemon buyback *really* paid off for you. Without it, you'd have run out of warranty 7 months ago, then *you'd* be on the hook for a $9,000 engine. Ouch! Also -- definitely liked the long-term update! I think it's safe to say we viewers of your channel want to hear about all your cars, not just the exotic ones that you flip. Thanks!
Reason why the coolant would leak into the cylinder was the way they designed the coolant passage between the cylinder walls. They improved it by having a pinhole coolant passage instead. That why you need a long block and you was right about the passage between the cylinder wall.
Just had a customer drop off a Lincoln MKZ with the same engine had the same exact problem no coolant and misfire , did my diag found coolant low and some smoke checked spark plugs coils injectors all were working, had to recommend and complete engine replacement, found the same TSB
Same problem with the liners on the 2.5 5 Cylinder used in the P2R and the later modular 2.5 turbo engine in the C30/S40/Ford Focus ST. Split liners usually between between the centre pairs. You can shim the expansion gaps in all the engines and solves the problem or send it to be closed decked if you're going full send.
To be fair the first one wasn't catastrophic, and it happened in the state of California which has some of the most lenient Lemon Laws; it's easier to get the car bought back in that state. But the amount of money Ford has paid out on this single car is mind blowing!
Dang it Sam. We want to know what the dealer said and more importantly what they did to correct the issue. Excellent video. Love this type of content from you.
im guessing they denied warranty repairs and this cracsam guy seems like a shady character himself. probably sold it to carvana or carmax without disclosing issues and called it a day
@@trippplefive The car is under lemon law, any prospective buyer understands it's a smoking gun. What makes you think "this cracsam guy" is a shady character? He has like thirty different auction cars on his ranch.
In my experience it’s all about how people take care of them and how they drive them. If the oil is never changed and it’s driven like a bat out of hell, the ecoboost is going to suck, just like most other engines would. Ones that are driven conservatively and kept up with maintenance seem to be good engines. They have a bad reputation because people drive a 2L turbo mustang like it has a coyote
@@lesterparker1594 this car is under 50k miles and has seen the dealer many times. In perspective, that's like 4 oil changes in a Honda. I own a f150 with the 5.0. Just hit 90k and all that's been replaced is my wiper switch. That isn't the case for many others and they did the general maintenance. This new tech like turbos and transmissions it 9 gears could financially ruin a person needing their car. My point is it feels like all this tech is causing us to move backwards. Most of us just want someone that is comfortable and just works. Like my 2004 4runner. 100k and nothing but scheduled maintenance
@@lesterparker1594 Yeah, there is no excuse at all for a car with 30,000 miles on it to suffer a head gasket, possibly even cylinder jacket failure - that's just plain old bad engineering - or at least cutting costs too far. Trying to weasel out of it by making it a "technical service bulletin" (which just proves it's a common fault) instead of a faulty product recall is just adding insult to injury. Unfortunately we've seen the same bullshit from Ford time and time again in recent years with both premature transmission and engine failures from them cutting corners to save money and screw the consumer. Boycott them or they'll never learn.
It's been a few years since I've watched your videos and you have improved so much that now I can't seem to stop watching and resubscribed. You've found your style and tempo, never a dull moment.
Great video Sam. I definitely want an update on your experience with the dealer. My guess is they will spend the next 6 months delaying anything even related to this car.
I'm betting they'll either treat him like royalty if they have any idea he has 1.2 million TH-cam subs, or they'll treat him like shit if they think he's a normal customer - they'll make out like it is his fault, if they get any clue that he removed the spark plug they'll say he's not supposed to do that and that caused the problem so it's not covered anymore, or they'll say he let an oil change go 20 miles over and that caused it etc... fucking weasels.
I don't think the dealership will deny this engine problem as the TSB that Sam read is from Ford. What may be a problem is availability. That is the engine been on back order. Anyway Sam. Please update us
This really sucks, this could be financial ruin for a lot of familes. Imagine being roped into a 40-50k payment and it shits out a 15-20k surprise. If Ford or anyone else has a design flaw they should stand behind it for the defect that it is, not the fact that it lasted until warranty expired.
That’s why it’s crucial you do your research FIRST before buying a car! Consumer Reports, recommendation from real specialists (not just TRIXIE at the water cooler!)! Unless you’re able to work on your own cars, get a Toyota product and live happily ever after!
You're talking about the same company that didn't recall their exploding Pinto's, because a complete recall would be more expensive than any lawsuits they'd face from customer deaths.
@@welfarestates8465 even companies like toyota have done the same thing. Remember the infamous stuck gas pedal incident and toyota blamed it on floor matt's for the longest time, because they were reluctant to recall millions of their vehicles for having a bad acceleration cable? This is why you don't trust any automotive company regardless of who they are. If they can try to find ways out of things, they will even if it results in a drivers death.
I work for Ford, I’m a engine guy. I Do a lot of 1.5 rebuilds and 3.5 repairs. What’s funny is I literally have a 2.0L long block to replace tomorrow in a Ford Edge. And as for that Abs diag/repair about 2-2.5 hours inc diag. And as for the erase and retest abs module, the car needs to be driven for the abs mod to see wheel speed to determine if the fault was resolved or remains.
Knocking on wood as I write this...I got a buyback 2014 JETTA SE in 2015 with 1300 miles on the odometer. I'm 100k in with the occasional electrical issue--window doesn't go up automatically or hesitates. The buyback issue was a bad transmission. So, they put a new one in. So far, the Jetta's been close to brilliant for a daily driver. Cheers and thanks for the content. Always a good time.
I literally just did one of these about 2 weeks ago. As others have said, Ford Designed the Coolant Pass through ports wrong and they warp badly. The 2.3 has the same issue just not as bad. The 1.5 is worse then the 2.0, Ford completely redesigned the block because of the failures. Sam, as a Tech, if it is under warranty don’t touch it. You are lucky you got that spark plug out cleanly. I know you are making content but man, I truly dislike when people mess with stuff when there is a warranty. Still love what you do and enjoy it! Also, I would charge 1.0 of diag time plus 0.4 for R&R of the Speed Sensor (Time is from ProDemand/Mitchell1). Keep up the fun.
@@denislostinlondon199 Not a catch 22. He doesn’t have to do a single thing besides take it in. Catch 22 would be him having to mess with the engine for the warranty but at the same time potentially voiding the warranty.
I worked Lemon Law buybacks for over a decade. The process of getting a buyback done can often be extreme frustrating for vehicle owner. Primarily because most people will have never been through the process and the 3rd party company, or manufacturer, often does not explain the process very well. There is a lot of downtime without knowing anything as the cases work through the process. Often taking months and months all the while the customer may still have to make payments. And occasionally on a car that they don't even have because it's at a dealership. Hopefully, the dealership will be helpful but having done hundreds and hundreds of cases, that is often not the case. Toyota and Mercedes often had the best service hands down. No matter which dealership it was done at. Dodge dealerships were always the absolute worst to deal with. But FCA dealers are kinda ok. If you ever feel that you can't get anywhere, get an attorney that does Lemon Law buybacks. Never pay an attorney anything for lemon law because the manufacturers pay fully for the attorneys. They will do the same thing the private citizen can do but often with more experience or expertise in the law. If you opt to exchange for a new vehicle instead of a straight buyback, never pay any surprise charges. I've seen it attempted Before you meet at the dealer for the actual exchange or turn in, everything should have been negotiated so that there are no surprises. Always check the VIN of the new vehicle against the paperwork. It does happen that the wrong VIN could be on the paperwork or the wrong vehicle could have been grabbed for the exchange. You, the customer, always have the ability to stop the buyback process if something isn't right or doesn't make sense. Just don't be a dick because I've also seen people lose out on the buyback process. If you're just difficult and uncooperative for no good reason, the manufacturer may cancel the process altogether. I've had to deal with that as well.
I have a question for you. I bought a new kia Sorento hybrids AWD about 4 months ago. I put 4400 miles on it and on may 24th....it just stopped on the highway. It's still in the shop and the dealership has literally only said it is a cam sensor yet I have no car. They gave me a POS to drive so that's kewl plus I have 2 other cars but they are sports cars so I can't tote the family of 4. Anyway, I hired an attorney and I just asked the dealership for the maintenance records and they are stalling. I told the attorney I don't want that car back nor do I even want the same model because, quite frankly, I don't trust it now. I told the attorney I would rather take a step up and buy an even higher model at 500 over dealer invoice, buyback of my old car and attorneys fees. Is this reasonable?
@@johngatsby1473 I have seen that as well and not anything unusual. In every instance where the customer has been able to get a different model within the same brand, the customer will have to pay for the difference. If you go up in trim level, or a different model, the difference is usually paid when the exchange takes place. Again, all of this will have to be negotiated during the buyback process and you'll know what the difference is you'll have to pay. The amount will be payable to the dealership. Alternatively, I have also seen the manufacturer repurchase the original vehicle and the customer purchase a new vehicle at the same time. Some times that is just the best way for whatever reasons dictate that. If there is a lien on the vehicle still, the lien holder may not accept the Substitution of Collateral. Some smaller banks can't or don't accept an SOC. It's just the way it is. That would be one instance why the original vehicle is repurchased and a new vehicle sale takes place. When a vehicle is replaced one for one, and there is a still a lien, a Substitution of Collateral takes place. On the front end, all that happens is the VINs are swapped on the loan. You'll have same payment amount, same percentage rate, due date, payoff, etc. On the back end, the lien for the origwinal vehicle is satisfied (paid off) and a new loan is generated for the new vehicle. The dealership gets credit for a new car sale and you'll have new car paperwork to sign. There should be zero changes to any of your loan so pay attention to everything when signing the new car paperwork. The old vehicle will belong to the manufacturer and not the dealership at this point. There are plenty of Lemon Law attorneys to work with. And some states have excellent BBB's with offices just for Lemon Law that are very helpful. With Kia, you'll eventually work with Impartial Services Group, which was purchased by Stericycle several years ago. Unless anything has changed since I last did work for them, dealing with the manufacturer liasons at ISG will most likely test your patience to the extreme. Some agents are great but I can tell you from years of experience that some are just horrible. So just be prepared for that. And keep in mind that every manufacturer has a customer relations department and they can often put tremendous pressure on liasons to return calls or answer questions. I can tell you I've seen it and had to deal with it myself. Once you get through all of that with the liasons at ISG and everything is agreed to, your case will be sent to a Transfer Agent. The TA's, assuming that is still the title, is someone local to the area. Your case is sent to them and they will coordinate when to meet at the dealership and which one. It is usually the selling dealership or the nearest one to where you live. It has happened where the dealership isn't either the selling dealership or the closest to you. The Transfer Agent should be able to work that out if that happens. Some dealerships may not even be aware that a buyback is happening but that will be something the Transfer Agent will handle. Just keep your head about you.
@@johngatsby1473 Not the person you asked, but lemon law only applies for an issue you've taken to the dealer for 3 times without it being fixed. This is only the first time you've taken it in for this issue. There is a parts shortage due to covid so while they may know what it is, the part is probably on back order. I believe there is a different law where if they have your vehicle for 30 days or something like that then they are obligated to buy it back.
@@fartzinacan appreciate the info. That's why I went ahead and hired a lawyer. In my business I tend to sue allot but I let attorneys handle things so I don't have to stress.
Used to own a 2017 Ford Escape even though it was under warranty it was still a nightmare. Don’t have that problem anymore,if you know what I mean. Thanks for the video Sam always learn something here
Sam, great video (again) you are the first TH-camr that I started watching years ago, and now I’m watching all kind of car salvage fixup shows, boats sailing around the world shows, and I’m a TH-cam premium member, and it’s all because of you. Love your videos, keep up the good work. Jeff, a fan.
This happened to my families Ford Edge. But I knew this could happen so I made sure they got an extended warranty. $100 later a new revised engine! The original engine made it to 80,000 miles.
Another great Video . Good for your Wife to report "all" the trivial items , including the exhaust smoke , so your attention would be properly focused . Well done to both of you ./SRK
Indeed. Every time I get in my wife's car, I notice signs of wear items needing replacing or incipient failures. Her response is always "it didn't stop running yet." Facepalm.
Sam - I've got the 2.0 Ecoboost in our 2018 Ford Edge. Just under 51,000 miles right now. I'll now be checking the coolant regularly. We bought it used from a Ford dealer at around 32k miles. I'm sure glad we bought the Ford extended warranty.
I had a safety restraint system error on an Audi. I bought one of those topdon units for $240. I figure, either way, I'm spending that money. I was able to clear the code. There was no fault (I already knew why it was triggered). Instead of giving an Audi shop my money, I got a nice diagnostic tool, and got to clear the inspection code too.
The way you logically assess the situation is why I got so hooked on your channel from day one. For me it's not about the fixed vehicle but the journey to get there,... I appreciate that. Thanks for another great video.
I’m mechanically savvy, but it’s the fear of messing up something that holds me back from actually working on my cars. Watching his videos always reminds me of how simple just checking is. I diagnosed an issue on my accord. The master mechanic said it was something else, so Honda paid to replace the whole power steering system for $2700. The problem still came back, and after months at the dealership they said it was what I told them it was. $300 later my car is fine. I’ve slowly started cranking a wrench and winging it on my own, and I love it.
@@autobreza7131 power steering went out. They said it was the steering gear box, and all the mechanical components associated with the whole system. It was covered under warranty. The next morning after bringing the car home it didn’t have power steering again. It was the power steering control unit. After $800 the dealer fixed it. It just annoys me I called it and they didn’t listen. It’s also my own fault for being to afraid to yank out the dash and fix it for $300 on my own.
@@xzimxzim You can never make people believe you but like a good lawyer you can be more persuasive. You may have not been 100% because that is overconfidence. As long as it is just your car and not your body, the penalty for error is not that much and always fixable. The other day I was too overconfident working on my front struts and I damaged grease boot on ball joint and also the threads on the knuckle. So as anything in life lessons are not free but wisdom is either valuable or priceless.
And that code reader is on prime day! 75 bucks off! Just picked one up!! Thanks Sam! Hoping it will help me with my 2011 Dodge Durango and the "Random missfire" and Air/Fuel imbalance codes i have been fighting for months.
I had a 2013 F150 FX2 Ecoboost. Loved the truck, BUT... around 75,000 miles the timing chain rattle started, which led to replacing timing chain, cam phasers, then one turbo started leaking coolant and oil, shortly after that the radiator fan would run at 100% (it was so loud) and A/C started giving me problems. Traded it in for a GX460. No more turbo cars for me.
Wife's 2017 edge with an ecoboost was loosing coolant and had a weird stutter, took it into the dealer and they had it for not even 5 minutes and said, yup you need a new motor. The service rep then pointed out to the lot where there was 5 other Ford edges that were also there for an engine r and r. The most difficult part of the engine replacement through the dealership was them finding a vehicle for her.
That old saying about a mechanic's car always needing work seems to be true. $25 and 15 minutes to fix something that has been going on for some time only got fixed to avoid other mechanics seeing it
Nice that you did the research... the Dealership would have NEVER looked up the TSB and replaced the engine... They would tug you around until your warrantee expired and then say good luck!
9:30 Don't use a floor jack like that on soft ground... The jack itself has to be able to move forwards and back to compensate for the lift arm coming up at an angle. If the jack is stuck worst case your car will just slide off the jack!
That was exactly what I thought seeing him jacking that Lincoln up. Cringe! Can be a bad slip and hurt rotor/caliper or worse hurt you working on your vehicle
@@Samcrac next step is to make your whole farm estate a flat and level concrete slab so you can jack up cars safely anywhere you want??? Think about it, it would be like your very own giant copart lot! Love your videos man stay safe!
@@Samcrac You don't need to stop lifting with that jack, you just need more concrete floor area. I have noticed a Stelvio in your video, I have one as well, a base model though.
Sam likes to trigger people like that! It’s like that Morron in Utah who wraps his cars purple and puts white forged wheels on them in order to make them as hideous as possible! It’s done to get a reaction out of you which makes you come back to see what crazy sh*t he’ll do next, and it’s good for his algorithms!
When I saw this video being recommended, I didn't know it was you, but your lemon buyback came to mind. When I saw it was you and that it was your wife's vehicle, I was glad to see a follow-up video, though not glad that your wife started having problems again. It's one thing for it to happen to you, but you don't want a repeat for her.
Same issue exists on original 1.6 EcoBoost (2013 UK spec)- My Fiesta ST went wonky at 95k miles - AFTER the recall work took place for new coolant header tank (cracking already), new sensor install, and software update to read new temperature sensor. Have a guess at how much Ford UK cared about the cost to replace the head, then the whole engine once the FUBAR'd piston/cylinder was found! (Clue: Absolutely not one jot). If you lose coolant in 2, 2.3, or 1.6 at any point, stop, get it checked and sorted ASAP. Love the car, dislike the care.
Yup. My old 1.6L Escape (2013, US) was the same way. I think Ford had JUST issued the TSB/recall for it and then my sister went and totaled it. Possibly related: the car had a coolant leak when my family acquired it in 2017. Ended up redoing all of the coolant lines which fixed the "leak," but the occasional blue smoke upon startup suggests that the car was probably a victim of the recall as well. But it's gone now, so I guess I don't have to worry about it :P
@@sensoryadaptation4878 I have a 2014 Fiesta ST 1.6 that I got the recall done asap years ago. it has 170,000 miles now and I baby it in the hot Texas heat above 100F. I change oil ever 5,000 miles. It is cheap insurance and with a coupon the dealer does it for around $25 with a synthetic blend and factory filter. In a turbo car oil is the most important thing to give your engine as the oil takes a beating from the turbo heat. Change oil frequently and your engine will live.
I used to work for a company who supplied machinery exclusively to Ford for producing crankshafts and I can say most engine factories use the same machines to produce their parts. Most issues will be down to design issues but occasionally engine factories may have a hole in their quality detection systems / machine maintenance which cause issues intermittently. Large scale issues such as this are usually due to an issue at the design stage.
We've had really good luck with 2005, 2009 and 2014 Ford Escapes, all of them still in the family and on the road. All of ours have been NA 2.3 or 2.5 vs going with the 6cyl or EcoBoost. This thread makes me feel like that decision was definitely the right one...
Here's current update: they called within 2 hours of dropping off saying it needs an engine. It WILL be covered under warranty. They also offered $800+ worth of suggested services (things like a fuel cleaner service for $250).
Bunch of scumbags! Imagine if you knew nothing about cars? They would rob you blind! There should be a hotline you could subscribe to where PROS would advise you on what’s genuine and what)s a total ripoff!
Many people are intimidated trying to check codes thinking it's over their heads. If you look at it correctly it is a great system that tells you exactly what your problem is and what to replace. If you work on cars at all I would definitely invest in a code reader.
Had the same problem on Escape disguised by Ford with call-back notice……for 2 years and on execution of work, engine light never stopped coming on until I ranted at dealer and they did proper evaluation, engine toast. And you buy your sown replacement. Drove across the road to Toyota and now own Rav4 Prime and BZ4X, could not be happier.
Before replacing the wheel speed sensor, hook up your diag tool and set it to see wheel speed. Then just spin the jacked up tire without even taking it off. If you read zero with any movement, then indeed remove it. In many cases, you can just clean the sensor, put it in without the bolt and spin it again. If still zero, replace it and again spin it to see the speed. Without spinning, the system won't see whether there's a problem or not.
It sucks that Ford just wouldnt do a recall on these engines. This was a comprehensive diagnostic evaluation Sam. I really thought the camera confirming the head gasket leak was an awesome touch.! Way to go..!!
Same thing happened to my wife's 2017 fusion with the 1.5 ecoboost at 72,000 miles.. What I read is that Ford knew about this defect when the engines were in development back in 2010. But they went ahead and put them into production anyway. Luckily we had the extended warranty which covered most of the cost for the replacement.
I liked this as much as the Ferrari/pizza car/stepmom videos, for altogether different reasons. Going to have to look at our 2014 Ford Edge’s coolant reservoir when I get home !
Coolant intrusion issues where an issue with the 1.5, 1.6, 2.0 and 2.3L ecoboost. Now, ford claimed they fixed the issue by modifying the coolant track with engines made from April 2019 onward, but there is an interesting twist to this. The 1.5, 1.6, 2.0 and 2.3L EcoBoost Engines made in Valencia Spain, have never been reported having cooliant intrusion issues. It was only the 1.5, 1.6, 2.0 and 2.3L EcoBoost engines that were made in Cleveland Ohio, that had been reported of having these issues. This is probably why the TSB reported that "some" 1.5, 1.6, 2.0 and 2.3L EcoBoost engines made before April of 2019 were prone to possible coolant intrusion issues. There is a way to check where your engine was produced by lifting up the engine cover. If you see a sticker that says VP, then your EcoBoost was made in Valencia Spain. If you see a sticker that says CL then your EcoBoost was made in Cleveland Ohio. Either way there should be a recall.
The RS valencia engines had a problem because Ford used the wrong gaskets. for some odd reason the US and europe engines had design differences but ford used US gaskets on Valencia engines. I know because I have an RS which had to have a new gasket under a recall. Fortunately it hadn't started leaking so I didn't have to have a new engine.
I love my 3.5EB, glad it doesn't have nearly the issues of the smaller engines. Now the guaranteed $4k waterpump and timing job is a different story...
@@peterknight4692 from my understanding the 1.5, 1.6, 2.0 and 2.3 EcoBoost engines on the Cleveland Ohio versions were prone to cracking between the cylinder heads, where the coolant ran in between each cylinder head, that lead to the coolant leaking into the piston. It seems like your experience with the Valencia Spain EcoBoost built engine had to do with the gasket itself.
Same happened to my son’s 2018 escape. My daughter-in-law got stuck in it about a block from their house and being the resident mechanic in the family, I got the call. I told her to nurse it home and I’d be right over with my stuff. I scanned the pos and showed a miss and low coolant.I scoped the cylinder like you did and sure enough leaky leaky. The dealership did even argue, new engine, no charge!
Great video Sam and if im not mistaken you were sweating in the heat there! This is not just a US Ecoboost issue, Ford have massive issues with the Ecoboost here in the UK and I would think globally. The UK seems to have issues with the 1l 3 cylinder variant where the internals just want to get out and go on holiday. Really hope the dealer experience resolves the issue for you!
I'm a little surprised that Sam lets his wife drive a vehicle with KNOWN mechanical problems that might leave her stranded somewhere. Supply her with a reliable set of wheels, Sam. Keep her safe!
Yes Sam, it is good to get an update on the Lemon Lincon. This issue may not be related to the initial reason for the buyback, but please keep us informed. You were lucky to get the spark plug out, you could have left it to the dealer to break.
Bought the Fanttik inflator and jump pack during your last little deal thing and, while I haven't used the jump pack yet, I HAVE used the inflator a few times and, no joke, I'm SUPER impressed. The thing works great!! Highly recommended to anyone on the fence.
As for a speed sensor code, replacing a sensor that usually never fail, it needs to be driven for the code to come back on. No tire rotation = no code. Bad diagnosis and recheck for the original failure. I'm sure the hub tone ring is rusted and or cracked causing the light.
This happened to my 17 escape, thank god I was still 2k under warranty expiration. Now the driver side window pillar is losing paint which apparently is also a common problem with blue and white escapes. Ford told me to go pound sand .. Well they can forget me buying another Ford that’s for sure. Had better luck with Dodge of all companies. Guess I used up all my luck.
Had a head gasket recall on a 1995 Taurus. Took in into dealer to complete recall. Was told they don't complete work until failure. Once it blew, it cooked transmission. They completed head gasket replacement and within 90 days the transmission started to fail. These problems were common to all 3.8 engines and was noted on TSB also. I donated the car and never purchased another Fomoco product.
Great video Sam. Very informative, and you may help some people out by educating them on this issue. Let us know how the engine swap goes from the dealer.
Blue driver also makes a great obd scanner! Super small too. My Beamer throws a code every once in a while and being able to keep my scanner in my glove box and connect it to my phone is super practical.
I had this done July 2020 on my CPO 2018 Escape at 46K miles under warranty. 6500 bucks all covered by Ford. New long block came straight from Cleveland build date 11/19.
Have a 2018 escape that blew three transmissions and then had this fault. The car has amassed $20k in repairs while being at the dealership do 9 months in 4 years. If people consider this vehicle they do so in the face of overwhelming evidence that the platform is catastrophically unreliable and expensive.
Sam, I’m a 22 year old dealing with a lemon 2018 Chevy Sonic LT. I have given them three attempts into fixing the problem over the last 4 months an 15k miles even they replaced the head of the motor. An Chevrolet makes you pay out of pocket for a rental an I’m still waiting on a $2k reimbursement. Now it’s in front of my house ready to break down at any moment an I’m gonna be out of a car for months as I have to wait for them to set up a replacement. Wish me the best of luck 🤞💯
Great video. Appreciate the long term update. You took very very practical steps, and showed how being on top of the situation, saved you a pile of $ in the long run. Thanks for sharing!
I owned a 17 Lincoln mkc that I bought certified pre owned for $17,500. I brought it in the second day for transmission problems. Stayed in shop over two weeks. After they "repaired" it, it was worse and felt like someone was slamming in the back of me. I owned it for 41 days and traded in for a brand new Lexus. No Ford products for me!
Also, what kind of technicians do we have out there these days when you took a scope and "correctly" diagnosed what turned into an actual lemon, in probably less than an hour of applying psi to the system? It's really sad. It's great to have a car that is under warranty, but when you think about the caliber of "technicians" working on those warranty repairs, it's scary.
@samcrac perfect timing! We just had a customer drop their MKC off this week with the same symptoms. Unfortunately they're out of warranty but at least we have a pretty good idea of what's going on. Thanks for sharing 👍
I'm scared the new 3.0 twin turbo from the explorer st has a similar issue. I'm even more scared cause I'm going from an insanely reliable V8 4runner to an lincoln aviator. I will never understand why they can't engineer it the same way like a Toyota. I seriously would have recruited as many toyota employee engineers by now
I have a 2009 Lexus GX with 250,000 miles on it (same 2UZ-FE V8 as your 4-Runner, it’s basically the same truck mechanically) and it has had less problems than Samcrac’s Lincoln with 30,000 miles ..before it’s ecoboost shat the bed. In 13 years and 250k it has needed 1 $37 rear air spring, 1 $18 set of front sway bar bushings, 1 $10 gas cap, 1 $100 front brake caliper and 1 $56 tie rod end after the last owner put the GX through a fence in a snowstorm. So about $220 in failed parts over 250k. Whenever I start to get bored with the GX and my eyes meander over to “more exciting” SUV’s from the shitbox brands I’ve owned in the past, BMW, BENZ, Land Rover, I watch a few Samcrac vids to remind myself why I switched to Toyota/Lexus. That’s why I’m here now. I saw a beautiful lifted Sea foam green Land Rover LR4 with the parchment leather earlier and I’m here so I don’t look at any on Autotrader. I watch a vid or two while remembering how my last Land Rover succeeded in ruining me and my credit score. I knew better, too. I grew up in a mechanic’s household and eat, breathe and live for everything automotive. I knew what that Land Rover was capable of doing to me, lol. All that being said, unload the Aviator before the warranty is up and replace it with a Toyota/Lexus. I’m afraid you’ve gone from one extreme end of automotive reliability, to the other by trading a V8 4th gen Runner to an eco-boost lincoln. Unload it. Quickly. ..before it unloads your wallet.
@Aaron Macy I decided to go with a 2021 armada platinum with 25k miles. It's the updated 5.6 which is true and tested. And the new body is from the nissan patrol which is also true and tested. It's shipped from Japan and not us or Mexico like many others and it's beautiful. And best of all it's a great price
Newer than early 2020 Ford's shouldn't have this issue and if recall the 3.0 TT never did. The problem was between the middle cylinders in the 4 cylinder engines. They cut a small cooling passage between the cylinders and that took away surface area for the head gasket and under boost the head gaskets blow out easily. Only fix is the updated block design.
I own a 2019 with only 12000km or 7000 ish miles. Yes does not go far. Warranty to expire summer 2023. Can't wait to pay out of my pocket for this down the line. Sell before then. Great video Sam.
Putting out a tsb when most cars are out of warranty is not an accident and not stepping up. They had to be sued over the bad transmissions because to NHTSA, losing power and only being able to coast to the side of the road is not a safety issue. Ford and GM are both trash. These companies are the worst, they purposely sell defective cars with zero intention of covering the defects under warranty.
I got a diagnostic tool from aliexpress and it works real good. Never failed on any car yet, it looks up the win number etc automatic. I got it for about 170usd
@@Corrosion37 well I do buy shit boxes 😂 so I can't blame her. But how would I be the wife if I get yelled at after I buy it and still get to keep it 😂
My wife and I have a 2017 Lincoln MKC 2.3T and it has been trouble free thus far and has about 86,000 miles. It’s covered by warranty to 100,000 so we are going to buy the extended warranty to 150,000 miles just to cover our butts.
My wife’s 2.0 Fusion did that as well, sold it for more then we owed and got a Honda Passport, then my Escape with the 1.5 went through 2 engines and a transmission by 75k miles, sold that for more then we owed and got a Honda Pilot. We’ll never buy a Ford product again. We’ll be sticking with Honda from now on
I really like the competition orange "boss 302." I daily a competition orange 2016 mustang gt and its by far the best color the mustang comes in. I can't wait for an actual mustang video.
i worked at a ford dealership in the service center, the number of cars that would come through for this was scary, and while its a service campaign, im very surprised there isnt a full recall on that engine
bastards are hoping most of the cars expire their warranty before!
Recalls are mostly safety related with NHTSA involved. Manufacturing defects aren’t. Hence a Campaign which is just another version of a Customer Retention program.
@@akshonclip class action lawsuit would be required to cause a full recall
The solution is to not buy a Ford product (or any one of the many other manufacturers who build sub-par quality vehicles & then pull this kind of anti-consumer bullshit) If people take their business elsewhere, they'll have no choice but to improve quality and service levels (though in the case of Ford, even if people stop buying their shitboxes, the government will just hand them money to keep them in business)
@@nate8867 exactly, there are a lot of recalls that are not safety related
That extra year of powertrain warranty on the lemon buyback *really* paid off for you. Without it, you'd have run out of warranty 7 months ago, then *you'd* be on the hook for a $9,000 engine. Ouch! Also -- definitely liked the long-term update! I think it's safe to say we viewers of your channel want to hear about all your cars, not just the exotic ones that you flip. Thanks!
Seems madam, nay i know not seems. Hes clever af. Doesn't make too many mistakes. Its like watching distilled logic congeal in a a whisky jar. Magic.
@@billyelliot4141 "Seems," madam? Nay, it is; I know not "seems".
Reason why the coolant would leak into the cylinder was the way they designed the coolant passage between the cylinder walls. They improved it by having a pinhole coolant passage instead. That why you need a long block and you was right about the passage between the cylinder wall.
Thanks for supporting Standard Motor Products! That was our ABS sensor. We appreciate your business.
Just had a customer drop off a Lincoln MKZ with the same engine had the same exact problem no coolant and misfire , did my diag found coolant low and some smoke checked spark plugs coils injectors all were working, had to recommend and complete engine replacement, found the same TSB
Does the engine run fine as a direct replacement, or do you have to update software for the car to managed the new engine correctly?
Same problem with the liners on the 2.5 5 Cylinder used in the P2R and the later modular 2.5 turbo engine in the C30/S40/Ford Focus ST. Split liners usually between between the centre pairs. You can shim the expansion gaps in all the engines and solves the problem or send it to be closed decked if you're going full send.
What's interesting is that this is not the reason it was a lemon buyback, so your car has had 2 catastrophic failures in 30k miles that's amazing.
Think the service centre is not prepared to foot the bill for an engine replacement?
No not amazing , thats FORD
Buy Honda or Toyota…
Nothing surprising about this. Modern cars suck, they are designed to fail. And no don't buy Japanese, by old American or German.
To be fair the first one wasn't catastrophic, and it happened in the state of California which has some of the most lenient Lemon Laws; it's easier to get the car bought back in that state. But the amount of money Ford has paid out on this single car is mind blowing!
Dang it Sam. We want to know what the dealer said and more importantly what they did to correct the issue. Excellent video. Love this type of content from you.
im guessing they denied warranty repairs and this cracsam guy seems like a shady character himself. probably sold it to carvana or carmax without disclosing issues
and called it a day
@@trippplefive The car is under lemon law, any prospective buyer understands it's a smoking gun. What makes you think "this cracsam guy" is a shady character? He has like thirty different auction cars on his ranch.
Ecoboost for the win! Helping the planet one blown engine at a time.... while adding 5 mpg.... don't worry about the energy used to make a new one....
In my experience it’s all about how people take care of them and how they drive them. If the oil is never changed and it’s driven like a bat out of hell, the ecoboost is going to suck, just like most other engines would. Ones that are driven conservatively and kept up with maintenance seem to be good engines.
They have a bad reputation because people drive a 2L turbo mustang like it has a coyote
@@lesterparker1594 this car is under 50k miles and has seen the dealer many times. In perspective, that's like 4 oil changes in a Honda. I own a f150 with the 5.0. Just hit 90k and all that's been replaced is my wiper switch. That isn't the case for many others and they did the general maintenance. This new tech like turbos and transmissions it 9 gears could financially ruin a person needing their car. My point is it feels like all this tech is causing us to move backwards. Most of us just want someone that is comfortable and just works. Like my 2004 4runner. 100k and nothing but scheduled maintenance
@@lesterparker1594 Yeah, there is no excuse at all for a car with 30,000 miles on it to suffer a head gasket, possibly even cylinder jacket failure - that's just plain old bad engineering - or at least cutting costs too far. Trying to weasel out of it by making it a "technical service bulletin" (which just proves it's a common fault) instead of a faulty product recall is just adding insult to injury. Unfortunately we've seen the same bullshit from Ford time and time again in recent years with both premature transmission and engine failures from them cutting corners to save money and screw the consumer. Boycott them or they'll never learn.
Shit my f150 has an ecoboost and there is no eco, she’s all boost.
@@lesterparker1594 It is a design flaw. Has nothing to do with maintenance. Ford knows this. That's why they updated these engines.
It's been a few years since I've watched your videos and you have improved so much that now I can't seem to stop watching and resubscribed. You've found your style and tempo, never a dull moment.
Great video Sam. I definitely want an update on your experience with the dealer. My guess is they will spend the next 6 months delaying anything even related to this car.
I'm betting they'll either treat him like royalty if they have any idea he has 1.2 million TH-cam subs, or they'll treat him like shit if they think he's a normal customer - they'll make out like it is his fault, if they get any clue that he removed the spark plug they'll say he's not supposed to do that and that caused the problem so it's not covered anymore, or they'll say he let an oil change go 20 miles over and that caused it etc... fucking weasels.
Yes, please give an update
Yes update us - maybe with enough eyes on them they will fix it faster - giving up the dealers name may make them resolve it faster too - lol
I don't think the dealership will deny this engine problem as the TSB that Sam read is from Ford. What may be a problem is availability. That is the engine been on back order. Anyway Sam. Please update us
After seeing how many hours car companies give dealerships for repairs it's no wonder nobody wants to work on them.
Use to have FOOORD nothing but trouble when I sold it was one of the happiest days of my life
This really sucks, this could be financial ruin for a lot of familes. Imagine being roped into a 40-50k payment and it shits out a 15-20k surprise. If Ford or anyone else has a design flaw they should stand behind it for the defect that it is, not the fact that it lasted until warranty expired.
That’s why it’s crucial you do your research FIRST before buying a car! Consumer Reports, recommendation from real specialists (not just TRIXIE at the water cooler!)! Unless you’re able to work on your own cars, get a Toyota product and live happily ever after!
Research would have done little in this case. The 2.0s don’t typically develop the problem until 40-50k.
American cars smh, buy german/japanese or don't buy at all.
You're talking about the same company that didn't recall their exploding Pinto's, because a complete recall would be more expensive than any lawsuits they'd face from customer deaths.
@@welfarestates8465 even companies like toyota have done the same thing. Remember the infamous stuck gas pedal incident and toyota blamed it on floor matt's for the longest time, because they were reluctant to recall millions of their vehicles for having a bad acceleration cable? This is why you don't trust any automotive company regardless of who they are. If they can try to find ways out of things, they will even if it results in a drivers death.
I work for Ford, I’m a engine guy. I Do a lot of 1.5 rebuilds and 3.5 repairs. What’s funny is I literally have a 2.0L long block to replace tomorrow in a Ford Edge. And as for that Abs diag/repair about 2-2.5 hours inc diag. And as for the erase and retest abs module, the car needs to be driven for the abs mod to see wheel speed to determine if the fault was resolved or remains.
gotta congratulate samcrac here for resisting his crippling addiction to cra..... I mean head gasket sealer, im sure he was very tempted on this one
He would have if it wasn't under warranty 😂
Knocking on wood as I write this...I got a buyback 2014 JETTA SE in 2015 with 1300 miles on the odometer. I'm 100k in with the occasional electrical issue--window doesn't go up automatically or hesitates. The buyback issue was a bad transmission. So, they put a new one in. So far, the Jetta's been close to brilliant for a daily driver. Cheers and thanks for the content. Always a good time.
This dude is a magnet for bad head gaskets
Or, too many manufacturers are designing crap engines?
@@OMGWTFLOLSMH they make these cars so when the warranty runs out you need to buy a new one.
Tell me we had a Subaru...
If he only bought Toyotas, this channel would be super boring and he'd have to find a job.
I literally just did one of these about 2 weeks ago. As others have said, Ford Designed the Coolant Pass through ports wrong and they warp badly. The 2.3 has the same issue just not as bad. The 1.5 is worse then the 2.0, Ford completely redesigned the block because of the failures.
Sam, as a Tech, if it is under warranty don’t touch it. You are lucky you got that spark plug out cleanly. I know you are making content but man, I truly dislike when people mess with stuff when there is a warranty.
Still love what you do and enjoy it! Also, I would charge 1.0 of diag time plus 0.4 for R&R of the Speed Sensor (Time is from ProDemand/Mitchell1). Keep up the fun.
That's exactly what I was thinking, they can void the warranty if he's self investigating the issue
@@icyblu9836 Catch 22!
@@denislostinlondon199 Not a catch 22. He doesn’t have to do a single thing besides take it in. Catch 22 would be him having to mess with the engine for the warranty but at the same time potentially voiding the warranty.
@@icyblu9836 how, he's hasnt altered anything he has just run the service bulletin that the dealership would do to diagnose it.
@@icyblu9836 - I disagree.
I worked Lemon Law buybacks for over a decade. The process of getting a buyback done can often be extreme frustrating for vehicle owner. Primarily because most people will have never been through the process and the 3rd party company, or manufacturer, often does not explain the process very well. There is a lot of downtime without knowing anything as the cases work through the process. Often taking months and months all the while the customer may still have to make payments. And occasionally on a car that they don't even have because it's at a dealership.
Hopefully, the dealership will be helpful but having done hundreds and hundreds of cases, that is often not the case. Toyota and Mercedes often had the best service hands down. No matter which dealership it was done at.
Dodge dealerships were always the absolute worst to deal with. But FCA dealers are kinda ok.
If you ever feel that you can't get anywhere, get an attorney that does Lemon Law buybacks. Never pay an attorney anything for lemon law because the manufacturers pay fully for the attorneys. They will do the same thing the private citizen can do but often with more experience or expertise in the law.
If you opt to exchange for a new vehicle instead of a straight buyback, never pay any surprise charges. I've seen it attempted Before you meet at the dealer for the actual exchange or turn in, everything should have been negotiated so that there are no surprises.
Always check the VIN of the new vehicle against the paperwork. It does happen that the wrong VIN could be on the paperwork or the wrong vehicle could have been grabbed for the exchange.
You, the customer, always have the ability to stop the buyback process if something isn't right or doesn't make sense. Just don't be a dick because I've also seen people lose out on the buyback process. If you're just difficult and uncooperative for no good reason, the manufacturer may cancel the process altogether. I've had to deal with that as well.
I have a question for you.
I bought a new kia Sorento hybrids AWD about 4 months ago. I put 4400 miles on it and on may 24th....it just stopped on the highway. It's still in the shop and the dealership has literally only said it is a cam sensor yet I have no car. They gave me a POS to drive so that's kewl plus I have 2 other cars but they are sports cars so I can't tote the family of 4.
Anyway, I hired an attorney and I just asked the dealership for the maintenance records and they are stalling.
I told the attorney I don't want that car back nor do I even want the same model because, quite frankly, I don't trust it now. I told the attorney I would rather take a step up and buy an even higher model at 500 over dealer invoice, buyback of my old car and attorneys fees.
Is this reasonable?
@@johngatsby1473 I have seen that as well and not anything unusual. In every instance where the customer has been able to get a different model within the same brand, the customer will have to pay for the difference. If you go up in trim level, or a different model, the difference is usually paid when the exchange takes place. Again, all of this will have to be negotiated during the buyback process and you'll know what the difference is you'll have to pay. The amount will be payable to the dealership.
Alternatively, I have also seen the manufacturer repurchase the original vehicle and the customer purchase a new vehicle at the same time. Some times that is just the best way for whatever reasons dictate that.
If there is a lien on the vehicle still, the lien holder may not accept the Substitution of Collateral. Some smaller banks can't or don't accept an SOC. It's just the way it is. That would be one instance why the original vehicle is repurchased and a new vehicle sale takes place.
When a vehicle is replaced one for one, and there is a still a lien, a Substitution of Collateral takes place. On the front end, all that happens is the VINs are swapped on the loan. You'll have same payment amount, same percentage rate, due date, payoff, etc. On the back end, the lien for the origwinal vehicle is satisfied (paid off) and a new loan is generated for the new vehicle. The dealership gets credit for a new car sale and you'll have new car paperwork to sign. There should be zero changes to any of your loan so pay attention to everything when signing the new car paperwork.
The old vehicle will belong to the manufacturer and not the dealership at this point.
There are plenty of Lemon Law attorneys to work with. And some states have excellent BBB's with offices just for Lemon Law that are very helpful.
With Kia, you'll eventually work with Impartial Services Group, which was purchased by Stericycle several years ago. Unless anything has changed since I last did work for them, dealing with the manufacturer liasons at ISG will most likely test your patience to the extreme. Some agents are great but I can tell you from years of experience that some are just horrible. So just be prepared for that. And keep in mind that every manufacturer has a customer relations department and they can often put tremendous pressure on liasons to return calls or answer questions. I can tell you I've seen it and had to deal with it myself.
Once you get through all of that with the liasons at ISG and everything is agreed to, your case will be sent to a Transfer Agent. The TA's, assuming that is still the title, is someone local to the area. Your case is sent to them and they will coordinate when to meet at the dealership and which one. It is usually the selling dealership or the nearest one to where you live. It has happened where the dealership isn't either the selling dealership or the closest to you. The Transfer Agent should be able to work that out if that happens. Some dealerships may not even be aware that a buyback is happening but that will be something the Transfer Agent will handle.
Just keep your head about you.
@@johngatsby1473 Not the person you asked, but lemon law only applies for an issue you've taken to the dealer for 3 times without it being fixed. This is only the first time you've taken it in for this issue. There is a parts shortage due to covid so while they may know what it is, the part is probably on back order. I believe there is a different law where if they have your vehicle for 30 days or something like that then they are obligated to buy it back.
Thanks for the knowledge. I HOPE I never need it.
@@fartzinacan appreciate the info. That's why I went ahead and hired a lawyer. In my business I tend to sue allot but I let attorneys handle things so I don't have to stress.
Used to own a 2017 Ford Escape even though it was under warranty it was still a nightmare. Don’t have that problem anymore,if you know what I mean. Thanks for the video Sam always learn something here
The car hesitated
Who cares, keep driving it
I truly envy your mindset towards cars
Could have been a bit of water in the fuel, sone crud in the injectors etc.....
congratulations you no longer own a car
"Drive it harder, it'll warm up more and then run better!"
@@Beer_Dad1975
The Italian tune-up...still has it's place....
This video was really good. I traded in my wife’s escape for this same issue. No more Ecoboosts for me.
As soon as you raised the hood on your Lincoln, I saw your problem. Owners call your engine "EcoBang". Some love it. Others, not so much.
Ecoboom
@@Samcrac maybe even EcoTimeBomb or for short EcoBomb
@@Samcrac Ecobeast! (Mustang owners only lol)
@@jasona8964 Ecobeast my Ass that dude Burlacher from Utah blew up his Mustang engine 3 or 4 times not doing shit!!! Stick to a diesel
@@Samcrac ecoBUST
My 2017 Escape Titanium has the same engine with 65k miles on it, and a mild ECU tune, livin on borrowed time!
Sam, great video (again) you are the first TH-camr that I started watching years ago, and now I’m watching all kind of car salvage fixup shows, boats sailing around the world shows, and I’m a TH-cam premium member, and it’s all because of you. Love your videos, keep up the good work. Jeff, a fan.
Thanks Jeff appreciate it 🙏
@@Samcrac yes Sam you did great with this video. Very professional, very informative. I wish you many views
This happened to my families Ford Edge. But I knew this could happen so I made sure they got an extended warranty. $100 later a new revised engine! The original engine made it to 80,000 miles.
Another great Video . Good for your Wife to report "all" the trivial items , including the exhaust smoke , so your attention would be properly focused . Well done to both of you ./SRK
Indeed. Every time I get in my wife's car, I notice signs of wear items needing replacing or incipient failures. Her response is always "it didn't stop running yet." Facepalm.
Exactly! A wife that points out every little problem is going to avert a potential catastrophe down the road.
@@mathewrose2951 thanks for your comment. incipient. that's the second word i've learnt today. it's revivifying a love of language. cheers! :-)
Sam - I've got the 2.0 Ecoboost in our 2018 Ford Edge. Just under 51,000 miles right now. I'll now be checking the coolant regularly. We bought it used from a Ford dealer at around 32k miles. I'm sure glad we bought the Ford extended warranty.
I had a safety restraint system error on an Audi.
I bought one of those topdon units for $240.
I figure, either way, I'm spending that money.
I was able to clear the code. There was no fault (I already knew why it was triggered).
Instead of giving an Audi shop my money, I got a nice diagnostic tool, and got to clear the inspection code too.
The way you logically assess the situation is why I got so hooked on your channel from day one. For me it's not about the fixed vehicle but the journey to get there,... I appreciate that. Thanks for another great video.
Logic is addicting huh? Tell that to the 1/2 of country's nonsensicals! 😂
@@jamesmedina2062 🤣🤣🤣
I’m mechanically savvy, but it’s the fear of messing up something that holds me back from actually working on my cars. Watching his videos always reminds me of how simple just checking is. I diagnosed an issue on my accord. The master mechanic said it was something else, so Honda paid to replace the whole power steering system for $2700. The problem still came back, and after months at the dealership they said it was what I told them it was. $300 later my car is fine. I’ve slowly started cranking a wrench and winging it on my own, and I love it.
You will come more comfortable with time, it's only nuts and bolts,
@xzimxzim I’m curious what was the symptom, the mis-diagnoses, mis-repair, and actual problem-solving repair?
@@autobreza7131 power steering went out. They said it was the steering gear box, and all the mechanical components associated with the whole system. It was covered under warranty. The next morning after bringing the car home it didn’t have power steering again. It was the power steering control unit. After $800 the dealer fixed it. It just annoys me I called it and they didn’t listen. It’s also my own fault for being to afraid to yank out the dash and fix it for $300 on my own.
@@xzimxzim Ahhh… electric power steering then. Makes sense. Thanks!
@@xzimxzim You can never make people believe you but like a good lawyer you can be more persuasive. You may have not been 100% because that is overconfidence. As long as it is just your car and not your body, the penalty for error is not that much and always fixable.
The other day I was too overconfident working on my front struts and I damaged grease boot on ball joint and also the threads on the knuckle. So as anything in life lessons are not free but wisdom is either valuable or priceless.
And that code reader is on prime day! 75 bucks off! Just picked one up!! Thanks Sam! Hoping it will help me with my 2011 Dodge Durango and the "Random missfire" and Air/Fuel imbalance codes i have been fighting for months.
I had a 2013 F150 FX2 Ecoboost. Loved the truck, BUT... around 75,000 miles the timing chain rattle started, which led to replacing timing chain, cam phasers, then one turbo started leaking coolant and oil, shortly after that the radiator fan would run at 100% (it was so loud) and A/C started giving me problems. Traded it in for a GX460. No more turbo cars for me.
Wife's 2017 edge with an ecoboost was loosing coolant and had a weird stutter, took it into the dealer and they had it for not even 5 minutes and said, yup you need a new motor. The service rep then pointed out to the lot where there was 5 other Ford edges that were also there for an engine r and r. The most difficult part of the engine replacement through the dealership was them finding a vehicle for her.
That old saying about a mechanic's car always needing work seems to be true. $25 and 15 minutes to fix something that has been going on for some time only got fixed to avoid other mechanics seeing it
This is a VERY good breakdown and series of tests. We consumers are uneducated and the car companies have to interest in educating us. Thank you dude!
Holy crap he finally got a lift after literally YEARS of heckling by us! Congrads y'all
Nice that you did the research... the Dealership would have NEVER looked up the TSB and replaced the engine... They would tug you around until your warrantee expired and then say good luck!
9:30 Don't use a floor jack like that on soft ground... The jack itself has to be able to move forwards and back to compensate for the lift arm coming up at an angle. If the jack is stuck worst case your car will just slide off the jack!
That was exactly what I thought seeing him jacking that Lincoln up. Cringe! Can be a bad slip and hurt rotor/caliper or worse hurt you working on your vehicle
I got a lift so I can stop using the jack!
@@Samcrac next step is to make your whole farm estate a flat and level concrete slab so you can jack up cars safely anywhere you want??? Think about it, it would be like your very own giant copart lot! Love your videos man stay safe!
@@Samcrac You don't need to stop lifting with that jack, you just need more concrete floor area. I have noticed a Stelvio in your video, I have one as well, a base model though.
Sam likes to trigger people like that! It’s like that Morron in Utah who wraps his cars purple and puts white forged wheels on them in order to make them as hideous as possible! It’s done to get a reaction out of you which makes you come back to see what crazy sh*t he’ll do next, and it’s good for his algorithms!
When I saw this video being recommended, I didn't know it was you, but your lemon buyback came to mind. When I saw it was you and that it was your wife's vehicle, I was glad to see a follow-up video, though not glad that your wife started having problems again. It's one thing for it to happen to you, but you don't want a repeat for her.
Same issue exists on original 1.6 EcoBoost (2013 UK spec)- My Fiesta ST went wonky at 95k miles - AFTER the recall work took place for new coolant header tank (cracking already), new sensor install, and software update to read new temperature sensor. Have a guess at how much Ford UK cared about the cost to replace the head, then the whole engine once the FUBAR'd piston/cylinder was found! (Clue: Absolutely not one jot). If you lose coolant in 2, 2.3, or 1.6 at any point, stop, get it checked and sorted ASAP. Love the car, dislike the care.
Yup. My old 1.6L Escape (2013, US) was the same way. I think Ford had JUST issued the TSB/recall for it and then my sister went and totaled it.
Possibly related: the car had a coolant leak when my family acquired it in 2017. Ended up redoing all of the coolant lines which fixed the "leak," but the occasional blue smoke upon startup suggests that the car was probably a victim of the recall as well. But it's gone now, so I guess I don't have to worry about it :P
@@sensoryadaptation4878 I have a 2014 Fiesta ST 1.6 that I got the recall done asap years ago. it has 170,000 miles now and I baby it in the hot Texas heat above 100F. I change oil ever 5,000 miles. It is cheap insurance and with a coupon the dealer does it for around $25 with a synthetic blend and factory filter. In a turbo car oil is the most important thing to give your engine as the oil takes a beating from the turbo heat. Change oil frequently and your engine will live.
I must say... Sam's sponsorship segways are the best on TH-cam that I've seen so far...
I used to work for a company who supplied machinery exclusively to Ford for producing crankshafts and I can say most engine factories use the same machines to produce their parts. Most issues will be down to design issues but occasionally engine factories may have a hole in their quality detection systems / machine maintenance which cause issues intermittently. Large scale issues such as this are usually due to an issue at the design stage.
Ford designers were high when they designed there cars
We've had really good luck with 2005, 2009 and 2014 Ford Escapes, all of them still in the family and on the road. All of ours have been NA 2.3 or 2.5 vs going with the 6cyl or EcoBoost. This thread makes me feel like that decision was definitely the right one...
Wow; a FORD with engine problems?! NO way!
Good video, it never dawned on me to check for head gaskets leaks this way, pressure the system and check cylinders for coolant. Perfect
Like to see the dealership follow up from the next day / days
Here's current update: they called within 2 hours of dropping off saying it needs an engine. It WILL be covered under warranty. They also offered $800+ worth of suggested services (things like a fuel cleaner service for $250).
@@Samcrac sounds like they are treating you right ... Gotta try an make some of that money back 😂
@@Samcrac it's the typical upsell recommendations, no need for a fuel cleaner service on a new engine 🤷
Bunch of scumbags! Imagine if you knew nothing about cars? They would rob you blind! There should be a hotline you could subscribe to where PROS would advise you on what’s genuine and what)s a total ripoff!
Many people are intimidated trying to check codes thinking it's over their heads. If you look at it correctly it is a great system that tells you exactly what your problem is and what to replace. If you work on cars at all I would definitely invest in a code reader.
Entertaining video's Sam. I was impressed by your wife actually looking out /analyzing problems.
Sam's dating profile: Wanted, wife. Must have own tools and car lift. Please send photograph of car lift.
Thanks. You helped me diagnose my Lincoln that shuts down it I am braking in the rain.
jackpot!!! new engine for the lemon!!!
Had the same problem on Escape disguised by Ford with call-back notice……for 2 years and on execution of work, engine light never stopped coming on until I ranted at dealer and they did proper evaluation, engine toast. And you buy your sown replacement. Drove across the road to Toyota and now own Rav4 Prime and BZ4X, could not be happier.
Before replacing the wheel speed sensor, hook up your diag tool and set it to see wheel speed. Then just spin the jacked up tire without even taking it off. If you read zero with any movement, then indeed remove it. In many cases, you can just clean the sensor, put it in without the bolt and spin it again. If still zero, replace it and again spin it to see the speed. Without spinning, the system won't see whether there's a problem or not.
It sucks that Ford just wouldnt do a recall on these engines. This was a comprehensive diagnostic evaluation Sam. I really thought the camera confirming the head gasket leak was an awesome touch.! Way to go..!!
I bought one of those jump packs about a year ago, and it is as good as he claims. Especially once I figured out the procedure to jump a dead battery.
Same thing happened to my wife's 2017 fusion with the 1.5 ecoboost at 72,000 miles.. What I read is that Ford knew about this defect when the engines were in development back in 2010. But they went ahead and put them into production anyway. Luckily we had the extended warranty which covered most of the cost for the replacement.
Very informative video Sam! Hope you can get this expensive issue repaired under warranty!
I liked this as much as the Ferrari/pizza car/stepmom videos, for altogether different reasons. Going to have to look at our 2014 Ford Edge’s coolant reservoir when I get home !
Coolant intrusion issues where an issue with the 1.5, 1.6, 2.0 and 2.3L ecoboost. Now, ford claimed they fixed the issue by modifying the coolant track with engines made from April 2019 onward, but there is an interesting twist to this. The 1.5, 1.6, 2.0 and 2.3L EcoBoost Engines made in Valencia Spain, have never been reported having cooliant intrusion issues. It was only the 1.5, 1.6, 2.0 and 2.3L EcoBoost engines that were made in Cleveland Ohio, that had been reported of having these issues. This is probably why the TSB reported that "some" 1.5, 1.6, 2.0 and 2.3L EcoBoost engines made before April of 2019 were prone to possible coolant intrusion issues. There is a way to check where your engine was produced by lifting up the engine cover. If you see a sticker that says VP, then your EcoBoost was made in Valencia Spain. If you see a sticker that says CL then your EcoBoost was made in Cleveland Ohio. Either way there should be a recall.
Some sort of tooling/casting issue at the Ohio plant? 🤔
@@MattyEngland it's possible.
The RS valencia engines had a problem because Ford used the wrong gaskets. for some odd reason the US and europe engines had design differences but ford used US gaskets on Valencia engines. I know because I have an RS which had to have a new gasket under a recall. Fortunately it hadn't started leaking so I didn't have to have a new engine.
I love my 3.5EB, glad it doesn't have nearly the issues of the smaller engines. Now the guaranteed $4k waterpump and timing job is a different story...
@@peterknight4692 from my understanding the 1.5, 1.6, 2.0 and 2.3 EcoBoost engines on the Cleveland Ohio versions were prone to cracking between the cylinder heads, where the coolant ran in between each cylinder head, that lead to the coolant leaking into the piston. It seems like your experience with the Valencia Spain EcoBoost built engine had to do with the gasket itself.
Same happened to my son’s 2018 escape. My daughter-in-law got stuck in it about a block from their house and being the resident mechanic in the family, I got the call. I told her to nurse it home and I’d be right over with my stuff. I scanned the pos and showed a miss and low coolant.I scoped the cylinder like you did and sure enough leaky leaky. The dealership did even argue, new engine, no charge!
Great video Sam and if im not mistaken you were sweating in the heat there! This is not just a US Ecoboost issue, Ford have massive issues with the Ecoboost here in the UK and I would think globally. The UK seems to have issues with the 1l 3 cylinder variant where the internals just want to get out and go on holiday. Really hope the dealer experience resolves the issue for you!
Was going to post pretty much exactly what you have said. Commonly known as an "Ecoboom" in the motor trade.
Thanks for the update on the lemon Lincoln.
Sam's wife: "The Lincoln is acting up! It hesitated!"
Sam: "Ok, who cares? Keep driving it, whatever." 🤣 Sam sounds like a great husband
I'm a little surprised that Sam lets his wife drive a vehicle with KNOWN mechanical problems that might leave her stranded somewhere. Supply her with a reliable set of wheels, Sam. Keep her safe!
Yes Sam, it is good to get an update on the Lemon Lincon. This issue may not be related to the initial reason for the buyback, but please keep us informed.
You were lucky to get the spark plug out, you could have left it to the dealer to break.
I love Sam's trolling over his lift by having it but NOT using it. :D
It's kinda overkill to take a single wheel off. I would have used my jack too.
Bought the Fanttik inflator and jump pack during your last little deal thing and, while I haven't used the jump pack yet, I HAVE used the inflator a few times and, no joke, I'm SUPER impressed. The thing works great!! Highly recommended to anyone on the fence.
As for a speed sensor code, replacing a sensor that usually never fail, it needs to be driven for the code to come back on. No tire rotation = no code. Bad diagnosis and recheck for the original failure. I'm sure the hub tone ring is rusted and or cracked causing the light.
i love how taking off the sensor hoses and clamps on modern cars has turned into like working on your irrigation system in your garden.
This happened to my 17 escape, thank god I was still 2k under warranty expiration. Now the driver side window pillar is losing paint which apparently is also a common problem with blue and white escapes. Ford told me to go pound sand .. Well they can forget me buying another Ford that’s for sure. Had better luck with Dodge of all companies. Guess I used up all my luck.
Great Video !! Just bought that scanner, Prime Days its now $195 Bucks ! Dont wait
The dealer; "This car can not be fixed".
Samcrac; "I want it , for my wife and kids".
😂😂
Had a head gasket recall on a 1995 Taurus. Took in into dealer to complete recall. Was told they don't complete work until failure. Once it blew, it cooked transmission. They completed head gasket replacement and within 90 days the transmission started to fail. These problems were common to all 3.8 engines and was noted on TSB also. I donated the car and never purchased another Fomoco product.
Great video Sam. Very informative, and you may help some people out by educating them on this issue. Let us know how the engine swap goes from the dealer.
Blue driver also makes a great obd scanner! Super small too. My Beamer throws a code every once in a while and being able to keep my scanner in my glove box and connect it to my phone is super practical.
This is exactly why I only buy cars that are at least 10 years old with 100k miles.
Enjoy your Ecoshit transmission?
I had this done July 2020 on my CPO 2018 Escape at 46K miles under warranty. 6500 bucks all covered by Ford. New long block came straight from Cleveland build date 11/19.
Have a 2018 escape that blew three transmissions and then had this fault. The car has amassed $20k in repairs while being at the dealership do 9 months in 4 years.
If people consider this vehicle they do so in the face of overwhelming evidence that the platform is catastrophically unreliable and expensive.
Sam, I’m a 22 year old dealing with a lemon 2018 Chevy Sonic LT. I have given them three attempts into fixing the problem over the last 4 months an 15k miles even they replaced the head of the motor. An Chevrolet makes you pay out of pocket for a rental an I’m still waiting on a $2k reimbursement. Now it’s in front of my house ready to break down at any moment an I’m gonna be out of a car for months as I have to wait for them to set up a replacement. Wish me the best of luck 🤞💯
You will most diff need to do another follow up with dealing with the dealer and outcome of such dealings
Great video. Appreciate the long term update. You took very very practical steps, and showed how being on top of the situation, saved you a pile of $ in the long run. Thanks for sharing!
4 Awesome tools mentioned in this video and all of them have coupons on Amazon, thanks Sam!
You got it! Seriously though I use all these way more than I should have to!
And the tyre inflator is currently unavailable….
@@Samcrac Thanks to you Sam now I will as well!
I owned a 17 Lincoln mkc that I bought certified pre owned for $17,500. I brought it in the second day for transmission problems. Stayed in shop over two weeks. After they "repaired" it, it was worse and felt like someone was slamming in the back of me. I owned it for 41 days and traded in for a brand new Lexus. No Ford products for me!
Also, what kind of technicians do we have out there these days when you took a scope and "correctly" diagnosed what turned into an actual lemon, in probably less than an hour of applying psi to the system? It's really sad. It's great to have a car that is under warranty, but when you think about the caliber of "technicians" working on those warranty repairs, it's scary.
@samcrac perfect timing! We just had a customer drop their MKC off this week with the same symptoms. Unfortunately they're out of warranty but at least we have a pretty good idea of what's going on. Thanks for sharing 👍
I'm scared the new 3.0 twin turbo from the explorer st has a similar issue. I'm even more scared cause I'm going from an insanely reliable V8 4runner to an lincoln aviator. I will never understand why they can't engineer it the same way like a Toyota. I seriously would have recruited as many toyota employee engineers by now
I have a 2009 Lexus GX with 250,000 miles on it (same 2UZ-FE V8 as your 4-Runner, it’s basically the same truck mechanically) and it has had less problems than Samcrac’s Lincoln with 30,000 miles ..before it’s ecoboost shat the bed. In 13 years and 250k it has needed 1 $37 rear air spring, 1 $18 set of front sway bar bushings, 1 $10 gas cap, 1 $100 front brake caliper and 1 $56 tie rod end after the last owner put the GX through a fence in a snowstorm. So about $220 in failed parts over 250k.
Whenever I start to get bored with the GX and my eyes meander over to “more exciting” SUV’s from the shitbox brands I’ve owned in the past, BMW, BENZ, Land Rover, I watch a few Samcrac vids to remind myself why I switched to Toyota/Lexus. That’s why I’m here now. I saw a beautiful lifted Sea foam green Land Rover LR4 with the parchment leather earlier and I’m here so I don’t look at any on Autotrader. I watch a vid or two while remembering how my last Land Rover succeeded in ruining me and my credit score. I knew better, too. I grew up in a mechanic’s household and eat, breathe and live for everything automotive. I knew what that Land Rover was capable of doing to me, lol.
All that being said, unload the Aviator before the warranty is up and replace it with a Toyota/Lexus. I’m afraid you’ve gone from one extreme end of automotive reliability, to the other by trading a V8 4th gen Runner to an eco-boost lincoln. Unload it. Quickly. ..before it unloads your wallet.
@Aaron Macy I decided to go with a 2021 armada platinum with 25k miles. It's the updated 5.6 which is true and tested. And the new body is from the nissan patrol which is also true and tested. It's shipped from Japan and not us or Mexico like many others and it's beautiful. And best of all it's a great price
Newer than early 2020 Ford's shouldn't have this issue and if recall the 3.0 TT never did. The problem was between the middle cylinders in the 4 cylinder engines. They cut a small cooling passage between the cylinders and that took away surface area for the head gasket and under boost the head gaskets blow out easily. Only fix is the updated block design.
@@antonioprado8068 That’s a great motor and I’m glad to hear you steered clear of the Aviator. Good job!
@@aaronmacy9134 are you talking about the nissan 5.6 or the toyota 4.7?
I own a 2019 with only 12000km or 7000 ish miles. Yes does not go far.
Warranty to expire summer 2023. Can't wait to pay out of my pocket for this down the line. Sell before then. Great video Sam.
The problem is not related to the lemon law buy back. It is related to a flaw in the engine. Glad Ford is stepping up.
Putting out a tsb when most cars are out of warranty is not an accident and not stepping up. They had to be sued over the bad transmissions because to NHTSA, losing power and only being able to coast to the side of the road is not a safety issue. Ford and GM are both trash. These companies are the worst, they purposely sell defective cars with zero intention of covering the defects under warranty.
I got a diagnostic tool from aliexpress and it works real good. Never failed on any car yet, it looks up the win number etc automatic. I got it for about 170usd
For some reason I want to do this to myself as well. But my wife yells at me everytime I buy a car 😂😂😂
Sounds like your the wife in the relationship
@@Corrosion37 well I do buy shit boxes 😂 so I can't blame her. But how would I be the wife if I get yelled at after I buy it and still get to keep it 😂
Sam was so smooth with the advertisement, I am impressed and laughed at the delivery of it...smooth sam.
My wife and I have a 2017 Lincoln MKC 2.3T and it has been trouble free thus far and has about 86,000 miles. It’s covered by warranty to 100,000 so we are going to buy the extended warranty to 150,000 miles just to cover our butts.
Well thought!
Listen to your wife! She knows when something is wrong! Love your descriptive video..... Great Job.
open deck is always weaker than closed
Bingo. Not a fan of this design.
That's nice you can clear each code individually. Most scanners clear everything at once.
It sounds like block cracking issues, if you research into the focus ST block mod you'll see the very same symptoms
As soon as he said 2.0 I knew what was up, coming from the focus st world blown engines are a daily thing on the Facebook group I was on.
My wife’s 2.0 Fusion did that as well, sold it for more then we owed and got a Honda Passport, then my Escape with the 1.5 went through 2 engines and a transmission by 75k miles, sold that for more then we owed and got a Honda Pilot. We’ll never buy a Ford product again. We’ll be sticking with Honda from now on
Why’d you use a Alfa Romeo Stelvio in the thumbnail 😂
I really like the competition orange "boss 302." I daily a competition orange 2016 mustang gt and its by far the best color the mustang comes in. I can't wait for an actual mustang video.
They wanted like 1400 to swap a sensor on my mother's car sensor itself I paid 349 for insane what some dealers try to charge for 10 mins max of work
That’s why they charge $120 to change an air filter smh
I've always wondered what happened to this car! Thanks for the update