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- เผยแพร่เมื่อ 8 ก.ย. 2024
- Your Amazon Echo is probably the hub of your smart home network. Making sure it is connected to fastest and most reliable Wi-Fi network is key in making sure it performs quickly. If you have upgraded or modified your home Wi-Fi network, you may need to change and re-connect your Amazon Echo devices. In this video, I am going to show you to place your Amazon Echo dot into setup mode and change the wi-fi network it is connected to.
More tech tips about the Amazon Echo in our blog post: How to Quickly and Simply Resolve the Top 5 Amazon Echo User Issues www.helpcloud....
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OMG! I spent 2 days trying to reset my Alexa to new wifi granted I'm 81 yrs old and not computer savvy at all. I listened to your video once and I did it. Thank thank you thank you from the depths of my heart.
The app literally doesn’t have any wifi options, I’ve scoured the ENTIRE APP man. Legit not seeing what you’re seeing.
Did you work this out??
@@superstarleigh Not really, ended up having a friend who had an echo as well and helped me out.
I have the echo 5 2nd generation and I don’t see it on my app either
Same
My Android phone didn't display wifi/network settings in the Alexa/Echo menus as in the video. What worked on my Echo Show device: Pull down from the top of the screen to display settings. My Echo was still connected to the old (dead) network, so I tapped on the listed name of my new network and entered its password. It then asked for my Amazon password to confirm my identity. Easy once you know! This may help people with no cellphone, too.
Thanks
We have long resisted getting an Echo. Never really saw a need. th-cam.com/users/postUgkxhB5YOMNj04GuoAosExygP4cH-dKeb4aB When we recently completed some remodeling in our home, we realized we had failed to add a switch to turn on a certain lamp across the room. We couldn't run new wiring (which would have been expensive if we could), so we got our first Echo which completely solved our problem for about $40 (Echo Dot and smart plug). We just ask Alexa to turn on/off that light. Heartily recommend it to solve this kind of conundrum!
My issue is no wifi so i need to add a wifi but it is offline so I am unable to get it switched.
Yeah they make u go in circles and just give up or come to you tube for help lol
@@Michmackenna Because Amazon's training programme is very bad. They don't even give gadgets to trainees during training..
Not helpful at all. I don’t even see an option to click on the Wi-Fi to adjust it. All it says is off-line with no buttons to choose.
But when I click on status, there is no option to change wifi.
Thank you Sir, I moved to a new State and got new Wi-Fi and with your help I got connected 😃
Thank you. Been trying for days to reconnect to new wifi. I should had started here first.
THANK YOU! I was almost ready to legit use my 1st gen dot as a hockey puck! 😂
Finally someone’s video that actually helped. Thank you so much bud.
You bet!
This did not work. The first few steps were fine but after that, it never connected. I went in circles for hours this.
You are a life saver - well I got two out of three of my echo dots updated and working. I'm tired, lol.
Thank you so much! I spent two hours working with other “help” sites to no avail but frustration. You helped me get reconnected in ten minutes. We can now enjoy Christmas music provided by Alexa on the Echo. Again thank you.
I was actually waiting for him to say, here’s the deal, we are going to rob 12 casinos this time 🤣😎
Can you do one on the plugs for your lights
Thank you so very much you are a genius I changed my wifi yeah to you Mr keep up the great work 👏👏👏👏👏👏👏👏
Thanks for this,
All sorted out in minutes 👍👍👍
Good video. However, it did not address my issue. My issue is that I changed the Router/Modem device and decided to name the new wifi name the same as the one I had in the previous router/modem. Of course, because the ip and Mac settings change, but the wifi name did not, Alexa will insist on keeping the old setup. I need to erase that name and renter it. I don’t see in the Alexa setting any delete or “forget” option as I do in other wifi gadgets. Do you know how to accomplish this in Alexa?
Thank you very much. You really helped me out!!!
So I'm moving. Basically my whole house is set up with Alexa devices, light bulbs, plugs, etc... Do I have to change each one individually? Do I have to reset the light bulbs in the plugs and order to change the Wi-Fi information? Please tell me it's not as hard as I think it's going to be!!
Doesn't work on the Echo Show's if you change your SSID. I don't get why Amazon chooses to treat shows so different than other echo devices for settings like this. You simply can't update this stuff on a show from the app.
Thank you sir !
Thank you. This video really helped me.
Thanks! Saved me a lot of time!
I;m into device settings and there is not a section for wifi there at all. So annoying when following these youtube instructionals that the end result puts me right back into square one. Now I'm not saying you are at fault here, what I'm saying is that there must be different versions of the app which is a pain when trying to solve a provlem. Grrrrrrr!!!!!!!
For some reason, I don't have a "wireless" option in between Audio & Connected Devices!
HELP!
Your video works to reestablish connections between my Echo Plus, Echo Dot and Echo Show and the new network but how do I reestablish connections between those devices and the switches and plugs that they control? All my switches and plugs are unresponsive but my Alexa devices are connected to the new network.
Thanks, saved me a bunch of time. Quick and to the point.
Very helpful. Thanks! ❤
Thank You !!! :)
Thank you so much. You made it quick and simple
Great video but you do talk a little too fast. You solved my problem though once I watched the video two or three times to follow the steps. Thank you, clear and concise.
Thank you for your video, I currrently haave a original. I changed nursing homes and the Wi-Fi network ddoes not have a password and I do not have a cell phone but I caan use a computer. My question is can I cheat in some wway to get her on my Wi-Fi? I do have a new echo studio and subwoofer coming within a week and cannot wait.
Thank you!!! You are a life saver!!!! Easy to follow!!
Great, one of hundreds of videos of something I already know how to do but still doesn't answer my question. What I want to do is I want to make my echo forget a network so it stops trying to hook up to that Network altogether because I have a couple of different networks here where I'm at and it's always trying to hook up to the one I don't want it to hook up to.
For Gen 1 echo dot, you must have Bluetooth turned on for setup. (You can always revoke Bluetooth permission when you're done.)
Is this the case for moving home I just moved and had over 30 lightbulbs smart switches echo dots flexs and shows do I need to change WiFi on all individually or can I swap WiFi on all at once thanks in advance
Can you change all of the devices at once? Doing one at a time will take forever for us. Not happy with Google at the moment for deleting my main connection causing me to have to reset way way too many smart devices. A batch wifi update via Alexa would be nice.
Thanks!!
My Alexa app does not look like your android screen does, it wants to connect to wifi, it's a 3rd gen. and it used to work, now I've been searching and doing everything I can watch or do to get it to work and connect again and no luck, maybe advice?
Just tried changing mine today. No luck. The 'Wireless' section from the settings doesn't exist anymore.
Yes I have the same problem
So I have to do it for each individual echo device?
My device tab is full of boxes but there all blank they won’t load up so I can’t change my Wi-Fi.
Update I got it working I just had to update the app and change the Wi-Fi.
i bought i used echo plus 3rd gen. it just spins a blue led ring. is there anything i can do to get it to setup.
We changed Wi-Fi since I attached a light. I can’t get Wi-Fi connected to lamp it says it’s off but I have light on and says disconnected. I have echo dot 4. Also when I clicked on lamp one it did not give option to change Wi-Fi. I did get Wi-Fi changed on the echo though
Thx for this video. Unfortunately, it didn't totally address my issue. Wondering if you have advice on how to keep my alexa units from toggling the network. It seems like if my internet drops and comes back online, some of the units will connect to network 'A' while others connect, or stay connected, to network 'B'. This presents a problem when I want to play music on a group as the devices in that group are connected to two different networks. I usually go through the process you outlined in your video to get all devices back on the correct network, which works for a bit, but then after a while, the same thing happens again. It's a major pain having to fix / change the network on some of the units all the time. Any advice, please and thanks!
Do you run a mesh system or how is your network setup?
I am so sad that I can’t get to see my friends in person anymore because of the pandemic and the pandemic but I will be y and I have to go to work tomorrow so I can get to see them and then I have 😢
Okay I've got the circling orange light but I didn't have the Alexa app so I downloaded it but it's asking me for with the app I'm not even sure if it's right up my Amazon password which I don't even know what that is 7 is my accountant so long so I don't know if I have the right app I just put it Google Play Alexa app Echo app I have the right out before I set up a password
Accidentally reset my modem to factory settings and all Alexa devices wouldn’t connect to new wifi name and password. Tried everything. Finally figured out the connection was paused in the Xfinity app. Had to unpause and then was able to connect through Alexa app. Unpaused through xfinity app by going to Wifi > Devices not connected > select Amazon Echo > unpause. Hope that helps someone, took me hours to figure out.
Can you use the 5ghz network?
Hi mine won't can't from the old one please help me
got it
My echo won’t connect to the Internet because it’s been having trouble a lot because I need to restart the Alexa app
My app doesn’t show the WiFi option 😩 and I can’t slide down on the Home Screen of my show 5 to access the WiFi option
I’m stuck
i need help witch app
First generation echo cannot find device. Echo dot is not a problem and working fine but the first gen is not finding the device to connect. New router and change of password.
my Amazon Echo (not the Dot) will not connect after putting in a new router.. I used the Alexa App and entered my new password and WiFi.. But I get a square diagram that says "Engage"
Nothing happens when I click this..
Any Suggestions?
Thank you
Joe
Reset the Echo device and resetup.
@@HelpCloud TY. I had to set it up as if it were a new device..
If you have multiple devices does it propagate to all your devices?
@@ka8s1 just the one.. fixed now TY
Mines can't pick up my wifi. It searches but then says connection failed. Any suggestions?
My echo connects but not dr echo connect which is now connected to ooma.
It is showing there was an unexpected connection drop what to do ?
I have a first generation echo, I have a new router and can't connect to new wifi. The options to get it in set up mode is for the echo dot. Amazon told me to read the number underneath it, it hasn't got one. They hung up, no joy. I hate this day and age.
My lights don't work anymore is there a fix
No, it does not work on the echo dot. Mine lost connection a year ago, I spent days trying to reconnect. Now I've watched your video and tried it and the same thing, no connect.
So here is the issue, I have a TP link modem, my old alexa is connected to it and has no problems, this Echo dot was in my shop, but wants to connect to a dlink router, which is my neighbors.
When I click change networks, it of course searches for a wifi network, my TP link is about 3 feet away, the dlink is 200 feet, it will not let me type in in by hand, as it chooses to try to find the network, I've tried every suggestion on the web on how to reset this thing and nothing works
The problem I have is I go into my echo device, see my wifi in STATUS, but after pressing STATUS, WIRELESS does not show up in settings???????!!! help
What does show up?
@@HelpCloud There is every other expected grouping but WIRELESS. Other people I see have posted that as an issue on boards but I’ve seen no explanation as to why it shows up on some of my echo devices, but not others.
@@LarryKelly ...any answer?
@@zaneblane8160 I found I could use the pull down menu on the screen of my Echo Show to make the change without needing to use the Alexa app.
But will it restart my echo
This does NOT work with Echo Gen 1 and the current version of the Alexa app unfortunately!
It there anyway to change all devices globably all at once? Wow, I have a lot of devices. :(
How come my Alexa screen does not look like that
It's so hard to set up
I open the app. Looks nothing like that. 😢
I called Amazon Alexa about 4 times to connect with a rep but could not accomplish all their "Verifications" and they time you out and hang up. Maybe a 15 year old can do it, I cant. Finally, the button I pressed was labelled "FORGET" ---seemingly meaning they forget your password so you can enter another?? Nothing mentioned on it. Otherwise, Amazon tells you to call them. Good Luck on that. The "FORGET" button worked. Too bad they do not explain it.
Oh my God
My app keeps "searching for wifi"
Dosent help it wont connect to my network
App just skips that screen and I'm about to throw the device out the window
Nope, doesn't work for 1st generation Echo on Android. Those options do not exist with the 1st generation & an Android.
Why are companies making it so hard to change Wi-Fi on there apps?
Can I change my echo password so my kids can't drop in? Without changing my amazon password?
I had to change my passwords to add bulbs..but I do not have the"wireless" option. Advice?
Restart the device and try again.
As usual from the start-- My Alexa app looks NOTHING like what he shows
It's freaking stupid that you can't setup static ip in the freaking echo dot
it did not worrk
Doesn’t work but thanks
Doesn't work. Keeps auto connecting to my roommates wifi.
Something isn't right with either your wifi or app.
@@HelpCloud The app. The Alexa app doesn't allow anyone to "search networks" to chose which one you want to use. It just prompts to press the set up mode on the echo device and continue on the app which keeps auto connecting to the same wifi.
I hard reset the Echo speaker. Then it finally allowed me to chose my WiFi 👻 Casper 😉.
💀
Nope nope nope. App has nothing like this!
You are talking way too fast. SLOW DOWN
Speak slower