Thanks so much for sharing this info, I've been spending an hour trying to get my echo to work. I didn't realize when I moved and changed internet accounts that I would need to totally refresh it.
Great info and thanks. We changed wi-fi modems and set up a repeater. Alexa would not operate my smart home devices at all. It would not recognize the server. I tried everything I could think of. You just saved me another headache on a different day!
Hi, im getting as far as device is being updated... the orange light stays on. No further instruction prompts. Alexa is not seeing the device to connect to App. Help!
Brilliant! Your reset method just worked perfectly on my Echo Dot 4th Gen. It had stopped responding to any voice commands. Not even to the “Hey Alexia” or just “Alexia” command. Thanks for sharing your knowledge with us in such a straightforward and how-to way! I’m a subscriber for life!
Omg! Thank you so much! A while ago I got an alexa for christmas but I got a new phone and forgot my email password! For the first time in years, I actually got to fix the problom thanks to you!
This video was super helpful for me I literally watched and walk through with you the whole process and like you said someone gifted it to me for my birthday and I didn’t know what to do, thank you again and have a blessed one!
@@OneHourSmartHome I just got a new router and my Echo will not connect.. I used the App and entered my new password and I get "Engage' with a square picture diagram on the App.. WHAT do I do now? Thanks Joe
Great tips!! This was a great video. But I have another problem. My older sister and I both have Alexas and mine is connected to hers somehow. Like when I play music it stops and calls me up all the time to say, “it’s playing on mine.” We tried fixing this issues before, but nothing we thought about worked! Do you think resetting it would work?
like the features, setup was difficult for some of my devices (August Door lock, th-cam.com/users/postUgkxhB5YOMNj04GuoAosExygP4cH-dKeb4aB Bose speaker)... but all switches and outlets (5), thermostat, tankless water heater. Unfortunately all I can do is turn on/off Bose. It doesn't support volume or changing channels, but I believe that is due to the particular speaker I have.... Worth getting if you already have other devices to use it with... I don't sit around and ask Alexa questions much so that doesn't really matter to me....
After I performed this action, my echo has been unregistered and the people at Amazon has been unable to fix this. I now have a purple ring and cannot connect ti internet. How do I fix this ?
I liked the video. I was searching for if I have one dot in one room and a separate dot in a second room can I mute one of those dots and try to go to the other dot and drop into the dot with the opposite dot?
I actually didn't want to reset it. I just wanted to connect it to the new internet because we changed companies. I guess I didn't have much of a choice because it just would not connect. This worked. Thank you.
I have second gen mines not responding to anything if I hold the power button it go’s to a plan blue ring bug if I don’t it has the greenish small ring god around then shuts of then dose it again it dosent response to the reset and I tried the paper clip thing but it still didn’t do anything I don’t know if I did that wrong or not help would be appreciated or is she just broken? Like forever
Thank you very much for this amazing vedio I have searched for reset of echo dot but the vedios the youtube sugessted has not yet worked but for this vedio also , I have thought that this thing won't work but after having a glance at comments also I have thought I doesn't work but after trying it I had instanty got suprised that Alexa has reseted . Thank you for such a helpful vedio that helps for every ❤️
Can you please help me set up audible clock. When I enabled it it worked only one time and than it won’t . I want my eco dot chime every hour. I don’t know if that is possible
But will this wipe out the wifi account choice that I no longer have? I had Xfinity and switched to Verizon but the Verizon account doesn't show up. It was not an issue on my other echo.
Will this help if I can't disable the mute microphone function? I tried using it for the first time since I've have Alexa. I pressed the button and now I can't unmute it.
Thanks for sharing. I switched to a different router and it was driving me crazy trying to get connected to it. I could see my old router in the settings but there was no option to choose a new one, really annoying. You would think Alexa/Amazon would prompt you that you might need to reset the device before you can connect to a to a different router system. Not sure if this is the case for everyone but this was going to one of their own systems, i.e. eero mesh network. I tried the first reset and it didn't work, maybe due to my app on my phone still active while attempting the reset. At any rate I deleted the app then went through the reset process again as shown in the video, took about 2 minutes to finally get it clean. Re-installed the app, old router was gone and it connected fine to the eero after that. Another 1 1/2 hrs. wasted due to poor documentation and/or available help. Thank goodness for folks like you and TH-cam as technical support now days is joke.
THANK YOU SO MUCH!! I accidentally uninstalled the Alexa app before and it logged me out of the account and it won’t let me play some music on my Alexa so and also I forgot my password to my account so thank you so much!
Yoo i have a alexa i was connected to another phone after 1 month the alexa app is uninstalled from that phone. So i need to reconnect it,...! So, how can do it
If you haven’t already figured it out, it’s very simple. All you do is say “Echo” and when it responds, say “Change your name to Alexa” and it should change it. Hope this helps.👍
THANK YOU! I was about 2 minutes away from a melt down!!
some people learn better by videos.
Me to lol
Same. I think I had a little meltdown - but this caught me just in time from slipping further into disgrace.
lmao same
Oml same
3 years in and this video still helps somebody like me. Thanks!
Samee
Thanks so much for sharing this info, I've been spending an hour trying to get my echo to work. I didn't realize when I moved and changed internet accounts that I would need to totally refresh it.
Kelly, happy to help. Glad it worked out for you!
Great info and thanks. We changed wi-fi modems and set up a repeater. Alexa would not operate my smart home devices at all. It would not recognize the server. I tried everything I could think of. You just saved me another headache on a different day!
Same
SAMEEE
Same thing happened to me ! Thank you!
The BEST site for sorting out completely inactive Alexa's!! Thank you sooo much - It's all up and running perfectly now, great!
It works! I tried everything but this is the only thing that works. Thank you!
Great to hear!
Me too Anna!
This is proof you can find anything on the Internet. Thank you 🙏🏽
I’ve been trying for weeks to get my echo set up. This was the only video that was successful. Thank you.🎉
Glad to help! 🎉 awesome you were able to get it set up!
Hi, im getting as far as device is being updated... the orange light stays on. No further instruction prompts. Alexa is not seeing the device to connect to App. Help!
Brilliant! Your reset method just worked perfectly on my Echo Dot 4th Gen. It had stopped responding to any voice commands. Not even to the “Hey Alexia” or just “Alexia” command. Thanks for sharing your knowledge with us in such a straightforward and how-to way! I’m a subscriber for life!
Alexia isn’t the wake word.
Alexia isn’t the wake word.
Ik
Alexa is the wake word
probably because you were calling it alexia you weapon
Omg! Thank you so much! A while ago I got an alexa for christmas but I got a new phone and forgot my email password! For the first time in years, I actually got to fix the problom thanks to you!
My echo dot stopped working and I tried this and it started working! Thanks very much!
Glad we could help.
Let's Go Kraftin' mine didn’t :(
@@OneHourSmartHome
But my Alexa has went in hand wash
This video was super helpful for me I literally watched and walk through with you the whole process and like you said someone gifted it to me for my birthday and I didn’t know what to do, thank you again and have a blessed one!
Glad to help and happy birthday!
It worked thank you very much!
@@OneHourSmartHome I just got a new router and my Echo will not connect.. I used the App and entered my new password and I get "Engage' with a square picture diagram on the App.. WHAT do I do now?
Thanks
Joe
I bought a used Echo Dot from my niece, she's out of town and out of touch. Is it possible I can do this as well?
thank you so much for this i wish i could give u a hug rn lol
Great tips!! This was a great video. But I have another problem. My older sister and I both have Alexas and mine is connected to hers somehow. Like when I play music it stops and calls me up all the time to say, “it’s playing on mine.” We tried fixing this issues before, but nothing we thought about worked!
Do you think resetting it would work?
She was ready to get thrown out the window 🙈 THANK YOU ❤
like the features, setup was difficult for some of my devices (August Door lock, th-cam.com/users/postUgkxhB5YOMNj04GuoAosExygP4cH-dKeb4aB Bose speaker)... but all switches and outlets (5), thermostat, tankless water heater. Unfortunately all I can do is turn on/off Bose. It doesn't support volume or changing channels, but I believe that is due to the particular speaker I have.... Worth getting if you already have other devices to use it with... I don't sit around and ask Alexa questions much so that doesn't really matter to me....
After I performed this action, my echo has been unregistered and the people at Amazon has been unable to fix this. I now have a purple ring and cannot connect ti internet. How do I fix this ?
Same
4 years and this still helps
3 years later, u the goat, goat sauced
In addition to the reset, do you first have to de-register that particular Echo Dot device from Amazon?
Nope, when you reset it can be set up on a new account without needing to deregister.
@@OneHourSmartHome Thanks -very good video!
Idk what I’d do without you tysmmm!!
Just chucked mine across the room, if it still works will try this, thank you!
Thank you, you’ve made my life easier with this video. You are my HERO
I liked the video. I was searching for if I have one dot in one room and a separate dot in a second room can I mute one of those dots and try to go to the other dot and drop into the dot with the opposite dot?
GREAT INFORMATION, SHORT AND TO THE POINT. i LIKE THAT THE COMMENTATOR USED LAYMAN'S TERMS.
Much appreciated
Bless You~! Totally different from Google's garbage. Thank you!
Thank you for your help, you are smarter and faster than Alexa
Thank you so much for this video
Welcome! Thanks for watching and the comment!
I actually didn't want to reset it. I just wanted to connect it to the new internet because we changed companies. I guess I didn't have much of a choice because it just would not connect. This worked. Thank you.
Thank you. Someone gifted me a used one and I needed to know how to do this.
Hey my Alexa not playing music on my phone no more ,do u no how to fix?
Thank you sir you help me a lot after 5 years
I have second gen mines not responding to anything if I hold the power button it go’s to a plan blue ring bug if I don’t it has the greenish small ring god around then shuts of then dose it again it dosent response to the reset and I tried the paper clip thing but it still didn’t do anything I don’t know if I did that wrong or not help would be appreciated or is she just broken? Like forever
Figured out the problem, the cord I had wasn’t giving it enough power, so just switch cord hope this helps someone
M c what kind of cord should I try
My Echo Dot is stuck. "Updating your device. I'll let you know when it's ready." It's been hours now. Thanks to this video!!!!
omg .............so very grateful ... i tried everything .. amazing x
Was facing issue where it used to stop in between frequently. Thank you for solving
Thank you! I had to change my wifi, phone number, and cable box, and didnt know how to reconnect alexa to the new wifi.
Thank you very much for this amazing vedio I have searched for reset of echo dot but the vedios the youtube sugessted has not yet worked but for this vedio also , I have thought that this thing won't work but after having a glance at comments also I have thought I doesn't work but after trying it I had instanty got suprised that Alexa has reseted . Thank you for such a helpful vedio that helps for every ❤️
My gen 2 dot powers up to a solid blue ring. The action button does nothing. Unlike the gen 1 this hockey puck has no apparent external reset botton.
Same
Mine stays blue as well. Nothing works
Hi . Thanks for this, it really worked for me as i was trying from last one hour .
Dude thank you - Alexa wasnt connecting to wifi - had to reset - thanks again
THANK YOU SO MUCH YOU WERE THE ONLY ONE THAT WAS ABLE TO HELP ME
Can you please help me set up audible clock. When I enabled it it worked only one time and than it won’t . I want my eco dot chime every hour. I don’t know if that is possible
I was literally about to have a melt down! Thank you!!!
Crystal clear instructions, thanku sir
It's help me a lot to walk-through the cx of who has problem with their echo devices
Thank you .. I was just holding for 10-15 secs did not work until I saw this
Erasing the settings won't erase your favorite saved music right?
My Alexa got soaked with water . left her to dry out for couple of days including powered off on radiator. Did reset now she is back working . 😊
Thank you, this video was very helpful in fixing my Echo Dot.
My eco dot no lights show help me
You are a life saver
Thank you for making this
Thanks this is very helpful
Thank you it was easy to follow i had gone on other sites nightmare so glad i found you all done!
THANK YOU so much 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
But will this wipe out the wifi account choice that I no longer have? I had Xfinity and switched to Verizon but the Verizon account doesn't show up. It was not an issue on my other echo.
it works. 100% successful
Thanks for watching and subscribing!
Will this help if I can't disable the mute microphone function? I tried using it for the first time since I've have Alexa. I pressed the button and now I can't unmute it.
Thanks a lot for this video it did helped us 👍
Excellent! Thanks so much
Thanks for watching!
3:48 I Love Amazon Alexa Startup Sound😊😍😍
Thanks for sharing. I switched to a different router and it was driving me crazy trying to get connected to it. I could see my old router in the settings but there was no option to choose a new one, really annoying. You would think Alexa/Amazon would prompt you that you might need to reset the device before you can connect to a to a different router system. Not sure if this is the case for everyone but this was going to one of their own systems, i.e. eero mesh network. I tried the first reset and it didn't work, maybe due to my app on my phone still active while attempting the reset. At any rate I deleted the app then went through the reset process again as shown in the video, took about 2 minutes to finally get it clean. Re-installed the app, old router was gone and it connected fine to the eero after that. Another 1 1/2 hrs. wasted due to poor documentation and/or available help. Thank goodness for folks like you and TH-cam as technical support now days is joke.
Thank you. This was very helpful 🙂
Thanks mate great video
Thank you so much I forgot me password and had to reset it. The first one worked so I didn’t have to try the others
Btw I liked the vid
OMG I needed this thanks
Thanks man appreciate the tutorial
Thanks sir is works. Your support very helpfull
Thank you, man!
Thank you so much I was gonna cry but you helped ty so much😄
Thankyou very much for this - I was tearing my hair out - but now my Alexa works again
THANK YOU SO MUCH!! I accidentally uninstalled the Alexa app before and it logged me out of the account and it won’t let me play some music on my Alexa so and also I forgot my password to my account so thank you so much!
Thankyou you so much ❤❤❤
OMG 30 now later!! Thanks to you 😁
Yoo i have a alexa i was connected to another phone after 1 month the alexa app is uninstalled from that phone. So i need to reconnect it,...! So, how can do it
Thanks! It wokr on my Echo Flex!
🥰
THANKYOU THIS WAS SO HELPFU
Hello, mine is still blue. What can I do? Thank you
Unplug the device for 10 seconds then plug it back in.
did it work?
TYSM You have the best Alexa video vegance the searches
Thanks for watching and the comment!
I need help with something I have the same one as you and it only responds to Echo I want it to respond by Alexa can you help me
If you haven’t already figured it out, it’s very simple. All you do is say “Echo” and when it responds, say “Change your name to Alexa” and it should change it. Hope this helps.👍
thank you so much man u got a sub
What about Amazon Alexa? Does it do the same thing?
Yes, this will work for most newer Amazon Echo devices that don't have a screen.
Will I lose the routines / skills when I do this?
yep
It really works! Thank you. 😊
Thank you! 😊 subbed.
Thank you so much! You saved the day! 😄😅👋👏👏👏👏👏
wow! my alexa was a gift from my dad but he lost the account when he switched phones thank you!
Very helpful keep up the good work 👌
Thank you so much
Great. Thank you. All sorted!!!
Glad it helped!
thank you so much !!!!!!
Thanks man, you the goat!
Thank you. It was very well explained.
Thank you, Alexa can be difficult at times.
Nice thanks bro❤
Everytime I play music and my phone is connected to it but doesn’t play or I just don’t hear it. Would this help
Literally have the same problem
Great video
OMG YOUR THE BEST
thanks so much my guy!
I'm a new sub...ty
Thank you!