When I get to the reset password pop up, it says “select volume to recover” yet there is nothing under it. There is no account to select. How do I reset if it isnt pulling it up for me?
The issue ended up being a bug where no password being set would break and prompt you for a password that doesn't exist. If your computer has an Apple ID setup, look up the instructions on how to reset the password through the recovery environment.@@lucasf6873
Ughh! None of these worked. There is no question mark on mine. After 3 failed attempts, I was locked out of trying for 1 minute. After another attempt, I was locked out for 5 minutes. After another attempt, I was locked out for 15 minutes. I have no option to restart. Only an option to cancel. I guess I'm a 1%er,
Same problem here , the Mac refuses to allow me to change my password, and there is no ? And if I put the wrong password in 3 or more times there is no pop up to allow me to change the password
Daniel, thank you for the video, I am trying to help my father in law with his MacBook, he picked up a virus and could not get into the system. Geek squad was able to wipe and reset the system. I am having an issue with trying to get into programs such as email and Facebook. I have internet (Tried google and able to navigate so I am on line) as for getting onto his email or FB accounts I am getting the (Passwords are locked), his prior passwords are not working... Suggestions?
On boot-up click on command and R keys until the apple icon shows, then : Go to “Utilities” in the Apple menu. Select “Terminal.” Type “resetpassword” (a single word), and click “Return.” Select your user account. Reset your password and click “Save.”
My login screen shows enter password and the question mark. But when I click on question mark it only shows me my hint. No other wording to reset password. Any other suggestions would be greatly appreciated!!
Hi thanks for the feedback but it seems that it doesn’t work for me. I have a Mac Book Pro and as I am locked out and forgot my password and trying it do as to what your version to unlock, it doesn’t show on my screen to put the Apple ID and password reset . So it would be great if I can view another video where it will work best for me. I even tried putting my ‘Hint Pwd’ and it still tells me it’s incorrect after it says it’s the right one. This is really frustrating..
I got a second hand Mac and the Password I created with the Mac is t working and I am the third owner of the Mac so I don’t have access to the original buyer. Help cause I got it for designing. It’s. 2020 intel
No words can express my gratitude for your help and effort. Thank you very much, well done Gratemick, I can't express how much I appreciate your efforts. It's great to have someone as special as you. Finally my Mac has been reactivated
Hi, I have been using a Macbook Pro M1 laptop and now I don't remember admin apple id and password. I was using it with a guest user account. Therefore, I want to reset it completely so to use it with new apple id and password .Please suggest How I do reset it.
Thank you, however I tried every and I have my wifi on however it gives me an error that “ There was an error connecting to the Apple ID server… what do I need to do
I bought this imac second hand. I set it up but did not trx my data from my old mac. I have no question mark and no amount of failed attempts at password will lock me out or produce a pop up. :/ Resetting does not produce a question mark, nor powering off and on. Any ideas?
Same. No question mark. Just 'user' 'Enter Password' and the 3 options to Sleep, Restart or Shut Down along the bottom. Dosen't help you I know, but bro., if you find an answer.... I'll post here if I find anything useful as well
more options doesn't show on my macbook air after long press of power button. forgot password is the only option that shows which takes me to enter recovery key which i can not remember.
I have - on my Macbook Air - a user logon screen with my image (user) as well as a guest option. There is NO question mark (?) behind my password box. What should I do? Thank you
I rebooted and pressed Command R on the Macbook but it still went back to the same log in screen without seeing the reset password screen. Can someone help please?
MacBook Pro 16 inch 2023, don’t even think I ever made a password but it’s asking for one at the login screen. There’s no question mark no matter how many times I restart the computer. And no window pops up no matter how many times I enter the wrong password.
Please I use a MacBook Pro 15” 2010 or so No question mark No pop up after wrong password I’ve pressed and held the power button I’ve pressed Command + R Nothing is working My processor is AMD not Intel
Old guy here. I set up my new Macbook Pro hastily and only did the fingerprint.....no password. Now I'm locked out. No question mark, no three tries, just nothing. Sure hope you respond to this.
If anyone else is dealing with this predicament, as I and this guy was, when you restart your MacBook, hold the power button down to open up more options, from here you will be prompted through a restart with your Apple ID, also customer service walked me through this in about 2 minutes, just give them a call if you hit a snag.
@@thomasriggins6345 Thanks Thomas. I admit that all the Instagram "helpers" above just looked like fishing. I solved the problem by finding a young computer whiz and he fixed it. Have a great day-
I don’t have a shutdown , restart or setup option at the bottom like your computer. I don’t see a password hint. My apple phone password still works on my phone but not on the Mac mini.
How can i continue resetting when i cant enter my password as i have forgotten? I am trying to enter the password that i remember and when i press the reset password botton, it just shakes
small problem: i didnt turn on that reset password with apple id so now when i log in to try to reset the admin accounts password it says i need to type in the password to reset the password
Some how I forget the password now i cant intered on my macbook air . So I want to resert password but when I type on the terminal resetpassword then I foumd a pop up then there was written resert password faild , sir now what should i do I have a meeting and its very important for me please help me
Good instructions my friend. My Macbook starts up without needing a login password and I want to set one up for extra security so could you make a video of how to do this please? Thank you.
I'm confused, I don't have my password but to reset it this guy is entering his password to reset the password. I can't do that as I have lost my password.
My problem I can’t remember my Apple ID. I use a different one, not realizing this was a bad idea. So forgot my password and forgot what I used for my Apple ID. 😣😫
My problem was set up a password for my new Mac thinking “Oh, I’ll remember that.” Famous last words Thank God for TH-cam channels with various and diverse “geeks”who know how to convey their ‘know-how’ to we mere mortals.
Hi Danie, i have tried the reset several time and i reached to a point it say(( THe supplied icloud account was unable to unlock this volume!. Can you please help
None these option work for my new Mac book pro There is no ? No matter how nany times I put in a wrong password it does not give an option to change PW
When turning the computer on, hold the power button until the setting menu comes up. Open Settings. Menu Bar > Utilities > Terminal > "resetpassword"
Thank youu❤
you saved my life
Perfect, thank you!!!! 🎉
Much appreciated. A swift and solid solution. Thank you.
God bless you, man ❤❤❤❤
hi, thanks for vid.
u need to make that option (resetting mac passw via appleid)active in system settings before u would forget your passw
There’s no question mark on my wife’s MacBook Air 13”
on my also there is no question try 9 different wrong pass
same have you fixed it
@@AppleGuy7me to have you fixed it idk what to do about to smash my screen and give to
Thank you so much. I was setting up a new MAC and for some reason it wasn't recognizing the password. I was able to reset it thanks to this video.
When I get to the reset password pop up, it says “select volume to recover” yet there is nothing under it. There is no account to select. How do I reset if it isnt pulling it up for me?
The account is locked and nothing shows up like this or did show up like this
Is this sorted?
So what do you do if the popup never appears and the system accepts an infinite number of failed password attempts?
my problem too
The issue ended up being a bug where no password being set would break and prompt you for a password that doesn't exist. If your computer has an Apple ID setup, look up the instructions on how to reset the password through the recovery environment.@@lucasf6873
fixed it, boot it into recovery mode and go from there
@@lucasf6873 what do you choose on the Recovery Mode? I Reinstalled MacOS and I still can't reset the password
@@lucasf6873how did you do that?
Hi, my problem is that the question icon doesn’t appear and the three attempts method doesn’t work, what can I do ??
Hey, did you ever resolve this? The exact same thing is happened with mine and I can’t find a solution anywhere!
Me too
Hey, you need to restart your macbook first@@Bananabread345
Me as well. No?, no pop up after 3 failed attempts and holding the start button did not pull up a start menu 😢
Same here
@DanielAboutTech I followed all of your instructions but I still dont get the option to reset my password. Is there any other way of resetting it?
Same here
Same
What if I don't have the question or the things at the bottom? Cancels only at the bottom
Yeah what if you can’t see that question mark
I’ve been locked out for a week and following you instructions and can’t get anywhere but the orange screen
After logging in my email and password, I get an error, "There was an error connecting to the Apple ID server"
Did you find a solution?
I didn't either
You have to connect to the internet
Hi it need recovery key from my side. Where do I get that?
Ughh! None of these worked. There is no question mark on mine. After 3 failed attempts, I was locked out of trying for 1 minute. After another attempt, I was locked out for 5 minutes. After another attempt, I was locked out for 15 minutes. I have no option to restart. Only an option to cancel. I guess I'm a 1%er,
Hey! I got the same scenario huhu. Have you unloocked yours?
@@ednalynalbarico5737 not yet
Click again on the ?
Thanks man! Worked like a charm!
Same problem here , the Mac refuses to allow me to change my password, and there is no ? And if I put the wrong password in 3 or more times there is no pop up to allow me to change the password
Hello, what happens if you forget your password but you aren’t logging into your Apple ID on the Mac? Can you still reset your password
I had this for two years but I'm glad cyber01king7 fixed it on lg
This does not work and the video does not either
Daniel, thank you for the video, I am trying to help my father in law with his MacBook, he picked up a virus and could not get into the system. Geek squad was able to wipe and reset the system. I am having an issue with trying to get into programs such as email and Facebook. I have internet (Tried google and able to navigate so I am on line) as for getting onto his email or FB accounts I am getting the (Passwords are locked), his prior passwords are not working... Suggestions?
What if Mac is NOT connected to WiFi? I can't see any icon to connect before password change procedure.
On boot-up click on command and R keys until the apple icon shows, then :
Go to “Utilities” in the Apple menu.
Select “Terminal.”
Type “resetpassword” (a single word), and click “Return.”
Select your user account.
Reset your password and click “Save.”
I can’t get the password reset option to show up.
I just hate Mac
You need to type it after clicking the utilities option you then type resetpassword without spacing
e.g reset password❌️
resetpassword✅️
@@moluabright4675i have no option for utilities
I can’t get to utilities or anything else, but the home screen where it asked for your password
Me too😢😢
Bought a brand new MacBook air set it up and a few days of owning it my password stopped working no clue what do do I need it for school
My login screen shows enter password and the question mark. But when I click on question mark it only shows me my hint. No other wording to reset password. Any other suggestions would be greatly appreciated!!
I have same problem
same
Same problem it only says recovery key no matter what I did. If you found a way plz let me know
same here too! :(
Same problem!
Hi thanks for the feedback but it seems that it doesn’t work for me. I have a Mac Book Pro and as I am locked out and forgot my password and trying it do as to what your version to unlock, it doesn’t show on my screen to put the Apple ID and password reset . So it would be great if I can view another video where it will work best for me. I even tried putting my ‘Hint Pwd’ and it still tells me it’s incorrect after it says it’s the right one. This is really frustrating..
On instagram
I got a second hand Mac and the Password I created with the Mac is t working and I am the third owner of the Mac so I don’t have access to the original buyer. Help cause I got it for designing. It’s. 2020 intel
bro im so pissed off right now dealing with this bs
Will a notification be sent to email to confirm password has been changed????
No words can express my gratitude for your help and effort. Thank you very much, well done Gratemick, I can't express how much I appreciate your efforts. It's great to have someone as special as you. Finally my Mac has been reactivated
Now what if my MacBook won’t connect to wifi while in recovery?
Hi, I have been using a Macbook Pro M1 laptop and now I don't remember admin apple id and password. I was using it with a guest user account. Therefore, I want to reset it completely so to use it with new apple id and password .Please suggest How I do reset it.
So, I got to the reset password page and put the apple id in the box but if I have forgotten the password it's not going to let go to the next step.
Thank U I watch so many videos found yours U helped me by saying that the hint password will be able to remind U your password and it worked!!!
Will this work even without access to the relevant Apple ID password? Trying to access a family members max that’s since passed?
So my problem is my Mac book pro 13 won’t let me connect to anything but it’s connected to my Wi-Fi but won’t no further helpppppoppp
Did you manage to find a solution
Thank you, however I tried every and I have my wifi on however it gives me an error that “ There was an error connecting to the Apple ID server… what do I need to do
Same problem, please help
Any chance you guys figured this out. 😢
does this work for forgotten password to install new software?
Hi, thank u for the video.however, im stuck at Terms and conditions. Not able to click button “Agree”.please help
Scroll down
I have NEW 2023 MacBoopPro
Nothing on TH-cam is helping. I can’t retrieve any sort of help here.
I bought this imac second hand. I set it up but did not trx my data from my old mac. I have no question mark and no amount of failed attempts at password will lock me out or produce a pop up. :/
Resetting does not produce a question mark, nor powering off and on.
Any ideas?
Same. No question mark. Just 'user' 'Enter Password' and the 3 options to Sleep, Restart or Shut Down along the bottom. Dosen't help you I know, but bro., if you find an answer.... I'll post here if I find anything useful as well
Exactly the same thing that's happening to me smh apple
@@jonathanwillett2525try holding down the fingerID button + command + R ..hold it down until the mac has been fully reset.
Mine is opening to recovery key, which I don’t know. How can I use Apple ID?
There is no question mark next to password . I have a brand new 2023 MacBook Pro….
Tried everything the forgot password option isn't coming up. Also don't know my apple id! Haven't used the mac in probably 2 years
more options doesn't show on my macbook air after long press of power button. forgot password is the only option that shows which takes me to enter recovery key which i can not remember.
I have - on my Macbook Air - a user logon screen with my image (user) as well as a guest option. There is NO question mark (?) behind my password box. What should I do? Thank you
I'm having the same issue
My Mac did not show the pop up or question mark even after restarting?
I rebooted and pressed Command R on the Macbook but it still went back to the same log in screen without seeing the reset password screen. Can someone help please?
I have the same problem is there anyone can help me?
This didnt work for me!!
How can i solve it 😢
MacBook Pro 16 inch 2023, don’t even think I ever made a password but it’s asking for one at the login screen. There’s no question mark no matter how many times I restart the computer. And no window pops up no matter how many times I enter the wrong password.
Same problem were you able to sort it out so that you can let me know
hi! i need help coz there is no pop up on my mac
Please I use a MacBook Pro 15” 2010 or so
No question mark
No pop up after wrong password
I’ve pressed and held the power button
I’ve pressed Command + R
Nothing is working
My processor is AMD not Intel
this doesn't work at all on my MacBook air.
Old guy here. I set up my new Macbook Pro hastily and only did the fingerprint.....no password. Now I'm locked out. No question mark, no three tries, just nothing. Sure hope you respond to this.
If anyone else is dealing with this predicament, as I and this guy was, when you restart your MacBook, hold the power button down to open up more options, from here you will be prompted through a restart with your Apple ID, also customer service walked me through this in about 2 minutes, just give them a call if you hit a snag.
@@thomasriggins6345 Thanks Thomas. I admit that all the Instagram "helpers" above just looked like fishing. I solved the problem by finding a young computer whiz and he fixed it. Have a great day-
I don’t have a shutdown , restart or setup option at the bottom like your computer. I don’t see a password hint. My apple phone password still works on my phone but not on the Mac mini.
What do I do if this question mark doesn’t appear no matter what?😭
Same condition did you solve it
Help me
Did it work?
What if I’ve tried all three times to reset my password and it just never gives me another screen, and I followed this to the letter
What if I’ve tried all three times to reset my password and it just never gives me another screen, and I followed this to the letter
I bet you I’m not the only one that can’t get to the? Screen no matter what.
Hi I have macbook air M2 and the ? in not showing next to password field?
Does anyone know how to reset/bypass a password protected dmg file on a OS Ventura? ... can't find it anywhere..HELP PLSSS
I can’t it say can’t connect to Apple ID server
How can i continue resetting when i cant enter my password as i have forgotten? I am trying to enter the password that i remember and when i press the reset password botton, it just shakes
what should i do if i never logged into my apple id on my laptop?
please help!! this is for a university laptop so i really need to get back into it
i dont have the reset button down the hint, what do i do
does it work with a mac who was used by a user who had another apple id? or should it be the ssme apple id that was usedon the mac ?
small problem: i didnt turn on that reset password with apple id so now when i log in to try to reset the admin accounts password it says i need to type in the password to reset the password
Some how I forget the password now i cant intered on my macbook air . So I want to resert password but when I type on the terminal resetpassword then I foumd a pop up then there was written resert password faild , sir now what should i do I have a meeting and its very important for me please help me
It does not work at all. The pop up does not come up after 3 pw tries on 2023 mac air m1.
1:50 is when the video starts.
Answer some of these comments
Good instructions my friend.
My Macbook starts up without needing a login password and I want to set one up for extra security so could you make a video of how to do this please? Thank you.
I can see the hint but I can't see the reset on underneath it
no it just says name and password and i put my name and password and it wont let me in
Awesome video! Thanks for sharing!! ☝🏻🤘🏼🤘🏼🤘🏼
What if you're locked out and there's no question mark?
How do you do it with the 2024 m2?
Thank you so much. You’re saved my life..
None of these work out for me for some reason. I didn't the command + R.
I didn’t show the question mark 😢
I'm confused, I don't have my password but to reset it this guy is entering his password to reset the password. I can't do that as I have lost my password.
I have unlimited password attempts and no options to restart and I don't have the question mark icon. There's literally nothing I can do
Literally. It’s sooooo frustrating 😢
Literally. It’s soooo frustrating 😢
Hold down the of button for like 10 seconds
worked for me - thanks for this!
What if the 123 method doesn’t work??
This video saved my school macbook 🙏🙏
My problem I can’t remember my Apple ID. I use a different one, not realizing this was a bad idea. So forgot my password and forgot what I used for my Apple ID. 😣😫
My problem was set up a password for my new Mac thinking “Oh, I’ll remember that.”
Famous last words
Thank God for TH-cam channels with various and diverse “geeks”who know how to convey their ‘know-how’ to we mere mortals.
I have the same problem. how did you solve it? I havent connected to my Apple ID to my new Mac. so this video is not helping :(
I don't have internet connection because the wifi is switched off and there's no way to turn it on from the log in screen !!!!!!
I dont get that option after failing my pasword 3 times😅
How can I connect to internet if MacBook Pro is locked?
If you already know your password what would be the purpose of this video?
I am putting in my password. But it still Dosent accept it. Either I have Alzheimer’s or it doesn’t Dosent accept my password
from when you turn it on from off? Doesn't work
Mine worked with holding Command+R.
No question mark
How can I connect to wifi if I do not have the password?
I never get the question mark…. It doesn’t work for me
I typed 3 times and still no reset pop up. Restated and again no pop up. I can type many times and no pop up
What if I forgot my apple ID
Thank you so much it really works🙏🙏🙏
So I have the question mark but it doesn't give me anything more than a hint and it seems there is no limit to my attempts 🤷♂️
Same issue here
I don't know my apple ID
Hi Danie, i have tried the reset several time and i reached to a point it say(( THe supplied icloud account was unable to unlock this volume!. Can you please help
I have same problem how did you solved it ?
Hurry up already lol❤Thank so much
None these option work for my new Mac book pro
There is no ? No matter how nany times I put in a wrong password it does not give an option to change PW
My Mac doesn’t connect to internet no matter what, what can i do?
What if there’s no internet connection?????