Logitech G603 scroll wheel malfunction fix (FREE)Works on G703, G305, G103, GPro, G403, G203, & more
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- เผยแพร่เมื่อ 15 มี.ค. 2019
- Here's how to fix the Logitech G603 scroll wheel that keeps malfunctioning and scrolling up when i'm scrolling down or scrolling down when i'm scrolling up.
The best part about this is that its totally free and easy to do, no soldering or changing components required.
For those who updated their firmware on the mouse and still has this issue, this fix will solve your problems.
Works on G703, G305, G103, GPro, G403, G203, & more
Subscribe and support the channel and feel free to leave a comment and Like this video if it worked for you! - วิทยาศาสตร์และเทคโนโลยี
AHHH, you fast forwarded through the most important part!
works but it's was better without the music and an explanation instead
Agree, music was annoying
@@victorserrano7939 Very annoying.
Some tips I found useful:
1. Use paper tape instead of paper, its much easier. Only one turn is enough (a bit over one turn, so there is no plastic visible).
2. Use a piece a little bit wider than the wheel plastic axis stick. This way, you can roll it with your fingers, creating a funnel/smaller tip at the end to enter the hole easily.
3. Before everything, clean any excess grease on top of the wheel plastic stick for the tape to stick properly and resist friction while entering the hole.
Thanks for the video, worked perfectly for me.
PS: Do not try glue, it does not seem to work, possibly because of the excess grease on top of the surfaces.
Works like a charm, thank you very much. To those who are wondering what this fix does: the problem is the lack of friction between the wheel axle and the axle base, causing slippage. The small piece of paper fixes this by tightening the connection, as mentioned below in the comments.
where exactly does the paper go? i can barely see it in the video
Oh my god you are right. Logitech high quality my ass.
@@Zeioth absolutely a design fault. I came here with the same issue
That is so friggin helpful! I called to and complained about this issue to logitech under warranty so they sent me a new mouse and told me to throw away the old one. I kept the old one around as a backup... now after watching this video I have 2 that work perfectly. Thanks for this quick and easy fix!
A-Team never occurred to me to send in for warranty, it’s still covered, i’m doing it.
Update, they approved my warranty claim and I will be getting a new mouse free of charge. Fortunately I did this now, the warranty expires in 2 weeks lol
Got my new mouse. Now I have two, that’s awesome. I have been wanting one for my laptop, that track pad drives me nuts. I’ll probably fix my old one too. My new one feels the same, it’s just a matter of time. Why not fix this? Literally almost every mouse sold will result in a warranty claim eventually.
@@chincemagnet Logitech stated that the is was a problem, caused by the manufacture of the turn sensor, which is not Logitech. They changed their manufacture since then, it is just these mouses from this time period.
@@sebastianfruhwirth7231 I’ve actually been paranoid my scroll wheel isn’t gonna last, I try not to use it as much as I can. You think the replacement I got has a good wheel that will last?
@@chincemagnet depends when u got it i guess, the newer produced models don't have the issue anymore. Also you can install the firmware update from Logitech, which fixed my scroll wheel bug lets say for 98%.
surprisingly it works ! i also updated the firmware but it did not fix the issue, but placing a piece of paper worked !
Huge thank you man this solved my problem. My scroll just wouldnt work at all due to lack of friction. Saved me from buying a new mouse ya legend
+1, fix worked perfectly. Used a little bit of receipt paper, wrapped it around the axle that was going in, seems to have fixed it perfectly. Obnoxious music, but easily muted. Thanks for the video!
For those that didnt read the description of the video: This is a fix AFTER the issue persists even after a firmware update. I updated and still had the problem, then watched this, put a piece of paper and everything is perfect :)
how do u update it?
In most cases this is needed after the mouse wheel system breaks after a hit or fall to the floor, not a firmware related topic.
@@Juan-xn2nt bullshit, mine never fell down on anything and developed the same problem. This is a product fault.
Thanks for this! My mouse was out of warranty and this did the trick. I used a paper towel so it would compress into the hole a little better. It still stutters once in a while, but it's completely usable now compared to before. :)
It is incredible how a mouse with less than a year come up with this problem.
Thank you so much truly! This works perfectly fine. Also thanks for all the comments making clear some things about this video as well!
I used teflon tape instead of paper, I tried to wind the tape around the small shaft that goes inside the thingy, you gotta try various times for best results , for me a couple of windings were enough,you gotta make the shaft just little bit thicker in order to prevent the problem to continue , the wheel now works like 99% of the time
thanks! had to do this to mine which i use a small piece of paper and so far working great again! little more friction but not in a bad way and so far no scrolling issues:)
thanks for the help. was able to fix my logitech g703 scroll wheel with this video
Nice, works perferctly not only with the scroll direction. The basic scroll behavier seems to get lot more accurate.
Thank you, it's working now again.
I add maybe too mach paper, because it's little bit harder to roll than before, but it's also more satisfying now.
Excellent. Took me 20mins. And scroll wheel works fine now.
Thank you so much for this. It worked like a charm
U never knew a scroll wheel was so important huh lol
Worked for me! Thanks for sharing!
THANKS so much for this vid. This is exactly what I needed to do.
I really thank you for your video, I could fix my G603 with this trick! Was almost about to throw it away, because this bug was so annoying ... glad I found your video. Scroll wheel is a good amount stiffer now, and not a single malfunction since I added the paper!
I frecking love you man. Now my wheel is tight asf without misreads
I was absolutely sure this wouldn't work, as the stem seemed to fit pretty tightly. I tried the fix it and tested it without screwing any bolts as I was sure I would be removing it. And, you guessed it, the damn thing WORKED!!
I was extremely skeptical because it didn't look like the wheel axle was loose from the rotary encoder at all, but the scrolling issue on my G603 was so bad it just made the wheel completely unusable. So I did what you showed in the video. I jammed a piece of paper between the axle and the rotary encoder. I used release liner instead of napkin but to the same effect. Amazingly, it worked. Was there a coupling issue between the axle and the rotary encoder? Or was the problem caused by something with the rotary encoder itself and jamming paper in there somehow pushed it enough to fix it?
The problem is the grease that Logitech used on the encoder causes the shaft to slip. You should also clean the encoder with alcohol. That part wasn't in the video.
Thanks bro, it worked! I used some Thread seal tape and it worked wonders
Seems to work with my g403, thank you!
follow exactly on dismantle and inserted a small paper... wow! legit fix!
How is this even possible Logitech want to fix this with a firmware update?
It is a hardware failure. They should replace all mouses with this issiue. Period.
Thnx for posting this video. I did the fix in 15 min ;)
Saved me some money.
glad that it helped.
Not a full fix but significant improvement compared to previous status. thanks!
thanks for the fix video you have , im never buying from logitech tho since they never helped with an expensive designed mouse issue just to have us fix it ourselfs
thanks for the video, my flat connector was broken, with your video i recognize the problema and seaching for a solution, tks
Now, this is a short term fix for a deeper problem. The thing is, that the lube that is used for making the wheel run smooth gets inside of the encoder part (which is the part that is soldered to the pcb) and makes the contact go on high resistance (three contacts inside the encoder). Long term you have to either open the encoder, clean the base and the contacts with alcohol, bend the contacts a bit to bring the tension back up and put it bad together (soldering required) or straight up buy a new encoder and replace it. I fixed so many mice like this, had no problem with either of them to this day.
Cool video still, will help a lot of people get it up and running again until they can claim warranty to Logitech. Maybe next time show your fix with a little explanation in real time so people can see what you did there.
You're definitely correctly. But this is just a cost free fix for those who are afraid to do soldering or don't want to spend money.
I actually fixed a severe case of this by cleaning my g603 encoder with alcohol
@@GSekong Now that is the optimal solution (pun intended) for this oversight in QC. I wonder if you did get it out without soldering? I didn't, but fixed six mice like that until today.
Thank you. I was ready to throw the mouse and found this easy DIY repair. I saved the money of a new mouse.
Now u can add more RAM
I just did this. For anyone looking to do this and wanting some tips:
If your mouse is in warranty, just ask for a new one. It was a super easy process for me, they just sent me a new one. Also try updating the firmware. If all else fails, follow these steps
1. Open the case slowly and be sure not to break any of the cables.
2. Putting a piece of paper is quite difficult. I put a small piece of masking tape on the tip and it was much easier
3. The hairdryer is necessary if you don't want to buy a new set of mouse skates. Make sure it takes no effort before pulling off the skates
Best of luck! This trick worked great for my g603, and I'm infinitely thankful to Dennis for saving my money.
I'm glad you appreciate my effort. The truth is i didnt even knew so much people had the same issue. At Least it saved me from purchasing a new mouse since mines was no longer under warranty.
@@dennisleegy Yep, same. Thanks so much, and it's great you decided to post this on TH-cam and saved so many people's money! You did a great job showing the process as well. Thanks again!
It worked
Thanks man saved my mouse.
Hey bud I’m having this issue with a G603 and G703. The only thing I couldn’t tell from the video is how the paper inserted. Do you roll it to insert like a cylinder or just slide it in and then the wheel presses up against it? Is it folder or make it thicker?
you just need to insert enough that when you insert the wheel its firm and stiff but not too stiff.. and also i would advise that you wash the whole encoder in in alcohol or electronic spray as to remove the lubricant that comes on it from the factory
Thanks a lot. Saved me a chunk of money
It worked, thank you!
Fixed my G603. Thank you!
Was skeptical at first but worked like a charm, though had a bit of trouble getting the paper to squeeze on the axle and getting those strips back where they should be.
It's worth the effort
wow thanks so much for this. i had a g403 that got this then i got a g703 and the same thing happened. im gonna attempt this fix on them both, ive been using my old wired mouse because of how annoying it is to not have a scroll wheel so if it works im gonna be super happy becauser i definitely prefer using the wireless ones
I don’t know why… but it really worked 😍🙏 thank you so much!
Worked like a charm. Had to redo it 5-6 times to get it right. You want a 1/4" square single ply of a bounty wrap it around stem of wheel and put it back into place. Don't forget to push it all the way back in the whole the wheel. Stuffing too much makes the wheel stiff.
Wow u explained absolutely nothing
Some are intelligent enough to understand without him explaining anything.
Allow me, the sensor that reads the rotational position of the scroll wheel is keyed to the wheel itself with plastic parts. As a result, over time, this wears and the play between the two parts increases. When the play becomes too much the sensor is able to bound back and forth. This causes the sensor to misread the direction of travel. Taking a sliver of paper and sliding it into the junction and rejoining the two parts results in the play being reduced preventing the bouncing.
if you need someone to tell you "im undoing a screw" while unscrewing right infront of you... you are beyond help
@@david.bowerman hmm if you have a brand new mouse does applying a little bit of grease (that white one most commonly found on plastic moving elements where constantly friction betwen them is present) will prevent this from happening ? :)
@@Benyhl2 a small amount of lubicant might help to prevent it but I think it is more deformation as a result of the load area on the hexagonal shaft being so small. Over time the repetitive motion deforms the corners and it becomes sloppy.
che amigo, a mi se me rompió la rueda (concretamente el palito izquierdo que sirve para el scroll) y lo he pegado con "la gotita" (pegamento instantáneo) pero siempre se volvía a romper, hasta que le pegué un separador, una rosca y un tornillo, ambos de un kit de carcasa para arduino, después de enderezarlo varias veces quedó bien, pero mi pregunta es, no hay alguna forma de conseguir un modelo 3D de la rueda? quiero ver si puedo mandar a pedir que me hagan en metal, concretamente titanio, la rueda entera, porque es lo que siempre se me rompe, y estoy harto, por culpa de la rueda de scroll, he desarmado varias veces el g603, y debido a esto se me han roto cosas como el flex, y he aprovechado para quitarle peso, pero me gustaria en algun momento comprarme uno nuevo y cambiarle la rueda desde el dia 1 así me evito problemas y me anda de 10 para siempre
dzięki wielkie za filmik, naprawiłem myszkę bez problemu.
thank you very much for the video, I fixed the mouse without a problem
I watched many videos They were just blowing in air so i thought it was because of dust and i cleaned it , finally i know whats causing this problem
Thanks man, I was about to toss my g603 into the trash but your method worked great!
Luckily you didn't
This fixed the issue on my G603. I have recently had issues with a few Logitech mice, I think their quality is getting worse with time.
What's the screwdriver size for those phillips screw that you're using?
I do not know. They usually comes with phone repair kits
not sure of what you did but i think you tighten the axle that connects the mouse wheel to the board?
I placed a small piece of paper between the axle and the hole that it goes in to tighten it
@@dennisleegy thanks!
@@dennisleegy BIG THANKS BRO! mine's fixed now!
My G603 has very bad scroll wheel issue, I update firmware but that didn't work at all, I try your way, although the issue still happens sometime, but it gets a lot better, thank you for demonstration.
In your case I would advise you to use some rubbing alcohol or electrical cleaner and clean the scroll wheel module
@@dennisleegy I saw someone says put a little WD40 on the wheel senser will fix the issue, but I'm not sure how that would work, and a little afraid to damage it
@@user-fw8sd6mf9s u need to use one rated for electronic components. I normally use rubbing alcohol or crc electrical spray. Sometimes even mentholated spirit
@@dennisleegy Got it, I probably will give it a try, thank you!
Thanks man! worked perfectly :D
Amazing thx you, did it with teflon tape
Thank you Dennis it work for me too ! U save my g603. (Pour les français qui n'ont pas tout compris, il suffit de prendre un petit bout papier, de le rouler très fin et de l’intercaler comme dans la vidéo et ça fonctionne ! La mise à jour du firmware n'avait pas suffit pour moi)
merci mon reuf
I am impressed, it really works, thanks (G403)
Thank you very much!
Holy crap thanks dude you saved my g703
My mouse wheel was scrolling freely, so this video was very useful to fix it. I just used some kind of glue instead of paper to secure the wheel though.
After detaching the wheel, I noticed that my axle actually broke, with the end piece lodged inside of the axel base. I gorilla glued the nub to the wheel and after letting it dry for an hour, it managed to slip inside the base and works well (for now). Excellent video for getting me to the finish line! Hopefully it doesn't break again otherwise I'm just buying a new mouse 🤣
i got sensitivity change on scrolling :) i scroll and it just goe green.red.purple etc on the LED :) any ideas
What I did:
- Disassemble the mouse.
- Clean all the dust from all the inside surfaces with a clean and soft brush.
- Clean the wheel housing with a cotton swab with isopropyl alcohol making sure no cotton residue stays there.
- Clean the little piece of plastic that goes inside the encoder (that grey thing that has the little hole that rotates).
- Finally insert a small piece of paper in the hole where that little piece of plastic goes and put the wheel inside again, the piece of paper makes pressure onto that little piece of plastic and it makes it rotate normally again.
Now my wheel is finally working fine again. I guess it may be little wear and tear or the dirt itself interfering with the rotation, I've had this mouse for 3 years now and just recently the wheel started going wild.
Thank you so much!
there is no way logitech stress tested this wheel design. some penny pinching production manager saved 2 cents somewhere and was very pleased with himself.
I totally agree
I agree, it's ridiculous for $190 mouse, I mean look at all the comments, and I'm here because of G703
Thank You !!!
Do you know what caused this issue in the first place?
opened mine, a newer version, and issue is not lack of grip like yours, the wheel encoder is different, it goes back because the gear roulette has teeth, and it sometimes pushes the wheel back when you stop or start moving it.
Thank you so much for this.
How do you glue the things (that cover the scrws) in the base back again?
The pad still had the glue on it. If the glue separated from yours u can get to pay on ebay
Many Thanks!
My axle broke and this fix allows me to use the remaining bit, it still works!
thanks man, i was considering replace the encorders in 2 g403 ( wired and wireless) but since im not in the USA is a bit harder to get the parts, so i tried this in the wired ona and then in the wireless. if the problem reapears i will clean the encoder whit alcohol, now is working and ensambled again.
TKS
I Agree the video could be way better with some instructions but hey, beggars can't be choosers.
It fixed my Mousewheel! I used a Piece of teflon tape (the one you use to prevent leaks when screwing water pipes together) because it was easier to get in.
Thanks alot Dude ;)
Another person grateful for your video here! Thanks!
Took a little while for me to get a perfect paper size. Was also a little worried that the paper could fall out from the other end, so I just dabbed the paper on a glue stick and instead of placing it directly in the hole, I jammed the bar back in the hole with the paper covering over the end of the bar.
thanks for the help that is legit fix!!
Wasn't the issue I had with my mouse (after dismantling it I found that hexagonal part of axel that rotates scroll actuator broke and that remaining part didn't rotate it anymore. Tried fixing the broken part but nah, to fragile. So I did what he did, shimmed a piece of paper between hexagonal part in the actuator and reminder of the hexagonal axel. Works fine.
Thanks for your help. 😎👏🏻
It Works! THank you bro!
No problem
Thanks I used plumbers tape instead. Works like a charm.
It works so far. ;)
Works!
thanks, it worked
I've had this mouse for years now and didn't think of it being a problem for everyone. How could they let this pass? Don't companies test their shit before rolling it out?
Another similar solution. Had the same issue in a almost new g603. Firmware updates didnt work. So I opened it in this same way, and had to open the sensor of the wheel, a little bit more difficult, have to do a lot of strength without breaking or throwing everything into the air. Inside the contactors had some oil, making a kind of short circuit. Clean it and asamble. Hopefully u fix it! I did..
And this is the main problem. I also cleaned it with alcohol and now it works great!
Thank you so much it works
Hello Dennis! I repair the scroll wheel, but some buttons now dont function. I know its because the cable that you put in 3:00 minutes. I put the cable and seams ok, but it is not working correctly. Do you have any idea what it might be?
which buttons don't work the side buttons?
@@dennisleegy now i think all! Sometimes the left and one of the sides work. Sometimes dont work nothing :(
@@Dr86Jones I believed you may have damaged your ribbon strip or it may not be inserted into the socket firmly. Recheck the ribbon and ensure its doesn't have any physical damage and check that it's inserted fully and secured firmly
@@dennisleegy I don't know if it's damaged. I don't get much of this. But it is not firm. if I pull it slightly it comes out easily.
@@Dr86Jones that means it's not connected firmly u need to push the cable into the socket maybe about 2mm until it can't go any further and then press in the little locking mechanism on the socket
what have you changed in the mouse ? I dont recognize anything
I didn't change anything. All I did was cut a very small piece of paper and put it between the mouse wheel shaft and put it back in the whole {I don't know what it's called but it's the small actuator thing that the mouse wheel turns} the reason for this is because after time the whole gets worn and it slips so the paper tightens the whole
Dennis Lee Oh Okay thanks man
Mine is new, though, and it's already having this problem. If Logitech won't give me a replacement, I'll have to try this solution. For now, the FW update has made the issue less frequent (and annoying) than before.
@@kyanoang3l0_old if Logitech don't replace it. Use this fix. It works
Already tried a very similar solution with an older Logitech mouse, but that one lasted for 2 years before it started having scrolling problems.
This helped my Logitech G PRO X Superlight as well.
Had the same issue. Just upgraded to firmware v8.6.28. Solved the problem.
This case is for those who did the update but couldn't solve the problem
Unfortunately after a few weeks the problem re-appeared. Will contact seller and ask for reimbursement.
Thanks bro, it works..
great job!
thanks, problem solved.
thankyou, works just fine now.
Works perfect ❤️👍!
Thanks!!!
Thanks a lot
It worked!
I also tried blowing into the wheel while rolling it. Surprisingly, did the trick (I guess it was a dust issue). Compressed air might be more effective
Eventually failed and tried this. It works (for now) make sure to put the paper *under* the the wheel's hexagon stick, and not *next* to it. The whole of point of this is to generate more friction when it rotates inside the encoder. Now it's actually less smooth than before, but reliable.
Let's see how long this lasts
Thank you bro
Thank you