Wow! I have been looking for something like for my laptop forever. I have a Hp 15 ec1073dx. I just want to add a 500gb ssd i have from an old build of mine. Seeing an official guide from HP is really really refreshing! These kind of things should get more views instead of the random people that upload. Might i suggest rewording the title such that it includes the different HP laptop names so that it could appear more frequently in searches?
Hi there, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
This is awesome! This is shockingly consumer friendly, HP. You are the only OEM to not only readily publish service manuals, but create videos for servicing your machines. Thank you! Out of curiosity: I have a Pavilion gaming laptop (15-ec2021nr) and wish to replace my wifi card. Do these models have any sort of whitelist for acceptable hardware? I assume as long as it's the correct form factor, in theory, it should work?
Hi Todd, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading the processor of your notebook. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support
useful video, guys. But i must to admit that my laptop with same name and 10300h works properly only when i disable turboboost. I think that is the way it must work. Cooling system is very weak for 8 cores on 4.5gHz. How did you not think of this before? Or it was a bad generation of processors?
+Aleksey Abramov Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Thanks a lot Does both fans cools the same components or each fan is labeled for either the CPU or the GPU ? Also while under 45, only one fan is cooling the laptop while above 50 both fans work together , is that normal ?
Hi Mostafa, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP notebook? May I know the complete model number of your notebook you are using? Let me know! Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the replacement screws. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
So is there two versions of the monitor screen? I see 1080 at I think 60 and 144hz? Is there a difference in the installation, where connecters go, etc?
Hi William, thanks for contacting HP Global Social Media Support! I understand that you need to know about the screen of your notebook. I will do my best to assist you. Your notebook has 15.6-inch diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080) with 144Hz refresh rate. Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/48jwDPK Akhil_HP Social Media Tech Support
+Varun Chaudhary The top cover with keyboard remains after removing all other spare parts from the computer. Please contact our phone support team if you need to repair the keypad of your notebook. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Hi Ajay, thanks for contacting HP Global Social Media Support! I understand that you need to know where CMOS battery is located. I will do my best to assist you. Most of the newer HP notebooks such as yours do not have a CMOS battery. The internal battery maintains the clock and BIOS settings. Below is the link to the service manual for your model series, and as you can see...no RTC (CMOS) battery is listed and nor is there a procedure to remove and replace the RTC battery: bit.ly/2UTl956 Binu - Social Media Tech Support
+Deividas Sidagis I understand that you need to purchase motherboard for your notebook. You can purchase motherboard or any other accessories from here: www.hp.com/accessorize I hope this helps you!!
+John Faulkner Checked the specifcation and found that your notebook does not have a CMOS/RTC battery. There is no mention of one in the service manual's parts list.
@@HPSupport Then how does the CMOS/RTC retain it's settings then if there is no coin battery present? The reason I ask is because I'm losing hardware settings as well as the date and time every time I power down and then power back up.
hi I'm based in India. Can you provide a link where I can buy replacement screen for HP-ec0101ax laptop. I plan on self installation and hp online support have not been helpful in sending a replacement screen
I have a question. how much RAM can you put inside this laptop? Cause if i check the website it says MAX supported RAM is 16 GB But if i go into my cmd promp and type the following command: "wmic memphysical get MaxCapacity, MemoryDevices" It says i can put 32GB into with 2 different SODIMMS sticks. How can i find RAM that can fit into my laptop? is there anything else i need to check for. Currently there is 16GB of 3200 Mhz inside my laptop can i upgrade this to 32GB 3200Mhz? or not?
Hi Luuk, thanks for contacting HP Global Social Media Support! I understand that you need to know about the maximum memory supported by this notebook. I will do my best to assist you. Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3lVcuso Binu_HP Social Media Tech Support
Hi Debashis, thanks for contacting HP Global Social Media Support! I understand that you need to know about purchasing the fans. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
+jamie3324 gaming HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
+Wajid Hussain Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Hi Vaishali, thanks for contacting HP Global Social Media Support! I understand that you need to know about purchasing back rubber feet. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
Please i want one information. I have HP Pavilion Gaming Laptop 15-ec2150AX i wanna know how many pins does the fan have. The fan is making weird noise when used in different possition, when placed in stand there is no noise, i think the bearing is fault. I am going to replace the entire fan please tell me how many pin my laptop has. And if possible please send me the link to buy the fan.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase a fan for your notebook. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
@@HPSupport the issue is the fan model i have is L77561-001, but i see this L72702-001. And i live in India btw and there is no option to choose my country.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
My 15ec-1024ax taking too long to boot. At first the power button lights up, then nothing happens for about 40 seconds, then the hp logo appears and then the OS loads. Every operation in the OS is speedy and fluid. Task manager shows 35+ seconds of BIOS time. Can you tell me what is wrong and how can I solve it?
+Study DG Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
I install the updates on a regular basis and currently there are no pending updates. I have also tried full system restore using full system wipe and formatting all the partitions. The problem still exists. Even after performing a full system scan in microsoft security. The bios is extremely slow.
I bought the same laptop, it is heating under the right side Pam rest, sometimes temperature reaches 60+ on the pamrest and makes it difficult to type with right hand,
If I repast with new thermal paste, will it resolve the problem? I can't figure out even SSD is over heating and making the System OS currupt for every month. I am really unhappy with the purchase and I am never buying HP again thanks for all the lessons.
I have a HP Pavilion ec2004ax, it started overheating while gaming after a BIOS Update, it did not do that before. Is there any way to downgrade bios, if not can you guys update the bios that fixes this problem?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an overheating issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3oQKz2k Binu_HP Social Media Tech Support
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Thanks for the reply. Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu_HP Social Media Tech Support
Hi Sanjay, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the display for your notebook. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
How in the _blue blazes_ is it so utterly impossible for me to find _any_ guidance on how to remove the adhesion between the M.2 drive and this metal _piece_ covering it, EVEN ON HP’S OWN TEARDOWN VIDEO?! My white whale of finally upgrading my 15-ec0013dx, the last step, and seemingly no other human being online has ever broached the task.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in removing parts of your notebook. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Wow! I have been looking for something like for my laptop forever. I have a Hp 15 ec1073dx. I just want to add a 500gb ssd i have from an old build of mine. Seeing an official guide from HP is really really refreshing! These kind of things should get more views instead of the random people that upload. Might i suggest rewording the title such that it includes the different HP laptop names so that it could appear more frequently in searches?
+Rex heters Glad to know that you like the video so much!!
This is Awsome, I hope all manufacturers do the same thing! Kudos to hp doing this!
Hi there, thanks for contacting!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Good Clear Info. and Great visuals. Thanks! Helped me clean out my laptop!!
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
This is awesome! This is shockingly consumer friendly, HP. You are the only OEM to not only readily publish service manuals, but create videos for servicing your machines. Thank you! Out of curiosity: I have a Pavilion gaming laptop (15-ec2021nr) and wish to replace my wifi card. Do these models have any sort of whitelist for acceptable hardware? I assume as long as it's the correct form factor, in theory, it should work?
+noway9880 You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@@HPSupport update: wifi card replaced. went well. thanks hp
Thanks for this helpful video. Quick question: can the 15-ec0013dx laptop be upgraded to a Ryzen 7 or Ryzen 9 processor?
Hi Todd, thanks for contacting HP Global Social Media Support!
I understand that you need to know about upgrading the processor of your notebook.
I will do my best to assist you.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Binu-HP Social Media Tech Support
useful video, guys. But i must to admit that my laptop with same name and 10300h works properly only when i disable turboboost. I think that is the way it must work. Cooling system is very weak for 8 cores on 4.5gHz. How did you not think of this before? Or it was a bad generation of processors?
+Aleksey Abramov Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Does taking of the battery affects the HP insurance ?
+MaxSS Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
can we also know what all the ics on the motheboard, would be so much helpful in replacing a ic
Thanks a lot
Does both fans cools the same components or each fan is labeled for either the CPU or the GPU ?
Also while under 45, only one fan is cooling the laptop while above 50 both fans work together , is that normal ?
Hi Mostafa, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP notebook?
May I know the complete model number of your notebook you are using?
Let me know!
Binu-HP Social Media Tech Support
@@HPSupport
Model: hp pavilion gaming 15 ec2xxx
Complaint: one fan working while doing light work but both works under stress
Is that normal ?
Thanks for the reply.
Please try power resetting your notebook as mentioned here to fix the issue: bit.ly/45dBrFp
Binu-HP Social Media Tech Support
I'm missing one of the three 3mm screws from the bottom cover. Where can I buy the replacement screws?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase the replacement screws.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu_HP Social Media Tech Support
So is there two versions of the monitor screen? I see 1080 at I think 60 and 144hz? Is there a difference in the installation, where connecters go, etc?
Hi William, thanks for contacting HP Global Social Media Support!
I understand that you need to know about the screen of your notebook.
I will do my best to assist you.
Your notebook has 15.6-inch diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080) with 144Hz refresh rate.
Binu-HP Social Media Tech Support
HP W
love HP for this
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that you like the video so much!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
@HPSupport
Model: hp pavilion gaming 15z-ec200
Some of my keys broke so I was wondering if you sell replacement top cover for this laptop?
Hi there, thanks for contacting HP Global Social Media Support!
My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/48jwDPK
Akhil_HP Social Media Tech Support
Whats the cost of replacing keyboard and is it possible in this model?
+Varun Chaudhary The top cover with keyboard remains after removing all other spare parts from the computer. Please contact our phone support team if you need to repair the keypad of your notebook. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
Hi Ajay, thanks for contacting HP Global Social Media Support!
I understand that you need to know where CMOS battery is located.
I will do my best to assist you.
Most of the newer HP notebooks such as yours do not have a CMOS battery.
The internal battery maintains the clock and BIOS settings.
Below is the link to the service manual for your model series, and as you can see...no RTC (CMOS) battery is listed and nor is there a procedure to remove and replace the RTC battery: bit.ly/2UTl956
Binu - Social Media Tech Support
To connect a new hdd in the sata module, its necesary disconnect the battery?
+Esteban Please refer this document to know about removing and replacing the hard drive: bit.ly/33bU2nh
Where cmos battery is located?
Do you sell replacement motherboards for this laptop? I'm based in UK
+Deividas Sidagis I understand that you need to purchase motherboard for your notebook.
You can purchase motherboard or any other accessories from here:
www.hp.com/accessorize
I hope this helps you!!
I have the HP Pavilion 15-ec0751ms Gaming Laptop. Where is the CMOS Battery located in this laptop?
+John Faulkner Checked the specifcation and found that your notebook does not have a CMOS/RTC battery. There is no mention of one in the service manual's parts list.
@@HPSupport Then how does the CMOS/RTC retain it's settings then if there is no coin battery present? The reason I ask is because I'm losing hardware settings as well as the date and time every time I power down and then power back up.
I would like to put an 8gb ram card, could I put it without affecting the guarantee?
+Elias Kseb Please refer page number 1 of the user manual to know about the supported memory: bit.ly/2UTl956
Tiny dust particles get into the holes of the speakers and I can't get them out. Is there an easy way to clean them?
+Ali Arslan Please refer this video to know about cleaning your notebook: bit.ly/3rEJVCi
hi I'm based in India. Can you provide a link where I can buy replacement screen for HP-ec0101ax laptop. I plan on self installation and hp online support have not been helpful in sending a replacement screen
+MEANMACHINE You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
I have a question. how much RAM can you put inside this laptop?
Cause if i check the website it says MAX supported RAM is 16 GB
But if i go into my cmd promp and type the following command: "wmic memphysical get MaxCapacity, MemoryDevices"
It says i can put 32GB into with 2 different SODIMMS sticks.
How can i find RAM that can fit into my laptop? is there anything else i need to check for.
Currently there is 16GB of 3200 Mhz inside my laptop can i upgrade this to 32GB 3200Mhz? or not?
Hi Luuk, thanks for contacting HP Global Social Media Support!
I understand that you need to know about the maximum memory supported by this notebook.
I will do my best to assist you.
Please refer page number 1 of the user manual to know about the supported memory: bit.ly/3lVcuso
Binu_HP Social Media Tech Support
where can i get the fans for replacing them
Hi Debashis, thanks for contacting HP Global Social Media Support!
I understand that you need to know about purchasing the fans.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu_HP Social Media Tech Support
will adding a hdd void the warranty
+jamie3324 gaming HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Hp service centre guy broke the hinge of back of my laptop during ram installation. Can we repair the hinges
+Wajid Hussain Please contact our phone support team to fix this issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
where can i get back rubber feet if I have to replace them
Hi Vaishali, thanks for contacting HP Global Social Media Support!
I understand that you need to know about purchasing back rubber feet.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu - Social Media Tech Support
Please i want one information. I have HP Pavilion Gaming Laptop 15-ec2150AX i wanna know how many pins does the fan have. The fan is making weird noise when used in different possition, when placed in stand there is no noise, i think the bearing is fault. I am going to replace the entire fan please tell me how many pin my laptop has. And if possible please send me the link to buy the fan.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase a fan for your notebook.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu_HP Social Media Tech Support
@@HPSupport the issue is the fan model i have is L77561-001, but i see this L72702-001. And i live in India btw and there is no option to choose my country.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
@@HPSupport i don't have warrenty i just wanna buy the fan part.
Thanks for the reply.
You can also search in third party website to purchase the part.
Binu_HP Social Media Tech Support
My 15ec-1024ax taking too long to boot. At first the power button lights up, then nothing happens for about 40 seconds, then the hp logo appears and then the OS loads. Every operation in the OS is speedy and fluid. Task manager shows 35+ seconds of BIOS time. Can you tell me what is wrong and how can I solve it?
+Study DG Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
I install the updates on a regular basis and currently there are no pending updates. I have also tried full system restore using full system wipe and formatting all the partitions. The problem still exists. Even after performing a full system scan in microsoft security. The bios is extremely slow.
Where would the CMOS/BIOS battery be in this laptop? I really need to know please get back to me if you can.
+Divine Sadik Please refer this document to know about removing and replacing CMOS battery: bit.ly/3LtKoRv
I bought the same laptop, it is heating under the right side Pam rest, sometimes temperature reaches 60+ on the pamrest and makes it difficult to type with right hand,
If I repast with new thermal paste, will it resolve the problem? I can't figure out even SSD is over heating and making the System OS currupt for every month. I am really unhappy with the purchase and I am never buying HP again thanks for all the lessons.
+Ali G M Please refer to the instructions under this document to fix this issue: hp.care/2nAW0pt
@@HPSupport issue is with the wrong placement of RAM CPU GPU SSD on the right hand side, that too right under the pam rest.
I have a HP Pavilion ec2004ax, it started overheating while gaming after a BIOS Update, it did not do that before. Is there any way to downgrade bios, if not can you guys update the bios that fixes this problem?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an overheating issue on your notebook.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3oQKz2k
Binu_HP Social Media Tech Support
@@HPSupport i have already tried this, doesn't work. I'm asking for an update that fixes this.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
@@HPSupport i already did, did you even read what i said earlier?
Thanks for the reply.
Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Binu_HP Social Media Tech Support
How much the display cost
Hi Sanjay, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase the display for your notebook.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu - Social Media Tech Support
How to replacing parts on hp pavilion 15-CS210TX pz reply
+Vansh Jadaun Please refer the user manual of your notebook to know about replacing parts: bit.ly/3flUDZ4
@@HPSupport how to enable fan in bios plz reply😢😢😢
What the cost of physical damage in laptop plz reply 😢😢
How in the _blue blazes_ is it so utterly impossible for me to find _any_ guidance on how to remove the adhesion between the M.2 drive and this metal _piece_ covering it, EVEN ON HP’S OWN TEARDOWN VIDEO?! My white whale of finally upgrading my 15-ec0013dx, the last step, and seemingly no other human being online has ever broached the task.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in removing parts of your notebook.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
HP Pavilion Gaming 15-ec series Notebook PC
+AZXAZX AZX You can try the steps mentioned under the video on your notebook.