Magic Rush - A few helpful tips when trying to get a refund

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  • เผยแพร่เมื่อ 27 ม.ค. 2025
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ความคิดเห็น • 50

  • @patriotfarms8249
    @patriotfarms8249 7 ปีที่แล้ว +1

    3600$ refunded through apple took 10 minutes of speaking to a senior advisor. Thank you so much for everything.

    • @hitman8766
      @hitman8766 7 ปีที่แล้ว

      Ryan ehlen so did you use an iPhone to play the game and had your bank card on the phone and that is how you bought the Dias? Just wondering if Apple going to tell me to talk to my bank her they going to refund me

  • @agustinmarotta2086
    @agustinmarotta2086 7 ปีที่แล้ว +1

    Hi Bro, I just subscribed to your channel, I'm LikeFlash from the merger 98. Greetings

  • @jeffp4110
    @jeffp4110 7 ปีที่แล้ว +4

    How are people getting refunds??? I have spent over $8,000 on this game and this is the message I get back from Google:
    "Hi Jeff,
    Thank you for writing back to Google. I'm Susan and I'll be looking into your issue, as Bruce is currently unavailable.
    I appreciate your time in helping us with the required information. I understand how concerned you must be when you don't receive the item for which you have paid. I know how exactly you feel about this. This is what we don't want our customers to experience.
    I had a check with my resources and also, had a talk with my higher scope of support and none of us were able to refund the amount as requested by you. I can understand how distressing this could be for you, however, I and my supervisor have tried all the possible ways to get you out of this completely.
    I've followed your request and I'm afraid to inform you that we wouldn’t be able to process the refund for this particular purchases under our refund policies. We review each refund request on an order by order basis and evaluate refund eligibility through a series of various requirements which may lead to some orders being approved and others being denied. The refunds that Google issues is solely as a courtesy and we have reached our limit."
    What kind of bullcrap is this????????????????

    • @twiztidlalo
      @twiztidlalo 7 ปีที่แล้ว

      Jeff P did you get your refund?

  • @brandonnguyen1529
    @brandonnguyen1529 7 ปีที่แล้ว

    Thanks old folks for responding i really appreciate it. Now just send 1 mroe follow up reply and that will be it, thanks!

  • @patriotfarms8249
    @patriotfarms8249 7 ปีที่แล้ว

    What ever card you have linked to your apple account that will be the account it will be refunded to

  • @daniel0s
    @daniel0s 7 ปีที่แล้ว

    refund impossible for me, filled out a document and send to google, hotline was pretty helpful, but refund is still not possible

  • @singap0rer0x
    @singap0rer0x 7 ปีที่แล้ว

    I got a total refund from apple too. Did not need to mention much, title was game suspected of fraud , posted a few of the links to oldFolks videos. Thanks OldFolks.
    An advice from another user in my guild: If u manage to get a cashback, be prepared for a ban on ur MR account. He has seen it on other online games.

  • @schniderwalsh166
    @schniderwalsh166 7 ปีที่แล้ว

    how to contact google play here in philippines? can someone please post a link of google play email for refund 😢😢

  • @henrinuber1164
    @henrinuber1164 6 ปีที่แล้ว

    How can you get a refund from Apple? So game downloaded from Apple Store? And they gave refund? Because money was collected by Apple and paid to Magic? What about Amazon? I have a droid and downloaded from Amazon??!!

  • @HaseoXaron
    @HaseoXaron 7 ปีที่แล้ว

    sir please help me, i played this game for more than 2 years, spent more than 3300$ from visa and from my phone bill, i play this on android, how can i refund all this i got frustrated and angry when i knew they did unfair things to us and all they think about is money nothing more, so please please please help me step by step

  • @mohamedtarek6657
    @mohamedtarek6657 7 ปีที่แล้ว

    I got a screen shot of the MR team recruiting a friend to be a translator also with a phone number and an app for him to download "communication app " and I want ma money back what should I do ?

    • @mohamedtarek6657
      @mohamedtarek6657 7 ปีที่แล้ว

      Juventus Transfer News Balkan I'd do my best to stop this thieves

  • @alvinrenales2296
    @alvinrenales2296 7 ปีที่แล้ว

    are Vip7 can do refund too?

  • @NocryFortheLife
    @NocryFortheLife 6 ปีที่แล้ว

    Hello, i was wondering if there is still the chance for me to get the refund since i've been expiriencing the same thing, and if so, if i'll be able to use your videos (mostly because they are not recent) and if they will work because of it. I dont have much proofs myself and in those kind of situations things might be a little bit nasty because there is no way to prove it efficiently. I'll use google play service refund for it.

  • @hitman8766
    @hitman8766 7 ปีที่แล้ว

    So how it works? I bought Dias with my iPhone but was with my debit card. So Apple still pays back?

    • @AuthorShawnWilson
      @AuthorShawnWilson  7 ปีที่แล้ว

      Debit cards are harder if Apple doesn't give you a refund. They usually give a one time refund (if never asked for one before) if you contact them.
      Also use this link www.apple.com/feedback/itunesapp.html and leave negative feedback for app and use words like fraud/etc in it. The more people who do this the more the company looks into it.

    • @singap0rer0x
      @singap0rer0x 7 ปีที่แล้ว

      I got a full refund from apple. Just send them an email and explain the situation. Purchased the same way as you

  • @11haseo
    @11haseo 7 ปีที่แล้ว

    they are so greedy to do this even though im spending and and having fun no one in our server like this but who know what will happen in a merger :{. old folks i wanna ask can tatarus solo tank with jasmin and paggani ?

    • @AuthorShawnWilson
      @AuthorShawnWilson  7 ปีที่แล้ว

      haseo tri-edge yes and no. He is pretty tanky if higher star and orange level. If not your "best" tank and lower stars and level he will struggle.

  • @jeffp4110
    @jeffp4110 7 ปีที่แล้ว

    Thank you!!!

  • @nikolai9803
    @nikolai9803 7 ปีที่แล้ว

    Russian support can refund only last 30 days transactions (and they r doing it easily without fully investigating)
    Tried to get more (cuz i've played more than 30 days :), but nothing helps, they dont have availability (as they said)

    • @nikolai9803
      @nikolai9803 7 ปีที่แล้ว

      just tallked with USA apple support, shortly describe this '$hit' and they told me that ill get FULL REFUND withing 5-7 working days)
      HUGE THX OLD FOLKS!

    • @nikolai9803
      @nikolai9803 7 ปีที่แล้ว

      Описание для русских (DESCRIPTION FOR RUSSIANS): vk.com/wall319072056_1

    • @vytenisstaponas8036
      @vytenisstaponas8036 7 ปีที่แล้ว

      Nikolay Rudkov what number to call in USA?

  • @tarikkikanovi8379
    @tarikkikanovi8379 7 ปีที่แล้ว

    Gj old :) i am only vip5 i never spent much, but ill try to back my 40$ if i could ...

  • @BF-vb2qt
    @BF-vb2qt 7 ปีที่แล้ว

    Can you make these pictures public for anyone to download so we can use them if needed? Thanks in advance

  • @Imeowatyou
    @Imeowatyou 7 ปีที่แล้ว

    Hey, that's my server!

  • @Tostitos78
    @Tostitos78 7 ปีที่แล้ว +1

    Thanks! I'm on hold with apple support right now. For those who aren't checking reddit, here's the instructions left by OldFolks: to file a complaint to go through this link getsupport.apple.com/?caller=cups&PRKEYS= choose apple software, Mac App Store, Purchase, Mac Ap Store Billing, No thanks, continue button Then method of contact. Phone works best, takes some time.

    • @Tostitos78
      @Tostitos78 7 ปีที่แล้ว

      Here's my update. I talked to a senior advisor and mentioned everything about how the company is cheating costumers out of their money and how this is known by Apple (since apparently they are investigating this) and that people have gotten their money reimbursed. I was told that there's nothing Apple can do about it.

  • @catalinmihai3
    @catalinmihai3 5 ปีที่แล้ว

    i have a lot of evidence. can you email me.

  • @DarkZero811
    @DarkZero811 7 ปีที่แล้ว

    shawn. check your reddit inbox. i sent you a very important pm about this whole situation

  • @brandonnguyen1529
    @brandonnguyen1529 7 ปีที่แล้ว

    hey old folks, sent you a private email, please check it when you have the time, thanks :)

    • @henrinuber1164
      @henrinuber1164 6 ปีที่แล้ว

      What's Shawn's email address? zerofamilymr@gmail.com ... thank you!!