Thanks for the Video, for how long did you have the machine? Mine was bought on Jan 9 2021 I’m afraid the warranty period expired for mine. My machine is doing the same, red button and also tried everything you did in the video 😟.
I know that this was two years ago, however, if you disconnect the power connector in the back of the machine for a few seconds, then hold the POWER button down while reconnecting the power cord in the back, the white light will reappear.
Had the same problem. My boyfriend just bough it two weeks ago and I just used it one week later and not too much, then this problem appeared too. :( Why are the cricuts having this problem? PD: I love purple too so I got the same one as you :D I'm waiting to see if they refund our money or send us another one.
There's clearly something wrong with these machines and the fact that they are still selling them is ticking me off. I have a cricut explore and a air2 and have had nothing but problems with the air 2.
Thanks for the video. Mine just did this last night. We have tried all the things. Did they send you a new cord or a new machine? Was yours still under warranty?
@@LovelyNikwa They send you a new machine? Were you still under warranty? Mine only had a 1 year warranty and it expired last month, and today it is giving me the Red Light!
My light is red to! But the connections you can get from the strings/(+) Bluetooth/ locate your device. Make sure you close out of all the pages from Cricut. Hope this helps
Had the same problem. My boyfriend just bough it two weeks ago and I just used it one week later and not too much, then this problem appeared too. :( Why are the cricuts having this problem?
@@minloveless9544 can someone please tell me how the red light was resolved? I'm having the same problem with mine and I've done everything! Please help!
@@sadiemerino6369 The thing that we did was to send it back and they returned our money, so we bought a new one and I haven't had any problem with the new one. Supposedly, if you bought it directly with the store, send a report and then you send it back and they must send you a new one. This is what I learned from other people who had the same problem, they reported, returned it and the store sent a new one.
@@jennymel666 so you have to connect ur cricut to ur phone, and than connect ur cricut to ur phone if it doesn’t work you disconnect it and reconnect that’s how I did it
@@anibazikyan2726 I connected it to my phone and it started updating once it was almost done it showed up that it couldn’t find my cricut and disconnected my phone from my cricut now it won’t do anything on my phone I tried connecting it again and it doesn’t connect
Thank you for the video. A step you did to troubleshoot saved me on an order late last night.
Mine just did it this morning. Fine last night!!! Omg right around Christmas.
THANK YOU !!!!! This just happened to me and your video saved me from the hassle… thank you!!!!!!!!
Thanks for the Video, for how long did you have the machine? Mine was bought on Jan 9 2021 I’m afraid the warranty period expired for mine. My machine is doing the same, red button and also tried everything you did in the video 😟.
I know that this was two years ago, however, if you disconnect the power connector in the back of the machine for a few seconds, then hold the POWER button down while reconnecting the power cord in the back, the white light will reappear.
l have a question so my machine is doing the same thing does that mean I have to buy a new one?
How long did it take for you to get your new machine?
Same issue on mine bought off of market place no warranty and i got screwed glad they sent you a new one. Seems like a common problem i hate that
Thank you very very very much ❤❤❤❤❤
Whats a ticket number?
Mine just went red, i have projects to do..smh
Had the same problem. My boyfriend just bough it two weeks ago and I just used it one week later and not too much, then this problem appeared too. :( Why are the cricuts having this problem?
PD: I love purple too so I got the same one as you :D
I'm waiting to see if they refund our money or send us another one.
There's clearly something wrong with these machines and the fact that they are still selling them is ticking me off. I have a cricut explore and a air2 and have had nothing but problems with the air 2.
Thanks for the video. Mine just did this last night. We have tried all the things. Did they send you a new cord or a new machine? Was yours still under warranty?
Still under warranty and sent me a new machine
I’m having the same issue 😢
Same issue her did u get a fix ?
Yes.. cricut sent me a new 1
This means there's a short in the machine
@@LovelyNikwa They send you a new machine? Were you still under warranty? Mine only had a 1 year warranty and it expired last month, and today it is giving me the Red Light!
Is your machine under warranty from date if purchasing or do you have to register it for the warranty?
Your pins are touching in your cartridge cabinet
How would one resolve this? Could this be caused, for instance, by one's child sticking something into the cartridge slot?
Hey girl. Having same issue. How was this resolved? Thanks so much.
My light is red to! But the connections you can get from the strings/(+) Bluetooth/ locate your device. Make sure you close out of all the pages from Cricut. Hope this helps
Is the ticket # what they give you when you call the number trying to resolve this issue?
Had the same problem. My boyfriend just bough it two weeks ago and I just used it one week later and not too much, then this problem appeared too. :( Why are the cricuts having this problem?
@@minloveless9544 can someone please tell me how the red light was resolved? I'm having the same problem with mine and I've done everything! Please help!
@@sadiemerino6369 The thing that we did was to send it back and they returned our money, so we bought a new one and I haven't had any problem with the new one. Supposedly, if you bought it directly with the store, send a report and then you send it back and they must send you a new one. This is what I learned from other people who had the same problem, they reported, returned it and the store sent a new one.
Minha máquina só está cortando de um lado😢
did you get it fixed?
Yes cricut sent me a new 1
This means there's a short in the machine
What is ticket number?
Same question lol
@@tammymartin3294roadtoruin when you call customer service they give it to you. I called customer service and they sent me a new one!!!!
@@Scrap3001 so is my cricut under warranty by date of purchase or does it have to be registered upon opening your cricut 🤦🏻♀️🤷🏻♀️
@@Scrap3001 and lol did they send you a new power cord or a new cricut
@@tammymartin3294roadtoruin by date of purchase, they asked for a receipt but I didn’t have mine and they still sent me a new one.
Has anyone gotten it to work yet I figured it out
Did you get yours to work ? I need some help
@@jennymel666 I did :)
@@anibazikyan2726 please help I called cricut can’t even help me :(
@@jennymel666 so you have to connect ur cricut to ur phone, and than connect ur cricut to ur phone if it doesn’t work you disconnect it and reconnect that’s how I did it
@@anibazikyan2726 I connected it to my phone and it started updating once it was almost done it showed up that it couldn’t find my cricut and disconnected my phone from my cricut now it won’t do anything on my phone I tried connecting it again and it doesn’t connect