Hi Ruksana, thank you very much for doing these helpful videos!! I made my own UK spouse visa application in 2018 after I watched all of your videos in 2018. I got frustrated about the new visa application procedure yesterday. After I watched your recent videos, I have a much better clue now. Thank you ❤️.
Hi, sorry I don't have a template. My parents introduced themselves in the letter, said that they are the property owners and that I have lived with them at the address since... They also mentioned that they and others living in the house will welcome my husband and we can stay as long as we need bills and rent free. They described a little bit about the house (how many rooms, who else lives there) and said that it will not be overcrowded even when my husband joins. Also mentioned what documents they were providing me with as proof of accommodation (mortgage statement, bills and environmental health report).
Hi Ruksana, thankyou for the very helpful videos. 1 question I had was when you write the letters of accommodation who should they be addressed to. For the first visa it was the entry clearance officer, is it the same for the extension? Thank you in advance. Xx
Aww, thanks for watching! No they no longer have that as an option anymore (even for the first application) it is all done online now. I have a video on that coming up at the end of this little mini series showing how I uploaded our documents.
Hey Thank you so much for uploading these videos. I wanted to ask if it is possible for you to send the outline of the letter signed by the owner. Me and my sister own the property, and my husband lives with me. I'm not sure how or what to write. Can you please help? Thanks
Hi Madia, I normally charge for an outline. But I think as long as your sister can write a letter to say that she is happy for your husband to move into the property, then that’s all she needs to show. You just need to make her sound excited about him joining you lol
Thank you for sharing again Sana😉 I followed all documents you submitted the first visa of your husband and this time again. Your vlog is a big help for us 😘 thank you
Thanks Ruks , I appreciate your hard work for the articulate information, When we providing proof of address that we lived together is must be for the last two year or only the last six months and also is it must be 6 each if it’s not joint ?
Hiya, so if this is your extension visa then yes you want to provide documents covering he last 2 years proving that you have lived together over that period of time. If you have nothing in joint names then 6 in each name is plenty. So you could 3 documents from each year each person if that makes sense.
Hi Ruksana, first of all thank you for your information's about the application process and also I wanted to ask if I need a environmental health inspection if my land lord mentions about we living in a 3 bed house including my mother in law and my brother in law.
Hi, there is a mandatory section and an optional section and the environmental health report does fall under the "optional documents". However, it is something that I would provide as they made such a big deal of providing one on the first application and I think that any solicitor would advise you to do the same. It helps prove that there is no overcrowding in the house and therefore a safe, liveable environment. It's worth spending the £60-£120 then facing an appeal and losing £1000s
Hi thank you for the video. Me and my husband has some joint letters and some separate letters and we have also rented at 2 different addresses. If we have 3 joint do we need to provide 3 separate ones? Also do the letters need to cover each for 2 last years? Or can they be random months e.g. one in march one in july one in october thank you x
Hiya, yeah so you need 6 letters in each name so if you have 3 joint then 3 separate covers you for that. They need to be for the last 2 years prior to application so if it was me, I would try to provide 3 from 2020 and 3 from 2021 and try and space the months out a bit, like you said, maybe one from March, July and October and then maybe january, may and September or something. It doesn’t have to be those months exactly and I wouldn’t stress too much if a couple of your months are close together. Also, don’t worry about making sure you have an October one and your spouse has an October one as well. Just pick random months, they can be the same or different, it doesn’t matter
Hey, apologies for the late reply, not sure if you still need my help. If you are still living in the same property and it's just you and your husband/kids then just make sure the one that you already have states that it is large enough for you all to live there and it should be fine. There should be a section that says how many people each room sleeps.
Hello thanks for the walkthrough vids. Extremely helpful!. However, I do have a question. Do I NEED to provide 6 each of letters? My wife doesn't get many letters. The last letter she got was in 2020 from the NHS. We don't really have old letters. But perhaps we can get some for this year.
I don't think it says 6 specifically but they do want to see letters in each of your names over the last 2 years to prove that you have been living at the same address during that time. The letters don't have to be individual, they can be joint so say you have 4 letters in joint names then you can provide 2 more in her name and 2 more in your name to make it 6 each.
@@RuksanaAhmed hi am in the same situation as we only have 1 joint letter of council tax. But she has NHS, bank letter, scottish power, and western power distribution, NI letter which all have our address. Plus my letters and bills. Will they be enough to prove? Thanks in advance
Hi Ruksana! I want to ask for proofing we lived together for 2.5 years, do we supply monthly bills for the whole year for example, mobile contract bill from Jan-Dec 2020, and then Jan-Dec 2021 or should we just supply a few different months for each year. I have been getting and scanned for every month.
I supply just a few months here and there. Maybe one each from 2021, two from 2022 and one from this year. That’s should be plenty of proof. Do letters from different companies as well or it’ll look like you’re only providing the companies you have the same address at
Hi, I didn't use a website. My mum was recommended someone in our area that does it. But you can just google it and a few companies in your area should come up which you can call around. Ours cost us £60 but you could be looking to pay up to £100 depending on where you live. I wouldn't expect it to cosy any more than that.
Thank you very much for all the information, good luck for both of you ! Do mind saying when did you apply ? And how long have you been waiting so far ? Many thanks
Aww, thank you for watching! We actually applied in Nov 2020 and we are still waiting for a decision. Hubby knows some friends who applied months before we did and still haven't heard anything. There seems to be a real back log.
That's fine. You correspondence don't have to be in joint names. Nothing of ours were in joint names. You should provide that statement and 5 letters in your name and 5 letters in you partners name. That will be 6 in total for each of you.
I am a little confused as I went through this in the video. I chose letters from lots of different companies. The more companies you can provide the better really.
Hi Ruksana, love your videos. I had a question regarding the title deeds that I need to provide for my wife's visa extension. I originally provided title deeds to my property for the first visa. Can I use the same title deeds for this visa or do I need to provide a newly ordered one? Thanks again for all your help and advice
Hi, it is technically and optional document so perhaps you can provide the old one but I like to go that little bit further and if it was me, I would provide a new one because a lot could have changed between then and now and how do they know that you haven't sold the property, I wouldn't stress too much over it though because your correspondence letters will all be addressed to that address, all your bills will be to that address so surely you won't have all that correspondence sent there if you have sold it. My sis in law applied with the same environmental health report despite an additional member to the family and her husband still got his visa. Just some food for thought
Hi Ruksana, Can you provide both joint and individual letters? When you said you provided 6 individually - can you provide any 6 letters or do they have to be from similar sources? Thank you in advance.
Yeah deffo, we just didn’t have any joint so just see them all individual. It is better to have them joint I think. Provide them from as many different sources as possible cuz otherwise they may get suspicious and wonder why you only provided one or two...are you really living at different addresses but kept one or two company addresses the same to make it look like you are together? You don’t want them to be suspicious of anything
hey ! super quick question re Environmental Health Report. we provided this in first visa and still live in same property with same people (parents) can the same report be used ?
Hi, when we applied for my sister in law, we used the same report from the first application as it was still the same property. At the time it was just her, her husband and son living in the property but the measurements suggested 3.5 people could live their (ie a baby) so even though they had a new addition to the family, the visa was approved using the old report. Just make sure to write a covert letter explaining why you didn’t get a new one. That’s what we did for her.
@@RuksanaAhmed thank you so much for getting back to me - am i right in thinking that would be the same for the letter from my parents stating they own the house and are happy for us to stay here (use old one for first visa)
Hi sorry for the late reply. Not sure if you need the answer to this anymore lol but I would draft the same letter and re-date it for your parent's. It's a free letter so why not.
Hey Ruks, yet again a fantastic video! I know you may not have the answer to this as you have mentioned you are talking from experience but I'm hoping someone can help me with my question - What about if I live in council housing? I called my housing association and they said they do not provide anything for immigration purposes, not even a letter to say my husband is living with me. I only have my tenancy agreement and correspondence letters in my husbands name to prove he has been living here with me. How will I complete the residence part online about landlord ID etc if my council housing refuses to get involved? I'm stuck and anxious. Hoping someone can advise me...thanks!
Hi, yes this is a tricky one for me as I have no experience with council accommodation. From what I have understood it is fine for your spouse to live with you in your council property. I guess you just provide all the documents related to it even if it is all in your name just like I did for our mortgage and bills which is all in my name. Just don't include their name on it because it will mean they are then claiming public funds which will hinder the application in the future. But please double check this as I am not sure. Wish I could be more help but I hope you do find the answer. Best of luck!
Hi,hope you and your husband ok. As you mentioned about environmental health report if required is it the same house report you did while applying first time and is it not mandatory.
Hi, we are thank you. Hope you both are too! Yes, the environmental health report is the same as the one we did for our first application. It is only mandatory if you are living in a property with other people. So I provided one the first time round because I was living with my parents. Now, we have our own place so I did not provide one for this application because it is just us.
@@RuksanaAhmed thank you for your response. Do you need to send off hard copy of all submitted documents to an address like we did in the first application? Also what documents do u take along to your biometrics appointment ? And when/ how did you upload the documents?
Thank you so much for your videos. A quick question, do I have to provide a tenancy agreement? I live with a family friend who live in a rented house we live with them. Is a letter from them and proof of address letters enough? looking forward to your reply.
Hmm, that is a strange one. I guess if they're the ones renting and are allowing you to live there it should be ok, but should they have got your landlords permission to allow you to live there? 🤷🏻♀️. I think this should be a question for the solicitors because I don't want to advise you incorrectly. I would like to know who was living in my house if I was a landlord
Hello, i know you mentionned that the correspondence letter is letters that came through the post. What about if my utility bill and phone bill is generated online? Can i still print it and provide it? Thank you
Hi, sorry for the late reply. I think this will be fine as long as your address shows on the online letter. You can also call you bill provider and ask to see if they can send you a letter for the month you need.
Hi, as far as I am aware there is no premium service at the moment because they are unable to promise they can get you a visa in normal processing times which is 3 months for the first application or 2 months for the extension.
No need to send a hardcopy but we did take hard copies with us to the biometric appointment. I don't think you have to but they did go through some of ours.
Aww, I know it's hard when living with parents/in laws. I am sure you have some things with your address,. It does not have to be bills etc. It can be things like bank statements or any letter from the bank, letters from the drs/nhs (the nhs sent quite a few letters out during covid), letter from the dentist, (appointment reminders), letter from HMRC, your p60, mobile phone contracts. Just anything with your name and address on them. But yes, I would also provide a letter from your parents in law saying that they are happy for you to live with them rent and bills free.
Hi Ruksana, My husband name isnt registered on any bills as we live with my parents, do you think that matters? although he has bank acc with my parents address and with NHS.
Hi, no that shouldn't matter. It is your parent's home. As long as you have other letters that you can provide with his name and their address then that should be fine and it does sound like you do.
Hi Ruks, I am rent a flat, can I just send the tenancy agreement or do I also need to send the inspection report aswell. Does the tenancy agreement need to have both of our names aswell? Thank you.
Hi, if it will be just the two of you then an inspection report is not needed. Just the tenancy agreement is enough. I don't think both names need to be on it but it is always good if it is or if it mentions that 2 people are living there.
Please provide an updated one as anything could have happened between now and then and they can't know that it is still in the same name unless you prove that it is.
Hi Ruk, could u please reply urgently. Do you mean the correspondence letter have to from before the last 2 years of the SUBMISSION OF APPLICATION ? Or BRP EXPIRY DATE?
Hi. I need to ask i came here spouse visa. But wife was carer allowance and still she is. Now what type of form for extension my visa i fill. I earn 18600£ but she is carer.
Hi there. Thank you for your videos, they are very helpful. I have a question please. I married abroad, now my wife is in the London with me on a spouse visa. Do we have to marry again in London to be recognised as a marry couple please? ( We haven't done notice of marriage)
Hi, you only need to provide one of each utility bill. I would recommend you give them the most recent one, that's what we did. You do need two years worth of correspondence though so if you do want to use one of your old bills as one of them then you can.
I scanned all pages and just put something like "Applicant Correspondence March 2018 P1" or "P2" and then uploaded the next one. The front page probably is enough but I just wanted to provide as much as possible. I do have a video on how I uploaded the supporting documents coming up soon as well which may give you a better idea.
@@RuksanaAhmed it’s on my name so I still get the report. I have sent my application now and uploaded all the documents but they said we can reuse your fingerprints
Yeah that’s right. Hmm, this is the second person to say this to me this week. I wonder if it’s a new thing they are doing. They said they will use the old fingerprints but need a new picture and I think they will send you something so you can upload a picture yourself
Utility bills need to be the most recent. Not all companies provide monthly statements. Some provide them every 3 months/quarterly so just the most recent is fine. As for proof of address you need to provide letters from over the past 2 years so these don't need to be from the last 28 days.
Hello, can you please help me - I am currently working on renewing my husbands spouse visa and on the application under the documents tab - it says that we need to provide documents to support our claim that my husband cannot establish a private life outside of UK and want to live in UK - what type of documents could I provide to prove this? Im really confused - hope you can help please x
To be honest, I didn't really provide any evidence on this either. Just put an explanation of why we are choosing to live in the UK over Bangladesh and ticked the box to say I will provide evidence but never did provide anything
Hello Ruksana , I just found your videos , on TH-cam and tell you what?am so glad I did 😍😍 I subscribed straight away , because of your golden informations and advices ! Please can I just ask you about spouse visa extension fees please of course applying in the UK .. The visa fee and IHS together Please please please lemme know as soon as possible. A lot of love from Liverpool
Hi, sorry for the late reply but thank you so much for subscribing 😀. I am glad you find my videos helpful! The visa fee for the extension was £1050 and the IHS fee was £1560.
@@RuksanaAhmed no worries dear, whenever you answer it's helpful..! Thank you so much for the information.. but it still pricey 😱😱😱😱😱😱😱 omg that amount of money need saving for ..🥲 unless someone are in very good yearly wage ..or won the lottery...! then you can afford it all at once 😁
Hello Rukshana, many thanks for your advise. We live in a house with my partner onlh but dont pay any rent.. its our Uncles house and he is not charging us rent. We are responsible for all other costs. Do i need inspection report for this do you think?
Hai sister..Iam an Indian citizen and now in UK on a fiancee visa for 6 months from NOV 2020 to May 2021. I wanted to know if I can get an Islamic Nikkah from any mosque and then apply for a spouse visa or is it mandate that I get a British marriage and only then I can apply? Please advise its urgent. My boyfriend is a British and I am Indian.
Hi Praveena, a Nikkah is only recognised in Islam, it is not a legal document and therefore will not count as a marriage in the eyes of UK law. You will need to have a court marriage before you make the application
Hi Ruksana, Your videos are really helpful. I have to rent an apartment in another city because of my job. My parter cannot come with me because she also works in London. Do you think this is going to affect the visa extension?
Hi, thank you for watching! I don't think it will as long as you explain the situation. There is a section that asks you to list any time spent apart and to give reasons so that will give you the chance to explain it. Many people have to live away for work, doesn't mean you can't sustain a marriage.
Hi Ruksana, Hope you are well. I just have a quick question if you can help pls. I am preparing for my husbands visa extension which is due to expire end of July. We have bought a house last year in May, we have the completion letters from solicitors which also confirms there is a delay of up to 14 months for the land registry. it has only been 12 months and yet there is further delay. So do you think the completion letters and help to buy would be enough - so this will be proof of 1 year at this new address. and teh other 1.5 years we lived at my parents house - I was thinking of getting a letter from my mom confirming we lived at their address for that period - I have some correpondance letters from that address too whcih i can add to file -do you think i should get the land registry for my parents property or thats something extra and not required. Please kindly suggest what you would have included in this scenario.
Hi, Can you please confirm exactly how many letters to provide for each person for each year as I’m a bit confused, Like for example the years; 2020, 2021,2022 and 2023? (Individual names on letters) Is council tax necessary for each year if not available for all ?
You need 6 letters per person over the last 2 years so between may 2021-May 2023 if you were submitting this month. The 6 letter can be 6 in your name only and 6 in her name only which makes 12 letters in total. Or they can be 6 letters with both your names on them so then you only need to provide 6 total Or if you have few letters with just your/ her names only and a few letters in both names you can mix (eg. 2 letters in joint names and then 4 in just your name, 4 in just spouses name. As long as each persons name appears on 6 different letters it’s fine. But yeah, you only need it to cover 2 years, I made sure to add one for each of us from after he arrived in the uk which was just extra. A council tax for each year isn’t necessary. Just have the most recent one as the one you submit under accommodation documents and the older one as part of residential documents as a correspondence letter but try to provide a mix of companies/letter for that
Hi Rukhsana, My visa is expiring on 20th Nov, and my free appointment for biometric is on 26th OCT. if i book before that it would cost me 112 pounds. What would you recommend?
Hi, you don’t write anything for correspondence. You need to provide 6 letter from the last 2 years in your name (3 from this year and 3 from last year) and 6 letters in your partners name as well. They will see from the address on your letters and your partner’s that your have both lived at the same address over that time. If you have any joint letter then you only need to provide 6 joint letters instead of 6 each
Hi. What letter is that. We are living in my parents house. Only a letter of them would be enough.. What you mean about 6 letters each I don't understand Thank ypu
Yes, I have mentioned this in the video, just upload your tenancy agreement instead of a mortgage letter, maybe a letter from the landlord to say that you and your partner can live there. You will not need the title deeds though as the property is not yours and if others will be living there too you will need an environmental health report which I talk about in my "missing documents video"
Hello I want to ask you a question? I would like to know the corresponding address for the 2.5years spent together with my spouse, do I have to provide a letter each month for the 2.5years?
Hi Ruksana, I have a quick question re accommodation. Me and my husband are living in a house my father gifted to us and we pay a monthly sum to my father. We will be providing all utility bills including council tax, other corresponding letters. In regards to the property being in my fathers name - would a letter stating he is the property owner be enough or do we need to provide something more than this? Thank you :)
Hmm, personally I would provide more. I say this because ukvi have refused standard employee documents from people who work for their family members. They expect more, so I can only imagine that is the same with the house being your fathers.
I can’t say for sure but if they do want ownership proof as it’s your family members address, I would provide title deeds and a tenancy agreement as well as a letter from your dad saying he’s renting out to you. That way you cover all bases an shouldn’t be refused for lack of evidence
@@RuksanaAhmed @Ruksana Ahmed unfortunately we don't have enough time to get title deeds however I have a document outlining my fathers mortgage for the property - would that be okay? apologies for all the questions
Deeds used to be mandatory document before but now they’re “optional” but they still expect you to submit them and solicitors still mention them on the checklist. That’s why I say it’s best to provide them. A mortgage statement is better than nothing
Tanks very much for help people .. My questions please 1-they need house report same first visa?? 2-i need to send any documents or just scan it ?? 3- I received my payslips just by email. I print i sign from employer?? 4 - I don’t have contact.i can provide employer letter from my employer??
Thank you for watching! 1. A house report is only needed if you and your partner live in a house with other people. If it is just the two of you then you don't need one. 2. Scan all your documents and then take the originals to the biometric appointment in case they want to see them. Don't send any documents. 3. Yes, print your wage slips, get them signed and also get a letter to say that they are genuine. 4. Contract is not needed, an employment letter is enough.
@@RuksanaAhmed tanks very much for ur answered.. 1-my wife get entry 3 certificate is enough?? Do u think i need lawyer for Applying?? I think no need it not hard!!! First visa is more hard n we applied without lawyer..
@@sam41154 Hi, it really is a personal choice. I also think the first visa is harder, this one is just slightly different to that one but at least you have a better idea on what sorts of things they ask for. You need to have A2 or B1 for the second application.
@Ruksana Ahmed dear my case is different then yours I don't work I receive benefits I am also a disabled but I benefit from ur valuable videos what can u advice me
Hey, your case is very different from mine. I am glad that you still find my videos helpful but I am not sure how I can advise you really as I have never been/understand either of the things that you are going through. My best advice would be that you seek help from a solicitor or maybe even citizens advice
@@RuksanaAhmed I understood from ur previous videos that the next step is to grab a brp card from post office then apply for national insurance and register him in gp dentist housing open an account in bank and enrollment in college is that right ?then from there I start looking for a solicitor to advise but I want to ask u what documents u were taking about in ur videos and u was saying take a picture of them for visa extension am I going to take pictures of all documents u talked about or I am different case I may not need to do same what you did
Hi Mam, if we get the mail from the uk immigration regarding particular documents are missing , and then want us to send in 10 days where do we need to send that documents i mean on which mail???? email id????? mailbox???? bcoz the mail which they send are automated in which we cant send them hoping for your reply Thank you.
Oh Zakir! I am so so sorry I did not get back to you sooner. I know it is too late now though. I guess you just upload them on the UKVCAS website like you uploaded all your other documents, just add them onto the existing ones. What did you do in the end? There is a number you could have called, I show it in my one of my other videos: th-cam.com/video/JR8bzVQBBl8/w-d-xo.html. The number is shown at 1:12:15, hope it helps for any future problems (they do charge for the call though).
Thnx for replying back... I have sended them the documents, hoping to get a positive feedback from their side... its been 5 mnths my passport has been with them. Hope so i get the visa and my passport back.
Assalam U Alaykum , Hi Ruks thanks for such an informative video , one question only I am little confuse 1 - do we need 2 letters from different companies for each person for the whole one year or do we nee 6 for 1 year ? And what gap should be in between both documents? Thanks a lot for you videos Keep it up guys , You are getting many Duas 👍👍👍
Hi. You need about 2 letters per year for each person. There isn't really any mention of leaving gaps between your letters but I tried to as it shows different times of the year. I tried to get my first letter from the first 6 months of the year and my second letter from the last 6 months of the year but I do have a year where that wasn't possible but just do the best that you can.
Thanks sister . This video is very helpful. Also cover letter who will be mention , because FLR M form they haven’t got no address, I mentioned like this; Home Office FLR (M) Family Visa Caseworker Sheffield Dear Sir/Madam Please let me know is it ok.
Hey! That is fine but you don't actually have to have any address on it. I didn't. I just put my own name and address in the top right and wrote my letter as Dear Sir/Madam just like you have.
@@RuksanaAhmed thanks sister for reply because I have to mention someone because one of my friends applied for her wife he wrote same like that, also her wife visa came within 12 days used standard service.
Kind of nice your husband’s visa process is just slightly ahead of mine! I watched your vids as I was working on my 1st spouse visa in 2019!
same. I applied april 2018 just after your hubby arrived. my hubby came London in july 2018 alhamdu lillah
Aww that's amazing! Happy to be able to have these videos up in time for when you guys need them 😊
I'm a huge fan of your videos. I watched them back in 2019 when applying for hubby's 1st visa. Thank you for being so thorough
Aww thanks for sticking with my channel 😊
Ruksana you are brilliant. Going through this process for my wife now....
Aww, best of luck!! 🙏
Thank you so much for the short broken down videos. They are so detailed and easy to follow and understand. Thank you. Xx
Aww glad you like the way I've done them. I wasn't sure but I think it will all make sense when you see the "upload documents" video.
Hi Ruksana, thank you very much for doing these helpful videos!! I made my own UK spouse visa application in 2018 after I watched all of your videos in 2018. I got frustrated about the new visa application procedure yesterday. After I watched your recent videos, I have a much better clue now. Thank you ❤️.
Hey! Aww I am glad you found my videos helpful the first time around and it seems like they are helping again this time 😊. Best of luck!
Very helpful video. That's a great idea of providing 2 documents for each year
Aww thanks, glad you think so 😊
Wonderful video Ruksana, thank you once again, wishing you the best.
Aww thank you so much! Glad you like it! 💕
Hi Ruksana, thank you very much for your walkthrough videos, very helpful. Do you have like a template for the accommodation letter from parents
Hi, sorry I don't have a template. My parents introduced themselves in the letter, said that they are the property owners and that I have lived with them at the address since... They also mentioned that they and others living in the house will welcome my husband and we can stay as long as we need bills and rent free. They described a little bit about the house (how many rooms, who else lives there) and said that it will not be overcrowded even when my husband joins. Also mentioned what documents they were providing me with as proof of accommodation (mortgage statement, bills and environmental health report).
Thank you Ruks for your informative videos you have inspired us to be organized with our application process :-)
Aww amazing, that it great to hear! 😁
Masha ALLAH very helpful video jazzaka ALLAH khire
Thank you very much, glad you liked it! 😊
Hi Ruksana, thankyou for the very helpful videos. 1 question I had was when you write the letters of accommodation who should they be addressed to. For the first visa it was the entry clearance officer, is it the same for the extension? Thank you in advance. Xx
Hey, I think it’s the same tbh. I think the second time round though I just put “dear sir/madam” on most things.
Very helpful thank you Ruksama. ❤️
Thank you, thank you for watching! 😁
All the best for your application
Thank you so much! 🙏
Videos are so helpful. Thank you so much. Quick question, is there no requirement to send documents to Sheffield like last time in the extension visa?
Aww, thanks for watching! No they no longer have that as an option anymore (even for the first application) it is all done online now. I have a video on that coming up at the end of this little mini series showing how I uploaded our documents.
Thank you for your videos. It's very useful.
Thank you! Glad you like them 😊
Hey
Thank you so much for uploading these videos.
I wanted to ask if it is possible for you to send the outline of the letter signed by the owner. Me and my sister own the property, and my husband lives with me.
I'm not sure how or what to write.
Can you please help?
Thanks
Hi Madia,
I normally charge for an outline. But I think as long as your sister can write a letter to say that she is happy for your husband to move into the property, then that’s all she needs to show. You just need to make her sound excited about him joining you lol
Thank you for sharing again Sana😉 I followed all documents you submitted the first visa of your husband and this time again. Your vlog is a big help for us 😘 thank you
Aww, happy to help! Thank you for watching 😁.
Thanks Ruks , I appreciate your hard work for the articulate information, When we providing proof of address that we lived together is must be for the last two year or only the last six months and also is it must be 6 each if it’s not joint ?
Hiya, so if this is your extension visa then yes you want to provide documents covering he last 2 years proving that you have lived together over that period of time. If you have nothing in joint names then 6 in each name is plenty. So you could 3 documents from each year each person if that makes sense.
Hi Ruksana, first of all thank you for your information's about the application process and also I wanted to ask if I need a environmental health inspection if my land lord mentions about we living in a 3 bed house including my mother in law and my brother in law.
Hi, there is a mandatory section and an optional section and the environmental health report does fall under the "optional documents". However, it is something that I would provide as they made such a big deal of providing one on the first application and I think that any solicitor would advise you to do the same. It helps prove that there is no overcrowding in the house and therefore a safe, liveable environment. It's worth spending the £60-£120 then facing an appeal and losing £1000s
Hi thank you for the video.
Me and my husband has some joint letters and some separate letters and we have also rented at 2 different addresses. If we have 3 joint do we need to provide 3 separate ones? Also do the letters need to cover each for 2 last years? Or can they be random months e.g. one in march one in july one in october thank you x
Hiya, yeah so you need 6 letters in each name so if you have 3 joint then 3 separate covers you for that. They need to be for the last 2 years prior to application so if it was me, I would try to provide 3 from 2020 and 3 from 2021 and try and space the months out a bit, like you said, maybe one from March, July and October and then maybe january, may and September or something.
It doesn’t have to be those months exactly and I wouldn’t stress too much if a couple of your months are close together. Also, don’t worry about making sure you have an October one and your spouse has an October one as well. Just pick random months, they can be the same or different, it doesn’t matter
hi, i have a enviromental health report from the first visa process. am i able to use that or do i need to renew it?
its made out to the exact same address that we live in when he first came and now
Hey, apologies for the late reply, not sure if you still need my help. If you are still living in the same property and it's just you and your husband/kids then just make sure the one that you already have states that it is large enough for you all to live there and it should be fine. There should be a section that says how many people each room sleeps.
Hello thanks for the walkthrough vids. Extremely helpful!. However, I do have a question. Do I NEED to provide 6 each of letters? My wife doesn't get many letters. The last letter she got was in 2020 from the NHS. We don't really have old letters. But perhaps we can get some for this year.
I don't think it says 6 specifically but they do want to see letters in each of your names over the last 2 years to prove that you have been living at the same address during that time. The letters don't have to be individual, they can be joint so say you have 4 letters in joint names then you can provide 2 more in her name and 2 more in your name to make it 6 each.
@@RuksanaAhmed hi am in the same situation as we only have 1 joint letter of council tax. But she has NHS, bank letter, scottish power, and western power distribution, NI letter which all have our address. Plus my letters and bills. Will they be enough to prove? Thanks in advance
Hello how did the process went .. im in the same situation
Hi Ruksana! I want to ask for proofing we lived together for 2.5 years, do we supply monthly bills for the whole year for example, mobile contract bill from Jan-Dec 2020, and then Jan-Dec 2021 or should we just supply a few different months for each year. I have been getting and scanned for every month.
I supply just a few months here and there. Maybe one each from 2021, two from 2022 and one from this year. That’s should be plenty of proof. Do letters from different companies as well or it’ll look like you’re only providing the companies you have the same address at
Hi Rukshana, could you share the website you used to get the environmental health report?
Hi, I didn't use a website. My mum was recommended someone in our area that does it. But you can just google it and a few companies in your area should come up which you can call around. Ours cost us £60 but you could be looking to pay up to £100 depending on where you live. I wouldn't expect it to cosy any more than that.
Thank you very much for all the information, good luck for both of you ! Do mind saying when did you apply ? And how long have you been waiting so far ? Many thanks
Aww, thank you for watching! We actually applied in Nov 2020 and we are still waiting for a decision. Hubby knows some friends who applied months before we did and still haven't heard anything. There seems to be a real back log.
Ruksana what if I can just provide bank statements for 2019 on join name. I didn't know home office will ask that and I'm.really worried
That's fine. You correspondence don't have to be in joint names. Nothing of ours were in joint names. You should provide that statement and 5 letters in your name and 5 letters in you partners name. That will be 6 in total for each of you.
What kind of letter did you show each year. Is a same company 2 letter . Can you give example please
I am a little confused as I went through this in the video. I chose letters from lots of different companies. The more companies you can provide the better really.
Hi Ruksana, love your videos. I had a question regarding the title deeds that I need to provide for my wife's visa extension. I originally provided title deeds to my property for the first visa. Can I use the same title deeds for this visa or do I need to provide a newly ordered one? Thanks again for all your help and advice
Hi, it is technically and optional document so perhaps you can provide the old one but I like to go that little bit further and if it was me, I would provide a new one because a lot could have changed between then and now and how do they know that you haven't sold the property, I wouldn't stress too much over it though because your correspondence letters will all be addressed to that address, all your bills will be to that address so surely you won't have all that correspondence sent there if you have sold it.
My sis in law applied with the same environmental health report despite an additional member to the family and her husband still got his visa. Just some food for thought
@@RuksanaAhmed As always, extremely helpful advice, I really appreciate your help on this topic. Keep the videos coming :)
No problem 😊
Hi Ruksana,
Can you provide both joint and individual letters?
When you said you provided 6 individually - can you provide any 6 letters or do they have to be from similar sources? Thank you in advance.
Yeah deffo, we just didn’t have any joint so just see them all individual. It is better to have them joint I think. Provide them from as many different sources as possible cuz otherwise they may get suspicious and wonder why you only provided one or two...are you really living at different addresses but kept one or two company addresses the same to make it look like you are together? You don’t want them to be suspicious of anything
hey ! super quick question re Environmental Health Report. we provided this in first visa and still live in same property with same people (parents) can the same report be used ?
Hi, when we applied for my sister in law, we used the same report from the first application as it was still the same property. At the time it was just her, her husband and son living in the property but the measurements suggested 3.5 people could live their (ie a baby) so even though they had a new addition to the family, the visa was approved using the old report. Just make sure to write a covert letter explaining why you didn’t get a new one. That’s what we did for her.
@@RuksanaAhmed thank you so much for getting back to me - am i right in thinking that would be the same for the letter from my parents stating they own the house and are happy for us to stay here (use old one for first visa)
Hi sorry for the late reply. Not sure if you need the answer to this anymore lol but I would draft the same letter and re-date it for your parent's. It's a free letter so why not.
Hey Ruks, yet again a fantastic video! I know you may not have the answer to this as you have mentioned you are talking from experience but I'm hoping someone can help me with my question - What about if I live in council housing? I called my housing association and they said they do not provide anything for immigration purposes, not even a letter to say my husband is living with me. I only have my tenancy agreement and correspondence letters in my husbands name to prove he has been living here with me. How will I complete the residence part online about landlord ID etc if my council housing refuses to get involved? I'm stuck and anxious. Hoping someone can advise me...thanks!
Hi, yes this is a tricky one for me as I have no experience with council accommodation. From what I have understood it is fine for your spouse to live with you in your council property. I guess you just provide all the documents related to it even if it is all in your name just like I did for our mortgage and bills which is all in my name. Just don't include their name on it because it will mean they are then claiming public funds which will hinder the application in the future. But please double check this as I am not sure. Wish I could be more help but I hope you do find the answer. Best of luck!
Sister Ruksana 👍
Glad you look liked it 🙂
Hi,hope you and your husband ok. As you mentioned about environmental health report if required is it the same house report you did while applying first time and is it not mandatory.
Hi, we are thank you. Hope you both are too! Yes, the environmental health report is the same as the one we did for our first application. It is only mandatory if you are living in a property with other people. So I provided one the first time round because I was living with my parents. Now, we have our own place so I did not provide one for this application because it is just us.
@@RuksanaAhmed thank you for your response. Do you need to send off hard copy of all submitted documents to an address like we did in the first application? Also what documents do u take along to your biometrics appointment ? And when/ how did you upload the documents?
Thank you so much for your videos. A quick question, do I have to provide a tenancy agreement? I live with a family friend who live in a rented house we live with them. Is a letter from them and proof of address letters enough? looking forward to your reply.
Hmm, that is a strange one. I guess if they're the ones renting and are allowing you to live there it should be ok, but should they have got your landlords permission to allow you to live there? 🤷🏻♀️. I think this should be a question for the solicitors because I don't want to advise you incorrectly. I would like to know who was living in my house if I was a landlord
Hello, i know you mentionned that the correspondence letter is letters that came through the post. What about if my utility bill and phone bill is generated online? Can i still print it and provide it? Thank you
Hi, sorry for the late reply. I think this will be fine as long as your address shows on the online letter. You can also call you bill provider and ask to see if they can send you a letter for the month you need.
Can you tell whats the update on premium service and how long its taking on normal procedure please
Hi, as far as I am aware there is no premium service at the moment because they are unable to promise they can get you a visa in normal processing times which is 3 months for the first application or 2 months for the extension.
Hi
Do you have to send it in hard copy aswell or just need to upload them?
No need to send a hardcopy but we did take hard copies with us to the biometric appointment. I don't think you have to but they did go through some of ours.
i continue living with my parents in law
i dont have corresponder letter? what else i need to do? is ok only my parents in law letter
Aww, I know it's hard when living with parents/in laws. I am sure you have some things with your address,. It does not have to be bills etc. It can be things like bank statements or any letter from the bank, letters from the drs/nhs (the nhs sent quite a few letters out during covid), letter from the dentist, (appointment reminders), letter from HMRC, your p60, mobile phone contracts. Just anything with your name and address on them. But yes, I would also provide a letter from your parents in law saying that they are happy for you to live with them rent and bills free.
Hi Ruksana,
My husband name isnt registered on any bills as we live with my parents, do you think that matters? although he has bank acc with my parents address and with NHS.
Hi, no that shouldn't matter. It is your parent's home. As long as you have other letters that you can provide with his name and their address then that should be fine and it does sound like you do.
@@RuksanaAhmed thank you so much Ruks, btw does it have to be a total of 6 each if you dont have any letters as joint?
Hi Ruks, I am rent a flat, can I just send the tenancy agreement or do I also need to send the inspection report aswell. Does the tenancy agreement need to have both of our names aswell? Thank you.
Hi, if it will be just the two of you then an inspection report is not needed. Just the tenancy agreement is enough. I don't think both names need to be on it but it is always good if it is or if it mentions that 2 people are living there.
Can I submit a land registry from June 2020 as the owner is still the same or will I need a updated one with a updated date on it
Please provide an updated one as anything could have happened between now and then and they can't know that it is still in the same name unless you prove that it is.
Hi Ruk, could u please reply urgently. Do you mean the correspondence letter have to from before the last 2 years of the SUBMISSION OF APPLICATION ? Or BRP EXPIRY DATE?
Hi, they need to cover the last 2 years prior to application.
Hi. I need to ask i came here spouse visa. But wife was carer allowance and still she is. Now what type of form for extension my visa i fill. I earn 18600£ but she is carer.
Hi, it’s the same extension visa as I filled out for my husband. It doesn’t matter if your wife is a carer, you can apply with your wage.
Hi there. Thank you for your videos, they are very helpful. I have a question please. I married abroad, now my wife is in the London with me on a spouse visa. Do we have to marry again in London to be recognised as a marry couple please? ( We haven't done notice of marriage)
Hiya, you don't need to remarry in the UK if you have a certificate from the courts in the country that you married in.
@@RuksanaAhmedThank you very much. May Allah bless you and your family.
Ameen! Thank you very much 😊
Hi, we are also starting to prepare for my husbands FLR. Do we need two years of utility bills or just the latest?
Hi, you only need to provide one of each utility bill. I would recommend you give them the most recent one, that's what we did. You do need two years worth of correspondence though so if you do want to use one of your old bills as one of them then you can.
Hi Ruksana, pls do I scan al l pages of correspondence of the front page with name & address?
I scanned all pages and just put something like "Applicant Correspondence March 2018 P1" or "P2" and then uploaded the next one. The front page probably is enough but I just wanted to provide as much as possible. I do have a video on how I uploaded the supporting documents coming up soon as well which may give you a better idea.
Hi Rukhsana
I live in the property which is on my name, I have my parents living with me, so I need to get the health environment reports or them?
You should get the environmental health report as it is your property.
@@RuksanaAhmed it’s on my name so I still get the report. I have sent my application now and uploaded all the documents but they said we can reuse your fingerprints
Yeah that’s right. Hmm, this is the second person to say this to me this week. I wonder if it’s a new thing they are doing. They said they will use the old fingerprints but need a new picture and I think they will send you something so you can upload a picture yourself
Do the utility statements need to be dated within the last 28 days prior to submission?
Even the address proof?
Utility bills need to be the most recent. Not all companies provide monthly statements. Some provide them every 3 months/quarterly so just the most recent is fine. As for proof of address you need to provide letters from over the past 2 years so these don't need to be from the last 28 days.
Hello, can you please help me - I am currently working on renewing my husbands spouse visa and on the application under the documents tab - it says that we need to provide documents to support our claim that my husband cannot establish a private life outside of UK and want to live in UK - what type of documents could I provide to prove this? Im really confused - hope you can help please x
To be honest, I didn't really provide any evidence on this either. Just put an explanation of why we are choosing to live in the UK over Bangladesh and ticked the box to say I will provide evidence but never did provide anything
These documents you provide, are they uploaded on the application or these are taken to the biometric appointment. Or is it posted?
You have to upload them on a different website to the application. I have a video on this, it is my most recent video and can be found on my channel.
Hello Ruksana , I just found your videos , on TH-cam and tell you what?am so glad I did 😍😍 I subscribed straight away , because of your golden informations and advices !
Please can I just ask you about spouse visa extension fees please of course applying in the UK ..
The visa fee and IHS together
Please please please lemme know as soon as possible.
A lot of love from Liverpool
Hi, sorry for the late reply but thank you so much for subscribing 😀. I am glad you find my videos helpful!
The visa fee for the extension was £1050 and the IHS fee was £1560.
@@RuksanaAhmed no worries dear, whenever you answer it's helpful..! Thank you so much for the information.. but it still pricey 😱😱😱😱😱😱😱 omg that amount of money need saving for ..🥲 unless someone are in very good yearly wage ..or won the lottery...! then you can afford it all at once 😁
Hello Rukshana, many thanks for your advise. We live in a house with my partner onlh but dont pay any rent.. its our Uncles house and he is not charging us rent. We are responsible for all other costs. Do i need inspection report for this do you think?
You need an inspection report if anyone else lives in the house (anyone other than you, your husband and any children you have)
Hai sister..Iam an Indian citizen and now in UK on a fiancee visa for 6 months from NOV 2020 to May 2021. I wanted to know if I can get an Islamic Nikkah from any mosque and then apply for a spouse visa or is it mandate that I get a British marriage and only then I can apply? Please advise its urgent. My boyfriend is a British and I am Indian.
Hi Praveena, a Nikkah is only recognised in Islam, it is not a legal document and therefore will not count as a marriage in the eyes of UK law. You will need to have a court marriage before you make the application
Hi Ruksana,
Your videos are really helpful.
I have to rent an apartment in another city because of my job. My parter cannot come with me because she also works in London. Do you think this is going to affect the visa extension?
Hi, thank you for watching! I don't think it will as long as you explain the situation. There is a section that asks you to list any time spent apart and to give reasons so that will give you the chance to explain it. Many people have to live away for work, doesn't mean you can't sustain a marriage.
@@RuksanaAhmed Thank you
No problem 😊
Hi Ruksana, Hope you are well. I just have a quick question if you can help pls. I am preparing for my husbands visa extension which is due to expire end of July. We have bought a house last year in May, we have the completion letters from solicitors which also confirms there is a delay of up to 14 months for the land registry. it has only been 12 months and yet there is further delay. So do you think the completion letters and help to buy would be enough - so this will be proof of 1 year at this new address. and teh other 1.5 years we lived at my parents house - I was thinking of getting a letter from my mom confirming we lived at their address for that period - I have some correpondance letters from that address too whcih i can add to file -do you think i should get the land registry for my parents property or thats something extra and not required. Please kindly suggest what you would have included in this scenario.
Hi, I’m really sorry I didn’t get back to you. Hope you got everything sorted in the end!
Hi,
Can you please confirm exactly how many letters to provide for each person for each year as I’m a bit confused,
Like for example the years; 2020, 2021,2022 and 2023? (Individual names on letters)
Is council tax necessary for each year if not available for all ?
You need 6 letters per person over the last 2 years so between may 2021-May 2023 if you were submitting this month.
The 6 letter can be 6 in your name only and 6 in her name only which makes 12 letters in total.
Or they can be 6 letters with both your names on them so then you only need to provide 6 total
Or if you have few letters with just your/ her names only and a few letters in both names you can mix (eg. 2 letters in joint names and then 4 in just your name, 4 in just spouses name. As long as each persons name appears on 6 different letters it’s fine. But yeah, you only need it to cover 2 years, I made sure to add one for each of us from after he arrived in the uk which was just extra.
A council tax for each year isn’t necessary. Just have the most recent one as the one you submit under accommodation documents and the older one as part of residential documents as a correspondence letter but try to provide a mix of companies/letter for that
Hi Rukhsana,
My visa is expiring on 20th Nov, and my free appointment for biometric is on 26th OCT. if i book before that it would cost me 112 pounds. What would you recommend?
I would stick with your free appointment. Unless you want to pay and go sooner
Hi Ruksana i actually didn't get about correspondence letter what do i need to write
Hi, you don’t write anything for correspondence. You need to provide 6 letter from the last 2 years in your name (3 from this year and 3 from last year) and 6 letters in your partners name as well. They will see from the address on your letters and your partner’s that your have both lived at the same address over that time.
If you have any joint letter then you only need to provide 6 joint letters instead of 6 each
Hi. What letter is that. We are living in my parents house. Only a letter of them would be enough.. What you mean about 6 letters each
I don't understand
Thank ypu
Hi dear, congrats for getting the visa and i hope you get well soon.
I have a question. How many months of utility bills should i provide?
Hi, thank you so much!! I hope so too. You only need to provide one bill for each utility. Just provide your most recent ones.
@@RuksanaAhmed thank you dear! 🥰
@@bhavnabhikoo6031 No problem ☺️
Please guide me if I have rent house can I apply for spouse visa for my partner
Yes, I have mentioned this in the video, just upload your tenancy agreement instead of a mortgage letter, maybe a letter from the landlord to say that you and your partner can live there. You will not need the title deeds though as the property is not yours and if others will be living there too you will need an environmental health report which I talk about in my "missing documents video"
Hello I want to ask you a question? I would like to know the corresponding address for the 2.5years spent together with my spouse, do I have to provide a letter each month for the 2.5years?
No not each month of the year. 3 per year should be fine, 2 for the half year
@ thank you please
Hi Ruksana, I have a quick question re accommodation. Me and my husband are living in a house my father gifted to us and we pay a monthly sum to my father. We will be providing all utility bills including council tax, other corresponding letters. In regards to the property being in my fathers name - would a letter stating he is the property owner be enough or do we need to provide something more than this? Thank you :)
Hmm, personally I would provide more. I say this because ukvi have refused standard employee documents from people who work for their family members. They expect more, so I can only imagine that is the same with the house being your fathers.
@@RuksanaAhmed thank you for replying. Would a tenancy agreement between my father, my partner and I work? Along with all other correspondences?
I can’t say for sure but if they do want ownership proof as it’s your family members address, I would provide title deeds and a tenancy agreement as well as a letter from your dad saying he’s renting out to you. That way you cover all bases an shouldn’t be refused for lack of evidence
@@RuksanaAhmed @Ruksana Ahmed unfortunately we don't have enough time to get title deeds however I have a document outlining my fathers mortgage for the property - would that be okay? apologies for all the questions
Deeds used to be mandatory document before but now they’re “optional” but they still expect you to submit them and solicitors still mention them on the checklist. That’s why I say it’s best to provide them. A mortgage statement is better than nothing
Tanks very much for help people ..
My questions please
1-they need house report same first visa??
2-i need to send any documents or just scan it ??
3- I received my payslips just by email. I print i sign from employer??
4 - I don’t have contact.i can provide employer letter from my employer??
Thank you for watching!
1. A house report is only needed if you and your partner live in a house with other people. If it is just the two of you then you don't need one.
2. Scan all your documents and then take the originals to the biometric appointment in case they want to see them. Don't send any documents.
3. Yes, print your wage slips, get them signed and also get a letter to say that they are genuine.
4. Contract is not needed, an employment letter is enough.
@@RuksanaAhmed tanks very much for ur answered..
1-my wife get entry 3 certificate is enough??
Do u think i need lawyer for Applying??
I think no need it not hard!!!
First visa is more hard n we applied without lawyer..
@@sam41154 Hi, it really is a personal choice. I also think the first visa is harder, this one is just slightly different to that one but at least you have a better idea on what sorts of things they ask for.
You need to have A2 or B1 for the second application.
Do you need 6 months worth of bills or just the one ??
Ah no, just one for each bill
@Ruksana Ahmed dear my case is different then yours I don't work I receive benefits I am also a disabled but I benefit from ur valuable videos what can u advice me
Hey, your case is very different from mine. I am glad that you still find my videos helpful but I am not sure how I can advise you really as I have never been/understand either of the things that you are going through. My best advice would be that you seek help from a solicitor or maybe even citizens advice
@@RuksanaAhmed I understood from ur previous videos that the next step is to grab a brp card from post office then apply for national insurance and register him in gp dentist housing open an account in bank and enrollment in college is that right ?then from there I start looking for a solicitor to advise but I want to ask u what documents u were taking about in ur videos and u was saying take a picture of them for visa extension am I going to take pictures of all documents u talked about or I am different case I may not need to do same what you did
Hi Mam,
if we get the mail from the uk immigration
regarding particular documents are missing ,
and then want us to send in 10 days
where do we need to send that documents
i mean on which mail????
email id?????
mailbox????
bcoz the mail which they send are automated in which we cant send them
hoping for your reply
Thank you.
Oh Zakir! I am so so sorry I did not get back to you sooner. I know it is too late now though. I guess you just upload them on the UKVCAS website like you uploaded all your other documents, just add them onto the existing ones. What did you do in the end? There is a number you could have called, I show it in my one of my other videos: th-cam.com/video/JR8bzVQBBl8/w-d-xo.html. The number is shown at 1:12:15, hope it helps for any future problems (they do charge for the call though).
Thnx for replying back...
I have sended them the documents,
hoping to get a positive feedback from their side...
its been 5 mnths my passport has been with them.
Hope so i get the visa and my passport back.
@@zakir_ali_vlogs Yes, hopefully!! Let me know 🤞
can i ask you what is the address of UK embassy?
Hi, sorry I am not sure what the address is. You may be able to find it online.
Assalam U Alaykum , Hi
Ruks thanks for such an informative video , one question only I am little confuse
1 - do we need 2 letters from different companies for each person for the whole one year or do we nee 6 for 1 year ? And what gap should be in between both documents?
Thanks a lot for you videos
Keep it up guys , You are getting many Duas 👍👍👍
Hi. You need about 2 letters per year for each person. There isn't really any mention of leaving gaps between your letters but I tried to as it shows different times of the year. I tried to get my first letter from the first 6 months of the year and my second letter from the last 6 months of the year but I do have a year where that wasn't possible but just do the best that you can.
@@RuksanaAhmed
Hi
Thank you so so much Ruks for your efforts
Many Duas for you guys 👍
ভালোবাসা অবিরাম
Thank you! 😊
🇧🇩👉❤️❤️❤️❤️❤️
😁
Thanks sister . This video is very helpful.
Also cover letter who will be mention , because FLR M form they haven’t got no address,
I mentioned like this;
Home Office
FLR (M)
Family Visa Caseworker
Sheffield
Dear Sir/Madam
Please let me know is it ok.
Hey! That is fine but you don't actually have to have any address on it. I didn't. I just put my own name and address in the top right and wrote my letter as Dear Sir/Madam just like you have.
@@RuksanaAhmed thanks sister for reply because I have to mention someone because one of my friends applied for her wife he wrote same like that, also her wife visa came within 12 days used standard service.