Evolis Primacy 2 | Regular cleaning

Follow the instruction to learn how to do a regular cleaning of your Primacy 2 card printer:
Maintenance accessory needed: Evolis adhesive cleaning card
1. Open the printer cover
2. Remove the ribbon
3. Close the cover and press until a click is heard
4. Open the card feeder
5. Remove the cards and using the lever, set the card thickness to the max position
6. Double-click on the power button on the control panel
7. Remove the film from the adhesive card and insert it into the feeder, adhesive side up. The cleaning starts.
When the cleaning is over, the used adhesive card is ejected into the output hopper.
Before using the printer, remember to reset the gauge to the desired card thickness
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Recommended cleaning cycle: whenever the ribbon is changed.
Mandatory cleaning cycle: when the cleaning warning is triggered (after a certain number of inserted cards).
The print head warranty is directly linked to regular cleaning of the printer. If the regular cleaning is not performed and if the warning light remains ON, the print head warranty is automatically voided due to a failure to comply with contractual maintenance obligations.

[@ppapunjab3673]

Card dosn't pull itself what to do now

[@MrFamousamos29]

Is there a way to bypass the cleaning notification? I ordered more adhesive cards, but they have not arrived and I am still needing to continue printing

[@evoliscardprinter]

Hello Michael,
We advise you to wait for your cleaning kit and to be able to carry it out to continue printing. This will allow you to continue to benefit from your warranty with complete confidence.