Evolis Primacy 2 | Advanced card printer cleaning

Follow the instruction to do an advanced cleaning of your Primacy 2 card printer & print head:
For a more in-depth clean, we recommend carrying out an advanced clean every five regular cleaning cycles.
1. Advanced cleaning of Primacy 2 card printer:
Maintenance accessory needed: impregnated “T” shaped card, adhesive card.
1. Open the printer cover.
2. Remove the ribbon from the printer if present.
3. Close the cover and check it has clicked shut.
4. Open the feeder.
5. Using the lever, set the card thickness to the MAX position
6. Remove any cards present in the feeder.
7. Double click the cleaning button on the control panel before inserting the cleaning card
8. Take the “T” shaped cleaning card and insert it into the feeder as shown. Cleaning starts.
9. Remove the “T” shaped card, then remove the film from the adhesive cleaning card and insert the cleaning card into the feeder as shown, adhesive side up. Cleaning starts.
10. The used adhesive card is ejected automatically into the output hopper.
2. Advanced cleaning of Primacy 2 print head:
Maintenance accessory needed: cleaning pen.
1. Remove the cap of the cleaning pen.
2. Unplug the power supply, open the cover, and find the print head.
3. Pull the protective cover up and gently rub the pen from left to right along the print head for a few seconds
4. Close the cover. Reconnect the printer.
Wait for 2 minutes after cleaning before using your printer.
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To prevent any effect on the printing quality or permanent damage of the print head, please avoid:
- any contact between the print head and any metal or sharp objects.
- touching the print head directly with your fingers
- any discharge of static electricity.
00:00 Advanced printer cleaning
01:20 Advanced print head cleaning