The techs at Microcenter actually know what they are doing. If you bring a computer for repair at BestBuy, they will charge you a lot of money and still not resolve the issue.
Depends on the location. Sometimes you could luck out and the Geeksquad technician knows what they're doing. Sometimes you get what happened on the Linus Tech video.
@@katid571 See the thing is though on Average it probably depends on your Store they send it off to a PC Repair Place to fix it that is what my Local Geek Squad told me they dont do Hard Drives and some other stuff inside the store
Ex Best Buy front end manager here...Best Buy actually does only the very minor repairs. Like replace a fan or reseat a cpu. Literally the basic stuff. Anything needing parts replaced or systems walked for diagnostics they send them off to actual techs at a different 3rd party company. Best Buy has a USB stick that they put int the computer to "fix" software issues and if that USB cant do it...Off she goes to the real techs as well. The GEEK Squad is a complete scam. Also heres a cool tidbit...Best Buy wont hire PC techs to work in the Geek Squad. They have "in house training" for them and thats it. They dont want you actually knowing what your doing because you might be tempted to try to fix the PC in house and that gets them into trouble
The only thing that could go wrong is you break the fan, But even then it must be vary rare to do so... I've never done it in 30 years of manually spinning fans connected to PSU lol. And motherboards have a diodes, And any voltage produced it very minimal. Honestly this subject is nothing to be concerned about! But if you are paranoid it doesn't matter to try avoid doing it.
@@mozzjones6943 But overspinning the fans could damage them. I used to work at an IBM refurb facility and one of the techs would get a machine in the blowoff booth and he'd have those fans SCREAMING.
@@DoomGuy9001-MK4 Eh, not always. I've killed a motherboard before by spinning the fans too fast. It's rare due to the many protections on boards nowadays but it's not impossible.
@@mozzjones6943 It's always better to be safe than sorry. If I leave my fans in place I will always hold them still as I've popped a motherboard before by using my old vacuum cleaners blower function. It span the fans up way faster than they would normally spin and whatever protection was on the motherboard clearly didn't do it's job.
Probably at 15 bucks an hr, 17 with good commissions 😂. Manager probably makes 19 And I'm pretty sure I'm being generous on the prices 😅 But I'm no hater because if you play and leverage your cards right in a lot of career Fields you come out on top
Microcenter in Brentwood gave me a dead x570 motherboard, wasnt their fault. I had them diagnose it and I let them know that i had purchased it from them when i got a bill and they confirmed it was the motherboard. They said nbd, and I didnt have to pay and offered to give me a newer better one if they didnt have the one I bought in-stock. 10/10 service. I dont know if I was the acception, but I definitely wasnt even pushy about the issue and they were super accommodating regardless.
that little kiosk would be a great place to offer marketplace deal hardware validation. Allowing someone selling/buying a system to prove it works. would be a great sales tool too. You could snag upgrades or peripherals while in store after checking that your new to you system works.
Let's take more field trips behind the green doors into the service departments. Great video especially when management actually allowed you to talk to the techs and interrupt their diags, albeit just briefly.
I don't live near Miami but I am looking forward to MicroCenter opening up that location so we can get more great content like this. Thank you for what you do Greg, you are an amazing and invaluable teacher.
One thing caught my eye. When dusting off with compressor I always take the case out the back door to blow dust off. Had one guy would need a new video card about once a year... multiple cats hair and he never cleaned his PC. Clean house, but dust adds up.
Hello and salutations once again, I've been posting comments on all my favorite TH-cam PC related channels on not having a Micro Center in AZ, we would truly love to have one in AZ. The closest one is in Tustin CA, its still the dream to have a Micro Center in AZ. Also keep up the good content that you provide. This episode was very insightful on what goes on in Micro Center which is really cool to see.
I've seen many videos from different TH-camrs doing stuff at Micro Center and every time I see one I just think: I wish we had that here in The Netherlands. Building anything beyond a generic pc here usually requires shopping at multiple online vendors
I disagree with charging to fix if the parts came from them. My local PC repair place doesn't charge for diagnose but they will show you what was the issues they found.
@@yarogrigoriev1609 This isn't a question of charging for replacement parts. As stated in the video, new parts that are assembled and defective are replaced for free. They make it right. The _diagnosis,_ however, involves separate labor and a separate department. And those guys don't work for free.
@GregSalazar that's where if it was their parts that they sold, they should not charge. It's like selling a car with broken parts and charging the buyer to find out what's wrong.
This series is cool and honestly such good marketing for micro center not only are they getting advertising so pple shop there but now I’m actually thinking about applying for a job to my local one. Wish me luck 🙂
If you have the warranty from best buy, they wont charge you a diagnositc fee nor do they charge a restocking fee to replace the faulty part if you bought it from them
Those prices are high, but to do it yourself and having to troubleshoot different parts of hardware is intense especially if you don’t have spare parts to make sure a specific part is the issue .
Greg, this first guy was entertaining and had a good personality. You should see if he wants to partner with you on fix or flop! Well if he lived in Florida I guess.
im just trying to figure out why its 100 dollars extra to add an aio its not really that much more difficult than an air cooler honestly i can added a small fee 25-50 bucks but damn 100 bucks
@@profosist its not that many wires atleast anymore most of them are 1 to 4 wires and most fans are linked together these days shit i built my first pc with a artics liquid freezer 3 aio added like 5 minutes of time
@@originaldeadclown some if the RGB ones have 2 wires per fan and at least 2 if not spaghetti coming off the cpu block. It's why I like fractal's offerings, clean one wire
I dont know how I feel about performance pay. It can have the illeffect of people pumping out half baked repairs. Though the do more work get more money would have been real nice during my years in Geek Squad as usually work load was highly imbalanced. The number of things that we got done incorrectly from service center who were paid per repair was crazy though. System sent out for failed HDD, they reinstalled the OS?
A valid point of criticism. Though I will say their repairs and diags are almost always double-checked by management and verified through multi-component testing. Nothing like what I've personally experienced from Geek Squad "repairs."
If they are going to regularly be blowing dust out of systems they REALLY need a blowoff booth. It's safer, doesn't get dust blown all over the place, and the tech wouldn't have to kneel down. I'd like to see the same kind of video about the Geek Squad... not that Best Buy would allow it.
things are slightly different here in the uk if i buy parts and not working they can not charge us for a diagnostics check if parts was purchased at said store
5:26 I'm pretty sure the fan on that cooler was still plugged into the fan header when he yanked it loose.
5 หลายเดือนก่อน
No matter what equipment you work with after couple of years you act either more careless or less than a noob user. These headers have no locks and as long as you pull it up nothing will hapen even after thousands of cycles.
I also noticed, but he held MB, so there was straight pull up. I worked in the industry where we assembled plugs/connectors and believe me, the individual pins hold very well…but still a gentler approach would not be amiss 😅
It'd be really nice if Gear Up came to NY (specifically Westbury, or anywhere in the NYC area). Probably never going to happen, but hey one can dream right?
It was one of the questions I had with your series, whether someone that wasnt you could buy the parts and build the PC themselves in store rather than using the knowledge bar and then test the post at that monitor/power station?
can I work here? It's nice to see this actually done correctly, except for the air compressor. they are more prone to water/condesation blowing thru the air hose.
My laptop did not power on 1-2 weeks ago. No response when pressing power button. Tried removing cmos battery and laptop battery and it worked again. I really dont know why. But it did. But i always remember your videos, the things that are easy to try out when troubleshooting.
@@SlyStarling yes. After reseeding the battery and cmos. It worked. Also, it doesn't turn on before even if plugged. So. I really think its the cmos reset that fixed it
The build at 11:50 have the Bottom fans pointing downwards for exhaust? Why? Shouldn't those be set for intake as the cooler air is always at the bottom?
Is that like the "Genius" Bar at Apple stores that all they do is tell you to buy a new iPhone/iPad/whatever without doing any type of troubleshooting? /s
Soo either that manager recently ate some Cheetos or he's a very heavy smoker lol. idk how that stood out to me so badly but once I noticed it I couldnt look away haha
Hey guys. I'm the dude in the video. I was a heavy smoker which is why my fingers were stained. I have been without cigarettes for the last month though. Just wanted to clear that up for y'all.
@@ibeagangsta I didn't mean to be rude, i just know how much smoking ruins people so Im happy you're done with it, keep up the awesome work you guys do
Thanks for including me in the video Greg. Enjoyed hanging out with you guys while you were here. Welcome back any time 👍
The techs at Microcenter actually know what they are doing. If you bring a computer for repair at BestBuy, they will charge you a lot of money and still not resolve the issue.
My geeksquad actually fixed my issue. I guess it depends on your city's best buy
yes but the price way way to high
Depends on the location. Sometimes you could luck out and the Geeksquad technician knows what they're doing. Sometimes you get what happened on the Linus Tech video.
@@katid571 See the thing is though on Average it probably depends on your Store they send it off to a PC Repair Place to fix it that is what my Local Geek Squad told me they dont do Hard Drives and some other stuff inside the store
Ex Best Buy front end manager here...Best Buy actually does only the very minor repairs. Like replace a fan or reseat a cpu. Literally the basic stuff. Anything needing parts replaced or systems walked for diagnostics they send them off to actual techs at a different 3rd party company. Best Buy has a USB stick that they put int the computer to "fix" software issues and if that USB cant do it...Off she goes to the real techs as well. The GEEK Squad is a complete scam. Also heres a cool tidbit...Best Buy wont hire PC techs to work in the Geek Squad. They have "in house training" for them and thats it. They dont want you actually knowing what your doing because you might be tempted to try to fix the PC in house and that gets them into trouble
Keeping the fans from spinning also ensures that no voltage is generated due to the fans over spinning in the coils. Nice job MicroCenter
That is a myth. Voltage does not return to the motherboard header, or any header, as there is a diode installed.
The only thing that could go wrong is you break the fan, But even then it must be vary rare to do so... I've never done it in 30 years of manually spinning fans connected to PSU lol. And motherboards have a diodes, And any voltage produced it very minimal. Honestly this subject is nothing to be concerned about! But if you are paranoid it doesn't matter to try avoid doing it.
@@mozzjones6943 But overspinning the fans could damage them. I used to work at an IBM refurb facility and one of the techs would get a machine in the blowoff booth and he'd have those fans SCREAMING.
@@DoomGuy9001-MK4 Eh, not always. I've killed a motherboard before by spinning the fans too fast.
It's rare due to the many protections on boards nowadays but it's not impossible.
@@mozzjones6943 It's always better to be safe than sorry. If I leave my fans in place I will always hold them still as I've popped a motherboard before by using my old vacuum cleaners blower function. It span the fans up way faster than they would normally spin and whatever protection was on the motherboard clearly didn't do it's job.
Thanks
What a dream job working in Micro center and building and fixing computers.
For shitty pay.
Dream job for the younger folk who are okay with the lower pay and love building computers.
Probably at 15 bucks an hr, 17 with good commissions 😂. Manager probably makes 19
And I'm pretty sure I'm being generous on the prices 😅
But I'm no hater because if you play and leverage your cards right in a lot of career Fields you come out on top
Mircrocenter requires IT certification but you are better off working a real IT job.
@@narwhal9852 base starts at 18 and goes up to 35 when on productive pay most average around 25
Microcenter in Brentwood gave me a dead x570 motherboard, wasnt their fault. I had them diagnose it and I let them know that i had purchased it from them when i got a bill and they confirmed it was the motherboard. They said nbd, and I didnt have to pay and offered to give me a newer better one if they didnt have the one I bought in-stock. 10/10 service. I dont know if I was the acception, but I definitely wasnt even pushy about the issue and they were super accommodating regardless.
My only complaint is that I do not have a Micro Center near me, but my wife and bank account is happy about that.
Being in PA, nearest one is Ohio, and it would be a 2 day trip for me. RIP
I have 4 near me in NYC. My sad bank account reflects that
Mine is that there is a Micro Center, about four hours away, in a bad neighborhood. T.T
that little kiosk would be a great place to offer marketplace deal hardware validation. Allowing someone selling/buying a system to prove it works. would be a great sales tool too. You could snag upgrades or peripherals while in store after checking that your new to you system works.
Wonderful video. Loved being able to see the " Behind The Scenes " work. Learning about hardware has always been a favorite of mine.
Let's take more field trips behind the green doors into the service departments. Great video especially when management actually allowed you to talk to the techs and interrupt their diags, albeit just briefly.
I don't live near Miami but I am looking forward to MicroCenter opening up that location so we can get more great content like this. Thank you for what you do Greg, you are an amazing and invaluable teacher.
One thing caught my eye. When dusting off with compressor I always take the case out the back door to blow dust off.
Had one guy would need a new video card about once a year... multiple cats hair and he never cleaned his PC. Clean house, but dust adds up.
Great video Greg.
Those Micocenter techs are great at what they do.
Those fees are perfectly reasonable for the service.
Yea Microcenter is the place to go for anything.. It's the best place I've ever been for my PC.
Micro center is such a paradise for us tech nerds. thanks Greg for always touring it for us who lives far away 😁👌
These guys seem nice. 10/10 would hang out with them.
Loved this video, pls do more!
This was a really fun video to watch, Great Job!!!
Greg will there be fix or flop in Miami micro-center?
Do you mean Gear Up? If so, we aren't sure! We haven't heard much about the store apart from its opening date.
i second this, i have nasty withdrawal symptoms😢😂
Microcenter is opening new stores in densely populated areas. People drive hours to buy from them.
@@GregSalazar perhaps let them give referrals to people who can't afford a repair service. Then maybe negotiate a sponsorship lol.
Hello and salutations once again, I've been posting comments on all my favorite TH-cam PC related channels on not having a Micro Center in AZ, we would truly love to have one in AZ. The closest one is in Tustin CA, its still the dream to have a Micro Center in AZ. Also keep up the good content that you provide. This episode was very insightful on what goes on in Micro Center which is really cool to see.
I've seen many videos from different TH-camrs doing stuff at Micro Center and every time I see one I just think: I wish we had that here in The Netherlands. Building anything beyond a generic pc here usually requires shopping at multiple online vendors
i love microcenter whenever i go to one i stay for hours like a kid in the candy store that place is just perfect nerd haven.
Great job for off the cuff, Greg. Really enjoyed this.
Thanks for watching!
14:10 third fan at the bottom, where the screws at
I enjoyed the behind the scenes of the knowledge bar. Pretty cool of micro center to let you look
Great video Greg......I'm so glad i have a Micro Center about 40 mins from my house!!
Nice looking behind the scenes, would like to see more vids like this too.
I disagree with charging to fix if the parts came from them. My local PC repair place doesn't charge for diagnose but they will show you what was the issues they found.
Do you think people should work for nothing?
If the rig is assembled by someone else you have to charge.
It also depends on warranty terms.
@johngangemi1361 if you sell the dead parts, should you replace them? Also, make it right by them?
@@yarogrigoriev1609 if the fault was caused by dead parts and not by incorrect installation or user damage. Yes.
@@yarogrigoriev1609 This isn't a question of charging for replacement parts. As stated in the video, new parts that are assembled and defective are replaced for free. They make it right. The _diagnosis,_ however, involves separate labor and a separate department. And those guys don't work for free.
@GregSalazar that's where if it was their parts that they sold, they should not charge. It's like selling a car with broken parts and charging the buyer to find out what's wrong.
This series is cool and honestly such good marketing for micro center not only are they getting advertising so pple shop there but now I’m actually thinking about applying for a job to my local one. Wish me luck 🙂
This was a great video and I'm very grateful that you shared it with us. I'm still bloody jealous that we don't have Micro Center in the UK! 🤩🤩🤩
Knowledge Bar recruitment video was pretty nicely done Greg ;)
If you have the warranty from best buy, they wont charge you a diagnositc fee nor do they charge a restocking fee to replace the faulty part if you bought it from them
Glad I know how to do things. Those prices are ridiculous.
First thing I noticed too. Prices are insane and taking advantage of customers who don't know any better.
Agreed, if you really need these services find a local well reviewed PC shop would be much cheaper
Those prices are high, but to do it yourself and having to troubleshoot different parts of hardware is intense especially if you don’t have spare parts to make sure a specific part is the issue .
Greg, this first guy was entertaining and had a good personality. You should see if he wants to partner with you on fix or flop! Well if he lived in Florida I guess.
Definitely like to see more content like this!
im just trying to figure out why its 100 dollars extra to add an aio its not really that much more difficult than an air cooler honestly i can added a small fee 25-50 bucks but damn 100 bucks
My guess wiring and cable managing all the wires as well as dealing with the software.
@@profosist its not that many wires atleast anymore most of them are 1 to 4 wires and most fans are linked together these days shit i built my first pc with a artics liquid freezer 3 aio added like 5 minutes of time
@@originaldeadclown some if the RGB ones have 2 wires per fan and at least 2 if not spaghetti coming off the cpu block. It's why I like fractal's offerings, clean one wire
@@profosist arctics freezer 3 has a 2 wire option 1 for pump power off the board and 1 for lights and fans combined or you can run a multi plug setup
Again again.. thanks
That Sean dude should make a channel of his on!
I had no idea that Micro Center offered those services. Cool. Always fun learning with you.
i am looking forward to the new Miami store opening this month. have to make sure i leave most of my cards at home when i go.
Absolutely love this video
The Miami one opens next week!!! I'll see you there!!
I had a few roach motels back in my day as a pc tech. Toss it in a bag and give it back is standard due to it's a biohazard.
MicroCenter to Europe. NOW ! I probably would like to work there too, lol
I dont know how I feel about performance pay. It can have the illeffect of people pumping out half baked repairs. Though the do more work get more money would have been real nice during my years in Geek Squad as usually work load was highly imbalanced. The number of things that we got done incorrectly from service center who were paid per repair was crazy though. System sent out for failed HDD, they reinstalled the OS?
A valid point of criticism. Though I will say their repairs and diags are almost always double-checked by management and verified through multi-component testing. Nothing like what I've personally experienced from Geek Squad "repairs."
I used to do this years ago at CompUSA lol.
Love the more involved video. Love the Muppets shirt. 😊
These guys were true nerds. Knowledgeable and awkward
Kinda wish they would do a build here section in our Microcenter in STL. But the Brentwood location is limited on space.
Holy USB ports, how in the world does that happen?
i have a feeling the Bad Case IO caused the Motherboard to go bad but i could be wrong
Would they install a cpu and air cooler in to an existing build?
probably a single hardware install sku available, likely listed on the site.
1:37 T4 What whould it be with 3 Radiators ? ;)
If they are going to regularly be blowing dust out of systems they REALLY need a blowoff booth. It's safer, doesn't get dust blown all over the place, and the tech wouldn't have to kneel down.
I'd like to see the same kind of video about the Geek Squad... not that Best Buy would allow it.
its the same but smaller space and like a 2 week back log and only one tech ;)
Great shirt and good content as usual
things are slightly different here in the uk if i buy parts and not working they can not charge us for a diagnostics check if parts was purchased at said store
Not the Home Depot Cart in their store, or the nic'd out fingers on the manager, thought something was wrong with my monitor lol
I so wish there was a Micro Center in SE Wisconsin !
just gotta go another hour or so south, its worth the drive ;)
we need those stores in Canada....Please come to Montreal
5:26 I'm pretty sure the fan on that cooler was still plugged into the fan header when he yanked it loose.
No matter what equipment you work with after couple of years you act either more careless or less than a noob user. These headers have no locks and as long as you pull it up nothing will hapen even after thousands of cycles.
I also noticed, but he held MB, so there was straight pull up. I worked in the industry where we assembled plugs/connectors and believe me, the individual pins hold very well…but still a gentler approach would not be amiss 😅
@14:10 Please tell me they fixed those off center stickers on the fans. That would drive ne batty lol
Sell that person a 43" monitor who is getting the data transfer to a new system. They will have all that space for more files and shortcuts. 😂
Top10 dream jobs if you ask me, sadly i live in small city and small country, we dont have these places.
Only gotta salvage oldies for the giggles.
It'd be really nice if Gear Up came to NY (specifically Westbury, or anywhere in the NYC area). Probably never going to happen, but hey one can dream right?
As a Linux user it was fun to see the Debian logo on that screen by the data recovery area.
Did you learn anything additional from MicroCentre that you’re going to implement in your own fix or flop episodes?
I vote Greg for Micro Center President! 😃
Gregg, I want to OC my 5700x when Miami Micro Center Opens. You are a good sport 😊
It was one of the questions I had with your series, whether someone that wasnt you could buy the parts and build the PC themselves in store rather than using the knowledge bar and then test the post at that monitor/power station?
Those are the most stained nicotine fingers ive seen since the 1980's
It's white balance on account of filming in a room without controlled lighting.
AWESOME VIDEO
Thanks for learning Greg, maybe your videos will improve as your knowledge does.
can I work here? It's nice to see this actually done correctly, except for the air compressor. they are more prone to water/condesation blowing thru the air hose.
been to microcenter a lot, built a lot of pc's, and the issue i have is when I watch these videos it just makes me want to go build a pc for no reason
So wish we had something like this in England. All we have is PC world and I wouldn't trust them with any PC at all.
Ei, hello again from the Philippines❤❤❤
Hi!
My laptop did not power on 1-2 weeks ago. No response when pressing power button. Tried removing cmos battery and laptop battery and it worked again. I really dont know why. But it did. But i always remember your videos, the things that are easy to try out when troubleshooting.
@@Kaimifune Could of just been a bad laptop battery, or CMOS. Which did you plug back in when it still was able to turn on?
@@SlyStarling yes. After reseeding the battery and cmos. It worked. Also, it doesn't turn on before even if plugged. So. I really think its the cmos reset that fixed it
Do they offer to let you use their tools in the build your own.
The build at 11:50 have the Bottom fans pointing downwards for exhaust? Why? Shouldn't those be set for intake as the cooler air is always at the bottom?
It’s not a huge deal either way. I do believe this was at the owner’s request.
Maybe reverse blade fans?
good one
Idk why but that dude looks like he owns the place
Is that like the "Genius" Bar at Apple stores that all they do is tell you to buy a new iPhone/iPad/whatever without doing any type of troubleshooting? /s
That was very cool. And I don't miss doing that..actually I kinda do
Awesome video LFG GEAR UP SEASON 4...
oh, you can use a blower to clean a PC, just hold the fan blades
there needs to be a microcenter in louisiana
Did they steal a home depo shopping cart?
Lol there is a home depot right next to the building
@@tmrynne ohhhh
Who would have guessed? lol A DOA Asus board. I have had two of those in the last year.
I live next to microcenter and recently got IT certified, wonder if I should work at there 💅
$200 is what I charge for full build os installation and proper setup, seems on point.
Just subbed enjoying content
Just to let you know that the Miami store opens Aug 23
Yes, we are aware. Thanks!
Soo either that manager recently ate some Cheetos or he's a very heavy smoker lol. idk how that stood out to me so badly but once I noticed it I couldnt look away haha
Also stood out to me aswell.
It's just camera lighting. We had wild white-balance issues filming in that room without controlled lighting.
Wow, part of me want to work at the micro center.
Dude in the diagnostic room seems cooll
When is Greg gonna open up the "Salazar Knownledge bar"? 😂😂😂
Would Be Nice To Have Micro Center's Here In Canada
I WANT A MICRO CENTER WHERE I LIVE!!!! (Huntsville AL) It's like computer nirvana!!
8:50 now that's a heavy smoker right there
yeah I was about to ask about those yellow fingers
I thought they were Cheetos fingers.
I think that's just lighting. Don't think he smokes at all (at least couldn't smell it after being near him for several hours).
Hey guys. I'm the dude in the video. I was a heavy smoker which is why my fingers were stained. I have been without cigarettes for the last month though. Just wanted to clear that up for y'all.
@@ibeagangsta I didn't mean to be rude, i just know how much smoking ruins people so Im happy you're done with it, keep up the awesome work you guys do
that's a great shirt greg lol
I live this. I'm going to tustonnthis weekend and enjoying my nerdgazms
Chasing rabbits isn’t the problem Greg, it’s those darn gremlins that’ll sneak up behind you and bite you in the butt!!! 😉🤪