The Laptop Hinge Problem: Designed for Failure and Fueled by Cost Cutting

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  • เผยแพร่เมื่อ 4 พ.ย. 2024
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    I really am getting sick of repairing broken laptop hinges. This ASUS Zenbook is a perfect example of manufacturer's cost cutting under the guise of "premium". "US Military Grade durability" Yes they use weak adhesive to attach a hinge to a thin piece of metal.
    At what point will these companies simply spend the few dollars more to design a hinge that won't destroy itself? I've had hundreds of customers at my small repair shop alone switch over to MacBook's due to their build quality alone. Which means they're now locked into an ecosystem where I am unable to help them in any way if something breaks. This is a terrible trend that needs to stop.
    But it won't.

ความคิดเห็น • 1.8K

  • @SalemTechsperts
    @SalemTechsperts  6 หลายเดือนก่อน +178

    Play World of Warships here: wo.ws/3UfjFgt
    Thank you World of Warships for sponsoring this video.
    During registration use the code BRAVO to get for free: 500 doubloons, 1.5 million credits, 7 Days of Premium Account time, and a free ship after you complete 10 battles!
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    • @paulrevere1183
      @paulrevere1183 6 หลายเดือนก่อน +14

      we're putting Salem on the map with our superior naval warfare and 7 days premium account time

    • @Kraleon3558
      @Kraleon3558 6 หลายเดือนก่อน +5

      the greatest technician that's ever lived deserves the sponsor money

    • @AgustinFelixBrusca
      @AgustinFelixBrusca 6 หลายเดือนก่อน +2

      YOU REACHED 1M WOOOOOOO

    • @subhammandal119
      @subhammandal119 6 หลายเดือนก่อน

      your sister's toot brush

    • @Ayon_Mondal
      @Ayon_Mondal 6 หลายเดือนก่อน +6

      I have a 10yr old 17inch Lenovo, and it too had the same issue where the bolt threads were just ripped out and the entire display assembly would just fall off. I tried to re attach those metal threads by using a resin based glue, but it too broke within 5 tries of me opening and closing the lid.
      Finally, my dad just drilled through the bottom case and glued in metal strips underneath where the hinge screws would be. And then attached the hinge using longer bolts, sandwiching the bottom case/frame between the hinge and the newly attached metal strips.
      Now the screen is as solid as a rock.

  • @Touma134
    @Touma134 6 หลายเดือนก่อน +1107

    You know it's crap when the person who is financially profitting from your crappy design complains about it. Repair is the one industry where most people in it actively rail against the bad practices making them mondy.

    • @TheStickCollector
      @TheStickCollector 5 หลายเดือนก่อน +22

      I blame lenovo for this.
      I have a hinge that can be removed from the case. Seems so flimsy.

    • @Anankin12
      @Anankin12 5 หลายเดือนก่อน +8

      ​@@BlackKrayaEven if they did, they STILL wouldn't be able to do the repair properly because they would have the same problem again

    • @normalstranger6482
      @normalstranger6482 2 หลายเดือนก่อน +1

      It also makes repair harde

    • @TheOystei
      @TheOystei หลายเดือนก่อน +2

      repair people hate shit designs that fails for no reason, ask just about any mechanic.

  • @mattscomputerservices
    @mattscomputerservices 6 หลายเดือนก่อน +254

    What’s funny is that I actually brought this issue up to Lenovo at CES and the PR rep said well if it was a known issue we issue a recall of course and I was like yeah right. There’s a reason why I fix these on the daily, it should be recalled.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +72

      Thank you for doing that! Shops like ours need a voice. I'm hoping to go to CES this year and fully expect to be given the BS PR treatment. Also I just subbed to your channel and look forward to watching your videos. We're a rare breed!

    • @mattscomputerservices
      @mattscomputerservices 6 หลายเดือนก่อน +48

      @@SalemTechsperts We are exposing CES next year! Video title, anti-repair product awards!

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +39

      @@mattscomputerservices holy shit this is an amazing idea

    • @jay-rbarroso8699
      @jay-rbarroso8699 5 หลายเดือนก่อน +1

      Excited for this!

    • @Mister_Phafanapolis
      @Mister_Phafanapolis 2 หลายเดือนก่อน +2

      Reps on the floor don’t ackshually know the nitty gritty of how these things work. You cannot expect to have enthusiast-grade conversation with media marketing automations.

  • @clementpruvost8670
    @clementpruvost8670 6 หลายเดือนก่อน +2487

    Hinge problems can be resolved by one word: Metal.

    • @creativestudio3816
      @creativestudio3816 6 หลายเดือนก่อน +22

      @salemtechsperts your website is banned

    • @zain2854
      @zain2854 6 หลายเดือนก่อน +64

      or using good quality plastic.

    • @cosmostardust5624
      @cosmostardust5624 6 หลายเดือนก่อน +77

      @@creativestudio3816wtf do you mean his website is banned? Did you mean broken?

    • @MrHoangShock
      @MrHoangShock 6 หลายเดือนก่อน +49

      Metal does not automatically mean sturdy, one sample is the asuck in the vid, other is when they use plastic mold beneath the metal panel to screw the hinge in, and eventually the screw rip out those plastic part too.

    • @cosmostardust5624
      @cosmostardust5624 6 หลายเดือนก่อน +1

      @@creativestudio3816I checked it, and it is definitely not broken. So it’s either your internet, or some restrictions set up on your device.

  • @enestekin2
    @enestekin2 6 หลายเดือนก่อน +331

    im watching this video on a hp laptop with a busted hinge

    • @antor_khan
      @antor_khan 5 หลายเดือนก่อน +1

      ME TOO!

    • @noone-dc4uh
      @noone-dc4uh 5 หลายเดือนก่อน +25

      HP = hinge problem 😂

    • @ManosDaYoutuber
      @ManosDaYoutuber 5 หลายเดือนก่อน

      Based

    • @MarcelAgvanyan
      @MarcelAgvanyan 4 หลายเดือนก่อน +3

      Same! Eveeytime i close it the display cable is in danger

    • @Sandesh98147
      @Sandesh98147 4 หลายเดือนก่อน

      Replying this on a Lenovo laptop with wonky hinge

  • @DJdoppIer
    @DJdoppIer 6 หลายเดือนก่อน +1011

    *(**9:58**)* - He's not even complaining about how they hid screws underneath the rubber feet, which itself should be considered a manufacturing hate crime. Poor dude has already accepted that atrocity.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +322

      I'm so glad you noticed that lmao

    • @AliviaSherrill
      @AliviaSherrill 6 หลายเดือนก่อน +8

      What's so bad about that? Just curious. I like that it keeps the screws hidden and i can just pop them back into place after im done

    • @a.mackey3499
      @a.mackey3499 6 หลายเดือนก่อน +95

      @@AliviaSherrill You're not gonna be looking at screws anyway since they're on the bottom. It's just a waste of time to get them off. None of the screws on my current laptop are hidden under rubber feet, which means I can take the bottom off much quicker and with less hassle, which can translate to significant time savings for professionals. I think you're also supposed to replace the adhesive if you don't want them to fall off later on, which would be a total pain. Idk how common it is to do that though; I haven't replaced the adhesive on my 2014 HP Envy after taking it apart multiple times and the feet still stay on, though the adhesive is noticeably weaker now.

    • @dylondeec
      @dylondeec 6 หลายเดือนก่อน +6

      Ey! I've still got my HP Envy from 2014 as well! Battery needs life support buy still goes well

    • @lenshibo
      @lenshibo 6 หลายเดือนก่อน

      @@AliviaSherrill Screws don't need to be hidden. Even garbage companies like apple know this. Nobody in the world looks at the bottom of a laptop and thinks "eww i can see screws! im not gonna buy this" not one person cares about visible screws so why make it a pain to take it apart by hiding them?

  • @vincentlevesque30
    @vincentlevesque30 6 หลายเดือนก่อน +67

    Thanks for acknowledging that the design problem does not come from the engineering but from the accountant... as an engineer myself, I can garantee you we see problems and want to fix them, but it is refused because the price increase of the part and engineering development...

  • @Pamjamelia
    @Pamjamelia 6 หลายเดือนก่อน +407

    While the shorts are fun, seeing detailed breakdowns of repairs and such with your sense of humour and gradually degrading mental state makes long-form videos the Greatest Videos That Ever Lived.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +93

      I lol'd at "Gradually degrading mental state". It's 100% true

    • @Pamjamelia
      @Pamjamelia 6 หลายเดือนก่อน +13

      @@SalemTechsperts Hahah, glad to make you smile!
      Though I'm not sure if it's more accurate to say the degradation is gradual or rapid.

    • @CivilizedOfficial
      @CivilizedOfficial 3 หลายเดือนก่อน

      ​@@SalemTechspertsI love watching your Shorts, and this is the first long form I've watched from you, and I enjoyed it!

  • @saltyparabolas9561
    @saltyparabolas9561 5 หลายเดือนก่อน +8

    This vid, specifically, made me sub the channel.
    Your demeanor and commentary made during non-voiceover segments really highlight your passion and dedication to your work, as well as your unwillingness to compromise on quality, which...that is European Extreme difficulty.
    This level of frustration displayed shows you do care for your customers, even while scolding them for expecting a repair person to endless spoonfeeding regarding basic computer operation. It's "tough love" but a savior to their pocketbook. and it is impossible to not get frustrated at end users and engineers/companies who keep shitting the bed after dealing with stuff for long enough.
    The fact you're still doing this, and haven't let this break your spirit enough to half-ass every repair job, is admirable.
    Keep on keeping on, Greatest Technician That's Ever Lived(tm)!

  • @natedrake7507
    @natedrake7507 6 หลายเดือนก่อน +750

    My laptop hinge broke yesterday from the lid. I drilled holes in the lid and fixed the laptop with zipties. It is stronger than the original mount

    • @harigovind3229
      @harigovind3229 6 หลายเดือนก่อน +45

      That's one way to do it, but you compromise on aesthetics

    • @RipRLeeErmey
      @RipRLeeErmey 6 หลายเดือนก่อน +255

      ​@@harigovind3229 Y'know how else you can compromise aesthetics?
      Breaking a hinge.
      Y'know what's really easy to do on modern laptops?
      Break the hinge.

    • @natedrake7507
      @natedrake7507 6 หลายเดือนก่อน +79

      @@harigovind3229 That is completely fine.That stupid thing never looked good anyways and i´d rather have it still working perfectly, than having a broken display xD

    • @natedrake7507
      @natedrake7507 6 หลายเดือนก่อน +21

      @@RipRLeeErmey True, but it is already 6 (almost 7) years old. Aaand it was made by Acer. I think that explains everything xD

    • @misterthegeoff9767
      @misterthegeoff9767 6 หลายเดือนก่อน +23

      @@natedrake7507 you managed to keep an acer laptop 7 years without it refusing to charge because the barrel socket gave up the ghost? That laptop must be practically unique

  • @MariineSDK
    @MariineSDK 6 หลายเดือนก่อน +14

    The greatest technician that ever lived deserves 1M subs

  • @chloesilverwolf739
    @chloesilverwolf739 6 หลายเดือนก่อน +321

    What people often don't realise is "military grade" actually translates to "lowest bidder", there's a reason most people who've been in the military use military grade as an insult to items

    • @TheSpoonyCroy
      @TheSpoonyCroy 6 หลายเดือนก่อน +11

      If you are not running fabs/factories of your own design, staffed by your own people, you are literally doing "lowest bidder". This isn't to say military grade is a good thing, its a stupid marketing term around many of the military specifications, which typically favor durability over many creature comforts depending on the item.

    • @UNSCPILOT
      @UNSCPILOT 5 หลายเดือนก่อน +44

      NASA grade durability would be infinitely more impressive and appealing, IMO:
      "Our laptop can survive at least 15 years on Mars, minimum"

    • @Mister_Phafanapolis
      @Mister_Phafanapolis 2 หลายเดือนก่อน

      @@UNSCPILOTOmega watches marketing department has been furious fapping themselves to the Speedmaster being the MOON WATCH for half a century. The Watch Idiot Savants lap it up.

    • @RafaelMonteiroMaia
      @RafaelMonteiroMaia หลายเดือนก่อน +7

      Even NASA isn't immune to this. I remember watching an interview with one of the Apollo astronauts, can't remember which one. He said that when it came time to launch into space, the rocket was shaking way more than any of the simulations they did. The first thought that popped into his head was "Everything here was made by the lowest bidder."

  • @kowalskidiazdegeras9190
    @kowalskidiazdegeras9190 5 หลายเดือนก่อน +31

    The stupidest thing is that the solution used until ~10 years ago was just to put a small frame around the LCD display, where the hinges were screwed to. It was a few *milimeters* thicker, but robust, cheap and repairable. Apple's screens (and similars) can't be dissasambled, so they are more expensive to repair

    • @tsorevitch2409
      @tsorevitch2409 5 หลายเดือนก่อน +5

      Probably an extra 75 cents are just too much for them to spend

    • @kowalskidiazdegeras9190
      @kowalskidiazdegeras9190 5 หลายเดือนก่อน +3

      @@tsorevitch2409 their use of literally glue seems to confirm that...

    • @seandickison7292
      @seandickison7292 4 หลายเดือนก่อน +2

      Honestly they could get away with glue if they used a better quality glue and a bigger footprint.

  • @saladgaming4339
    @saladgaming4339 6 หลายเดือนก่อน +497

    Ah yes, HP aka Hinge Problem

    • @PipoZePoulp
      @PipoZePoulp 6 หลายเดือนก่อน +56

      I was about to say Hell's Printer, but that works too.

    • @jm036
      @jm036 6 หลายเดือนก่อน +17

      EliteBooks are fine. Just don't buy consumer grade garbage from any brand.

    • @edu3474
      @edu3474 6 หลายเดือนก่อน +5

      @@eepyolivrr unlike the brand

    • @baconofburger8784
      @baconofburger8784 6 หลายเดือนก่อน +2

      More like Huge Problem

    • @tennickjestzajety69
      @tennickjestzajety69 6 หลายเดือนก่อน +3

      lenovo nowadays is so much worse than hp, i pick up two years ago hp pavilion with ryzen and i can't say any bad words, back then when i had lenovo its hinges were broken maybe one month after buying...

  • @Leonvolt28
    @Leonvolt28 5 หลายเดือนก่อน +14

    The worst of it all is that manufacturers will not give warranty, and tell customers that it's user abuse.

  • @kobayasheeh7
    @kobayasheeh7 6 หลายเดือนก่อน +494

    the last time I was this early, Andy was the worst technician that's ever lived

    • @BillyONeal
      @BillyONeal 6 หลายเดือนก่อน +13

      greatest technician ko ko da yo

  • @pauloariente
    @pauloariente 6 หลายเดือนก่อน +2

    Being a hardware repairman here in Brazil, I sympathize with you. Bad hinges are the bulk of the chassis problems I get into my desk, and I'm talking about 1 year old laptops, sometimes less.

  • @AnshulYadav-zc9uq
    @AnshulYadav-zc9uq 6 หลายเดือนก่อน +417

    why can't the build quality of windows laptops in general just increase more? its not like the price has ever dropped drastically, and yet companies just keep putting stupid quality builds unless you pay an extremely high sum. sort of stupid.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +120

      Exactly, it’s infuriating.

    • @SeiberGraffco
      @SeiberGraffco 6 หลายเดือนก่อน +54

      even more infuriating is when you paid so much money and you still have the same problem. IM LOOKING AT YOU HP

    • @iamarowem
      @iamarowem 6 หลายเดือนก่อน +56

      ​@@SeiberGraffco That's why HP stands for Hinge Problem. 😂

    • @NikolaiCherepanov
      @NikolaiCherepanov 6 หลายเดือนก่อน

      @@SeiberGraffcoHP is one of the most anti-consumer companies to exist they are 10x worse than Apple

    • @ctrl_x1770
      @ctrl_x1770 6 หลายเดือนก่อน +38

      Maybe it's analogous to how many AAA game studios focus on all the high tech graphics, to the point where they ignore story quality and game optimization.
      I've seen many Windows laptops (and also Android phones, specifically the budget ones) focus so much on the latest and greatest tech, but ignore basic necessities like UI or UX. You see this also with pre-packaged software, like the Nvidia control panel which has not been updated since the last half century.
      Meanwhile I'd say Apple has the opposite problem, creating a great baseline experience (solid hinges, screens, battery life, great speakers, trackpad) but failing to move past tradition and certain outdated practices (like the lightning port or $200 RAM, like what is this 2006?)

  • @ryanswitzercock702
    @ryanswitzercock702 6 หลายเดือนก่อน +2

    Never watched your long form content but it’s really good

  • @Kgreid2
    @Kgreid2 6 หลายเดือนก่อน +196

    ASUS keeps changing the pronunciation! They've officially changed the pronunciation at least twice. You're not wrong for not knowing how it's pronounced, when even they don't know. For what it's worth, the name comes from the mythical animal pegASUS & that was originally how they said it should be pronounced, but the company themselves have also said it was pronunced ace-us, I think now they're going with aye-soose

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +74

      Ok so I’m not losing my fucking mind then 😂 THATS EXACTLY WHAT I THOUGHT. I remember it was Peg-ASUS. Then Google told me Asoos. Glad to know I’m not losing my mind

    • @bjarne4108
      @bjarne4108 6 หลายเดือนก่อน +38

      me : it's a-SUS

    • @paulg5441
      @paulg5441 6 หลายเดือนก่อน +28

      @@SalemTechsperts "ASS-us" is probably more apt.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +32

      @@paulg5441 In the actual raw footage it went from Ay-sus, to Yay-sus, to Hay-zeus, to Hay-zeus, to Yeezus, and ended with Kanye West at the end but cut it from the video

    • @1centimetre
      @1centimetre 6 หลายเดือนก่อน +9

      It's Ass Sus. Speaks highly of their quality control

  • @matteobesho
    @matteobesho 5 หลายเดือนก่อน +1

    Your short-form videos are pure art, but the long-form ones are really good too

  • @forzathefluffyfox
    @forzathefluffyfox 5 หลายเดือนก่อน +6

    0:39 smooth ahh sponsor transition

  • @yellosuit
    @yellosuit 6 หลายเดือนก่อน +25

    I watched this. I have worked in a repair shop for 20+ years. Just wanted to say that I know, and understand your pain. You are not alone. I love that you have an outlet to get it off your chest. I can only yell at the walls :)

  • @rochester212
    @rochester212 5 หลายเดือนก่อน +16

    Thinkpads don't have that problem, but starting from around 2018 the quality has dropped so much that they can't properly be called "thinkpads" anymore. But at least they kept the steel hinges and magnesium subframe.

    • @narenchris711
      @narenchris711 2 หลายเดือนก่อน +1

      I'm not even sure if the X1 carbons are still made with carbon fibers anymore. I had an old thinkpad, an E series thinkpad. The E series thinkpad is the lowest end level, but Lenovo still has balls when they made it back in 2013 and it's actually still has quite a good construction, yes sure the hinges are more floppy but it's still okay overall, until it started to fall off bacause how I used it. Fixed it for several times but then it broke for the last time and I thought that all of the repair money can buy a new second hand laptop, so I ended up buying the dell latitude 5400. Quite nice laptop with good build quality

  • @daphnisvanwezel
    @daphnisvanwezel 6 หลายเดือนก่อน +75

    Yes, that's exactly right, when you fix or sell a laptop for your customer, you are expected to be the personal tech support afterwards
    but that is the life of the greatest technician thats ever lived

  • @palenzuela__
    @palenzuela__ 6 หลายเดือนก่อน

    You're so close to 1M subscribers and you deserve every one of them. Fitting for the greatest technician that's ever lived.

  • @EncryptedFlyTrap
    @EncryptedFlyTrap 6 หลายเดือนก่อน +17

    Hi, I found your youtube channel about 2 days ago.
    First of all, I used to have a medium-sized youtube channel about a year ago before deleting it for privacy reasons / concerns.
    I have to say your channel is educational, entertaining, funny, and relatable.
    I live in TX, and if I needed a PC repair, I'd go out of my way to ship my repair needs to your shop just to support your business. I believe voices like yours need to be amplified to encourage positive change in the world. Thanks for being you. Hope your business thrives!

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +8

      Man, thank you so much. Comments like these are genuine highlights of my day after making a video.

  • @zeroplacestv
    @zeroplacestv 6 หลายเดือนก่อน +15

    Hinge problems are the bane of my existence. Love these longer videos. This is one of the best videos you've ever done. Keep up the good work.

  • @TheGameBench
    @TheGameBench 3 หลายเดือนก่อน +2

    As a former HP field tech who's job was 90% working on laptops... I felt every bit of this. At least I just could just order an entirely new display assembly and it was a stupid fast job. However, as an independent now, I used that JB Weld plastic epoxy to re-attach the screw posts on an older Dell laptop, it was jank and I didn't want to for the same reasons, but there was no other choice. It's been a couple of year and it's still going strong. That crap is impressive.

    • @callofbrokendreams
      @callofbrokendreams 27 วันที่ผ่านมา

      Yeah mines hp too and i hate how easily hinge breaks off of it

  • @tezenj
    @tezenj 6 หลายเดือนก่อน +117

    I've repaired so many hinges, all we can do is replace and loosen and hope for the best, terrible designs.

  • @zachpetty2930
    @zachpetty2930 6 หลายเดือนก่อน +5

    I never claimed to be the greatest technician that's ever lived. However I just screwed a few cabinet hinges into my laptop and it's so much better

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +2

      I'm hereby giving you the title of the greatest technician that's ever lived.

    • @zachpetty2930
      @zachpetty2930 6 หลายเดือนก่อน +1

      @@SalemTechsperts YAYYY BITCH. I hope my dad comes back now

  • @timmy7201
    @timmy7201 6 หลายเดือนก่อน +150

    As a Framework 13 owner, I can confirm that these hinges are screwed in the aluminium body. :-)
    Framework also sells hinge-upgrades with different open-resistances. If you prefer to open your laptop with one hand, then pick the 3.3kg hinges. If the display is to floppy on public transport, then install the 4.0kg hinges. If you want something in-between, you can pick the 3.5kg hinges.

    • @tataman78
      @tataman78 6 หลายเดือนก่อน +16

      My next laptop is definitely going to be a framework 1000%

    • @hiddenguy67
      @hiddenguy67 5 หลายเดือนก่อน +2

      the problem is not all of us have like a million to spend on a "repairable" laptop

    • @timmy7201
      @timmy7201 5 หลายเดือนก่อน +22

      @@hiddenguy67 It was about 1400 USD, for the I5-1340p, 32GB DDR4 and 2TB Samsung 980 pro nvme SSD.
      I estimate equivalent non-repairable alternative laptops, would be about 30% cheaper.
      I however prefer a device that lasts, and is repairable.

    • @hiddenguy67
      @hiddenguy67 5 หลายเดือนก่อน

      @@timmy7201 I'm spending around 300 pounds for a gtx 1070ti and a ryzen 5 1600 with 1tb of nvme ssd and 16gb ram, what is that price value

    • @timmy7201
      @timmy7201 5 หลายเดือนก่อน +3

      @@hiddenguy67 Seems alright, if it's a full second hands system with motherboard and PSU included.
      If it's without PSU and motherboard, then avoid as it's overpriced...

  • @FullHackable
    @FullHackable 4 หลายเดือนก่อน

    Much respect for this guy for his honesty when talking about the industry problems, cutting off the prices and using bad quality materials, consumers really do deserve better than this. These new long format videos are very nice to watch. Great content

  • @PizzaGoat323
    @PizzaGoat323 6 หลายเดือนก่อน +37

    These repair videos are good, there isn't enough good channels for it

  • @segaboy7
    @segaboy7 6 หลายเดือนก่อน

    dude I love that you're doing long form videos now, they're awesome

  • @Jergling
    @Jergling 6 หลายเดือนก่อน +43

    Basically none of the business grade laptops have this issue, either, because they aren't chasing aesthetics and thinness. Dell still sells laptops to corporate IT departments with the old "thick" hinge that runs the length of the display. Manufacturers know there's no real recourse if an individual's laptop breaks out of warranty, but they still ship the design they know is better when they think it might have consequences.

    • @misterthegeoff9767
      @misterthegeoff9767 6 หลายเดือนก่อน +5

      even then they are slowly racing to the bottom. I have 2 dell latitudes built 3 years apart and the newer one has a keyboard that you can't replace without replacing the whole front bezel, has lost the lenovo style trackpoint and has a way shittier feeling keyboard in general.

    • @shaunakdsilva
      @shaunakdsilva 6 หลายเดือนก่อน +4

      These buisness grade Dell laptops that you speak of the hinge break on the screw mounts of the palmrest assembly. It's funny that you should mention dell. That brand is most notorious for broken hinges. SPECIALLY THE BUSINESS GRADE ones.

    • @lolatmyage
      @lolatmyage 5 หลายเดือนก่อน

      dells are also breaking at the hinges, there are thousands of complaints online

    • @Sanjayyadav-hb2jc
      @Sanjayyadav-hb2jc 5 หลายเดือนก่อน

      My was dell business one got hinge issue too, few months back

    • @vagrant_ijn
      @vagrant_ijn 5 หลายเดือนก่อน +1

      Well, Dell has been a dumpster fire for the last few years. The MBAs probably looked at the crap HP was making and concluded they should follow HP instead. My god, we bought some Dell Vostros for some coporate clients and -man alive- its was like we bought a $200 nameless HP laptops.

  • @AaronSkone
    @AaronSkone 6 หลายเดือนก่อน

    I love the longform videos dude! I also have to be thankful that my time spent as a computer repair technician was blessed by the fact that every computer I've ever worked on has been a robust business model.

  • @BrickDaddy420
    @BrickDaddy420 6 หลายเดือนก่อน +43

    These laptop manufacturers are doing wonders for Framework marketing

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +33

      Which is a good thing because, with all due respect, Framework's marketing is embarrassing bad.

    • @BrickDaddy420
      @BrickDaddy420 6 หลายเดือนก่อน +4

      @@SalemTechsperts True, I haven't seen any advertising aside from some reviews from tech youtubers. That's great for getting tech enthusiasts interested, but I think they'll need to market to the general public more if they really want to change the industry

    • @Bolt451
      @Bolt451 6 หลายเดือนก่อน

      ​@@BrickDaddy420honestly they need this sort of stuff to convince people that a improved hinge is important

  • @cyberfell_draws
    @cyberfell_draws 4 หลายเดือนก่อน +2

    What's worse, companies like these would try to prevent repair shops from fixing their stupid laptops.

    • @SalemTechsperts
      @SalemTechsperts  4 หลายเดือนก่อน +1

      Oh they do. And they’ve succeeded, hence why every repair shop is slowly going out of business

  • @gumcykindaguy3557
    @gumcykindaguy3557 6 หลายเดือนก่อน +38

    Nothing hit harder than hearing about how it's a repairman's job to fix problems caused by the manufacture. The worst of these laptops are the ones that put the hinges underneath the motherboard, which was some of the worst design choices I've seen.
    I also saw a lot of laptops like this at my old job. One preventive attempt I made was to open up the hinge and clean out any crud that was in there and loosen it a little to hopefully make it move a little easier and require less force to open it. Of coarse, I would always tell the customer they'll be back if they don't start being careful.
    I also concur with the frustrations of customers expecting computer repairmen to tutor them on basic maintenance. It was always frustrating, but I know it's because it's the people that came from a generation that didn't see a computer until they started working in an office, and that machine wasn't taken care of. It's one of those things that should be taught in school like taxes and changing the tire on a car.

    • @rotatorcuffs8140
      @rotatorcuffs8140 หลายเดือนก่อน

      How would you go about cleaning the hinge? Isopropyl Alcohol?

    • @gumcykindaguy3557
      @gumcykindaguy3557 หลายเดือนก่อน

      @@rotatorcuffs8140 Naa, just the nearest toothbrush that doesn’t normally go in your mouth

  • @team_timmy
    @team_timmy 6 หลายเดือนก่อน +2

    totally agree. I run a repair shop too and hinges are the number one thing broken behind the lcd itself.

  • @Unsplashed_
    @Unsplashed_ 6 หลายเดือนก่อน +54

    loving the accual videos lol.
    better than shorts

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +43

      I know, but Shorts allowed me to grow my subscribers so it was a delicate balance. I much prefer long form

    • @LilTachanka
      @LilTachanka 6 หลายเดือนก่อน +4

      ​@@SalemTechspertsit be like that sometimes

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน

      @jaydenleckpa8381 Not to the extent I'm doing now. Shorts are too time consuming with very little financial reward, and actually damage the long-form videos in terms of watch time. Hence why creators do either one or the other.

  • @williamoelschlager2345
    @williamoelschlager2345 หลายเดือนก่อน

    That add transition was very nice.

  • @xigaxhad3635
    @xigaxhad3635 6 หลายเดือนก่อน +10

    I like seeing these long form vids from you man. keep it up

  • @nicholasvaultonburg9152
    @nicholasvaultonburg9152 6 หลายเดือนก่อน

    Your longform is great. The shorts jokes don't translate as well, but the genuine convo is fantastic.

  • @brandonhayes5460
    @brandonhayes5460 6 หลายเดือนก่อน +35

    "I don't even want to acknowledge its existence" sometimes truth hurts, sorry HP.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +7

      **makes a short video hammering it**

    • @brandonhayes5460
      @brandonhayes5460 6 หลายเดือนก่อน

      Like my mom after a shower. You walked into that one. I even replied on that video too, "getting hammered and snorting dust" the real problem with tech and devs is normal people don't understand the level of difficulty there is to fixing something, it requires a level of skill that most people don't understand. I'm a dev guy who was once a tech guy with the machines of old. Even ran a bbs back in the day with a 2400 baud on that old Mac plus. So, respect to what you do.

  • @Yes-gz9ln
    @Yes-gz9ln หลายเดือนก่อน +1

    The best type of hinge, that works even with the cost cutting and laziness(from experience) is one like the Dell latitude E7240, where the monitor is attached by an axle to a mount on the keyboard, it's much harder to spoil via normal use, even with cheap material, it is probably weak to bending over 180 degrees and pulling the monitor

  • @bfaam4334
    @bfaam4334 6 หลายเดือนก่อน +9

    Your long formation videos are wonderful, please continue!

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +5

      Thank you so much, that’s the plan going forward! I really enjoy these videos much more than shorts. More time to cram in jokes and education with less brain rot

  • @floydfan2026
    @floydfan2026 5 หลายเดือนก่อน +2

    Finally, someone talks about this. my dell 2 in 1 had this issue, and when I attempted to glue it back in the glue didn’t dry fast enough and I ended up cracking the screen, which was partially my fault, but after regluing it, it has held longer than the original adhesive although I’ve just been stuck with a laptop with cracked glass 😢

  • @fsisrael9224
    @fsisrael9224 6 หลายเดือนก่อน +47

    3:07 when the screws rip out DEEZ NUTS 😂😂👌🏼👌🏼👌🏼

    • @USSMariner
      @USSMariner 6 หลายเดือนก่อน +2

      I don't know how you screw up brass inserts like that. The plastic must be extremely cheap.

  • @zorbratron
    @zorbratron 6 หลายเดือนก่อน

    I like the long form format. its nice to see what sort of different issues you face with hardware at your shop

  • @handlemissing
    @handlemissing 6 หลายเดือนก่อน +28

    What I usually do is drill holes through the case or lid cover and attach the hinge with screws.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +15

      Yeah that’s another option

    • @handlemissing
      @handlemissing 6 หลายเดือนก่อน +10

      @@SalemTechsperts it doesn't look pretty, but fancy screws are not easy to come by. Unless you own a lathe and truckload of patience.

    • @Kosecant
      @Kosecant 6 หลายเดือนก่อน +2

      @@handlemissing3d print a somewhat nice cover for them 🤷‍♂️

  • @nyko10
    @nyko10 6 หลายเดือนก่อน

    Came from the short forcing us to watch your long form content but actually it was quite nice and I was unaware that they didn't use a basic hinge. Thanks for letting us know

  • @Shadowzz.
    @Shadowzz. 6 หลายเดือนก่อน +4

    2 long form videos in 2 days? A dream come true ❤

  • @iceeeyy3557
    @iceeeyy3557 4 หลายเดือนก่อน +1

    This happened to my laptop back in college. I tried to fix it myself. When I opened it, I noticed that the hinges were glued on. I told my gf that the built of the laptop was just fucked in the first place. She told me that I was just careless which was fair. But today I am sending her this video. Thank you.

  • @howtobebasic2122
    @howtobebasic2122 6 หลายเดือนก่อน +5

    I Love this channel. This takes the boring out of Computer Repair!

  • @LawAndBedlum
    @LawAndBedlum 6 หลายเดือนก่อน +1

    That ad transition👌🏿

  • @estekel2
    @estekel2 6 หลายเดือนก่อน +32

    08:37 as an accountant, I'll tell ya that we do not get involved in this things. We're too busy being overworked to create pointless reports.

    • @battra92
      @battra92 6 หลายเดือนก่อน +7

      Yeah more MBA types than CPAs.

    • @misterthegeoff9767
      @misterthegeoff9767 6 หลายเดือนก่อน

      yeah it's the project manager that tightens the noose on the budget, usually because someone at board level laid down a decree and everything trickled down through 5 layers of management until someone's trying to find out how to reduce materials costs by x% without cutting corners anywhere the customer can see it.

  • @miensabelle
    @miensabelle 6 หลายเดือนก่อน

    Gotta say, man, really love your longer videos a lot. I'm really learning quite a lot about laptop and desktop PCs as well as having a lot of fun, so keep on being awesome

  • @S7tronic
    @S7tronic 6 หลายเดือนก่อน +25

    consumers deserve:
    the
    greatest..
    hinge mount...
    ..that's ever lived..

  • @chuckw4680
    @chuckw4680 2 หลายเดือนก่อน

    Yesssssss, thissssss!!! I had that exact same problem with my first 2 (not Asus) laptops. As an engineer, it was completely obvious what the problem was and completely confounding why manufacturers didn't forsee this.

  • @Kandsmerlin
    @Kandsmerlin 6 หลายเดือนก่อน +14

    I totally agree with you that the industry should be making those hinge joints more robust. In the meantime, a good work-around when lifting the lid of the laptop is to lift ONLY from the top-center of the screen instead of the top-corner. That way you won't have excessive loading on one particular hinge over the other which may lead to that type of hinge-separation failure.

    • @0w3nn
      @0w3nn 3 หลายเดือนก่อน

      A better work-around is to loosen the hinges

    • @Kandsmerlin
      @Kandsmerlin 3 หลายเดือนก่อน

      @@0w3nn I don't think the hinges can be loosened. They're friction hinges designed to hold the weight of the screen at the angle you want without it slipping and falling back down.

    • @0w3nn
      @0w3nn 3 หลายเดือนก่อน

      @@Kandsmerlin then how come I did it and it has worked wonders for 4 of my laptops

    • @Kandsmerlin
      @Kandsmerlin 3 หลายเดือนก่อน

      @@0w3nn I guess it depends on the specific manufacturer of your four laptops. Not all laptops are the same, obviously. Different manufacturers use different parts.

    • @0w3nn
      @0w3nn 3 หลายเดือนก่อน

      @@Kandsmerlin most laptops have hinges that can be loosened. Including those from hp, Lenovo, Acer and Asus.

  • @IzanaKunigiri
    @IzanaKunigiri 5 หลายเดือนก่อน +1

    As someone who used to do In-Warranty Hardware repair for Dell and Lenovo, (AKA Drive to site and swap parts.Job) I could definitely notice a Cost - Build Quality difference. your Ideapads and Vostro / Inspirons were constructed from used Bubblegum, Hopes, and dreams, whereas the Latitudes and Thinkpads were usually pretty reasonable, with Servers being an absolute dream to repair. This is Definitely a cost-cutting thing, and it's something that should be illegal for sure. Not only that, but not using Daughterboards for Laptop IO, especially for Type-C, is a Warranty nightmare because 80% of Mobo replacements were due to a failed USB-C. Make the IO on Daughterboards, and the techs job becomes 30 secconds, and your cost for replasement parts would go from like 200 to like 10, MAYBE with the bulk those manufacturers order.
    Also, Dell,
    For your Alienware systems, STOP INVERTING THE MOTHERBOARD. Technicians should not have to pull the Mobo because a fan failed, and it's a Fused Fan-Heatsink ASSEMBLY instead of loose fan secured with screws and rubber vibration islolators. in a multi-thousand dollar system, no matter who bought it, I find this inherently unnacceptable. That is all.

  • @Sam-et3bv
    @Sam-et3bv 6 หลายเดือนก่อน +28

    I like the longer format videos.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +10

      Same

    • @Punith2k5
      @Punith2k5 4 หลายเดือนก่อน

      Long format=more money?
      But also more work ig

  • @jayplaysgames299
    @jayplaysgames299 6 หลายเดือนก่อน

    I've just started my journey as a repair technician. Thanks for the inspiration in being the greatest technician thats ever lived in the southern hemisphere

  • @georgeh0536
    @georgeh0536 6 หลายเดือนก่อน +9

    10:35, The one-piece hinge mount is real!

  • @brandont-a7063
    @brandont-a7063 6 หลายเดือนก่อน +1

    This happened to my sisters old Dell Inspiron. The hinges failed so spectacularly they damaged the frame. Compared to my father's solution - a couple of new holes in the bottom panel, and about a foot of steel guage wire - your solution looks so much better, lol.

  • @FlammableElectronics
    @FlammableElectronics 6 หลายเดือนก่อน +12

    2:08 That ASUS ad that says wanna look at our asus? 😅

  • @peejae082004
    @peejae082004 4 หลายเดือนก่อน

    This video needs to be even more viral, on TH-cam, Twitter, Tiktok everywhere.

  • @snipsnipb1tch
    @snipsnipb1tch 6 หลายเดือนก่อน +69

    Was just binging your stuff while i downloaded stuff on my new desktop. Thank you greatest technician that's ever lived for reminding me to turn on my power supply after building it.

  • @Hybris51129
    @Hybris51129 6 หลายเดือนก่อน +10

    When everyone is pushing "Thin and Light" laptops this is the natural thing to happen. Laptops these days are such a poor value from both a durability aspect and performance aspect because of the market only being focused on the weakest and slowest performing kind of laptop.

  • @hananas2
    @hananas2 6 หลายเดือนก่อน

    One of the things I love about my 2017 XPS: the hinges screw into the metal baseplate and go all the way through the bottom of the display assembly. I've dropped it multiple times over the years of heavy use and it's still good as new!

  • @dijital4801
    @dijital4801 6 หลายเดือนก่อน +4

    love the long form content keep up the good work mate

  • @zacharybsmith1987
    @zacharybsmith1987 หลายเดือนก่อน

    Much better ad placement even though it was super obvious. You're funny. Finding funny ways to work in ads makes then fun. Almost like trying to spot the setup is fun.

  • @ahmetdag5600
    @ahmetdag5600 6 หลายเดือนก่อน +49

    Msi is notorious for their creepy hinge design too. Most Taiwanese (and Chinese in some sense) companies are likely try to save every penny on their products.

    • @TenkaiSp
      @TenkaiSp 6 หลายเดือนก่อน +7

      And the spare parts for MSI are like non existent lol

    • @idontwanttochooseausername
      @idontwanttochooseausername 6 หลายเดือนก่อน +7

      Not just China or Taiwan, HP has been using their same awful hinges for a loong time now and it’s not just HP.
      All these companies take the things from apple they like (soldered on parts, nothing being user replaceable) but don’t take apples sturdiness

    • @jamesgizasson
      @jamesgizasson 6 หลายเดือนก่อน +1

      Really? My MSI Raider has lasted for nearly five years, and I've dropped it at least four times... twice on asphalt. XD
      That said, I'm building my next computer, case and all.

    • @lancheloth
      @lancheloth 6 หลายเดือนก่อน +2

      My samsung ultrabook have the same problems

    • @reiniermoreno1653
      @reiniermoreno1653 5 หลายเดือนก่อน +2

      All laptops worldwide have the same problems

  • @jracer876
    @jracer876 6 หลายเดือนก่อน

    Such passion from the greatest technician that's ever lived

  • @strredwolf
    @strredwolf 6 หลายเดือนก่อน +7

    Funny thing, before I watched this video, I was watching a video on how one person took a Japanese "mini-truck" and turned it into a camper. One of the things they did was glue aluminum panels to a steel frame using 3M's VHB tape.
    I'm looking at the hinges here and saying "Wait, if they're just stamping out backplates out of semi-thick aluminum (not milling them), why aren't they using VHB tape for the hinges?"

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +4

      I love those kei trucks. And I'm sure the answer is $$$$

    • @USSMariner
      @USSMariner 6 หลายเดือนก่อน +1

      Using adhesive isn't the issue, as VHB tape and JB Weld (though the latter is much more than an adhesive) demonstrate.

  • @luciferhzd
    @luciferhzd 6 หลายเดือนก่อน +2

    Going for that million subs bro ❤

  • @Ramo_Ahmed369
    @Ramo_Ahmed369 6 หลายเดือนก่อน +6

    Love this new video format♥️

  • @smg2official
    @smg2official 6 หลายเดือนก่อน

    I love this format so much, keep doing longer videos please

  • @Duraputer
    @Duraputer 6 หลายเดือนก่อน +6

    I had this idea. There are these hinge testing machines that with automatically open and close hinges. If someone were to get one of those and test many new laptops people could be informed one which models have better hinges. Only thing is not sure how someone could make a profit destroying brand new laptops, even if it provides useful information to the general public. If the public was informed on which models.of laptops had bad hinges, they could choose to buy other models instead, and that would force companies to make better hinge designs, because people would know before hand and not buy their product if it doesn't meet standards.

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +3

      This is actually a fantastic idea, but yeah the cost associated would be the barrier. Also, manufacturer's tend to simply test it using a gently machine placed directly in the middle of the lid. We all know people open on the left or right side (even though they shouldn't). Would definitely be interested in seeing the results.

  • @alaskanwolf7262
    @alaskanwolf7262 6 หลายเดือนก่อน

    Congrats on 1 million dude!

  • @dzheliezniak
    @dzheliezniak 6 หลายเดือนก่อน +7

    06:05 I think woke up my neighbors from laughing. Saw that gag a mile away but it worked flawlessly.

  • @OfficialTomP
    @OfficialTomP 6 หลายเดือนก่อน

    I swear at 7:54 you picked up an ice cream scoop and scooped my frustrations right out my brain! You fix something, bill customer for work, all fine, but then some just don't stop calling about the littlest of questions, most the time not even and issue, and often not relating to the repair you just did!
    All because they now see calling you as a path of less resistance than figuring it out on their own, and you're so right, how do bill people for stuff like that?! If you started charging people per minute you're on the phone your reputation would be in the toilet.

  • @Martini_Mann
    @Martini_Mann 2 หลายเดือนก่อน +1

    The greatest technician that ever lived has finally revealed the greatest computer to ever exist! (Thinkpad X230) I've had two and those things are absolute tanks. Survived a fall from 3m + water spill and still works like a charm today.

  • @icewhal
    @icewhal 6 หลายเดือนก่อน +8

    Another long form video lets go!!!

  • @deezer-c7s
    @deezer-c7s 21 วันที่ผ่านมา +2

    I found you from your Hisense TV short and your videos are very humorous. I like watching them in bed before I sleep.

    • @SalemTechsperts
      @SalemTechsperts  21 วันที่ผ่านมา +1

      I'm glad you found me and am happy I can bring some humor to your life! Thank you!

  • @SirAzur3
    @SirAzur3 6 หลายเดือนก่อน +14

    There are two known design solutions to the problem: 1 is to make the whole top cover out of metal including the screw mounts and 2 is how it used to be done which is to have a metal skeleton one either side that runs the full side length of the display to distribute the load. I guess companies don't do that anymore simply because they are trying to make bezels as thin as possible so theres no room for that side support.

    • @magoid
      @magoid 6 หลายเดือนก่อน

      This.

    • @Giggity-yt9nc
      @Giggity-yt9nc 6 หลายเดือนก่อน

      You are totally right.

  • @jjjjaja
    @jjjjaja 6 หลายเดือนก่อน

    I hope you will be more frequent with these kinds of videos. They are entertaining and informative!

  • @PhoenixCNSTL
    @PhoenixCNSTL 6 หลายเดือนก่อน +4

    I have a Lenovo Ideapad laptop that I bought back in December last year. It hasn't even been a month when I started hearing a popping sound every time I close the lid.

  • @zycariopmento8718
    @zycariopmento8718 6 หลายเดือนก่อน

    New habit is watching your vids while eating! Definitely enjoy these longer vids

  • @lake5044
    @lake5044 6 หลายเดือนก่อน +7

    3:09 this screen needs a trigger warning before it.. I swear when I saw those screws that are melted to fit in plastic, I have to breathe manually and hyperventilate a bit... nightmare fuel...

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +6

      We need a support group for hinge repair PTSD

  • @montemoney10
    @montemoney10 หลายเดือนก่อน

    I felt that response to the email is my heart. Clients call about stupid things. Like he said you don't call your mechanic about how to do a three point turn

  • @justjoeblow420
    @justjoeblow420 6 หลายเดือนก่อน +9

    I got a good laugh because hinges have been shit on laptops for sooo god damn infuriatingly long. It seems like you have to go either Mac or some Linux laptops from smaller manufacturers to avoid hinge issues.

  • @ToeiSonic61
    @ToeiSonic61 6 หลายเดือนก่อน +1

    1 MILLION LETS GOO (im following u since ur 10k)

  • @redkasai1196
    @redkasai1196 6 หลายเดือนก่อน +5

    I even have that lenovo thinkpad you were beating up at 0:31

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +2

      One of the greatest to ever live

    • @vinkel906
      @vinkel906 6 หลายเดือนก่อน

      What thinkpad is it?

    • @redkasai1196
      @redkasai1196 6 หลายเดือนก่อน

      @@vinkel906 I don't know the model name because I recieved from my uncle.

    • @0w3nn
      @0w3nn 3 หลายเดือนก่อน

      Thinkpat T420/T430

  • @JeffJ337
    @JeffJ337 6 หลายเดือนก่อน +2

    This reminds me of a saying we have in the automotive repair world "man those fords suck, but they sure keep us in business"

  • @JohnnyFnG84
    @JohnnyFnG84 6 หลายเดือนก่อน +3

    As an IT professional, Kia owner, and JB weld user, I feel personally attacked 🤣

    • @SalemTechsperts
      @SalemTechsperts  6 หลายเดือนก่อน +3

      Damn, hitting all the checkmarks on this one!

  • @Wicked_Knight
    @Wicked_Knight 5 หลายเดือนก่อน +1

    That ad segway was The Greatest of all time‽

  • @hydroponicgard
    @hydroponicgard 6 หลายเดือนก่อน +10

    Last thing I needed to see is a broken hinge on a laptop... You love to see it, that it's so God damn common... This is why I tell pepz "buy used business laptops". Gah.

    • @rotatorcuffs8140
      @rotatorcuffs8140 หลายเดือนก่อน

      I would add, not too used on to that. I bought a really old business laptop for cheap. It was pretty good for the price, but the SSD had barely any storage space and needed replacing. That and some keys on the keyboard failed, I'm guessing from sheer use.