I purchased this vehicle 2 weeks ago. After driving my 2011 RX 350 I have found the learning curve steep and have been reading websites and watching many video tutorials. Your tutorial stands “above the crowd” with clear, concise, informative and demonstrative instruction. Kudos!
Thank you so much for your vey kind comments! I'm so glad the video has been helpful for you. You may have this already, but in case you need Part 2, where I go over the new multimedia system here's the link: th-cam.com/video/mpSOpZVFep4/w-d-xo.html and this is a very short little Tech Tip video about the most common things I find people needing help with: th-cam.com/video/-nIaDAoIjx0/w-d-xo.html I hope you will continue to enjoy your new RX. Thank you again for your message!
Thank you for your wonderful presentation, very helpful and informative. I just bought my rx 350 h and have not been able to activate the dash camera don’t know the said and password, these details are not visible to me
This should be mandatory viewing for 2023/2024 RX350 owners 😊 This tutorial is excellent…. definitely my go-to to review any features I want/need to know about. I love the index that allows me to access directly the portion of the video related to the specific feature I’m interested in. Kudos 👏🏼👏🏼👏🏼
I have had my 2024 RX 350 for less than a month and I have been trying to read the Owner's Manuals. The illustrations are so small that I was frequently unable to figure out which buttons they were referring to. Your tutorials have taught me more than I had been able to get out of many long sessions slogging through the owner's manuals. I still think I have more to learn and will be watching them again. and maybe even a third time.
I'm so glad my videos are helping you learn more bout your RX! The manuals can be really tough to get through now days. Thanks very much for tuning in with me!
Finally received my special-order Nori/Palomino 2024 Lexus RX350h Premium+ with all the packages - simpy a dream. And, THANK YOU Melissa O'Connell for amazingly informative video tutorials 1 & 2. I've been watching them and learning for the past 10 months while waiting on my dream SUV to arrive - the Lexus is a GREAT retirement present to myself!!!!
Just wanted to say that I'm very impressed by the thoroughness of this video and the presentation. This should be an official Lexus training video, it was that good.
@@jojo2717 Hi! Congrats to your Mom. Yes, the 24 RX has a spray washer for the backup camera lens also. It is smaller and tucked up into the housing, but it operates with the rear window sprayer also. Thanks for checking.
So happy I found your video. In my humble opinion, you have done the best job of explaining my new car. In fact, you have done an AWESOME job of explaining. I am definably going to watch part 2.
Amazing education session! It is very hard to read the manual without being in the car to try things out. This video was very well done, narration and video of each function. It is great that you have an index to the various topics so you can go back and repeat a section if needed. Thank you so much for taking the time and effort to put this together!!!!! I wish every vehicle had this kind of resource. Al Donn, Tampa, FL
Just bought an rx350h and my salesman does not even know half of what the car features. Your video is so detailed, concise, very informative and the patience that went into making this video . 5 stars !!!!!
Thank You Melissa for another excellent masterclass. No amount of reading or self teaching would cover this much detail. Moving from an NX350H FSport to an RX500H you cover the differences in perfect detail
Thank you for taking the time to do this! Personally, I didn't think I'd watch this from start to finish, but, I realized it's better than trying to comb through the owner's manual page by page, in my opinion. Having actual visuals on features in action really does help. On to part 2!
Wow! This is great! I haven't even bought mine yet (waiting for 2024 at this point, since we're in July) and getting to familiarize myself with it like this is fantastic! Especially since my dealership is about 3-hours away! THANK YOU!
That is awesome! I'm so glad to help! the 2024 should be pretty identical, since the redesign just happened for 2023. If there are changes this soon, it could be with color selection or packages. They haven't announced anything yet, but I will be staying tuned with you for sure! Thanks for tuning in with me!
Picking up my 2024 RX350 on 4-24-24. You are awesome for posting these videos. I used them for our ES350 since our dealer did not spend much time with us. Thanks for all you do.
I just picked up my new 2024 Lexus RX 350h luxury trim SUV this afternoon and while my salesperson did a great job of reviewing all the features, these videos, Part 1 and 2 are super helpful for more detail and to reinforce what I already know. They are so expertly done! I’ve purchased every new model of the Lexus RX hybrid since 2007 in essentially the same color, grey with a black leather interior and this 2024 model is superb! Thank you for all your time and attention to detail in producing these videos! Super helpful!😊
This woman is magical! I’m thinking of buying one of these and I swear this is a huge selling point - it shows the car super up close and spotlights all the cleverness Lexus has baked into it. All Lexus dealers should thank Northside Lexus for this.
WELL... first, the car is rich with wonderful features. second, it is not overly intuitive - which means your videos are valuable as you may not figure a lot of this out without some help. third... OH MY, what a wonderful, wonderful job you have done. Exhausing several hours of just part 1, BUT.. it sure makes the car more user friendly!!!
I'm so glad you are enjoying your RX! You have me cracking up with your comment and real world experience of the learning curve that goes along with this new system. Thank you for slogging though the tutorial with me. LOL! I know it is a ton of information. Hopefully the Index will make it a bit easier to manage. Glad you're here!
Great videos! I just ordered my new 350h the other day. I was able to get all the basics of the systems from both videos. Your chaptered videos will make it easy to reference various features once I take delivery. Thanks! Lexus should make your videos their standard for the english speaking world.
You are so sweet! I'm happy to be able to help you prepare for your new RX350h and to make the most of every feature when you have it! Thank you for tuning in with me and for all of your support!
Wow! Your work is always so excellent, so clear and thorough. This walk-through is so much better than what the technology specialist at my dealership provided! I really appreciate you covering the unusual but necessary steps such as accessing the vehicle when power is off, and locking the vehicle with the mechanical key when the engine is running. I'm only part-way through part 1, I'm looking forward to seeing the rest of this excellent video.
Thanks so much, Christopher! I'm so glad these are helpful for you. Can you imagine a 4 hour tutorial when you first pick up a new car. That would be a brain melter for sure. LOL! Thank you again for your support and congratulations on your new RX!
I’m not even in the US, I’m in the U.K. and I’m not even thinking of buying a Lexus (well I wasn’t). However, I watched the whole video from start to finish. This lady really is superb, top quality tutorial video. You know what, I might just go and visit my local Lexus dealer……I’ll add to my list along with Mercedes and Audi.
Your tutorials are extremely thorough, and done in a perfect pace. I'm currently driving a '17 RX350 Luxury, and it's time for me to soon get a '25. There's a lot to learn first. Thanks for doing these.
Thank you so much for your kind words and support! Moving from a 17 to a 25 will be definitely be a big change, but you can do it! And hopefully you will love it!
@@NorthsideLexus Melissa, thank you for doing these. They are EXTREMELY helpful. My 88 year old father just got a new RX and has been overwhelmed by 'everything'. Having the dropdown list with the time stamps is HUGE! Can we get someone - at the Toyota dealerships / corporate / you / Toyota Technology Specialist - to do these "Deep Dive Tutorials" for the Sequoias and 4Runners? 😁(I'm assuming you guys are a Lexus exclusive dealership)
Just bought a '24 350H and this has been so helpful even coming off my '22 350. A lot of similar items but still so many changes. Will have to watch part 2 as well. Thanks for all your work on this.
Great video, as I learned so much from it! You did a wonderful job explaining everything. I really needed this so I can use all the features in my new RX 350 H. Looking forward to Part 2. Thank you for putting this together. I know it takes a lot of time to do a tutorial so in depth.
Fantastic Tutorial, I have Read the Manual for the RX450H+ & this covered many more features than the USER Manual & what a teacher. 5 Star review sincere thanks. Chris UK😃
Melissa, after buying my RX450h+, I spent 2 hours with Ken Lavender at Jim Hudson Lexus, Columbia SC discussing the vehicle. This vehicle is very TEC heavy, and 2 hours with Ken was just scratching the surface. He suggested I watch your videos and I have been studying your tutorial(s) as if I'm prepping for a college exam. I find myself going back to your videos repeatedly to go back over particular segments while I'm customizing settings in the vehicle. The time stamps are invaluable to do these segment searches. Just wanted to take a moment to thank you for putting together such a valuable tutorial.
Hi Morrey! Sorry for the delay. When you sent this comment I was actually at a Lexus training in Dallas WITH Ken Lavender and a lot of other Lexus Inner Circle team members! The notification came to my phone and I got to share it with Ken right away! You really made both of our days! Thank you so much for your kind words of support! Congratulations on your new RX450h+ it is such an amazing vehicle!
Great videos on the details of the 2023-24 RX. I went back and watched them again before taking a test drive this week, and that certainly helped me from looking like an idiot during the test drive! I just ordered my 2024 RX500 today.
This is an excellent video. Thank you!! It answers so many of my questions and shows features I didn't even know the car had! Great job Melissa and Northside Lexus!
Thank you so much for being a nice mentor. Regarding the e-transmission shift on a SLOPE or INCLINED parking space.…shifting to D from P ..or shifting to P from D…there is thud sound with a transmission jerk while shifting…2024 Lexus RX 350 turbo…No problem on flat surface …if possible..Can you advice please…Thanks
Hi! There is a feature on the vehicle that will help it to hold in place temporarily while you move your foot from the brake to the accelerator peddle, when it engages you can hear it. It is similar to the feature that will hold you on a hill for a few seconds when you have the vehicle in Drive and have come to a stop, then move your foot to apply the accelerator. You can try pressing the brake a little longer and a little more firmly until the shift is complete and see if that helps.
wow this video should be featured in the RX manual. One of the few tutorials that I didn't skip a second of. Thank you! question: are there drawbacks in keeping brake hold on all the time, meaning every time you come to a stop, e.g. red light, hills, traffic jams, you'll no longer have to keep your foot on the brake pedal? I just don't see a reason not to leave it on all the time, especially when driving in the city.
I think for normal day to day driving most people don't like to have to reactive the feature each drive cycle. I haven't seen any research on the feature being used for every drive. That would be a great question for your Lexus Technician since they are much more knowledgeable about how maintenance for the parts that operate the system would be impacted. Thanks for being here.
You are a life saver. Thank you! ♥️ I just picked up a 2023 RX350. Can you please explain best way to take through car wash. Does PARK break have to be disengaged? Have read so many different explanations
Happy to help! Congratulations on your new RX! Here's what we recommend for going through a car wash: Select the shortcut menu (it looks like a little ice cube tray, but the "Climate" tab in the middle of the main screen), I like to turn off Parking Support Brake (PKSB) & Parking Assist (PKSA), then make sure to turn off the Auto Windshield Wipers. If you need to keep the car in Neutral for your type of car wash, you will pull the gear shift to the left (follow the arrows, toward the driver) and hold it in place until Neutral lights up. At the end of the car wash, you will apply the brake, shift into drive and then you can turn your features back on before your drive. I hope this helps. Thanks for being here!
Great videos both parts 1 & 2! Just purchased a new RX350 and this is most helpful. Wondering about parking assist do you do a video on how best to use that feature?
Hi! Sorry for the delay. The Park Assist system responds to stationary objects at about three feet or closer, as long as the sonar sensors can "see" the object. When the system is on, it all happens automatically. If you are parking in a garage or something like that, you can tap on the screen to mute the alert sound and still see the visual aid. Do you have a specific scenario that I could help with? Thanks for being here.
@@NorthsideLexus Thanks for the response. We just purchased a ‘24 RX 350h. Your tutorials were so helpful in learning more about the vehicle and all its features. You do a great job, keep the videos coming!
Hi! There is a well hidden setting called ACC Customize. Settings > Vehicle Customize > Utility : ACC Customize When it is Off, it means the car can operate certain accessories while off (until you open the driver's door). When it is set to On, it means the car must be on to operate those accessories. The radio and main screen will stay on until you open the driver's door, or the system times out to protect the car's battery. (I'm not sure what that time frame is.) I hope this helps! Thanks for being here!
Melissa, how can we disable school zone popups on the infotainment screen? It's really annoying. I can disable reading the speed limit signs, but not the school zone signs. If not possible, please ask Lexus to fix. Or give us an option to disable during summer months, and from 5pm-7am. Thanks.
Hi! I unfortunately there is not a setting for that customization. I know Lexus has received feedback about that popup. It would be great to be able to toggle it on and off. I'm sorry I don't have a fix for you on this one. Thanks very much for being here.
Hello, I’ve been enjoying your videos and really appreciate it. Can you tell me what to do? I have a Lexus 2020 450H + with all of the accoutrements all the features basically the highest level; can you tell me how to put it through a car wash? What to turn off. Etc. Thank you.
Hi! Thanks for checking in. I really need to do a video on this. It is a popular question. Here's what I recommend: 1. Turn off the automatic windshield wipers 2. Open the features shortcut screen (looks like an ice cube tray, small tab by the Climate tab on the main screen): Turn off, PKSA, PKSB (Park Assist and Parking Support Brake). Basically you want to turn off anything that beeps or applies the brake if the Parking Support Alert is beeping at you ;) 3. Shift into Neutral if your carwash requires that. (Move the gearshift to the left and hold for a couple of seconds.) Then at the end of the wash, apply the brake and shift into drive (left and back) I hope this helps! Thanks again!
I wanted a 500H with a tow package. I have waited for a long time but no luck. Finally I bought the car without the tow package. I was told it can be installed afterward. The sales person helped me get the part number(s) from the service department. Normally the tow kit contains 2 parts. One is the hitch and the other is the electric connection. Strangely only the hitch is available w.r.t. the VIN of my car. I was told that it means the car is not tow prepared, such as heavy duty radiator and cooling fan for engine is required. On the other hand, I also heard F Sport model has them ready. I am confused. A 367hp engine cannot tow is disappointed.
Hi! Thanks for checking in. I'm not really trained in towing details, but in general most hybrids aren't setup for towing because it reduces fuel efficiency and can create more wear and tear on the hybrid battery and the other components you mentioned. There is an accessory mount that is available for some models that may be compatible with the setup you received. Even though the hybrid systems can be configured for a more powerful output than some all gas versions, it doesn't mean the vehicle, especially a unibody construction car, is built for towing. I hope this helps.
@@NorthsideLexus Thanks for prompt reply. I learnt a lesson. I have an LX, but i already put 250,000 miles on it and thus want an alternate solution. I only need to tow handful of times for the car's lifetime. Without tow, i want to install the roof rack; but just found out it will disable the moonroof 😒. What other accessory you can suggest.
@@yungcm I would talk with the Parts Specialist at your dealership to make sure you can add compatible accessories. Lexus has very specific parts for each model. But talking with them will get you the correct information. 👍
I definitely hope to. I'm just not sure how long it will take for me to get it done. In the meantime here are some notes on technology changes that may help: INTERIOR Thematic Ambient Illumination brightness increased Front storage tray illumination now standard Rear reading lamps can now be independently turned off even when doors are opened Noise-proofing material added on rear body and vibration damping floor material added to rear wheel area to reduce road noise in the rear body EXTERIOR AC charging connector lock system changed to door lock-linked system on RX 450h+ Luxury AWD; The charging connector will be locked or unlocked based on the condition of the door locks TECHNOLOGY 12.3-inch multi-information display (MID) standard on all models Lexus Interface with 14-in touchscreen display now standard on RX 500h F SPORT Performance AWD model An on-screen activation button for the camera washer system is included for the Panoramic View Monitor (PVM) and backup camera, enabling the driver to activate the washer when needed
I love both parts of the video. I have just about conquered everything I care about. However, I cannot find any mention of the following. I have my air set to "auto". the "AC" light to the right is on. Everything seems to work fine. However, if i push the "AC" light, a small blue light illuminates above it. Nothing seems to change. After stopping the car and restarting, everything is back on, but the blue light above the "AC" is off. Anyone know what the blue light signifies?
Hi Sorry for the delay. This is one of the strange climate control visuals that is "interestingly" programmed. Here's what we have discovered: AC Compressor Icon: - When you see AC with no line or light above it, then the AC compressor is on automatically (There is a setting that allows the AC compressor to always turn back on if it was turned off, when the Auto button is pressed. But you should not need to always turn AC on, it should be on automatically, it just looks like it is off based on what we are used to seeing.) - When you click on AC and you see a small line highlighted, it is Manually On - If you click it again and that light goes off, but you can see the grayed out bar, then it is Manually Off Air Flow Mode icon is similar: - When you don't see arrows indicating air flow direction, then it is on automatic for air flow (you just can't see any arrows) - If you click on the Air Flow Mode icon, you can manually take over and click through to select your air flow mode Fan Speed icon: - A solid line indicates that the fan speed is in Auto (and you should see the word "Auto" with the highlighted bar above it, because the Auto mode has been turned on for all things having to do with the fan. (Speed, Air Flow Mode, etc. Then they can be deselected individually.) - A dashed line indicates manual mode for fan speed I hope this helps!
as an RX500h F sport level 3 owner... is there no longer an audible sound when locking and unlocking the car doors from the inside..... it's kind of annoying when passengers dont know that the car us unlocked yet... since they're so use to hearing the door unlocking... etc.. lol none the less amazing car!
Hi! So sorry for the delay! With the new digital latch, the door lock don't have a sound any longer. Just the small green light on the Lock button when they are locked. It takes a LOT of getting used to. I wish they would program it to make some kind of sound, for those of us used to hearing locking mechanism it can be a strange adjustment. Thanks very much for your question and for tuning in with me!
I love your reviews and I love the Lexus driver interface. Lexus obviously puts a lot of thought into how drivers want to and need to interact with complex systems. However, you are being very cruel to all the buyers who want a new Lexus but cannot find one because of supply shortages. There is not a new Lexus RX350 to be had in my area of the country.
LOL. I totally understand that! I just extended the lease on my 2020 NX to be able to wait a bit longer for my next one. It will be worth the wait, but sorry for the video tutorial torture in the mean time. :) Thanks for tuning in with me!
Would you tell me what happens with my Lexus RX500? it doesn't close the drunk door when I am trying to push the tailgate button on left side of hand just double beep sound. I heard other brand of vehicle has a way of reset for tailgate pushing tailgate button on left sid of hand and drunk opener at the same time. Then, they solved the problem with closing trunk. I tried it but didn't work. Plus, Would you tell me how to reset to whole tailgate? not like reset for adjustment of height.
Hi. The left side button should close the power back door. If it does not close, I would recommend taking it in for service to have a technician check the pinch sensor that is located along the outer trim edge of the sides of the door. It is possible that there is some issue with that sensor so the door is not closing out of caution.
I purchased this vehicle 2 weeks ago. After driving my 2011 RX 350 I have found the learning curve steep and have been reading websites and watching many video tutorials. Your tutorial stands “above the crowd” with clear, concise, informative and demonstrative instruction. Kudos!
Thank you so much for your vey kind comments! I'm so glad the video has been helpful for you. You may have this already, but in case you need Part 2, where I go over the new multimedia system here's the link: th-cam.com/video/mpSOpZVFep4/w-d-xo.html and this is a very short little Tech Tip video about the most common things I find people needing help with: th-cam.com/video/-nIaDAoIjx0/w-d-xo.html I hope you will continue to enjoy your new RX. Thank you again for your message!
Thank you for your wonderful presentation, very helpful and informative.
I just bought my rx 350 h and have not been able to activate the dash camera
don’t know the said and password, these details are not visible to me
This should be mandatory viewing for 2023/2024 RX350 owners 😊 This tutorial is excellent…. definitely my go-to to review any features I want/need to know about. I love the index that allows me to access directly the portion of the video related to the specific feature I’m interested in. Kudos 👏🏼👏🏼👏🏼
Wow, thanks so much for all of your support and kind words! I'm very glad I was able to help you learn more about your amazing RX!
I have had my 2024 RX 350 for less than a month and I have been trying to read the Owner's Manuals. The illustrations are so small that I was frequently unable to figure out which buttons they were referring to. Your tutorials have taught me more than I had been able to get out of many long sessions slogging through the owner's manuals. I still think I have more to learn and will be watching them again. and maybe even a third time.
I'm so glad my videos are helping you learn more bout your RX! The manuals can be really tough to get through now days. Thanks very much for tuning in with me!
My wife and I just got the '24 RX and your videos are *Chef's Kiss*. Thanks so much for being thorough.
Thank you so much! I'm so glad to help you both learn all about your beautiful new Lexus!
Finally received my special-order Nori/Palomino 2024 Lexus RX350h Premium+ with all the packages - simpy a dream. And, THANK YOU Melissa O'Connell for amazingly informative video tutorials 1 & 2. I've been watching them and learning for the past 10 months while waiting on my dream SUV to arrive - the Lexus is a GREAT retirement present to myself!!!!
Yay!!! Congratulations on your Retirement and your wonderful gift! Very wise! Thanks so much for being here!
Just wanted to say that I'm very impressed by the thoroughness of this video and the presentation. This should be an official Lexus training video, it was that good.
Thank you so much for your support and kind words! That means the world to me!
@NorthsideLexus hi Ms Melissa my mom has a 2024 lexus rx 350 premium package does it come with the camera lens washer in the premium package
@@jojo2717 Hi! Congrats to your Mom. Yes, the 24 RX has a spray washer for the backup camera lens also. It is smaller and tucked up into the housing, but it operates with the rear window sprayer also. Thanks for checking.
Thanks. Your video is so much clearer than the 1,000 pages of manuals that come with the car. I'm not overwhelmed by all the gadgets any more!
Thanks so much for tuning in to learn with me!
So happy I found your video. In my humble opinion, you have done the best job of explaining my new car. In fact, you have done an AWESOME job of explaining. I am definably going to watch part 2.
Yay!!! Thanks so much! I've very happy to help! Congratulations on your new RX! Thank you for being here and for all of your support!
Best RX intro ever. Thank you for your hard work so we can learn everything about RX.😊
Thanks so much for your support! I'm very glad to have you hear learning all about your amazing new RX!
Amazing education session! It is very hard to read the manual without being in the car to try things out. This video was very well done, narration and video of each function. It is great that you have an index to the various topics so you can go back and repeat a section if needed. Thank you so much for taking the time and effort to put this together!!!!! I wish every vehicle had this kind of resource. Al Donn, Tampa, FL
You've made my day! Thanks so much for tuning in to learn with me! 👍 I really appreciate your support!
Just bought an rx350h and my salesman does not even know half of what the car features. Your video is so detailed, concise, very informative and the patience that went into making this video . 5 stars !!!!!
I'm so glad that you found the video helpful! I'm working on getting additional Tech Tip videos going as well. Thanks for your support!
Thank You Melissa for another excellent masterclass. No amount of reading or self teaching would cover this much detail. Moving from an NX350H FSport to an RX500H you cover the differences in perfect detail
Thanks so much for all of your support @David-fk1fz! Congratulations on your new RX500h! What an awesome vehicle!
Thank you for taking the time to do this! Personally, I didn't think I'd watch this from start to finish, but, I realized it's better than trying to comb through the owner's manual page by page, in my opinion. Having actual visuals on features in action really does help. On to part 2!
Thank you so much for you kind words of support! I'm very glad it was helpful for you!
Purchased our RX 350 Premium Plus last week. Thank you for your informative video, which has been invaluable to us as we navigate our new vehicle.
Congratulations on your new RX! That's so exciting! I'm very happy to help you get to know all about it! Thanks very much for being here!
How efficient is the 2.4T?
Congratulations on the purchase
@@aqibjaved1508 From the Lexus website:
RX350 FWD: 22 City / 29 Hwy / 25 Combined👍
1:01:20 1:01:20
Thank you Melissa. Your tutorials are so much better than the Lexus Owners Manuals.
Thanks so much! I'm so glad you are enjoying learning from my videos! I really appreciate your support!
Love the level of detail in this tutorial.
This video is a gold mine for anyone considering this car ✅✅✅
Thanks so much for your support! So glad to have you here!
Wow! This is great! I haven't even bought mine yet (waiting for 2024 at this point, since we're in July) and getting to familiarize myself with it like this is fantastic! Especially since my dealership is about 3-hours away! THANK YOU!
That is awesome! I'm so glad to help! the 2024 should be pretty identical, since the redesign just happened for 2023. If there are changes this soon, it could be with color selection or packages. They haven't announced anything yet, but I will be staying tuned with you for sure! Thanks for tuning in with me!
Your video is very good and detailed ! I would recommend to everyone who will buy a new Lexus car should learn from your video .
Thank you so much !
I really appreciate that! Thanks very much for being here!
Picking up my 2024 RX350 on 4-24-24. You are awesome for posting these videos. I used them for our ES350 since our dealer did not spend much time with us. Thanks for all you do.
So glad you like them! Congratulations on your new Lexus RX350! Thanks very much for tuning in with me to learn all about it!
I just picked up my new 2024 Lexus RX 350h luxury trim SUV this afternoon and while my salesperson did a great job of reviewing all the features, these videos, Part 1 and 2 are super helpful for more detail and to reinforce what I already know. They are so expertly done! I’ve purchased every new model of the Lexus RX hybrid since 2007 in essentially the same color, grey with a black leather interior and this 2024 model is superb! Thank you for all your time and attention to detail in producing these videos! Super helpful!😊
Congratulations on your new RX Hybrid! I'm so glad to get to help you learn about it! Thank you for tuning in with me!
Great video. I got the fully loaded luxury trim three weeks ago and everything applies. Incredibly useful and informative. Thank you.
Congratulations on your new RX! What a treat! I'm very happy to get to help you learn all about it! Thank you for tuning in with me!
This woman is magical! I’m thinking of buying one of these and I swear this is a huge selling point - it shows the car super up close and spotlights all the cleverness Lexus has baked into it. All Lexus dealers should thank Northside Lexus for this.
You are so sweet! Thanks so much for your support!
WELL... first, the car is rich with wonderful features. second, it is not overly intuitive - which means your videos are valuable as you may not figure a lot of this out without some help. third... OH MY, what a wonderful, wonderful job you have done. Exhausing several hours of just part 1, BUT.. it sure makes the car more user friendly!!!
I'm so glad you are enjoying your RX! You have me cracking up with your comment and real world experience of the learning curve that goes along with this new system. Thank you for slogging though the tutorial with me. LOL! I know it is a ton of information. Hopefully the Index will make it a bit easier to manage. Glad you're here!
Це один з найцікавіших та найдетальнійший з обзорів машини, який я бачив
Дуже дякую
god bless this lady for doing this video
So glad you enjoyed it! Thanks for being here with me!
Great videos! I just ordered my new 350h the other day. I was able to get all the basics of the systems from both videos. Your chaptered videos will make it easy to reference various features once I take delivery. Thanks! Lexus should make your videos their standard for the english speaking world.
You are so sweet! I'm happy to be able to help you prepare for your new RX350h and to make the most of every feature when you have it! Thank you for tuning in with me and for all of your support!
Wow! Your work is always so excellent, so clear and thorough. This walk-through is so much better than what the technology specialist at my dealership provided! I really appreciate you covering the unusual but necessary steps such as accessing the vehicle when power is off, and locking the vehicle with the mechanical key when the engine is running. I'm only part-way through part 1, I'm looking forward to seeing the rest of this excellent video.
Thanks so much, Christopher! I'm so glad these are helpful for you. Can you imagine a 4 hour tutorial when you first pick up a new car. That would be a brain melter for sure. LOL! Thank you again for your support and congratulations on your new RX!
I’m not even in the US, I’m in the U.K. and I’m not even thinking of buying a Lexus (well I wasn’t). However, I watched the whole video from start to finish. This lady really is superb, top quality tutorial video. You know what, I might just go and visit my local Lexus dealer……I’ll add to my list along with Mercedes and Audi.
You are so sweet! Thanks for making my day!
Wow, this is much better than the explanation I got when I bought my ‘24 RX350h. Really helpful and thorough. Thanks very much for making it.
Glad it helped! Thanks so much for tuning in with me!
This video is awesome. I just bought the RX 350 luxury package and this video helps a lot
That's awesome! Congratulations! I'm so glad to help you learn all about it. Thanks for tuning in with me!
Just got my 2024 Rx 350h. So glad I found this video! Thank you! Reading manuals written by techs is challenging!
Congratulations on your 2024 RX350h! I'm happy to get to help you learn all about it! Thanks for being here!
Thank you for such an in depth, concise how to operate your Lexus video. The content markers are great time savers as well.
Thanks so much for your feedback and support! I'm so glad you're enjoying my tutorials! Very glad to have you here!
Your tutorials are extremely thorough, and done in a perfect pace. I'm currently driving a '17 RX350 Luxury, and it's time for me to soon get a '25. There's a lot to learn first. Thanks for doing these.
Thank you so much for your kind words and support! Moving from a 17 to a 25 will be definitely be a big change, but you can do it! And hopefully you will love it!
Your tutorial videos are amazing!!
Thank you!!
I'm so glad you like them! Thanks so much for tuning in with me!
@@NorthsideLexus Melissa, thank you for doing these. They are EXTREMELY helpful. My 88 year old father just got a new RX and has been overwhelmed by 'everything'. Having the dropdown list with the time stamps is HUGE!
Can we get someone - at the Toyota dealerships / corporate / you / Toyota Technology Specialist - to do these "Deep Dive Tutorials" for the Sequoias and 4Runners? 😁(I'm assuming you guys are a Lexus exclusive dealership)
Just bought a '24 350H and this has been so helpful even coming off my '22 350. A lot of similar items but still so many changes. Will have to watch part 2 as well. Thanks for all your work on this.
So glad it was helpful for you! Thanks very much for tuning in to learn with me!
Okay so does the 2024 Rx 350h have a spare tire?
@@danielbest98 mine does.
‘Old Lady’ here, I was driving a 2015 Santa Fe… talk about a steep learning curve!
So happy to find this tutorial!
Mine is Coppercrest, and I get sooo many comments on the colour. And, I can easily find it in a parking lot!
So glad to have you here! I hope my videos are helping you make the most of your beautiful new Copper Crest RX! Thanks for tuning in with me!
Great video, as I learned so much from it! You did a wonderful job explaining everything. I really needed this so I can use all the features in my new RX 350 H. Looking forward to Part 2. Thank you for putting this together. I know it takes a lot of time to do a tutorial so in depth.
Thank you so much for you support and kind words! I’m so glad the tutorial was helpful for you! Congratulations on your new RX!
THANK YOU NORTHSIDE LEXUS, OUR HOST HAS EXCELLENT PRONOUNCEATION AND A PLEASENT VOICE, I ENJOYED THE DEEP DIVE 😊
I'm so glad you enjoyed it! Thanks very much for tuning in with me! Congratulations on your new Lexus RX!
Great video. I learned so much more than my dealer ever told me. Can't wait to watch part 2.
I'm so glad to help! Thanks for tuning in with me! Congrats on your new RX!
Thank you! There’s no way the technical overview I got at the dealership covered even 10% of this.
Thank you so much 😀 So glad you enjoyed the tutorial!
Fantastic Tutorial, I have Read the Manual for the RX450H+ & this covered many more features than the USER Manual & what a teacher. 5 Star review sincere thanks. Chris UK😃
So nice of you! Thanks very much for tuning in and for all of your support! Congrats on your new RX450h+ :)
Melissa, after buying my RX450h+, I spent 2 hours with Ken Lavender at Jim Hudson Lexus, Columbia SC discussing the vehicle. This vehicle is very TEC heavy, and 2 hours with Ken was just scratching the surface. He suggested I watch your videos and I have been studying your tutorial(s) as if I'm prepping for a college exam. I find myself going back to your videos repeatedly to go back over particular segments while I'm customizing settings in the vehicle. The time stamps are invaluable to do these segment searches. Just wanted to take a moment to thank you for putting together such a valuable tutorial.
Hi Morrey! Sorry for the delay. When you sent this comment I was actually at a Lexus training in Dallas WITH Ken Lavender and a lot of other Lexus Inner Circle team members! The notification came to my phone and I got to share it with Ken right away! You really made both of our days! Thank you so much for your kind words of support! Congratulations on your new RX450h+ it is such an amazing vehicle!
Am happy this channel is growing with many positive comments to Appreciate Melissa.
Thank you so much Emmanuel! I really appreciate all of your support!🙏
Great videos on the details of the 2023-24 RX. I went back and watched them again before taking a test drive this week, and that certainly helped me from looking like an idiot during the test drive! I just ordered my 2024 RX500 today.
You are so sweet! I'm glad it was helpful for you. Congrats on the 2024 RX500h order! That's very exciting!
This is an excellent video. Thank you!! It answers so many of my questions and shows features I didn't even know the car had! Great job Melissa and Northside Lexus!
Glad you enjoyed it! Thanks very much for tuning in with me!
Seriously wonderful instructional video! Thank you!
Thank you so much! I'm very glad you enjoyed it!
Excellent Lexus videos. Thanks SO MUCH!
Thank you! So glad you're here!
Your video is well done and very helpful. Thank you.
Thanks so much! I really appreciate all of your support!
Must watch for all Lexus RX 2023 owners! Great video
I'm so glad you enjoyed it! Thanks for tuning in with me!
I could either watch Killers of the Flower Moon or your tutorial video. I chose your tutorial.
I say, watch both ;) Thanks very much for tuning in to learn with me though! I really appreciate you being here!
I learned so much. I have had my vehicle since end of May. Didn't know a lot of this. Thank you.
That is great to hear! Thanks so much for tuning in with me! Congratulations on your RX!
I enjoyed this video a lot. Better than reading the manual, sometimes you need to see it. Manual movie I call it. 😅
"Manual movie!" I love it!🥰Thanks so much for being here to learn with me! I'm so glad it was helpful for you!
❤ Your tutorials are the best. Thank you.
I'm thrilled to hear that you enjoyed the tutorial! Your support means a lot. Thanks for tuning in with me!
I just bought this lexus rx h awd. Thank you for the throughly explained video. Save me time figuring it out
That's wonderful! Congratulations on your new RXh! Thanks for tuning in with me to learn all about it! 👍
This is awesome! Thank you so much. There is so much I didn't know about my car before I watched this.
I'm very glad it was helpful for you! Thanks for your support and kind words!
I love your tutorials. Thank you so much. It makes understanding my new Lexus 450 H plus much easier.
Thanks so much for your support! I'm very glad to have you here learning with me!
Thanks for answering my question about how to wash the rear camera, you guys are great.
You bet! 👍Thanks for being here!
Your videos have always been well made and exceptional.
Wow, thank you for your support! That means so much to me!
We just purchased a Premium Plus on Saturday from Northside, fantastic dealership and experience
That is awesome to hear! Thanks very much for shopping with us! I'm so glad to get to help you learn more about your new RX! Congratulations!
Great job, Michelle ! Now I know my RX better !
Her name is Melissa 😀
@@fbp452 My bad 😁😁
Thanks so much. My phone is called Michelle's iPhone because it is a department phone at the dealership, so it can be very confusing 😉
That's me! 🖐️👍😃 Thanks so much!
No worries 😁
Amazing and extremely helpful video. Thank you!
Thanks so much Mike! I'm so glad you enjoyed the tutorial! Thanks for tuning in with me!
Wow, what an amazing video! What a wealth of detailed information. This is extremely helpful! Thank you!!
Thanks so much for your kind comments and for all of your support! So glad to have you here!
Thank you so much for being a nice mentor. Regarding the e-transmission shift on a SLOPE or INCLINED parking space.…shifting to D from P ..or shifting to P from D…there is thud sound with a transmission jerk while shifting…2024 Lexus RX 350 turbo…No problem on flat surface …if possible..Can you advice please…Thanks
Hi! There is a feature on the vehicle that will help it to hold in place temporarily while you move your foot from the brake to the accelerator peddle, when it engages you can hear it. It is similar to the feature that will hold you on a hill for a few seconds when you have the vehicle in Drive and have come to a stop, then move your foot to apply the accelerator. You can try pressing the brake a little longer and a little more firmly until the shift is complete and see if that helps.
wow this video should be featured in the RX manual. One of the few tutorials that I didn't skip a second of. Thank you!
question: are there drawbacks in keeping brake hold on all the time, meaning every time you come to a stop, e.g. red light, hills, traffic jams, you'll no longer have to keep your foot on the brake pedal? I just don't see a reason not to leave it on all the time, especially when driving in the city.
I think for normal day to day driving most people don't like to have to reactive the feature each drive cycle. I haven't seen any research on the feature being used for every drive. That would be a great question for your Lexus Technician since they are much more knowledgeable about how maintenance for the parts that operate the system would be impacted. Thanks for being here.
Thamk you Melissa, super helpful. Very well done👊🏻
You're so welcome! Thanks for tuning in to learn with me!
Thanks for telling me where favorites are
I love the 2024 rx thanks for this tutorial
Thanks so much for your support!
Thanks for the detailed response. I appreciate it. Happy holidays!
🎉 I've been looking forward to this movie
Thank you! I'm so glad to finally have it out for everyone!
God bless you for making this tutorial ❤
So glad you liked it! Thanks for being here!
Thank you Melissa. This was really helpful 😊
Glad you liked it! Thank you so much 😀
wow amazing amount of detail you should do other manufacturers
Thanks so much!
Very helpful video!
Thanks so much! Glad you enjoyed it!
You are a life saver. Thank you! ♥️
I just picked up a 2023 RX350. Can you please explain best way to take through car wash. Does PARK break have to be disengaged? Have read so many different explanations
Happy to help! Congratulations on your new RX! Here's what we recommend for going through a car wash: Select the shortcut menu (it looks like a little ice cube tray, but the "Climate" tab in the middle of the main screen), I like to turn off Parking Support Brake (PKSB) & Parking Assist (PKSA), then make sure to turn off the Auto Windshield Wipers. If you need to keep the car in Neutral for your type of car wash, you will pull the gear shift to the left (follow the arrows, toward the driver) and hold it in place until Neutral lights up. At the end of the car wash, you will apply the brake, shift into drive and then you can turn your features back on before your drive. I hope this helps. Thanks for being here!
@@NorthsideLexus Will turning off Parking Assist turn off all proximity sensing beeps?
Love this tutorial So easy to follow. Thank you
Thanks a bunch for your lovely comment! I'm so glad you enjoyed it!
Excellent tutorial! Very well done.
Thanks so much, Michael! So glad to have you here!
love this detailed video, thanks!
Thanks so much! So glad to have you here!
Very well explained and glad I read it and very useful notes 👍🏼🙏🥂
So glad you enjoyed it! Thanks for tuning in with me!
Complimenti, veramente un gran bel video, fatto molto bene e spiegato benissimo 👏
Grazie mille !
Great videos both parts 1 & 2! Just purchased a new RX350 and this is most helpful. Wondering about parking assist do you do a video on how best to use that feature?
Hi! Sorry for the delay. The Park Assist system responds to stationary objects at about three feet or closer, as long as the sonar sensors can "see" the object. When the system is on, it all happens automatically. If you are parking in a garage or something like that, you can tap on the screen to mute the alert sound and still see the visual aid. Do you have a specific scenario that I could help with? Thanks for being here.
@@NorthsideLexus Thanks for the response. We just purchased a ‘24 RX 350h. Your tutorials were so helpful in learning more about the vehicle and all its features. You do a great job, keep the videos coming!
1:35:12 It’s possible to turn on Break Hold permanently? Because switching on every time when I started to drive is very annoying.
Hi. Unfortunately it is not possible to permanently enable the Brake Hold feature. It resets each time the car is turned off. Thanks for checking in.
When turning off the engine. How do you keep the infotainment system on instead of the power turning off?
Hi! There is a well hidden setting called ACC Customize.
Settings > Vehicle Customize > Utility : ACC Customize
When it is Off, it means the car can operate certain accessories while off (until you open the driver's door). When it is set to On, it means the car must be on to operate those accessories. The radio and main screen will stay on until you open the driver's door, or the system times out to protect the car's battery. (I'm not sure what that time frame is.) I hope this helps! Thanks for being here!
Melissa, how can we disable school zone popups on the infotainment screen? It's really annoying. I can disable reading the speed limit signs, but not the school zone signs. If not possible, please ask Lexus to fix. Or give us an option to disable during summer months, and from 5pm-7am. Thanks.
Hi! I unfortunately there is not a setting for that customization. I know Lexus has received feedback about that popup. It would be great to be able to toggle it on and off. I'm sorry I don't have a fix for you on this one. Thanks very much for being here.
Thank you for this in depth video very helpful!!!
Thanks very much! So gad you're enjoying my tutorials!
Hello, I’ve been enjoying your videos and really appreciate it. Can you tell me what to do? I have a Lexus 2020 450H + with all of the accoutrements all the features basically the highest level; can you tell me how to put it through a car wash? What to turn off. Etc. Thank you.
I mean I have a 2024 Lexus 450H + (typo)
Hi! Thanks for checking in. I really need to do a video on this. It is a popular question. Here's what I recommend:
1. Turn off the automatic windshield wipers
2. Open the features shortcut screen (looks like an ice cube tray, small tab by the Climate tab on the main screen): Turn off, PKSA, PKSB (Park Assist and Parking Support Brake). Basically you want to turn off anything that beeps or applies the brake if the Parking Support Alert is beeping at you ;)
3. Shift into Neutral if your carwash requires that. (Move the gearshift to the left and hold for a couple of seconds.) Then at the end of the wash, apply the brake and shift into drive (left and back)
I hope this helps! Thanks again!
Thanks so much for your immediate reply. This should help a lot all the best appreciate it.
Perfectly done thanks
Thank you so much!
Excellent tutorial! Thanks!
Glad you enjoyed it! Thanks for being here!
I wanted a 500H with a tow package. I have waited for a long time but no luck. Finally I bought the car without the tow package. I was told it can be installed afterward. The sales person helped me get the part number(s) from the service department. Normally the tow kit contains 2 parts. One is the hitch and the other is the electric connection. Strangely only the hitch is available w.r.t. the VIN of my car. I was told that it means the car is not tow prepared, such as heavy duty radiator and cooling fan for engine is required. On the other hand, I also heard F Sport model has them ready. I am confused. A 367hp engine cannot tow is disappointed.
Hi! Thanks for checking in. I'm not really trained in towing details, but in general most hybrids aren't setup for towing because it reduces fuel efficiency and can create more wear and tear on the hybrid battery and the other components you mentioned. There is an accessory mount that is available for some models that may be compatible with the setup you received. Even though the hybrid systems can be configured for a more powerful output than some all gas versions, it doesn't mean the vehicle, especially a unibody construction car, is built for towing. I hope this helps.
@@NorthsideLexus Thanks for prompt reply. I learnt a lesson. I have an LX, but i already put 250,000 miles on it and thus want an alternate solution. I only need to tow handful of times for the car's lifetime.
Without tow, i want to install the roof rack; but just found out it will disable the moonroof 😒. What other accessory you can suggest.
@@yungcm I would talk with the Parts Specialist at your dealership to make sure you can add compatible accessories. Lexus has very specific parts for each model. But talking with them will get you the correct information. 👍
Thanks, very helpful.👍
I'm so glad it was helpful! Thanks for being here!
Whoa…didn’t know you guys have a YT channel…been searching inventory at North & Westside for an Rx 😂
Awesome! So glad you found us! I hope you find the RX you're looking for! It is such amazing vehicle!
Will you be adding any updates for the 2025 model since it has a new driver's screen?
I definitely hope to. I'm just not sure how long it will take for me to get it done. In the meantime here are some notes on technology changes that may help:
INTERIOR
Thematic Ambient Illumination brightness increased
Front storage tray illumination now standard
Rear reading lamps can now be independently turned off even when doors are opened
Noise-proofing material added on rear body and vibration damping floor material added to rear wheel area to reduce road noise in the rear body
EXTERIOR
AC charging connector lock system changed to door lock-linked system on RX 450h+ Luxury AWD; The charging connector will be locked or unlocked based on the condition of the door locks
TECHNOLOGY
12.3-inch multi-information display (MID) standard on all models
Lexus Interface with 14-in touchscreen display now standard on RX 500h F SPORT Performance AWD model
An on-screen activation button for the camera washer system is included for the Panoramic View Monitor (PVM) and backup camera, enabling the driver to activate the washer when needed
@@NorthsideLexus Truly appreciate your tips and I'm lookig forward to more helpful videos. Thanks!
Thanks!
Awesome Video!
I love both parts of the video. I have just about conquered everything I care about. However, I cannot find any mention of the following. I have my air set to "auto". the "AC" light to the right is on. Everything seems to work fine. However, if i push the "AC" light, a small blue light illuminates above it. Nothing seems to change. After stopping the car and restarting, everything is back on, but the blue light above the "AC" is off. Anyone know what the blue light signifies?
Hi Sorry for the delay. This is one of the strange climate control visuals that is "interestingly" programmed. Here's what we have discovered:
AC Compressor Icon:
- When you see AC with no line or light above it, then the AC compressor is on automatically (There is a setting that allows the AC compressor to always turn back on if it was turned off, when the Auto button is pressed. But you should not need to always turn AC on, it should be on automatically, it just looks like it is off based on what we are used to seeing.)
- When you click on AC and you see a small line highlighted, it is Manually On
- If you click it again and that light goes off, but you can see the grayed out bar, then it is Manually Off
Air Flow Mode icon is similar:
- When you don't see arrows indicating air flow direction, then it is on automatic for air flow (you just can't see any arrows)
- If you click on the Air Flow Mode icon, you can manually take over and click through to select your air flow mode
Fan Speed icon:
- A solid line indicates that the fan speed is in Auto (and you should see the word "Auto" with the highlighted bar above it, because the Auto mode has been turned on for all things having to do with the fan. (Speed, Air Flow Mode, etc. Then they can be deselected individually.)
- A dashed line indicates manual mode for fan speed
I hope this helps!
as an RX500h F sport level 3 owner... is there no longer an audible sound when locking and unlocking the car doors from the inside..... it's kind of annoying when passengers dont know that the car us unlocked yet... since they're so use to hearing the door unlocking... etc.. lol none the less amazing car!
Hi! So sorry for the delay! With the new digital latch, the door lock don't have a sound any longer. Just the small green light on the Lock button when they are locked. It takes a LOT of getting used to. I wish they would program it to make some kind of sound, for those of us used to hearing locking mechanism it can be a strange adjustment. Thanks very much for your question and for tuning in with me!
I love your reviews and I love the Lexus driver interface. Lexus obviously puts a lot of thought into how drivers want to and need to interact with complex systems. However, you are being very cruel to all the buyers who want a new Lexus but cannot find one because of supply shortages. There is not a new Lexus RX350 to be had in my area of the country.
LOL. I totally understand that! I just extended the lease on my 2020 NX to be able to wait a bit longer for my next one. It will be worth the wait, but sorry for the video tutorial torture in the mean time. :) Thanks for tuning in with me!
Very informative video, thank you
So nice of you to chime in with your support! Thanks very much for being here!
Thank you - Much appreciated
So glad to have you here!
@@NorthsideLexus every Lexus dealer in the world should pay you for these videos - so helpful
Would you tell me what happens with my Lexus RX500? it doesn't close the drunk door when I am trying to push the tailgate button on left side of hand just double beep sound. I heard other brand of vehicle has a way of reset for tailgate pushing tailgate button on left sid of hand and drunk opener at the same time. Then, they solved the problem with closing trunk. I tried it but didn't work. Plus, Would you tell me how to reset to whole tailgate? not like reset for adjustment of height.
Lucky you to have a ‘drunk’ door
Hi. The left side button should close the power back door. If it does not close, I would recommend taking it in for service to have a technician check the pinch sensor that is located along the outer trim edge of the sides of the door. It is possible that there is some issue with that sensor so the door is not closing out of caution.
This is fantastic.
Thanks so much for tuning in with me!