I recommend you try adding a microphone test which simulates someone talking beside you. It's different to a blender. I just performed the test with both headsets. The jabra was horrible I could hear the podcast playing from the speaker next to me. Even the cheap £40 jlab go work beat it significantly. The poly 4320 was no.1 as I was not able to perceive the podcast.
Jabra is my preference on sound quality. I like that you added the software features. As one reviewer mentioned, consider showing how well the headsets switch between computer and phone IRL (if possible).
One idea for better comparing could be switch between both headsets while in same condition. Example: While listening same music/talking same things with same background noise, let us listen jabra for 3 sec, then poly for 3 sec, then switch 2 or 3 more of times. So we can immediately capture the difference. Maybe just position both devices around same sound source and switch the input output to do this.
If I'm in extemely noisy environment, I would pick the Poly 4320. Mic cancels noise the most. On environment with "average" noise I would pick the Jabra 65. The voice is much fuller than Poly. Battery life is much longer. But for my personal case, I'm more on the extreme environment noise side 30% of the time, I would pick Poly to be on the safe side.
We use Jabra in our company ~ 20000 Headsets. My experience is that Jabra is broken after max. 1-2 years. They have often bluetooth issues. Poly is more stable, no issues meanwhile.
@@HeadsetAdvisor Bluetooth goes on and off randomly. One ear cup partially stops responding. You often have to turn the headset on and off, otherwise it sometimes stops responding. Since we use it daily in support or with clients, the battery is completely flat after 2 max 3 years. Its also annoying that windows or teams thinks that you have a different hesdset wireless or wired very strange issue.
I've noticed Poly have more noise cancel than Jabra but both of them performed great how i wish i could have 1 of those and give it to my wife as a gift 😅
The only issue I have with the Jabra is the Multi-function button. Trying to figure out whether I'm unlucky and picked up a faulty unit. Also, not a great deal of information on how to set up for "Accept & handle multiple calls". Any video's out there...
Hi Branko, that's one part of our videos we've been missing. Showing the ability to switch between calls or devices so in our future videos we're adding that. What are you experiencing?
@@HeadsetAdvisor I'm revisiting the client tomorrow morning, I'm assisting him in updating and promoting new ways in working, even though this technology isn't really new.
@@HeadsetAdvisor Long story short the staff have found a way to accept and close calls. I've now been asked by the owner if I can set up multiple headsets to one cordless landline that has Bluetooth (Using a Gigaset SL910), so any member of staff can take the call - to my understanding of BT - Can't be done, Not on an old Dect unit unless things have moved on....Guidance and advice are appreciated.
I’m just now seeing this video, but I’ve got some Poly 4320 inbound for the team. The price and feature set seems to be much better than Jabra.. Paid real world $180 for full kit with stand and everything for each Poly unit. Jabra is considerably more expensive. A small audio difference is not worth a big jump in price per unit to me. I will also say we used Jabra in the past, diff model, and they only seem to last a couple years at best, when used often.
Jabra e265 has been my workhorse for about 3 years now. Great mic, natural sound. Solid noise cancelling mic. Tried the 4320 this week and besides the mic quality being a bit too walkie talkie-ish , the noise cancelling is great ( a bit better than the Jabra) but the dongle doesn't stay connected well to the PC. Additionally the Jabra just has better call and media controls
Do the configs get stored with the headsets? My work laptop doesn't allow me to install any software so if I can configure the headsets on my own PC and use it on the work laptop that'd be really nice.
Hi Kamariza, we haven't tried this so I'm not sure if that will work or not, as it's not designed to connect this way. It may be worth a try though if you're set on connecting with the aux cord to your laptop. Usually USB will give you better quality.
@HeadsetAdvisor We are currently using Avaya IX workplace and Microsoft Teams and are planning on switching from Avaya IP Office (IX Workplace-softphone) to Avaya Cloud Office (ACO). Which would you recommend to be the most compatible, and offer the most compatible features for Avaya & MS Teams?
The jabra are great but I like to have the mic on the left side, this is a on/off for me. Also couldn’t set jabra sound + on my smartphone with these headset, no problem with elite 3 instead
Oh... how could they miss this? I imagined that I use them and while need to hold the mouse in my right hand it's very uncomfortable to control mic on headset with the same right hand. What a disappointer...
Ok I watched so many videos and now I don’t know what to order. I’m sharing an office with 3 people and when they are on the phone I have a really hard time focusing on the phone call I’m. I have a Mac and an iPhone. I was looking both these headphones and also the Orosound Tilde Pro Hybrid and IMPACT 1000 . I’ll be wearing the headphones for 4 to 6 hours what do you recommend?
I’d recommend something that goes fully over the ear to block out as much noise/distractions for you so the Orosound tilde pro C+ will be your best bet.
I love your videos, but they are also super frustrating! Why? Because we want to hear which headset is better in the microphone tests, but you never let us hear them back to back, so it’s up to us to shuffle back and forth, write down the time stamp and try to make them back to back. If you want to stick to your current format, why don’t you edit them back to back at the end of the video! Thanks.
That's some tough love, Naisan! 😄 We really do appreicate the feedback and keeping it real though because that will help us improve. Are you saying you want to hear the back to back mic tests of product A first, then all the same tests with product B? Rather than back and forth between product A and B.
For the Jabra Evolve2 65, how does the audio quality compare between using the bluetooth wireless, non-bluetooth wireless USB-A dongle, and non-bluetooth wireless USB-C dongle? Does the Poly Voyager 4320 have non-bluetooth wireless connectivity?
Hi Andy, you won't notice any difference in quality between USB-A and USB-C. They only created the variations for ease of connectivity reasons. The 4320 can be connect with a cord to be used as a wired headset as well, like the Evolve2 65.
The Jabra sort of closes down my right ear, it's like it pushes too hard against it, and after a while it mutes the ear. Does anyone also experience this, or heard this before?
Nice video - very professional - new camera / lights in close up shots are way better and background color is smooth and nice. - Suggested improvements to the review (to plug a few gaps in true end user value to us viewers): - 1) Can we have a zoom / teams recording through these and have that sound played back please ( for all scenarios of noise levels)? This is because final sound which people on the other side would hear would also include the Zoom /Teams / Cisco software impact noise cancellation. Also a sample of a real regular phone call and whatsapp call would help cover all scenarios and differences. - 2) Please include typing noise test too - in a very quite environment typing sounds can be an outlier / spike of sound - which could come through. - 3) Could you please help with doing all noise cancellation tests with source of noise on both sides (together and alternating) . Currently all your noise sources (blender / speaker) are on your right - which is the Opposite side of the Voice capturing Microphone of the boom on the headphones. This gives undue advantage and skews real world test result. Note: For an end user - it is not possible / realistic that they always have the noise coming from a single direction. - 4) Finally, how easy is it to switch from a computer call to a phone call and back? - considering the headphone is paired to both. If I get a phone call and want to switch to it on the fly but through a button (to avoid cases of unwanted switching) is that possible? If not, by the time I switch from computer to a phone call or vice versa - the incoming phone call would have ended or I would be fumbling to quickly change settings etc etc. - I have liked your video and am already a subscriber - I will Respond to the true test, as suggested above - through Zoom and Team with and without noise. With current tests - Jabra is much better, although the with noise in background both sound similar as the electronics are managing so much bk ground noise that even the jabra might be sending low fidelity sound though its voice capture mic on the boom (facing the wearer).
@@HeadsetAdvisor Welcome. You are a great source of info for those millions of professionals around the world who are currently working from home or a noisy office and need to use their voice as their identity and influencing factor to get the best our of their work efforts. All the best!
Comfortable = Falls off my head when I look down or move my head to quickly. I'm 6'3", not fat, but not skinny either. I don't have the massive head of Peyton Manning, but i don't wear anything small. Since I am that tall, I constantly have to look down.
Sorry to hear the headset falls off your head. Comfortable is a very subjective topic because everyones needs are so different. Have you tried other headsets worn over-the-head that don't fall off? If not, maybe an earpiece type headsaet would be better or a model that fully encloses your ears like the Tilde Pro here th-cam.com/video/WKT_F75TtCc/w-d-xo.html
@@HeadsetAdvisor Believe it or not I am planning to call one of your advisor's today. I think that you should promote more the renting as a fit trial for your clients and adding the looking down for 10 second test. I understand that everybody has different "needs"
I got a Poly - Voyager 4310 UC and i couldn't get it to adjust. I didn't like the bulkiness of the headset so I returned it and got a Jabra Evolve 65. The downside on the Jabra is Micro USB but I guess thats what sex change adapters are for as I only use USB-C now.
Definitely one way to go if you want to spend the time to do that, and if there's a compatible battery. Some models make it very difficult to get to the battery unfortunately.
I just want to point out that I don't believe "battery life" is actually rated higher on the Jabra. Although it's 37 hours "of use", it's only 24 hours of talk time which is just about equivalent to the 4320.
I recommend you try adding a microphone test which simulates someone talking beside you. It's different to a blender. I just performed the test with both headsets. The jabra was horrible I could hear the podcast playing from the speaker next to me. Even the cheap £40 jlab go work beat it significantly. The poly 4320 was no.1 as I was not able to perceive the podcast.
Thank you for your feedback to help us improve
this comment is very helpful!!!
Jabra is my preference on sound quality. I like that you added the software features. As one reviewer mentioned, consider showing how well the headsets switch between computer and phone IRL (if possible).
Hi Kim, thank you! We've heard about viewers wanting to see how the headsets switch between computer and phone, so we'll be adding that soon.
@@HeadsetAdvisor 2 computers and a phone here ;-)
One idea for better comparing could be switch between both headsets while in same condition. Example: While listening same music/talking same things with same background noise, let us listen jabra for 3 sec, then poly for 3 sec, then switch 2 or 3 more of times. So we can immediately capture the difference. Maybe just position both devices around same sound source and switch the input output to do this.
I love the way you describe each feature
We appreciate the feedback!
Awesome review! A was choosing exactly between these 2 models
Thank you!
If I'm in extemely noisy environment, I would pick the Poly 4320. Mic cancels noise the most.
On environment with "average" noise I would pick the Jabra 65. The voice is much fuller than Poly. Battery life is much longer.
But for my personal case, I'm more on the extreme environment noise side 30% of the time, I would pick Poly to be on the safe side.
Great insight and thoughts with which you'd choose and why :)
We use Jabra in our company ~ 20000 Headsets. My experience is that Jabra is broken after max. 1-2 years. They have often bluetooth issues. Poly is more stable, no issues meanwhile.
Thanks for watching. When you say they break after 1-2 years how do you mean?
@@HeadsetAdvisor Bluetooth goes on and off randomly. One ear cup partially stops responding. You often have to turn the headset on and off, otherwise it sometimes stops responding. Since we use it daily in support or with clients, the battery is completely flat after 2 max 3 years. Its also annoying that windows or teams thinks that you have a different hesdset wireless or wired very strange issue.
I've noticed Poly have more noise cancel than Jabra but both of them performed great how i wish i could have 1 of those and give it to my wife as a gift 😅
Great video thanks. When you say ANC mic, does that mean the speakers are NOT ANC ? In case i use it for music while travelling.
HI Peter, when we say noise canceling we're referring to the microphones. These headsets don't have ANC in the speakers.
The only issue I have with the Jabra is the Multi-function button. Trying to figure out whether I'm unlucky and picked up a faulty unit. Also, not a great deal of information on how to set up for "Accept & handle multiple calls". Any video's out there...
Hi Branko, that's one part of our videos we've been missing. Showing the ability to switch between calls or devices so in our future videos we're adding that. What are you experiencing?
@@HeadsetAdvisor I'm revisiting the client tomorrow morning, I'm assisting him in updating and promoting new ways in working, even though this technology isn't really new.
@@brankostojsavljevic2929 If we can help in anyway, let us know.
@@HeadsetAdvisor Long story short the staff have found a way to accept and close calls. I've now been asked by the owner if I can set up multiple headsets to one cordless landline that has Bluetooth (Using a Gigaset SL910), so any member of staff can take the call - to my understanding of BT - Can't be done, Not on an old Dect unit unless things have moved on....Guidance and advice are appreciated.
I’m just now seeing this video, but I’ve got some Poly 4320 inbound for the team. The price and feature set seems to be much better than Jabra.. Paid real world $180 for full kit with stand and everything for each Poly unit. Jabra is considerably more expensive. A small audio difference is not worth a big jump in price per unit to me. I will also say we used Jabra in the past, diff model, and they only seem to last a couple years at best, when used often.
Nice! Thanks for sharing your thoughts
Jabra e265 has been my workhorse for about 3 years now. Great mic, natural sound. Solid noise cancelling mic. Tried the 4320 this week and besides the mic quality being a bit too walkie talkie-ish , the noise cancelling is great ( a bit better than the Jabra) but the dongle doesn't stay connected well to the PC. Additionally the Jabra just has better call and media controls
Thanks for sharing!
Would both device work well with Chime calls? I am assuming the button may not work though
Hi Robin, Jabra headsets are integrated with Amazon Chime.
@@HeadsetAdvisor many thanks!
I like jabra for the mute by boom feature because with that it is more difficult to forget about mute and speak that nobody is able to hear
We think that specific feature on the Jabra is very nice to have!
Do the configs get stored with the headsets? My work laptop doesn't allow me to install any software so if I can configure the headsets on my own PC and use it on the work laptop that'd be really nice.
Hi David, the USB adapter that comes included connects the headset to the computer so you shouldn’t need to configure anything on the computer.
Can I use usb c to aux cable to connect the voyager 4320 using wired connection to my laptop?
Hi Kamariza, we haven't tried this so I'm not sure if that will work or not, as it's not designed to connect this way. It may be worth a try though if you're set on connecting with the aux cord to your laptop. Usually USB will give you better quality.
@HeadsetAdvisor We are currently using Avaya IX workplace and Microsoft Teams and are planning on switching from Avaya IP Office (IX Workplace-softphone) to Avaya Cloud Office (ACO). Which would you recommend to be the most compatible, and offer the most compatible features for Avaya & MS Teams?
The jabra are great but I like to have the mic on the left side, this is a on/off for me. Also couldn’t set jabra sound + on my smartphone with these headset, no problem with elite 3 instead
Oh... how could they miss this? I imagined that I use them and while need to hold the mouse in my right hand it's very uncomfortable to control mic on headset with the same right hand. What a disappointer...
@@Everything-yj4tx it’s nice you need this things just for fun
Ok I watched so many videos and now I don’t know what to order. I’m sharing an office with 3 people and when they are on the phone I have a really hard time focusing on the phone call I’m. I have a Mac and an iPhone. I was looking both these headphones and also the Orosound Tilde Pro Hybrid and IMPACT 1000 . I’ll be wearing the headphones for 4 to 6 hours what do you recommend?
I’d recommend something that goes fully over the ear to block out as much noise/distractions for you so the Orosound tilde pro C+ will be your best bet.
I love your videos, but they are also super frustrating! Why? Because we want to hear which headset is better in the microphone tests, but you never let us hear them back to back, so it’s up to us to shuffle back and forth, write down the time stamp and try to make them back to back. If you want to stick to your current format, why don’t you edit them back to back at the end of the video! Thanks.
That's some tough love, Naisan! 😄 We really do appreicate the feedback and keeping it real though because that will help us improve. Are you saying you want to hear the back to back mic tests of product A first, then all the same tests with product B? Rather than back and forth between product A and B.
For the Jabra Evolve2 65, how does the audio quality compare between using the bluetooth wireless, non-bluetooth wireless USB-A dongle, and non-bluetooth wireless USB-C dongle?
Does the Poly Voyager 4320 have non-bluetooth wireless connectivity?
Hi Andy, you won't notice any difference in quality between USB-A and USB-C. They only created the variations for ease of connectivity reasons. The 4320 can be connect with a cord to be used as a wired headset as well, like the Evolve2 65.
The Jabra sort of closes down my right ear, it's like it pushes too hard against it, and after a while it mutes the ear. Does anyone also experience this, or heard this before?
Because of this I got the Jabra, simply the best
Hi Rodolfo, glad this video helped you! Thanks for watching.
Can I use it with a USB chord instead of Bluetooth jabra one
Yes
Nice video - very professional - new camera / lights in close up shots are way better and background color is smooth and nice.
-
Suggested improvements to the review (to plug a few gaps in true end user value to us viewers):
-
1) Can we have a zoom / teams recording through these and have that sound played back please ( for all scenarios of noise levels)? This is because final sound which people on the other side would hear would also include the Zoom /Teams / Cisco software impact noise cancellation. Also a sample of a real regular phone call and whatsapp call would help cover all scenarios and differences.
-
2) Please include typing noise test too - in a very quite environment typing sounds can be an outlier / spike of sound - which could come through.
-
3) Could you please help with doing all noise cancellation tests with source of noise on both sides (together and alternating) . Currently all your noise sources (blender / speaker) are on your right - which is the Opposite side of the Voice capturing Microphone of the boom on the headphones. This gives undue advantage and skews real world test result. Note: For an end user - it is not possible / realistic that they always have the noise coming from a single direction.
-
4) Finally, how easy is it to switch from a computer call to a phone call and back? - considering the headphone is paired to both. If I get a phone call and want to switch to it on the fly but through a button (to avoid cases of unwanted switching) is that possible? If not, by the time I switch from computer to a phone call or vice versa - the incoming phone call would have ended or I would be fumbling to quickly change settings etc etc.
- I have liked your video and am already a subscriber - I will Respond to the true test, as suggested above - through Zoom and Team with and without noise.
With current tests - Jabra is much better, although the with noise in background both sound similar as the electronics are managing so much bk ground noise that even the jabra might be sending low fidelity sound though its voice capture mic on the boom (facing the wearer).
Thank you for your insight and great feedback to help us improve!!
@@HeadsetAdvisor Welcome. You are a great source of info for those millions of professionals around the world who are currently working from home or a noisy office and need to use their voice as their identity and influencing factor to get the best our of their work efforts.
All the best!
Or blending margarita between meetings 😂my type of people 🍹
Hey Karen, it's crucial to be able to blend a margarita between meetings without anyone knowing!
Comfortable = Falls off my head when I look down or move my head to quickly. I'm 6'3", not fat, but not skinny either. I don't have the massive head of Peyton Manning, but i don't wear anything small. Since I am that tall, I constantly have to look down.
Sorry to hear the headset falls off your head. Comfortable is a very subjective topic because everyones needs are so different. Have you tried other headsets worn over-the-head that don't fall off? If not, maybe an earpiece type headsaet would be better or a model that fully encloses your ears like the Tilde Pro here th-cam.com/video/WKT_F75TtCc/w-d-xo.html
@@HeadsetAdvisor Believe it or not I am planning to call one of your advisor's today. I think that you should promote more the renting as a fit trial for your clients and adding the looking down for 10 second test. I understand that everybody has different "needs"
@@Adones09 We would be happy to help! You sparked an awesome idea and we appreciate the feedback to improve.
I got a Poly - Voyager 4310 UC and i couldn't get it to adjust. I didn't like the bulkiness of the headset so I returned it and got a Jabra Evolve 65. The downside on the Jabra is Micro USB but I guess thats what sex change adapters are for as I only use USB-C now.
Lol all you have to do is tear down, see what battery it uses then buy it and install.
Definitely one way to go if you want to spend the time to do that, and if there's a compatible battery. Some models make it very difficult to get to the battery unfortunately.
Great wireless headsets. You know - there’s also wireless mice 😂
Thanks for watching :)
I just want to point out that I don't believe "battery life" is actually rated higher on the Jabra. Although it's 37 hours "of use", it's only 24 hours of talk time which is just about equivalent to the 4320.
Thank you for sharing your thoughts.