Thank you dude the astro command center from the microsoft apps area (the Microsoft bag icon thing) works. I didn't need the other astro command center from astro website the Microsoft one updated both the headset and base station. Thanks again.
Your comment just saved my headset. I would like to personally thank you. The Microsoft version of the Astro Command Center let me update it and it fixed my headset completely. Thanks again
OMG TYSM YOUR THE ABSOLUTE BEST! My Astro A50 has been unable to function for the past 2 YEARS. I'm so glad I found you or I would've bought a new headset. Like you said in the beginning, I also contacted the support center but it has been almost a week now and still no reply. Not only have you made my day, but my whole winter break. Thank you very much.
For me I just needed the microsoft store app. But whenever I tried to update I would get stuck at 33%. I then hard reset my headphones by holding the "dolby" (discord icon looking thing) and on the right of the headphones the "game" button. Hold it until it resets. After I was able to do the update. After the update whenever I picked up my headphones all the lights on the base would disappear. Next I reset the base. If you look under the base you can find a small hole. Press it with a toothpick or something like that for about a minute then put your headphones on the base again and pick them up. For me this worked. Thanks to reading different comments and trying all the ideas I was able to figure it out. Hope this worked for someone else.
This worked for me after 3 hours of trying everything. You have to download the base station update from clicking software on their site and using that command center, then you need to do the headset update on the microsoft store version of command center. Worked!
Just FYI anyone else trying this. This did ALMOST all of it for me so MUCH appreciated. HOWEVER. Mine actually updated the Base Station from the Microsoft Store installed command center, and not the headset. Headset still was saying either nothing or 0.0 and would fail 100% of the time. I had to do the dang holding "Game & Dolby" reset fix on my headset and then command center could see it and I could fully update the firmware successfully, from the Microsoft Store installed command center again. Thanks again Cooliyo3000 you got the ball rolling for sure for me! Hope this helps anyone!
Alright to anyone this isn't working for. If it's failing to update at 33% or 50% from the microsoft store what you need to do is have your headset on the base station and hold both the Dolby button and the "game" button on the front of the right earmuff. This should hard reset the headset, and then you should be able to update it from there with no issues!
Y’all are goated the issue really is with the Microsoft store version of the app, the older download I found on Reddit worked first try and everything is smooth again. Y’all just saved me $300 and a hole in the wall
I WAS ABOUT TO THROW IT OUT! You're a life saver! It's so dumb that you have to update the firmware with their own software center instead of your computer's device manager. THANK YOU SO MUCH!
Thank you so much for this. I spent days trying to find a fix. Astro themselves got tired of trying options and told me to just send in for warranty… Works better than ever now. Goes to show you how little they know about their own product.
Remember they were bought by logitech, so the ppl that created the unit are since long gone. Best bet is to sell your astro and stick with sony's stuff.
You quite literally saved my weekend it’s been like this for hours and I watched 4 different ones that just said to hard reset the headphones and it didn’t work and I got lucky to find this video under my recommendations thank you so much
@@Johnnzpuchi hey hey, so i re downloaded the software to my pc, unplugged the entire set then plugged it back in, ran the update from the software and they have been working ever since!
This video needs to blow up… I have tried everything just like you for an entire day… This actually worked for me now my headset is back to normal thank you so much brother you just saved me another $300
You are a geniusI had the same problem, except with my PS4. I followed your same instructions by plugging the headset into the PC, followed the steps you outlined, and then disconnected and re-plugged it into the PS4 was solved. Thank you so much, I was reading through threads and researching this issue trying different solutions for hours before finding your video.
Just a heads up, you are still saving lives until this very day ❤️ I really appreciate this video because my headset was feelin like a $300 paperweight
Mannn I tried resetting my headset and base station like 10 times a piece. Glad I found you vid. Deff worked but I didn’t have to go to the Astro site for the base update I just had 2 on the command center app.
For those experiencing issues with the charging station not powering on, I noticed a little tiny whole under the base and I inserted a little needle inside the whole for a full minute and after plugged back in and it worked!
Took me two attempts but it did in fact work. This was by far the best tutorial to actually fixing the headset. i didnt even know they required updates to both the stand and headset.
Thank you so much brother. Honestly I couldn't find a solution anywhere but I appreciate the time taken to make this, knowing others would need the help.
Dude you’re a life saver spent the last 4 hours scouring the internet for a solution and obviously nothing work came across this video and boom all fixed
Thanks so much bro everything worked out. Downloaded the Microsoft version of Astro Command Center. Updated firmware (failed 2x). Attempted to factory reset headset by pressing game button and eq button while on charging base (failed). It finally worked when I took the headset off the base and performed the reset and then attached them back to the charging base (while still having the command center for Microsoft open). You will know it worked because the your headset's LEDs will come on. Then googled the download for Astro command center and downloaded that. Performed that update as well (if there was any). All good. THANK YOU ALL. Every ones comments helped!
THANK YOU. I did it only with the Microsoft version as that one gave me the prompt for the base station update when astros verion didnt, still worked and now i can hear again!
Bro thank you very much!! You have no idea how thankful I am. I called Astro gaming support and they did not help me at all. I tried your way and it fixed. I really appreciate it
Mate your an absolute life saver, my a50s have been a paper weight for the last 2 and a half years, tried absolutely everything to fix them and nothing work, found this video today and worked like a charm 👌
I could straight up MOUTH KISS you! The thought of an Amazon return process for this shit had me stressing and pissed. Everybody and their mom was saying to hold the buttons and reset, which I’m sure works for some, but none other than you have shown to look for the Play Store ACC before using the Astro site version. You just saved me so much trouble. Thank you thank you thank you
thank you bro, i keep having connection issues with this headset and it seems like i have to find a different fix every time, truly a legend thank you!
Omfg thank you so much. Spent about 3 days off and on trying to find a solution, finally found a reddit thread that brought me here. You're a lifesaver.
THANK YOU! Holy shit. I didn't think that would work. Thing is, I tried both Command Centers before and it didn't do anything. It did this time. Thanks Man!
yoo bro after reading so many reddit posts myself and so many forums i found this video and youve saved me and my headset. cannot thankyou enough for this..!!!!!
Legend! My headset has been dead a few days, and i actually saw a post that said use the app, but it slipped through until i saw your video. After no useful fix from support tried the app and fixed them immediately.
i was TWEAKING about my headset randomly not working after using it hours prior, thank you SO MUCH ive done so much research this is the only thing that helped
insane how microsoft commandcenter is different to the other program called the same. It finally worked. I had this problem a while ago and actually destroyed my basestation chargepoint by taking the cable in and out too many times. Bought a new base station and had the same problem as before, now it works thanks to downloading the app through microsoft store as well as the other app.
Yooooo it worked for me after trying for 2 days lol. If you guys have questions ask me. Cuz I tried everything. And this video definitely helped with the updating the head set
Thank you so much for this. I really appreciate this. I just got back from a long trip to San Antonio and I did not know what was going on, and I thought I was gonna have to get a whole new pair of headphones but this video saved my headset and my panic attack!
bro i contacted astro support and literally the guy didnt do ANYTHING. i just sat there doing my own research. i stumbled accross your video and it FIXED
Man, you are a god, I was trying to get it to come back for a month, I was even thinking about taking it to some technical assistance....I did exactly as you said and it started working again!!! Thaanks
OH MY GOD! You sir made me so happy today hahaha So initially I was trying to update the headphones on my mac via the command center from astro's page, but it would fail to update everytime. Then I read a comment that you had left someone saying you used the windows store not the google play store so I connected the a50s to my work PC and used the command center from the windows store and it updated in a second and worked!!!
the microsoft app store one bugs out for me, infinitely loads. the astro official download you included in the description instantly works for me, thx man!
Thank you man so much I haven't had my a50 since last August I tried for 3 weeks every day for hours looking up videos, talking with astro and nothing was working... I even tried to update it to. So Ive been using my old beat up a40s the past year and sad story but I spilled milk on them tonight. And found this video and fixed my headset so it was a blessing and a curse. But appreciate it!
This saved me so thanks a ton! I was able to get the updates to about 79% before they would crash. Weird that you need to use the web app and the local app of control center but hey I’m happy it worked!
Same as another commenter here, Windows Store force updated the base unit for me, but was failing on the headset again and again. I hard reset the headset with Game+Dolby for 30+ seconds, then hit update firmware again, placed the headset in the dock, and it worked. Thank god.
Bro I really appreciate this! Thank you so much! I’ve been going crazy trying to figure it out and watching video after video and review after review and your video was the only one that actually worked. Your awesome man, thank you!!
love you dude. it fckng worked. after the astro support failed 4 times i lost hope for my astro but Cooliyo gets the job done. big thanks to you and that reddit comment
![How to Setup ASTRO A50 Wireless + Base Station Gen 4 with Xbox Series X & S [No Optical Audio Cable]](http://i.ytimg.com/vi/DvlteVRCR6w/mqdefault.jpg)
I spent 4 hours trying to troubleshoot this problem and never knew how simple it was thank you kind sir
Thank you dude the astro command center from the microsoft apps area (the Microsoft bag icon thing) works. I didn't need the other astro command center from astro website the Microsoft one updated both the headset and base station. Thanks again.
Your comment just saved my headset. I would like to personally thank you. The Microsoft version of the Astro Command Center let me update it and it fixed my headset completely. Thanks again
@outtatime_6281 glad I can help
OMG TYSM YOUR THE ABSOLUTE BEST! My Astro A50 has been unable to function for the past 2 YEARS. I'm so glad I found you or I would've bought a new headset. Like you said in the beginning, I also contacted the support center but it has been almost a week now and still no reply. Not only have you made my day, but my whole winter break. Thank you very much.
For me I just needed the microsoft store app. But whenever I tried to update I would get stuck at 33%. I then hard reset my headphones by holding the "dolby" (discord icon looking thing) and on the right of the headphones the "game" button. Hold it until it resets. After I was able to do the update. After the update whenever I picked up my headphones all the lights on the base would disappear. Next I reset the base. If you look under the base you can find a small hole. Press it with a toothpick or something like that for about a minute then put your headphones on the base again and pick them up. For me this worked. Thanks to reading different comments and trying all the ideas I was able to figure it out. Hope this worked for someone else.
YOU SAVED ME
I tried the hard reset on the headset, and the base reset button. I'm still getting the Knightrider light show on the base. Any suggestions?
Man it’s 2024 and you’re still helping us out!! Thank you so much!!
3 years later and your tip works thanks and love you man i had i panic and thought both A50 was broke that would be expensive to replace
This worked for me after 3 hours of trying everything. You have to download the base station update from clicking software on their site and using that command center, then you need to do the headset update on the microsoft store version of command center. Worked!
Anyway you can share the download off the website because they removed it permently moved it to windows store smfh
Yeah I can't find any download on there site now either
please
th-cam.com/video/XfSqXcvzX_A/w-d-xo.html
Try this! It worked on my A50.
I don't see a command center on their site
Just FYI anyone else trying this. This did ALMOST all of it for me so MUCH appreciated. HOWEVER. Mine actually updated the Base Station from the Microsoft Store installed command center, and not the headset. Headset still was saying either nothing or 0.0 and would fail 100% of the time. I had to do the dang holding "Game & Dolby" reset fix on my headset and then command center could see it and I could fully update the firmware successfully, from the Microsoft Store installed command center again. Thanks again Cooliyo3000 you got the ball rolling for sure for me! Hope this helps anyone!
Alright to anyone this isn't working for. If it's failing to update at 33% or 50% from the microsoft store what you need to do is have your headset on the base station and hold both the Dolby button and the "game" button on the front of the right earmuff. This should hard reset the headset, and then you should be able to update it from there with no issues!
So my headset wont even allow me to hard reset, or plug in via USB... its been like 3 days with no fix it sucks.. if anyone can help, pls let me know
@@nomadic3146 it won’t let you hard reset even on the base station or plugged in directly on USB?
@@TheTwekoNinja yeah it won’t no matter what
@@xxMLGxxSnipers same problem here
Do you have to restart the command centre? And the update? or should it just continue for the 50%?
Y’all are goated the issue really is with the Microsoft store version of the app, the older download I found on Reddit worked first try and everything is smooth again. Y’all just saved me $300 and a hole in the wall
best video ever, it worked.
Never surrender
XD
Jopetas thegrefg a mí no me funcionan macho, me regalas los astro a50 x?
I WAS ABOUT TO THROW IT OUT! You're a life saver! It's so dumb that you have to update the firmware with their own software center instead of your computer's device manager. THANK YOU SO MUCH!
Thank you so much for this. I spent days trying to find a fix. Astro themselves got tired of trying options and told me to just send in for warranty… Works better than ever now. Goes to show you how little they know about their own product.
How did you open the other website?
Remember they were bought by logitech, so the ppl that created the unit are since long gone. Best bet is to sell your astro and stick with sony's stuff.
Years later just had this problem and worked perfectly thanks dude
You quite literally saved my weekend it’s been like this for hours and I watched 4 different ones that just said to hard reset the headphones and it didn’t work and I got lucky to find this video under my recommendations thank you so much
I was desperate after trying several tutorials because nothing worked but thanks to your video, I can enjoy my headphones again
You just saved my weekend, mine was fixed after just updating the firmware from the microsoft store....thank you so much my guy.
I’m also on Xbox and can’t figure out how to update the headset, how did you do it?
Having same problem my base station is updated but my headsets will not update stays stuck at 33%. With no lights working on headsets
@@Johnnzpuchi hey hey, so i re downloaded the software to my pc, unplugged the entire set then plugged it back in, ran the update from the software and they have been working ever since!
Bro i love you, nothing was working and then i found this video. Thankyou!
Show the love with a subscription
Thank you mate! This headset has been a complete headache if isn’t working as Astro customer service is absolutely terrible
who would have thought downloading the command center from the store to update was the fix.... thanks goat
Thank you so much dude, I was about to break something because i legit tried everything their tech support was telling me too... Youre a life saver
Dude. Words do not begin to thank you enough for this.
This video needs to blow up… I have tried everything just like you for an entire day… This actually worked for me now my headset is back to normal thank you so much brother you just saved me another $300
Like and share post it on other sites , that’s how it blows up
You are a geniusI had the same problem, except with my PS4. I followed your same instructions by plugging the headset into the PC, followed the steps you outlined, and then disconnected and re-plugged it into the PS4 was solved. Thank you so much, I was reading through threads and researching this issue trying different solutions for hours before finding your video.
HOLY ITS 2AM AND I WAS SO CLOSE TO THROW THE HEADPHONES ON THE WALL TILL I SAW THIS VIDEO!! THANK YOU SO MUCH
Just a heads up, you are still saving lives until this very day ❤️ I really appreciate this video because my headset was feelin like a $300 paperweight
Mannn I tried resetting my headset and base station like 10 times a piece. Glad I found you vid. Deff worked but I didn’t have to go to the Astro site for the base update I just had 2 on the command center app.
Thank you here in Brazil bro, I was already giving up everything, I would never have thought it should be done that way, God bless you bro
THIS IS IT!! After looking for days and endless resetting. THANK YOU!!!
I suggest including in description that this resolves firmware update issues!
For those experiencing issues with the charging station not powering on, I noticed a little tiny whole under the base and I inserted a little needle inside the whole for a full minute and after plugged back in and it worked!
thanks bro it worked
I’ve been looking for that hole, can you point out where it is exactly?
For real?
What hole
Took me two attempts but it did in fact work. This was by far the best tutorial to actually fixing the headset. i didnt even know they required updates to both the stand and headset.
Thank you so much brother. Honestly I couldn't find a solution anywhere but I appreciate the time taken to make this, knowing others would need the help.
Dude you’re a life saver spent the last 4 hours scouring the internet for a solution and obviously nothing work came across this video and boom all fixed
Why tf every tutorial work for everyone but me my damn headphones won’t even connect to my pc so I can’t even get to the screen to update them
Same it won’t connect to my pc even after putting it in pc mode
Same here, if it doesnt work in the next 10 min imma send them flying out the fkn window. Dumbass bluetooth trash
I get to the update screen but they just keep disconnecting and reconnecting multiple times so the update fails every time
@@LMFPlaya you find a fix?
@@Miftarino Yeah I had to update on a different computer IG mine just doesn't hold a stable connection
Thanks so much bro everything worked out. Downloaded the Microsoft version of Astro Command Center. Updated firmware (failed 2x). Attempted to factory reset headset by pressing game button and eq button while on charging base (failed). It finally worked when I took the headset off the base and performed the reset and then attached them back to the charging base (while still having the command center for Microsoft open). You will know it worked because the your headset's LEDs will come on. Then googled the download for Astro command center and downloaded that. Performed that update as well (if there was any). All good. THANK YOU ALL. Every ones comments helped!
it was ur comment actually saved my ass.. cheers bro! :D
THANK YOU. I did it only with the Microsoft version as that one gave me the prompt for the base station update when astros verion didnt, still worked and now i can hear again!
Bro thank you very much!! You have no idea how thankful I am. I called Astro gaming support and they did not help me at all. I tried your way and it fixed. I really appreciate it
this helped bro even with the regular astro command center, just have your heaset on the base and update, worked right away!! Thanks man!
Mate your an absolute life saver, my a50s have been a paper weight for the last 2 and a half years, tried absolutely everything to fix them and nothing work, found this video today and worked like a charm 👌
Love you man ,i'm from sultanate of Oman and i've searching for solution weeks ago Until i saw your video Thx.
I could straight up MOUTH KISS you! The thought of an Amazon return process for this shit had me stressing and pissed. Everybody and their mom was saying to hold the buttons and reset, which I’m sure works for some, but none other than you have shown to look for the Play Store ACC before using the Astro site version. You just saved me so much trouble. Thank you thank you thank you
Mouth kiss the subscribe button
@@cooliyo3000for sure!
I will like to personally thank you because nothing else worked but this video
Dude. Thank. You. So. Much. This actually worked for once. Can't believe I found a tutorial on how to fix something and it worked.
Bro thankyou so much! This video may be years old but this literally saved me a few hundred pounds! Not all heroes wear capes!
thank you bro, i keep having connection issues with this headset and it seems like i have to find a different fix every time, truly a legend thank you!
THANK YOU SO MUCH. this needs to get more views I was so ready to bin my headset and buy a new one. this fixed everything.
Like and share , that’s how the views go up
Omfg thank you so much. Spent about 3 days off and on trying to find a solution, finally found a reddit thread that brought me here. You're a lifesaver.
My A50s haven't worked for over 2 years and I stumbled on this video last night and they're working again. Thanks so much.
THANK YOU! Holy shit. I didn't think that would work. Thing is, I tried both Command Centers before and it didn't do anything. It did this time. Thanks Man!
yoo bro after reading so many reddit posts myself and so many forums i found this video and youve saved me and my headset. cannot thankyou enough for this..!!!!!
Legend! My headset has been dead a few days, and i actually saw a post that said use the app, but it slipped through until i saw your video. After no useful fix from support tried the app and fixed them immediately.
For what ever reason, the A50 works again. Thank you for this VERY helpful fix!
This is 10/10. Sorted my headset out in 2 minutes. Been looking for answers for about a month with no success.
Thankssssssss you save me! I saw 25 videos ! And you was the only who the exactly answer! Thanks again!
Give it a like and a share to help anyone else
i was TWEAKING about my headset randomly not working after using it hours prior, thank you SO MUCH ive done so much research this is the only thing that helped
youre a godsend
insane how microsoft commandcenter is different to the other program called the same. It finally worked. I had this problem a while ago and actually destroyed my basestation chargepoint by taking the cable in and out too many times. Bought a new base station and had the same problem as before, now it works thanks to downloading the app through microsoft store as well as the other app.
You have earned my respect and subscription. I cannot thank you enough, its been years since ive used these headphones
Dude MVP words can't describe how much this video has helped me man ty so much.
MS Store app updated my headphones without complaint but it didn't fix the issue. Followed this video and that fixed it, thanks...
Man I couldn't figure this out to save my great grandmother life. Thank you soooo much
You sir are a man among men. Saved me so much hassle even years after
Yooooo it worked for me after trying for 2 days lol. If you guys have questions ask me. Cuz I tried everything. And this video definitely helped with the updating the head set
Thank you so much for this. I really appreciate this. I just got back from a long trip to San Antonio and I did not know what was going on, and I thought I was gonna have to get a whole new pair of headphones but this video saved my headset and my panic attack!
Bro it actually worked, Spend days finding a fix, thank you so much
This really works for me, thanks!!! The astro's support is garbage, my headset had this problem twice and both times they didnt fix the problem.
bro i contacted astro support and literally the guy didnt do ANYTHING. i just sat there doing my own research. i stumbled accross your video and it FIXED
You my man are a legend and more help then Astro will ever be. Thank you very much for that!!!!!!!!!!!!!
Man, you are a god, I was trying to get it to come back for a month, I was even thinking about taking it to some technical assistance....I did exactly as you said and it started working again!!! Thaanks
Thanks, Microsoft app store and Google Astro command center together got it done. You're a legend and I subbed to show i appreciate it 🙏
cheers bro, to be honest i downloaded the astro CC on microsoft store and it updated both and worked from just that thanks though spot on !!
OH MY GOD! You sir made me so happy today hahaha
So initially I was trying to update the headphones on my mac via the command center from astro's page, but it would fail to update everytime. Then I read a comment that you had left someone saying you used the windows store not the google play store so I connected the a50s to my work PC and used the command center from the windows store and it updated in a second and worked!!!
Hey man, just used your video to fix my problem. Earned my sub, and thank you
the microsoft app store one bugs out for me, infinitely loads. the astro official download you included in the description instantly works for me, thx man!
had this headset for a while never had this problem till now, this legit fixed the problem.
thank you so much i tried to update it before but it wouldn’t work but now it suddenly worked!
Thank you man so much I haven't had my a50 since last August I tried for 3 weeks every day for hours looking up videos, talking with astro and nothing was working... I even tried to update it to. So Ive been using my old beat up a40s the past year and sad story but I spilled milk on them tonight. And found this video and fixed my headset so it was a blessing and a curse. But appreciate it!
I did what you said which ive done a thousand times but this time it worked so im giving you props! lol thank you!!
I'm just a normal dude that wanted his overpriced headset to work and this fixed it!!! THANK YOU!
Thanks bro after weeks of accepting it was broke you had the solution, of course, updating it, lol. I'm so happy to be using them again, thank you!
This saved me so thanks a ton! I was able to get the updates to about 79% before they would crash. Weird that you need to use the web app and the local app of control center but hey I’m happy it worked!
A subscription would be grateful
Dudeeeee you are a fckng HERO thanks. I didn't find a Solution at all. This fixed my problem. Thank you so much for this Video!
Thanks m8, this still work in 2022. Perfect fix man the microsoft version and the basic dl from the website.
It worked! I just had this problem and it was the base station that needed an update. Thanks!
Thank you !! After trying a lot, this was the only way that worked!
Please share the love with us share and subscribe I’m very close to getting partnered on TH-cam. It’ll help tremendously.
Same as another commenter here, Windows Store force updated the base unit for me, but was failing on the headset again and again. I hard reset the headset with Game+Dolby for 30+ seconds, then hit update firmware again, placed the headset in the dock, and it worked. Thank god.
All I had to do was update my drivers! Thanks for showing me this app, didn't know Astro had an app lol!
Bro ur the best i was about to throw my astro A50 and started to look for other headsets 😂
Thanks a lot bro it started to work perfectly again
Ik this is old but omg thank you. I bought a new headset and it stopped working so i tried researching again and found this and it worked. Thank you
This video just saved the day! I love you bro I thought my Astro’s were a goner!
FANILLY IT WORKED!! thank you soo much u helped me i thought it got damaged i appreciate that
Bro I really appreciate this! Thank you so much! I’ve been going crazy trying to figure it out and watching video after video and review after review and your video was the only one that actually worked. Your awesome man, thank you!!
Lifesaver thank you so much. I’ve had my Astros for 3 years with no problems up until now. Thankfully this fixed it 👌🏽👏
Man thank you so much! You helped me out a lot, now i can play again with them thanks man!! Great video
love you dude. it fckng worked. after the astro support failed 4 times i lost hope for my astro but Cooliyo gets the job done. big thanks to you and that reddit comment
It worked give this man his flowers
Thanks man for the video and everyone comments 🙏🏾 like others my headphones felt like paperweight for a while hahaha
I was so damn close to breaking the headphones bro I’m so happy I saw this video you made me the happiest man in the world thank you
William thank you so much I was just ready to give up and get rid of em thanks so much man you are the best ever
Bro… an absolute legend!! I completely lost my shit when this happened! Cant thank you enough.. cheers
Thank you man!! Headset haven’t been working for weeks!!!