The three ways that good design makes you happy | Don Norman

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  • เผยแพร่เมื่อ 8 มี.ค. 2009
  • www.ted.com In this talk from 2003, design critic Don Norman turns his incisive eye toward beauty, fun, pleasure and emotion, as he looks at design that makes people happy. He names the three emotional cues that a well-designed product must hit to succeed.
    TEDTalks is a daily video podcast of the best talks and performances from the TED Conference, where the world's leading thinkers and doers give the talk of their lives in 18 minutes. Featured speakers have included Al Gore on climate change, Philippe Starck on design, Jill Bolte Taylor on observing her own stroke, Nicholas Negroponte on One Laptop per Child, Jane Goodall on chimpanzees, Bill Gates on malaria and mosquitoes and "Lost" producer JJ Abrams on the allure of mystery. TED stands for Technology, Entertainment, Design, and TEDTalks cover these topics as well as science, business, development and the arts. Watch the Top 10 TEDTalks on TED.com, at www.ted.com/index.php/talks/top10
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ความคิดเห็น • 222

  • @himsanjun
    @himsanjun 14 ปีที่แล้ว +404

    I quoted and summarized some good parts 3:55 "Pleasant thing work better" 4:45 "Fear makes you focus" 5:55 "when you are anxious, you get stuck, if you are happy you get more idea flow into your brain" 8:15 "Behavior design is all about feel of your control. Most are done unconscious"

  • @dominikhron
    @dominikhron 2 ปีที่แล้ว +26

    2:10 Don Norman. The only person on the planet allowed to use Comic Sans for his presentation. What a legend!

  • @lezhou342
    @lezhou342 4 ปีที่แล้ว +53

    I have read four books on design psychology written by Norman.The design of everyday things、living with complexity、emotional design and the design of future things...he teachs me a lot about design.

    • @oyekanbisola4511
      @oyekanbisola4511 2 ปีที่แล้ว +2

      Hi le zhou,
      Is it possible to share these books?
      I'm really interested in reading them
      Looking forward to your response 😊.

  • @jaiborroto
    @jaiborroto 7 ปีที่แล้ว +187

    Humorous, entertaining, shrewd in some points, and memorable.Don Norman has used all three emotional designs within his presentation of “emotional design” making this unforgettable lesson. I can only assume that was his intent, just brilliantly done.

    • @chenthurraaghav459
      @chenthurraaghav459 4 ปีที่แล้ว

      th-cam.com/video/xLfUM4YEs_A/w-d-xo.html
      How to design responsive architecture

  • @asimgiri4269
    @asimgiri4269 ปีที่แล้ว +5

    It’s about the perfect balance between aesthetics and functionality.

  • @itscrunk22
    @itscrunk22 15 ปีที่แล้ว +7

    this guy hit the bong one time, and it changed his life

  • @polybrowser
    @polybrowser 5 ปีที่แล้ว +116

    He claims that when we are anxious we do depth-first search and when we are happy we do breadth-first search. Interesting thought

    • @achi965
      @achi965 4 ปีที่แล้ว +6

      That for me was the highlight of the video, I've my finals in 2 weeks and for the first time in my undergraudate life I'm dividing subject topics into subjects that need me to think and be creative and into those that just need me to know a bunch of stuff. I guess i did it somewhat unassumingly before but now it makes so much for sense.

    • @IStMl
      @IStMl 4 ปีที่แล้ว +9

      Nah I do Dijkstra, I'm an efficient guy

  • @QUARTERMASTEREMI6
    @QUARTERMASTEREMI6 3 ปีที่แล้ว +9

    Anyone who likes this TED Talk, I highly recommend reading his books, The Design of Everyday Things and Emotional Design. I'm currently studying Industrial Design, and I can admit that until you read his book, you won't see the world the same again (which is a good thing!)

    • @TheFalzox
      @TheFalzox 8 หลายเดือนก่อน

      In what way? Could you perhaps elaborate

  • @justine4353
    @justine4353 5 ปีที่แล้ว +397

    You know what's beautiful? Anything higher than 480p.

    • @MrXdey
      @MrXdey 4 ปีที่แล้ว +7

      😂😂😂

    • @avgalani
      @avgalani 4 ปีที่แล้ว +7

      clip is from 2009, at that time I doubt it was even possible to upload hd

    • @someguy861
      @someguy861 4 ปีที่แล้ว +2

      @@avgalani He makes an example with watches, when they were still common use. It's definately an older talk.

    • @CommodoreGreg
      @CommodoreGreg 4 ปีที่แล้ว +5

      The clip itself is from 2003 and even TV networks were just starting to adopt HD.

    • @brocker8617
      @brocker8617 4 ปีที่แล้ว +15

      You know what's beautiful? Not complaining about everything all the time.

  • @TherandomestAshleyoutthere
    @TherandomestAshleyoutthere 2 ปีที่แล้ว +7

    My timestamps/notes: 04:37, anxiety - depth first, focused / happy - breadth-first, out of the box thinking, susceptible to interruption. 07:50 Behavioural design - feeling in control, usability, understanding (knowing what to do)

  • @thefrub
    @thefrub 4 ปีที่แล้ว +21

    It's weird that so little has changed in the last decade. I had no idea this was a decade old video until I glanced down at the upload date.
    The difference between 2010-2000 is huge, the difference between 2000-1990 is huge, but the world still looks like 2010 today

    • @Kyuima
      @Kyuima 3 ปีที่แล้ว +2

      This video is actually from 2003 so ...

    • @utubekullanicisi
      @utubekullanicisi 3 ปีที่แล้ว

      I disagree that the world still looks like 2010 today

  • @chriskim7123
    @chriskim7123 4 ปีที่แล้ว +19

    Watching him enjoying the speech is something that makes this lecture more enjoyous. Loved it :)

  • @ChapmanDamian
    @ChapmanDamian 7 ปีที่แล้ว +13

    Beautifully crafted presentation from a brilliant teacher.

  • @omargerardo737
    @omargerardo737 ปีที่แล้ว +4

    6:44 Visceral
    7:50 Behavioral
    10:30 Reflective

  • @sonic911
    @sonic911 13 ปีที่แล้ว +13

    i absolutely love intellectual talks and stumbles like this because it explains the world around you in a different light

    • @greengrer
      @greengrer 3 ปีที่แล้ว

      Hey, yeah!

  • @StonesAndSand
    @StonesAndSand 7 หลายเดือนก่อน +2

    I purchased an industrial component two weeks ago. It was so amazingly beautiful that I purchased a second one just to look at.

  • @Stadno
    @Stadno 5 หลายเดือนก่อน

    "if you are happy you get more idea flow into your brain" that was mind-blowing to me. Thank you.

  • @samalibanerjee7371
    @samalibanerjee7371 3 ปีที่แล้ว +4

    My final notes:
    Cognition is understanding the World. Emotion is action, interpretation. Finally, a part of our brain is reflective.

  • @saitekinaliving4333
    @saitekinaliving4333 3 ปีที่แล้ว +1

    I like to believe that even in something that is simply satisfying to look at (while in a state of nobility) is practical in its own respect

  • @56jmoney
    @56jmoney 15 ปีที่แล้ว +9

    i liked the part where he was talking about the link between happiness and creativity - I hadn't thought of that. I've been interested in both subjects for quite some time and hadn't noticed the connection.

  • @davidhabash4972
    @davidhabash4972 8 ปีที่แล้ว +30

    very good presentation he has good points and views about this subject i give it a thumbs up

  • @siluchen370
    @siluchen370 7 ปีที่แล้ว +22

    That is so interesting. I am reading Donald Norman's reading on design of everyday things at 11pm. And I am so tired. But this video makes me energetic again!As a definite type of visual learner, thanks for people who made and uploaded it.

    • @nathanewest874
      @nathanewest874 6 ปีที่แล้ว +2

      Silu Chen i am currently reading the same book at 10pm

  • @t20sgrunt36
    @t20sgrunt36 7 ปีที่แล้ว +19

    Loved this. I always try to preach FUNction in my work.

  • @0_________________
    @0_________________ 6 ปีที่แล้ว +31

    I can just tell he must be loving his iPhone right now.

  • @gauripradhan8510
    @gauripradhan8510 7 ปีที่แล้ว +5

    Wow!
    Feels great to hear such a genius.

  • @bobbobby2092
    @bobbobby2092 6 ปีที่แล้ว +1

    It always gives me a smile whenever I watch this

  • @aikoyonamine
    @aikoyonamine 3 ปีที่แล้ว +1

    Speechless but happy! Thank you!

  • @ColinBennettTaarn01
    @ColinBennettTaarn01 4 ปีที่แล้ว

    Watching this for a Media Communications class. Easy to understand and entertaining with your little jokes. Well done.

  • @PradipMondal
    @PradipMondal 10 ปีที่แล้ว +1

    Fairly complex behavioral stuff explained with such simplicity. Impressive...

  • @OliviaLeaf
    @OliviaLeaf 7 ปีที่แล้ว +9

    I find him so intriguing I had to go out and buy his book! It was as interesting as it was informative!

  • @CraazynBR
    @CraazynBR 2 ปีที่แล้ว

    Man it's so fun to learn about design like this, papa smurf really found his way on society

  • @orlaithgallagher-ls3uk
    @orlaithgallagher-ls3uk 20 วันที่ผ่านมา

    Feels great to hear such a geniu

  • @markganus1085
    @markganus1085 7 ปีที่แล้ว +22

    I'm studying the Gestalt principles as applied to software design and this lecture falls nicely into place. everything seems to make sense once you understand the basic rules of good design

    • @NQuiz52
      @NQuiz52 5 ปีที่แล้ว

      That's what I need to learn

    • @e.rivera4251
      @e.rivera4251 5 ปีที่แล้ว

      ""Hershey's ghastly problems with its SAP ERP, Siebel CRM and Manugistics supply chain applications prevented it from delivering $100 million worth of Kisses for Halloween that year and caused the stock to dip 8 percent.
      So I guess a failed technology project can't actually take down a Fortune 500 company for good, but it can certainly knock it around a bit.""
      www.cio.com/article/2429865/enterprise-resource-planning-10-famous-erp-disasters-dustups-and-disappointments.html

  • @johnc3403
    @johnc3403 4 ปีที่แล้ว +3

    Wow, what a beautiful mind that man has....

  • @Namari12
    @Namari12 15 ปีที่แล้ว +4

    That chair that's trying to get its ball back is the coolest thing I've ever seen XD

  • @kekenny6648
    @kekenny6648 2 ปีที่แล้ว

    Amazing man Don Norman!

  • @rebeccadsouza9128
    @rebeccadsouza9128 5 ปีที่แล้ว

    wonderfully brilliant

  • @MrUratox
    @MrUratox 5 ปีที่แล้ว +1

    this guy is brilliant

  • @HDStylezs
    @HDStylezs 10 ปีที่แล้ว +3

    Don Norman is the Goat

  • @MrCirorockert
    @MrCirorockert 6 ปีที่แล้ว +17

    I will buy and read your book "Design and Emotion". The book "Design of Everyday things" helps me a lot as design. Thank you, Mr. Norman!

  • @Bursadesain
    @Bursadesain 6 ปีที่แล้ว +1

    great contents, thank you

  • @zyptoskid
    @zyptoskid 4 ปีที่แล้ว

    Don Norman is a great guy.

  • @lordhaku
    @lordhaku 15 ปีที่แล้ว

    True, but that's anxiety coupled with dynamism and action - i.e. the energy to drive yourself from the anxious state into confronting the task at hand, handling it and then reaping the pride of a job well done. The problem is when we are anxious, but do nothing to escape that anxiety.

  • @muskduh
    @muskduh 7 หลายเดือนก่อน

    thanks for the video

  • @wilfriedkakou2761
    @wilfriedkakou2761 5 ปีที่แล้ว

    A beautiful life !!!

  • @phyliciajoykloes
    @phyliciajoykloes 5 ปีที่แล้ว

    I like this. This is an entertaining talk.

  • @williammaldonado3516
    @williammaldonado3516 2 ปีที่แล้ว

    I ❤️ the one of the chair 🪑 good one!

  • @TheHeinrichz
    @TheHeinrichz 7 ปีที่แล้ว

    His plank example was really brilliant.

  • @jkand
    @jkand 15 ปีที่แล้ว

    Fascinating

  • @great567
    @great567 7 ปีที่แล้ว +2

    He just says the obvious. It's like listening to my thoughts out loud.

  • @guilhermesilveira5254
    @guilhermesilveira5254 3 ปีที่แล้ว +1

    Norman é um bom estudioso da IA. Já emitiu opiniões sobre a o progresso social dos computadores.

  • @achkts
    @achkts 15 ปีที่แล้ว +2

    Yes it is JUST a teapot but that's the point. It's simple stuff that look nice and are useable. It's about how good design can be practical and not only that but pretty things make you enjoy the time you spend using them.
    The teapot is designed differently from the conventional ones and it's smart (and pretty) because of the way it separates the water from the tealeaves.

  • @PaulJakobH
    @PaulJakobH ปีที่แล้ว

    "If you provide users with a beautiful design that they can appreciate on a subconscious level, you will appeal to them on a visual level."

  • @nazafi
    @nazafi 5 ปีที่แล้ว

    Beautiful

  • @gehardmakana2578
    @gehardmakana2578 10 ปีที่แล้ว +7

    i really loved it

  • @PantomimaStudio
    @PantomimaStudio 7 ปีที่แล้ว

    Im trying to define the concept of creative personality, any suggestions?

  • @dillydally86
    @dillydally86 9 ปีที่แล้ว

    amazing

  • @jacodewet3582
    @jacodewet3582 2 ปีที่แล้ว

    I can not find anything on the "Alice Ison" experiment that he is referring to. Does anyone have any information about this?

  • @kaisergrendel
    @kaisergrendel 15 ปีที่แล้ว +1

    In Chinese restaurants you can leave the lid ajar to signal that it needs refilling. All that teapot does in addition is preserve the quality of the tea by preventing it from soaking the leaves until it becomes bitter. An evolution of a convention.

  • @mintoo2cool
    @mintoo2cool 9 ปีที่แล้ว +10

    went over my head. i got what levels/types of thought processes occur when one looks at an object and assesses it's design instictively, i got the breath first/depth first solving part, but could not grasp the answer to the question "what are the 3 ways that good design makes you happy", which is the topic of the talk.

    • @kaishen8217
      @kaishen8217 8 ปีที่แล้ว +9

      +bbababonbon..bonfire! I think the answer is "Visceral, Behavioural, Reflective".

    • @Zafoshin
      @Zafoshin 6 ปีที่แล้ว +1

      Yeah, I think it needs a recap

    • @wolfdnim
      @wolfdnim 6 ปีที่แล้ว +9

      What he talked about was how to design by appealing to 3 different sensibilities of humans.
      Visceral, which is all about serving instincts. Like how a sudden sound in a horror movie scares us, or a magic show amazes us when we see something out of the ordinary. These instincts have developed over many years and have become part of our subconscious mind.
      Behavioral, which serves the sensibility that makes conscious decisions. The way we go about our day; showering, making coffee, driving etc. These are utilitarian problems and require simple and effective design which makes life easier.
      Reflective, which is much more involved thinking about life itself or our identity. We like design which reflects our inner self. The clothes we choose, for example, cater to what we call taste.
      In all, good design which can appeal to any of these 3 emotional functioning, makes one happy in various degrees.

  • @samala51
    @samala51 11 ปีที่แล้ว +1

    Quite a good talk Don, good work!

  • @sonic911
    @sonic911 13 ปีที่แล้ว +1

    if more people followed this guys way of life the world would be a much better place

  • @sambenkamel
    @sambenkamel 3 ปีที่แล้ว +2

    that lecture was before they invent the remote clicker, interesting

  • @hilmiarkan
    @hilmiarkan 2 ปีที่แล้ว

    MY BOYYY DON NORMAN

  • @ArchitectScarlet-Macaw
    @ArchitectScarlet-Macaw 4 ปีที่แล้ว +8

    1. Visceral = subconscious : red, font types,
    2. Behavioral = feeling in control : driving a fast car
    Emotion - good/bad : communicates
    3. Reflective - no control of senses or muscles.

    • @tomsaid2431
      @tomsaid2431 4 ปีที่แล้ว +1

      thank you susan i love you xx

  • @unzahid
    @unzahid 4 ปีที่แล้ว

    powerful.

  • @BrockSart
    @BrockSart 15 ปีที่แล้ว

    lol @ RantKid; well said..
    Great TED video again!

  • @BeritBenjaminsen
    @BeritBenjaminsen 10 ปีที่แล้ว

    Fabulous talk by Don Norman! #ux

  • @davidpst
    @davidpst 6 ปีที่แล้ว

    legend!

  • @Pankaj-Verma-
    @Pankaj-Verma- 4 ปีที่แล้ว

    Gem Talk!

  • @icnathan
    @icnathan 9 ปีที่แล้ว

    great!

  • @notennakamoto4552
    @notennakamoto4552 5 ปีที่แล้ว +1

    shout out to Don, the pioneer of UX!!!

  • @learnplaywithpeter1963
    @learnplaywithpeter1963 3 ปีที่แล้ว

    I’ve traveled back it time when I was in Highschool. Now I got 5 years old son.

  • @essellar
    @essellar 12 ปีที่แล้ว +4

    @25soraya02 That's kind of the point he's making here -- that what he's said in the past needed to be said, but that there is also room for aesthetics that go beyond the merely practical. Things that serve a particular function need to be first and foremost functional and usable, but they can also be beautiful while sacrificing nothing. And there is room in the world as well for things whose only function is beauty.

  • @philweboutsource
    @philweboutsource 9 ปีที่แล้ว +1

    The bottom line there is we should know how to develop a design which makes the consumers happy and as a result creates a successful product in the market.

  • @MichaelKristiansendev
    @MichaelKristiansendev 5 ปีที่แล้ว

    What is the study by this Alice Ison called?

  • @Rybot9000
    @Rybot9000 15 ปีที่แล้ว +2

    Thats it in a nutshell. People tend to prefer aesthetics and feel-goodness to practicality and reality.

  • @bunnielebowski2007
    @bunnielebowski2007 6 ปีที่แล้ว

    Don Norman is such a visionary and thought leader and yet so wonderfully down to earth!

  • @ramkumarr1725
    @ramkumarr1725 11 หลายเดือนก่อน

    He is in. Robocorp. ❤

  • @EnriqueCubillo
    @EnriqueCubillo 5 ปีที่แล้ว +3

    I'd love to hear feedback from designers feelings on the aesthetic of SpikeBoarding kinesiology.

  • @thirteenthcreature
    @thirteenthcreature 15 ปีที่แล้ว

    Yup...Don Norman

  • @afthefragile
    @afthefragile 15 ปีที่แล้ว

    Nice video. This guy speaks what i think of everyday. Why can't everything be designed excitingly. Why does everything have to be so bland and boring...

  • @ngoziajie2174
    @ngoziajie2174 5 ปีที่แล้ว +1

    great

  • @ImOnTheTube
    @ImOnTheTube 15 ปีที่แล้ว

    He is only referring to temporary impulse emotion though. Sure Minis are fun, but after how many times driving it? The emotion that comes from a $13000 watch is mostly ego based and you feel happy because not everyone has a 13k watch - but will it matter the next day? Its important to have good and functional design. But sometimes there is a deeper "divine resonance" reflected in something and imo that is what real design is all about.

  • @FlippinBobby
    @FlippinBobby 3 ปีที่แล้ว +24

    I loved the guy until he called my watch ugly

  • @silviasoaraes3885
    @silviasoaraes3885 4 ปีที่แล้ว

    Cade a Legenda?

  • @1SsssS1
    @1SsssS1 7 หลายเดือนก่อน

    Ummm…at 5:50, HOW they solved the problem????

  • @legnaleama
    @legnaleama 10 ปีที่แล้ว +7

    Not a bad speech at all but there's one important thing that I think it's missing although I understand the point of the talk was not an "open minding sceneario" rather a sneak peak on how design in terms of aesthetics combined with function can have an impact on our brain but the important thing that is missing here in my opinion is that those principles of aesthetics and visual pleasure that he's talking about are learnt by social behavior and culture, the CASIO kinda watch can be ugly for some people but it's fancy and trendy for some others in the same geographical spot but in different time ages so it's almost impossible to predict or to know wheter a product can be loved or considered "neat" for a broad majority of people but anyway I thought it was a nice speech ^^

    • @vinayseth1114
      @vinayseth1114 7 ปีที่แล้ว +1

      Good point! I was thinking the same about the watch example. Here in India, most people aren't that finicky on watches, for instance. In fact, a lot of young people today all over the world choose not to own watches- me included haha.

    • @yengsabio5315
      @yengsabio5315 5 ปีที่แล้ว

      I have a G-Shock watch. If one knows how to use & abuse it properly, then I will only surmise that the design will be appreciated. The watch worked so well with me!

  • @BeckyEmbers
    @BeckyEmbers 5 ปีที่แล้ว +4

    "Design is not veneer. Design is how it works." --Steve Jobs

  • @robertobreve8623
    @robertobreve8623 หลายเดือนก่อน

    We dislike bitter: love beer and coffee
    We dislike hot temperatures: love sauna
    We dislike cold: love ice bath 😂

  • @asishraz6173
    @asishraz6173 10 หลายเดือนก่อน

    "Intense fear paralyzes you. It actually affects the way the brain works. "

  • @ellocotheinsane
    @ellocotheinsane 15 ปีที่แล้ว +9

    Another one misses the point ... you can work on a computer that is ugly and you can work on one that has a beautiful aesthetically pleasant design and the latter will make you feel better while working (which btw is half of Apple's success). Same goes for mp3 players, phones, watches, cars etc. ... the speakers point is that good design can help everyday things make you feel better at doing everyday activities without actually changing the purpose of the tool at hand (the knife reference) ...

  • @CristhianSerrano
    @CristhianSerrano 11 ปีที่แล้ว +35

    wow , that teapot will receive a lot of criticism by the norman you knew in " the design of everyday things"

    • @harendrasingh_22
      @harendrasingh_22 4 ปีที่แล้ว +2

      "a lot" might be an understatement ! :P

  • @focus4wardbiz271
    @focus4wardbiz271 4 ปีที่แล้ว

    nice video

  • @gledalka
    @gledalka 15 ปีที่แล้ว

    nice one;)

  • @NSan866
    @NSan866 2 ปีที่แล้ว

    Our team has years of experience in design and web development and is here to help you out.

  • @emersonmoraisdasilva5987
    @emersonmoraisdasilva5987 2 หลายเดือนก่อน

    G Shock is not ugly for me.

  • @SingingblissofRajat
    @SingingblissofRajat 7 ปีที่แล้ว

    me too

  • @MrBKtheFLASH
    @MrBKtheFLASH 5 ปีที่แล้ว +1

    Did they cut the strings then tied them together?

    • @Kenji314159
      @Kenji314159 5 ปีที่แล้ว +1

      No. They attached an object on the table (i.e. scissors) to a string and made a pendulum out of it. Then they went to the other string and just waited until the first string (the pendulum) swung into their direction, and caught it.

  • @lordhaku
    @lordhaku 15 ปีที่แล้ว

    But what we REALLY like is when the two of them are present to similar levels in the same product.