I just bought the bespoke. My fix was simply knowing what buttons to push on the inside right door. If the 🔒 picture is showing it will prevent any changes to the settings like turning on the auto fill. (It was default set to off). I had to turn off the lock button by holding down the button below the lock, then I could turn on the auto fill. The auto fill option to turn on and off is not on the SmartThings app.
Thank you!!!! You saved me at least $300 by fixing the problem ourselves rather than calling a repair person. Truly and sincerely grateful for this video!!
Thank you SO much for saving me an expensive service call fee and teaching me how to solve the problem on my own. Similar to another commenter, I popped out the plug underneath the water pitcher shelf and drained out the water. Problem solved. Can you make more videos to solve all my other appliance issues? LOL
Thank you very much. I spent hours going over the manual trying to fix the thing yesterday. I got troubleshooting from Samsung. Even a video conference. I was about to schedule an appointment when the magnet had popped out.
Thanks for the video. I used it to learn what the problem and fixed the problem with an alternate solution. Without having to disassemble anything - I used a pipette to withdraw water in the back chamber where the sensor is through the small hole in the front. This worked easily and quickly.
Thanks for the video! It was leaking all over and wondering where was coming from. It was the cap under that was loose a little. Problem solved! Thank you for saving my money! 😅
Thank you very much. I spent hours trying to figure out what was wrong. I turned the system off and back on. Read every part of the manual concerning it. Turns out when my son dropped the picture the small magnet popped out. Thankfully I didn’t check it out when I saw my cat playing with it yesterday. I was about to have a service call to try to fix it.
I had the same problem and came here, but taking the whole assembly apart seemed daunting. Then I noticed the instructions inside the fridge when you take the pitcher out. It says if the autofill light is flashing, put a cup under the shelf the pitcher sits on and remove the plug under that shelf and drain the water out. Took seconds, no screwdrivers required, and works again.
T have the same Ref as your showing...not filling also that pitcher...your solutions maybe all right but I try the solution that Lisa Tober show why is not doing autofill and if you see the setting at the side opening the fridge pitcher keep blinking so what she said look the underneath and see that cup for overflow water she said it maybe have water on it and if water comes out take it out and put back that cup then the blinking in the Fridge stop after that water comes back on your autofill...and it works on my Samsung Ref. same model as shown by you...
Code 76 - Step 1 should be to open the drain plug. That being said, my current Code 76, I've drained it, and I've let it dry for 24 hours unplugged. May try some of the suggestions in this video.
The other mis-use-case is customer inserts the pitcher correctly put does not fully seat it in, reed switch triggers and over flow occurs. So just empty by disconnecting bottom plug, and then properly reseat pitcher.
I have a 2023 model it stopped filling the pitcher. I did not realize it had a drain under the pitcher. WARNING- have a glass available to catch all the water that comes out. I got a 1/4 of a glass that drained. Thanks.
I wonder if I can get help here. My customer has an issue with the water dispenser. When the lever depressed no water is coming, but I can hear it tries to and stops after a second or so. The funny part is that the water pitcher fills with water with no issues. This is a new model refrigerator and I can't find any videos or even a good parts diagram in a high resolution. The question is: how is it possible that the pitcher works, but the water dispenser on the outside of left door doesn't? Aren't both of them connected to one water line under the top hinge cover? Also, why are there two water lines coming into a pitcher assembly and two inlet water solenoids there? Is it possible that one of them feeds the water dispenser tube? I don't think it's a lever's micro switch issue or a water filter housing assembly or inlet valves there since the pitcher is working normally. Please advise. Thank you.
i think samsung drop the ball on this one, i hate it brand new pitcher was leaking got a replacement but now it stop filling after a few months no error codes
you talk about making sure its turned on in the very beginning but never show how to do that. Mines does not seem to want to turn on so not sure if just holding the button for three seconds is the correct way. cant find anything in the manual on this nor in the last 5 videos. doesn't seem out of level, but will try and lean it slightly the opposite direction next.
First, push and hold the unlock button at the bottom of the control panel. When you hear the chimes, release the button. Next, at the top of the control panel is the word “refrigerator”. Just to the left of the word is an auto fill symbol. Push on the area just below refrigerator and hold for 3 seconds. The auto refill light will come on. Push the lock button and close the door. You’re good to go!
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I just bought the bespoke. My fix was simply knowing what buttons to push on the inside right door. If the 🔒 picture is showing it will prevent any changes to the settings like turning on the auto fill. (It was default set to off). I had to turn off the lock button by holding down the button below the lock, then I could turn on the auto fill. The auto fill option to turn on and off is not on the SmartThings app.
I just fixed mine with your comment 😂. Thank you 🙏🏼
Thank you!!!! You saved me at least $300 by fixing the problem ourselves rather than calling a repair person. Truly and sincerely grateful for this video!!
At 1:55 fixed my autofil pitcher not working. Thanks!!!!
Thank you SO much for saving me an expensive service call fee and teaching me how to solve the problem on my own. Similar to another commenter, I popped out the plug underneath the water pitcher shelf and drained out the water. Problem solved. Can you make more videos to solve all my other appliance issues? LOL
Thank you very much. I spent hours going over the manual trying to fix the thing yesterday. I got troubleshooting from Samsung. Even a video conference. I was about to schedule an appointment when the magnet had popped out.
tried everything, over a period of a week off/on. 2:25 minutes into this, solved our issue. thank you!!!!
excellent video, fixed my problems. thanks for taking the time to help so many people frustrated with this fridge.
Thanks for the video. I used it to learn what the problem and fixed the problem with an alternate solution. Without having to disassemble anything - I used a pipette to withdraw water in the back chamber where the sensor is through the small hole in the front. This worked easily and quickly.
I have not used my pitcher for over a year and it was all because the top was facing the wrong way!!! Thank you!
Thanks for the video! It was leaking all over and wondering where was coming from. It was the cap under that was loose a little. Problem solved! Thank you for saving my money! 😅
Thank you for sharing the video. I never know there was a magnet I. The pitcher. I struggled for 2 days before I saw your video to make it work. 🙏🏼
Yup, my lower drawer was full of water. This was a massive help! Thanks
It is a great video. I learned a lot from your video. After releasing the reserved water slot. It worked right away. Thank you
Wow you're a big help. The way you explained it is so good and became so easy for me to make it work. Thanks you....
Thank you very much. I spent hours trying to figure out what was wrong. I turned the system off and back on. Read every part of the manual concerning it. Turns out when my son dropped the picture the small magnet popped out. Thankfully I didn’t check it out when I saw my cat playing with it yesterday.
I was about to have a service call to try to fix it.
Awesome video. Super easy just nice to see explained to know how things in your house work
This unit are expensive, at least we must learn how to troubleshoot them. Thanks my friend.
I had the same problem and came here, but taking the whole assembly apart seemed daunting. Then I noticed the instructions inside the fridge when you take the pitcher out. It says if the autofill light is flashing, put a cup under the shelf the pitcher sits on and remove the plug under that shelf and drain the water out. Took seconds, no screwdrivers required, and works again.
T have the same Ref as your showing...not filling also that pitcher...your solutions maybe all right but I try the solution that Lisa Tober show why is not doing autofill and if you see the setting at the side opening the fridge pitcher keep blinking so what she said look the underneath and see that cup for overflow water she said it maybe have water on it and if water comes out take it out and put back that cup then the blinking in the Fridge stop after that water comes back on your autofill...and it works on my Samsung Ref. same model as shown by you...
The second tip saved my life.
Big help. Thank you for doing this step by step
Mine used to fill all the way to the top but now it only fills about an inch and a half from the top. Any ideas?
Awesome vid! Thanks so much
Boom! Exactly what I needed / thanks!
This is over $2k. Why do I have to do all this crap to make it work!? Fix it and give me my money back. Unbelievable..
Thank you so much! I’ve been struggling with this and all I needed to do was tilt the doggon pitcher back!! 🙌🏼
Great information just subscribed!
Code 76 - Step 1 should be to open the drain plug.
That being said, my current Code 76, I've drained it, and I've let it dry for 24 hours unplugged. May try some of the suggestions in this video.
The other mis-use-case is customer inserts the pitcher correctly put does not fully seat it in, reed switch triggers and over flow occurs. So just empty by disconnecting bottom plug, and then properly reseat pitcher.
I have a 2023 model it stopped filling the pitcher. I did not realize it had a drain under the pitcher. WARNING- have a glass available to catch all the water that comes out. I got a 1/4 of a glass that drained. Thanks.
I put mine in the dishwasher, wasn’t told it wasn’t dishwasher safe. It warped it bad and the replacement one is like $140 bucks
I wonder if I can get help here. My customer has an issue with the water dispenser. When the lever depressed no water is coming, but I can hear it tries to and stops after a second or so. The funny part is that the water pitcher fills with water with no issues. This is a new model refrigerator and I can't find any videos or even a good parts diagram in a high resolution.
The question is: how is it possible that the pitcher works, but the water dispenser on the outside of left door doesn't? Aren't both of them connected to one water line under the top hinge cover? Also, why are there two water lines coming into a pitcher assembly and two inlet water solenoids there? Is it possible that one of them feeds the water dispenser tube? I don't think it's a lever's micro switch issue or a water filter housing assembly or inlet valves there since the pitcher is working normally. Please advise. Thank you.
Nice call
Thank you!!
What would cause the pitcher to overfill?
excellent
I opened only the rubber under and let the water leak and it work after.
Thank you!
Everything except what most need to know. How do you turn the feature on?
How do you activate the feature ?
i think samsung drop the ball on this one, i hate it brand new pitcher was leaking got a replacement but now it stop filling after a few months no error codes
I cannot turn on the light of the water fill on the panel.
you talk about making sure its turned on in the very beginning but never show how to do that. Mines does not seem to want to turn on so not sure if just holding the button for three seconds is the correct way. cant find anything in the manual on this nor in the last 5 videos. doesn't seem out of level, but will try and lean it slightly the opposite direction next.
Did you ever figure it out man?!? I can’t get mine on either
First, push and hold the unlock button at the bottom of the control panel. When you hear the chimes, release the button. Next, at the top of the control panel is the word “refrigerator”. Just to the left of the word is an auto fill symbol. Push on the area just below refrigerator and hold for 3 seconds. The auto refill light will come on. Push the lock button and close the door. You’re good to go!
Filler wasn’t filling, manual button didn’t work. Shut off the breaker for a full reset, all good
Our doesn’t refill every time. Even after hours of the door being closed. Help?