Let's talk CQC inspections with Karen Ritson

Watch the full episode on The Nest, for free: www.flock.care...
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Welcome to the third episode of The Foundational Series!
In this episode, we’re joined by Karen Ritson to talk all things inspections! Karen is the founder of the Outstanding Care Consultancy and has 15 years of experience working for the CQC as an inspector. Karen also played a key role in developing the guidance inspectors now use to reach a judgement about the rating they award homecare providers.
Let’s see how a combination of technology and teamwork can help deliver a successful result every time!