I couldn’t be more grateful!! I had a external hard drive that started making noise today and just died on me! It had 10years worth of files and most importantly pictures and I’m a photographer and I had no back ups for it. Did the Chkdsk took about 4 hours but I recovered everything! I can’t thank you enough for this!!!
None of the solutions fixed my issue but wanted to say thanks for all the possible fixes and walkthroughs! Was very much appreciated and gave me at least a little bit of hope lol
My PC was recognizing the external hard disk but it could not access any files. Running CHKDSK (Solution 4) worked for me. Thank you very much for explaining these solutions !!
@@piumiesaranga5336 no problem today i send it back to the store they are deleting all my data and wont make it because i tried to fix it the warranty went away😮💨 this shit makes ne suicidal
None of these fixes worked for me either. However, I haven't sent the hard drive off for repair. The command prompt chkdsk option took two day to run and then told me there were no errors. I know my files are on the disc because one of the options I tried showed every file that was on the drive as is scanned them. I only use this external drive as a backup for my laptop. The last backup was in January and it worked fine. Now when I click on the Seagate Dashboard to run a backup, I get an error message that says "The Seagate management system has not started. The application will close" There is no other option but to close the app. The Device manager option you suggested told me the device was working properly. However, all attempts to fix have so far have failed. My next option will be to delete the software and try redownloading it and reinstalling it. If that doesn't work, then I will reformat the hard drive and start over. Hopefully then it will work and I can run a fresh backup. Thanks for your info to try to help.
Update: I ran a virus scan on my external drive and found a high risk Trojan file. I fixed that but still the Dashboard wouldn't open. I still got the same error message. I then deleted my Seagate Dashboard program and reinstalled it from the website (now called Seagate tool). That fixed it. I am now able to run a backup, like I have always done. Whew! It took 2.5 days of trying things. Wish I had started with the program delete and reinstallation.
THANK YOU THANK YOU THANK YOU. Solution 4: Run CHKDSK to Repair Disk is what worked for me, it was running for over 12 hours but now I have access to all my files again
Thank you so much! Chkdsk solution worked for me, took 5 hours to scan a half full 1Tb drive. Curiously my Mac could see the drive but Windows unable to read it. All back to normal, very grateful.
Thanks although I have to come back to finish, your video is fairly easy to follow. Sometimes solutions show things I don't have on my Windows 11, but you are up to date.
Thank you tons bro....🙏 You made my day ❤️. I had this problem for many many days and the worse part is, it is my friend's hard disk... It had his personal and important data... Now it is all up and available. 😀. 🤝🎉👍. Hence, subscribed your channel and liked your video as a token of appreciation ... Kudos!
Thank you for the videos, I have an EXT HDD which is an WD Elements 2TB, I am unable to pick up the drive, and when I go to Disk Management all I see is unallocated. I have data on the drive but unable to retrieve it. What will be the next steps going forward ?
very useful. I try using different cords, because some cords aren't made for your device. Well, I hope I don't have to do another recovery because it was so expensive last time. It cost me about $1 per photo and I had about 1K.
04:02 Thank you soooo much. You saved me a lot. I had the 3TB WD Elements and I executed the command at 4:02 and the comp ran for mor than half a day and when i was back home from work I had all the data in front of me. Thnaks sooo much.
Howdy. Nice. I would like to mention two more possibilities. 1. I ran chkdsk in win11. It reported that there is not enough space to replace bad clusters. It did nothing. Then I ran chkdsk in winXP. That began to work. I ran it several times until it reported no more fixes. Disk usage info became visible in properties. 2. I booted into Ubuntu Linux from a flash stick. Hooray. In Ubuntu I was able to copy almost everything to another drive. Regards.
Why tell people to buy software when they can’t ACCESS the drive in the first place?? You are just making a buck on desperate people. If you can’t access a hard drive, then the software won’t be able to either
Great Video! Unluckily - None of these work for me but, Found a solution you should also include - Go to Device Management > Right click on drive & Assign letter > hit apply & now drive will be visible in explorer.
I have an external hard drive that was fine until I travelled with it abroad in March this year. All my others work perfectly. I'm trying your software to see if that works because it recognises the drive is there but does not open it. Bloody strange. I downloaded your software. The scan took a few hours only to find to recover the files you have to PAY. I wouldn't have minded but you don't say that up front?
Great video. Congrats. But I still need some help over here. My drive is listed on device manager, but not at disk manager or under my PC. Therefore, I cannot use any of the methods that requires a drive letter. I've tried to update the driver but it says it's using the best ones. I don't care about the files, I just want to use the HDD... Can you think of something else I can try by myself? Best
Sir I have an issue with my external hard disk that it shows it is not initialised and unknown and it is not showing any disk size like 1000gb...and in properties it shows 0 kb . How to fix this. I didn't get any video solving this issue.
The problem i'm facing is, when i connect my USB external hard drive with my computer, it makes my computer little slow and Hard-drive shown in file explorer with driver letter but data (files/folders) inaccessible even it disables my Windows Disk Management tool. The question is, what happens when i try to open Disk-Management tool. When i open DM-Tool, it doesn't even show my OS main drive and made halted my computer. It looks like serious problem. Any solution?
Thanks for the assistance. Had to do the CHKDSK solution. Sadly I wasn't able to get anything done, though I don't think I would've gotten anything done in the first place.
Works fine on my windows 10 pc but when I plug it into my windows 7 laptop it does not show the files. I’m just trying to transfer games from my laptop to PC.
If none of these worked for you (just like for me) i recommend Total Commander. I was able to access the disk as administrator and copy the files to my pc.
Thank you so so so so so much I tried the 4th method first, as everyone was saying it was working, but it didn't do anything I started to lose hope, and that's when I tried the last method {running a troubleshoot} and it worked !!!! thank god and thank you ❤❤ well it was fun while it lasted, I just discovered that my drive itself could be broken or something is wrong with its interior 😢
Even recoverit cannot find my drive. I've tried every possible option there is on the internet. Nothing works for this stupid hd of mine and I've got a lot to recover in it. I really do not know what to do.
Hi there, using the chkdsk command, I tried to fix my external HDD but it didn't work. Initially, It seemed working by displaying the file system type (NTFS), however, the chkdsk process was ultimately aborted and a message pops out saying "the first NTFS boot sector is corrupt or unreadable". It then seems trying to read the second sector (displayed such a message) but again, it states that it's unable to determine its volume and state. Ultimately, I couldn't access my data. Any help ???
Hi there, thank you for your question. The choice between exFAT and NTFS depends on your needs and how you plan to use the external hard drive. exFAT is a good choice if you need to use the drive with both Windows and macOS, as it is compatible with both operating systems. It also works well for storing large files, such as videos and large databases. NTFS is a Windows-native file system and has better performance and security features compared to exFAT. However, NTFS has limited compatibility with macOS by default. macOS can read NTFS drives, but it cannot write to them without additional software or workarounds. If you only plan to use the external hard drive with Windows computers, NTFS is the better option. If you need to share the drive between Windows and macOS or need broader compatibility, exFAT is a better choice.
recoverit couldn't find the files in my drive. How should I proceed? (it keeps on loading at 0% and it says the device has been removed even though it has not)
No luck here yet, but I've submitted a "report the problem" via the software. My portable hard drive shows up; however, when attempting to open it, nothing except for message "E:\ is not accessible. The parameter is incorrect." Even when trying to get into right-click properties takes forever and the functions do not appear to work once it pops up but everything regarding the drive says it is working normally. Been using it for a few months for mp4 video files and just transferred a lot onto it and believe I may have maxed it out even though, the transfer wasn't rejected. I've tried all the checks found to include new usb, new cord, scan fix, chkdsk, driver update, changed drive letter, etc., except I did not try formatting the drive as I do not want to lose the videos. The only thing found that maybe clued me to think the hard drive is too full to function is that a scan did found fragmented/corrupt files related to GoPro .LRV files but it stated that there is not enough space to repair. So I went ahead and attempted this Recoverit software and it will not pull up the drive and throws an error to remove all external devices and try again. When I unplug the portable drive, there is a quick glimpse of my e:\ drive but disappears. Thoughts?
Update: I noticed in the software that it stated that if the drive does not show up, then attempt to open Disk Management and scan through it using the software. I couldn't find a way to scan via Disk Management using the software; however, all of a sudden, the drive popped up in Recoverit software while I had both open... I quickly clicked the scan and it appeared to lock up at 1% but after just leaving it be for an hour, I came back and it was at 30% which is where is stayed... I went ahead and tried the recover function which queued me to pay the $70 fee which I did. I was able to save most of the files to another drive to include the important Christmas videos. This morning, I went to do remaining and the software lost connection and now unable to get the software to see the drive again. The hard drive is now making clicking noise which now could be a hardware failure. I'm pleased that I was able to get most of the video files especially the important ones done first. Now I'm sending this Toshiba 4TB Canvio back under warranty for replacement. Reply
Hi there, We are very sorry to hear that. If you encounter any issues with our product, please contact our customer support account through direct Message to ensure that your issue can be resolved in a timely manner. Official support website👉support.wondershare.com/
The recovery process is too slow, but am seeing most of the files I need to recover, Is it advisable for me to stop the recovery process halfway or it's important for me to wait till 100%
i tried but my issue is not resolved got this reply can you help what to do? The type of the file system is RAW. CHKDSK is not available for RAW drives.
after running commond windows shows this: C:\Windows\system32>C:\Users\aligu>chkdsk h: /r/f 'C:\Users\aligu' is not recognized as an internal or external command, operable program or batch file. C:\Windows\system32>Access Denied as you do not have sufficient privileges or 'Access' is not recognized as an internal or external command, operable program or batch file. C:\Windows\system32>the disk may be locked by another process. 'the' is not recognized as an internal or external command, operable program or batch file. C:\Windows\system32>You have to invoke this utility running in elevated mode 'You' is not recognized as an internal or external command, operable program or batch file. C:\Windows\system32>and make sure the disk is unlocked.
Hi sir, I just bought a 2tb hdd external then I reformat it from exFAT to NTFS but during the format the hdd makes a noise and then it stops formatting it was detected by the PC but I cannot open it. Any suggestions sir to fix it? Thanks
Hi there, thank you for your question! To troubleshoot the issue, try disconnecting and reconnecting the drive, running disk error checking using Windows' built-in tool, testing the drive on a different PC, updating drivers and firmware, utilizing data recovery software if needed, and seeking professional help if none of the previous steps work, especially if the drive is still under warranty.
When I try access my hard drive my laptop just keeps freezing ...but if connected it to my TV it plays no problem helping have a lot off data in that hard drive
Just asking why my toshiba hdd model2019 cant access to my laptop even it is visible ,this was happen when i try to plug in to smart tv ,due to the hdd have already have a ntfs
Hi there, thank you for your question! First check if the disk is physically healthy by ensuring it's properly connected. If it's an external drive, try a different USB port or cable. If you're comfortable with data loss, you can use Diskpart to clean the disk by selecting it with select disk X, then typing clean followed by create partition primary and formatting it with format fs=ntfs quick. You can also use Disk Management to check for unallocated space and create a new volume. If the disk has driver issues, try updating or reinstalling the driver in Device Manager. Additionally, run chkdsk X: /f to check for file system errors if the disk is accessible. If these steps don't resolve the issue, the disk may be physically damaged or require manufacturer-specific recovery tools.
Guys I could really appreciate some help. My HDD is recognized. It shows up with a drive letter, but not the name I renamed the HDD. I’ve done recovery tool scans on it and it found the files, I was even able to preview many of them! So the files are still *there*, but I can’t access it through My PC. What could be wrong? Is this a partition issue?
Hi, thanks for all the tips here. In my case I have a PC and external LC Power hd case and recently purchased Seagate 2TB but now Windows says Access Denied... Disk Management tool sees it as healthy, cmd prompt also checked OK, but just cannot access data from Windows...
Hi there, thank you for your question. If Windows is showing "Access Denied" for your Seagate 2TB external hard drive, despite it being recognized as healthy in Disk Management and passing checks in Command Prompt, there are a few steps you can take to troubleshoot and resolve the issue: Check Drive Letter: Ensure that the external hard drive is assigned a drive letter in Disk Management. If not, right-click on the drive in Disk Management, choose "Change Drive Letter and Paths," and assign a letter. Permissions and Ownership: Right-click on the drive in File Explorer. Select "Properties" and go to the "Security" tab. Click on "Advanced" and go to the "Owner" tab. Change the owner to your current user account. Check and adjust permissions by clicking on "Edit" in the "Security" tab.
Thanks so much for your response, it worked but most of the data got lost. Nevermind that, it was a tutorials backup disk... Cheers and thanx again@@RecoveritDataRecoverySoftware
I have a hard drive that starts slowing the down the computers everytime you try to access it. Any attempt to fix or do anything related to the hardrive it starts slowing down the computers.
I have a 2TB external hard disk. It has two partitions I can access one partion (194gb) but the bigger partition isn’t opening. My hard disk heated up like never before when the problem started. Help me
Hi there, thank you for your question! Try disconnecting and cooling down the drive first. Check connections and cables, test it on another computer, and use disk management tools to see if the partition appears but needs a drive letter assignment. If the partition remains inaccessible, use data recovery software to retrieve data from the corrupted partition. Before attempting any recovery, back up any accessible data from the working partition.
Sir i have an external hard drive when i connected to the computer it looks fine every thing but when i open this external drive not responding even i tried to format or every process not working going to busy every time is it hardware problem or software plz help me
Sir i cannot open my transcend sdd because when i eas yransfereing files i did not finish and cancelled it.then when i try to open again the hard drive its jot responding anymore.please help
Hi i have an issue whereas whenever i plugh external hard drive my computer starts slowing down and lagging, i checked the disk it says its working properly? What am i supposed to do?
Hi there, thank you for your question! Check the USB ports and cables for any faults and try connecting the hard drive to a different port. Scan your computer for malware and viruses to ensure they are not causing the performance issues. Update the drivers for both the external hard drive and USB controllers to the latest versions. Optimize your computer's performance through tasks like disk cleanup and defragmentation. Test the external hard drive on another computer to determine if the issue is specific to your system. Consider using a powered USB hub to provide sufficient power to the hard drive.
Hello... do you have any advice for M2 Macs... my new M2 mac will not unlock a detected WD hard drive back up disk... so I am not able to transfer my data from old mac to new one. I am given a prompt warning... "WD Unlocker quit unexpectedly". Thanks.
Hi there, thank you for your question! This issue occurs because WD Unlocker is not supported on macOS 64-bit systems. I recommend connecting to a 32-bit Mac system or trying WD Discovery/ WD Security to unlock the drive.
I tried the chkdsk but it said that the parameter is invalid. My computer also said that the trouble shoot option is not available. Does formatting the hard drive delete the old files? Because I need to keep my files
mine was just loading forever......... can't open it on file explorer, cant open on disk management also loading forever, even chkdsk isnt working also loading forever...
My issue is with Transcend StoreJet software, it works the file opens and so does the software but all the tabs in the software are greyed out and i cant open them so i just wanna figure out how to fix that.
Hi there, thank you for your question! Have you checked for software updates on Transcend's website, run the software as an administrator, and consider running it in compatibility mode for an older Windows version. Ensure there are no conflicts with other software or drivers by closing background applications, and if the problem persists, try uninstalling and reinstalling the software. Confirm that your Transcend StoreJet external hard drive is properly connected, and keep its drivers up to date. If the issue remains unresolved, contact Transcend's customer support for specific solutions
Solution 4 fixed my issue. It took almost 18 hours for Windows to correct my external hard drive. No lost data. Thank you and Happy New Year!
I couldn’t be more grateful!! I had a external hard drive that started making noise today and just died on me! It had 10years worth of files and most importantly pictures and I’m a photographer and I had no back ups for it. Did the Chkdsk took about 4 hours but I recovered everything! I can’t thank you enough for this!!!
None of the solutions fixed my issue but wanted to say thanks for all the possible fixes and walkthroughs!
Was very much appreciated and gave me at least a little bit of hope lol
Me too😭 I'm sad
Have u found a way
me neither, windows said is all good, but i cant access it
What's the issue?
Same
My PC was recognizing the external hard disk but it could not access any files. Running CHKDSK (Solution 4) worked for me. Thank you very much for explaining these solutions !!
I cant even click on the icon of it, it freezes my computer. Please help all my files are in it. It is connected as an external ssd
Please please please tell me how you fixed it I have the same problem right now😭😭😭
@@bernard8793 I'm sorry mate, it was unable to fix. They said it's damaged and that's why it freezes 😥😫
@@piumiesaranga5336 no problem today i send it back to the store they are deleting all my data and wont make it because i tried to fix it the warranty went away😮💨 this shit makes ne suicidal
Is your drive now fixed??
Same issue, I am just gonna try to format the drive
None of these fixes worked for me either. However, I haven't sent the hard drive off for repair. The command prompt chkdsk option took two day to run and then told me there were no errors. I know my files are on the disc because one of the options I tried showed every file that was on the drive as is scanned them. I only use this external drive as a backup for my laptop. The last backup was in January and it worked fine. Now when I click on the Seagate Dashboard to run a backup, I get an error message that says "The Seagate management system has not started. The application will close" There is no other option but to close the app.
The Device manager option you suggested told me the device was working properly. However, all attempts to fix have so far have failed. My next option will be to delete the software and try redownloading it and reinstalling it. If that doesn't work, then I will reformat the hard drive and start over. Hopefully then it will work and I can run a fresh backup.
Thanks for your info to try to help.
Update: I ran a virus scan on my external drive and found a high risk Trojan file. I fixed that but still the Dashboard wouldn't open. I still got the same error message. I then deleted my Seagate Dashboard program and reinstalled it from the website (now called Seagate tool). That fixed it. I am now able to run a backup, like I have always done. Whew! It took 2.5 days of trying things. Wish I had started with the program delete and reinstallation.
Step 4 fixed my issue. It took about an hour but I can access my hard drive now. Thanks man! That was handy
THANK YOU THANK YOU THANK YOU.
Solution 4: Run CHKDSK to Repair Disk is what worked for me, it was running for over 12 hours but now I have access to all my files again
Glad it helped! Please don't forget to subscribe to our channel.
Mines just froze after hitting enter. Nothing's happening, should I just leave it ?
Thanks for the tips. It fixed the problem. Good old Chkdsk to the rescue!
😀
I watched several videos already until I came to your video. Thank you for showing several causes and troubleshooting options.
Glad to hear it.
Thank you so much! Chkdsk solution worked for me, took 5 hours to scan a half full 1Tb drive. Curiously my Mac could see the drive but Windows unable to read it. All back to normal, very grateful.
Did you lose any data afterward?
@@nunyabizness214. No, but the drive started to throw up errors soon after so I replaced it before data could be lost.
Thanks although I have to come back to finish, your video is fairly easy to follow. Sometimes solutions show things I don't have on my Windows 11, but you are up to date.
Thank you tons bro....🙏 You made my day ❤️. I had this problem for many many days and the worse part is, it is my friend's hard disk... It had his personal and important data... Now it is all up and available. 😀. 🤝🎉👍. Hence, subscribed your channel and liked your video as a token of appreciation ... Kudos!
can you give me much details cus am facing exactly the same problem.and i dont want to lose my datas please🙏🙏
Thank you for the videos, I have an EXT HDD which is an WD Elements 2TB, I am unable to pick up the drive, and when I go to Disk Management all I see is unallocated. I have data on the drive but unable to retrieve it. What will be the next steps going forward ?
very useful. I try using different cords, because some cords aren't made for your device. Well, I hope I don't have to do another recovery because it was so expensive last time. It cost me about $1 per photo and I had about 1K.
04:02 Thank you soooo much. You saved me a lot. I had the 3TB WD Elements and I executed the command at 4:02 and the comp ran for mor than half a day and when i was back home from work I had all the data in front of me. Thnaks sooo much.
Most welcome. Please hit the subscribe button.
didn't work for me. 😢 it says that " chkdsk is not available for RAW drives". please help 🙏
If I use the recovery program will the files be retrieved in their perspective folders?
I have the same damn hard drive. I gave up for today but will try that option that works for you. Let’s switch brands after this😅
Almost you help ,I do so my HDD is now opened but nothing in side ,but another partition some of data are in
Howdy. Nice.
I would like to mention two more possibilities.
1. I ran chkdsk in win11. It reported that there is not enough space to replace bad clusters. It did nothing.
Then I ran chkdsk in winXP. That began to work. I ran it several times until it reported no more fixes. Disk usage info became visible in properties.
2. I booted into Ubuntu Linux from a flash stick. Hooray. In Ubuntu I was able to copy almost everything to another drive.
Regards.
What timeline are you in? All the things you said are nonexistent in windows 11
had to thumbs up this video my new external wasn't working. The 3rd solution is what resolved it. Thank you.
Why tell people to buy software when they can’t ACCESS the drive in the first place??
You are just making a buck on desperate people.
If you can’t access a hard drive, then the software won’t be able to either
Great Video!
Unluckily - None of these work for me but, Found a solution you should also include -
Go to Device Management > Right click on drive & Assign letter > hit apply & now drive will be visible in explorer.
YOUR THE GOAT, FIXED MY PROBLEM THANK YOU SO MUCH
will this work for unallocated...not initialized is what mine is saying in Disk Manerger
When I right click there's no option to assign letter in window 11
What if it shows up in the devices menu, but not the file explorer?
I have an external hard drive that was fine until I travelled with it abroad in March this year. All my others work perfectly. I'm trying your software to see if that works because it recognises the drive is there but does not open it. Bloody strange. I downloaded your software. The scan took a few hours only to find to recover the files you have to PAY. I wouldn't have minded but you don't say that up front?
Great video. Congrats. But I still need some help over here.
My drive is listed on device manager, but not at disk manager or under my PC. Therefore, I cannot use any of the methods that requires a drive letter.
I've tried to update the driver but it says it's using the best ones.
I don't care about the files, I just want to use the HDD...
Can you think of something else I can try by myself? Best
Same problem except that i need my files and the hard disk to work properly. I had many games and important personal files stored there.
Windows's inbuild repair system fixed my issue, Thank you for this video.
Thank you very much. You saved my hard disk which was almost trashed.
can you give me much details cus am facing exactly the same problem.and i dont want to lose my datas please🙏🙏
YOU ARE GENIOUS .AFTER SO MANY CMD ATTEMTS THIS 4TH COMMAND REALLY WORKS .IT TAKES TIME BUT SURELY REPAIR THE DRIVE.GOD BLESS
Sir I have an issue with my external hard disk that it shows it is not initialised and unknown and it is not showing any disk size like 1000gb...and in properties it shows 0 kb . How to fix this. I didn't get any video solving this issue.
The prompt step was the solution for my case. Thanks, man!!! Appreciated
The problem i'm facing is, when i connect my USB external hard drive with my computer, it makes my computer little slow and Hard-drive shown in file explorer with driver letter but data (files/folders) inaccessible even it disables my Windows Disk Management tool. The question is, what happens when i try to open Disk-Management tool. When i open DM-Tool, it doesn't even show my OS main drive and made halted my computer. It looks like serious problem. Any solution?
I did the last two options. But I still keep getting this error message saying that my external drive isn't accessible.
That’s what I’m getting too
Now its time to change 😂
plz reply how much can i recover data from recoverit software?
How much storage do you want?
Him: yes
OMG! 🥶 The second step helped me a lot. Thank you very much
Thanks for the assistance. Had to do the CHKDSK solution. Sadly I wasn't able to get anything done, though I don't think I would've gotten anything done in the first place.
Works fine on my windows 10 pc but when I plug it into my windows 7 laptop it does not show the files. I’m just trying to transfer games from my laptop to PC.
Number 5 works for me. Thank you for this. It's very helpful.
How do I always have the problem no tutorial can fix?
What if your PC keeps freezing when you try to access it?
yes mine does it too. Did you find a way to fix it?
@@askngunduz1776 no mate. Bought a new SSD instead
@@leoui5081 :((
you give solutions but its just an overview. its doesn't fixed mine.
I right click on my Hard drive and my computer freezes completely and after removing hard drive my computer start working properly.
Yeah my too, even when i plug it in
Same. Ever figure it out ? Connected to different PC ?
Thank a lot. By troubleshooting the system recognised the drive automatically. Thanks again for saving me💯
Glad it helped!! Kindly subscribe our channel for more informative videos.
How much time did it take for troubleshooting? It is showing "detecting problems" for half an hour in my computer
I have a question please. the second "f" is it still the name of the drive or part of the command process? . thank you
If none of these worked for you (just like for me) i recommend Total Commander. I was able to access the disk as administrator and copy the files to my pc.
Can u pls elaborate??
I really need help. After unlocking my partitioned internal drive it still says Access denied. I can't afford to loose my files.
Thanks Dude!
It works with command prompt!
Great video with clear understanding. Thanks very much.
Thank you so so so so so much I tried the 4th method first, as everyone was saying it was working, but it didn't do anything I started to lose hope, and that's when I tried the last method {running a troubleshoot} and it worked !!!! thank god and thank you ❤❤
well it was fun while it lasted, I just discovered that my drive itself could be broken or something is wrong with its interior 😢
I followed the first advice and my hard drive got corrupted. it just shows NTFS. It didn't help me but it made the problem worse. :(
May Seagate external HDD No Media show in Disk Management how can I fix it.
Thank you Wondershare it worked for me. Good vid.
Cheers
This totally works.
Thankyou so much 🙏✨
at 3:09 this is my problem. My external hard drive won't even let me do anything when I right-click, I can only press properties and help.
Even recoverit cannot find my drive. I've tried every possible option there is on the internet. Nothing works for this stupid hd of mine and I've got a lot to recover in it. I really do not know what to do.
How do I fix a 'not responding' error? When I open the hard drive and try to scroll down I get the 'not responding' error.
Yes me too.
Did you find a way to solve it?
@@askngunduz1776 did you find out?
@@Arback_ no :(
@@askngunduz1776 i think are hard drives are bricked
When I right-click on my drive, file explorer freezes and no drop-down menu appears...
yes mine too. Did you find a way to fix it?
@@askngunduz1776 No - it's busted completely :(
Hi there, using the chkdsk command, I tried to fix my external HDD but it didn't work. Initially, It seemed working by displaying the file system type (NTFS), however, the chkdsk process was ultimately aborted and a message pops out saying "the first NTFS boot sector is corrupt or unreadable". It then seems trying to read the second sector (displayed such a message) but again, it states that it's unable to determine its volume and state. Ultimately, I couldn't access my data. Any help ???
Hey i am having the same issue if you did,would you help me as well?
THANK YOU SO MUTCH I HAD HOURS OF WORK ON THEIR YOU HAVE MY SUB!!!!!!!!!
hey i did this and it denyied my access pls help me
Nothing worked
What should I do if my External Hard Drive is in "exFat", should I select "NTFS" instead? hope my question will be answered, thank you
Hi there, thank you for your question. The choice between exFAT and NTFS depends on your needs and how you plan to use the external hard drive.
exFAT is a good choice if you need to use the drive with both Windows and macOS, as it is compatible with both operating systems. It also works well for storing large files, such as videos and large databases.
NTFS is a Windows-native file system and has better performance and security features compared to exFAT. However, NTFS has limited compatibility with macOS by default. macOS can read NTFS drives, but it cannot write to them without additional software or workarounds.
If you only plan to use the external hard drive with Windows computers, NTFS is the better option. If you need to share the drive between Windows and macOS or need broader compatibility, exFAT is a better choice.
recoverit couldn't find the files in my drive. How should I proceed? (it keeps on loading at 0% and it says the device has been removed even though it has not)
My hard drive doesn't spin clicking or stuck I don't know . Is the solution the same . Though it used to work .
after running chkdsk it shows after 3rd step that "unable to read the security descriptors data stream"....what to do?
No luck here yet, but I've submitted a "report the problem" via the software. My portable hard drive shows up; however, when attempting to open it, nothing except for message "E:\ is not accessible. The parameter is incorrect." Even when trying to get into right-click properties takes forever and the functions do not appear to work once it pops up but everything regarding the drive says it is working normally.
Been using it for a few months for mp4 video files and just transferred a lot onto it and believe I may have maxed it out even though, the transfer wasn't rejected. I've tried all the checks found to include new usb, new cord, scan fix, chkdsk, driver update, changed drive letter, etc., except I did not try formatting the drive as I do not want to lose the videos. The only thing found that maybe clued me to think the hard drive is too full to function is that a scan did found fragmented/corrupt files related to GoPro .LRV files but it stated that there is not enough space to repair.
So I went ahead and attempted this Recoverit software and it will not pull up the drive and throws an error to remove all external devices and try again. When I unplug the portable drive, there is a quick glimpse of my e:\ drive but disappears.
Thoughts?
Update: I noticed in the software that it stated that if the drive does not show up, then attempt to open Disk Management and scan through it using the software. I couldn't find a way to scan via Disk Management using the software; however, all of a sudden, the drive popped up in Recoverit software while I had both open... I quickly clicked the scan and it appeared to lock up at 1% but after just leaving it be for an hour, I came back and it was at 30% which is where is stayed... I went ahead and tried the recover function which queued me to pay the $70 fee which I did. I was able to save most of the files to another drive to include the important Christmas videos. This morning, I went to do remaining and the software lost connection and now unable to get the software to see the drive again. The hard drive is now making clicking noise which now could be a hardware failure. I'm pleased that I was able to get most of the video files especially the important ones done first. Now I'm sending this Toshiba 4TB Canvio back under warranty for replacement.
Reply
Hi there,
We are very sorry to hear that. If you encounter any issues with our product, please contact our customer support account through direct Message to ensure that your issue can be resolved in a timely manner.
Official support website👉support.wondershare.com/
The recovery process is too slow, but am seeing most of the files I need to recover, Is it advisable for me to stop the recovery process halfway or it's important for me to wait till 100%
mentions changing to the Fat32 or NYFS via formatting. Does this erase all the files?
i tried but my issue is not resolved got this reply can you help what to do? The type of the file system is RAW.
CHKDSK is not available for RAW drives.
after running commond windows shows this:
C:\Windows\system32>C:\Users\aligu>chkdsk h: /r/f
'C:\Users\aligu' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>Access Denied as you do not have sufficient privileges or
'Access' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>the disk may be locked by another process.
'the' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>You have to invoke this utility running in elevated mode
'You' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>and make sure the disk is unlocked.
Hi sir, I just bought a 2tb hdd external then I reformat it from exFAT to NTFS but during the format the hdd makes a noise and then it stops formatting it was detected by the PC but I cannot open it.
Any suggestions sir to fix it?
Thanks
Hi there, thank you for your question! To troubleshoot the issue, try disconnecting and reconnecting the drive, running disk error checking using Windows' built-in tool, testing the drive on a different PC, updating drivers and firmware, utilizing data recovery software if needed, and seeking professional help if none of the previous steps work, especially if the drive is still under warranty.
@@RecoveritDataRecoverySoftware thank you Sir
My harddisk shows up in the device manager window and thats it! Do you have a fix for that
Thanks for sharing and checking my patience. Not working at all
Thank you so much. It worked on my external drive 😊
When I try access my hard drive my laptop just keeps freezing ...but if connected it to my TV it plays no problem helping have a lot off data in that hard drive
When ever i even click on mine it just freeze the file explorer
Just asking why my toshiba hdd model2019 cant access to my laptop even it is visible ,this was happen when i try to plug in to smart tv ,due to the hdd have already have a ntfs
chkdsk works for me! Although i canceled it midway but i was able to access the hard drive anyway. Thank you!
Hi. I used the diskpart on cmd. It's online but showing zero GB. How to fix this? Thanks.
Hi there, thank you for your question! First check if the disk is physically healthy by ensuring it's properly connected. If it's an external drive, try a different USB port or cable. If you're comfortable with data loss, you can use Diskpart to clean the disk by selecting it with select disk X, then typing clean followed by create partition primary and formatting it with format fs=ntfs quick. You can also use Disk Management to check for unallocated space and create a new volume. If the disk has driver issues, try updating or reinstalling the driver in Device Manager. Additionally, run chkdsk X: /f to check for file system errors if the disk is accessible. If these steps don't resolve the issue, the disk may be physically damaged or require manufacturer-specific recovery tools.
It won't work for my HP laptop. It says 'Test' is not recognizable. How else can I recover my files from my 1TB Portable Storage?
Guys I could really appreciate some help. My HDD is recognized. It shows up with a drive letter, but not the name I renamed the HDD. I’ve done recovery tool scans on it and it found the files, I was even able to preview many of them! So the files are still *there*, but I can’t access it through My PC. What could be wrong? Is this a partition issue?
But brother chkdsk method takes more than 2 days but till not finished why? Please reply..
but formatting wipes all your data
Hello sir, Recoverit support find the data from formatted hard disk.
Hi, thanks for all the tips here.
In my case I have a PC and external LC Power hd case and recently purchased Seagate 2TB but now Windows says Access Denied...
Disk Management tool sees it as healthy, cmd prompt also checked OK, but just cannot access data from Windows...
Hi there, thank you for your question.
If Windows is showing "Access Denied" for your Seagate 2TB external hard drive, despite it being recognized as healthy in Disk Management and passing checks in Command Prompt, there are a few steps you can take to troubleshoot and resolve the issue:
Check Drive Letter:
Ensure that the external hard drive is assigned a drive letter in Disk Management. If not, right-click on the drive in Disk Management, choose "Change Drive Letter and Paths," and assign a letter.
Permissions and Ownership:
Right-click on the drive in File Explorer.
Select "Properties" and go to the "Security" tab.
Click on "Advanced" and go to the "Owner" tab. Change the owner to your current user account.
Check and adjust permissions by clicking on "Edit" in the "Security" tab.
Thanks so much for your response, it worked but most of the data got lost. Nevermind that, it was a tutorials backup disk... Cheers and thanx again@@RecoveritDataRecoverySoftware
Thank you for this video it has really saved my day 😎🤟 you definitely are a computer Wizard 😎🤟
I have a hard drive that starts slowing the down the computers everytime you try to access it. Any attempt to fix or do anything related to the hardrive it starts slowing down the computers.
My external didnt appear anywhere Diskpart or Disk Management, what can i do? :/
I have a 2TB external hard disk. It has two partitions I can access one partion (194gb) but the bigger partition isn’t opening. My hard disk heated up like never before when the problem started. Help me
Hi there, thank you for your question! Try disconnecting and cooling down the drive first. Check connections and cables, test it on another computer, and use disk management tools to see if the partition appears but needs a drive letter assignment. If the partition remains inaccessible, use data recovery software to retrieve data from the corrupted partition. Before attempting any recovery, back up any accessible data from the working partition.
command prompt option did it thanks a lot got all my work data files
Sir i have an external hard drive when i connected to the computer it looks fine every thing but when i open this external drive not responding even i tried to format or every process not working going to busy every time is it hardware problem or software plz help me
CHKDSK saved me! thank you so much!
Sir i cannot open my transcend sdd because when i eas yransfereing files i did not finish and cancelled it.then when i try to open again the hard drive its jot responding anymore.please help
Hi i have an issue whereas whenever i plugh external hard drive my computer starts slowing down and lagging, i checked the disk it says its working properly? What am i supposed to do?
Hi there, thank you for your question! Check the USB ports and cables for any faults and try connecting the hard drive to a different port. Scan your computer for malware and viruses to ensure they are not causing the performance issues. Update the drivers for both the external hard drive and USB controllers to the latest versions. Optimize your computer's performance through tasks like disk cleanup and defragmentation. Test the external hard drive on another computer to determine if the issue is specific to your system. Consider using a powered USB hub to provide sufficient power to the hard drive.
Hello... do you have any advice for M2 Macs... my new M2 mac will not unlock a detected WD hard drive back up disk... so I am not able to transfer my data from old mac to new one. I am given a prompt warning... "WD Unlocker quit unexpectedly". Thanks.
Hi there, thank you for your question! This issue occurs because WD Unlocker is not supported on macOS 64-bit systems. I recommend connecting to a 32-bit Mac system or trying WD Discovery/ WD Security to unlock the drive.
I tried the chkdsk but it said that the parameter is invalid. My computer also said that the trouble shoot option is not available.
Does formatting the hard drive delete the old files? Because I need to keep my files
Thank you very much. It really works
Very helpful, thank you!
My 2tb hdd is not working on Android tv but it works on other device like mobile and laptop, do you know how to fix this.
mine was just loading forever......... can't open it on file explorer, cant open on disk management also loading forever, even chkdsk isnt working also loading forever...
Why is it hard drive long use in tv's doesn't work anymore in laptops? How to fix it?
Thank you! It helped me solve my issue!
My issue is with Transcend StoreJet software, it works the file opens and so does the software but all the tabs in the software are greyed out and i cant open them so i just wanna figure out how to fix that.
Hi there, thank you for your question! Have you checked for software updates on Transcend's website, run the software as an administrator, and consider running it in compatibility mode for an older Windows version. Ensure there are no conflicts with other software or drivers by closing background applications, and if the problem persists, try uninstalling and reinstalling the software. Confirm that your Transcend StoreJet external hard drive is properly connected, and keep its drivers up to date. If the issue remains unresolved, contact Transcend's customer support for specific solutions