How To Fix E02 Error - Lay Z Spa Hot Tub Hire | Hot Tub Fun | 01494 355410

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  • เผยแพร่เมื่อ 30 ก.ค. 2024
  • If you a getting an E02 Error displayed on your Lay Z Spa Pump / Heater during your hire then these are the steps to take in order to resolve the problem which is essentially a water flow issue detected by the pump.
    The normal cause for E.0.2 is a Hot Tub which has been subjected to a period of heavy use with grass, hair and/or other debris being entered into the tub, causing a slight blockage on the pump / filtration system reducing the water flow.
    This process should clear all E02 Errors unless there is a faulty component and will only take a few minutes to complete - getting you back in your Hot Tub as soon as physically possible.
    A) Throughly clean the filter and filter housing of all hair, debris and scum on the filter.
    B) While the filter is removed check for water flow from the pump
    C) Check the water level of the tub is between min and max without anyone in the tub, preferably closer to max than min.
    D) Reset the unit
    If the above steps fail to resolve the issue then you will need to:
    E) Turn off the pump / heater unit
    F) Remove the filter housing and chlorine dispenser unit, replacing them both with the provided stoppers
    G) Remove the pump / heater unit from the Hot Tub by unscrewing the three connectors
    H) Using a hosepipe flush the connecting tubes from where the pump unscrewed from, while flushing remove the stopper cap from inside the tun and rub/brush the debris screen inside the tub while flushing. This will dislodge any debris on the debris screen. Do this for both debris screens individually.
    I) Flush the water inlet our outlet of the pump by placing the hose in each for 2-5 minutes, this will flush any debris from the heater element and pump inside the unit.
    J) Look into the tubes that go through the side of the hot tub, ensuring they do not look twisted or crushed which would stop / heavily reduce the water flow.
    H) Re-attach the Heater / Pump Unit before powering the unit back on, pressing the reset button on the RCD and then holding down the power symbol to turn the unit on.
    K) Finally, turn the pump and heater back on using the control panel.
    If your hot tub is hired through Hot Tub Fun and the above steps fail to resolve the problem then please do contact us on 01494 355410 between the hours of 8am and 8pm and we will be happy to help.
    Hot Tub Fun
    78 St Margarets Grove
    Great Kingshill
    High Wycombe
    Buckinghamshire
    HP15 6HP
    01494 355410
    www.hottubfun.co.uk

ความคิดเห็น • 53

  • @milothechihuahuabrunetandmommy
    @milothechihuahuabrunetandmommy 2 ปีที่แล้ว +2

    Thank you for sharing your information I appreciate it I am a new hot tub owner I got an intex inflatable hot tub pure spa plus I haven't set it up yet Because it's winter here in Ontario Canada so thank you this will help me out alot have a beautiful day God bless you always

  • @markallwood4519
    @markallwood4519 11 หลายเดือนก่อน

    This video was a god send, about to give up in it and it was the flushing out of the pump that's fixed it! Thanks

  • @thesmashdaddy5466
    @thesmashdaddy5466 ปีที่แล้ว +2

    Best video. Followed all steps. Mine been down for 2 months. Lol works great

  • @sebastiangee335
    @sebastiangee335 28 วันที่ผ่านมา

    Great video. Hose into the outlets exactly what I needed.

  • @ThatArtTeacher
    @ThatArtTeacher 3 ปีที่แล้ว

    Very helpful, thank you!

  • @douggreensgarden
    @douggreensgarden 2 ปีที่แล้ว +2

    Thank you! Got mine working - quit after 2 days of use but the hose into the pump output did the trick.

  • @scotimotti
    @scotimotti 2 ปีที่แล้ว

    Thanks for the tips.

  • @tomi210210210
    @tomi210210210 ปีที่แล้ว +2

    Mine had a worn impeller shaft in the water pump. Replacing the impeller, or just the shaft should fix the problem.

  • @danielblair876
    @danielblair876 2 ปีที่แล้ว

    Good video. Thank you

  • @munhassan7840
    @munhassan7840 2 ปีที่แล้ว

    Great video thank you

  • @user-oy5hk6mo4l
    @user-oy5hk6mo4l 5 หลายเดือนก่อน

    Greg & I are new hot tub owners we have one from saluspa . We are getting the 02 error code and it’s only a few months old. Thanks for the advice

  • @brianphillips1691
    @brianphillips1691 ปีที่แล้ว

    Thank you sir!!

  • @jasonmaddox9202
    @jasonmaddox9202 2 ปีที่แล้ว

    I have the same unit , no debris , checked for air loc blower won’t come on? Any suggestion

  • @wholelottabull
    @wholelottabull 11 หลายเดือนก่อน

    The black flaps in the filter housing is what was causing my e02 error because they were restricting water flow. I pushed them down so they are under the filter top and no more issues and the water is beautiful!

    • @dirkdiggler4860
      @dirkdiggler4860 4 หลายเดือนก่อน

      I took mine right out lol

  • @chrisandrews1888
    @chrisandrews1888 2 ปีที่แล้ว +3

    I keep getting the NO2 code. Cleaned the filter and still throws the code. Also changed the filter to a new one and still throws it. Kept the filter off and works and throws no code. What would be the cause of this you think?

  • @scottanderson7306
    @scottanderson7306 2 ปีที่แล้ว +2

    When you get error E02, does it trip your gfci? Or is something else wrong with mine. Thanks

  • @bretthudson4196
    @bretthudson4196 หลายเดือนก่อน

    Replaced the pump armature….was badly split. The magnet actually ruptured. But it hasn’t solved the problem yet and water is not flowing. Came on momentarily and threw the 02 code. Now it won’t work at all….comes on for a few seconds and then no codes, nothing. Have done several resets. Any ideas short of the pressure sensor which is my next guess. Ty

  • @andrewrankine-hb8qp
    @andrewrankine-hb8qp 2 หลายเดือนก่อน

    hi i had an error saying the pump was to hot. I carried out all the checks as per this video..the water is sitting at 27 deg and not getting any hotter..i also removed the pump insulation cover that was on it.. any ideas.. filter clean and renewed did wash out and resets

  • @dirkdiggler4860
    @dirkdiggler4860 4 หลายเดือนก่อน

    Mine was new doing this first day. My problem was the filtre was screwed to tight. Hope this helps someone else! And i removed those black flap backflow things

  • @keljontor1
    @keljontor1 3 ปีที่แล้ว +6

    Mine was only set up and running for 2 weeks and it has no pressure :(

    • @Kgray0884
      @Kgray0884 3 ปีที่แล้ว

      Me too !! 😢

  • @chrisparfel
    @chrisparfel 3 ปีที่แล้ว

    Nailed it

  • @jenniferpaisley9491
    @jenniferpaisley9491 4 หลายเดือนก่อน

    Hi can anyone help me, my pump is only heating up to 22 Celcius then stops going. I've tried all the resets.

  • @stellabenson7222
    @stellabenson7222 3 ปีที่แล้ว

    Do you know if you can purchase a replacement black rubber that is inside the filter housing? I've looked online but to no avail. I have the lay z spa Paris.

    • @rodneywebb1986
      @rodneywebb1986 2 ปีที่แล้ว

      Hi
      I’ve followed all these but still E02 code. I thought it was a squashed pipe but I’ve sorted that. Could it be flow meters?

    • @AngelaDuLac
      @AngelaDuLac 2 ปีที่แล้ว

      Have you come across any yet? I havent been able to find the stoppers either. So frustrating.

  • @markhenderson8130
    @markhenderson8130 2 ปีที่แล้ว +1

    Hi I've a bent pipe ( the bottom one ) from the fillter housing to the water pump , can this be replaced?

    • @fredeiseman7309
      @fredeiseman7309 ปีที่แล้ว +1

      I have the same problem what did you do?

    • @bmonsterh8942
      @bmonsterh8942 ปีที่แล้ว

      Buy a copper pipe cut and insert that will open the bent pipe up and let water flow

  • @Anotherdamnlolly
    @Anotherdamnlolly 2 ปีที่แล้ว +1

    When I watch this video at 6:35 you detach the pump and hardly any water comes out of the last large pipe. When I detach the pump (after putting both black caps on) tons of water is gushing out of the third pipe. Could this be my problem? What is causing it?

    • @yannickmacht5717
      @yannickmacht5717 2 ปีที่แล้ว +1

      Omg somebody please answer this question because I have the same problem ._.

    • @carriepeel7267
      @carriepeel7267 ปีที่แล้ว

      Same

    • @Automcanic
      @Automcanic ปีที่แล้ว

      That's a problem, in the tub itself. The big pipe is where the air comes out of the unit and bubbles into the tub. There should be a one way valve in the tub side so it doesn't let water out.

    • @scottsparks5214
      @scottsparks5214 ปีที่แล้ว

      ​@Automcanic the new units have 4 connections

  • @dpettengill4052
    @dpettengill4052 2 ปีที่แล้ว +1

    This happens to me during inflation of the spa. any suggestions?

    • @matthanson4720
      @matthanson4720 2 ปีที่แล้ว

      Same, just got mine. Figure it out?

    • @dpettengill4052
      @dpettengill4052 2 ปีที่แล้ว +2

      @@matthanson4720 yeah it was because of the cold when the machine just can't think that is just an error goes to so we set it up inside until it got warm and then it was fine.

  • @mikeshaver100
    @mikeshaver100 2 ปีที่แล้ว

    I just got.mine yesterday and with the filter on it pops up that code take the filter off and it is fine is my.pump bad?

    • @had6212
      @had6212 ปีที่แล้ว +1

      I had the same problem, ive changed my filter for pantyhose, works a treat, change it every day or two

    • @inthekitchen8842
      @inthekitchen8842 11 หลายเดือนก่อน

      ​@@had6212how do you put the pantyhose in there? Do you just make a ball??

  • @coopsevy5664
    @coopsevy5664 3 ปีที่แล้ว +4

    I've done all of these steps and still it's not working

    • @lastanahoward8806
      @lastanahoward8806 2 ปีที่แล้ว +1

      Me too and this is our second spa. With the same code

  • @sharontuckwell9391
    @sharontuckwell9391 2 ปีที่แล้ว

    Hi my tub is not blowing the hot water out of the chlorine unit no water comeing out of it at all,any info please why thanks

  • @marciashoemaker7823
    @marciashoemaker7823 2 ปีที่แล้ว

    Had E02 error. Went to turn back on after changing filter n it will not unlock??????

    • @zackreynolds21
      @zackreynolds21 ปีที่แล้ว

      Have you tried holding down for a few seconds on the unlock button? It takes a few to work

  • @had6212
    @had6212 ปีที่แล้ว +1

    Got sick of the E02 fault, so, Pantyhose, change(throw away) every 1 or 2 days according to use. better flow and general better filtration.

  • @waidsworldofart5292
    @waidsworldofart5292 2 ปีที่แล้ว +3

    I've had mine for 3 months and I tried all of these things- still giving me the E02 error code ...so sad. Does anyone know who I can call if the pump is bad?

    • @tylerbukus1458
      @tylerbukus1458 2 ปีที่แล้ว +2

      If water is not coming out of the top filter, I could be the pump but chick to see if any water is getting through your filter. I got a bad filter in the mail, and it was not letting any water through it. We pocked tiny holes in ours, and it fixed it for us, but just small holes, it still needs to do its job and be a filter. Best of luck.

  • @badhamster1509
    @badhamster1509 3 ปีที่แล้ว +1

    Superb. Water level was slightly too low (slightly above the minimum line)...5 minutes later with the hose, and the level resolved the error code.
    Thank you.

  • @jenniferpaisley9491
    @jenniferpaisley9491 4 หลายเดือนก่อน

    Sorry what the heck. Is an impeller shaft. No tech person in this house 😢

    • @bretthudson4196
      @bretthudson4196 หลายเดือนก่อน

      It’s the plastic vanes that make the water move. The shaft is a magnet and I just replaced mine bcuz it was badly split…but still throwing the E02 code