Airline Customer Service Agent Interview Training: Interview Questions and Answers

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  • เผยแพร่เมื่อ 30 ก.ค. 2024
  • Airline customer service agent interview training: Are you looking for your dream job in the customer service industry? Discover how to ace an airline company's job interview with our easy-to-follow tips and strategies!
    Learn insider tips to help you stand out from other applicants - from dressing the part to being confident and ready.
    Look no further! In this video, I will share insider knowledge on how to confidently present yourself in an airline customer service agent interview and increase your chances of getting the position.
    Tune in now to learn how to stand out from other applicants and make a lasting impression with your interviewer and get ready to land that customer service agent position with a major airline today!
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    00:00 Introduction
    02:09 Looking the Part
    03:55 BE ON TIME!
    04:48 Resume and Cover Letter
    07:26 Preparing for Interview Questions
    08:23 How To Answer the Question: Tell Me about yourself
    09:03 What Skills do you have?
    09:40 What Level of Education do you have?
    10:35 What are your Achievements
    12:33 What Type of person are you?
    13:59 What does Customer service mean to you?
    15:57 How did you deal with a Customer Complaint?
    18:17 Final steps in Preparation!

ความคิดเห็น • 40

  • @kyrianuwandu1162
    @kyrianuwandu1162 10 หลายเดือนก่อน +10

    Thanks for this informations. It was highly needed.

    • @DrayBey__
      @DrayBey__  10 หลายเดือนก่อน +3

      Glad it was helpful! I’m telling you, you will lock in the position 🔒

  • @iameve77
    @iameve77 9 หลายเดือนก่อน +10

    Wow this is probably the most helpful video on this topic that I have seen. Thanks for giving actual non-generic tips and good examples. I can see why they hired you.

    • @DrayBey__
      @DrayBey__  9 หลายเดือนก่อน

      I am glad you were able to value from the video. 🙏🏾

    • @shirleya1675
      @shirleya1675 9 หลายเดือนก่อน +1

      Yes I was thinking the same

  • @jacquelinehall3998
    @jacquelinehall3998 4 หลายเดือนก่อน +4

    Exceptional interview prep questions, thoughtful presentation. I like the SEAT acronym you’ve described perfectly. Well done and very much appreciated.

  • @paigewinters1190
    @paigewinters1190 2 หลายเดือนก่อน +1

    You are SOOO pleasant, and articulate, and very easy on the eyes. It’s no wonder they hire you.!! 🎉❤

    • @DrayBey__
      @DrayBey__  2 หลายเดือนก่อน

      Thanks so much i appreciate the love. I hope this video was able to assist you

  • @ruthiedoeslife
    @ruthiedoeslife หลายเดือนก่อน +1

    Just received my CJO for a gate agent position with a major airline yesterday. This video was so helpful. Thank you so much. I appreciate you!

    • @DrayBey__
      @DrayBey__  หลายเดือนก่อน +1

      Wow that’s great!!! I am glad I could help and proud of you 😊

  • @keithjackson2789
    @keithjackson2789 10 หลายเดือนก่อน +5

    Thanks you very much, my interview is coming up.

    • @DrayBey__
      @DrayBey__  9 หลายเดือนก่อน

      Hey I am so sorry I missed this I hope it went well for you brother 🫡

    • @shirleya1675
      @shirleya1675 9 หลายเดือนก่อน

      How did your interview go

  • @toddhayes3506
    @toddhayes3506 6 หลายเดือนก่อน +2

    Great Job Knowledge is Power

    • @DrayBey__
      @DrayBey__  5 หลายเดือนก่อน

      Asè I absolutely agree 💯

  • @sassycharlette
    @sassycharlette 3 หลายเดือนก่อน +1

    Awesome sauce--in my teachers voice . This information and good heads up.

    • @DrayBey__
      @DrayBey__  3 หลายเดือนก่อน

      Thanks I am glad that the information was useful for you 😉

  • @janinec7192
    @janinec7192 หลายเดือนก่อน

    Well done! Congrats on the job and good luck in your future endeavors.

    • @DrayBey__
      @DrayBey__  หลายเดือนก่อน

      Blessed 😇. Thank you

  • @poppyblues3885
    @poppyblues3885 5 หลายเดือนก่อน +1

    Brilliant 🎉 Thank you so much for sharing this. I have an interview tomorrow and already feel more confident. 🙏🏽🌸

    • @DrayBey__
      @DrayBey__  5 หลายเดือนก่อน

      Absolutely no problem and I hope your interview went well. The more prepared you are the easier because you will quickly realize that know one else came in prepared.

    • @Yoshajim
      @Yoshajim 4 หลายเดือนก่อน

      How’d it go?!

  • @Mrs.T305
    @Mrs.T305 5 หลายเดือนก่อน +1

    Are you referring to interviewer or the interviewee? You've used the two terms interchangeably throughout the video making it a bit difficult to decipher who you're referring to. Nonetheless, this was extremely helpful, especially the SEAT acronym. Thank you very much for preparing this content.

  • @johnwilliams3836
    @johnwilliams3836 หลายเดือนก่อน

    Whay do you have to say about ATS System some airlines use to scan your resume? Some recruiters only use this and will not even view your resume

  • @MAANFANSTUDIO
    @MAANFANSTUDIO 5 หลายเดือนก่อน +2

    My interview aircanada This week ❤

    • @DrayBey__
      @DrayBey__  5 หลายเดือนก่อน +1

      That’s great! I’ve been getting a lot of feedback from folks having interviews. Good luck to you

  • @wahkingIV
    @wahkingIV 6 หลายเดือนก่อน +3

    Brother, your info is great. May I Humbly suggest that you kill the music in your future tutorials,or at the least make a faint sound in the background.

    • @DrayBey__
      @DrayBey__  6 หลายเดือนก่อน +1

      Thank you so much for that information and insight. I’m glad you enjoyed the vide as well

  • @mutintachuuya4447
    @mutintachuuya4447 2 หลายเดือนก่อน +1

    nice video,what are the standard criteria for a customer service agent

    • @DrayBey__
      @DrayBey__  2 หลายเดือนก่อน

      I am not sure what you’re asking here so I am sorry if I don’t answer in the best way, but the criteria highlighted in the video is what you’re looking for.

  • @soliver731
    @soliver731 2 หลายเดือนก่อน +1

    Do you know how long is training for Delta gate agent?

    • @DrayBey__
      @DrayBey__  2 หลายเดือนก่อน

      Hey! Yes training for a ramp agent is approximately 1 week.

  • @blesstv6435
    @blesstv6435 8 หลายเดือนก่อน +1

    Kindly recommend some airlines in the US I can apply for a ticket agent or customer service agent with no previous experience in that position

    • @DrayBey__
      @DrayBey__  8 หลายเดือนก่อน +2

      Yeah you can try all of the airlines. Now it is all contingent upon who is hiring, but generally during the summer or Holiday season is a good rule of thumb to apply

    • @blesstv6435
      @blesstv6435 8 หลายเดือนก่อน +1

      @@DrayBey__ wow thank you. That’s refreshing to know

    • @DrayBey__
      @DrayBey__  8 หลายเดือนก่อน +1

      @@blesstv6435 absolutely 💯 and good luck to you

  • @MrMssalazar78
    @MrMssalazar78 8 หลายเดือนก่อน +2

    How do you plan to be away months at a time?

    • @DrayBey__
      @DrayBey__  8 หลายเดือนก่อน

      Yes, I am entrepreneur and my business runs itself so it provides me the affordability to travel.

    • @haythamnafty734
      @haythamnafty734 7 หลายเดือนก่อน +1

      Dude when you get a job khalas you are no longer an entrepreneur, you live on shifts habibi

    • @DrayBey__
      @DrayBey__  7 หลายเดือนก่อน

      Lol only if you knew.@@haythamnafty734