Welcome on Board airBaltic Passenger Service Agent

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  • เผยแพร่เมื่อ 17 พ.ย. 2024

ความคิดเห็น • 104

  • @cruisertechgt
    @cruisertechgt 6 ปีที่แล้ว +48

    I wish we had this kind of customer service everywhere . Great airline

  • @epicentertainment1360
    @epicentertainment1360 5 ปีที่แล้ว +25

    Her approach towards passengers is very smooth and elegant. I am going to start my career as a customer service agent pretty soon INSAALLAH. I really look forward to this job🙂🙂

  • @blancaelenafernandezgenis6925
    @blancaelenafernandezgenis6925 2 ปีที่แล้ว +8

    Best job ever!!! And I also was fligth attendant, but as for me being check-in @ gate agent it's really more exciting than a FA

  • @susanafox2052
    @susanafox2052 5 ปีที่แล้ว +133

    I am studying to become a Passenger Service Agent. I'm almost done but just gets so nervous thinking about the day I start work, as I'm a very shy person. I hope this career will give me the confidence i need.

    • @eratsonyvenelpaul3144
      @eratsonyvenelpaul3144 5 ปีที่แล้ว

      Where are you learning?

    • @susanafox2052
      @susanafox2052 5 ปีที่แล้ว

      @@eratsonyvenelpaul3144 I'm studying in New Zealand.

    • @Hajiaderaw
      @Hajiaderaw 5 ปีที่แล้ว +1

      Susana Fox what is the test basis on

    • @shashinicharuka9860
      @shashinicharuka9860 5 ปีที่แล้ว +3

      Can I know what are the things we want to study to become a passenger service agent.please and what type of courses to follow

    • @thebreathingtrees
      @thebreathingtrees 5 ปีที่แล้ว +11

      @@shashinicharuka9860 you'll need to study Security &Safety, Dangerous Goods, possiblity ALTEA DCS system( for check-in, boarding, reservations or ticketing). Most of the times when you get accepted by a company, they already have those ready for you, because each employee must be educated accordingly. So if you have English language knowledge, any other possible proficiency diploma, then you should be just fine!

  • @kamikazeair4778
    @kamikazeair4778 9 หลายเดือนก่อน +2

    Her English is excellent & she has a very beautiful smile. Warmest regards from Australia to Latvia. 🐨🐨🐨🦘🦘🦘🟥⬜🟥 🟨🟩🟥 🟦⬛⬜

  • @Testsubjectn
    @Testsubjectn ปีที่แล้ว +7

    Got it, so basically to be the perfect check in agent you have to:
    - Speak English very well
    - Be polite even if passengers are rude to you
    - Never blink

  • @jian282
    @jian282 6 ปีที่แล้ว +14

    I love to see how she loves her job. That really makes me smile 😊

  • @thebreathingtrees
    @thebreathingtrees 5 ปีที่แล้ว +53

    Guys this is advertisement.. obviously it is going to be perfectly set..real life is way more harsh and chaotic, but remember to always keep your smile and stay professional!

  • @trubecagaming
    @trubecagaming 5 ปีที่แล้ว +12

    I am going to work as Check-in agent and this video helped me. Thanks :)

  • @AbzVlogz
    @AbzVlogz 9 หลายเดือนก่อน +2

    My training as PSA will be tomorrow and I’m very nervous . Wish me luck 😢

  • @justingrinius
    @justingrinius 6 ปีที่แล้ว +8

    The unruly passenger threw some major shade at the boarding gate :)

  • @QASIMARA
    @QASIMARA 5 ปีที่แล้ว +24

    "I'm very sorry, but these rules apply to all passengers." Well said!

  • @danieldhanpaul926
    @danieldhanpaul926 2 ปีที่แล้ว +5

    This information is very useful. I'll be a Passenger Service Agent in a few weeks.

    • @wissem1410
      @wissem1410 ปีที่แล้ว

      Hi how are you doing can explain your experience to me please

    • @Thatblessedfamily
      @Thatblessedfamily หลายเดือนก่อน

      I have an interview next week very nervous !

  • @onamnewyork7008
    @onamnewyork7008 4 ปีที่แล้ว +7

    One day I will be like you And my dream come true 🤞😭

    • @abaaba3257
      @abaaba3257 3 ปีที่แล้ว

      Amen me too🙏🏻😍🙏🏻

  • @Canonbyair
    @Canonbyair 5 ปีที่แล้ว +3

    airBaltic is an excellent company. Great to fly with you. Me and my wife were on weekend around christmas. We were stunned how rude some people were in Riga. Only friendly people we meet were on airBaltic, the hotel and the airport.

    • @MrPonca77
      @MrPonca77 4 ปีที่แล้ว

      Attitudes will change when the Russian tanks are on the borders again

  • @iamarmaankhan
    @iamarmaankhan 8 หลายเดือนก่อน

    Great video. As with every team there is always mix baggage - good and bad staff members

  • @yuanz4653
    @yuanz4653 ปีที่แล้ว

    Perfect presention! I have learned much from it

  • @bewsw7softfan353
    @bewsw7softfan353 2 ปีที่แล้ว +4

    It’s my dream job 💖

  • @nintaijoel6439
    @nintaijoel6439 2 ปีที่แล้ว

    wow i loved this,i am on training for this role I got an offer Dubai international airport check-in agent. I love this video,the presentation, and the voice are clear and good pro ethics . Thanks for this

  • @123spirit7
    @123spirit7 5 ปีที่แล้ว +4

    How did you handle with missed flight or flight cancellations ??

  • @farhanabdulhamid4214
    @farhanabdulhamid4214 2 ปีที่แล้ว

    Wow Tnx bro good business ok thanks Dalta brother good

  • @albertjohn815
    @albertjohn815 5 ปีที่แล้ว +1

    good it's okk u can be to polite n to much smile..

  • @jakobhermann6475
    @jakobhermann6475 2 ปีที่แล้ว +2

    On the movie all is so beauti :) but reality is a bit different....

  • @paulruiz4518
    @paulruiz4518 หลายเดือนก่อน

    Do you have to be a member of the CCCP to be a Flight Attendant?

  • @ciarangillece7572
    @ciarangillece7572 3 ปีที่แล้ว

    I miss doing Travel and Tourism with Cabin crew in College and for my assignment I was asked by my lecture to reaseearch what A Passenger Services Agent does and this video really helped me Thanks so much 😂

    • @airbalticBT
      @airbalticBT  3 ปีที่แล้ว +1

      Glad to help with your assignment, keep up the good work!

    • @ciarangillece7572
      @ciarangillece7572 3 ปีที่แล้ว

      @@airbalticBT Aww thanks so much Air Baltic that is so kind of you to say thanks soo much! Cant wait to fly with you one day! Your a fantastic airline! Xx

  • @ufuktoprak6628
    @ufuktoprak6628 2 ปีที่แล้ว

    It's very nice, thank you, I am working at pegasus company in istanbul sabiha gokcen airport

  • @HamCamRoll-
    @HamCamRoll- 5 ปีที่แล้ว +3

    And what is the solution to a closed gate or missed flight . ?

  • @Cliphonical
    @Cliphonical 3 ปีที่แล้ว +1

    No flight remarks on the boarding page in altea

  • @JuanMartinez-gj7ng
    @JuanMartinez-gj7ng 5 ปีที่แล้ว +1

    Sweet!.. What a great video. I can't thank enough for making it.

  • @viltaha4705
    @viltaha4705 5 ปีที่แล้ว +1

    Excellent customer service delivery

  • @naveedmalik2580
    @naveedmalik2580 5 ปีที่แล้ว +1

    very good its helpful video thanks

  • @youngnurse9994
    @youngnurse9994 3 ปีที่แล้ว +2

    She sounds and acts like a robot!!! Lol lol

  • @helanraja5919
    @helanraja5919 3 ปีที่แล้ว +2

    Superb 🎉👍

  • @ganeshganapathi3225
    @ganeshganapathi3225 2 ปีที่แล้ว

    I truly enjoyed ur video

  • @asifazam4512
    @asifazam4512 3 ปีที่แล้ว

    She talk about upgrading passengers from Economy class to Business. She kept that on the QT.

  • @MatthewBluefox
    @MatthewBluefox 9 หลายเดือนก่อน

    Bus 22, take me home! :)

  • @Redboy-bm8gr
    @Redboy-bm8gr 6 ปีที่แล้ว +5

    Lmao the rude passenger

    • @belle3055
      @belle3055 ปีที่แล้ว

      In real life they are worse

  • @wivinaalcazar976
    @wivinaalcazar976 4 ปีที่แล้ว +1

    I want to be a passenger seat agent someday

  • @slpson543
    @slpson543 2 ปีที่แล้ว

    Greetings from RASTER YOUTH SL P SON

  • @qonshik
    @qonshik ปีที่แล้ว

    What about hand bag? If I have one hand bag and I both some think in Duty Free I cant take this on the bort???

  • @dungtringuyen8415
    @dungtringuyen8415 6 ปีที่แล้ว +4

    So beautiful

  • @erikh1041
    @erikh1041 3 ปีที่แล้ว +6

    this is not the reality for most airports, ground handling staff is usually not this informative or nice to people or their colleagues😂

    • @belle3055
      @belle3055 ปีที่แล้ว +1

      We know life is not a fairytale

  • @thomaspawley8834
    @thomaspawley8834 5 ปีที่แล้ว +9

    Why does she need to check visas on Riga to Tallin?

  • @gagikmikayelyan2811
    @gagikmikayelyan2811 2 ปีที่แล้ว

    When you work at the airport check in and you know what programe is the company works lol
    Isn’t it Altea ?

  • @wivinaalcazar976
    @wivinaalcazar976 4 ปีที่แล้ว +1

    What course will you get if you want to become a passenger seat agent?

  • @dcg509
    @dcg509 3 ปีที่แล้ว +1

    I went to look for gate C4 but it explode

  • @amitbhatia6934
    @amitbhatia6934 4 ปีที่แล้ว +1

    I love this video☺️☺️☺️

  • @parkerparker9378
    @parkerparker9378 2 ปีที่แล้ว

    Интересно а иногородним жилье предоставляете семейным которые хотят работать в вашей компании какие социальные гарантии для граждан?

  • @danisaurr_
    @danisaurr_ 3 ปีที่แล้ว

    is this the same with being a gate agent? i have task to do a role play of being a gate agent and i really don’t know what to do rn hahshah

  • @kalabrisella8675
    @kalabrisella8675 ปีที่แล้ว

    I can’t wait ❤

  • @MaxcareSunrise
    @MaxcareSunrise ปีที่แล้ว

    Super

  • @chefsaraot7316
    @chefsaraot7316 5 ปีที่แล้ว +1

    How much given salary..plz tell.

  • @dr.vineetkarambelkar6234
    @dr.vineetkarambelkar6234 4 ปีที่แล้ว +2

    I wish and hope that Airlines in India should learn something from this video... Just be Polite....

  • @jessicagiraffact
    @jessicagiraffact 2 ปีที่แล้ว

    Hello, I'd like to know what kind of English level is required to become Airline Customer Service Agent. Is the B2 (upper Intermidiate) English level accepted? Thanks in advance

    • @airbalticBT
      @airbalticBT  2 ปีที่แล้ว

      Hi! Please check our Careers webpage for all the currently available job offers as well as all the requirements: careers.airbaltic.com/

  • @tessammy5286
    @tessammy5286 ปีที่แล้ว

    The airport I wanna work at weren't like this... Just few questions and that's it. Not even a greeting

    • @belle3055
      @belle3055 ปีที่แล้ว

      Life’s not a fairytale
      Grow up

  • @chatestrella5774
    @chatestrella5774 6 ปีที่แล้ว +1

    Niceee

  • @sabarismith5992
    @sabarismith5992 5 ปีที่แล้ว +1

    What is your monthly income

  • @thischanelisgone8981
    @thischanelisgone8981 7 ปีที่แล้ว +3

    Labs video uzreiz gribas lidot ar airbaltic bet bail unnekad nesmu lidojis

    • @janisbanis6882
      @janisbanis6882 7 ปีที่แล้ว +2

      Alen HD lidošana ir drošākais kas var buut

    •  7 ปีที่แล้ว +2

      Tici man. Pirmā reize pienāks ja vien to ļoti gribēsi un soli pa solim tuvusies šim mērķim....arī pats.

    • @janisbanis6882
      @janisbanis6882 7 ปีที่แล้ว +1

      tak lidot ir forshi, man patiik un man sanak 4x nedela lidojumi, zel tik ka lufthansa

    • @samantazlaugotne4699
      @samantazlaugotne4699 5 ปีที่แล้ว

      Pašai arī bija beil bet nesen biju spiesta lidod. Pēc pacelšanās vairs bail nebija un pat nejutu ka esmu lidmašīnā. Ceru ka arī tev būs tikpat drošu un forši lidojumi.

    • @samantazlaugotne4699
      @samantazlaugotne4699 5 ปีที่แล้ว

      @@janisbanis6882 Es pagaidām tikai Lufthansa esmu lidojusi nav nemaz tik slikti. Ceru drīzumā ar AirBaltic izlidot

  • @albinabaybekova1993
    @albinabaybekova1993 3 ปีที่แล้ว +1

    👍👍👍

  • @valentintsemo8827
    @valentintsemo8827 2 ปีที่แล้ว

    thanks

  • @bismaa316
    @bismaa316 ปีที่แล้ว

    Which airport allow to work with a hijab?🥺

  • @jian282
    @jian282 6 ปีที่แล้ว +2

    I wish that I knew her Instagram

  • @adrielsncesp
    @adrielsncesp 6 ปีที่แล้ว +1

    delta is better

    • @minibloxa12
      @minibloxa12 4 ปีที่แล้ว

      I want to become passager agent what are the requiedment

  • @romeosierra5736
    @romeosierra5736 ปีที่แล้ว

    BS n One of this will happen in real life, if they say hi to u means u are luck