DJI Osmo Pocket 3 Won't Connect to Mimo App (or Keeps Disconnecting)

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  • เผยแพร่เมื่อ 1 ก.พ. 2024
  • In this video, I want to share my experience connecting (successfully and unsuccessfully) the DJI Osmo Pocket 3 to the DJI Mimo app.
    When I’m at home, I have no problem getting the Pocket 3 to connect to the Mimo app. My home environment doesn't contain any interfaces that can interfere with and cause the connection to fail.
    *It’s possible that some other people’s homes may have some interfaces that lead to issues.
    I didn’t really think about or understand the impact of these interfaces at all until I took it to a particular area outside my home. That's when I first saw the “Unable to join the network OsmoPocket3” message pop up in the app. It was something I had never experienced before with my device. So after this happened, I decided to make this video in case others run into the same connection problem with their Osmo Pocket 3 and Mimo app.
    I want to show you the specific area where I had trouble and walk through the steps I took to overcome the connection issues. Now I have a better understanding of why the connectivity can fail and some troubleshooting tips if you see that dreaded “Unable to join the network OsmoPocket3“ or “Device Disconnected” message yourself.
    *I’m not saying that what I'm sharing here is the only solution to getting the “Device Disconnected” or “Unable to join the network OsmoPocket3-42FEmessage with the DJI Osmo Pocket 3 and Mimo app. But I did find that it's at least one possible solution to resolve the connectivity issues I was having. That is to move to another area and try again
    The steps I took to fix the problem worked for me in the specific environment where I was experiencing trouble. Your situation may be different depending on the interfaces and other factors affecting connectivity in your location.
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ความคิดเห็น • 42

  • @ericcoopersomatics
    @ericcoopersomatics 5 หลายเดือนก่อน +1

    Great video. This has been a frustration. Thank you for clarifying the issue. 🏆🏆🏆🏆

    • @TossSong
      @TossSong  5 หลายเดือนก่อน

      Thank you for your comment. I’m glad this was helpful. I was thinking that this maybe the case for some others as well.

  • @XJWPX
    @XJWPX 5 หลายเดือนก่อน

    If i wanna use pocket i need connect to my phone?

    • @TossSong
      @TossSong  5 หลายเดือนก่อน +1

      Hi, yes, you’ll need to activate it on an iPhone, but just one time. And the Pocket 3 can work independently after. Thanks for your comment.

    • @XJWPX
      @XJWPX 5 หลายเดือนก่อน

      @@TossSong what if a friend wants to borrow for a trip? will he also have to connect to his phone?

    • @TossSong
      @TossSong  5 หลายเดือนก่อน +1

      You could let someone borrow it with no problem-after one time activation.

    • @XJWPX
      @XJWPX 5 หลายเดือนก่อน

      @@TossSong ok thanks for the answer

  • @violetdune
    @violetdune 19 วันที่ผ่านมา

    after connecting to dji mimo, I can no longer order the photo or video function from the camera. A lock appears on the screen in a border. How can I solve the problem?

    • @TossSong
      @TossSong  19 วันที่ผ่านมา +1

      Hi, thanks for reaching out. I believe you would have to allow access on your computer. I'm not sure. Let me know in more detail.

    • @violetdune
      @violetdune 19 วันที่ผ่านมา

      @@TossSong I can only control the osmo pocket 3 device through the mimo application. if I want to use only the device, I cannot film or take photos. A padlock in a border appears on.

    • @TossSong
      @TossSong  19 วันที่ผ่านมา

      I see try the following: Swipe down from the top of the touchscreen to access the quick settings menu.
      Look for the padlock icon in this menu.
      Tap the padlock icon to unlock the device.

    • @violetdune
      @violetdune 19 วันที่ผ่านมา

      @@TossSong I'm sorry, but I didn't find this option (locked) in the quick menu. :((

    • @TossSong
      @TossSong  19 วันที่ผ่านมา +1

      Okay try the following, from DJI support:
      1. Restart the Device: Power off your DJI Osmo Pocket 3 and your mobile device. Then, power them back on and reconnect.
      2. Update Firmware: Ensure that both your DJI Osmo Pocket 3 and the DJI Mimo app are updated to the latest firmware and software versions. Sometimes, issues are fixed in updates.
      3. Check Mode: Ensure that the camera is not in a mode that restricts photo or video capture. For example, some modes might lock certain functions.
      4. Reset Settings: Go to the settings menu of the DJI Osmo Pocket 3 and look for an option to reset settings to default. This can sometimes resolve unexpected behavior.
      5. Reinstall the App: Uninstall the DJI Mimo app from your mobile device, then reinstall it from the app store. This can fix potential software conflicts.
      6. Reconnect the Device: Disconnect the DJI Osmo Pocket 3 from the mobile device and reconnect it. Ensure that the connection is secure and recognized by the app.
      7. Check Permissions: Make sure that the DJI Mimo app has all the necessary permissions enabled on your mobile device.

  • @MagieraAdrian
    @MagieraAdrian 6 วันที่ผ่านมา +1

    I have got exactly the same issue and it's annoying. solution is to switch to 2.4Ghz, but then if you are using dji mic 2 you won't be able to use it with mimo app connected in paralel.

    • @TossSong
      @TossSong  6 วันที่ผ่านมา

      Thank you for sharing and your comment. Using 2.4Ghz should do. But like you said not with the mic 2. Thing are so complicated with this.

  • @AJOfficial925
    @AJOfficial925 2 หลายเดือนก่อน

    I don’t understand ? Mine is doing this right now it won’t connect

    • @TossSong
      @TossSong  2 หลายเดือนก่อน

      Have you tried different locations? Is possible exactly where you are, there may be some interferences.

  • @moparspeedboat9123
    @moparspeedboat9123 2 หลายเดือนก่อน

    Mine is doing the same exact thing and it’s frustrating me.

    • @TossSong
      @TossSong  2 หลายเดือนก่อน

      Thanks for your comment and for sharing. This camera is superb in so many ways…except here, the Bluetooth connection. I’m assuming the current Bluetooth chip is at fault. Could have been better chip.

  • @racemode
    @racemode 4 หลายเดือนก่อน

    I just traveled to my hotel in Tokyo, and it stopped connecting

    • @TossSong
      @TossSong  4 หลายเดือนก่อน

      Hi, thanks for reaching out. Have you tried moving to another location or different location and see. Try to connect again. Let me know how it goes.

    • @racemode
      @racemode 4 หลายเดือนก่อน

      I can't get get my mimo app to connect my osmo action 4 or Pocket 3, anywhere. The one change I did was I changed to an ESIm when I landed in Japan. I'm not sure what's wrong. I even reinstalled mimo.

    • @TossSong
      @TossSong  4 หลายเดือนก่อน

      Hi, that may have something to do with it. With eSIM, could you use data? If not, you would need WiFi connection. Let me know.

    • @racemode
      @racemode 4 หลายเดือนก่อน +2

      I changed wifi from 5 to 2.4. It connected again.

    • @TossSong
      @TossSong  4 หลายเดือนก่อน

      Great, I’m glad got it working. As you know, technology can be such a pain.

  • @infocus806
    @infocus806 2 หลายเดือนก่อน +1

    same here - connection absolutely unreliable!

    • @TossSong
      @TossSong  2 หลายเดือนก่อน

      Thanks for your comment. Yes, I know what you mean. Let hope for every firmware it’ll improve.

  • @hansdegrootnl
    @hansdegrootnl 11 วันที่ผ่านมา

    Using VPN? Try switching that off.

    • @TossSong
      @TossSong  11 วันที่ผ่านมา +1

      Thank you for your comment and suggestion. No VPN for me. I believe it’s connection interference more so, and unfortunately for some as well.

  • @davidpoo66
    @davidpoo66 หลายเดือนก่อน

    Good luck for me, I have an Action 4 and can't reconnect to my phone. THIS APP SUCKS!😮

    • @TossSong
      @TossSong  หลายเดือนก่อน

      Thanks for reaching. I see that the 4 is also having this issue as well. Have you tried moving to another location? Resetting everything? Let me know.

    • @davidpoo66
      @davidpoo66 หลายเดือนก่อน

      @TossSong I didn't reset camera but i did the WiFi settings on camera if that's what you mean? Tried another location.

    • @TossSong
      @TossSong  หลายเดือนก่อน +1

      I see. I would even delete the app and reinstall it. And reboot the phone.

    • @davidpoo66
      @davidpoo66 หลายเดือนก่อน

      @@TossSong I tried that.