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- เผยแพร่เมื่อ 2 ม.ค. 2014
- The Healthcare system is at breaking point, as baby boomers age and put increasing demand on services. The Victorian Order of Nurses takes the pressure off hospitals by providing care for people in their own homes. It was once a unique service, but now hundreds of rival companies compete for cash and customers. Judith Shamian says unless she takes drastic action, the Canadian institution she runs will be consigned to the history books. However, her decision to work in disguise so she can see for herself the pressure nurses are under in life and death situations is riddled with risk. Just hours into her first day on the job, an unexpected encounter throws her undercover operation into chaos. At the end of the week, an exhausted Judith resumes her role as CEO, and rewards the workers who showed such kindness and dedication. A couple with a heart-breaking story gets an emotional double surprise. Their reward will benefit an entire community.
The meals on wheels couple, Steve and Ann are my grandparents. My grandfather Steve passed away Thursday and we put him to rest today . I came to watch this so I could hear his voice and see his smile . Best man I have ever known !
The heavens are joined by another loving angel. He has lived a life of meaning and purpose.
Nan & pop are amazing
Thank you for sharing this! Hearts of gold.
I am so very sorry for you and your family's loss. He looks to have been a good man
I m so sorry . But you are a lucky person to come from loving and caring , heartwarming grandparents . Give grandma a kiss of me ...
She is absolutely right. Homecare is important so they don't die alone at home.
Very true
Brilliant Programme about The Victorian Order of Nursing. As an 85 yr. at home pensioner in West Australia. This gave me awareness I have no social life and very rare hugs. Ontario, Canada is ahead of it’s time, even tho the lovely CEO seeks so dearly to do more, I am enthralled by her and the wonderful Nurses she met.
Yesterday my Daisy, pet Griffon, died of a tumour on her heart. She was 13. I met Dr Patrick, who in his Retirement visits homes to dedicate his life experience to the passing of beloved pets, organised by Passing Paws Pet Cremations.
I am overwhelmed by his care and the love he brings to my deep loss of Daisy my love and companion ~ Dr Patrick, with Rose petals, Candlelight, Orange Oil, a beautiful hand written card and the most infinite medical care of Daisy, made a peerless time of loving passing, a precious gift.
I am telling you who read this, because I saw the reflection of the loving home care of aged patients in hugs, laughter, friendship and expert nursing dedication in your Programme, Ontario’s Under Cover Boss. This gives me new incentive to try to find something in Perth, W. Australia to fill my present silence, and maybe give thru my life experience. Thank You for your very interesting Programme.
This CEO was awesome! Beautiful; lady inside and out.
Awww sorry to hear Mr Steve died it sad but he an his wife a power couple hope miss Ann is doing great bless
We have a Nurse come out for my Grandpa and they are amazing with him. He's 84 and he can be a pain butt but they treat us like family
Ann and Steve such a beautiful caring loving couple.
Best CEO and company ever
Such caring, dedicated staff. Its fantastic they were recognised for there selfless work caring for others.
By far my favorite episode! The love and pure hard work of everyone on this show was so amazing. The volunteers my heart just was so full watching them and the hug and kiss they gave as they delivered meals. Wonderful job exactly how healthcare is done right! It’s the people who work in it everyday that make a company more then just a company!
The family became rich through monopoly and government contracts. And you know all too well that sometimes people need help and they had no choice but to knock on your door. You took advantage of the weaker members of society and the state by charging far too high amounts. That's what you call helping people?!? You should be ashamed.
Thankyou to ALL of our Front line Healthcare ❤ Heros, and for Awesome CEOS who CARE about their Patients and Healthcare Workers, (and Not just about the $!!!) YOU are Awesome, Especially to Donate your Bonus $ every year to worthy causes! We NEED more CEOS like YOU! 😀
Sincerely, Mary, (R.N.)
My daughter works at a VON day program. And I also used to take my Mom to the VON day program every other week. This is just a great program and my daughter thoroughly enjoys working with the clients and other workers daily. Before doing this she worked as a PSW for 15years. Definitely need more of these programs and more volunteers for sure.
I did though of applying when I graduate from nursing school. I am in my third year now.
I feel for this lady with who had a daughter with ulcerative colitis bc I had it at 7 lost my whole large intestine and had a pull down procedure...I couldnt imagine how my dad felt...I'm bingeing on uncover boss!
This episode made me cry! Thank you for uploading this special show was. Here in Northwestern Central Florida, the employees working directly with the public need these impeccable customer service skills desperately!
Where are you from?? I'm in Gainesville
So awesome that a nursing ceo would go in the field and see what challenges there are in reality because caring for people is such a big responsibility you want to do it right but a lot of nursing jobs are under supported if ceos would even just talk with their employees to see what can be done to make their job easier whether it’s in a nursing home or out in the field it would make patient care safer
Oh bless you how lovely you can still hear your grandfather voice it must be great god bless
The BEST undercover boss EVER!
You have the most dedicated people. Give them at least gas allowances!! Look at the office and board looks rich
Business related cell phones or at least submission permission for a deduction. What about a little more than getting to go to "A GAME"??? One game. Hold me back.
your Grandparents are amazing ppl, sorry for your loss, he is also all these ppl featured loss.
Who else thinks that they should do 2021-2022 followups
Iwish that they would begin the program up again I love watching it
Most definitely!
So glad she went undercover and really found out how to improve there corporation.
Wow Ann and Steve are the most amazing people ever! 🥹💕
God Bless those volunteers...beautiful people...
We have to make the routine become reliable and kind to one another. I feel first comes Seniors,
Homeless, Starving Children 27M American Chidren. I cried and cried at this Undercover
Boss because she will really help lots of people. God Bless them!!!!
Seniors and veterans
I love her personality so sweet
I went into nursing because of women like this
This one was extra good to see. Nice job Mr./Ms Episode Designer!
Bless those people who go out their way to help people and not for money or fame only because they have a love for helping and a passion for it
indeed! All respect goes to the volunteers. Who do this without receiving 1 cent.
That family, in all shame, has become rich by making exorbitant profits! Money from ordinary people. Through super contracts with the state!
As a visiting Angels caregiver, I can't tell you how important what in home health care is.
Sometimes it is difficult. But the rewards are endless.
The meals on wheels couple, all I can say is, 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
You know she's a good boss when she says she's going to step down and hangs on her word and everyone is like noooooo
von is amazing in what they do i hope i can experiance the kind of care you give to seniors some day ty for the great job you do
Dude played right along with the whole sutuation.
This is also something that I look to do when I finish my nursing school. I do believe in home care.
I just watched this video. It was such a blessing to see the volunteers and nurses being rewarded for their compassion to help others.
As a former home health care nurse, I was given a list of clients that needed to be seen the following day and I was to schedule them according to location and time needed for care plus travel.
Same here. Some days were wild!!!
Of course, that is also the purpose of your job. Visiting your clients and determining your route correctly for practice reasons. That makes sense. So I don't understand what's so special about this.
Her using her bonus for a good cause is something called Tsedaka in the Jewish faith. It is Charity. Always a good thing to do.
She would be an awesome person to work for
"I dance like a goat" Hahaha.... That line killed me! I dance like that too!
Thank U 🙏 @Reality and to all within this video being shared with all of us! My heart was just swelled with happiness and gratitude and proudness of all of these wonderful people within the video during the whole episode! I pray peaceful, joyful, respectfully loving and fun blessings for everyone and everything everywhere; thank U God/Universe! 🍀🌟👏🪴🎉🍶🗽🦾⚓️🦤💚🌺☮️🌈🙏💖✨💐🎂🏍🌎♻️xoxo from 🇨🇱Texas
I'm an American citizen and have meals on wheels to and I am happy that you have it too thier are so many people going hunny ever day and I am happy that we have program's like this too helping elders and children's services no one should go hungry that you guys so much God bless you guys
God bless Ann! My great grandmother or great grandfather one was from yugoslavia as well.
The scheduling in the U.K is the same. 15 minutes per service user and 15 minutes or less to get to the next one. My mother was a home carer for over 20 years until she had to retire due to a knee injury but she loved the job. Some of the people she cared for were close to her own age by the time she retired and I think she would have continued working if her knee had held out.
Y'all are a blessing from God 🙏🏿. To help people, and a survivor may God bless you and your family 😊
I love her honesty
All respect goes to the volunteers. Who do this without receiving 1 cent. That family, in all shame, has become rich by making exorbitant profits! Money from ordinary people. Through super contracts with the state!
How about giving him 300 bucks for his phone bill lol
His phone is not used solely for his job and wasn't in his contract. They don't need to pay anything.
@@Wisdom-Nuggets-Tid-Bits : She has set up a new scheduling system that will not require him to do the calling going forward. They covered the basics in this clip but how do we know that it wasn't eventually covered?? Also, she gave him and his wife, some things he really loved. He is happy. Arguing about the bill is only upsetting you guys!
They get a discount on the phone plan because they work for the company.
Surely a tax deduction can be claimed, like I do for using my phone for work?
An amazing fact. ive cried yes......no regret for watching thiz video.....thanks
I love your uploads sound is great the quality is awesome great job
what a wonderful company von is. i would really love to hear that last vol. story. i had never heard that part of the wars history before, ever.
! All respect goes to the volunteers. Who do this without receiving 1 cent. That family, in all shame, has become rich by making exorbitant profits! Money from ordinary people. Through super contracts with the state!
Nine hours and just getting to the last home patient/client? Sounds like they need to hire more staff. Do you think the guy could fix his own eggs and toast?
Most elderly people would prefer to die in their own home, their own bed surrounded by the loved and familiar
It also helps them pass easier, dont like to say it like that, or sound rude/crude in anyway by saying that, I just feel it helps them feel at peace within themselves and helps them move on. ^_^
So many do not have family or relatives they are completely alone. Which is why
they are thrill with Food on Wheels they are all alone. Prisoners
Awesome, Awesome, Awesome !!!
Wow. What incredible people.. makes a person want to do even more for people ❤
God bless you!
A touching episode
I wish we had someone like this on our side at my nursing home that can actually make change. My DON tries but she can only do so much and man does she try.
im a RN in Philippines and RN here Qatar how i wish i could come to Canada and work on this VON company..this organization is awesome..😊🤗
I need to look up this CEO and company. Please consider in classroom "advertising" or partnership with students. My Jr high used to offer a program called shopping for seniors. Unfortunately the program lost it's funding before I was of age to participate. Needless to say, it has left a longtime impact on me as I know it did with other students and elderly residents. This Co op idea needs to be brought back into the spotlight! We need to teach young kids again they have the power of love and giving in their future's.
Money is earned with work and loyalty. The humanity if both is a where success rests it's head at night!
God bless you
If I may add, there are many trade/university/nursing programs out there that would benefit from having their practicum with a nursing program like this. It may require more paperwork, but the benefits.... You will have more hires with fresh knowledge.
Someday, the moneu people will realize that without us Nurses, there would be no health care, only pharma and 5min. doctors .
Jess Radcliffe agree 100% care, compassion, and everything a nurse SHOULD be, has been traded for charting and paperwork.
We need more Anne and Steve in the world
Amen. How about getting High School Kids they must finish one year in a Von rest
home to graduate a law. So they can learn how hard it is to be alone and kindness
from the younger generation. Very important God Bless You
@@sharonristau2475 : That is a great idea.
Anne and Steve are my grandparents! Unfortunately I lost my best friend , my grandpa Steve last year to brain cancer. Best man I have ever and will ever know!
@@Renoman86 I wrote this comment 2 years ago thanks for commenting as it made me appreciate your grandparents all over again. I’m glad the world got a glimpse of your grandparents love. Hope you’re doing okay
LOVED IT...............
This is why it annoys me when people moan about the "rewards" on this show being a huge cash value; Those stamps as a gift were immensely personal, and is a genuine heartfelt connection and gesture. You can't BUY that level of goodwill.
You can neither eat or buy a car with a few stamps that aren't already part of a millionaires collection. How does that help a guy be able to afford a GPS or buy a decent cell phone plan? Wow! The bosses/companies make money
and the employees get a thank you card. Cheapskates.
@@flapkatt6094 Not the sentimental type, eh?
God bless you all.
How to toast ?
Using a toaster lol 😂
well it seemed reasonable after discovering he "scrambles" eggs in a microwave :D
He's such a savage 😂😂
I'm. Very. Good. Cna. Call. Me. Angel. Rosa. Love. Do. People Person. From. ❤
alright, I’ll say what we’re all thinking:
6:25
The family friend: “I can’t wait for her to come down here looking like a sexy, young nurse”
Production team:”be careful what you wish for”.
😂
imho the best episode of the show.
been there one rescheduling. 15 minutes to get from 1 to next and that included a 45 minute drive from one to the next and right through lunch too
Awesome!
Von is a good company and have great staff
Love your work work loves you thank you 🙏 ☝🏼🤝❤️❤️❤️🌍🙇♀️🙇♀️🙇♀️
Interesting job
I agree the organization is awesome. She has a wonderful family to. My first husband died after we were married only 4 years and my second husband of 20 years is a loser. Wish I could find a good man!!
Need alot more nurses as well
They need more volunteers but the economy means that people need to get PAID to do this.
There are tons of retired people with the free time to deliver for meals on wheels. Wtf are you talking about?
Like many people do she made sure the front and sides of her 'hair' were looking nice, but she totally forgot about the back!
I have known of the Owner! Had No idea of small things in his company!
How to make toast. ? Ah ... put in the toaster LOL🤔🙄🤭😱
Awesome
My parents had meals on wheels. Some was Gross.&Cold ! Finally they finally got a Warmer in their Truck
Is the Chevrolet Impala like the Holden Commodore or Australia? They look common as anything over in the states
I really love that boss ❤️😍 beautiful
So another words she is doing the job of the people in the board room LOL
Poor people working so mutch,and so litle time with the people Who need care😣
That is the way it is so much of the time.
We need to change that
CEO: how do I make the toast
Client: in the toaster
🤦♂️
HaloI watch the video of how lack of cleanliness, organization and, above all, support from work teams, girdles for ethnic groups, protectors, but facilitate employees who want to excel. ❤
7:55 eindelijk begin
One of my old Bosses has been doing Stamps for 10 yrs. He finally Sold 1 of 2. For $200.000!!
Wow
That guy with the microwave is a pure savage
That male nurse doesn't have an unlimited calling plan in Canada?
At that time some areas did not coverage.
Alexander Shekhtman that was my thought too. I work a similar job and it does take lots of texts, calls, communication
An international call will cost a lot though I’m sure
@@charlleedodson national not international
They should have paid Company Cell phones !
Oh boy the CEO whom has never been a nurse great way to be the head of such historic nursing facility. At least she had the virtue on knowing what's it really like to be a actual worker and not the gimme gimme queen w everything.
She was a nurse
She said she was a nurse, it’s just been a long time since she’s been hands on with a patient
She's a Hungarian nurse . Dead give away he knew she wasn't who she said she was .
Never take advantage of free help
Reward them on regular basis
I wish I can work for this company...💞💞💞
My grandparents are Stephen and Ann, unfortunately we lost my grandfather to cancer last year.
I think that the company should supply the phones that way it's not your cost. Plus your petrol for the car all comes out of your pay check. I did the same job here in the United Kingdom it did not work for me as for the phone calls and then the service and repairers of my car xxxxx
That sucks because her parents survived the Shoah. Just because of a real madman!
Great episode but do you really need 10 board members for a non profit company? Isn't that overkill? God bless all of our healthcare workers.
This is not for everybody that can do that kind of work cuz you have to have compassion for the elderly. I seen alot @ the nursing home and assisted living , some people are there cuz they need money not because they care. I've done this kind of work for 27 years. I know this is my calling.
GPS inside the vehicle puts the map on the screen and lets the driver know which direction to turn and how for to go. Paper maps are part of the past.