Hi all, I just got my new A10's and I was having the same issue alot of other people are having- I wasn't getting any sound out of them and the mic wasn't working but ive found a fix for this on Xbox. Go to your settings- Volume & audio output- Audio testing & details- Headset Details- click on the three little dots at the bottom below where it says "configure"- and then the top option should say something along the lines of "Update controller". Click that and update your controller while the headset is plugged in. This should take care of your issues. Cheers!
@@lakaka6193 here’s the fix for those having issues with A10 or any wired headset. I purchased a $15 wired headset for my kids, but it didnt work. I then purchased the A10 and still having issues. Here’s how I fixed it: Settings/Devices & Connections/Accessories/ and arrow down to 3 little dots and update your controller. After the update, my A10 and any wired controller now works.
Hey people. I recently purchased the Astro A10 for my son for Xmas. We had the same issues as some of the ppl on here. However, after updating my son's new controller whilst the headset was connected to the joypad, we were still experiencing the same issues with very low sound coming from the gameplay to the headset. After reading more comments on here, I decided to open up a party chat on my own and upped the volume of the headset and now it works a treat. My son is very happy and I am too. I own a pair of Astros A10 (first gen) and A40 and they are the very best on the market..
I HAD THE SAME PROBLEM, make sure your headset chat mixer is adjusted right and volume up your headset, if not then update control with headset plugged in and do it again (I had brand new ones)
okay so this might sound dumb but if you can’t hear out of one side, it may be because you have the cord ends flipped. I thought it did not matter at first but the longer one goes in the headset and the smaller one goes to your controller
HOW DO YOU SPEAK THROUGH IT also don’t say “get ready to game” when I can’t speak through it 🤦🏾 Update : I was using the green part of the wired when I could have just used the regular cord to put it in
You’ll get two outlet’s, make sure you’re not using them and just the one that plugs into the mic. Some Monitor’s/TV don’t support the alternative 7.1/ETC
Ok so I had an issue with the headset not working as standard, I had to add a mixer which I had from a turtle beach headset which got the headset functioning and bringing sound through. Second speed bump I hit was, I could talk and people could hear me but I couldn’t hear them and I fixed this by switching the sound to come through both headset & tv and then just ticking the “mute audio while headset is attached” check box so nobody else had to hear.
Yeah I found I needed to add a mixer to fix the sound being low, I had one come with a turtle beach headset a few years back and it worked ok with that.
The problem i had is that i could only hear out the left side and my mic wasn’t working and then i realized the smaller part of the wire goes in the headset then the bigger gray one goes in the contriller
If only one side is working and sound is distorted make sure both wires are completely plugged in the long end of the wire goes in the headset,if you see silver then its not in
The headset works for audio and I've sent voice messages checking the mic issue and I can hear myself in the voice message but the person I'm sending it to doesn't hear anything nobody can hear me but everything else works
I’m unable to use the mike and lve tryed different cords and adapters for it could the makers of the headset fix the issue or dose anyone know what l have to do to fix it
This sounds rly stupid, but I had a friend who had headset mic turned off. It’s under audio settings if u go to a party. Also make the mix monitoring maxed out if possible
I've tried every trick and they damn thing just work on my series s. I plug it into the xbox one and it functions perfectly but I plug it into the s and I update the controller I play with every setting and it still just won't work. I'll get back with you all if I find anything
@@sonicsgt9766 i had my audio mixer set all the way to party chat so I couldn't hear my console or game sounds only my own microphone, it's the middle bar on sound settings just put it in the middle if this is your problem and you should hear things again. Again chat mixer not volume setting
It says on the instructions it's for Xbox One however we bought it and can't get it to work properly. Awaiting answer from support before returning the product.
@@ShmuelyCards04 But u should look for hyper x cloud 2 too I just got it 2 days ago and it was good. Many people complain that astro isn't comfortable for the ears but I didn't try it so I can't ensure u. Try to view hyper x cloud 2 mayhe u will like it more
@@emoji2790 If you still haven't figured out a fix, see my comment under this video. If you're on Xbox you need to update your controller with the headset plugged into it.
So hold I’ve spent almost £200 on a head and need to have a subscription to use it how fucking stupid I just want good sound ques for r6 fuck my life man
I've had nothing but problems with the company and the hardware. Connection issues because they use outdated technology. Customer service is a joke. And now I'm stuck with a 300+$ paperweight. Fuck Astro.
![Xbox One Series Mic not Working How to Fix [X and S]](/img/n.gif)
Hi all, I just got my new A10's and I was having the same issue alot of other people are having- I wasn't getting any sound out of them and the mic wasn't working but ive found a fix for this on Xbox. Go to your settings- Volume & audio output- Audio testing & details- Headset Details- click on the three little dots at the bottom below where it says "configure"- and then the top option should say something along the lines of "Update controller". Click that and update your controller while the headset is plugged in. This should take care of your issues. Cheers!
Ok let me check
Still not working but good try
@@lakaka6193
here’s the fix for those having issues with A10 or any wired headset. I purchased a $15 wired headset for my kids, but it didnt work. I then purchased the A10 and still having issues. Here’s how I fixed it:
Settings/Devices & Connections/Accessories/ and arrow down to 3 little dots and update your controller. After the update, my A10 and any wired controller now works.
Comment better than video damn near
Thanks a bunch!
Hey people. I recently purchased the Astro A10 for my son for Xmas. We had the same issues as some of the ppl on here. However, after updating my son's new controller whilst the headset was connected to the joypad, we were still experiencing the same issues with very low sound coming from the gameplay to the headset.
After reading more comments on here, I decided to open up a party chat on my own and upped the volume of the headset and now it works a treat.
My son is very happy and I am too. I own a pair of Astros A10 (first gen) and A40 and they are the very best on the market..
I HAD THE SAME PROBLEM, make sure your headset chat mixer is adjusted right and volume up your headset, if not then update control with headset plugged in and do it again (I had brand new ones)
okay so this might sound dumb but if you can’t hear out of one side, it may be because you have the cord ends flipped. I thought it did not matter at first but the longer one goes in the headset and the smaller one goes to your controller
I’m having th same issue but the long end won’t fit into the headset it’s too small to stay in
Thank you! Haha
HOW DO YOU SPEAK THROUGH IT also don’t say “get ready to game” when I can’t speak through it 🤦🏾
Update : I was using the green part of the wired when I could have just used the regular cord to put it in
You’ll get two outlet’s, make sure you’re not using them and just the one that plugs into the mic. Some Monitor’s/TV don’t support the alternative 7.1/ETC
I think this is why my samsung monitor wont give me any audio through it
@@anthonyarias7354 maybe bro, that’s my best solution for my problem.
thanks bro it worked
@@DeathStroke-nm1pi Anytime bro, I was quite concerned myself 😅.
Lol I ain’t know that u helped frl 💀
Why is the volume sooooooo loooooooow
I don’t have volume options?
If one ear of your headphones not working twist the Jack around in the mic until you hear both ears
Ok so I had an issue with the headset not working as standard, I had to add a mixer which I had from a turtle beach headset which got the headset functioning and bringing sound through.
Second speed bump I hit was, I could talk and people could hear me but I couldn’t hear them and I fixed this by switching the sound to come through both headset & tv and then just ticking the “mute audio while headset is attached” check box so nobody else had to hear.
It sounds quieter then it should be on the Xbox one s?
Me pasa lo mismo, será un defecto de los Headset o de Xbox??
Yeah I found I needed to add a mixer to fix the sound being low, I had one come with a turtle beach headset a few years back and it worked ok with that.
Why isn’t my mic working? The audio on it works but the part I talk thru it’s not.
Hey have u fixed it ?
The problem i had is that i could only hear out the left side and my mic wasn’t working and then i realized the smaller part of the wire goes in the headset then the bigger gray one goes in the contriller
Bro THANK YOU i feel so dumb😭😭
Guess I’m still dumb cause the bigger part doesn’t fit in my controller
If only one side is working and sound is distorted make sure both wires are completely plugged in the long end of the wire goes in the headset,if you see silver then its not in
Dued I had to look up this video to finally figure out I didint have it plugged in all the way
am i the only one that hears everything loud and clear from outside the headset even with the volume down on xbox
The headset works for audio and I've sent voice messages checking the mic issue and I can hear myself in the voice message but the person I'm sending it to doesn't hear anything nobody can hear me but everything else works
did you fix it? if so how
My mic works just fine when using it on the PS4 or my cell phone. But when I'm on my Xbox one, no one can hear me. I have the Astro A10s.
This is my same problem
I’m unable to use the mike and lve tryed different cords and adapters for it could the makers of the headset fix the issue or dose anyone know what l have to do to fix it
This sounds rly stupid, but I had a friend who had headset mic turned off. It’s under audio settings if u go to a party. Also make the mix monitoring maxed out if possible
The “Party Chat Output” isn’t on Xbox Series X and the menu doesn’t look the same. My cheapy garbage feeling A10s won’t work.
It now works to me until I dont open another game and reopen COD. Ater works! Thanks.
Can you play with them in xbox by bluetooth or you must plug them, does anyone knows?
astro a10 não é wireless
Can these be played in dolby atnos or dts? And how do I set that up?
my mic isn’t working
I've tried every trick and they damn thing just work on my series s. I plug it into the xbox one and it functions perfectly but I plug it into the s and I update the controller I play with every setting and it still just won't work. I'll get back with you all if I find anything
Find anything?
Fr
@@sonicsgt9766 i had my audio mixer set all the way to party chat so I couldn't hear my console or game sounds only my own microphone, it's the middle bar on sound settings just put it in the middle if this is your problem and you should hear things again. Again chat mixer not volume setting
How come I only hear out of one side
same
You probably didn’t push the cable into the headset fully
Daaammnn that's right!!!! I thought I've been scammed or something
Thanks
same this shit sucks
does dts audio not work with these?
The headset microphone work on xbox one ?
Works💜 100th comment!
My left headphone doesn't make sound unless I move it to a specific spot can anyone help
i have the same problem :(
Make sure the cord is fully in the headset until it clicks I had the same issue and that fixed it
Can’t speak through my mic
I can't either did you get them working
Did you get it too work
Got mine today, same problem
@@und3f1n3d9 js got mine today too and my mic doesn’t work and sounds terrible
I got mine today 2 and no one can hear me
Left ear phone way louder than right and mic doesn’t work £50 rip off 👏👏
MIC IS 100% UNRESPONSIVE DRIVING ME TO THE BRINK OF SANITY
Check my comment for a solution on how to fix it if you haven't already.
Bro can I not get the game sound in my headset
I have bought it but does it work for xbox one
It says on the instructions it's for Xbox One however we bought it and can't get it to work properly. Awaiting answer from support before returning the product.
@@deliaworley th-cam.com/video/DBn9HikOLzQ/w-d-xo.html
I still have issues
Didn’t realize I had to turn up my mic on the console
Omg … thank you 😭😭😭
is it only for the new xbox? anyone know?
For PC and ps too
@@ah99_xd does it work on the Xbox one ?
@@ShmuelyCards04 yes, bro it even wrotten on the box
@@ShmuelyCards04 But u should look for hyper x cloud 2 too I just got it 2 days ago and it was good. Many people complain that astro isn't comfortable for the ears but I didn't try it so I can't ensure u. Try to view hyper x cloud 2 mayhe u will like it more
I'm having problem with my headphone, I can only hear the left side.
Me too😅
Do you know how to solve the problem?
@@emoji2790 Nope I don't it anymore
@@emoji2790 If you still haven't figured out a fix, see my comment under this video. If you're on Xbox you need to update your controller with the headset plugged into it.
I’m so stupid I don’t plug in the headset end all the way
Bro right! Really had to snap that bad boy in there
I have an xbox one s, i hear stuff, but the mic doesn't work. Can someone help me?
Hey, anything fixed yet?
Mines blutooth
NO PUEDOOOO ESCUCHAAAAAR
Same
También
También
@@lakaka6193lo solucionaste?
@@LoverYkme lo solucionaste?
Is just me or I only hear out of left ear
So hold I’ve spent almost £200 on a head and need to have a subscription to use it how fucking stupid I just want good sound ques for r6 fuck my life man
Wtf you can’t even use the box it came with
they do not work with new series xbox s… literally bullshit
Lol they updated the UI
Does it work on a Xbox one?😂
Plug and play there simple 😂
DO NOT SUPPORT ASTRO GAMING FOR ANY REASON!!
why
I've had nothing but problems with the company and the hardware. Connection issues because they use outdated technology. Customer service is a joke. And now I'm stuck with a 300+$ paperweight. Fuck Astro.
This thing is crap