You lost every ounce of credibility in praising the current interior look and feel over the previous gen. Previous gen was 1000% better. Current gen is glossy cheap, creaky plastic all over.
Stellantis' CEO for 2023 got a total compensation of nearly $40,000,000. That sure could pay for a bunch of more quality engineers or better equipment for workers. Instead, they feel that it makes more sense for that $40M to go to just ONE guy. Corporate greed by top level executives is ruining these once great companies. The pay for Toyota's CEO, a vastly better run company than Stellantis, is just $4M. How the hell do these incompetent board members justify giving Stellantis' CEO 10 X the pay of Toyotas?!?
Simple, dont buy that crap and let it go down by itself. I used to say that I would rather commute on my hands in winter then buying a Chrysler or whatever they name it now
I almost got a 2024 Jeep Grand Cherokee Summit. I instead chose a 2024 Genesis GV70 Sports Prestige brand new. I’ve put 20,000 miles on it and have owned it for slightly over year. So far I’ve had zero issues. It’s been a fantastic vehicle! I hope it continues to serve me for at least another 5 years.
Had a 2023 GV70 3.5T for a while, a turd worst than any Jeep/Chrysler. Several issued to transmission, oil pane and rust on the body. I live in Georga, so not a terrible weather either.
The sticker price was $64K but we all know you can get these things brand new for much cheaper. In my area they have about $15K off of them - for good reason, apparently 😅
I worked for a Jeep dealership as my first job during high school, and most of the technicians and managers did not drive Fiat/Chrysler (now Stellantis) products….a lot had huge electronic problems, engine problems, transmission problems, etc
This GC 4xe was in my top 3 for my next purchase, and I think it’s safe to say this helped me make my decision. And that comes from a 2 time Jeep owner!
Bro I also had two GCs so of course I was excited to learn the Jeep rolled out a GC 4xe and I picked up a 2022 GC 4xe. Looks amazing but total lemon…. Trust me run away don’t walk
Credit where credit is due, I like how the gauge cluster screen is integrated into the dash rather than what a lot of modern cars do which is just take a giant screen and glue it to the dash
I’m at 30k miles on my 4xe and luckily no mechanical issues. Debating keeping or selling after my lease ends. Love it, just worried my payoff will be higher than the value end of lease. 🤣😭
That is the positive side of a lease you are NEVER are upside down on a lease UNLESS you turn it in before the lease is up, drive it more miles than the contract allowed you to OR have missed payments.
bought a 23 Jeep GC Altitude in Sept of 2022. Has had two recalls paid for by Stellantis. Other than that, we have 45,000 trouble free miles of driving with only fluid maintenance changes, first three were paid for by Stellantis. Oh, getting a very reasonable 23.5 MPG on combined city/highway driving. So far we love our Jeep. Also have an 18 Compass Limited with 70,000 miles. One recall paid for by Stellantis and other than that just oil and filter changes. Still on original brake pads. Rock solid performance.
yep, apart from the air suspension, and the common leather dash and wood trim peeling off problem, everything on my 2013 Grand Cherokee with the HEMI held up pretty well for the 11 years I owned it, and this is coming from a toyota guy. Just be sure you do your regular maintenance.
I put 3200 miles on a 2023 Santa Fe plug in hybrid last month. The only time you could tell when the engine kicked on was if you were very light on the throttle and going uphill. There was just the slightest drop in power I think when the electric motor had to shunt some torque to spinning up the gas engine. You had to really pay attention to notice it though. Otherwise switching between modes was seamless, as was braking if you exceeded what regen could do and needed friction brakes. Zero excuse for Stellantis to still be struggling to make this work!
Can confirm that i have a Wrangler with this same powertrain and it has been awful to own. And it's been down for 2 and 1/2 of the 6 months I've owned it. Would never buy a Jeep product again. And it would be different if it was isolated but the amount of people I hear that have issues like I do issues like I do I understand why the brand is not doing well right now. It's genuinely too bad because actually enjoy driving the car.
before watching - My heart is sinking because it sounds like you are about to confirm a lot of the same reports that I have been noticing, and was hoping Mopar would have fixed by now.
Mopar essentially doesn’t exist anymore. It’s a puppet corporation that carries the name only. The company beneath the name is a shitty European hell hole.
My lifters and rockers replaced at 7K miles on the V6. Still drinks engine coolant too. I kinda expected this… it’s a Jeep. And it also depreciated 50% in less than two years too lol.
Over 50k miles on my 22 GC 3.6L and absolutely zero issues. The 3.6 is a proven engine, being used for over a decade. Sounds like the issues they were having was coming from the E hybrid technology.
I am glad I bought the old 2021 GC with the 5,7. It has been a good car so far. I figured that they had been building that model for over 10 year at the time and they finally got the quality issues fixed with all of the down parts suppliers. The problem with all of these new products is that the prime manufacture does not make much of the car any more themselves. They are at the mercy of the down parts suppliers for quality, intellectual property, and price.
I think that was smart. When I bought my 2015 Mitsubishi Mirage new I waited till the first year 2014 bugs were out. It was a great lil car. Then I also bought a 2017 Mitsubishi Mirage G4 SE, 2021 Mitsubishi Mirage SE all purchased new and they were amazing simple car and had the bugs worked out and had no issues with any. Like you said with purchasing the older style model vs the new upcoming model thats why I bought my loaded 2023 Nissan Kicks SR Premium before the updated all new 2025 model came out. My generation Kicks came out in 2018 and then had mid cycle updates in 2021 and then was fully redesigned for 2025. So far the year of ownership on my new 2023 Kicks SR Premium has been great and the car is feature packed with a 8 speaker Bose audio system, adaptive cruise control, heated front seats, heated steering wheel, SOS button with telematics, remote start on key fob and app, two tome primatex leatherette, 360 surround view cameras, parking sensors, reverse automatic braking, 2 tone alloy wheels, 7 inch digital gauge screen and 8 inch audio screen, push start, full led head light and fog lights and much more. Plus all the automatic safety features (Nissan has a ton) and 10 air bags. All for $26,000.00 it was hands down the beast value and I could find no other new vehicle with all of these features for that price new, none. How do you like you Grand Cherokee. I like the look of the pre refresh like yours better it had a more bulky truck like look.
What’s questionable is some car manufacturers send out to its customers in about ‘a week’ after purchase a questionnaire and answering form about how satisfied of their purchases instead of sending the forms in a couple years of ownership🤷🏼🙄🤔
I have a 2024 Summit with the fully aspirated 3.6L motor. It has a 500 mile range which is fantastic. I've owned it for a year with no issues whatsoever. I would not buy the hybrid version because of the issues and the fact that Jeep will be upgrading it I believe in 2026. So far the GC Summit has been a winner for me. Great ride with the air suspension. 4 wheel drive with 'low gear' as opposed to AWD on most other luxury SUV's. The interior has REAL wood, not the fake stuff in this video. I've owned several Lexus SUV's and 2 Mercedes GLE 350's. I like the GC Summit better than all of them.
Purchased a new 2022 Hydro Blue Summit Reserve Grand Cherokee 4xe on November 30 of 2022. Unlike your vehicle the interior of my vehicle was gorgeous. It ran great during the first 950 miles of use. After that it became a total disaster. Brought it to my local stealership (Fury Motors in South Saint Paul, Minnesota) but they were awful. Stay away from that dealership my fellow Minnesotans. I finally contacted the dealership where I purchased the vehicle and they came and picked it up. There was some kind of broken connector from the steering wheel to the main unit. After six months of fighting with the FCA representatives my vehicle was repurchased. I was without a vehicle that whole time.
I have a 2022 GC Trailhawk 4xe and have had zero issues. I noticed your vehicle did not have quadralift (the air suspension). I just wanted to note that the ride quality is much better with the air suspension. Also, it is well documented in the 4xe community that the 12v batteries are notoriously bad on the vehicles without a tow package. Many people have had bad 12v batteries replaced with the OEM just to have them go bad again in a short amount of time. My biggest gripe is not the car but the dealership service departments. Its obvious that they are not comfortable working on the 4xe systems. More training if definitely needed.
"The cargo area floor is too high." WTF??!! The Grand Cherokee has never presented itself as a sedan, coupé, station wagon, or convertible. For better or worse, the buying public have convinced car makers that high-floor sport utility vehicles are better than traditional "cars". If ya want a lower floor, get a Highlander, and don't go on that rocky offroad trail.
Good luck off roading a new GC (I have one). No tow hooks, no rear locker, no ability to put larger tires due to wheel well clearance. It’s very much a mall crawler unless previous iterations.
@@jimsomerville3924The GC is very much a minivan. I also own a Bronco and that’s a true off-roader. I’ve taken my GC on the beach and wildlife drives but it can’t handle much else.
Jeep’s reliability is depressing. I’m a millennial, I have liked the Grand Cherokee in particular since the ‘90s. It has the aura of being a “real” SUV but with a bit of class to boot. A Land Cruiser or Land Rover, but American and (in the past) more affordable. Ugh. 😢 I wish Stellantis would sell Jeep to a company that will do it justice.
Im a CDJR salesperson and the 4xe is great. Gets good gas miles with a charge and goes well. (I miss working for Lexus) but jeep makes a great gas product they just need to escape STLA
My brother keeps his cars so long he's only had two in nearly thirty years, both for about the same amount of time. His current Subaru has been reliable, but his first car, a 1996 Grand Cherokee, was a trial from day one. He often said he had probably replaced every part on it by the time it went away. The final bit of tragicomedy was the gradual ungluing of the inner door panels from the doors in the California/Arizona heat. Lovely car.
I've had 0 tows in 12 years with my 2012 Grand Cherokee Limited with the 5.7 Hemi. Did a water pump at 65K miles, that is the only repair so far. Currently has 120K on the clock and still on the original brakes. Rain sensing wipers quit about 2 month ago so I have a new module on order. I was kinda leery of a MOPAR product but so far it's been a great car. Very happy with it.
14000 into my 4xe. Overall very pleased. Only issue is FORM and frequent change oil lights . 3 oil changes in that time, I run electric 80%. Find Hybrid mode seamless on highway. Depreciation is scary.
We were in the market for a hybrid SUV for two years and seriously considered one of these. Glad we waited and got a Land Cruiser. Even though the fuel economy isn't stellar, it's very smooth and will hopefully be reliable. It's too bad. I want Jeep to do well. I love old XJs and want modern Jeep to be competitive. My 2022 Ram 1500 has been (knock on wood) very reliable for 40k miles, but it's a lot more simple.
I have the same Jeep, but with the Pentastar V6 and ZF8-speed automatic transmission combination. Zero issues with it. I avoided the 4xe because of the complicated drivetrain.
@@andersonrodriguez8258 Eventually, every vehicle on the planet will have an issue. They are machines and they don't operate perfectly forever. That said, my last Grand Cherokee went 120,000 miles before I decided to trade it in on my current one. Zero issues with that one either. Nothing but tires, brakes, oil changes, and a battery. Oh, and wiper blades. Just maintenance stuff. The V6 Pentastar is a great engine. And the ZF8 transmission is probably the best transmission available today. It's bulletproof.
We had a 2022 Grand Cherokee L 3.6. It broke down three times in five weeks, and I got that SOS message too, and had to use my phone for breakdown. The guy who came out after the third time told me it wasn't a battery issue it was electronic. The car slammed the brakes on for no reason one day and the dealer said they couldn't replicate it, so go away and have a nice day. I sold it a week later. Lost a lot of money on it, and it was the worst car I have ever owned. Which is a shame, since it was comfortable, but not worth dying in.
My 2015 Grand Cherokee has been in the shop for 13 months of my ownership. I got it in 2017. If not for the lifetime warranty, it would have cost me $30K in repairs.
I bought a new 2022 4xe Trailhawk (53 miles on odometer) beginning of December 2023. I love the acceleration and in electric only driving, but overall I hate this vehicle and regret buying it. End of May this year my wife and I were stranded do to a no start issue, fortunately in the DFW area. AAA came out to tow the vehicle and it took them an hour to figure out how to put the car in neutral. The Dodge dealership had our car for two months. The fix was replacing a power control module, but that was after replacing the 12v battery, fuse array and both lithium batteries. Now we have been dealing with a recall issue, involving a risk of fire with the lithium batteries, for the past month, with no remedy in site.
Oh wow and it's wild that Jeep threw a commercial in this video with Millennials in it, as if we are so uninformed to buy something as horrendous as a modern (stellantis built) Jeep product & as if we are interested in spending 60-90k on a grand Cherokee. But as usual great review guys! I'm glad you all were honest and are steering people away from the brand. Maybe this will make Jeep and their parent company actually build vehicles that won't bring shame upon them & their customer base (outside of wrangler owners).
People buy new cars so they won't get stranded. I've owned 2 old cars in the past 16 years of driving and both the past and present cars took me through good weather, bad weather, road trips and commuting without issue. If there was ever an issue I could get it home or to a shop without getting stranded. Stellantis quality folks.
I purchased a used 2020 grand Cherokee that was a Covid lease. Return with low mileage and I’m so happy I did the Jeep dealership one at $72,000 for a brand new Jeep.
It amazes me that anyone purchases a Chrysler/Jeep product. People dont check youtube or CR before buying expensive stuff? Also, its a shame that the worlds top three best looking SUV's are trash (Grand Cherokee, Land Rover and Audi). But its under warranty! What good is a warranty when you dont have another car to drive or get stranded?
Yah, I stuck with a 2022 Hemi version and love it. I heard nothing but horrible things about Stellantis plug-in hybrid vehicles. That, and I couldn’t imagine a highway road trip with a four cylinder engine powering such a heavy SUV when the battery is depleted.
I’ve driven over a 1000 cars working valet. A brand new low miles Jeep Wagoneer was the only car that ever broke down on me. Obviously not the same car, but pretty similar.
What if anything will ever motivate Jeep to build better vehicles? They were bad fifty years ago and apparently haven’t gotten much better compared to the competition, but the new prices are outrageous.
A real shame. We have a 2018 summit with 87k miles and quite literally nothing has ever gone wrong with it. We considered the new model for its design alone but after hearing the reviews thought it best to just hold on to our old one a bit longer.
Had one for a week as a rental in Colorado. I agree with this review. The electric/gas transition is clunky. The brakes are vague and unpredictable. The A/C and radio controls are too complicated and confusing. And as a rental, you can't charge it at night because no motel has a charging station! So, you end of with 0% electric charge. The 4-cylinder is very NOISY when accelerating, but has adequate power at highway speeds. I did think that the interior was nicely appointed, and comfortable. However, we would never consider a purchase.
Had a 2015 Grand Cherokee summit with about 135k miles on it before it died. No problems besides the daylight running lights burning out. Tons of mild to difficult off roading and it’s was great. Until about 6 years and 135k. The thermostat went, front head light and then the ECU, which cost us a coupe of thousands, then the master break cylinder. Expecting more out of Jeep. Last time buying American for a while.
Lucky you got 2 years... I signed my lemon law settlement 5 months after I bought it. Too bad because it has such amazing potential to be a great vehicle.
@morstyrannis1951 Is it not the same brand and model? Reliability metrics are based on previous iterations of a vehicle or manufacturer. If Toyota releases a brand new model, you assume it's reliable based on previous ones or every new model that isn't a refresh would start at 0.
This is so sad to hear. This vehicle checks so many blocks for me. More than any other car. It tows well. It can be towed, 4 wheels down. Partial electric. Capable offroad. Not too big, not too small. It's exactly what I want. But the reviews are terrible. And not just on Edmunds, but from all sources. Check out the number of buy-back/Lemons online. I just can't do it. I've had a 2015 Jeep Cherokee Trailhawk and while it was very capable, there were constant problems. It doesn't seem as if Jeep has done any better with their newer models. These cars that sold for $70k 3 years ago are now found online in the low $30s. :(
I bought a 1999 Jeep new and it was in the shop nearly every week. Dealer couldn't find the transmission problem; the rear tailgate had to be repainted and I got locked out the vehicle because the insulation in a rear door was torn and jammed the unlock mechanism. Never again.
Not only is Stalantis making poor quality products but they aren’t hiring actual mechanics to work on them. I had to go to the dealer 3 times by my house until they could figure out how to activate the towing harness. Like really?! Funny thing is the third time I got the one mechanic who was a Harley owner and figured it out in two seconds. Motorcyclists know their shit
Thats why own a boring rav4 hybrid, im good to go for around 500,000 miles zero issues. Few people have more than that, one guy had a 2020 hybrid rav4 with 465,000 miles with not even 1 issue. He put 10,000 miles a month as an organ transporter.
Funny, I bought a 22 RAV4 Hybrid Limited in 22 for the reliability. After 1 year of in and out of the shop, I was done with it. Brakes, electrical, squeaks/rattles, failing internal pieces, fuel issue. Sone things were fixed, some were painful. Clearly a lemon. I just got a new 24 Tundra as the F-150 was just too expensive. Hopefully this does not prove to be my second Toyota mistake.
@@arnoldm889 yep I saw that and I think that is why they are discounted more than ever. Took a chance as Ford and Chevy are having a good amount of issues now too. Lifters and transmission on Chevy. Ford just recalled the 2.7 for intake valves. Everyone is sadly having issues. Debated just keeping the old reliable 12 F-150 but early Canada life had started some pretty serious rust for how hard I work trucks.
You are dreaming. Some Toyotas may get 500k miles but they will be constantly needing repairs so then it's not worth it. Other Toyotas may need an engine or transmission at 200k miles. It's all a toss up. People saying they got 500k Miles on a vehicle and never did anything to it are not being honest.
After 18 months of ownership I have had zero problems. I have the overland and I do take it on to BC forest service roads and there is no other plug in hybrid I could do that with. My wife has a Porsche cayenne ehybrid and the my jeep handles the transition between e power and gas flawlessly like the Porsche. Mine is a 2023 maybe they fixed issues from the 2022 to 2023 model
I have the same car, year Overland, almost 2 years. Never had even one issue, yet!!! I totally agree with you on all points. I love the car and all options in it. Simply fantastic, IMO. However, I HATE the 4XE concept. I will never lease the same again. Simply horrible concept,. The engine is also, very loud when cold and when you rev it from a stop. Once you at the speed, she is a Range Rover. I have all 4 air ride and I love the ride. The sound system is like no other car on this planet. Simply, unreal at all volume. The location of the rear gate close button is stupid !!! I would not recommend to buy this car without factory warranty. Its a very complicated concept engine and it will cost heavily to fix, considering the labor rate by any Jeep dealer.
Stellantis execs shot themselves in the foot by not offering the 3.0L T6 variants in the new Grand Cherokees. Since the 5.7L was phased out, the T6 SO version would have been a smart replacement (much faster, much more fuel efficient) and the HO version for the SRT version replacing the 6.4L would have been ideal and would justify the steep price tags. Nowadays, they're charging 61K starting price for an Overland trim level with a 3.6L that is slower in a straight line than their own Pacifica minivan. And they have this 4xe that is quick but full of problems and very expensive for a 2.0L powertrain. If they're going to charge nearly BMW X5 money for GCs, they should at least fit it with competitive powertrains. Now I do like most everything else about the new GC and I actually want to get one but the 2.0L & 3.6L just do not appeal to me.
Either get a true ICE vehicle or a true EV. I ended up taking a chance on a used Tesla Model 3. This was due to a family tragedy that required me to drive to long distances for about a year. Within that year i drove it 35,000 miles. Wipers, washer fluid and a set of tires, that's it. Don't get me wrong here, a Toyota Camry will likely perform just as well. It would need an oil change or two not much beyond that. My point is there plug in hybrids are the pretty jack of all trades master of none with unnecessary complications. It's kinda like tires. Get your summer tires for spring, summer and fall, but once winter approaches was to dedicated winter tires. Stay the heck away from plug-in hybrids.
So glad i came to my senses and never purchased one..... I considered a Trail Hawk 4xe and so glad i didn't, thou mine may have been just fine or simply worse.
It's such a shame what the Grand Cherokee has become. I had a 2017 GC Overland and I absolutely loved it. Never had a problem with it and the ride was surprisingly comfortable. Guess I got lucky.
I bought a gasoline Jeep Grand Cherokee for $42K before the plug-in hybrid came out, best choice I have made. I knew the plug-in hybrid would be problematic.
I worked at a Jeep dealership for ONE day and my old lot called me and I went back. BEST DECISION EVER. None of my colleagues drove a Mopar. BMW, Lexus and Ford is what 99% drove.. 💀💀
You also could mention the distracting UFO 'ringing' sound made by the powertrain, basically all the time. Or maybe that was just the one I rode in. There are few truly bad cars on sale these days, but this is one of them.
The grand Cherokee seems to be one of those cars that comes close to being perfect, but reliability and depreciation sadly hold it back, especially on 4xe models. Maybe V6 is better, but I’ve read mixed reviews about it
Based on our experience, would you buy a Jeep Grand Cherokee 4xe, or is there another plug-in crossover you'd rather have?
Looks like the best of both worlds-fiat reliability and Jeep’s fitment
New Fiskers are available for $25k and might have the same reliability as Jeep.
Never
How about dressing up for videos?? T-shirts really???????????????????????????????????
You lost every ounce of credibility in praising the current interior look and feel over the previous gen. Previous gen was 1000% better. Current gen is glossy cheap, creaky plastic all over.
Stranded 3 times in 18 months? That’s insane. 50% loss of value in 18 months? Typical of Stellantis, sadly.
3 times same issue it qualifies for lemon law.
How is that possible? My 2019 Grand Cherokee is worth $25k with an MSRP of $54 and I paid about $48k.
Dealers will make up any bs to not do any warranty work
"just Jeep Things."
Jeep owners will tell you theirs has never had a problem
Stellantis? Problematic? No way. 🤯
Who would guessed?
Feel free to dish on them technically they are a foreign company not an American
Stellantis' CEO for 2023 got a total compensation of nearly $40,000,000. That sure could pay for a bunch of more quality engineers or better equipment for workers. Instead, they feel that it makes more sense for that $40M to go to just ONE guy. Corporate greed by top level executives is ruining these once great companies. The pay for Toyota's CEO, a vastly better run company than Stellantis, is just $4M. How the hell do these incompetent board members justify giving Stellantis' CEO 10 X the pay of Toyotas?!?
The bigger issue is cost cutting. Stellantis, Toyota, Ford, Nissan all experiencing cost cutting problems.
Outrageous
Simple, dont buy that crap and let it go down by itself. I used to say that I would rather commute on my hands in winter then buying a Chrysler or whatever they name it now
Corporate greed is not only destroying the automotive industry, but the whole world
Fun fact all Stellantis executives live in Netherlands and don’t drive any of Stellantis product. The ceo has a Benz
We had a '96, I see nothing is changed in 30 years. The insurance company knew us well by having 5 tows in 3 years.
Jeeps aren’t for people who won’t accept things breaking all the time. It’s not that kind of vehicle.
the 96 was good ifyou had the inline 6.. lol
@@gearheadtechnology the inline is what we had. It wasn't good. Well actually the block might be the only thing that didn't fail.
I almost got a 2024 Jeep Grand Cherokee Summit. I instead chose a 2024 Genesis GV70 Sports Prestige brand new.
I’ve put 20,000 miles on it and have owned it for slightly over year. So far I’ve had zero issues. It’s been a fantastic vehicle! I hope it continues to serve me for at least another 5 years.
Had a 2023 GV70 3.5T for a while, a turd worst than any Jeep/Chrysler. Several issued to transmission, oil pane and rust on the body. I live in Georga, so not a terrible weather either.
The sticker price was $64K but we all know you can get these things brand new for much cheaper. In my area they have about $15K off of them - for good reason, apparently 😅
Same with the gas version. Stellantis didn’t price these competitively vs Telluride, Pilot, Grand Highlander, etc.
15k off isn’t enough for me to even think about dealing with another jeep product
Three service visits in 18 months. It's a Jeep Thing. You should all understand.
We rented one and it didn’t start for ~15 mins in the middle of nowhere in Montana. Glitchy. Stay away from 4xe powertrain
I worked for a Jeep dealership as my first job during high school, and most of the technicians and managers did not drive Fiat/Chrysler (now Stellantis) products….a lot had huge electronic problems, engine problems, transmission problems, etc
0 tows in the last 5 years (99 Lexus RX300)
tow companies hate this 1 simple trick...
This GC 4xe was in my top 3 for my next purchase, and I think it’s safe to say this helped me make my decision. And that comes from a 2 time Jeep owner!
Bro I also had two GCs so of course I was excited to learn the Jeep rolled out a GC 4xe and I picked up a 2022 GC 4xe. Looks amazing but total lemon…. Trust me run away don’t walk
@colors5001 I ended up going all electric for my next purchase.
@@carminerauso9986I trilled with electric vehicles and I will be doing the same once my lease is up just so many to choose from
An unreliable Stelantis vehicle in 2024? Nostradamus could not have predicted that.
It’s a hybrid too. Toyota sure, Jeep? Hell no.
You can stream & watch videos while you wait for tow on battery power
Credit where credit is due, I like how the gauge cluster screen is integrated into the dash rather than what a lot of modern cars do which is just take a giant screen and glue it to the dash
I’m at 30k miles on my 4xe and luckily no mechanical issues. Debating keeping or selling after my lease ends. Love it, just worried my payoff will be higher than the value end of lease. 🤣😭
That is the positive side of a lease you are NEVER are upside down on a lease UNLESS you turn it in before the lease is up, drive it more miles than the contract allowed you to OR have missed payments.
Keep reading user reviews as it gets closer to turn in, maybe you got a good one or it’s time to try something else
@@tonyc7435 or if you want the car and the buyout simply isnt worth it. but hey i some people enjoy life long payments for a vehicle and some dont.
bought a 23 Jeep GC Altitude in Sept of 2022. Has had two recalls paid for by Stellantis. Other than that, we have 45,000 trouble free miles of driving with only fluid maintenance changes, first three were paid for by Stellantis. Oh, getting a very reasonable 23.5 MPG on combined city/highway driving. So far we love our Jeep. Also have an 18 Compass Limited with 70,000 miles. One recall paid for by Stellantis and other than that just oil and filter changes. Still on original brake pads. Rock solid performance.
Man that is wild. The last gen grand cherokees seemed to be pretty reliable and capable overall. "Disappointment" is indeed the word.
yep, apart from the air suspension, and the common leather dash and wood trim peeling off problem, everything on my 2013 Grand Cherokee with the HEMI held up pretty well for the 11 years I owned it, and this is coming from a toyota guy. Just be sure you do your regular maintenance.
I have a 2022 GC 4xe Overland. About 20k miles. No issues at all, it runs perfectly
I put 3200 miles on a 2023 Santa Fe plug in hybrid last month. The only time you could tell when the engine kicked on was if you were very light on the throttle and going uphill. There was just the slightest drop in power I think when the electric motor had to shunt some torque to spinning up the gas engine. You had to really pay attention to notice it though. Otherwise switching between modes was seamless, as was braking if you exceeded what regen could do and needed friction brakes. Zero excuse for Stellantis to still be struggling to make this work!
Can confirm that i have a Wrangler with this same powertrain and it has been awful to own. And it's been down for 2 and 1/2 of the 6 months I've owned it. Would never buy a Jeep product again. And it would be different if it was isolated but the amount of people I hear that have issues like I do issues like I do I understand why the brand is not doing well right now. It's genuinely too bad because actually enjoy driving the car.
There's a lady near me in southern New Hampshire who bought one of these when they had the stupid lease deals. Her license plate is "4XE SUX"...
before watching - My heart is sinking because it sounds like you are about to confirm a lot of the same reports that I have been noticing, and was hoping Mopar would have fixed by now.
Mopar essentially doesn’t exist anymore. It’s a puppet corporation that carries the name only. The company beneath the name is a shitty European hell hole.
Mine is a ‘22 with 25k miles……..zero issues, but I have V6 🙂
My lifters and rockers replaced at 7K miles on the V6. Still drinks engine coolant too. I kinda expected this… it’s a Jeep. And it also depreciated 50% in less than two years too lol.
Over 50k miles on my 22 GC 3.6L and absolutely zero issues. The 3.6 is a proven engine, being used for over a decade. Sounds like the issues they were having was coming from the E hybrid technology.
@@JeffBrauss That's why I want to buy a 2022 trailhawk instead of a newer model years, no complex plugin engine to deal with.
I am glad I bought the old 2021 GC with the 5,7. It has been a good car so far. I figured that they had been building that model for over 10 year at the time and they finally got the quality issues fixed with all of the down parts suppliers. The problem with all of these new products is that the prime manufacture does not make much of the car any more themselves. They are at the mercy of the down parts suppliers for quality, intellectual property, and price.
I think that was smart. When I bought my 2015 Mitsubishi Mirage new I waited till the first year 2014 bugs were out. It was a great lil car. Then I also bought a 2017 Mitsubishi Mirage G4 SE, 2021 Mitsubishi Mirage SE all purchased new and they were amazing simple car and had the bugs worked out and had no issues with any. Like you said with purchasing the older style model vs the new upcoming model thats why I bought my loaded 2023 Nissan Kicks SR Premium before the updated all new 2025 model came out. My generation Kicks came out in 2018 and then had mid cycle updates in 2021 and then was fully redesigned for 2025. So far the year of ownership on my new 2023 Kicks SR Premium has been great and the car is feature packed with a 8 speaker Bose audio system, adaptive cruise control, heated front seats, heated steering wheel, SOS button with telematics, remote start on key fob and app, two tome primatex leatherette, 360 surround view cameras, parking sensors, reverse automatic braking, 2 tone alloy wheels, 7 inch digital gauge screen and 8 inch audio screen, push start, full led head light and fog lights and much more. Plus all the automatic safety features (Nissan has a ton) and 10 air bags. All for $26,000.00 it was hands down the beast value and I could find no other new vehicle with all of these features for that price new, none. How do you like you Grand Cherokee. I like the look of the pre refresh like yours better it had a more bulky truck like look.
What’s questionable is some car manufacturers send out to its customers in about ‘a week’ after purchase a questionnaire and answering form about how satisfied of their purchases instead of sending the forms in a couple years of ownership🤷🏼🙄🤔
My Jeep Grand Cherokee L (JGCL) has never left me stranded and hasn’t had any issues at 50k miles
That's because you can't get an L in a 4xe.
I have a 2024 Summit with the fully aspirated 3.6L motor. It has a 500 mile range which is fantastic. I've owned it for a year with no issues whatsoever. I would not buy the hybrid version because of the issues and the fact that Jeep will be upgrading it I believe in 2026. So far the GC Summit has been a winner for me. Great ride with the air suspension. 4 wheel drive with 'low gear' as opposed to AWD on most other luxury SUV's. The interior has REAL wood, not the fake stuff in this video. I've owned several Lexus SUV's and 2 Mercedes GLE 350's. I like the GC Summit better than all of them.
Purchased a new 2022 Hydro Blue Summit Reserve Grand Cherokee 4xe on November 30 of 2022. Unlike your vehicle the interior of my vehicle was gorgeous. It ran great during the first 950 miles of use. After that it became a total disaster. Brought it to my local stealership (Fury Motors in South Saint Paul, Minnesota) but they were awful. Stay away from that dealership my fellow Minnesotans. I finally contacted the dealership where I purchased the vehicle and they came and picked it up. There was some kind of broken connector from the steering wheel to the main unit. After six months of fighting with the FCA representatives my vehicle was repurchased. I was without a vehicle that whole time.
I have a 2022 GC Trailhawk 4xe and have had zero issues. I noticed your vehicle did not have quadralift (the air suspension). I just wanted to note that the ride quality is much better with the air suspension. Also, it is well documented in the 4xe community that the 12v batteries are notoriously bad on the vehicles without a tow package. Many people have had bad 12v batteries replaced with the OEM just to have them go bad again in a short amount of time.
My biggest gripe is not the car but the dealership service departments. Its obvious that they are not comfortable working on the 4xe systems. More training if definitely needed.
"The cargo area floor is too high." WTF??!! The Grand Cherokee has never presented itself as a sedan, coupé, station wagon, or convertible. For better or worse, the buying public have convinced car makers that high-floor sport utility vehicles are better than traditional "cars". If ya want a lower floor, get a Highlander, and don't go on that rocky offroad trail.
So true. I can't stand when people buy crossovers/SUVs when they really need a minivan or station wagon.
Most people aren't taking a Grand Cherokee off-roading. The problem is most hybrid suvs have high cargo floors for the battery underneath.
Good luck off roading a new GC (I have one). No tow hooks, no rear locker, no ability to put larger tires due to wheel well clearance. It’s very much a mall crawler unless previous iterations.
@@jimsomerville3924The GC is very much a minivan. I also own a Bronco and that’s a true off-roader. I’ve taken my GC on the beach and wildlife drives but it can’t handle much else.
@@sokratzmmf, yes and also for the all of the off-road/four-wheel drive equipment.
Jeep’s reliability is depressing. I’m a millennial, I have liked the Grand Cherokee in particular since the ‘90s. It has the aura of being a “real” SUV but with a bit of class to boot. A Land Cruiser or Land Rover, but American and (in the past) more affordable. Ugh. 😢 I wish Stellantis would sell Jeep to a company that will do it justice.
Im a CDJR salesperson and the 4xe is great. Gets good gas miles with a charge and goes well. (I miss working for Lexus) but jeep makes a great gas product they just need to escape STLA
Kudos on going the Consumer Reports route.
My brother keeps his cars so long he's only had two in nearly thirty years, both for about the same amount of time. His current Subaru has been reliable, but his first car, a 1996 Grand Cherokee, was a trial from day one. He often said he had probably replaced every part on it by the time it went away. The final bit of tragicomedy was the gradual ungluing of the inner door panels from the doors in the California/Arizona heat. Lovely car.
I've had 0 tows in 12 years with my 2012 Grand Cherokee Limited with the 5.7 Hemi. Did a water pump at 65K miles, that is the only repair so far. Currently has 120K on the clock and still on the original brakes. Rain sensing wipers quit about 2 month ago so I have a new module on order. I was kinda leery of a MOPAR product but so far it's been a great car. Very happy with it.
14000 into my 4xe. Overall very pleased. Only issue is FORM and frequent change oil lights . 3 oil changes in that time, I run electric 80%. Find Hybrid mode seamless on highway. Depreciation is scary.
Wow! Had my Trailhawk 4xe for a year now. Glad my experience has been nothing like yours .
Anyone who buys a jeep should expect problems 💯
Hopefully Stellantis won't blacklist you guys from future test drives for telling the truth
at this point, any and all PHEV should have the BEV drive train only, with the Fuel system's only task to recharge/supply power to the battery.
This was an amazing review. Thank you for your service.
We were in the market for a hybrid SUV for two years and seriously considered one of these. Glad we waited and got a Land Cruiser. Even though the fuel economy isn't stellar, it's very smooth and will hopefully be reliable. It's too bad. I want Jeep to do well. I love old XJs and want modern Jeep to be competitive. My 2022 Ram 1500 has been (knock on wood) very reliable for 40k miles, but it's a lot more simple.
We are at the same point we were at in the 70’s: mainly junk domestic and good foreign.
I have the same Jeep, but with the Pentastar V6 and ZF8-speed automatic transmission combination. Zero issues with it. I avoided the 4xe because of the complicated drivetrain.
Yet
@@andersonrodriguez8258 Eventually, every vehicle on the planet will have an issue. They are machines and they don't operate perfectly forever. That said, my last Grand Cherokee went 120,000 miles before I decided to trade it in on my current one. Zero issues with that one either. Nothing but tires, brakes, oil changes, and a battery. Oh, and wiper blades. Just maintenance stuff. The V6 Pentastar is a great engine. And the ZF8 transmission is probably the best transmission available today. It's bulletproof.
@@Japplesnap yeah those are very simple engines, almost anybody can work on them and you can never go wrong with a ZF8
I wanted a PHEV and bought a Alfa Romeo Tonale instead. Have had it 17 months, and it has been flawless.
Makes me glad I did.
We had a 2022 Grand Cherokee L 3.6. It broke down three times in five weeks, and I got that SOS message too, and had to use my phone for breakdown. The guy who came out after the third time told me it wasn't a battery issue it was electronic. The car slammed the brakes on for no reason one day and the dealer said they couldn't replicate it, so go away and have a nice day. I sold it a week later. Lost a lot of money on it, and it was the worst car I have ever owned. Which is a shame, since it was comfortable, but not worth dying in.
Lucky to have my 2021 4xe with no issues
Thanks for the review. You shared your experience and important points that many other reviews clearly missed.
I rented one of these a few years back and luckily it was reliable enough for our trip
My 2015 Grand Cherokee has been in the shop for 13 months of my ownership. I got it in 2017.
If not for the lifetime warranty, it would have cost me $30K in repairs.
I bought a new 2022 4xe Trailhawk (53 miles on odometer) beginning of December 2023. I love the acceleration and in electric only driving, but overall I hate this vehicle and regret buying it. End of May this year my wife and I were stranded do to a no start issue, fortunately in the DFW area. AAA came out to tow the vehicle and it took them an hour to figure out how to put the car in neutral. The Dodge dealership had our car for two months. The fix was replacing a power control module, but that was after replacing the 12v battery, fuse array and both lithium batteries. Now we have been dealing with a recall issue, involving a risk of fire with the lithium batteries, for the past month, with no remedy in site.
Oh wow and it's wild that Jeep threw a commercial in this video with Millennials in it, as if we are so uninformed to buy something as horrendous as a modern (stellantis built) Jeep product & as if we are interested in spending 60-90k on a grand Cherokee.
But as usual great review guys! I'm glad you all were honest and are steering people away from the brand. Maybe this will make Jeep and their parent company actually build vehicles that won't bring shame upon them & their customer base (outside of wrangler owners).
Broke down? a Jeep being a Jeep? wow who would have thought 🤯
People buy new cars so they won't get stranded. I've owned 2 old cars in the past 16 years of driving and both the past and present cars took me through good weather, bad weather, road trips and commuting without issue. If there was ever an issue I could get it home or to a shop without getting stranded. Stellantis quality folks.
Why did you pay near sticker for it?
I purchased a used 2020 grand Cherokee that was a Covid lease. Return with low mileage and I’m so happy I did the Jeep dealership one at $72,000 for a brand new Jeep.
JEEP = Just Empty Every Pocket
It amazes me that anyone purchases a Chrysler/Jeep product. People dont check youtube or CR before buying expensive stuff? Also, its a shame that the worlds top three best looking SUV's are trash (Grand Cherokee, Land Rover and Audi). But its under warranty! What good is a warranty when you dont have another car to drive or get stranded?
Yah, I stuck with a 2022 Hemi version and love it. I heard nothing but horrible things about Stellantis plug-in hybrid vehicles. That, and I couldn’t imagine a highway road trip with a four cylinder engine powering such a heavy SUV when the battery is depleted.
I’ve driven over a 1000 cars working valet. A brand new low miles Jeep Wagoneer was the only car that ever broke down on me.
Obviously not the same car, but pretty similar.
Jeep takes you off (the) road.
What if anything will ever motivate Jeep to build better vehicles? They were bad fifty years ago and apparently haven’t gotten much better compared to the competition, but the new prices are outrageous.
A real shame. We have a 2018 summit with 87k miles and quite literally nothing has ever gone wrong with it. We considered the new model for its design alone but after hearing the reviews thought it best to just hold on to our old one a bit longer.
The Pentastar v6 Grand Cherokee vehicles are ok. It's the 4xe GC vehicles having all of the problems.
Had one for a week as a rental in Colorado. I agree with this review. The electric/gas transition is clunky. The brakes are vague and unpredictable. The A/C and radio controls are too complicated and confusing.
And as a rental, you can't charge it at night because no motel has a charging station! So, you end of with 0% electric charge. The 4-cylinder is very NOISY when accelerating, but has adequate power at highway speeds.
I did think that the interior was nicely appointed, and comfortable. However, we would never consider a purchase.
I briefly considered a 4xe Jeep Grand Cherokee, but thankfully came to my senses and bought one with a 5.7L V8.
Amazing results I can not understand this. Does the vehicle gets tested before it reaches customers.
Had a 2015 Grand Cherokee summit with about 135k miles on it before it died. No problems besides the daylight running lights burning out. Tons of mild to difficult off roading and it’s was great. Until about 6 years and 135k. The thermostat went, front head light and then the ECU, which cost us a coupe of thousands, then the master break cylinder. Expecting more out of Jeep. Last time buying American for a while.
The American Land Rover
Lucky you got 2 years... I signed my lemon law settlement 5 months after I bought it. Too bad because it has such amazing potential to be a great vehicle.
Don't get the hybrid got it. My 2015 Grand Cherokee summit has been flawless for almost a decade now.
Are you seriously suggesting there’s some equivalence between a 2015 model a 2024?
@morstyrannis1951 Is it not the same brand and model? Reliability metrics are based on previous iterations of a vehicle or manufacturer. If Toyota releases a brand new model, you assume it's reliable based on previous ones or every new model that isn't a refresh would start at 0.
This is so sad to hear. This vehicle checks so many blocks for me. More than any other car. It tows well. It can be towed, 4 wheels down. Partial electric. Capable offroad. Not too big, not too small. It's exactly what I want. But the reviews are terrible. And not just on Edmunds, but from all sources. Check out the number of buy-back/Lemons online. I just can't do it. I've had a 2015 Jeep Cherokee Trailhawk and while it was very capable, there were constant problems. It doesn't seem as if Jeep has done any better with their newer models. These cars that sold for $70k 3 years ago are now found online in the low $30s. :(
I bought a 1999 Jeep new and it was in the shop nearly every week. Dealer couldn't find the transmission problem; the rear tailgate had to be repainted and I got locked out the vehicle because the insulation in a rear door was torn and jammed the unlock mechanism. Never again.
Not only is Stalantis making poor quality products but they aren’t hiring actual mechanics to work on them. I had to go to the dealer 3 times by my house until they could figure out how to activate the towing harness. Like really?! Funny thing is the third time I got the one mechanic who was a Harley owner and figured it out in two seconds. Motorcyclists know their shit
It’s overall nice I enjoy it how ever losing so much vaule is insane I paid 50k and now worth 26k is nuts
In Ecuador they’re selling a brand new grand Cherokee $120k and not even the top trim version.
It’s insane.
Thats why own a boring rav4 hybrid, im good to go for around 500,000 miles zero issues. Few people have more than that, one guy had a 2020 hybrid rav4 with 465,000 miles with not even 1 issue. He put 10,000 miles a month as an organ transporter.
Funny, I bought a 22 RAV4 Hybrid Limited in 22 for the reliability. After 1 year of in and out of the shop, I was done with it. Brakes, electrical, squeaks/rattles, failing internal pieces, fuel issue. Sone things were fixed, some were painful. Clearly a lemon. I just got a new 24 Tundra as the F-150 was just too expensive. Hopefully this does not prove to be my second Toyota mistake.
@@stephenzerfas5307 The new tundras are having tons of issues lol. Incredibly ford and gm seem better but prices are out of control
@@arnoldm889 yep I saw that and I think that is why they are discounted more than ever. Took a chance as Ford and Chevy are having a good amount of issues now too. Lifters and transmission on Chevy. Ford just recalled the 2.7 for intake valves. Everyone is sadly having issues. Debated just keeping the old reliable 12 F-150 but early Canada life had started some pretty serious rust for how hard I work trucks.
You are dreaming. Some Toyotas may get 500k miles but they will be constantly needing repairs so then it's not worth it. Other Toyotas may need an engine or transmission at 200k miles. It's all a toss up. People saying they got 500k Miles on a vehicle and never did anything to it are not being honest.
After 18 months of ownership I have had zero problems. I have the overland and I do take it on to BC forest service roads and there is no other plug in hybrid I could do that with. My wife has a Porsche cayenne ehybrid and the my jeep handles the transition between e power and gas flawlessly like the Porsche. Mine is a 2023 maybe they fixed issues from the 2022 to 2023 model
What would happen to a Rav4 Prime if you attempted to drive the Forest Service roads in it? Are these roads really that rough?
@@0HOON0 yes they are rough
@@0HOON0 yes they are rough
I went though hell with my Tacoma s which finally ended up filing lemon claim and bought back so nothing without problems
This what most people think Range Rover ownership is like, nope. At least not under warranty.
This is an actually good review. Thanks.
I have the same car, year Overland, almost 2 years. Never had even one issue, yet!!! I totally agree with you on all points. I love the car and all options in it. Simply fantastic, IMO. However, I HATE the 4XE concept. I will never lease the same again. Simply horrible concept,. The engine is also, very loud when cold and when you rev it from a stop. Once you at the speed, she is a Range Rover. I have all 4 air ride and I love the ride. The sound system is like no other car on this planet. Simply, unreal at all volume. The location of the rear gate close button is stupid !!! I would not recommend to buy this car without factory warranty. Its a very complicated concept engine and it will cost heavily to fix, considering the labor rate by any Jeep dealer.
Stellantis execs shot themselves in the foot by not offering the 3.0L T6 variants in the new Grand Cherokees. Since the 5.7L was phased out, the T6 SO version would have been a smart replacement (much faster, much more fuel efficient) and the HO version for the SRT version replacing the 6.4L would have been ideal and would justify the steep price tags. Nowadays, they're charging 61K starting price for an Overland trim level with a 3.6L that is slower in a straight line than their own Pacifica minivan. And they have this 4xe that is quick but full of problems and very expensive for a 2.0L powertrain. If they're going to charge nearly BMW X5 money for GCs, they should at least fit it with competitive powertrains. Now I do like most everything else about the new GC and I actually want to get one but the 2.0L & 3.6L just do not appeal to me.
At least you guys can return it after the test, assuming you didn't buy it . But imagine the poor fool that did?!!
Whether or not this experience is indicative of the majority of owners, it's stuff like this that keeps customers flocking to other brands.
Umm the previous gen interior looked and felt better than the new one. At least it didn’t have all that awful gloss black.
Either get a true ICE vehicle or a true EV. I ended up taking a chance on a used Tesla Model 3. This was due to a family tragedy that required me to drive to long distances for about a year. Within that year i drove it 35,000 miles. Wipers, washer fluid and a set of tires, that's it. Don't get me wrong here, a Toyota Camry will likely perform just as well. It would need an oil change or two not much beyond that. My point is there plug in hybrids are the pretty jack of all trades master of none with unnecessary complications. It's kinda like tires. Get your summer tires for spring, summer and fall, but once winter approaches was to dedicated winter tires.
Stay the heck away from plug-in hybrids.
Piano black! I have plenty of that stuff on my 2014 Nissan Qashqai which even new today is half this thing’s price.
2006 Honda Odyssey LX going 230000 miles. Zero tows in the past 18 years
So glad i came to my senses and never purchased one..... I considered a Trail Hawk 4xe and so glad i didn't, thou mine may have been just fine or simply worse.
It's such a shame what the Grand Cherokee has become. I had a 2017 GC Overland and I absolutely loved it. Never had a problem with it and the ride was surprisingly comfortable. Guess I got lucky.
I bought a gasoline Jeep Grand Cherokee for $42K before the plug-in hybrid came out, best choice I have made. I knew the plug-in hybrid would be problematic.
Today the sticker on that GC would be closer to $55K. Stellantis jacked prices to the moon. Thus the insane discounts and massive depreciation.
I worked at a Jeep dealership for ONE day and my old lot called me and I went back. BEST DECISION EVER. None of my colleagues drove a Mopar. BMW, Lexus and Ford is what 99% drove.. 💀💀
You also could mention the distracting UFO 'ringing' sound made by the powertrain, basically all the time. Or maybe that was just the one I rode in. There are few truly bad cars on sale these days, but this is one of them.
What about fuel economy?
Another win for Fisker!!!😂
The grand Cherokee seems to be one of those cars that comes close to being perfect, but reliability and depreciation sadly hold it back, especially on 4xe models. Maybe V6 is better, but I’ve read mixed reviews about it
That deserve a reward 😂 3 broken down tows in a year
Man I was really thinking about buying one of these. Guess I'll wait and look for a better 4x4 PHEV
Depreciating asset Merc, BMW, Audi, Porsche, Lamborghini, etc etc.