LoCo SmartTemp Griddle: Cooking with Meat Church
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- เผยแพร่เมื่อ 29 ก.ย. 2024
- Set the digital temperature control and LoCo’s SmartTemp technology maintains it. Sounds too good to be true? Well it’s not! We put in the work so you don’t have to - there is no more guessing when it comes to griddlin'!
Bad-ass outdoor kitchen . . . Wow!
Be wary of purchasing one of their griddles!
Mine was defective right out the box and took them over a month to ship me the part that was needed. Communication with the Customer Service Team was atrocious. Never once did I receive a proactive update on the status of the needed part. They also lied to me about the time of shipping, told me it was ship out one day and turns out it was shipped out the following week therefore invalidating the original ETA. Horrible experience so far with this company and I haven't even been able to season my griddle yet. Some of the most unprofessional service I have ever been on the receiving end of.
Eddie, I'm sorry to hear of this experience. Did you get your problem resolved?
@@LoCoCookersdoubtful
That is the griddle that's on my Christmas list! Good stuff.
lots of good ideas and this cooker looks good. but heard nothing but bad things. should have tested this brand out more before putting your name on this Matt.
When are the loco logo Griddle accessories coming?
I think they went out of business. Hopefully I don’t have any problems
We're here!
@@LoCoCookerslol no you’re not, been over a week calling and no one answers the phone or calls back, you’re company & product suck
@@Philliefakeout give me your name and number and I’ll someone call you today!
@@LoCoCookers If I gotta hope that a rep reads my comment on YT in order to get some resolve over their product, then that's a pretty big sign to stay away from the product.
Regret buying this, have been trying to get in touch with costumer service but can’t get a response. Too expensive to come with problems in the getgo.
What issues have you experienced? I was considering buying it.
Waiting for a response from Blackstone as well is a nightmare. Can we get real grill support? Thanks for this comment.
Any updates on your issues? This is the highest rated griddle on consumer reports so was considering it. But bad customer service, or lack of any service, is an issue.
Do you have the series 1 or 2?
Nice. Matt’s never “mad at it”!!!!!
Is this a coated griddle???