3/8/23 I just get my drain pump replaced. Took me 2.5 hours from start to finish. Much easier than I expected. Mine is somewhat different than this model, but not difficult to figure out how to do. Thank you for this video
@@appliancepartspros We took our Samsung washer to Ecuador with us and I am following your steps, and everything was fine until the removal of the control panel on the front, the clips are impossibly long on the Samsung DC97-20621A and is not allowing it to fold open, any suggestions?
07/19/2023 just replaced my drain pump with the guidance of this video. Thank you so much, this video saved me a lot of money from having to hire a professional.
I saw another video, they tilted the washer back, accessed and only changed the motor on the pump assembly from the bottom. No top removal, control panel removal, gasket removal or front panel removal or hose removal was required. Just the motor from the pump assembly.
I have to agree with all the comments. This video was amazing! I replaced the drain pump and saved a ton of money! Thank you!! The only thing I’ll add is I couldn’t a pump with assembly on Amazon, so I just ordered the pump, cleaned the assembly a bit (it wasn’t bad), and out the new pump on. Works like a champ!! Great instructions and very clear indeed! Thank you SO MUCH!!
Great video. I've replaced a heating element in my dryer, so when my washer wouldn't drain I wasn't too intimidated. But let me just say that I'm a 60 yr old woman who managed this all alone, so anyone can do this. I even had a rusted screw that was seized, but with some silicone spray and a lot of effort got that loose. Let me just say that when you open these machines up you realize how little there really is to them. Go for it and follow the video - it's spot on. (BTW, my washer had a lot of water that never got pumped out and I had to thoroughly drain it all first. Luckily, my washer is on a stand so I placed a kitchen trash can beneath the drain opening and let 'er rip. I would suggest that you make sure to do this just in case, like mine, there is more left in there than one realizes)
Excellent video. Was able to follow along perfectly. Only step I skipped was disconnecting the wires to the mother board. After I unattached the mother board, i simply just layed the piece on top of washer leaving the plugs attached
😅I was able to successfully unclog my drain pump due to this video (and bits from a few others). Not mechanically inclined and I’m only 24 this video saved me so much money 😊thanks
Thanks for the video. One note, on my machine, there were two screws on the bottom of the front that had to be removed before the front panel could be removed. This requires laying the entire unit on its side to remove. Everything else was as described by the video.
This video was an absolute lifesaver. I followed to a T with a very similar Samsung with the exception of a few steps. It worked out perfectly thank you thank you thank you!!!
Very good video. Samsung defies logic by placing the drain pump at the front of the washer and this video instructs you how to get to it. Thankfully I didn’t need to replace my pump as it was just clogged. Somehow some obstruction got past the filter.
Technician said he could do it for $335. I found this video and just did it myself in under and hour for $30.!!! Thank you so much. - Your Friend, Mom thats got better things to spend her money on. Yay!!
Nice thank you my issue is resolved. If anyone is having issue with check valve this is the part number DC62-00202A. i had to replace pump and check valve both.
VERY HELPFUL - I actually just needed to get to the drain hose to remove an object that was behind the filter and clogging things up. Was most worried about the drum spring clamp as you can't really see it until it pops off and you hope you put it back in the right place. So far, no water on floor so I guessed right. Thanks for posting the video!!
Thanks for making such a comprehensive video on this it really helped give me confidence to do DIY for this saving me lot's of money and it really was not too difficult the hardest part was manuevering the unit to a place where I could have enough space to do the work in my tiny mobile home laundry room... LOL
Thank you! Great vid. Bought the part from you, watched it again to install it. Good to go. Customer service was great too, had an issue with FedEx losing my part and you guys made it good. Much appreciated. 🙏
Very helpful and detailed video. My pump also had a mount with 2 bolts that needed removed. This saved me labor costs and resolved the issue. Thank you.
My Samsung washing mashine has a broken spider arm and i want to fix it, but I need to know if all Samsing washing machines have the same size spider arm, bolts, tub seal, and bearing? My samsung washing machine Model # is WF218ANS/XAC 01. Thank you for the video!
There are three screws on the front door panel, you have to tip the machine back reach under and unscrew them or you'll never get the front door panel off. Example one position were a screw is on that metal tab that is sticking out on the bottom left at 8:15
All machines are different. There were a couple of things different on my machine, but with a bit of common sense it’s easy to figure out. Without this video I would have gotten nowhere.
This was so helpful! Followed what you did (with a few tweaks for my specific model) and it worked like a charm to fix my problem! Thank you for the help!
If the noise is only happening during the spin cycle and it sounds like an airplane taking off then that is going to be bad bearings. If you have a bad drain pump than that is going to be a completely different issue.
Hello thank you for this video. it's very helptful. I have a question for you. My husband replaced the water drain thanks to your video! but after installed and everything we notice water on the floor. Every time the washer is draining water, it leaks. What did he do wrong? let me know anything i will greatly appreciate it.
Can you check the pump once you have it out to see if its working or just stopped up ? You didn't even check it . Is the pump 110 v ? Why did you remove the control panel and disconnected the wires It looks like you can just fold it out of the way ?
For the front, there are two additional screws that must be unscrewed from underneath. Additionally, the left of the two tabs that hold the top of the front on, is either poorly designed or poorly manufactured- the tab actually came thru and over the front panel top slot - we had to pry it very forcefully to get the top front to separate from the chassis. This washer is not designed for maintenance. The video otherwise is very helpful and appreciated
The model we are working on here is WF338AAW/XAA. The drain pump for your model is DC97-20621A. www.appliancepartspros.com/samsung-assy-pump-drain-dc97-20621a-ap6807020.html
the main drain line to the house drain was partially clogged caused the same ND code as the faulty drain pump, got a new pump thru walmart for 13.00 when the one thru samsung and others cost nearly 100.00. great videos thanks
Nice video but why would you not just lift the unit on to a work table and do it from the bottom to eliminate the disassembly of the front of the machine? There is enough room, I've done one before and about to do another.
That's a lovely thought, but as a 60 year old woman with only a kitchen table, and no strong young men to help lift it, I'll have to stick with this method.
He says at the beginning of the video this should only take a couple minutes a screwdriver and pliers then proceeds to take apart the entire washing machine
Great video but you can save a lot of time by tilting the washer forward and removing it from the opening on the bottom. Skip all that front removal steps. That's what I did.
So I’m getting a tE error message. I took it all apart checked everything again, and I did miss a plug on the mother board. Plugged it in checked all the others and still getting error message....
I have my Samsung washing machine since 2011, and just swapping the pump motor. It has no issue for 13 years. I am getting nd code off and on so I am swapping out the pump. Hopefully this will fix it.
I bought a Samsung EcoBubble wash machine 3 years ago, so far I changed Drain Pump 2 times, Electronic board one time, water inlet valve one time. It brought me bigger trouble and money waste. A poor quality product.
3/8/23 I just get my drain pump replaced. Took me 2.5 hours from start to finish. Much easier than I expected. Mine is somewhat different than this model, but not difficult to figure out how to do. Thank you for this video
Very good. I had to use a flat blade screw driver to get the left side of the front panel over the locking tab. Everything was spot on. Thank you.
B
You are welcome. If there is anything we can help you with in the future please let us know.
@@appliancepartspros We took our Samsung washer to Ecuador with us and I am following your steps, and everything was fine until the removal of the control panel on the front, the clips are impossibly long on the Samsung DC97-20621A and is not allowing it to fold open, any suggestions?
Never mind I just popped some tabs out on the side that were different than your model.
07/19/2023 just replaced my drain pump with the guidance of this video. Thank you so much, this video saved me a lot of money from having to hire a professional.
I saw another video, they tilted the washer back, accessed and only changed the motor on the pump assembly from the bottom. No top removal, control panel removal, gasket removal or front panel removal or hose removal was required. Just the motor from the pump assembly.
I saw the same video and was not able to access my pump from the bottom. This way worked.
I cannot access my pump from the bottom but these instructions were perfect for my washer.
I have to agree with all the comments. This video was amazing! I replaced the drain pump and saved a ton of money! Thank you!! The only thing I’ll add is I couldn’t a pump with assembly on Amazon, so I just ordered the pump, cleaned the assembly a bit (it wasn’t bad), and out the new pump on. Works like a champ!! Great instructions and very clear indeed! Thank you SO MUCH!!
Thank you very much! Great video, very detailed. I am in no way a “handyman”, but was able to fix my washing machine and saved hundreds!
Glad you were able to complete your repair! If we can help you with anything in the future please let us know.
Great video. I've replaced a heating element in my dryer, so when my washer wouldn't drain I wasn't too intimidated. But let me just say that I'm a 60 yr old woman who managed this all alone, so anyone can do this. I even had a rusted screw that was seized, but with some silicone spray and a lot of effort got that loose. Let me just say that when you open these machines up you realize how little there really is to them. Go for it and follow the video - it's spot on. (BTW, my washer had a lot of water that never got pumped out and I had to thoroughly drain it all first. Luckily, my washer is on a stand so I placed a kitchen trash can beneath the drain opening and let 'er rip. I would suggest that you make sure to do this just in case, like mine, there is more left in there than one realizes)
Nice job Ms Legs
I'm proud of you girlfriend!!
.
"Let er rip"
You really are a legend. As an appliance tech, you have all my respect.
Excellent video. Was able to follow along perfectly. Only step I skipped was disconnecting the wires to the mother board. After I unattached the mother board, i simply just layed the piece on top of washer leaving the plugs attached
😅I was able to successfully unclog my drain pump due to this video (and bits from a few others). Not mechanically inclined and I’m only 24 this video saved me so much money 😊thanks
Thanks for the video. One note, on my machine, there were two screws on the bottom of the front that had to be removed before the front panel could be removed. This requires laying the entire unit on its side to remove. Everything else was as described by the video.
This video was an absolute lifesaver. I followed to a T with a very similar Samsung with the exception of a few steps. It worked out perfectly thank you thank you thank you!!!
Glad we were able to help you out and you got your appliance fixed. If there is anything we can help you with in the future please let us know.
Very good video. Samsung defies logic by placing the drain pump at the front of the washer and this video instructs you how to get to it. Thankfully I didn’t need to replace my pump as it was just clogged. Somehow some obstruction got past the filter.
This helped me repair my samsung washer. I took it all apart to find the impeller came off the motor. I put it back on and it works good. Thx
Best appliance video ever. Perfect explanations and did not skip any steps
Glad we were able to help out!
Technician said he could do it for $335. I found this video and just did it myself in under and hour for $30.!!! Thank you so much. - Your Friend, Mom thats got better things to spend her money on. Yay!!
Nice thank you my issue is resolved.
If anyone is having issue with check valve this is the part number DC62-00202A. i had to replace pump and check valve both.
This video saved me a ton of money and time. Found a toddler's sock in the main feed hose into the drain.
These instructions were amazing. Just followed and it took just as long as video. Just waiting for my new pump.
Good luck with your repair! If there is anything we can help you with at all please let us know.
VERY HELPFUL - I actually just needed to get to the drain hose to remove an object that was behind the filter and clogging things up. Was most worried about the drum spring clamp as you can't really see it until it pops off and you hope you put it back in the right place. So far, no water on floor so I guessed right. Thanks for posting the video!!
Thanks for making such a comprehensive video on this it really helped give me confidence to do DIY for this saving me lot's of money and it really was not too difficult the hardest part was manuevering the unit to a place where I could have enough space to do the work in my tiny mobile home laundry room... LOL
Just fixed/replaced my pump thanks to you. Thanks
Thank you! Great vid. Bought the part from you, watched it again to install it. Good to go.
Customer service was great too, had an issue with FedEx losing my part and you guys made it good. Much appreciated. 🙏
Thank you so much, no surprises, no hitches. My machine is working again and I did it myself.
Thank you very much. This video saved me lots of money.
You're welcome! So glad the video helped you!
Many thanks! A very detailed explanation that made this job happen in less than an hour.
Thanks for the video. Saved me hundreds in service fees.
You are very welcome! Glad we were able to help you out.
Please, what do you call the hose that you disconnected at about 6:45 - 6:52 ?
That is the drain hose.
Very helpful and detailed video. My pump also had a mount with 2 bolts that needed removed. This saved me labor costs and resolved the issue. Thank you.
THANKS for the video, you make it look simple. I am going to attempt this, wish me luck.
You're welcome! If there is anything we can help you with please let us know. Good luck with your repair and let us know how it goes!
My Samsung washing mashine has a broken spider arm and i want to fix it, but I need to know if all Samsing washing machines have the same size spider arm, bolts, tub seal, and bearing? My samsung washing machine Model # is WF218ANS/XAC 01. Thank you for the video!
Just finished following this step-by-step, and it was extremely helpful! Thank you for posting this!
There are three screws on the front door panel, you have to tip the machine back reach under and unscrew them or you'll never get the front door panel off. Example one position were a screw is on that metal tab that is sticking out on the bottom left at 8:15
This comment is the MVP 🙌🏾🙌🏾🙌🏾🙌🏾
All machines are different. There were a couple of things different on my machine, but with a bit of common sense it’s easy to figure out. Without this video I would have gotten nowhere.
Awesome, Great video. Nice clear camera work, clear step by step instructions.
This is so incredibly thorough, it’s great!
Thank you very much for this video.
Luckily it was just clogged in the main drain, under the drum.
All good now and only cost my time.
Again, thanks.
This video was INCREDIBLY helpful! Good pace, good explanations, and great detail. Thank you so much!!!
This was so helpful! Followed what you did (with a few tweaks for my specific model) and it worked like a charm to fix my problem! Thank you for the help!
You are welcome. If there is anything we can help you with in the future please let us know.
So a faulty drain pump will cause the washer to sound like bearing going out only when in spin cycle
What is going on with your washer?
@appliancepartspros faulty drain pump. Making loud noise like bearings going out. Samsung said its a faulty drain pump
What is your model number of the washer?
Wf45r6100aw
If the noise is only happening during the spin cycle and it sounds like an airplane taking off then that is going to be bad bearings. If you have a bad drain pump than that is going to be a completely different issue.
can i do this on newer models? i mean flip the washer on its side on access
it from below? mine is ww90t754DBX/YL
It doesn't look like you would put the unit on it's side to do that repair. You would leave the unit standing upright to access the part.
excellant! provides necessary tips and cautions.
If there is anything we can help you with in the future please let us know.
Thank you so much for the video. I followed it step by step and saved so much time and $$. Appreciate your work!
Followed step by step, it was a success. Thank you!
This wasn't my washer but it helped me to get the front off the samsung I had.
Same here! Mine ended up being on the right side but practically the same steps save for two screws underneath
Great video. Nice clear camera work, clear step by step instructions. Thanks for doing it.
This is an easy step by step video. Thank you
You are welcome. If there is anything we can help you with in the future please let us know.
Do you have a video doing a drain pump replacement on a Samsung condenser dryer?? DV80H4100CW?
Thanks so much my brother ❤❤❤❤❤
You are very welcome!
That was a great video. Nice step by step instructions. Made my pump switch successful.
This video was so helpful and easy to understand. Really good explanation. Thank you so much!
Hello thank you for this video. it's very helptful.
I have a question for you. My husband replaced the water drain thanks to your video! but after installed and everything we notice water on the floor. Every time the washer is draining water, it leaks. What did he do wrong? let me know anything i will greatly appreciate it.
Did he make sure the hose was on all the way? How much water is on the floor?
a lot .@@appliancepartspros
so he has to make sure the hose is on all the way?
What is the model number of your appliance?
Can you check the pump once you have it out to see if its working or just stopped up ? You didn't even check it . Is the pump 110 v ? Why did you remove the control panel and disconnected the wires It looks like you can just fold it out of the way ?
For the front, there are two additional screws that must be unscrewed from underneath.
Additionally, the left of the two tabs that hold the top of the front on, is either poorly designed or poorly manufactured- the tab actually came thru and over the front panel top slot - we had to pry it very forcefully to get the top front to separate from the chassis.
This washer is not designed for maintenance.
The video otherwise is very helpful and appreciated
Thank you for this video! Great instructions as well!
Thank you for making this video! You are such a great help. God bless you!
Thanks for the help buddy!!
You are welcome. If there is anything we can help you with in the future please let us know.
Fantastic and straight forward......Thanks
Thanks for the help. Much appreciated.
Great video, I love it. Thank you for sharing.❤❤❤
You're welcome!
What model is depicted in the video? Also, would this demonstration work for my Sansung Front Load Model? wf45n5300af/us
The model we are working on here is WF338AAW/XAA. The drain pump for your model is DC97-20621A. www.appliancepartspros.com/samsung-assy-pump-drain-dc97-20621a-ap6807020.html
Thank you for this video very helpful.
Thanks for this - very helpful!
Very helpful thank you.
the main drain line to the house drain was partially clogged caused the same ND code as the faulty drain pump, got a new pump thru walmart for 13.00 when the one thru samsung and others cost nearly 100.00. great videos thanks
Thank you so much.
You guys are awesome 👌!!!!!
Excellent video
thanks for the help, i would have done unspeakable things otherwise
Glad we were able to help. If there is anything we can help you with in the future please let us know.
great video
followed instructions, works great!
Thank you
Nice video but why would you not just lift the unit on to a work table and do it from the bottom to eliminate the disassembly of the front of the machine? There is enough room, I've done one before and about to do another.
That's a lovely thought, but as a 60 year old woman with only a kitchen table, and no strong young men to help lift it, I'll have to stick with this method.
Still getting tE message... any advice?
He says at the beginning of the video this should only take a couple minutes a screwdriver and pliers then proceeds to take apart the entire washing machine
If there is anything we can help you with please let us know. Good luck with your repair and let us know how it goes!
Should i poo first then start? Or start immedietly then poo midway? Said was easy?
I think he means to said watching the video takes few minutes. But swapping out pump takes at least 30 minutes.
Great video but you can save a lot of time by tilting the washer forward and removing it from the opening on the bottom. Skip all that front removal steps. That's what I did.
no need to replace the pump assembly! Open the water pump (3 silver screws) and you will see hair residue blocking flow ! TY!
"This will only take a few minutes"
Takes 20 minutes with jump cuts
If you have any questions just let us know!
$40 part, 10min install. Technician came by today quoting $490 to replace this piece. Sad world we live in
But it requires certain skills and special tools like a #2 Phillips screwdriver and possibly even pliers. 😂😂😂😂😂
So I’m getting a tE error message. I took it all apart checked everything again, and I did miss a plug on the mother board. Plugged it in checked all the others and still getting error message....
disconnecting all the clamps was not nor necessary : (
Too easy now I gotta fix whatever is in the back of the bowl cause it’s not spinning perfectly it’s kind of wobbly
Should i poo first or do most of the work then poo ?
Also should i use accent?
Okay so I guess I'll be the contrarian. I flipped the washer on its side and replaced it through there instead of removing the entire front.
Samsung is one of the worst machines,, stay away from lg samsung
If there is anything we can help you with please let us know.
Why?
@@freecheese4143 every 2 years something wrong
I have my Samsung washing machine since 2011, and just swapping the pump motor. It has no issue for 13 years. I am getting nd code off and on so I am swapping out the pump. Hopefully this will fix it.
I bought a Samsung EcoBubble wash machine 3 years ago, so far I changed Drain Pump 2 times, Electronic board one time, water inlet valve one time. It brought me bigger trouble and money waste. A poor quality product.
Seriously ?
A lot
bad engineering design : (
Awful design
@@dogo359 I'd bet it's a perfect design. Perfect design to get people to rather just buy a new machine.
Thank you very much
Thank you
You're welcome!