Peter Principle: When People Get Promoted Into Maximum Incompetence

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  • เผยแพร่เมื่อ 9 ต.ค. 2019
  • The Peter Principle argues that people who have success in big hierarchical organizations are promoted until they reach their own "level of incompetence”. Here they are often stuck for life.
    Let´s look at the story about David and Diana, two graduates, who first met at a sales training. They were so proud to have gotten a job in which they could actually help people. Little did they know, that they had joined one of the most dangerous organizations in modern America.
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    Read the entire script here.
    Sources:
    en.wikipedia.org/wiki/Peter_p...
    www.nber.org/papers/w24343
    www-siepr.stanford.edu/Papers/...
    igormroz.com/documents/netfli...
    en.wikipedia.org/wiki/Richard...
    drugabuse.com/oxycodone/histo...
    www.ncbi.nlm.nih.gov/pmc/arti...
    documents.latimes.com/oxyconti...

ความคิดเห็น • 742

  • @sprouts
    @sprouts  2 ปีที่แล้ว +6

    Support our work: patreon.com/sprouts

  • @NewbyTon
    @NewbyTon 4 ปีที่แล้ว +1660

    Moral of the story: ask for a raise not a promotion

    • @soulmate805
      @soulmate805 4 ปีที่แล้ว +55

      Newby Ton Only get promoted to the position that you are competent with.

    • @deantan4080
      @deantan4080 4 ปีที่แล้ว +9

      Amen

    • @JaimeWarlock
      @JaimeWarlock 4 ปีที่แล้ว +122

      Some tech companies actually have special titles for people that need to be recognized, but not promoted. Kind of like "Legendary Engineer". Give him a great salary and let him just keep doing his job, not trying to manage people (which he might be terrible at). I worked at a place that had an engineer like that. He ignored management, hid in his corner, and just did engineering stuff. If he had a problem, he went straight to the president.

    • @DanielK1213th
      @DanielK1213th 4 ปีที่แล้ว +1

      nobody important you should go see a doctor

    •  4 ปีที่แล้ว +9

      I dont buy this rationale, I think high functioning individuals are high functioning at almost all levels of life. Sales people are usually soulless devils to begin with but they probably think they already know better so dont push themselves to learn more because they already think they know the most. This is just a hit piece. Perdue did make a huge mistake but it wasnt mismanaged they knew exactly what they were doing.

  • @gwine9087
    @gwine9087 4 ปีที่แล้ว +464

    I have seen this proven, time and time again. But, there was, also, the "reverse Peter principle" that said that people who were extremely good at their jobs are never promoted because they are too valuable where they are.

    • @anifan98
      @anifan98 2 ปีที่แล้ว +28

      Scott Adams called it "The Dilbert Principle" after the shenanigans of the pointy haired boss in his comics.

    • @BoltRM
      @BoltRM 2 ปีที่แล้ว +33

      Multiple co-workers I know, have actually been TOLD BY THEIR BOSS that was the reason for not getting promoted.

    • @YeshuaIsTheTruth
      @YeshuaIsTheTruth ปีที่แล้ว +4

      @@BoltRM I'd start doing a slightly worse job and then ask for a promotion.

    • @medler2110
      @medler2110 ปีที่แล้ว +19

      I've also known people who get promoted out of harms way.
      However being good at a job, lets say a sales job or technical job, doesn't mean you'll be a good manager, it requires different skills, so not promoting people who are good at their job might be good for the company, but can demotivate the worker, who wants higher wages and to build their career.
      In the late 90's I worked in the IT department of an Insurance and finance company, they realised they had good programmers, who deserved to be promoted, but this would mean they would lose a good person in the role of a programmer and, through years of experience, they knew they might not be a good manager, so they they introduced a promotion ladder for those programmers who wished to stay in a technical role.

    • @royrowland5763
      @royrowland5763 ปีที่แล้ว +20

      I thought I was the victim of a reverse Peter principle with a former employer. Turned out it was actually the Dunning-Kruger effect. I thought I was great, but I sucked.

  • @mj101inf9
    @mj101inf9 4 ปีที่แล้ว +301

    Part of the problem is the mentality that if one does not eventually advance in their job then they have somehow failed.

    • @hisexcellencypresidentofre4118
      @hisexcellencypresidentofre4118 4 ปีที่แล้ว +19

      Exactly! Now that's just stupid in a way..

    • @hisexcellencypresidentofre4118
      @hisexcellencypresidentofre4118 4 ปีที่แล้ว +2

      @Neil Wiggs wow! You took that from the prophet's hadiths (sayings) ? I mean the last quote? Awesome..lol

    • @hepthegreat4005
      @hepthegreat4005 4 ปีที่แล้ว +1

      @@hisexcellencypresidentofre4118 I wouldnt call them hadiths, but a parable, but yeah. That's a quote from Jesus.

    • @dynamicworlds1
      @dynamicworlds1 4 ปีที่แล้ว +18

      When you have a system that idolizes competition and hierarchy, this is the inevitable result.

    • @mapachem4828
      @mapachem4828 4 ปีที่แล้ว +7

      Yes but the thing is, with some exceptions, nobody enters the working world earning enough to live a decent life. If you or anybody doesnt advance on their job probably won't have a good life or fail to their family sometime on the future because won't have enough to provide for them. That's sad and scaryest than feiling on the actuall job

  • @T1Oracle
    @T1Oracle 4 ปีที่แล้ว +868

    The fallacy here is the idea that management is the highest level of competence rather than a different skill set. Management gets too much focus and too much financial priority. Businesses need fewer managers and more doers.
    Also, the real promotion is giving people larger scale projects and having them mentor less experienced employees. Eventually they may outgrow the company, but as long as they train people before they go, the company wins. Give them a good recommendation and let them go.

    • @Rollin8.0
      @Rollin8.0 4 ปีที่แล้ว +26

      1000% this.

    • @fahmiibrahim3477
      @fahmiibrahim3477 4 ปีที่แล้ว +14

      Damn man what you do to get that insight? Managerial more about leadership so its not something that can effectively fit on everyone.

    • @Lessenjr
      @Lessenjr 4 ปีที่แล้ว +8

      Wish you worked for my company.

    • @ronclass1782
      @ronclass1782 4 ปีที่แล้ว +2

      for reals

    • @tychoMX
      @tychoMX 4 ปีที่แล้ว +36

      I'd say real promotion is asking the good-performing employee about their aspirations and career goals - if they are compatible with the organization, make them happen.
      Example: one of my best (if not my best) supervisors was getting a bit burnt out by the typical management issues (people handling, meeting corporate targets, etc.). He was outstanding, though, so he was asked what he wanted to do. They essentially let him become a consultant for one of our "clients" for about a year, paid by the original organization. As a result the client got stronger, he got a fresh challenge, and came back with a fresh perspective on things and the job in general. But all this is because they asked him instead of just giving him something his managers think is what he wanted.
      In other words: if you have a good employee ask him/her what he wants, and see if it is viable and compatible with your goals, and make things happen. My dad was an entrepreneur and he said he never let a good candidate go even if he had to create a new job for that set of abilities.

  • @MikaelLewisify
    @MikaelLewisify 2 ปีที่แล้ว +66

    What I have witnessed throughout my working life is that incompetent people tend to promote other incompetent people because/so that they are not a threat to them.

    • @sprouts
      @sprouts  2 ปีที่แล้ว +11

      Very good point. Peter Squared

  • @TimeFliesTimeManagement
    @TimeFliesTimeManagement 4 ปีที่แล้ว +501

    So many experts are moved to a management position and are set up for failure as they don’t necessarily have the competencies.. this problem is EVERYWHERE in corporate

    • @nida1990
      @nida1990 4 ปีที่แล้ว +8

      TimeFlies - Time Management this is even a problem in education (schools)

    • @TimeFliesTimeManagement
      @TimeFliesTimeManagement 4 ปีที่แล้ว

      Ne Ro true.. let’s go back to the root cause indeed

    • @lordx4641
      @lordx4641 4 ปีที่แล้ว

      Yes nowadays ANYONE can do management

    • @gromosawsmiay3000
      @gromosawsmiay3000 4 ปีที่แล้ว +18

      because in many case this is only one possibility to rise salary... the company loses experts and gets bad managers

    • @lordx4641
      @lordx4641 4 ปีที่แล้ว

      @@gromosawsmiay3000 actually our approach to management has alwyas been conflicting its not something objective but requires dynamic structuring in a company we actually need to sit down and think about management

  • @tnk4me4
    @tnk4me4 4 ปีที่แล้ว +259

    A so this is how Japan's minister of cyber security didn't know what a USB was and couldn't tell the difference between an apple mac and PC.

    • @williamadiputra2850
      @williamadiputra2850 4 ปีที่แล้ว +11

      What the.... Even some 10 year olds know better damn

    • @evaahh9584
      @evaahh9584 4 ปีที่แล้ว +19

      Tnk4me technically a mac is a PC. The only difference is the operating system.

    • @tnk4me4
      @tnk4me4 4 ปีที่แล้ว +16

      @@evaahh9584 and the format of the hard drives. But what I meant to say was that he didn't know the difference between mac os, windows and linux.

    • @mapachem4828
      @mapachem4828 4 ปีที่แล้ว +4

      Wow that was awesome! He even acknowledge that time he didnt even use a computer on years right?

    • @hepthegreat4005
      @hepthegreat4005 4 ปีที่แล้ว +3

      Yeah, that part was hilarious.

  • @keithbessant8346
    @keithbessant8346 4 ปีที่แล้ว +146

    My father worked all his life for the same company and was happy in his job as a senior design draughtsman. He often used to talk about people being promoted to the level of their incompetence. Now I know the principle behind this. Thank you.

    • @daldi5211
      @daldi5211 2 ปีที่แล้ว

      In what engineering discipline did your father work? Structure? Piping? Or else?

    • @keithbessant8346
      @keithbessant8346 2 ปีที่แล้ว +2

      @@daldi5211 Thank you for your interest. My Dad worked for Dowty Hydraulics, mostly at Staverton near Cheltenham, UK. Most of his drawing was of servo valves, which were sometimes used to make huge dinosaur replicas move around. But he told me they once did design work on the Bristol Bloodhound, a surface to air missile.

  • @czos9239
    @czos9239 4 ปีที่แล้ว +627

    You're too good at what you do. Let's move you somewhere you have no experience. That's a plan!

    • @meidrop6865
      @meidrop6865 4 ปีที่แล้ว +14

      Its sad but its true

    • @jamesdunkerson2908
      @jamesdunkerson2908 4 ปีที่แล้ว +33

      And provide you with no training on your new role.

    • @panzer_TZ
      @panzer_TZ 4 ปีที่แล้ว +13

      The problem is that the only way to get to a decent increase in salary after a certain point is management, so the only way to reward employees is promotion. If you stay as someone who is ground-level, your salary potential is probably going to be severely capped. Also, humans have egos. I doubt many people would be okay with their coworker becoming their boss and/or rising to the top, even if they are paid same.

    • @jojoUK120
      @jojoUK120 4 ปีที่แล้ว +10

      ezekiel1hen yes the problem is not paying non-management enough to live on. In my sector nobody wants to stop working ground-level with clients, it’s the most rewarding and fulfilling role and every day is different. But just can’t raise a family on the wage. So all the good staff are leaving or miserably shuffling papers and only idiots left dealing with clients. Quality of service is history, places closing down everywhere.

    • @brandonanderson225
      @brandonanderson225 3 ปีที่แล้ว +1

      @@jamesdunkerson2908 11

  • @tattmoon1
    @tattmoon1 4 ปีที่แล้ว +88

    Totally agree with this. Management is a skill entirely of it's own and a good manager can make for a great work environment while a bad one can make everyone miserable.

  • @davecullins1606
    @davecullins1606 4 ปีที่แล้ว +134

    That's why I don't ever want to become a leader - I just want to become an expert. I still do the same types of tasks as always, they're just harder now (until I eventually master those too).

    • @MrHaighahatta
      @MrHaighahatta 4 ปีที่แล้ว +1

      Definition of an "expert": "x" is an unknown quantity while a "spurt" is a little drip under pressure. Never claim "expertise;" always claim to be a learner.

    • @davecullins1606
      @davecullins1606 4 ปีที่แล้ว +9

      @@MrHaighahatta As I said by becoming an expert: I want to become better. When that gets too easy, I just want harder assignments and learn more. I'm constantly learning and constantly getting better. One day I * might * even become a master, if I'm very lucky.

    • @golternator333
      @golternator333 4 ปีที่แล้ว +2

      Being an expert (I would say "specialist") is often provided with a glass ceiling :(

    • @davecullins1606
      @davecullins1606 4 ปีที่แล้ว

      @@golternator333 Explain?

    • @iruns1246
      @iruns1246 4 ปีที่แล้ว

      @@davecullins1606 I think the ceiling is the hardest challenge (in your field of expertise) that you can get in a job before the corporation needs to change itself (e.g getting bigger, spreading to other markets, adding new products/services, etc). Those things are largely out of one expert's control, so that'll likely be your ceiling.

  • @laverdadbuscador
    @laverdadbuscador 4 ปีที่แล้ว +48

    As someone who went from worker bee to upper-middle management I can say this video is probably true for most. I was ready for management. I'm much better suited for leadership than worker bee. However, the unforseen issue was upper management. No matter what company, no matter how big or small has one thing in common. They expect middle management to fix issues like staffing with manipulation techniques instead of meaningful performance incentives. What I mean by this is, let's say you manage a trucking company. Your warehouse workers and drivers make the average wage for those jobs in the area, but the work is far worse than average. Instead of paying above average to compensate or find ways of improving the work upper management expects you to trick workers into doing more for less. The upper management is often guided by outdated ideologies and info. They often assume worker bees are "mouth breathers", yeah they'll give you motivation speeches but it's just a manipulation technique. Soon as you poke a few holes in their thinking, you will be targeted as a problem and removed from the business. That's literally how it works. Proof of this comes from the fact that "job recruiter" jobs are growing. Companies are more willing to pay another person a salary than give you a raise. The high ups still live in the 80's and 90's when workers were ok with getting low wages because it was seen as "the acceptable path". That ideology is dying and will be phased out in about 10-15yrs from now. Until then, expect management to grow all with the plan to keep worker bees inline instead of just making things better. If you're a worker bee who believes you can make meaningful changes you're not going to do well being promoted. You're not promoted to make changes, you're promoted to carry out upper managements awful ideas and be the first person worker bees complain to.

    • @sofiasousaesilva
      @sofiasousaesilva 2 ปีที่แล้ว +5

      Totally agree. I got promoted to manager position 10 years ago and I was happy with it because I wanted to develop my career and I was and I am a good manager. But then I realized the job was just a facade to deliver bad news or put pressure on the team. Your time is filled with stupid meetings and reports and you have little time to be with the team and support them as they need. And of course, and the worse part was to “obey” to the upper management with crazy ideas …I ended up quitting and even moved to a different country. To this day I don’t want a manager position anymore and I was offered one a few times but I am a happy bee 😅😂 don’t need the manager or director title and don’t like to deal the politics of the corporate world. I am so much happier giving ideas and suggestions and helping the companies to improve than managing a team.

    • @laverdadbuscador
      @laverdadbuscador 2 ปีที่แล้ว +3

      @@sofiasousaesilva what country did you end up moving too?
      I did manage to find a company who lets me manage the way I wanna manage. At first it was like pulling teeth, lots of micromanaging. But I was about to give up on managing so I spoke up more because I didn't give a shit if I was fired.
      Well, I was given the chance to prove my point and did so 3x. Now I do whatever without question and get pay increases every year.
      I still deal with worker drama which is a drag, but at least I'm able to make meaningful changes. This is the only job where I actually have a boss who hired me to solve problems. Most bosses hire you to execute orders, which does nothing to improve culture. Super toxic. I'm very happy where I'm at now though.

  • @lindenmeadow
    @lindenmeadow 4 ปีที่แล้ว +24

    I've seen this happen in places where I've worked. Some of the people who got promoted to leadership positions were woefully incompetent yet seemed to think they knew everything and wanted to micromanage constantly.

  • @titob81
    @titob81 4 ปีที่แล้ว +23

    This highlights the purpose of constant personal and professional development. Our learning is never done - growth is part of the fun in life.

  • @osse1n
    @osse1n 4 ปีที่แล้ว +73

    Personal growth has to come from a deeper place than an outer stimulation.
    Self-development is a personal responsibility and people tend to fall into complacency what they get bossed around.

    • @weareallbornmad410
      @weareallbornmad410 4 ปีที่แล้ว +1

      Interesting point. I think we all need at least some outer stimulation for self-development and personal growth from time to time. Even just to learn to want it from life, get some expectations of what it is and how to drive it, gather resources and use them...

    • @weareallbornmad410
      @weareallbornmad410 4 ปีที่แล้ว

      (sorry, it's very late, I'm not sure how much sense I am making)

    • @mapachem4828
      @mapachem4828 4 ปีที่แล้ว +1

      @@weareallbornmad410 that make sense to me. I thought i was kind of worthless in my profession when i was studying until i came across someone who believed in me and he actually showed me i wasnt worthless. He is a teacher and i will allways greatfull to him for that. I then achieve a lot of difficult goals and proove to myself im not worthless at all and i'm capable to do and to learn whatever i propose to if i study enoght and if i work enough.
      Sorry it got long but yes it make sense to me.

  • @Dano-uf8ys
    @Dano-uf8ys 4 ปีที่แล้ว +168

    The Peter principle applies to those in congress, they reach their level of incompetence the day they get elected.

    • @ninjacats1647
      @ninjacats1647 4 ปีที่แล้ว +9

      Well the public is to blame for promoting people to congress, not middle managers.

    • @Spider-Too-Too
      @Spider-Too-Too 4 ปีที่แล้ว +4

      @@ninjacats1647 sonetime i think normal ppl shouldnt have the right to vote, it should be a priviage that needed to be earned

    • @isakrshol9021
      @isakrshol9021 4 ปีที่แล้ว +5

      @@Spider-Too-Too thats a oligarchy mate,

    • @Spider-Too-Too
      @Spider-Too-Too 4 ปีที่แล้ว

      @@isakrshol9021 if only the one percent of ppl can earn the right to vote, then they will take it more seriously.
      tho, imo, voting is just a bliss so ppl think they can make changes without the threat of violence

    • @isakrshol9021
      @isakrshol9021 4 ปีที่แล้ว +4

      @@Spider-Too-Too who decides who votes?

  • @dustinn6325
    @dustinn6325 4 ปีที่แล้ว +1

    What an absolutely brilliant way to tie together two different topics. Very well done 👍

  • @viktormuerte
    @viktormuerte 2 ปีที่แล้ว +14

    I read the book The Peter Principle back when I was 12. I'm not a big reader but it was the one book that really stuck with me. In fact, I can still remember factoids from the book decades later and as a result have always noticed how the actual principle works in real life.

    • @DoctorPhileasFragg
      @DoctorPhileasFragg 2 ปีที่แล้ว +1

      Factoids are false or unproven statements that are repeated and accepted as true.

    • @viktormuerte
      @viktormuerte 2 ปีที่แล้ว +1

      @@DoctorPhileasFragg it also means "a briefly stated and usually trivial fact." (Merriam Webster). I was using the word in that manner.

    • @DoctorPhileasFragg
      @DoctorPhileasFragg 2 ปีที่แล้ว +1

      @@viktormuerte Definition added after everyone kept using it wrong.

    • @viktormuerte
      @viktormuerte 2 ปีที่แล้ว +1

      @@DoctorPhileasFragg well, language evolves so...

  • @JoseSilveira-newhandleforYT
    @JoseSilveira-newhandleforYT 2 ปีที่แล้ว +18

    I think the best examples are at industrial level, where highly skilled people get promoted after a few years (sometimes even against their will). A brilliant toolmaker may become a lousy team director for the loss of everyone. It's better to promote people only after knowing how they will perform in a different kind of work, or increase their salaries and compensations instead of promoting them to a position to which they don't have skills. This also has a lot of responsibility from trade unions, that impose promotions by time, not skills.

  • @MrQuantumInc
    @MrQuantumInc 4 ปีที่แล้ว +51

    I think this sort of promotion comes from a sort of meritocracy that assumes that people are skilled at everything or nothing, competent at everything or nothing, either good overall or bad overall. Thus your meritocracy just needs to sort people from worst to best and give the most important jobs to the best. Either that or somebody realized that the promise of power would be the best motivator. People will work hard so that maybe one day they will be promoted and then have power over their coworkers, and more control in the company. Both of these seem insane to me.

    • @chrism8180
      @chrism8180 4 ปีที่แล้ว +2

      Ha, ye understand! 😉👍

    • @meferswift
      @meferswift 4 ปีที่แล้ว +2

      I don't think thinj meritocracy says anything about that spesifically. It's not like we always appoint best hunter to manage farmer association.
      Altough i agree in practice people just appoint whoever considered the best.

    • @steamnamebbderinvade__
      @steamnamebbderinvade__ 4 ปีที่แล้ว +5

      That really just sounds like a stupid meritocracy.

    • @dynamicworlds1
      @dynamicworlds1 4 ปีที่แล้ว +2

      @@steamnamebbderinvade__ welcome to the one you likely live in.

  • @graceslayer5950
    @graceslayer5950 2 ปีที่แล้ว +4

    I’ve been at this incompetence before. I was recently hired as an intern at an engineering firm. I was so terrified I would mess up I became incompetent. Safe to say it was a learning experience. I’ve learnt to always study the material for the job, understand and learn within my own constraints. Finally know my strengths and weaknesses beforehand.

  • @jeremyc4811
    @jeremyc4811 2 ปีที่แล้ว +6

    I imagine this is why some organizations require certain rotations through different positions and offices. Instead of getting stuck in a dead-end position for 20 years, you test the employee in several new roles and potentially find a much better fit for them.

  • @claytonburris3874
    @claytonburris3874 4 ปีที่แล้ว +55

    Bait and switch. Story isn’t told to reflect the real pricipal

  • @stevenhuffnagel
    @stevenhuffnagel 4 ปีที่แล้ว +26

    At least in sales you have to have some kind of competence to start off with, but look at catering, you can be incompetent at the very start. Some can be promoted to supervisor, then manager without having any clue whatsoever all along the way. And that's without mentioning how many people get a job simply by connections, i.e. nepotism and favouritism. That could be another subject, how many incompetent managers confuse "people skills" or social skills with favouritism.
    The only thing I would add to the video is that training needs for the incompetent won't be identified first because of the costs involved, second because in many cases it would instantly highlight the incompetence of their managers who promoted them without any prerequisites.

  • @inyobill
    @inyobill 2 ปีที่แล้ว +13

    I avoided getting "promoted" (it often meant only more work for no more money) beyond where I felt I was realtively competent. I didn't feel "stuck", I was well compensated and I was doing what I liked best. Often promotion is in the hands of people without the knowledge to understand what you actually do.

  • @andrewcutler1380
    @andrewcutler1380 4 ปีที่แล้ว +6

    Thank you. I’m using this for my business English class.

    • @sprouts
      @sprouts  4 ปีที่แล้ว +2

      Wonderful! Thank You, Andrew!
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  • @BuddyLee23
    @BuddyLee23 4 ปีที่แล้ว +74

    It’s a good video on the Peter Principle, but after watching it I still feel Peter Principle ≠ Opioid Epidemic. The real world example just didn’t tie into the concept in any way I could clearly identify.

  • @maduran31
    @maduran31 2 ปีที่แล้ว +6

    There is a ton of this in corporate America. Overflating resumes with good interview skills can be dangerous. But ... what I've noticed is, if you have good people at the ground level, management is hardly needed. I've seen this alot. Easy tale sign, when they're out, they are not even missed. Business as usual, sometimes even better.

  • @Inkling777
    @Inkling777 3 ปีที่แล้ว +11

    I love the "oxidevil" example. Thanks! You might want to explore the opposite pattern. That's people who, being bad in one position, move UP the ladder to conceal their inabilities, often becoming administrators of those who're better at their former job than they ever were.
    A good illustration, and one I know all too well, in nursing. Good nurses typically stay in nursing itself, often moving on to ever more demanding positions. They love what they do. Those who fail at nursing itself often escape into nursing administration where they display resentment toward good nurses and destroy morale by being hypercritical. I write about my experience with just such a situation in a book, Senior Nurse Mentor. The floor nurses eventually became so frustrated, they quit in a mass exodus. A nurse mentor is a new nursing speciality tasked with keeping nursing morale high.

    • @aza6513
      @aza6513 2 ปีที่แล้ว

      Could you elaborate paper in fail nursing and become administrator ? And how it become bad for floor nurse

    • @coolfer2
      @coolfer2 2 ปีที่แล้ว +1

      It's similar to the saying "Those who can, do. Those who can't, teach". Or in this case, not teach, but administer.

  • @ernielemos4932
    @ernielemos4932 4 ปีที่แล้ว +6

    I can't believe I have been living this for the past 7 years. I'll get back to you tomorrow.

    • @CharalamposKoundourakis
      @CharalamposKoundourakis 4 ปีที่แล้ว +2

      Still waiting.

    • @ernielemos4932
      @ernielemos4932 4 ปีที่แล้ว +1

      @@CharalamposKoundourakis I'm back. Turns out managers back supervisors in their incompetence and everyone suffers.

  • @Nyny.1000
    @Nyny.1000 2 ปีที่แล้ว

    Wow amazing to see this recommended after watching Dopesick, Georg Rockall-Schmidt and John Oliver cover the oxy story. And getting to learn about the Peter Principle - a concept I have often thought about and not known there was a thing about. Thank you!

  • @louisanow
    @louisanow 2 ปีที่แล้ว

    Excellent tie-in with a historic real life example we can all understand - and will never forget.

    • @sprouts
      @sprouts  2 ปีที่แล้ว +1

      Glad you noticed

  • @ekanathr4455
    @ekanathr4455 ปีที่แล้ว

    Thank you so much for this video

  • @timb9257
    @timb9257 2 ปีที่แล้ว +2

    Many companies have ceilings on pay for lower level workers, so promotion is a way reward high performers.
    A paradigm shift is to stop capping pay and reward performance.

  • @jakewalker1586
    @jakewalker1586 2 ปีที่แล้ว

    Really enjoying this channels contents. More please!

  • @michaelblair5146
    @michaelblair5146 4 ปีที่แล้ว

    Fascinating video, thanks a lot I subscribed.

  • @rampagingweasel4276
    @rampagingweasel4276 4 ปีที่แล้ว +11

    These sales people are doing what they are good at and put themselves in such positions . I for once have over represented myself and gotten in weird situations where a company overestimates me . But my experiences are minor , one friend is amazing at sales and this is how he got jobs that he is under qualified , leading to unsatisfied employer and him being overstressed . Eventually this would lead to either him quitting or being fired .
    To some degree these aren’t bad things , simply because this way you explore your competence and work ethics in practice . The problem is if you aren’t able to create a realistic self perspective .
    Hope this info can be useful to someone out there .

  • @skb4055
    @skb4055 ปีที่แล้ว

    This is the most accurate thing I have seen on TH-cam. The video was spot on and the comments were seemingly from intelligent, insightful people. I learned a lot about why lower management does what they do. They are, unfortunately, speed bumps in between worker bees and upper management. That’s why there are so many of them.

  • @carol-us4xn
    @carol-us4xn 10 หลายเดือนก่อน

    It's a marvel how this happens so much more in organizations than you think.

  • @ws2228
    @ws2228 4 ปีที่แล้ว +1

    I read the book 20 years ago.
    It blew me away how accurate it is.
    It applied to me many times.

  • @jimmyjam5146
    @jimmyjam5146 ปีที่แล้ว +2

    The key is for organizations to be able to recognize this as it occurs and make corrections. Besides some feelings getting hurt, it’s a win-win for everyone. We do it in sports…”we tried you as a clean-up hitter, but you’re a better hitter for us leading off.” Coaches who fit better in the assistant role than head coach. They tried as a head coach and just weren’t ready. Nothing is permanent.

  • @TheJacklwilliams
    @TheJacklwilliams 2 ปีที่แล้ว +2

    Great video and some great input in the comments section below. I've had the pleasure of working for some incredible and not so incredible organizations. The key defining trait that I've found and one that is not omni-present in most organizational structures is the over arching focus on training and development of your people. Whether it's a trainng budget for your technical people that allow them to consistently grow their skill sets or leadership training for those entering leadership and/or moving up that ladder, the key is understanding both technical and leadership skills are grown not born. We tend to over romanticize both areas when we see a "natural" at work. We wrongly invest ourselves in the thought that some people are leaders and some followers. Even the best "natural" will at some point require advanced training when they reach a point where their skillsets have been stretched. Lastly, per the comments below, consistently communicating with those people to ensure the path that you've put them on is one they are vested in. Anyway, great video and that particular issue, with that company and all the players involved inside and outside could be utilized to make MANY MANY MANY videos on where as humans, we often fail. Something that still has yet to be addressed, for people who suffer from significant chronic pain is, what do you do, where do you go, when the only med available to make your life even remotely bearable, is gone? Addiction? Sure, of course they are but, there are so many for which there is no other option simply just to survive a day and be even remotely functional. Tough subject to be sure.

  • @elbuhdai605
    @elbuhdai605 4 ปีที่แล้ว +6

    I didn't think it was possible for one TH-cam video to explain everyone's bosses.

  • @chrissgchriss
    @chrissgchriss 4 ปีที่แล้ว +6

    It makes sense, people leave jobs. Those who stay are promoted, to be managers to train the newer people. Newer people leave - those who stay get more promoted. They can't leave now or get other jobs because their skills are degraded in one company. Repeat for 10 years this process...

  • @aj5424
    @aj5424 ปีที่แล้ว +2

    Don't forget a promotion to manager is a great way to get rid of somebody who will break under the pressure lol.

  • @FredoCorleone
    @FredoCorleone 4 หลายเดือนก่อน +1

    Seen this many time, the problem is also the fact that there are many very competent people who don't want to take responsibility.

  • @kiwoongpk91
    @kiwoongpk91 4 ปีที่แล้ว +6

    Oh holy cow. This explains so well how the company I work in got hollow. Punish the hard work while rewarding the incompetence.

    • @nobody-hr1lo
      @nobody-hr1lo 4 ปีที่แล้ว +2

      Happens everywhere... Capable people in the end pose a threat as well as a clear and present danger to the system.

  • @dmeachy
    @dmeachy ปีที่แล้ว

    Excellent information. Rings a bell like I might have learned it at some point in life. I'm so glad that most of my life I have not had a so-called real job and haven't had any concern about moving up in the bs corporate world. Moreover, what exactly does moving up indicate? More money? That's a serious pitfall. More money doesn't satisfy and doesn't last. Sucks all the joy out of your life.

  • @TyRaff
    @TyRaff 4 ปีที่แล้ว +5

    I've had so many supervisors that are great at putting labels on boxes, but can't lead worth a damn. I've also had coworkers that are natural leaders on the floor, but only hit 80 to 90 percent of their rate and therefore, by company policy, can't be promoted.

    • @therealbahamut
      @therealbahamut 4 ปีที่แล้ว +4

      I see this first hand all the time. It's completely nonsensical. Part of the reason it happens though? Those of us who might make good leaders are for whatever reason not interested in moving up to a middling position where we're responsible for a lot more people but still don't REALLY have the power to actually make decisions.

    • @dynamicworlds1
      @dynamicworlds1 4 ปีที่แล้ว +2

      @@therealbahamut also, if competant leaders were put in management (and not prevented from being effective) they would become a threat to current management.

    • @therealbahamut
      @therealbahamut 4 ปีที่แล้ว

      @@dynamicworlds1 Yeah...wouldn't THAT be awesome...

  • @ElectronicCalifornia
    @ElectronicCalifornia 4 ปีที่แล้ว +29

    I’m confused as to how the Peterson Principle applies to Purdue. They were not incompetent, they were greedy and soulless

    • @thomaslester6173
      @thomaslester6173 2 ปีที่แล้ว

      I think the point is that so many of the managers and directors had been promoted to their maximum level of incompetence and therefore were too insecure in their positions to challenge the shady behaviour of the company. That was my take home message anyway!

    • @coolfer2
      @coolfer2 2 ปีที่แล้ว

      So, basically they don't want to rock the boat even though they know that the boat can explode at any time. And sometimes, they are no longer in the position where they can even help to fix the problem, because they have to do the "managerial duties" and have to make sure their managed employees meet the "target" set by their own higher ups, which they themselves are also in the similar situation. Chain of incompetent commanders, basically.

    • @coolfer2
      @coolfer2 2 ปีที่แล้ว

      Imagine a tech company in which they know that they have security holes in their system. But instead of assigning their most experienced engineers to fix the issue, the company keep promoting them up into the managerial chain, where they no longer able to even touch the issue day to day. So the issues are never fixed, the junior engineers have no clue how to fix it, and the senior engineers no longer care, or unable to care because of their new set of duties. The company grows and grows, until someday they have data breach. And everyone keeps asking why there is no one who fixed the damn thing.

  • @brucebennett5338
    @brucebennett5338 2 ปีที่แล้ว +2

    40 years ago my father (a military man) told me that in the military, people are promoted to their highest level of incompetence. i've personally seen this play out in both academia and corporate america. the peter principle is real, and it's a real threat to civil society.

    • @oldsesalt8496
      @oldsesalt8496 2 ปีที่แล้ว +1

      But it is recognized in the military and used to keep the brass from filling up with incompetence. Get passed over for promotion 3 times and you are out. It doesn't always work. West Point officers have a long reputation of promoting their incompetent classmates. There was a term for it. The WPPA, West Point Protective Association.

  • @Zen_Power
    @Zen_Power 4 ปีที่แล้ว +11

    The answer is simple. Request a demotion or pay reduction and task redistribution. Or leave and get a different job.

  • @Dejawolfs
    @Dejawolfs 4 ปีที่แล้ว +8

    yes, and it's not just a matter of training, it's a matter of passion and brain wiring. some people are wired for math, some for art, some for language, some for compassion. people have strengths and weaknesses. if you put them in a position where they can use none of their strengths, your business is doomed to fail.

  • @TheArunster
    @TheArunster 4 ปีที่แล้ว +2

    Loved the drawing style. :)

    • @sprouts
      @sprouts  4 ปีที่แล้ว

      Thanks!

  • @stevetheduck1425
    @stevetheduck1425 10 หลายเดือนก่อน

    Have witnessed this myself: a simple garden centre, had new workers continually, it either promoted the able ones, or did not, because there were a maximum number of people at that rank already. Many were fired as 'unsuitable' after a few days revealed their character, something usually apparent in interviews.
    They needed new workers all the time because managers didn't do the work they knew how to do, but had to fill their time somehow.
    All activity was recorded in a diary, including who had ordered what to be done, who had suggested it, daily sales and daily wastage, and so on.
    This was rarely used to make decisions of who got promoted.
    The result was a small number of workers being told by a number of managers to move, re-display, or store and then set out again, the produce, usually resulting in it being damaged, drying out or being broken and wasted.
    The solution was arrived at by the workers: they had discretion to sell things below displayed price to be rid of it, or due to it taking shelf space needed for new produce.
    The stuff most often moved around by managers got quickly sold, the amount of wasted stock and produce fell dramatically, profit improved.
    The a manager heard a worker doing this... you know where this goes. Profits tanked and people were laid off, with minor managers trying to do all the work of moving things continually themselves, and with no discretion to discount things, and no customer can find anyone who knows where the thing they want is.
    The diary, naturally, disappeared and has never been found.

  • @lenyaeger9969
    @lenyaeger9969 2 หลายเดือนก่อน

    I've seen the next level - what I call "the Peter Principle Plus." I used have a non-academic job at a major university, and it was accepted knowledge that the civil-service rules made it so difficult to terminate incompetent workers that the only way their bosses could get rid of them was to recommend them for promotion. I saw this in action many times.

  • @SiMeGamer
    @SiMeGamer 4 ปีที่แล้ว +6

    I myself am in such a position but I had no say in the matter and I'm constantly trying to move down the chain to a simple worker since that is what I'm best at and I have absolutely no managerial skills or desire. It's a huge problem that Simon Sinek has addressed many times in his talks. Good video :]

  • @iantreefellow
    @iantreefellow 4 ปีที่แล้ว

    Oh this is alive & well in the organisation I work for.

  • @manueljmenchaca7649
    @manueljmenchaca7649 4 ปีที่แล้ว +1

    Great video

  • @bharathr1059
    @bharathr1059 4 ปีที่แล้ว

    Excellent

  • @omer82752
    @omer82752 4 ปีที่แล้ว +15

    Often it's people who have more ambition than talent or they take the laziest one promote him so he can just bark orders and not actually work!!!

    • @dynamicworlds1
      @dynamicworlds1 4 ปีที่แล้ว +5

      Or the biggest kissass.
      It's almost like we have a system designed to reward people with a greater desire for power than capability to responsibly handle it with exactly what they keep asking for.

  • @gwine9087
    @gwine9087 2 ปีที่แล้ว +2

    Then, there is the "Inverse Peter Principal" that says the more valuable you are in you job, the less likely you will be promoted.

  • @davidroddick91
    @davidroddick91 2 ปีที่แล้ว

    I'd never heard of this principle, but was always nervous about it. Where I worked, there was a lot of pressure to advance; but I was afraid that, if I did really well at my job, I would be rewarded with a promotion to a job at which I may or may not be successful. I was really good at my job, and wanted to continue doing it. But I felt pressure from my managers and the company to try and advance my career.

  • @barkere51
    @barkere51 4 ปีที่แล้ว +2

    For LARGE companies that I have worked for...the policy was to promote people who are already incompetent (that way they don't work in the field anymore and therefore can not cause any more damage to the company). Thus you end up with people in higher levels who have zero real experience in the field and they lack skills to be in a higher up roll.

  • @christophernelson9891
    @christophernelson9891 4 ปีที่แล้ว

    It's a weird feeling to have had friends affected by opioid addiction, with no knowledge on how to save them from themselves... to get a glimpse of what was behind it all in a youtube video.

  • @NancyEMcGill
    @NancyEMcGill 2 ปีที่แล้ว

    It happens in corporate legal departments where suggested (but non-mandated) managerial courses are offered and declined by uninterested staff. It creates a toxic workplace.

  • @FredSlocombe
    @FredSlocombe 2 ปีที่แล้ว +1

    That explains why Lowes doesn't promote, but hires managers and supervisors from outside the company.

  • @Victortrotska
    @Victortrotska 3 ปีที่แล้ว +1

    Lessons learned from decades observing "successful people": it does not matter one bit what they can actually do or achieve. What counts is the dream sold needs to be pleasant to the managers (even if this is not even remotely possible), always give crazy forecasts but achievable if the person was a god with the best luck in the world, then always find excuses to postpone (blaming it on someone else usually: engineering, legal, logistics usually works well), then when you fail you can claim you've been pushing hard but nobody's moving thus it's not your fault.
    And the golden rule: ask for a raise immediately after taking credit for someone else's achievement (such as the guy in the position before or someone else who is focused on work, not on politics).
    Managers won't care about what's true, what's important to them is what kind of BS you can push down their throat without them choking on them.
    And the more a company claims to be "honest", "no BS politics" etc... the more it is about BS and politics.

  •  4 ปีที่แล้ว

    Well, this explains a lot...

  • @simdimdim
    @simdimdim 4 ปีที่แล้ว

    I saw a vid about AI recently, in it agents that were rather curious than optimized for immediate gains were doing better than those just focusing on gains. The video made me recall that : )

  • @managersamuel
    @managersamuel ปีที่แล้ว

    Happens alot in restaurants, the worst among waiters get a pass to become managers for less money, long hours but with power and a salary

  • @yayagazab4449
    @yayagazab4449 ปีที่แล้ว +1

    A great example of the Peter Principle in action is “On A Clear Day You Can See General Motors” by Ralph DeLorean.

  • @ariebrons7976
    @ariebrons7976 4 ปีที่แล้ว +1

    my mum said that her time as 'head secretary' was the worst possition she ever held.
    she quit after six months and became a nurse, where she ended up wasting her time with paperwork, not at patient beds
    she joined the army, cleaned and then became a house wife
    only to discover that her fantasy prince was all the terrible positions combined

  • @bagobeans
    @bagobeans 2 ปีที่แล้ว +3

    Freakonomics did a great podcast on this very subject. Just because one is a good employee among others, does not mean they will be good in leadership roles.

  • @DerRumo
    @DerRumo 3 ปีที่แล้ว +1

    This a point, that I never understood. I work in a relatively big family company. The guy, who started the business in a small workshop is now the boss and don't do the things, that build up his company. So I always asked myself, why you would give up your nice and loved work and become a boss.

  • @theartofmastery3674
    @theartofmastery3674 4 ปีที่แล้ว +2

    Great video👍

    • @sprouts
      @sprouts  4 ปีที่แล้ว

      Thank you!

  • @anthonynapier2887
    @anthonynapier2887 4 ชั่วโมงที่ผ่านมา

    Eats phone charger, poops on bed, I wouldn't have thought of that stuff.

  • @truedreams1
    @truedreams1 4 ปีที่แล้ว

    Thank you comments section for explaining this video.

  • @lojan1990
    @lojan1990 4 ปีที่แล้ว +2

    In my experience if you suck at everything you get promoted if you are good at your job they are afraid to lose you in that position.

  • @Biskawow
    @Biskawow 4 ปีที่แล้ว +3

    That would be like promoting your star football player into coach, just because he scores many goals.

  • @kennyfrench4701
    @kennyfrench4701 2 ปีที่แล้ว

    Had a discussion with a H.R manager a few years ago (was 2nd in charge to supervisor ) which I actually claimed soon after starting . The topic was how a person would be made supervisor without any guidance whatsoever. His response was not comforting and rather disturbing . Since that conversation the production manager retired and a certain supervisor took (given) the vacated position . With that came promotions , demotions , swapping /changing workers to different shifts/tasks and re-arranging responsibilities (micromanagement) . Comments like , " Thats your department , your responsible " or , " You have a problem with...... What are you telling me for " . Fortunately I'm my own boss at the company and there are some who cannot handle the concept of individualism and autonomy of duties . Any ideas you suggest are mocked at first before becoming appropiated as theirs months later . Yes it happens . The Peter principle would also overlap with narcissistic game plays , very toxic indeed .

  • @thezodd1831
    @thezodd1831 4 ปีที่แล้ว +1

    How you guys make these animation? Please I wanna learn it.. Can you provide some source please! Please please!!!

  • @timb9257
    @timb9257 2 ปีที่แล้ว

    I was a great technical manager of engineers, technicians. I my orgs always had great numbers and grew market share. In a re-org, I was moved to warehouse manager. I would love an explanation on that, and never got one. Eventually, I moved to another company back into engineering.

  • @nevermind824
    @nevermind824 4 ปีที่แล้ว +1

    Everyone is incompetent in new positions. The difference between people who adapt and those who don't, is learning. You've got to be very self aware to know how and where to adapt. Business needs to give plenty of feedback as some areas we start off as incompetent in, are "unknown" to us. Criticism makes these "known unknowns" and we can work on them - if you are self aware enough to take the criticism well

  • @jimmicrackhead12
    @jimmicrackhead12 4 ปีที่แล้ว +12

    Poor guy.... so many promotions! Now they are stuck at the top.... very sad :(

  • @Thefitty
    @Thefitty 4 ปีที่แล้ว +58

    *this explains my terrible boss...*

    • @anirudhsankar5321
      @anirudhsankar5321 4 ปีที่แล้ว +1

      Michael Scott?

    • @lessemo
      @lessemo 4 ปีที่แล้ว +3

      You should train to be his boss
      🤩

  • @chooselife3000
    @chooselife3000 4 ปีที่แล้ว +3

    "Our personnel are our greatest asset" yeah sure that's why nearly all corporates often sweep through massive redundancies

    • @cardboardbox191
      @cardboardbox191 2 ปีที่แล้ว

      it's probably true I work for a cleaning company and another business hires the company I work for. I get paid about minimum wage and the company I work for wants it cut what means the company that hires them must be being charged above minimum wage even if that's by a penny. Paying by the hour is expensive and companies wouldn't pay it if it weren't worth is a worse situation the job would just be left undone if it wasn't worth paying for.
      If people are treated as the greatest asset is another question.

  • @JohnDemetriou
    @JohnDemetriou 3 ปีที่แล้ว +1

    I feel that I will be a much greater leader/manager of a software development team than a few leaders I had in the past, some of which, have reached a software development expertise that I will never reach. And that is the problem, you get your star employee and promote him to a job that is "higher" but in fact is just different and requires different skill sets. Just because you have an amazingly performing software engineer or QA, they should manage the team.
    In fact, no QA should ever manage a software engineer and vice versa. But, corporate is corporate, and that usually makes both the "expert" and his subordinates to both quit.

  • @hyorimax
    @hyorimax 2 หลายเดือนก่อน

    This is exactly what I'm going through with Supervisors. Operations Manager and the HR Manager

  • @smyrna3566
    @smyrna3566 4 ปีที่แล้ว

    Your videos are very good. God bless you for all your efforts. What animation software do you use?

    • @sprouts
      @sprouts  4 ปีที่แล้ว

      Hi smyrna! Thank you for the lovely comment!
      If you like the way we explain academic theories and want to support us to make more videos like this one, there are a few things you can do.
      1. You can subscribe and click the bell icon to get notified when we upload a new video.
      2. You can share this video with a friend or people from school or work.
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      4. You support us directly, with a small monthly donation at www.patreon.com/sprouts
      You can also find all information on how we make our videos there.
      Hope this helps!

  • @GhANeC
    @GhANeC 4 ปีที่แล้ว +8

    i think, except for those with no interest in critical observation and analysis, we have all witnessed this happening for a long time

    • @dynamicworlds1
      @dynamicworlds1 4 ปีที่แล้ว

      Those with no interest in critical observation and analysis are very, _very_ common. (Probably most people, if we're being honest)

    • @GhANeC
      @GhANeC 4 ปีที่แล้ว

      @@dynamicworlds1 you have a point...

  • @stevetheduck1425
    @stevetheduck1425 10 หลายเดือนก่อน

    My time in the armed forces was filled with people saying 'why don't you want to get promoted?
    Answer was always the same. 'I've seen what gets promoted, I'm not one of those'.

  • @HalfStarFilms
    @HalfStarFilms 4 ปีที่แล้ว

    It can go the other way to. Someone could be terrible at sales but a phenomenal manager.

  • @johnsnow5305
    @johnsnow5305 4 ปีที่แล้ว +1

    I've almost completed my BS in Business Administration, and I can tell you that this is completely true. The skillset needed for being a manager is much more diverse than being a salesperson. Only ~25% of the skills you get from being a salesperson will transfer over to useful skills in management. I've always wondered why companies promote the way they do. I think it's because of the desire for having someone recognized / rewarded. So they get a promotion (aka a 'reason' to have higher pay and status than before) which is a way to publicize that they are getting those things...but at the cost of potentially hurting the company and making the person unhappy / stressed. The desire to be above someone else drives this behavior imo.
    A worker co-op that shares profits among all its workers with less of a difference than in corporations probably won't have this problem. They see each other as basically the same - the hierarchy isn't very steep. People are different because they do different things, but all those things are important enough to give them the pay and respect they deserve. The spread in pay for most worker co-ops is 2-7 times the lowest paid employee. Compare that to traditional corporations that prioritize having a hierarchy for status reasons, and you see the spread going to anywhere from ~50 to ~1250 the lowest paid employee. Keep in mind, the CEO doesn't bring 50 to 1250 times the value to the company that the lowest paid employees provide.
    inequality.org/great-divide/how-to-track-ceo-worker-pay-ratios/

    • @sblijheid
      @sblijheid 4 ปีที่แล้ว

      They promote the way they do because the person proposing the promotion is incompetent. They look at how many years you are with the company and how good of a job you did and then promote you because of your experience. I've met people with decades of wrong experience. Of course, as incompetent as it gets.

  • @Adam-vp4oe
    @Adam-vp4oe 4 ปีที่แล้ว +12

    Oxydevil... not a slight hint towards anything in particular

    • @dynamicworlds1
      @dynamicworlds1 4 ปีที่แล้ว

      Legally distinct from any existing product. 😉

  • @jeremyw9709
    @jeremyw9709 4 ปีที่แล้ว +1

    Jesus christ this animation style is so satisfying

  • @evaristegalois8600
    @evaristegalois8600 4 ปีที่แล้ว

    What really matter is admit and recognize your flaws and error work on it ,studies and train yourself,
    Not give up (because is hard) sure if you do nothing you get nothing
    NEVER STOP LEARNING , BE OPEN OBJECTIVE AND MOST OF ALL DARE TO QUESTION YOURSELF
    ESPECIALLY WHEN YOU REACH THE TOP COPYING IS SIMPLER AND FASTER THAN INNOVATING BUT BRING LESS VALUE

  • @Scarletraven87
    @Scarletraven87 4 ปีที่แล้ว +1

    I always belived this to be true without knowing it had a name.
    I recently realized I have a passion for squad leadership, yet will never use it because of how job unskilled I look.

    • @sblijheid
      @sblijheid 4 ปีที่แล้ว

      Then learn leadership skills; they can be learned. I learned it in college and it serves me well. It's just about analyzing and allocating material and human resources to produce a product or service efficiently at the lowest cost. Reduce waste, reduce cost, increase profit, and everybody is happy. Bad attitudes are a cost also.

    • @Scarletraven87
      @Scarletraven87 4 ปีที่แล้ว

      @@sblijheid
      Look, not am

  • @lightbox617
    @lightbox617 ปีที่แล้ว

    Twice in my work life, I had been offered promotion because I was told by managers I was the best candidate later to be told by senior management that they had to give it to a person with more seniority but less talent. It did not improve my my regard for US business models