Here's the time stamps as I spoke for longer than expected as normal! Timecodes 0:00 - Intro 1:45 - Visit the property & meet the customers 4:33 - Prequalify your jobs and find out more 6:52 - Show your face and you in action on your business pages 9:10 - Keep in touch with the customers 11:54 - Educate the customers
Great set of tips - makes me think more about customer contacts and managing expectations as well. Good communication helps everyone understand what is required and what will be 'supplied' at what cost.
100%! Even down to keeping in contact long after you’re gone for that repeat custom. That’s how a lot of USA businesses stay up and running, not many people have caught on over here yet.
So spot on can’t fault any comments that you have made in this video All adverts we run on Facebook all mention that we are enhanced DBS checked with the Logo. Customers are reassured from the outset, also we advertise that we carry all certificates of insurance in Van if customer wishes to view. Sets us apart from the opposition !! Great vlog Sid 👍
@@PartridgeExteriorCleaning You will need it at a school as you will have to be accompanied else, if the children are there. Make sure you do the enhanced not the basic. 👍 facebook.com/1546368735622442/posts/2862571980668771/?d=n
Cheers mate if you head onto the channel there’s a video on how to quote roof cleaning and how to quote for guttering, I havnt don’t a pressure washing one yet but I will do 👍
As a customer with no cleaning background, I look for value over cost. The value comes from believing in the person you’re getting to do the work, and that comes from transparency, communication and knowledge of their craft. I’d rather wait for someone I trust (and generally pay more!) than go for something cheaper who is available in 5 mins.
Awesome video! I love your general vibe to be honest. Also, now wondering how essential roof cleaning is. Always have rented, so never thought about it. Now it's a pressing issue in my life 🤣🤣🤣
Hi Sid, great tips on how to run any type of company that deals with private customers, I'm currently a handyman looking at starting my pressure wash service soon.
Yeah definitely mate. And I never have, I just front the chemicals as if someone pulls out I’ll roll it to the next job, however if I get back into driveway sealing this year I’ll be taking deposits for the sealant as I got stuck with £400 worth of resiblock last year after someone cancelled!
Hi mate looking at your videos I’m working full time but possibly looking into roof cleaning I’ve jet washed my own roof and made a good job and have had a few neighbours ask me to help do theirs they are roof that require using roof ladders with different hips and ridges so quite hard roofs just after some thoughts on jet washing as a posed to soft washing I’ve my jet washer so sort of already set up for doing the roofs just really after advise as to why you don’t jet wash roofs .. cheers Tony
Hi tony, id say just do your research as much as you can, never blast water up the roof only down, if theres anything loose or the tiles are really old just be extra careful, check for leaks before hand if you want to go the extra mile too. Good luck mate
@@PartridgeExteriorCleaning It's never been more popular. Huge tournament coming up soon, some of the players weren't born when the game came out haha if you're not too busy cleaning roofs I'll give you a game. I'm in the same work as you, for 5 years now. Like your videos, keep it up bro
Good tips fella, re your point four about keeping in touch to ensure the job goes ahead etc, I’d highly recommend you consider taking a non refundable up front booking fee of between 30-50% on jobs over say £300. I sell this on the basis it’s to book in a firm date & shows trust and commitment from both parties and shares the responsibility of it rather than all risk being on you as a contractor. Works for me and customers readily accept it if explained with confidence that it is how you operate.
Hi mate I have thought about that a lot and may in future take deposits for scaffolding and chemicals which would come to near that price anyway. I havnt been stung yet but I did last year with £400 worth of resiblock sealer. Half of which is still sat in the garage!
@@PartridgeExteriorCleaning if you do don't call it a deposit tho as that's legally refundable, a booking fee isn't and does what it needs to do, gets their firm commitment, otherwise they lose it and you aren't out of pocket as much as you could have been. It also acts as a early warning filter of the potential messers right
Here's the time stamps as I spoke for longer than expected as normal!
Timecodes
0:00 - Intro
1:45 - Visit the property & meet the customers
4:33 - Prequalify your jobs and find out more
6:52 - Show your face and you in action on your business pages
9:10 - Keep in touch with the customers
11:54 - Educate the customers
Great set of tips - makes me think more about customer contacts and managing expectations as well. Good communication helps everyone understand what is required and what will be 'supplied' at what cost.
100%! Even down to keeping in contact long after you’re gone for that repeat custom. That’s how a lot of USA businesses stay up and running, not many people have caught on over here yet.
This is one of the best videos on how to run a domestic service business.... full stop !
Great video, very informative. I especially like the idea of a timewarp video attached to the quote.
Super helpful advice!😊 xx
Woo hope so! X
Another fantastic video mate.
Really informative 👍🏼
Cheers mate appreciate that!
Thank you for this information. Learning a lot from you in South Africa 🇿🇦 🙌
So spot on can’t fault any comments that you have made in this video
All adverts we run on Facebook all mention that we are enhanced DBS checked with the Logo.
Customers are reassured from the outset, also we advertise that we carry all certificates of insurance in Van if customer wishes to view.
Sets us apart from the opposition !!
Great vlog Sid 👍
The dbs checks is a nice touch! Was thinking about that today as I’ve got to quote a school tomorrow
@@PartridgeExteriorCleaning
You will need it at a school as you will have to be accompanied else, if the children are there.
Make sure you do the enhanced not the basic. 👍
facebook.com/1546368735622442/posts/2862571980668771/?d=n
@@neilstokescvwshrewsbury7939 Will do mate cheers! It's just some pressure washing so will be out of school hours
Hi mate, wondered if you could do a video of how you quote various jobs...gutters, roofs and patios etc
Keep the videos coming.👍
Cheers mate if you head onto the channel there’s a video on how to quote roof cleaning and how to quote for guttering, I havnt don’t a pressure washing one yet but I will do 👍
As a customer with no cleaning background, I look for value over cost. The value comes from believing in the person you’re getting to do the work, and that comes from transparency, communication and knowledge of their craft. I’d rather wait for someone I trust (and generally pay more!) than go for something cheaper who is available in 5 mins.
Awesome video! I love your general vibe to be honest.
Also, now wondering how essential roof cleaning is. Always have rented, so never thought about it. Now it's a pressing issue in my life 🤣🤣🤣
xD i'll come sort it out :D
Keep up the good work Sid! 🙂
Cheers Les!
Great tips Sid. thanks for sharing 👍
Cheers Dave all the best my friend
Brilliant advice, 👏 👏 👏
Great video Sid. Very helpful. Thanks.
Thanks mate glad it’s helped 👍👍👍
Great advice mate
Will definitely be putting some of these tips into practice 👍👍
Let me know how it goes mate!
Fairplay. You're a good guy. Thanls for the information and tips 👌
Great Tips Sid really good I do tend to not go look at some jobs especially roof cleans so I'm going to start doing that more
Yeah best thing to do mate especially if you brush up on all the knowledge before hand so you can answer any question thrown at you confidently!
Great advice buddy 👌🏻
Cheers Neil!
Some awesome points. Great video
Thank you matey
Hello mate I’m just getting started in the business. Had so many questions your videos are doing a great job on answering them👌🏻 all the best bro
Great video 👏🇮🇪
Thanks buddy!
Great advice will keep this in mind thanks sid 👍
Well said...👍
Nice one mate all good advice 👍
Cheers Ray!
Thanks for the advice this will help me when I set up in March
Good luck Karl, wishing you a successful first year 👍
@@PartridgeExteriorCleaning much respect
Thanks mate very helpful advice
Hi Sid, great tips on how to run any type of company that deals with private customers, I'm currently a handyman looking at starting my pressure wash service soon.
Good advice Sid! You are so generous with your time and advice and you're inspiring. I'd get you to do all my exterior jobs, but I'm in New Zealand 🫤😉
100% agree, I find with customer I ask If they would like text reminder day before/week before etc. Do you take deposits on your big Jobs?
Yeah definitely mate. And I never have, I just front the chemicals as if someone pulls out I’ll roll it to the next job, however if I get back into driveway sealing this year I’ll be taking deposits for the sealant as I got stuck with £400 worth of resiblock last year after someone cancelled!
What program did you use to create your video entry? It is so awesome!
I used someone from fiverr.com :D
Hi mate looking at your videos I’m working full time but possibly looking into roof cleaning I’ve jet washed my own roof and made a good job and have had a few neighbours ask me to help do theirs they are roof that require using roof ladders with different hips and ridges so quite hard roofs just after some thoughts on jet washing as a posed to soft washing I’ve my jet washer so sort of already set up for doing the roofs just really after advise as to why you don’t jet wash roofs .. cheers Tony
Hi tony, id say just do your research as much as you can, never blast water up the roof only down, if theres anything loose or the tiles are really old just be extra careful, check for leaks before hand if you want to go the extra mile too. Good luck mate
👌
Hi Sid.....Do you tell your potential customers to check out your TH-cam channel?
Yes mate I often send a video over of a similar job to their house :)
Nice chair, do you play aoe2?
Havnt played it for many years :D
@@PartridgeExteriorCleaning It's never been more popular. Huge tournament coming up soon, some of the players weren't born when the game came out haha if you're not too busy cleaning roofs I'll give you a game. I'm in the same work as you, for 5 years now. Like your videos, keep it up bro
@@rtaitm Yeah i might downlaod it and check it out man its been a while. Cheers man
Good tips fella, re your point four about keeping in touch to ensure the job goes ahead etc, I’d highly recommend you consider taking a non refundable up front booking fee of between 30-50% on jobs over say £300. I sell this on the basis it’s to book in a firm date & shows trust and commitment from both parties and shares the responsibility of it rather than all risk being on you as a contractor. Works for me and customers readily accept it if explained with confidence that it is how you operate.
Hi mate I have thought about that a lot and may in future take deposits for scaffolding and chemicals which would come to near that price anyway. I havnt been stung yet but I did last year with £400 worth of resiblock sealer. Half of which is still sat in the garage!
@@PartridgeExteriorCleaning if you do don't call it a deposit tho as that's legally refundable, a booking fee isn't and does what it needs to do, gets their firm commitment, otherwise they lose it and you aren't out of pocket as much as you could have been. It also acts as a early warning filter of the potential messers right
Do you do a 10% booking fee? or how do you do it?@@elfordsexteriorcleaningres5566