Just wanted to add that thanks to this video I had nearly $900 taken off my repair bill from the local Honda dealer. My 2007 CRV went in with the apparent clutch problem. they wanted $1100 to fix it and did not mention a recall. I looked it up and found this video. Called back and the dealer admitted there is an "open recall" but said my car didn't qualify because it is (barely) older than 7 years. I got mad and called back a bunch of times, then got ignored the rest of the week and Monday. So they had my car from Wednesday to Monday with no response to me. They finally called back Tuesday and Honda is going to pay 85% of the bill. It pays to be a pain in the ass and it pays to do some research! thanks to whoever made this video.
Now this is the reason I made this video, To help others save money! It is good that your dealer finally gave in, as they know this is a design issue, and they did the right thing.
FYI I own a 2008 CRV with only 63,000 miles and the ac clutch just went out. My boyfriend found this post for me and I asked my local dealership about it. Well I just fell out of the 7 yr or 100,000 whichever came first warranty extension. (yes not a recall) I was ready to call corporate myself to deal with later but the service manager at Dale Sharp Honda (Topeka, KS) did it on my behalf and he was able to get Honda to cover 70% of the repair cost. Which the tech explained to me I got the better end of the deal vs. if it was under warranty due to what my cost would have been. I'm one happy camper is all I can say and thank you for posting this on TH-cam. (and thank you Dale Sharp Honda!!##)
I have 2003 honda crv and the ac is out of order. we were told that the ac air compresser is shot. wondering if we could get it replaced for free. I heard that they ordered a recoled them, please let me know thank you
Thank God...my car is being fixed as we speak - I took it in this morning telling them am having signs of a/c issues and I recall getting a letter years back ago stating this issue from Honda...great notice - I just sent it to several friends of mine that drive CRV's...
RECALLS are only for safety issues. This is not a safety issue; and therefore, is not covered by Honda. I called the national office to confirm since my 2005 CRV had this issue. Thought this update might help.
I have a 2009 CRV EX-L with 90:000 miles.. The AC was blowing warm air. I remember the Honda Letter specifying the problems and extending the warranty period. When I called the Honda dealership, they wanted to charge $330 for a “diagnostic” test, which was more than half the cost of a new compressor. I asked “why?” Since the Honda Letter already identified the specific problems, that I was experiencing. They said “that’s our policy!” Seems like typical dealer BS to me. I had a local independent shop replace the compressor instead, at a reasonable cost.
Hi, I hv a Honda CRV 2008YM ..While running ac cooling goes off and it expels water (sticky) thru the vents and will star blowing hot air.. Will this recall applicable outside US also. ?
Ours just went out in our 2008 honda cr-v ex-l. First time I called Honda, a service manager said we're 3 months out from the coverage, and despite us being under 100K miles, they won't cover any of it... but, what was covered is the air conditioning coil and clutch, which costs $300-400 to fix. I called again to get a firm quote, and they said it would be about $1200, and that our car wasn't even part of the covered models.
Does this RECALL accepted in DUBAI in 2020?...I have HONDA CRV 2007 facing problems with AC compressor and clutch, Compressor is not starting immediately after switching on the car , after 5-10 min of drive it’s starting and working fine, and moreover when I make a Full wash at service center ( inside the bonnet and under the car) the AC compressor clutch is switching ON & Off continuously till the water is dried completely till 3-4 days... took that to local mechanics but unable to figure out the problem..
I've got an 09'. Just had mine fixed in a local shop today. 130k for mileage. Replaced compressor, condenser evacuated and recharged for $800. I hadn't seen this video but wouldn't have helped anyway as I'm past both 7 years and 100k. A lot of money but not as bad as people being gouged by the dealers. I asked about the life expectancy of the replacement and he said he does them all the time and doesn't have anyone come back. He installs aftermarket stuff not OEM. He also said he always does the condenser with compressor change. The condenser is rejecting all the absorbed heat and an old compromised condenser will kill the new compressor if not changed. Mine was bowed from the previous owner bottoming out on something so might have added to the problem. As someone with asthma who considers AC a necessity I would have seriously considered not buying this car had I known of the existing issues. Hopefully the replacement will last.
My ac just went out yesterday, blowing cold then straight to hot and Im in Phx Az, I have a 2007 Honda CRV, think its the same issue? Where can I find this recall?
Phillip Brock I have the same year and it just did the same thing. I took it to a local mechanic--they said the compressor was blown and it would be over $800 to replace. I'm thinking best to take it to Honda and argue the point.
Update. Took it to Honda, I printed up the issues and warranty extension paperwork that I found on google, they said that it didnt apply, wouldnt give details but said the compressor broke, not the clutch... I still call B.S and argued my point, no avail, charged me $1250. Got it fixed but damn! I cant believe they wouldnt take ownership and just take care of it, but they wont. I called American Honda too. No luck.
Phillip Brock It's pitiful the way Honda is dealing with this. We have a 2007 CRV as well with 148K miles. Compressor went out a few months ago. Replaced it with an after market compressor in the hopes it won't happen again. Only ended up spending $400. Have owned countless Honda products and have always been happy up until now.
I Have a 2008 CRV and the AC just stopped working. I can't find anything on the Honda site about an AC compressor recall. Is there a Recall number associated with this recall?
My 2011 ac stop working. Soon after it started making a rattling noise when idle or going 0 to 20 mph. Took it to honda, found it was due to the ac compressor. Ot was going to cost 1500 to fix but thanks to warranty it only cost me 50.00. Thank goodness.
Can you quote the TSB reference number for this? Or give a link to the web page detailing the recall or TSB? I can't find it anywhere online. Not NHTSA, not any of the CarComplaints or HondaProblems sites or forums. I do find complaints by individual owners, but no formal notifications about recalls or TSBs.
I have a 2008 Honda CR-V with 83K miles and the A/C stopped working a few days ago. I found this video so I called the dealership to ask about it. It is not a recall on the parts but simply an extended warranty which applies to the A/C clutch and coil. The warranty is good for 7yr/100,000 miles so if you have an 07' with less than 100K miles this is your last year to get it replaced for free. I read some disturbing stories that others had them replaced and within 6 months they were dead again. I've scheduled the replacement for tomorrow (very quick to get me in), lets just hope to hell it lasts...
Bruce Glazier well i just bought a used 07 honda crv a few months ago and just found out about this problem. My crv has 89k in miles. Anything i could do or is it too late?
Sushil Agrawal Hard to say, the clutch should be covered, however many folks are stating that the company has refused to work with them. Mine was covered, and the extension was in place for an additional 7 months. Call the local dealer, be persistent, this is a common problem. Hopefully you will have the same success I had.
Sushil Agrawal No mam I am having the same issue your mileage may help you though . Mine was two years over I called my dealer if everyone bombards them with calls something may get done that is Honda America's they will tell you this and that and tell them you want a goodwill Policy done mine is in the shop since Sat waiting on an agreement .
Does the extended warranty on this include the compressor itself or just the clutch? My ac is making noise and was told by a mechanic that the compressor needs to be to be replaced. Taking my 2008 crv to the dealer tomorrow. Hopefully it's covered.
My 2008 CRV's AC just went out & I only have 25,000 miles. Called the dealer about getting it fixed with the AC recall & was told there is no recall for my VIN & I can bring it in for a diagnostic. What am I supposed to do now? I don't have that kind of money to invest if I have to replace it, is there anywhere this recall is stated in writing that I can show them & how do I get them to honor it?
Mary Ralicki mskf.net/wp-content/uploads/2012/07/Honda.pdf Service Bulletin (this is not a "recall") open for 2007-11 CRVs having A/C compressor clutch failures. It is #SB-12-072. Hope this helps.
Replace the whole unit and clutch, the labor is the majority of the costs - have them do it all at one time, and that should last the rest of the vehicles life.
@@dagrote1sorry to hear that. Are you using new ac compressor or rebuilt? What brand? For most people, one or two replacement of the AC compressor should be enough for the life of the vehicle. About 300-400k miles
@@hellagrant Apparently with this model and make, the compressor sprays shards and oil when it fails and takes down the entire system. It's called "Black Death," and there are even after market kits specifically for it, it's so common. My CRV is 2006. It's all over the Internet.
Turns out the 2003 uses the same AC system as a Honda Civic. Sure that flies in Minnesota or somewhere, but in Arizona, not so much. My Honda dealer recently put in a charge of Arctic Blast in my compressor just a month ago, which basically killed it, and my compressor and clutch blew up yet again. They are happy to charge me full price for a replacement... This will be my 4th one.
known a/c clutch gap issue, if you know what you are doing you can fix this yourself for free. i will be making a video calling out honda when i fix mine tomorrow! i promise i will get honda exposed!
it is a shame, i am sitting in Honda dealer and i have the same problem and they will not fix it because it has to be 7 years from original date and my car is 8 years from the date. They are asking me to pay $1600 to fix it. I bought this car brand new on 2008. I am very dis-pointed with Honda. What can I do?
For 2002-2006 crv replace the compressor with a piston type one. There is a drop in replacement just need to add a longer serpentine belt because the inclination of the new conpressor need more belt... the stock honda element serpentine belt work perfect. If your actual compressor blow up replace the condensor too. Install 'thedeslogger' (just an extra protection but not required) from 4seasson and you will have a tong time trouble free A/C system.
I call my dealer and they say there is no recalls on AC for a 2007 Honda CRV. Do you have any documentation or link that I can print and take to the dealer? They don't want to fix it for less than 1K. Thank you.
this is an old video.....any warranty or extension is only for the original owners at the time of notification.....(service bulletin #12-072). Since this is 2016 I am confident that no dealer will fix at this point without charging the consumer.
there is a newer statute which I found posted prominently at grease monkey stating that you can't be penalized for going outside a dealership to get your car fixed (that this would not void the warranty). I believe it was federal but you may want to check.
H Majhail I really doubt they will fix it. When you are not the original owner and it’s only a tsb. I would not expect them to stand behind a 15 year old car. This would not be something I would expect from any mfg after 7 years.
Yeah I really wasn't thinking they would lol. But you forgot 3 important words in your description, 7 years from the original date of purchase or 100,000 miles, *whichever comes first.* From what I can tell the clutch isn't engaging. So tomorrow I'm going to rule out the relay and if it's not that guess I gotta order the parts and do it myself. Looks like a pretty small job as outlined in the tsb.
I've got a 2005 Honda c r v with over a hundred thousand miles I've had trouble with it when I first bought it being a widow I didn't no what to do please help mthank youe
Philip Plowman Not unless you pay them. This is no longer under any warranty extension. This was not a recall but a service advisory This is not covered.
I am experiencing the same problem. But Honda UK is saying that I would have to pay because it is outside the warranty. Strange...its always been serviced by Honda, why didn't they ever mention that the part needs to be replace. But now the part cost £900 thats without labor. If they recognize that its a manufacturing fault, then it should be replaced free of charge.
Mateo De Los Rios I believe it's not a recall since those usually deal with safety issues. Instead, it's a technical service bulletin and warranty extension possibility. TSB Reference #SB-12-072.
You forget to mention these cars have notorious Starter problem as well, just started getting these problems but the engine still runs strong. I think I’m going to AC delete it with a shorter belt, I don’t use the Ac anyway. And my car has 132,000 miles, pretty sure they won’t fix mine, I’d have to pay for it. Plus it’s giving me bad starter issues, other than that the Engine runs strong, not a bad 5speed automatic transmission
Having A/C problems with my 2004 Honda CR-V. Was told by service desk that recall did not apply to my car, and that they go by the VIN# to determine which car has a recall or not for A/C. Now that makes no sense. 😒 That basically lets me know, I'm on my own. 😖
Rachel Fowler Yep. Especially at this point. This vid is old but the problem was large enough of an issue that recall would not help as it is the location of the a/c clutch that is the problem. Summer is almost over but to replace would have the same issue again at some point.
Heather M It's just old at this point. Bound to happen. No recourse of action. If you want to spend about 1500. It can be fixed but not worth it. I would trade the car and just put some cool air in it and sell it. Still low miles for the year but air can be important.
I am making payments on it still. so have no choice but to either fix it or not. I have other issues with it. so may have to make the choice depending on if 'black death' has occurred.
Heather M ah Black Death. The clutch will soon disintegrate. If you are stuck with it for a while just have them fix everything. It is the labor that is expensive otherwise it may not last if you just fix the air conditioner clutch. Have them fix it and it will make it for a while.
Local Honda Dealer in Vestal NY BS'ed us into buying a used control board and then after the board went in they replaced the compressor, clutch and other parts. This was on a 2007 CRV. I also have a 2005 and I'm waiting for it to blow. I sent a letter to Honda complaining. I got 1 call back from them and I've been trying to reach them ever since. I'm sorry I ever got into Hondas and these will be the last. It also doesn't help when Miller Honda, the money grubbers are the only deal in town. Honda knows they have a problem but could care less about customer satisfaction. This isn't a recall but there is a Service Bulletin on it. Dealer wont tell you unless the part fails and it's only up to a certain mileage. Honda is not an honorable company nor is the dealer in Vestal.
I have a 2008 with about 88,000 miles on it. I just bought it at 86,000 from a private seller, single owner. I called both my mechanic and the local Honda dealer. They said there is no recall for my VIN number. Lady at the dealer said she wished there was, bc they get paid either from Honda or me and it doesn't make a difference to them. Why would some have recall and some not, when the unit is the same?
+Vista Wholesale See also this clarifying YT video that further explains A/C compressor clutch problems on 2002-07 CRVs: th-cam.com/video/Q4ajblXnh2E/w-d-xo.html Also, there is presently a Service Bulletin (this is not a "recall") open for 2007-11 CRVs having A/C compressor clutch failures. It is #SB-12-072.
I have a 2006 and never received a letter about the A/C . Only the window switches and air bags. I did thou get a letter about the oil filter may cause engine fire the recall if your car fries/burns up ended 2019. Honda doesn't want to place new a/c's in cars for free. They should have let customers know there is a issue.
When we had a problem with ours, we contacted the dealer, and they stated that it is an open recall. Ours was fixed free of charge and this is a common problem, so much so that there was a class action suit. svc bulletin #12-072 Warrant Extension: A/C Compressor Clutch 2007-2011CRV This is the 3rd generation of problem. Other services bulletins have been issued I will try to provide those numbers to you.
SILENTJRM 09-076 October 14, 2010 Applies To: 2002-04 CR-V - ALL A/C System Does Not Work (Supersedes 09-076, dated July 23 2010; see REVISION SUMMARY) REVISION SUMMARY The DIAGNOSIS and REPAIR PROCEDURE sections were revised. American Honda recommends that you review these sections thoroughly. SYMPTOM The A/C system does not work. PROBABLE CAUSE The A/C compressor failed. CORRECTIVE ACTION Inspect the A/C compressor, the A/C compressor clutch, coil, and all other A/C system parts. Replace any parts that are internally contaminated or fails the service manual test.
The AC compressor clutch went out on my 2007 CRV last spring. The car had 130,000 miles on it at that time. I live in Ohio and this was the first time I used the AC in 6 months. They will not reimburse me for the repair even though it's within the 7 year time frame, because of the mileage. Suggestions???
I just got my CRV back from Honda... I saved paying over $1500+ out of pocket by 2000 miles - am at 98.000 anything over 100k would have been my HIT ! God is great !
Now that's the purpose of my TH-cam channel! Helping others through my own experience and saving people some serious cash. Glad this helped, especially at the right time. Just a few more miles and this would be a very different ending.
does this only apply if you have an extended warranty? Mine's in the shop right now and they want $1100. Not sure my warranty situation because we bought the car out of a lease from family member. I just left a message saying there's a recall (good luck, i know).
I would fight it and get the management attention etc. I would even get local TV if they won't honor your recall...fight, fight, let them show you terms and conditions. You might want to call Honda USA and file a complaint. I sound harsh but its your money !!!
David Negron they are saying i don't qualify because my car is a 2007 from January, so it is past the 7 year mark. i complained and they're supposedly taking it up with a district manager to see what they can do. just annoying because how would i know to take my car in before January to fix a problem I didn't know I had? Didn't get a letter in the mail or anything. Going to complain but right now just hoping for a discount.
My honda dealership said there is no recall on this, but my car hasn't had AC since last August and sounds rattley - could be the compressor. Who do I call to complain or to try and have them reconsider? Is there a recall number or something I can refer to other than sending them this video?
Taryn Jenkins This is more of a service advisory note.....as they do not want to cover the costs for this poor design. Honda has agreed that this is a poor design and was covered under our honda dealer. Of course this will occur again due to the location of the compressor, but this is a wide-spread problem with the year models mentioned above.
broomballusba12 You've got that right. Honda knows they have a problem but wont cover it. Wondering if this could be pushed again under a class action.
hi guys , is this warrenty valid in India ,i have a 2007 model and they are saying there is no recall for the air compressor , what should I do in this case ?? kindly help me out ...
This is more of a service advisory note, than a true recall. I would just contact the local honda dealer to see how they can assist, as this is a manufactures issue.
broomballusba12 They are saying did not get any notification from Honda so we will not be able to help you in this case , i am stuck . what do i do in this case ???
in our case, the a/c did not work. We took it to the dealer and they are the ones who recommended the work done under the warranty / recall / service advisory / program , since we purchased the car from the Honda dealer less than 25 months after purchasing it.
Hi after reading all these comments I wish I never bought mine , plus I bought it with the air con compressor. Not working it was making a loud grinding noise but because the crv was going cheap , I went ahead and bought it, driving it home 67miles away it stated to smell of metal burning I was told that it was sized . I am about to by a air con compressor unit for £200 complete or do I need anything else plus is it true it also runs the power assisted steering can some one please advice me thanks
I have a 2002 Honda CRV and I have had to replace the air conditioning compresser 2 times. I called the Honda 800 number and talked with customer service and they told me my car is old and they feel like the car has serviced my needs well. I had paid for the 100 thousand warranty and the first repair was paid under this warranty. Now with the 170,000 miles, the air conditioner has gone out again.So much for thinking that the Honda cars will give you over 200,000 miles. I feel like this this vehicle is no longer reliable. Now I have to think about getting a new car, but will I get another Honda. I don't think so.
The claim made by broomballusba12 concerning a recall is simply not true. This video needs to be edited and aligned with actual recall bulletins. Although most would agree that Honda should be obligated to do so, the fact of the matter is that they have not taken any action at this time.
My compressor went out almost 2 years ago so I had it fixed by my regular mechanic, not knowing about this issue. The compressor is acting up again so I took it to a dealership who said that the work would be covered under warranty...until they realized that I had already had it replaced somewhere else. Now I am waiting on a response from the dealership to see if they will cover these new repairs. Do you have any advice in regards to either getting a reimbursement of some sort for my original repairs or forcing Honda to cover these current repairs?
Stepha Zamora unfortunately not.....in many cases, if you do not allow the mfg to have an opportunity to fix the problem or aid in a solution, then they will always find a way out. It is always best to have the dealer assess the problem, and fix some items, but there are many other options available. I am sorry to hear that the mechanic did not solve your problem, as this was not his fault, it is poorly engineered. If you are persistent, the dealer may help, but I would not expect it to be done for free. Possibly a discount, but it would be based on the dealers discretion. Good luck, it is hot out there these days, and we all need cool air.
My 2008 CR-V with 83K miles and 7 years, 6 months got the AC problem 2 weeks back. Dealer confirmed it is the #12-072 issue but since I am 6 months over 7 yrs, he placed a call to Honda USA to check eligibility. Seems they will cover 50% of cost only since I am over 7 yrs but within 100k miles. That would be abt $250-$275 from my pocket.. Do you think its a good deal to accept or should I try talking to Honda directly by myself? Has anyone had luck in such a case talking to Honda USA for 100% coverage? Thanks.
ggowrish12 anything is usually better than what most people have been offered. I would urge to have them completely cover, BUT, if you only have to pay out $250.00 after owning it for seven years, consider the alternative, they could easily so no to any help and could costs up to $1400.00 . Just my 2 cents.
Yes it is not a recall they extended the warranty to 7 yrs.. My AC went out totally at 7 yrs and 7 months ( Honda says they will not reduce the 900 charge) even though I have had the AC worked on years prior. If you can find a Honda dealer that has the parts to fix the other warranty items please let me know because my dealer has not had the parts for 2 yrs. I find this odd.
I have a 2004 CRV with 55K that I only put about 1K or less miles per year since I bought it 3 years ago. I am sitting idling a few weeks ago, and a nasty smell comes from the AC and it stopped cooling. Took it for diagnosis and was told entire system is dead they want 6 grand to put it right. When I called to make the diagnostic appointment, the guy said it sounded like the evaporator, but after evaluation decided on the above.Seems like a second opinion is in order, but anybody got ideas?
i even got my compressor/clutch replaced out of my own pocket about a year ago and just now, the ac clutch is making the same clicking on and off noise. i even tried replacing the ac clutch relay which didn't work either. i did notice the ac cooling fan as not been spinning as well. i'm at a loss on what to do especially after replacing the ac compressor clutch last year and now the relay.
Hello.....I had to check with my wife and my mom. The a/c was covered under the 100,000 mile warranty. Honda would not admit to a problem, and thus will not do a recall. It was our mechanic, who told them of the on going issue and told them, not to replace it, because there was a class action lawsuit. I am so sorry I misspoke, the words used were "recall" when I pressed I was told, well not actually a recall, a class action lawsuit. I apologize for the mis information! Good luck....this is our first and LAST Honda ever
My a/c went out on my 2008 Crv on 6/14/15, under 56,000 on the car. Same thing happened to my daughter and her 2008 Civic, last year in Phoenix. My husband called the dealership and asked if this was covered under warranty. He exlained that he read on line, that this was a common problem and was told it was covered under a warranty. Of course they wanted to charger us $129 to bring it in to check to see what the problem was, which we said no. They later said, after my husband asked them over and over and over, if it was covered and they said no. We took it to our normal mechanic, who is a good friend, and he fixed the clutch for us. $762. Makes me sick that is is happeniing when the car has less that 56,000 miles
Cathy Fazekas The Honda dealer whom I did not puchase my CRV from, wanted to charge me $115 to check it first, I was willing to do it, then when it was confirmed that the problem was caused by the Compressor AC Clutch, they did not charge me that $115 quoted. By the way the young consultant who waited on me actually told me about the A/C compressor clutch Warranty Extension Campaign after he learned about the AC problem, so he said that he can have the AC recharged as I asked originally with $115 or have it checked out with $115, thank goodness, I chose the later and not have to pay for it!!
This is more of a service advisory note, than a true recall. I would just contact the local Honda dealer to see how they can assist, as this is a manufactures issue.
I called them they said I don't have a recall on it but I have al ready fixed my ac 3 times what do i do i don't want to pay for the 4th one please someone help I am a college student please I have a 2008 cr-v please someone help
This car is 16 years old, no car company will replace any part or honor any repair at this time. This posting is many years old and a service bulletin was issued many years ago which has long since passed. Any repairs will be at the owners expense.
@@broomballusba12 I beg to differ, just received back a 2004 mazda that they complied with 4 recalls, one was to replace front lower control arms, my point was that honda said my 03 crv never ever had a recall, or service advisory for the AC clutch.
The key..."Poorly designed product." There's no recall but they had a warranty extension. They had service bulletins but unless you check for those yourself, Honda wont tell you. I have 2 CRVs. One went, $1100. The other one, I'm just going to trade it somewhere. I contacted Honda America and they wont do a thing. Last time I'll buy Hondas. Pretty crappy way to do business.If you live in the southern tier area of New York, stay away from Miller Honda....not good.
OK. So the complete compressor with AC kit is $350 at auto zone with lifetime warranty. I got labor for $180. It took him 1.5 hours to complete the job. I reckon if you get aftermarket part, and less warranty, and DIY its cheaper. Lol.... Maybe a $250 job for you ... Trying to get my dealer to cover it under the "I drove it for 5 days can you cut me some slack" LAW. HE offered split the difference. I pay for part he covers labor. I said OK. And wish the AZ lemon law for used cars was more clear. Nobody needs lawyers involved. Just Fair is Fair.
Just call to honda usa. I called and they accept there is a recall. For my bad luck my honda warranty for the compressor 100K or 7 Years expired last february and now i have to cover the expenses.
I just got back from a dealer and I was about to buy a 2008 crv exl but on the test drive the AC didn't work! I told the salesman and he said they would charge it and check the brakes (because they were squealing) and he would call. me when it's ready for another test drive.. lol Now I know the AC didn't need charged and it's probably out completely! I can't wait for the salesman to call me back!
Tammy Warren not only the AC ,all 2008 crv's have another problem wich is the steering rack and pinion it's very expensive to fix & there is no recall, Honda refuse to take responsibility for.
I didn't buy it because of all the complaints I read before I went back. They look nice but until they get their parts to stop failing I'm steering clear of them!
Just have my 2009 CRV AC fixed with my honda dealership, they installed a new clutch, coil, new relay assy., and were been done under THE WARRENTY EXTENSION CAMPAIGN #12-072 without charge. They did charge me $129.95 to recharge AC system, I was told that when they disconnect the clutch from compressor and others, the R134 will be lost, so clean up the line and recharge AC are needed, I hope they're not pulling my legs!!
Grace Wang That is a true statement that the R134 will be lost once the disconnect the lines. $129.95 is a small price to pay for the repair though considering the time and money others have paid. Ours was done at no costs.
Most states shops have to be certified by EPA, federal law to capture the Freon. Up to 1000$ fine. Just like the catalytic converters must all be replaced $5000 fine per cat.
The fellow at our dealer checked the VIN on my 2008 and explained there's no recall on _my_ car, but that had my car been built in a different plant, a faulty A/C compressor recall may have applied.
Steven Nilsen sounds like they are trying to shift the blame.....it is more of an advisory note than a recall due to the large issues of problems. It is located in a very bad location, and regardless of the plant it may have come from, they all use the same components. Be persistent and they should take care of this from the honda dealer where purchased.
broomballusba12 Well, I wasn't given an inch of room to complain with the dealership. It was the A/C compressor and the dealership put me in contact with Honda America. I explained my situation to Honda America - I was just a month out of my 7 year warranty on this part and well under 100,000 miles. They gave me no gruff about where my vehicle was built, no gruff at all. They opened a case and within the day elected to cover most of repair!!! The dealership hustled to finish so we'll be taking our weekend trip out of town with A/C. Ah, the comforts and hassles of modern living.
Ok so I took my 2007 CRV to honda, even found and printed the extension campaign #12-072 off google. Honda America was more than happy to Not help, and same with Arrowhead Honda because I was over my milage. These ac compressors fails due to poor design, Honda needs to take ownership and stop charging us to fix their mistake! Cost me over $1200.
I bought a 2008 with 104,000 about 2 months and this problem happened about 2 days ago.. im heart broken that this happen! I called Honda and they will not honor the the warranty.
listen guy....please do your research before posting such a video...there is no recall for that issue it is a warranty extension only....the warranty extension is in place to cover vehicles that may have excessive wear on the a/c compressor clutch assembly causing it to have trouble engaging properly. not all vehicles in this model-year ranch are affected...the a/c control relay for the compressor clutch can often be the cause of this problem, or even the even a system leak will also cause the a/c to stop operating. by delivering fragmented advice, the only thing your accomplishing is causing friction and hard feelings between a customer and a dealership in the case that a customer arrives at a dealership thinking that their repairs are free and the issue is caused by a part other than the part covered under the extension.
This is a service advisory as noted in the title. This video is also 2 years old which I am pretty sure does not apply any longer for this advisory. I no longer own this vehicle as the dealership repairs also failed after 18 months. Regardless of the friction this may cause between dealership and customer, I can assure you that there is very little one can say except that this is a poor design flaw. A reputable dealer stands behind his product and a customer gains some respect for a dealer as to the extent of the service provided. Recalls are expensive and embarrassing, where a service advisory is basically a warranty extension because they know a flaw exists but without safety issues to ones life. Thank you for taking the time to post your reply.
Who cares if it was a recall or a warranty extension? The fact is the AC design sucks, the compressors are blowing up, and they are very expensive to replace.
i have a 2006 Honda Civic(8th gen) known issue with these aswell. Called corporate they werent able to help at all. this is a known issue. honda is holding out on us due to the recall on the air bags and others. this is an easy fix but hard to get to on my 8th gen. i live in texas where its 100°F almost everyday. this is a weak point of the car and honda wont do the right thing and fix it. i have owned a honda my entire life. (3) this made me so mad i will never buy another honda! great cars but honda is lying and will not take self initiative knowing its a manufacturers defect. going nissan or toyota. done with honda forever! dishonesty is bullshit! i was told by dealshipships and other mechanics i needed a new compressor and was going to run me $1200! its the ac clutch that is all! these idiots couldnt diagnose the real problem. they just want you to pay up! it will fix the problem but only until the clutch gets worn over time because of heat again!
Just wanted to add that thanks to this video I had nearly $900 taken off my repair bill from the local Honda dealer. My 2007 CRV went in with the apparent clutch problem. they wanted $1100 to fix it and did not mention a recall. I looked it up and found this video. Called back and the dealer admitted there is an "open recall" but said my car didn't qualify because it is (barely) older than 7 years. I got mad and called back a bunch of times, then got ignored the rest of the week and Monday. So they had my car from Wednesday to Monday with no response to me. They finally called back Tuesday and Honda is going to pay 85% of the bill. It pays to be a pain in the ass and it pays to do some research! thanks to whoever made this video.
Now this is the reason I made this video, To help others save money!
It is good that your dealer finally gave in, as they know this is a design issue, and they did the right thing.
FYI I own a 2008 CRV with only 63,000 miles and the ac clutch just went out. My boyfriend found this post for me and I asked my local dealership about it. Well I just fell out of the 7 yr or 100,000 whichever came first warranty extension. (yes not a recall) I was ready to call corporate myself to deal with later but the service manager at Dale Sharp Honda (Topeka, KS) did it on my behalf and he was able to get Honda to cover 70% of the repair cost. Which the tech explained to me I got the better end of the deal vs. if it was under warranty due to what my cost would have been. I'm one happy camper is all I can say and thank you for posting this on TH-cam. (and thank you Dale Sharp Honda!!##)
Yes, I am glad this helped and again, this is an older video now, most warranty extensions would be over by this point. I am happy you have air again.
I have 2003 honda crv and the ac is out of order. we were told that the ac air compresser is shot. wondering if we could get it replaced for free. I heard that they ordered a recoled them, please let me know thank you
Thank God...my car is being fixed as we speak - I took it in this morning telling them am having signs of a/c issues and I recall getting a letter years back ago stating this issue from Honda...great notice - I just sent it to several friends of mine that drive CRV's...
I am having problems with mines now 2009 Honda crv. Are they still fixing this issue?
Glad I didn’t buy this car I rather go for a Toyota they never let you down
I have a 2004 Honda CRV with AC problems. Thanks for this update
RECALLS are only for safety issues. This is not a safety issue; and therefore, is not covered by Honda. I called the national office to confirm since my 2005 CRV had this issue. Thought this update might help.
Fact unfortunately
I have a 2009 CRV EX-L with 90:000 miles.. The AC was blowing warm air. I remember the Honda Letter specifying the problems and extending the warranty period. When I called the Honda dealership, they wanted to charge $330 for a “diagnostic” test, which was more than half the cost of a new compressor. I asked “why?” Since the Honda Letter already identified the specific problems, that I was experiencing. They said “that’s our policy!” Seems like typical dealer BS to me. I had a local independent shop replace the compressor instead, at a reasonable cost.
We have owned Honda's since 1973. I am ready to switch after all the issues we have had lately with our 2008's,
Wrong! Not a recall, just a warranty extension. Of course doesn't apply to mine as my warranty is long gone.
Hi, I hv a Honda CRV 2008YM ..While running ac cooling goes off and it expels water (sticky) thru the vents and will star blowing hot air.. Will this recall applicable outside US also. ?
Is this still covered?
Ours just went out in our 2008 honda cr-v ex-l. First time I called Honda, a service manager said we're 3 months out from the coverage, and despite us being under 100K miles, they won't cover any of it... but, what was covered is the air conditioning coil and clutch, which costs $300-400 to fix. I called again to get a firm quote, and they said it would be about $1200, and that our car wasn't even part of the covered models.
Thanks for this video. My AC just went out and I only have a 112K on my 2008 CRV. I maybe out of luck though.
Did y ou try calling honda?
Does this RECALL accepted in DUBAI in 2020?...I have HONDA CRV 2007 facing problems with AC compressor and clutch, Compressor is not starting immediately after switching on the car , after 5-10 min of drive it’s starting and working fine, and moreover when I make a Full wash at service center ( inside the bonnet and under the car) the AC compressor clutch is switching ON & Off continuously till the water is dried completely till 3-4 days... took that to local mechanics but unable to figure out the problem..
Is this also in Europe ? I have a crv 2009 and cannot find anything about recalls in Europe
Only in USA and a service advisory- not a recall.
Hi, I saw that service bulletin 12-072 is only for 2007-2009 Honda CR-V
I've got an 09'. Just had mine fixed in a local shop today. 130k for mileage. Replaced compressor, condenser evacuated and recharged for $800. I hadn't seen this video but wouldn't have helped anyway as I'm past both 7 years and 100k. A lot of money but not as bad as people being gouged by the dealers. I asked about the life expectancy of the replacement and he said he does them all the time and doesn't have anyone come back. He installs aftermarket stuff not OEM. He also said he always does the condenser with compressor change. The condenser is rejecting all the absorbed heat and an old compromised condenser will kill the new compressor if not changed. Mine was bowed from the previous owner bottoming out on something so might have added to the problem. As someone with asthma who considers AC a necessity I would have seriously considered not buying this car had I known of the existing issues. Hopefully the replacement will last.
skeeter2112 Have it lasted so far?
What was the recall campaign number for the recall? Honda dealer says there is no or havnet been any recalls for our 2006 CRV.
My ac just went out yesterday, blowing cold then straight to hot and Im in Phx Az, I have a 2007 Honda CRV, think its the same issue? Where can I find this recall?
Phillip Brock I have the same year and it just did the same thing. I took it to a local mechanic--they said the compressor was blown and it would be over $800 to replace. I'm thinking best to take it to Honda and argue the point.
Update. Took it to Honda, I printed up the issues and warranty extension paperwork that I found on google, they said that it didnt apply, wouldnt give details but said the compressor broke, not the clutch... I still call B.S and argued my point, no avail, charged me $1250. Got it fixed but damn! I cant believe they wouldnt take ownership and just take care of it, but they wont. I called American Honda too. No luck.
I checked with Honda. They wouldn't give it to us either. There goes $819...
ya its b.s
Phillip Brock It's pitiful the way Honda is dealing with this. We have a 2007 CRV as well with 148K miles. Compressor went out a few months ago. Replaced it with an after market compressor in the hopes it won't happen again. Only ended up spending $400. Have owned countless Honda products and have always been happy up until now.
I Have a 2008 CRV and the AC just stopped working. I can't find anything on the Honda site about an AC compressor recall. Is there a Recall number associated with this recall?
What if you already have 100,000 miles?
My 2011 ac stop working. Soon after it started making a rattling noise when idle or going 0 to 20 mph. Took it to honda, found it was due to the ac compressor. Ot was going to cost 1500 to fix but thanks to warranty it only cost me 50.00. Thank goodness.
Do you have the recall number because when looking at the recall list for CRV 2006, I dont see this recall.
Can you quote the TSB reference number for this? Or give a link to the web page detailing the recall or TSB? I can't find it anywhere online. Not NHTSA, not any of the CarComplaints or HondaProblems sites or forums. I do find complaints by individual owners, but no formal notifications about recalls or TSBs.
I have a 2008 Honda CR-V with 83K miles and the A/C stopped working a few days ago. I found this video so I called the dealership to ask about it. It is not a recall on the parts but simply an extended warranty which applies to the A/C clutch and coil. The warranty is good for 7yr/100,000 miles so if you have an 07' with less than 100K miles this is your last year to get it replaced for free. I read some disturbing stories that others had them replaced and within 6 months they were dead again. I've scheduled the replacement for tomorrow (very quick to get me in), lets just hope to hell it lasts...
glad this video helped you......at least it may save you a couple of green backs from the dealership.
broomballusba12
The information on the web is not so apparent but this video is the first result I found. Thanks for going through the trouble!
Hi, please let us know how your repair went. I am calling the dealer tomorrow to take in my mother in laws 2007.
alfredobrown
My repair went well. They replaced the necessary parts, and 4 hrs later I had cold air. Happy so far.......
Bruce Glazier well i just bought a used 07 honda crv a few months ago and just found out about this problem. My crv has 89k in miles. Anything i could do or is it too late?
broomballusba12, A/C in my 2007 CRV stopped working yesterday. My car is 8+ years old with 83K miles. Any idea if my car will still be covered?
Sushil Agrawal Hard to say, the clutch should be covered, however many folks are stating that the company has refused to work with them. Mine was covered, and the extension was in place for an additional 7 months. Call the local dealer, be persistent, this is a common problem. Hopefully you will have the same success I had.
Sushil Agrawal No mam I am having the same issue your mileage may help you though . Mine was two years over I called my dealer if everyone bombards them with calls something may get done that is Honda America's they will tell you this and that and tell them you want a goodwill Policy done mine is in the shop since Sat waiting on an agreement .
Does the extended warranty on this include the compressor itself or just the clutch? My ac is making noise and was told by a mechanic that the compressor needs to be to be replaced. Taking my 2008 crv to the dealer tomorrow. Hopefully it's covered.
wco1970 should be covered, because it is actually the compressor location causing the clutch to go bad and implode.
Good luck....
Where did you get this info? I just contacted Honda and there is no recall on my 2007 CRV.
fyi my local honda dealer knew of the extended warranty when asked (it was not a recall) I posted my issue and resolution just now
Robert Lahann damm. I got an 07
My 2008 CRV's AC just went out & I only have 25,000 miles. Called the dealer about getting it fixed with the AC recall & was told there is no recall for my VIN & I can bring it in for a diagnostic. What am I supposed to do now? I don't have that kind of money to invest if I have to replace it, is there anywhere this recall is stated in writing that I can show them & how do I get them to honor it?
Mary Ralicki mskf.net/wp-content/uploads/2012/07/Honda.pdf
Service Bulletin (this is not a "recall") open for 2007-11 CRVs having A/C compressor clutch failures. It is #SB-12-072.
Hope this helps.
NEED HELP!! My car is too old to qualify for warranty. Should I replace the whole air compressor unit or just the clutch coil part?
Replace the whole unit and clutch, the labor is the majority of the costs - have them do it all at one time, and that should last the rest of the vehicles life.
@@broomballusba12 I've had it done twice already. About to take it in for my third go around (August 2019).
@@dagrote1sorry to hear that. Are you using new ac compressor or rebuilt? What brand? For most people, one or two replacement of the AC compressor should be enough for the life of the vehicle. About 300-400k miles
@@hellagrant Apparently with this model and make, the compressor sprays shards and oil when it fails and takes down the entire system. It's called "Black Death," and there are even after market kits specifically for it, it's so common. My CRV is 2006. It's all over the Internet.
Turns out the 2003 uses the same AC system as a Honda Civic. Sure that flies in Minnesota or somewhere, but in Arizona, not so much.
My Honda dealer recently put in a charge of Arctic Blast in my compressor just a month ago, which basically killed it, and my compressor and clutch blew up yet again.
They are happy to charge me full price for a replacement...
This will be my 4th one.
known a/c clutch gap issue, if you know what you are doing you can fix this yourself for free. i will be making a video calling out honda when i fix mine tomorrow! i promise i will get honda exposed!
But you promised...
Dustin Millican did you fix yours and did you make a video calling out honda? Please post a link for us.
it is a shame, i am sitting in Honda dealer and i have the same problem and they will not fix it because it has to be 7 years from original date and my car is 8 years from the date. They are asking me to pay $1600 to fix it. I bought this car brand new on 2008. I am very dis-pointed with Honda.
What can I do?
What if my car just hit 100,000 Miles? It is an 2007, so it is also 7 years old. Is the warranty extended from the date or purchase or from now on?
For 2002-2006 crv replace the compressor with a piston type one. There is a drop in replacement just need to add a longer serpentine belt because the inclination of the new conpressor need more belt... the stock honda element serpentine belt work perfect. If your actual compressor blow up replace the condensor too. Install 'thedeslogger' (just an extra protection but not required) from 4seasson and you will have a tong time trouble free A/C system.
links to piston type compressor?
I call my dealer and they say there is no recalls on AC for a 2007 Honda CRV. Do you have any documentation or link that I can print and take to the dealer? They don't want to fix it for less than 1K.
Thank you.
this is an old video.....any warranty or extension is only for the original owners at the time of notification.....(service bulletin #12-072). Since this is 2016 I am confident that no dealer will fix at this point without charging the consumer.
I wish I had known about this. Think I could still bring it to them even if I've had it fixed twice before?
doubt it....they usually claim that if any one else outside the dealership works on the car it will void the warranty.
there is a newer statute which I found posted prominently at grease monkey stating that you can't be penalized for going outside a dealership to get your car fixed (that this would not void the warranty). I believe it was federal but you may want to check.
+Debra Bowers Thanks!
I got an 03 that is under 100, 000 miles. If I go in there with the tsb you think they will fix it? What if I go in and make a power move on em.
H Majhail I really doubt they will fix it. When you are not the original owner and it’s only a tsb. I would not expect them to stand behind a 15 year old car. This would not be something I would expect from any mfg after 7 years.
Yeah I really wasn't thinking they would lol. But you forgot 3 important words in your description, 7 years from the original date of purchase or 100,000 miles, *whichever comes first.*
From what I can tell the clutch isn't engaging. So tomorrow I'm going to rule out the relay and if it's not that guess I gotta order the parts and do it myself. Looks like a pretty small job as outlined in the tsb.
I've got a 2005 Honda c r v with over a hundred thousand miles I've had trouble with it when I first bought it being a widow I didn't no what to do please help mthank youe
So I have a 2003 I just bought, 180 k. AC worked great at first then crapped out. Can I still take to a dealer to get fixed? How?
Philip Plowman Not unless you pay them. This is no longer under any warranty extension. This was not a recall but a service advisory
This is not covered.
I am experiencing the same problem. But Honda UK is saying that I would have to pay because it is outside the warranty. Strange...its always been serviced by Honda, why didn't they ever mention that the part needs to be replace. But now the part cost £900 thats without labor. If they recognize that its a manufacturing fault, then it should be replaced free of charge.
I have a 2007 crv and it stopped working yesterday. When taking it to the dealler will they ask me a recall number or something??
Mateo De Los Rios I believe it's not a recall since those usually deal with safety issues. Instead, it's a technical service bulletin and warranty extension possibility. TSB Reference #SB-12-072.
Came across your video while troubleshooting a CR-V compressor failure. It's toast, but I'm curious... What did you use to shoot your video?
Bc Payne Believe it or not .....an iphone 5
You forget to mention these cars have notorious Starter problem as well, just started getting these problems but the engine still runs strong.
I think I’m going to AC delete it with a shorter belt, I don’t use the Ac anyway. And my car has 132,000 miles, pretty sure they won’t fix mine, I’d have to pay for it. Plus it’s giving me bad starter issues, other than that the Engine runs strong, not a bad 5speed automatic transmission
Since the CRV and Element are the same I wonder if this will include the Elements.
I am unsure of your year, but this did carry over a few models.
Having A/C problems with my 2004 Honda CR-V. Was told by service desk that recall did not apply to my car, and that they go by the VIN# to determine which car has a recall or not for A/C. Now that makes no sense. 😒 That basically lets me know, I'm on my own. 😖
Rachel Fowler Yep. Especially at this point. This vid is old but the problem was large enough of an issue that recall would not help as it is the location of the a/c clutch that is the problem. Summer is almost over but to replace would have the same issue again at some point.
Cool info… Thank you dude
No
I used my vin to see if my vehicle was valid I am having this issue but I can’t find it on the Internet. Please help
Billy Stinson this car is older than 12 years old. There is nothing to do as it is not covered any longer.
WOW...We JUST bought this car an hour ago and the AC went out. Worked on the test drive. 2007 CR-V with 177,218 miles. What can I do??
Take it back. Quickly.
Go to Honda Dealer ASAP and ask for a "Goodwill Assistance" for Service Bulletin#12-072.
I just bought an 07 crv a few months ago with 89k miles. Is there anything i can do
What ever happened?
I have a 2003 honda crv. I bought it used two years ago. the ac just went out. is this part of this recall or is it because the car is 14 years old?
the car has 131,000 miles.
Heather M It's just old at this point. Bound to happen. No recourse of action. If you want to spend about 1500. It can be fixed but not worth it. I would trade the car and just put some cool air in it and sell it. Still low miles for the year but air can be important.
I am making payments on it still. so have no choice but to either fix it or not. I have other issues with it. so may have to make the choice depending on if 'black death' has occurred.
Heather M ah Black Death. The clutch will soon disintegrate. If you are stuck with it for a while just have them fix everything. It is the labor that is expensive otherwise it may not last if you just fix the air conditioner clutch. Have them fix it and it will make it for a while.
Local Honda Dealer in Vestal NY BS'ed us into buying a used control board and then after the board went in they replaced the compressor, clutch and other parts. This was on a 2007 CRV. I also have a 2005 and I'm waiting for it to blow. I sent a letter to Honda complaining. I got 1 call back from them and I've been trying to reach them ever since. I'm sorry I ever got into Hondas and these will be the last. It also doesn't help when Miller Honda, the money grubbers are the only deal in town. Honda knows they have a problem but could care less about customer satisfaction. This isn't a recall but there is a Service Bulletin on it. Dealer wont tell you unless the part fails and it's only up to a certain mileage. Honda is not an honorable company nor is the dealer in Vestal.
I have a 2008 with about 88,000 miles on it. I just bought it at 86,000 from a private seller, single owner. I called both my mechanic and the local Honda dealer. They said there is no recall for my VIN number. Lady at the dealer said she wished there was, bc they get paid either from Honda or me and it doesn't make a difference to them. Why would some have recall and some not, when the unit is the same?
There is NO RECALL !! Although Honda is aware of the issue.
thank you. This was helpful.
I have this issue, took it to the dealer today and was told there was no recall and they wanted $1200 to replace the clutch. ????????????????????????
+Vista Wholesale See also this clarifying YT video that further explains A/C compressor clutch problems on 2002-07 CRVs: th-cam.com/video/Q4ajblXnh2E/w-d-xo.html
Also, there is presently a Service Bulletin (this is not a "recall") open for 2007-11 CRVs having A/C compressor clutch failures. It is #SB-12-072.
No recall on 2006 either!
My CRV is a 2006 with 147746 mi, and I have a A/C compressor and alternator waiting on the shelf,.
I know this is a old video. But do they still honor the recall?
I have a 2006 and never received a letter about the A/C . Only the window switches and air bags. I did thou get a letter about the oil filter may cause engine fire the recall if your car fries/burns up ended 2019. Honda doesn't want to place new a/c's in cars for free. They should have let customers know there is a issue.
When was this recall issued? I called honda and they said there is no recall on my 04 CR-V
When we had a problem with ours, we contacted the dealer, and they stated that it is an open recall. Ours was fixed free of charge and this is a common problem, so much so that there was a class action suit.
svc bulletin #12-072 Warrant Extension: A/C Compressor Clutch 2007-2011CRV
This is the 3rd generation of problem.
Other services bulletins have been issued I will try to provide those numbers to you.
broomballusba12 thank you that would be much appreciated
SILENTJRM
09-076
October 14, 2010
Applies To:
2002-04 CR-V - ALL A/C System Does Not Work
(Supersedes 09-076, dated July 23 2010; see REVISION SUMMARY)
REVISION SUMMARY
The DIAGNOSIS and REPAIR PROCEDURE sections were revised. American Honda recommends that you review these sections thoroughly.
SYMPTOM
The A/C system does not work.
PROBABLE CAUSE
The A/C compressor failed.
CORRECTIVE ACTION
Inspect the A/C compressor, the A/C compressor clutch, coil, and all other A/C system parts. Replace any parts that are internally contaminated or fails the service manual test.
broomballusba12 Okay its not a recall unfortunately. It sucks how they arent doing anything to fix this problem.
SILENTJRM
Upon further information. The recall is for 2007-2011 CRV's.
The earlier models were in a class action lawsuit.
The AC compressor clutch went out on my 2007 CRV last spring. The car had 130,000 miles on it at that time. I live in Ohio and this was the first time I used the AC in 6 months. They will not reimburse me for the repair even though it's within the 7 year time frame, because of the mileage. Suggestions???
Burn your cheap car!🚗.
😂👍
I just got my CRV back from Honda...
I saved paying over $1500+ out of pocket by 2000 miles - am at 98.000 anything over 100k would have been my HIT !
God is great !
Now that's the purpose of my TH-cam channel!
Helping others through my own experience and saving people some serious cash.
Glad this helped, especially at the right time. Just a few more miles and this would be a very different ending.
Amen brother.... I posted on my FB to pass along the help as well...
does this only apply if you have an extended warranty? Mine's in the shop right now and they want $1100. Not sure my warranty situation because we bought the car out of a lease from family member. I just left a message saying there's a recall (good luck, i know).
I would fight it and get the management attention etc. I would even get local TV if they won't honor your recall...fight, fight, let them show you terms and conditions. You might want to call Honda USA and file a complaint. I sound harsh but its your money !!!
David Negron they are saying i don't qualify because my car is a 2007 from January, so it is past the 7 year mark. i complained and they're supposedly taking it up with a district manager to see what they can do. just annoying because how would i know to take my car in before January to fix a problem I didn't know I had? Didn't get a letter in the mail or anything. Going to complain but right now just hoping for a discount.
I have a 2010. My ac doesn’t work. What can I do?
For a car 9 years old, not much, it will be at your own expense at this point.
My honda dealership said there is no recall on this, but my car hasn't had AC since last August and sounds rattley - could be the compressor. Who do I call to complain or to try and have them reconsider? Is there a recall number or something I can refer to other than sending them this video?
Taryn Jenkins This is more of a service advisory note.....as they do not want to cover the costs for this poor design. Honda has agreed that this is a poor design and was covered under our honda dealer. Of course this will occur again due to the location of the compressor, but this is a wide-spread problem with the year models mentioned above.
broomballusba12 You've got that right. Honda knows they have a problem but wont cover it. Wondering if this could be pushed again under a class action.
hi guys , is this warrenty valid in India ,i have a 2007 model and they are saying there is no recall for the air compressor ,
what should I do in this case ?? kindly help me out ...
This is more of a service advisory note, than a true recall. I would just contact the local honda dealer to see how they can assist, as this is a manufactures issue.
broomballusba12 They are saying did not get any notification from Honda so we will not be able to help you in this case , i am stuck .
what do i do in this case ???
I had my 2010 CRV with 80,000 mi A/C clutch replaced today under warranty.
Is the recall still applicable if I'm not the original purchaser of the car
donovan renteria we bought ours used, and was covered by the Honda dealer.
And u just took it there
in our case, the a/c did not work. We took it to the dealer and they are the ones who recommended the work done under the warranty / recall / service advisory / program , since we purchased the car from the Honda dealer less than 25 months after purchasing it.
Thx for the info
***** Thanks for the info, just entered my VIN on the Honda website and confirmed there was no recall, how do we find out the extended warranty info?
Hi after reading all these comments I wish I never bought mine , plus I bought it with the air con compressor. Not working it was making a loud grinding noise but because the crv was going cheap , I went ahead and bought it, driving it home 67miles away it stated to smell of metal burning I was told that it was sized . I am about to by a air con compressor unit for £200 complete or do I need anything else plus is it true it also runs the power assisted steering can some one please advice me thanks
Thank you so much for making this dude! I've got a 2002 CRV and your info was super handy :-)
I have a 2002 Honda CRV and I have had to replace the air conditioning compresser 2 times. I called the Honda 800 number and talked with customer service and they told me my car is old and they feel like the car has serviced my needs well. I had paid for the 100 thousand warranty and the first repair was paid under this warranty. Now with the 170,000 miles, the air conditioner has gone out again.So much for thinking that the Honda cars will give you over 200,000 miles. I feel like this this vehicle is no longer reliable. Now I have to think about getting a new car, but will I get another Honda. I don't think so.
thank you for sharing, you are a good man.
The claim made by broomballusba12 concerning a recall is simply not true. This video needs to be edited and aligned with actual recall bulletins. Although most would agree that Honda should be obligated to do so, the fact of the matter is that they have not taken any action at this time.
My compressor went out almost 2 years ago so I had it fixed by my regular mechanic, not knowing about this issue. The compressor is acting up again so I took it to a dealership who said that the work would be covered under warranty...until they realized that I had already had it replaced somewhere else. Now I am waiting on a response from the dealership to see if they will cover these new repairs. Do you have any advice in regards to either getting a reimbursement of some sort for my original repairs or forcing Honda to cover these current repairs?
Stepha Zamora unfortunately not.....in many cases, if you do not allow the mfg to have an opportunity to fix the problem or aid in a solution, then they will always find a way out. It is always best to have the dealer assess the problem, and fix some items, but there are many other options available. I am sorry to hear that the mechanic did not solve your problem, as this was not his fault, it is poorly engineered.
If you are persistent, the dealer may help, but I would not expect it to be done for free. Possibly a discount, but it would be based on the dealers discretion.
Good luck, it is hot out there these days, and we all need cool air.
My 2008 CR-V with 83K miles and 7 years, 6 months got the AC problem 2 weeks back. Dealer confirmed it is the #12-072 issue but since I am 6 months over 7 yrs, he placed a call to Honda USA to check eligibility. Seems they will cover 50% of cost only since I am over 7 yrs but within 100k miles. That would be abt $250-$275 from my pocket.. Do you think its a good deal to accept or should I try talking to Honda directly by myself? Has anyone had luck in such a case talking to Honda USA for 100% coverage? Thanks.
ggowrish12 anything is usually better than what most people have been offered. I would urge to have them completely cover, BUT, if you only have to pay out $250.00 after owning it for seven years, consider the alternative, they could easily so no to any help and could costs up to $1400.00 . Just my 2 cents.
Yes it is not a recall they extended the warranty to 7 yrs.. My AC went out totally at 7 yrs and 7 months ( Honda says they will not reduce the 900 charge) even though I have had the AC worked on years prior. If you can find a Honda dealer that has the parts to fix the other warranty items please let me know because my dealer has not had the parts for 2 yrs. I find this odd.
I got 2010 crv and the ac don’t work can I bring it to the dealer ?
Yes but they will charge you. This is not under warranty. The car is 10 years old and is not covered by any warranty any longer.
So which ac compressor should I buy any recommendations? Looks like they don’t make denso or anything good for crv what a shame
I have a 2004 CRV with 55K that I only put about 1K or less miles per year since I bought it 3 years ago. I am sitting idling a few weeks ago, and a nasty smell comes from the AC and it stopped cooling. Took it for diagnosis and was told entire system is dead they want 6 grand to put it right. When I called to make the diagnostic appointment, the guy said it sounded like the evaporator, but after evaluation decided on the above.Seems like a second opinion is in order, but anybody got ideas?
Sweet Hawaii Wedding Definitely get a second opinion. This is expensive but can be done for much less.
i even got my compressor/clutch replaced out of my own pocket about a year ago and just now, the ac clutch is making the same clicking on and off noise. i even tried replacing the ac clutch relay which didn't work either. i did notice the ac cooling fan as not been spinning as well. i'm at a loss on what to do especially after replacing the ac compressor clutch last year and now the relay.
An A/C compressor will always click on and off, they don't just stay on.
Hello.....I had to check with my wife and my mom. The a/c was covered under the 100,000 mile warranty. Honda would not admit to a problem, and thus will not do a recall. It was our mechanic, who told them of the on going issue and told them, not to replace it, because there was a class action lawsuit. I am so sorry I misspoke, the words used were "recall" when I pressed I was told, well not actually a recall, a class action lawsuit. I apologize for the mis information! Good luck....this is our first and LAST Honda ever
My a/c went out on my 2008 Crv on 6/14/15, under 56,000 on the car. Same thing happened to my daughter and her 2008 Civic, last year in Phoenix. My husband called the dealership and asked if this was covered under warranty. He exlained that he read on line, that this was a common problem and was told it was covered under a warranty. Of course they wanted to charger us $129 to bring it in to check to see what the problem was, which we said no. They later said, after my husband asked them over and over and over, if it was covered and they said no. We took it to our normal mechanic, who is a good friend, and he fixed the clutch for us. $762. Makes me sick that is is happeniing when the car has less that 56,000 miles
Cathy Fazekas The Honda dealer whom I did not puchase my CRV from, wanted to charge me $115 to check it first, I was willing to do it, then when it was confirmed that the problem was caused by the Compressor AC Clutch, they did not charge me that $115 quoted. By the way the young consultant who waited on me actually told me about the A/C compressor clutch Warranty Extension Campaign after he learned about the AC problem, so he said that he can have the AC recharged as I asked originally with $115 or have it checked out with $115, thank goodness, I chose the later and not have to pay for it!!
what is the recall number?
This is more of a service advisory note, than a true recall. I would just contact the local Honda dealer to see how they can assist, as this is a manufactures issue.
Thank you friend
So its the ac compressor?
Compressor and clutch
Our ac on our 2008 Crv went out slowly and now only blows warm air. What parts exactly do I need to look up and purchase? Thank you for the help.
I called them they said I don't have a recall on it but I have al ready fixed my ac 3 times what do i do i don't want to pay for the 4th one please someone help I am a college student please I have a 2008 cr-v please someone help
My 2010 CRV, ac clutch was replaced at Honda dealer and problem came back after one year...I drive less than 6k a year.
Talked to Honda about my 2003 CRV, they said no recall at all for that car with that vin number
This car is 16 years old, no car company will replace any part or honor any repair at this time.
This posting is many years old and a service bulletin was issued many years ago which has long since passed. Any repairs will be at the owners expense.
@@broomballusba12 I beg to differ, just received back a 2004 mazda that they complied with 4 recalls, one was to replace front lower control arms, my point was that honda said my 03 crv never ever had a recall, or service advisory for the AC clutch.
How about if you don't use ac. Will it damage anything?
No it wont. But you can have it removed but you have to have a belt that would run the other parts since they all runs off the same belt.
it does not matter if the car is salvage title continues to have a guarantee.
The key..."Poorly designed product." There's no recall but they had a warranty extension. They had service bulletins but unless you check for those yourself, Honda wont tell you. I have 2 CRVs. One went, $1100. The other one, I'm just going to trade it somewhere. I contacted Honda America and they wont do a thing. Last time I'll buy Hondas. Pretty crappy way to do business.If you live in the southern tier area of New York, stay away from Miller Honda....not good.
I changed the clutch and coil ,cost me 230 installed
I got a 2008. How did you know its not the compressor ? And just clutch and coil
OK. So the complete compressor with AC kit is $350 at auto zone with lifetime warranty. I got labor for $180. It took him 1.5 hours to complete the job. I reckon if you get aftermarket part, and less warranty, and DIY its cheaper. Lol.... Maybe a $250 job for you ... Trying to get my dealer to cover it under the "I drove it for 5 days can you cut me some slack" LAW. HE offered split the difference. I pay for part he covers labor. I said OK. And wish the AZ lemon law for used cars was more clear. Nobody needs lawyers involved. Just Fair is Fair.
hi i just took my car for 3 recall and is making a noise i call them and i have to take my car tomorrow i hope they fix it
Just call to honda usa. I called and they accept there is a recall. For my bad luck my honda warranty for the compressor 100K or 7 Years expired last february and now i have to cover the expenses.
i have the same issue just happen last week. thanks alot, im gonna call now
Hope this helps.
I just got back from a dealer and I was about to buy a 2008 crv exl but on the test drive the AC didn't work! I told the salesman and he said they would charge it and check the brakes (because they were squealing) and he would call. me when it's ready for another test drive.. lol Now I know the AC didn't need charged and it's probably out completely! I can't wait for the salesman to call me back!
Please avoid the purchase unless they fix the compressor. This is a well known problem with Honda.
Tammy Warren not only the AC ,all 2008 crv's have another problem wich is the steering rack and pinion it's very expensive to fix & there is no recall, Honda refuse to take responsibility for.
I didn't buy it because of all the complaints I read before I went back. They look nice but until they get their parts to stop failing I'm steering clear of them!
dam it just missed it have 2007 - 13year old and 254,000 miles.
Just have my 2009 CRV AC fixed with my honda dealership, they installed a new clutch, coil, new relay assy., and were been done under THE WARRENTY EXTENSION CAMPAIGN #12-072 without charge.
They did charge me $129.95 to recharge AC system, I was told that when they disconnect the clutch from compressor and others, the R134 will be lost, so clean up the line and recharge AC are needed, I hope they're not pulling my legs!!
Grace Wang That is a true statement that the R134 will be lost once the disconnect the lines. $129.95 is a small price to pay for the repair though considering the time and money others have paid. Ours was done at no costs.
In my state, WI, it is illegal NOT to reclaim the refrigerant and repump it back into the system during repairs as stated by my mechanic.
Most states shops have to be certified by EPA, federal law to capture the Freon. Up to 1000$ fine. Just like the catalytic converters must all be replaced $5000 fine per cat.
The fellow at our dealer checked the VIN on my 2008 and explained there's no recall on _my_ car, but that had my car been built in a different plant, a faulty A/C compressor recall may have applied.
Steven Nilsen sounds like they are trying to shift the blame.....it is more of an advisory note than a recall due to the large issues of problems. It is located in a very bad location, and regardless of the plant it may have come from, they all use the same components. Be persistent and they should take care of this from the honda dealer where purchased.
broomballusba12
Well, I wasn't given an inch of room to complain with the dealership. It was the A/C compressor and the dealership put me in contact with Honda America. I explained my situation to Honda America - I was just a month out of my 7 year warranty on this part and well under 100,000 miles. They gave me no gruff about where my vehicle was built, no gruff at all. They opened a case and within the day elected to cover most of repair!!! The dealership hustled to finish so we'll be taking our weekend trip out of town with A/C. Ah, the comforts and hassles of modern living.
Ok so I took my 2007 CRV to honda, even found and printed the extension campaign #12-072 off google. Honda America was more than happy to Not help, and same with Arrowhead Honda because I was over my milage. These ac compressors fails due to poor design, Honda needs to take ownership and stop charging us to fix their mistake! Cost me over $1200.
I bought a 2008 with 104,000 about 2 months and this problem happened about 2 days ago.. im heart broken that this happen! I called Honda and they will not honor the the warranty.
Betty Sisoutham I am so sorry to hear that. I wish they would help.
I bought a 09 Crv with 103k miles about 4 months ago and now has 105k and my air went out...grrr
listen guy....please do your research before posting such a video...there is no recall for that issue it is a warranty extension only....the warranty extension is in place to cover vehicles that may have excessive wear on the a/c compressor clutch assembly causing it to have trouble engaging properly. not all vehicles in this model-year ranch are affected...the a/c control relay for the compressor clutch can often be the cause of this problem, or even the even a system leak will also cause the a/c to stop operating. by delivering fragmented advice, the only thing your accomplishing is causing friction and hard feelings between a customer and a dealership in the case that a customer arrives at a dealership thinking that their repairs are free and the issue is caused by a part other than the part covered under the extension.
This is a service advisory as noted in the title. This video is also 2 years old which I am pretty sure does not apply any longer for this advisory. I no longer own this vehicle as the dealership repairs also failed after 18 months. Regardless of the friction this may cause between dealership and customer, I can assure you that there is very little one can say except that this is a poor design flaw. A reputable dealer stands behind his product and a customer gains some respect for a dealer as to the extent of the service provided. Recalls are expensive and embarrassing, where a service advisory is basically a warranty extension because they know a flaw exists but without safety issues to ones life. Thank you for taking the time to post your reply.
Who cares if it was a recall or a warranty extension?
The fact is the AC design sucks, the compressors are blowing up, and they are very expensive to replace.
My model is a 2007 crv petrol and manual
i have a 2006 Honda Civic(8th gen) known issue with these aswell. Called corporate they werent able to help at all. this is a known issue. honda is holding out on us due to the recall on the air bags and others. this is an easy fix but hard to get to on my 8th gen. i live in texas where its 100°F almost everyday. this is a weak point of the car and honda wont do the right thing and fix it. i have owned a honda my entire life. (3) this made me so mad i will never buy another honda! great cars but honda is lying and will not take self initiative knowing its a manufacturers defect. going nissan or toyota. done with honda forever! dishonesty is bullshit! i was told by dealshipships and other mechanics i needed a new compressor and was going to run me $1200! its the ac clutch that is all! these idiots couldnt diagnose the real problem. they just want you to pay up! it will fix the problem but only until the clutch gets worn over time because of heat again!