Mock Interview for Customer Success Managers!
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- เผยแพร่เมื่อ 5 มิ.ย. 2024
- This video showcases a mock interview for a customer success manager role. It has behavioral, situational, and general questions that can help you get an idea of what a customer success interview might look like.
Now my channel is all about product management, but given the high interest in my customer success video, I figured I should leverage my customer success connection and make a mock interview video. I find these videos are so helpful when preparing for upcoming interviews, so I hope you find it helpful!
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00:00 Intro
02:48 Scrintal Ad
05:19 Sam's Introduction
05:52 Mock Interview
20:16 Wrap-Up
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These mock interviews are a lot of work, but I find them so helpful - hope you do too!! Please let me know what you think in the comments!! 🤗
Hi this implements to Customer Success Engineer profile as well?
This video was phenomenal! My problem has always been how to effectively encapsulate & translate my experience into real world interviews and he nailed it! You both did! Thank you for sharing!
Thanks for this! Super interesting
That's how I found you. Thinking of going into Customer Success Specialist from a teacher, but for Ed Tech.
Thanks for sharing! That sounds like a GREAT career transition option!
Watching this mock interview helped me to realize how much of this role I've already been doing! I'm a Product Owner looking to transition into something new and questioned if CSM was for me. My least favorite duty of my role is work break down with the engineers (breaking down stories and writing acceptance criteria). I feel like CSM could be a great transition for me since I have tons of experience with internal and external stakeholder communication and getting features/ work priorized. I'm going to use this video as a guide and go after some CSM roles and see where I land. Fingers crossed 🤞🏼
Definitely sounds like customer success could be a great option!!!!
just WOW !! This guy is exceptional
He is!!!
Great Content! - Thanks for putting this together.
You're so welcome! Thanks for watching!
thank you!
This was very helpful. Thanks a lot for putting this together. Btw. I found you through CSM search, too.
You're so welcome! I'm happy it was helpful :)
I have a call coming up to learn more about a CSM position - not technically an interview. What kinds of questions should I be asking to not only learn about the position but express my interest?
Just off the first question there was a lot of Uhs and a very long answer. Is this okay for a 15 minute introduction interview with the recruiting manager
Ive been a Team Lead at Target for 13 years do you think i can become an CSM if i apply? Or would i need some other type of job experience? Thank you for your help and your husbands help as well.