Why XBox One controllers won't turn on or charge. Fatal flaw in Microsoft's design.
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- เผยแพร่เมื่อ 14 มิ.ย. 2016
- This video shows the reason why so many XBox One controller fail to power on out of nowhere. It's a bad design caused my Microsoft placing one button on a separate pcb board, which make every button press of it push the board apart until the connectors eventually tear off.
this need to go viral so people can complain and force them to fix it
david orozco 😂😂😂wow
2020 it’s still shit😂
@@deyhanlyons5739 2021 and still the same
@@lifeoyugi6044 bout to be 2022 and the shit is still happening 🤣
@@deyhanlyons5739 almost 2023 and this still goin
Bro it’s been 4 years and they still haven’t fixed it 🤬🤬🤬
thank you my controller just went up and won't hold charge when I hook it up to a charger and it stays on but... it heats up and smells like burning plastic
My controller comes on then turns right off.
Matt5 probably got short circuited that's what happened to mine
Matt5 same with mine
same on both my store bought and the controller that the xbox came with dose that
My starting to do that my batteries are fully charged up it basically brand new i just bought this like a couple months ago never drop or throw my controller across the room i actually take good care of my controllers............
The Xbox One controller is an absolute cluster. Pulled mine apart and what do you know... that SMD component was missing/somehow desoldered off the board.
how is Microsoft not voted worst company of the year like every year?
@@sablesasquatchproductions6395 without Microsoft technology wouldn't be the same today Microsoft is one of the top companies along the side of Apple you're an uneducated idiot if you think it shouldn't be that way
Lee Lowry Apple isn’t a top company they haven’t improved anything in years.
@@leelowry9340 MICROSOFT IS HOT GARBAGE.
@@sablesasquatchproductions6395 are you fucking stupid? Intellect of a child. Microsoft doesn’t only work on Xbox they work on phones computers softwares games dishwasher washing machine dryers etc). Just because of a faulty controller doesn’t mean it’s a bad company
Brilliant video, I hope you have shared this with Microsoft. My new copper edition controller has just died as well, power button will flash twice but not power on.
good work man, been searching for the cause of this forever.
Maybe that's why my controller is hot for no reason I thing there might be a burnt wire inside😦
xRealizationz that's what is happening to mine I have had 3 and the have all have a burning smell inside
Same here my controller getting hot while charging but not turning on
Lol same when I put in new batteries liquid start coming out I'll just use my backup controller
No it's not a burnt wire it's the panel that keeps the controller synced that most likely overheating
Mine has the same burning smell to
dude, you don't know how much you helped me I was working on that controller for hours and I saw your vid and it really helped thanks. left a like :)
Went through like 3 controllers already. On one of them the USB port just stopped working, so I get rechargeable batteries for it. Few days after the controller wouldn't turn on with the batteries. On another controller the Y button just randomly stopped working, and for Y button is a very important button for me. The one I am using now just stops out of nowhere as well. It's a wired controller and I used the USB on another device and it worked just fine, but when I use it on my controller, it just turns off and on.
It's been forwarded to them by one of their specialists but I doubt they'll change it at this point. Probably carried the design over into the slim controllers too but I haven't seen one yet to confirm.
What would be the solution to a controller that plugs in, appears to charge, then the light goes white and "finishes charging" after 10 seconds? It acts like the battery is full even though it is dead.
I think I can fix the problem but what kind of tool do you use to separate the two electric pads or whatever?
What they need to do and should've done in the first place, would be to *not use surface mounted connectors*, but instead use connectors with pins that pass through the PCB. Surface mount connectors should be *only* used when they are making a connection through pressure force like "spring loaded". But they have *no interest* in making solid hardware that surpasses the warranty period. The quicker it breaks, the better for them. This is going on for years in the industry at all levels and it's nothing new. Such design flaws are usually intended and thought out with "great care and attention to detail". They must hit that sweet spot where a product will function correctly just enough so it would surpass the warranty period, but not by much and then would fail. The shorter the period from when the warranty expires to when the device fails is, the better.
No kidding. That's why they will only warranty them for 90 days from purchase. At least the PS4 controller have a single plane for the buttons AND its done on a removable ribbon layout so it can be easily a cheaply replaced should a button stop functioning. Sony definitely gets the win on controller design, even though I normally hate some of the proprietary measures and connectors they use.
it started in the late 70s early 80s. its called "manufactured redundancy" or "engineered redundancy", and youre right this is a common business practice. what big corporations were finding in the 70s/80s is that consumers were not buying as much product as they would like them to because their product was too well manufactured. the materials were too quality.....what happens if the product is excellent design and quality? sales go down because of loss of repeat sales.
so now engineers are tasked with finding that "sweet spot" in order to do exactly what youve described. this is not impossible, the technology is there and it continues to "improve" every day.
capitalism = if a business can find a way to make more money and if that includes inferior quality to increase repeat sales then of course they will do it.
capitalism is probably THE MOST criminal economic system ever invented and not just because of the inherent fraud involved, but because it makes commodities of everything with almost zero accountaibilty for big corps
my controller was bricked by an update and can someone tell me if what he said in the video is responisble
I think this is the problem my elite controller has I recently bought. When I put batteries in and hold the power button down on the controller it lights up flashes and when I let go instantly dies so I’m guessing a capacitor is fried but I don’t know witch one since I haven’t opened up my controller. I’m wondering is this fixable, is it worth being fixed or is there nothing I can do.
Can u swap the circuit board from the original controller and use it on the elite controller?
My controller was unable to charge because the "plug and play" battery and the "pins" of the controller that charges the battery didn't connect properly. I tried to move the battery a bit (pushing it towards the pins) and the battery began to charge. I hope that this issue don't be a commun issue because I'm going to change the controller but not the "play and charge" kit...
How long does it take more or less for those pad to eventually come off
Cuz I have a Xbox one s controller just for 3 day and it won't turn on it did but it just stopped working
my controller started to burn in between the d-pad and the the stick at the bottom and it won't work anymore
I got a off brand wired controller and that doesnt work but the xbox controller (plugged in) does work and my phone charges got any suggestions?
i found a replacement and its doing the same thing what should i do?
I would suggest keeping your broken controller for parts if you have this problem
There's a good chance it is due to this. on the upside you can swap the housing pretty easily onto another controller.
I don’t know much about this but can u elaborate on what you meant here ?
My 2 controller have not that type problem please tell another reason if controller is not responding or charge.
My 2 Controller are not working and I Can't find the problem why they are not working. Please tell another solution.
Mine just cutted out when playing fotnite lol. I dismantled it and it only slightly powers on when I put pressure on to the power button
do you know were i can get a u1 chip from my son put it on charge with duracel batterys in and its blown the chip on u1 on ain board. any help would be great :)
It's not only the B Button. Another issue are the Sticks which can be pressed down. They also apply a lot of force on the bottom panel
I Bought a new battery pack and it doesn't charge or link
I know this is a year old but my controller just broke and may have been short circuited by a faulty Xbox one cord
My Xbox 1708 controller won’t turn me n but voltage is still running through it
mine will blink once if I plug it I. with a sub. and then won't turn on at all. it happened when my batteries were low. then it happened.
Is their any way to fix it if this happens?
the "pads" aren't actually being torn off. they're just falling off. most of these controllers are made VERY cheaply and when those cheap components heat up, they fail. it takes far more pressure to shear off the solder points than it does to unplug the connection. the problem is simply cheap solder and breadboards separating when stressed.
great video, just opened my shit up and all my boards are still in place? no structural damage to either the external or internals of the controller but still won't receive power, any idea?
Jack Leal if batteries dont work and it wont power on even when connected to the console, something has probably shorted out or isnt making a connection. If it's not easily visible you'd have to spend a lot of time testing each trace to see where the failure is, and also have a schematic to know the values for each component. may not be worth your time to pinpoint it. I'd first try hooking it up to the console via usb while system is off. Then turn it on using the console's power button. After you get to the dashboard hit the home button to try to turn the controller on. if that doesn't work, you likely have internal component failure.
Took apart my controller because it stopped working, wasn't the connector problem but something shorted out and broke my controller
I have made my own controller using the stock mother boards but with some wooden ledges for structural integrady
If you run into that firmware update problem when you accidentally move your controller or press a button like I did. Plug in the malfunctioning controller without the batteries into the XBox. And with the good controller turned on and ready to use...go to your CONTROLLER SETTTINGS and just SELECT the FIRMWARE UPDATE....Xbox should automatically tell you that the wired controller is being updated. There's also this CO-PILOT OPTION I went ahead and turned that on...it seemed logical. My screen showed 2 controllers. Hope this helps.
Hey if you still read comments my problem is my controller only works if I have it wired but it's ment to ment to be wireless
my controller doesn't have the problem with syncing wirelessly but my USB port is dead.
Ilistray my USB port doesn't work either
Ilistray vb
same. did you fix it?
I’ve got the same problem. I’ve got a wired controller and it won’t turn on when it’s plugged into any of the USB ports on my xbox
It’s the company force if upgrades
anyone know wherei can get that connector please tried looking on ebay cant find
on mine elite controler it happened too, im looking for that connector
Actually if you consider the controller case it's self it holds the two boards together Ive looked inside and mapped out how it all fits and there are spots that take place of the screws once reassembled
the case only holds near the edges. shearing happens because there is room for the boards to be pushed apart whether from buttons or thumbsticks being pressed too hard. shearing is evidence of that. Donate a controller and I'll make a video proving it
Ik this is really late but my xbox 1 controller wont work it wont charge it wont work with battiers in it smells like a burnet smell in the controller plz help guys
Yes a good video mine with brand-new batteries wont turn i plug in charge cord it will turn on but still not run off batteries finally a good video on why my controller is crap since day one of opening xbox 1 s
So can I fix the controller using my same connectors or will have to get new ones for my elite series 2
*new connectors
This makes so much sense
I might be able to fix my controller knowing this
Thank you
do you hear a click when you press the sync/bind button? pull off the grate along the side with the sync button. then make sure the plastic plate behind the button is in place. if it has moved or isn't there you'll need to pinch the backside of the bind button on the console. an alternative is to hook up a micro USB cable to the controller and it'll auto-sync.
When I connect my controller to my Xbox with a usb it won’t sync it just stays blinking.......any tips?
@@manueltorres1233 Might need a firmware update on the controller
@@adamruss656 yeah I was able to connect it and I updated it but then shortly after it started to blink again
My usb and jack dont work at all and i only had the controller 2 months ago
can you fix the controler
Okay I'm not this tech savvy but my Xbox one controller won't turn on. It won't even blink, I've changed batteries and still it won't even blink once. I tried using a USB and directly plugging it into the Xbox and it still won't turn on. It won't turn on either when I plug in trying to use it on my PC when it previously did work. Not sure if it's the same reason you explained in your video with the boards separating. If it is, I'm out of one Titanfall controller :/ fucking Moneysoft.
AlChestBreachFan7 that's what happened to me but I did just get a wired controller it's just better
I got the exact same problem. Not sure what to do
It’s happened to my elite controller :/ any one found a fix
I’m having the exact same experience and I’ve had it before, the controller that’s having the problem is the elite controller I have. I tried looking at videos, and one of them worked for 5 minuets then the controller just went off again. I am very upset about this happening to me twice and I’m tired of buying new controllers and I want a fix.
SethSliders Supreme how did you get it too work??
would you prefer a controller like the ps4 with an internal battery where the battery life sucks and replacing it voids the warranty?
Adam Russ
Yes.
Adam Russ nope
Yes, I would prefer a built in battery. I don't game wirelessly anyway.
Yes
Hell yeah
Okay please help me out. When i press the home button it will blink twice but doesnt connect or sync. when i use a micro-usb from the xbox to my controller it wil work and sync, but only with the batteries in the controller. when i take the batteries out it wil stop working again. if i take the usb cable out of the controller after syncing it, it will also stop working and it cant reconnect/sync agai. Only if i use the cable again and leave it attached to the controller. What is wrong with my controller?
Thats a tough one to diagnose simply by the limited information. there could be an issue with the wireless transmitter on the controller but i could be other things as well seeing as you have the battery issue when the cable is attached. could be an issue with that particular cable too. i had one that was problematic but using a different one fixed the issue. have you tried it on a different xbox yet to see if the results are the same?
Jasper I got the same problem, but when i connect a usb to the controller it starts to smell like something is burning within the controller
Jasper hold down home button and press up then right on your d-pad then your controller will shut off then turn it back on if it still doesn't work in plug your Xbox then wait 30 seconds and that's what I did now it works
Hey guys, has anyone got their controller to work once having this problem? My controller is the same.
M0VEMNT same!
My controller won’t connect at all. I Tried plug it in with the micro-usb but still doesn’t work. Light flashes but never connects to my Xbox
Same
Is there a way to reconnect the boards? I have two with this problem
Not easily and not without some skill and micro soldering. Trace wires need to be soldered from the board to the connector for each of the connections or you have to repair the pads on the board and then resolder the connector. I don't recommend it unless you have practice with fixing torn pads because you need a repair kit and isn't something on which you can just wing it
I came to turn my controller on this morning and it wouldnt turn on. And not once I've have knocked or dropped it.
I got the loche and master chief controller when halo 5 came out. finally I let my day one controller have a break and started using my loche controller it lasted about 4 months and died. unfort I had the controller for so long before I started to use it and for it to only last that long really bummed me.
I pulled mine apart but I dont see anything wrong with it wtf is wrong with this controller
my elite controller will not power on after trying an update and MS said there is nothing they can do cause it is over a year! wtf I'm done with MS I'm selling my Xbox and buying a PS4
Greg Sieracki keep trying. try turning the system on with the controller attached by usb. ive seen others do it on videos, but have no personal experience with that issue
Christian Escobedo you've been lucky. ps4s overheat, the power supplies keep changing because they short out, and many many many ps4s have already had to have the chips recalled because of the crappy solder. if they didn't cram everything into a small space with little airflow it wouldn't be a problem. my Xbox one stays quiet. it's big but lots of airflow. that may change with the new slims though since it's less space with the power supply put inside.
Christian Escobedo well it worked when you blew into the cartridge ;) but yeah the dlc crap is getting old and the yearly revision to the console.
its been a year.. i bet you still have your xbox...lol
I KNEW IT HAD SOMETHING TO DO WITH circuits disconnecting, I think they should go back to first design without these 3.5, I've had 6 already where the 3.5mm back goes bad from one or two pulls of the headset cable.
Both of my controllers don’t work any more
I'd say this is grounds for buying a new one, swapping the PCB and returning it saying it doesn't work. Assuming of course the store doesn't take a hit for it.
I went through 5 in one year, the last one lasted a week. They are okay if you never use the usb cable
I went through at least 12 in my whole life
Seriously man, I hooked on the cable next thing it didn't turn on! WTF!
Can someone help me fix my controller
My Xbox s won’t turn back after I took it off n put on another front case
sounds like a ribbon cable or maybe the power line to the motherboard got disconnected. Make sure all connections are fully inserted
I've repaired 5 controllers and have never seen this, it's always a capacitor that goes bad and overheats.
Which capcitor do you remove?
They make more money that way prob
hi my controller is broken it wont turn on at all but it vibrates still
tough to diagnose without opening but limited functionality could very easily be those connectors separating, but it could be other things as well.
I just bought a series x controller and never abused it yet it’s broken
I just bought my controller just opened it and it doesn’t work at all
Get a refund
So what do I do then? My controller smells like it burned. It won't turn on. Is it even repairable?
modernwarrior24 depends what burned up. Chances are not good that it's repairable though. Even if so, it won't be a quick, easy fix.
Adam Russ
All I did was simply plug in my usb cable to charge one day and boom, it shut off. I took out the rechargeable batteries for regular AA batteries. Next thing I know it got super hot and smelled like it burned. So I took out the batteries. If I have to disassemble it I guess I have no choice.
modernwarrior24 Did you use a USB charger from a phone? If so, STOP. They often cause burnout. Those are often rapid charge cables and they can cause burnout on the controllers. All USB cables are not the same.
Adam Russ I tried to play some fifa with just my phone charger because my batteries died and it just didn't turn on... Now it just flashes once and then dies, and whatever cable I connect it doesn't fo anything. Could you help me?
Satisfying video man
I have to hold down the home button on mine to keep it on. It will turn on but will immediately turn off after I take my finger off the home button. Analogous of most of my relationships
Yeah I've had this on my elite, and other controllers... Enough to switch to PS4 until it's changed.
My controller just won’t cut on
When I connect a USB to my controller the light flashes one time and nothing happens after that
Finesse Squad same here and if I plug it in my controller gets hot around the d pad and the center of the controler and will not turn on now I can't even play anything on my Xbox one
Would you like to buy a new Xbox or controller from me my number is 7732807601 text me if interested
Finesse Squad I'm fine thanks anyway though
Eric Luna do you wanna learn how to make some money
My will turn on but when I press the sink button the light doesn't blink and nothing happens on the Xbox
XLS Gaming Have you fixed it?
For those with this issue I recommend one of two things. One is to connect a micro usb charger to the controller and plug it into the usb port. It'll sync this way. If that doesn't work, it could be a problem with the wireless chip that in on top of the inner case. The other issue with this is when you press the sync button on the xbox, make sure you hear a click and possible feel the resistance from the plastic piece behind it. If that piece is moved or missing there will be nothing for the button to press against and it won't trigger the sync to start. The left side vent come off pretty easily. Remove it and check to see that the plastic piece behind the sync button is seated correctly.
If the sync button on the controller doesn't work, it could be a defective home button (check to see if it works at all by pressing it when in a game and see if it takes you back to the home screen.) If it doesn't, it may or may not be fixable, depending on what's causing it in the controller.
I agree with everything said in the video. From personal experience, I had two controllers both go out on me with similar problems. They both just stopped working after almost 365 days exactly. Seems pretty suspicious Microsoft. If you are making faulty products that are designed to fail, someone should file a lawsuit against you. Especially if you continue looking the other way and not take responsibility for your faulty product. Haven't you heard of recalls? Happens all the time with other products. Why is this any different? Get your shit together Microsoft
@xbox ?
one of my connectors broke
This BS just happened to my new conrtroller last night and I only bought the new controller because my old controller mic all of a sudden stopped working 3 days ago, so I have lost two controllers in 4 days. also I have to mention (which I haven't seen anyone talk about ) that once it stopped working my controller started to heat up in the middle between the right analog button and directional pad.
same my controller out of nowhere won't turn on even with new battery's / battery pack and even the USB cable.. it won't turn on :/
and its starting to get hot and smell like its burning..
idk what to do
WolfMixBoy yeah mine smells like barbeque grill coming from the USB port
Narutoki54 I had to buy an new controller for 60$ that only uses an USB cable. It works pretty nicely for me and you cap map the buttons on the bottom of the controller
And the Xbox company gave us a new controller because of what it did
_lh3.googleusercontent.com/WC4-JIHHEzG--rL3ZhACLBCdD-2hRhT5lrPQQGKKlsVEhOxs6AFKChX96fCqzDMbWvmoSQAqDjM_
WolfMixBoy yeah i have to get a new controller as well it's been smelling burnt for a few days. and the link you sent doesn't work :/// I don't understand why it smells hot i plugged in my USB and plugged it out and it was just hot and batteries don't work I think my sodders came off like what the video guy said
How to fix it my controller dont turn on just light is blinking when im holding it
you are the man.
thanks
I've had my 360 controller for a long time. It has been dropped countless times and still works. But the Xbox One controllers on some stuff. Drop it off the bed once and you just wasted $60.
Good job man.
in most cases no. I. the cases that you can it's a gigantic problem of soldering trace wires from one board to the other for every torn pad.
I'm not sure if this post is responding the sync/usb issue guy or not, but have you been able to solder them back on? I haven't opened up the controller I have that has this problem (gave it a little shake and heard it rattle) yet so I haven't seen the damage in person.
+dokaplan rattling can sometimes be a loose magnet for the trigger. USB ports can be replaced yes if desoldered properly without removing the solder pads. however, if no controllers will sync, you're probably dealing with the chip on the top of the inside case of the xbox going bad. those are an easy fix. just replace the bad part
Good info that I'm sure I'll use in the future, but I actually meant the connector in the video. Sorry about that!
+dokaplan it's not worth the cost of epoxying new solder pads. it's time consuming and the kits are not cheap
Bummer, but thank you very much for pointing out this problem!
Well that makes sense now I was playing the Naruto Storm 4 game and I had to mash B for ages _-_
the xboxone controller is less quality, if you look at the 360 controllers the inner joypads had metal in them, while the XBOXONE were made all plastic.
Fernando Salazar Exactly my 360 controller was thrown against a wall and still worked like new, soon as u drop the xbox one controller it internally snaps... smh
My controller just did this and I'm pissed off dude thanks for letting my know I might sell my Xbox and buy a PS4
4 of my kids controllers all started dying about the same time. No way it was the controllers I thought...too odd they all started about same time. More likely the Rx on the console. But even without that, they would not power up at friends. Took the first two apart and BOTH had exactly the same problem you show. OMFG...I was going to try to solder the socket back on the board, but the leads were so flexed that some were broken off the connector too. Likely the LAST one that was trying to hold it together. Now I'm trying to figure out if it is even worth trying to buy a replacement top board (the one that the socket breaks off of that the B button pushes on...but given that it has the two analog controls and the processor, probably that is the $$$ part. Sigh. There goes 4x $60. F!$#@k Micro$oft. Why they didn't let XBox 360 controllers work too pisses me off. They actually work if you use USB, but they made the wireless tech incompatible. $#$#@k. Thanks for your hints. Interesting SIDE fact, both of mine had the 3.5mm jack just loose and I don't think it broke loose, it is just a tension touch to the pads (?) which seems really stupid, but both of my kids had indicated that the sound wasn't working anymore on theirs either...well, both had bent pins on the 3.5mm that no longer pushed tension (if that is what they were before) to make connections. Sigh.
Jeff McClain you are correct. All 3.5mm Jack's just sit between the boards. The minor tension between those clips hold them in place. Once the boards start to separate and lose tension,the jack will no longer make a full connection and the audio starts to fail.
why Microsoft dont just make a fucking better controller keep giveing us battery packs and shit
I think it happened to my controller
I don't mean to sound horrible but I fix controllers and consoles all day every day . for starters you are not supposed to pull the boards apart like that you are supposed to use a separating tool . yes they do slightly push the board away nowhere near what you show and would not make a difference what so ever. if your connected is busted off the board you can superglue it back to the board and scrape the green off the board where the tabs connect and reconnect via micro solder. so there for it is not as broke as you say it is. yes it's far easier to replace with another board but finding one is 1 expensive and 2 very hard to get hold of.
Philip Samuels while that may be true, the skills and tools it takes to do those types of repair is not within the average gamer's ability. And to pay someone to do that repair is not cheap either. As far as the pressure, I'm afraid we will have to disagree because it's an issue exclusive to Xbox one controllers and they are the ones using this bad design. And with repeated examples of them being separated from the board, without the controller ever being opened, there is enough evidence to support that claim
pushing the button no matter how many times will not do that . dropping a controller will do that . you say there is nothing connecting the top of the boards together but when you put the controllers back together the screws you put on the handles hold the top of that board together so yet again pushing the button will not break it I guarantee you
Philip Samuels what backs your guarantee? Plenty of documented evidence that pressure on cheap breadboards can cause damage to circuits but you're free to believe whatever you'd like
what back my evidence is I have the same controller from day one and there is no damage to my board what so ever and believe me I use that button a hell of a lot.
Philip Samuels so your evidence is a fallacy of composition? I have controllers from the start that aren't affected either, but that doesn't mean these others haven't been affected. Not everyone applies the same pressure. Just compare the thumbsticks on controllers. Some people have thumbsticks that looks new while others are worn in where they rub the shell. Some Xboxes have faulty thermal sensors in the Kinect causing them to fail prematurely. Some have faulty Wi-Fi boards causing them to lose Wi-Fi connectivity. In no case would I be foolish enough to say that all would suffer from them because some do. Same goes for the reverse
This might be my problem thanks
My controller want turning on and you save me thank you
just buy a new one and swap out the boards then return it
If y’all done know what he’s talking about when he says board it’s the motherboard of the controller, or the main CPU of the device. It’s one of the worst on the market so definitely invest in cheaper alternatives to the Xbox One controller.
Same I smell burning from my controller
incredible, my xbox controller just died, for no reason, and now i know why, that's why now i repent selling my xbox 360 elite controller, that controller was a blessing.
Or charge
Well I took my controller apart and your right that's exactly what fucking happened all I have to say is fuck Xbox I'm going to ps4
Bryan Pippin the bye bandwagon2
Is no one else cringing at the fact he has an open board on carpet?...
Jason Bogart cringe all you want. There's no need to take precautions with a broken, unfixable (cost prohibitive) controller. Are you afraid it's going to ruin the controller? Same reason junkyards don't house their cars indoors.
Jason Bogart is like Drax...Nothing goes over his head...his reflexes are too fast