More CRAZY HOTEL STORIES from r/TalesFromTheFrontDesk

แชร์
ฝัง
  • เผยแพร่เมื่อ 30 มิ.ย. 2024
  • Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!
    Watch the first video in the series HERE: 👉 • CRAZY HOTEL STORIES fr...
    As always, please give me your honest thoughts about this style of filming! I'm still not entirely used a reading stories aloud from off my computer. I'm much more used to acting them out, but many people said they LOVED listening to my last video, so here we are again!
    Does watching a video filmed landscape (horizontal, in the more traditional TH-cam style) or portrait (vertical, in a more TikTok style) matter to you? Do you notice a big change in image quality? (I filmed this using my iPhone's back camera instead of the front.) How much does that affect your viewing experience? Do you enjoy the slower-pace of me reading the story verbatim, or would you rather I put the story in my own words to condense it a bit?
    PLEASE share your opinion with me! It will help a TON in how I decide to move forward with this kind of series!
    Thank you as always! Please check out my other socials and say hi to me there!
    TikTok: / jessicavanel
    Instagram: / thejessicanel
    Facebook: / thejessicavanel
    Twitch: / jessicavanel
    TIMESTAMPS:
    00:00-00:21 : Intro
    00:22-02:10 : Allergic to All Animals
    02:11-08:04 : Not Even the Richest
    08:05-12:45 : Best Revenge Ever
    12:46-13:16 : Outro
  • บันเทิง

ความคิดเห็น • 330

  • @OhSkyeLanta
    @OhSkyeLanta ปีที่แล้ว +476

    Best revenge story can be summed up with “you are an excellent friend to have, and a terrible enemy to make”

    • @taramccormick4042
      @taramccormick4042 ปีที่แล้ว +12

      I fully agree. That revenge was epic.

    • @almostfm
      @almostfm 11 หลายเดือนก่อน +22

      Many years ago, I did that to a coworker. She was fresh out of high school and would complain if she had to work any weekends or evenings because it interfered with her partying. I was the assistant manager, and she let me know in no uncertain terms that she was going to have my job.
      This went on for several months, and the manager was about at the point she was going to cut the girl loose when she came in and announced she was quitting because she was transferring to UC Santa Cruz-a notorious party school. Daddy said he'd pay for her to go there, provided she had a job, so she went up our store there and told them what a wonderful worker she was, and the manager agreed to hire her. After she left the store, I asked the manager if the manager up there should know what she was getting into, and she replied "I love it, but I didn't hear anything about that".
      So I call and speak to the manager, and let him know that her new hire won't work weekends, and would bitch if she had to work one evening a week, as well as some of the other stuff she pulled. The manager said, "Well, then why did you guys write her glowing letters of recommendation?" Of course, we'd done no such thing-she took a couple of sheets with the company letterhead, wrote letters about how wonderful she was as an employee, and then forged our signatures. The manager agreed that he didn't need a PITA like that working for him.
      Fast forward about three weeks, when PITA employee comes back into the store, and recounts the horrible tale of how she moved all her stuff into an apartment up there, signed up for classes, and then the manager _lied_ about having a job waiting for her because he'd "heard things" about her work habits.
      I got to tell her, "Yeah, I told him. This isn't high school, where you can crap on people and get away with it. Some of us will just wait in the weeds for the right time for payback, and this was the right time."
      She then had the nerve to say "Well, I guess you'll need to put me back on the schedule here" at which point my boss said, "Sorry, when you left we filled the position already".
      PITA girl says she's going to sue for slander, and "You know, my dad's an attorney, so it won't cost anything". I answered, "Well, the manager up there is going to mail us the letters you forged. Ask your dad what _that's_ going to do to your case".
      We never saw her again.

    • @Sum_Bee
      @Sum_Bee 11 หลายเดือนก่อน +5

      Wery true, wery true

  • @dizzysdoings
    @dizzysdoings ปีที่แล้ว +472

    Maybe it's just me. But if I had been a guest during the storm, I would have been asking what I could do to help since I know they're being run off their feet.

    • @dbackscott
      @dbackscott ปีที่แล้ว +48

      Yes, but you seem to be a decent human being.

    • @dizzysdoings
      @dizzysdoings ปีที่แล้ว +18

      @@dbackscott thanks. ☺️

    • @kiarakeeper2154
      @kiarakeeper2154 11 หลายเดือนก่อน +49

      I'd be the same, but I also work at a hotel. Lol. If you'd offer that to me, sadly I don't know of there would be much we could allow you to do. Guests or non-staff, can't deliver items paid for by another guest, or have hotel keys, or come behind the desk, or other than pointing someone to their room or conveying a message to other guests, there wouldn't be a whole lot. But you can always play bouncer and hang out with the staff till you can't handle the bs. You might save someone's job 🤣

    • @jeffreymontgomery7516
      @jeffreymontgomery7516 11 หลายเดือนก่อน +16

      same here...
      I would help bring bedding and towels or anything I could to make the short-staff's job easier, and wouldn't expect any normal "perks" as we all weather the storm together

    • @mauisheri
      @mauisheri 10 หลายเดือนก่อน +21

      YES! I am a retired x-ray tech, but if I was staying at a hotel during an emergency I would rather go down and ask if they have ANY job I can do to help out! WHY sit in your room when you can help out in a crisis!

  • @1whitkat
    @1whitkat 9 หลายเดือนก่อน +76

    Several years back my family had to evacuated due to Hurricane Matthew. The hotel we found was a full capacity with a skeleton staff. The staff was overwhelmed. The guests, some of whom had been on the road for up to nine hours, were exhausted. Still, everyone came together in true Southern form to make it work. They handed out our linens and towels at check-in along with all the rest of the rooms little extras. We made our own beds, etc. In the morning they set out a DIY cold breakfast room. By that evening everything was ironed out and the staff was replaced. In the meantime no one did anything they had to be embarrassed by. This is the way it's supposed to go.

    • @ghost307
      @ghost307 หลายเดือนก่อน +4

      We call that a Busman's Holiday.

    • @1whitkat
      @1whitkat หลายเดือนก่อน +3

      @@ghost307 Thanks, I've heard that before. I always wondered what it meant.

  • @ghost307
    @ghost307 ปีที่แล้ว +63

    I don't work in the Hospitality industry, but I made a good friend in Housekeeping on one stay.
    There was a 'hotel disaster' going on and everyone was frantically working to keep up.
    When Housekeeping came to my room I told her to wipe everything down while I stripped the beds. Then I told her to just leave me the fresh bedding and I'd make the beds myself.
    Good manners cost nothing...

    • @brigidtheirish
      @brigidtheirish หลายเดือนก่อน +3

      I would recommend *not* making the beds when you're leaving a room, though. Worked in housekeeping and some people did up the beds so I couldn't tell which one they used, or if they used both. A couple of the other housekeepers said that some of the people who seemed to do this actually didn't sleep under the blankets and sheets at all. They brought *sleeping bags.* Apparently it's a Mexican thing? Or all the people who did this were Mexican, anyway.

    • @ghost307
      @ghost307 หลายเดือนก่อน +2

      @@brigidtheirish I just flip the covers back on top of the bed so the duvet isn't laying on the floor. It's also part of my "last looks" routine to make sure that I didn't forget anything.

    • @brigidtheirish
      @brigidtheirish หลายเดือนก่อน +2

      @@ghost307 A very *important* routine. Finding people's underwear is not pleasant. Especially when it was in the middle of a giant wad of damp towels.

    • @bcaye
      @bcaye หลายเดือนก่อน +1

      Just curious-why did your sheets need to be changed? I change my sheets at home twice a month. I don't get housekeeping at hotels, I may exchange towels if I'm there more that a few days. I'm just not that dirty.

    • @bcaye
      @bcaye หลายเดือนก่อน +4

      ​@@brigidtheirish, I actually strip the bed, bundle the dirty towels and tie up the trash so it's ready to grab.
      A few less things you have to do.

  • @terrikoop416
    @terrikoop416 ปีที่แล้ว +221

    My husband is the highest member for two hotel chains and he always says that you never expect anything free. It’s just a perk that you sometimes get rewarded for, but not always.

    • @emmamarkel8410
      @emmamarkel8410 6 หลายเดือนก่อน +9

      That's the attitude everyone should have. Plus rewards member or not, being kind & well-mannered almost always pays better than being belligerent, disruptive, and rude. Not to mention everyone has a better day that way. It's definitely not something to expect, but I've heard of guests getting unexpected upgrades, discounts, or perks because the hotel staff liked them. Because they were nice, and not looking for a free handout.

    • @bcaye
      @bcaye หลายเดือนก่อน +3

      I traveled for work for over two years. The hotel staff is your friend. The first place I stayed (for ~9 months) they were like family. One morning I came in from a really bad shift and the front desk said "You're late checkout today. You aren't driving 3 hours home until you get some sleep."
      I said an extra hour wasn't much help and he said, "No, stay until you're rested. That room isn't booked and we have plenty of availability." Bless his heart, I slept until 8pm, nearly 12 hours. A place like that is a blessing.

  • @jnesch101
    @jnesch101 ปีที่แล้ว +153

    The irony when I know Jess hates 3rd party sites but the ad that played for me before her video was Expedia. 😂

    • @jessicavanel
      @jessicavanel  ปีที่แล้ว +81

      Nooooo 😭😂

    • @that.neurodivergent
      @that.neurodivergent 9 หลายเดือนก่อน

      @@jessicavanelhey just a heads up you can actually turn off certain kinds of ads for your channel!! There’s videos on the platform that will tell you how if you search :)

    • @kimberly72
      @kimberly72 8 หลายเดือนก่อน +6

      Got tired of ads myself so I pay around $15 (give or take) a month to be added free

    • @vkdrk
      @vkdrk 6 หลายเดือนก่อน

      YT premium is definitely worth it!@@kimberly72

    • @sisihilsong7448
      @sisihilsong7448 4 หลายเดือนก่อน +2

      Hate the website as much as you can jess... But just know the person working at the other end as a call enter employee face much brutality and harrassment more than the hotel
      Staff with the lowest minimum. Wage not even sufficient to meet ends meet😢

  • @Nariasan
    @Nariasan 11 หลายเดือนก่อน +46

    I work for an airline. We have the same stipulations for our travel discounts. Be respectful, follow dress codes, etc. etc. because we represent the company. Same goes for anyone accompanying us. I completely agree with this policy: it's enough to have entitled customers, we don't need entitled employees too.

    • @tessat338
      @tessat338 10 หลายเดือนก่อน +7

      I always told my new airline employees in my training class, "Make sure that you are the nicest person that that gate agent has met all day."

  • @margarethorrall8621
    @margarethorrall8621 ปีที่แล้ว +107

    Being "allergic to all animals" isn't a thing.

    • @krankarvolund7771
      @krankarvolund7771 ปีที่แล้ว +21

      Well, it's probably technically possible, but it would be super super rare, especially animals without fur or feather ^^'

    • @margarethorrall8621
      @margarethorrall8621 ปีที่แล้ว +29

      @@krankarvolund7771 Bull. Anybody "allergic to any and all animals" would be allergic to their food, their clothing and all of the people, (who are also animals in all but social convention). Even if such a person was vegan, the allergens would still be in their food and throughout their environment. Nope, this lady said that to get her way. Period.

    • @cassandramuthleb2486
      @cassandramuthleb2486 11 หลายเดือนก่อน +12

      ​@@margarethorrall8621Weird things happen all the time. I have a very good friend who was tested for allergies and she had a reaction to every single one including all foods. Her doctor said they had never seen anything like it. She tries eating the foods to which she has the least reaction. As far as the woman in the story, I would venture that she'd go on a safari and ask the guides to remove all the animals because of her allergies! 😉

    • @foxlima
      @foxlima 11 หลายเดือนก่อน +4

      it's rather "allergic to brains" 😈

    • @gailpippin9761
      @gailpippin9761 11 หลายเดือนก่อน +16

      ​. I was tested for allergies at the age of 4, using the scratch test method. The doctors were astounded that I reacted to absolutely everything.
      I was brought back for further testing 2 weeks later. I was tested again, but this time, sterile distilled water was used as a control. When I even reacted to that, they realized that I have dematographia, and based my other reactions based on that control. Yes, I have a number of allergies, including some animals, Sulfa-based drugs, as well as some other things, but, thank God, not chocolate!

  • @karensutherland9142
    @karensutherland9142 11 หลายเดือนก่อน +26

    The story of the storm brings back memories of being snowed in for a week after a blizzard in the historical hotel I worked in. No one was moving not guests not employees. We had one chef, the housekeeping manager, and a maintenance man that lived on the property and myself the front desk manager for all the guests that where snowed in. In our case everyone was wonderful. I waited tables, opened the bar and covered the desk every day. My overnight desk employee was local enough so he got in so I did get a little sleep. Everyone including our guests worked together and it turned out to be a very long but fun week.

  • @momcat5213able
    @momcat5213able ปีที่แล้ว +16

    I have a t-shirt with my motto on it.
    "Never Go To Bed Mad,
    Stay Up And Plot Your Revenge".

    • @joanhoffman3702
      @joanhoffman3702 ปีที่แล้ว +2

      Now I want that shirt! Not your personal one, my own. 😂😂😂

    • @ghost307
      @ghost307 ปีที่แล้ว +1

      Mine has a picture of a Klingon on it and reads "Revenge is a dish best served cold".

  • @janejones7638
    @janejones7638 ปีที่แล้ว +62

    That last one shows that you should always be kind to the customer service staff. There's always a way for them to get you back, even if it's just spitting in your food.

    • @robertlee4172
      @robertlee4172 ปีที่แล้ว +3

      I worked in 5 food outlets at this quasi mid town resort. I've seen it happen....more than once.

  • @darkwolfnova344
    @darkwolfnova344 ปีที่แล้ว +119

    I love how expressive your face is, and you just light up telling these stories. You are pure gold. And I had a really crappy birthday yesterday (July 2) but you made it better, thank you

    • @jessicavanel
      @jessicavanel  ปีที่แล้ว +31

      Awww I'm sorry that you didn't have a great birthday! I'm glad I could make things even a little bit better for you! ♥ For what its worth-- happy belated birthday! I hope the next one is a lot better.

    • @yaa40
      @yaa40 11 หลายเดือนก่อน +8

      Happy belated birthday.
      I hope things improve for you :)

    • @gailpippin9761
      @gailpippin9761 11 หลายเดือนก่อน +6

      Belated happy birthday!

    • @arbonneladyTN
      @arbonneladyTN 11 หลายเดือนก่อน +8

      @@jessicavanelYou are adorable and I would love you to do some stories of GREAT guests!
      As I stated somewhere else:
      I as front desk at a Military Hotel and know your pain! One thing that might be different is Rank doesn’t always have privileges. And act like a butt, there may well be repercussions.
      I really try to be in the top 1% of favorite guests.
      One of my many stories?
      Our son & I checked in and mentioned that we were going to a local famous place to eat. They have some AMAZING desserts! The front desk clerk mentioned her favorite dessert that we just HAD to try!
      So when we were back at the hotel… we brought her back her favorite!!!

  • @mickaleneduczech8373
    @mickaleneduczech8373 ปีที่แล้ว +8

    Years ago I worked in a family hotel in northern California. Now California is heavily forested, and we have alot of black bears. So one elderly lady from the big city was checking into the hotel, and asking about the local state and national parks, and we have some really nice ones. But then the last thing she said was "But I hear they're bears in the parks". I said, yes, we have bears in the parks. "Where did they come from?" I didn't know what to say other than, they live there. She just couldn't grasp that we allowed bears in the parks.

    • @troodon1096
      @troodon1096 4 หลายเดือนก่อน +3

      People don't allow bears in the parks. The bears allow people in the parks.

  • @dianebush1837
    @dianebush1837 ปีที่แล้ว +50

    It’s seems that the worst behavior is generally from the sneaky losers trying to pull a stunt and theft of whatever. More stories!👏🏼👏🏼👏🏼👏🏼❣️

  • @aqacefan
    @aqacefan 3 หลายเดือนก่อน +2

    That last story is one of your best skits, Jess. I think that I speak for anyone who's ever worked a Customer Service position when I say that it was it was the epitome of Nuclear Revenge.

  • @foxlima
    @foxlima 11 หลายเดือนก่อน +6

    Some hotel guest don't know how lucky they are, that the FO staff is way smarter, way more educated and is very well behaved.
    Otherwise they would end up lying on the floor with some teeth missing and dislocated jaws 😈😈😈

  • @kiarakeeper2154
    @kiarakeeper2154 11 หลายเดือนก่อน +27

    The sweet sweet justice the end.
    Jessica, my whole front desk staff loves your videos. Thanks for being a good voice to all of us in hotel hospitality.

  • @seameology
    @seameology 7 หลายเดือนก่อน +5

    My daughter and I were traveling on her employee discount. The bathtub was dirty. I went to the front desk. She sad she was the only person on duty and couldn't leave the desk. I asked her for cleaning supplies and I'd clean it myself. The hotel was sold out and I couldn't change rooms. She was really happy with me. I ended up moving to that city and working in another hotel. That hotel was known for keeping a skeleton crew.

  • @robertlee4172
    @robertlee4172 ปีที่แล้ว +23

    Best revenge story...That reminded me of the time, when a group of F&B coworkers from our "luxury hotel" decided to gather at a popular mid town bar, to unwind. As it happened, one of the restaurant hostesses decided to join us grunts(kitchen and wait staff). Well...true to her reputation as an uncontrollable B, while we were on the dance floor, she sat back and decided to have a go at our waitress at this fine drinking establishment. When our group got back to our table, there was mixed drinks, beers, and water knocked over on the chairs and across 5 tables that we had pushed together, for our group. Miss B, the restaurant hostess, was nowhere to be found.
    When our waitress came back to the table to give us our tab, we asked her what happened. Allegedly, Miss B asked for a glass of water, while waiting, she grew extremely hostile. The bar was packed and they were short staffed that day. Well then, by the time the water was served, Miss B went into a full blown tirade about the poor service. She thrashed about, giving the poor, early 20s, server girl "what for". I apologized to the girl, then explained how this coworker of ours works at the front of house, in a very demanding position. (not really - she was a trainee for a managerial position) She felt entitled to 5 star service where ever she went. She thinks her 4 inch pumps, black pantsuit, and white collar blouse demands respect.
    I told our group what had happened, so it was pretty much the end of the evening for all of us. Our table was soaked with our own drinks. In my estimation, most of the staff had lost a great deal of respect for Miss B, I did.

  • @dricka49221
    @dricka49221 11 หลายเดือนก่อน +10

    I ABSOLUTELY loved that last story about the company guest in the hotel. I was laughing inside the whole time and cheering this well-informed employee on at every turn. Those are the kind of employees you want on YOUR SIDE. Be very good to them, because they can screw you but good, and do it legally so that nobody can say a word against them!

  • @honestlyidontknow722
    @honestlyidontknow722 ปีที่แล้ว +29

    I loved that last one! 😂❤

  • @tinaclayton547
    @tinaclayton547 9 หลายเดือนก่อน +5

    Oh god reminds me of my hotel days. The only story i have is the mayors wife being told that no she was not allowed to order a strip search of the employees when her purse disappeared from the cloak room. (It was under her chair and she was honestly to entitled to realize or remember

  • @lydias2012
    @lydias2012 11 หลายเดือนก่อน +5

    I worked in the hotel industry for years and learned when travelled you could ask for special requests. Doesn't hurt to ask but ask nicely and if they say no be even nicer. It is something they have no control over and honey is always better than vinegar. Also if you get an employee discount help housekeeping. Break down the bed, take out the trash, tip, and consolidate towels etc. It really helps them in busy times and they are your co-workers.

  • @thehangmansdaughter1120
    @thehangmansdaughter1120 3 หลายเดือนก่อน +3

    I stayed in a hotel during a flood that saw me flee my house. There were more than 100 unexpected guests. I didn't hear one complaint. The guests looked after each other. I provided first aid and helped cook, my flatmate carried bags for the elderly and cleaned rooms. There was a guy helping the front desk and a woman working with maintenance to keep the air-con smoke free.

  • @songmarysmith
    @songmarysmith ปีที่แล้ว +10

    Oh, my gosh The snowed-in hotel story. I would want sooo much to help the housekeeping staff! I have a couple of months experience, maybe that would help! 😆No charge!!! 😝😝Put me in, Coach! Just knowing what the manager must be going through makes me anxious! 🥵

    • @ghost307
      @ghost307 ปีที่แล้ว +1

      Sometimes a "busman's holiday" is just the ticket.

  • @AlexielHellsing2
    @AlexielHellsing2 ปีที่แล้ว +3

    I don’t know whether to think the big revenge plan was Chaotic good or lawful evil but it is awesome.

  • @gardengoddess8009
    @gardengoddess8009 11 หลายเดือนก่อน +3

    I love you!
    Thank you for keeping it real and exposing these assholes in a professional, direct, completely appropriate way.
    I’ve done what you are doing…
    I’m 63 and just do NOT have any estrogen left to be as patient as I used to be.
    I APPLAUD you girl!
    Please keep the videos coming!

  • @ItsJustLisa
    @ItsJustLisa ปีที่แล้ว +4

    My husband worked for a Holiday Inn for a couple of years. We were able to use his standing to get a weekend getaway for our anniversary. I still remember all of the stipulations we had after more than 25 years.

    • @georgemoore6662
      @georgemoore6662 11 หลายเดือนก่อน +1

      Hi Lisa 🌹
      How are you doing?

  • @demetrinight5924
    @demetrinight5924 ปีที่แล้ว +35

    This made me happy in the early hours of the morning about halfway through my overnight shift at a hotel.
    I'd rather not ruin my good mood by thinking of the horrible stories I have gone through with entitled guests.

  • @-equinox5252
    @-equinox5252 11 หลายเดือนก่อน +4

    So I'm currently working at my first hotel job and this is my one 'horror' story. This past Saturday, we had to ban a guest for drugs and for making a mess in the room. My general manager told me that there was bodily fluids (blood, vomit, etc.) all around the room. The gentleman had a dog with him and the dog had used the bathroom in the shower their entire stay, she also said that the dog's nails are so long that he could barely walk (my GM is a HUGE animal lover and seeing this killed her), there was also pills scattered on the counter, and the guest's solution to 'fireants' in his room (there were no fireants) was to roll up the rugs and spread Goldbond powder all around the room floor. Luckily the floor is tile, so it was easier to clean than carpet. The guest that stayed in the room after had found a NUDE photo of him and his girlfriend hidden in the window that was somehow missed when the room was cleaned. I met the quest the day before this happened and I got weird vibes from him. He also thought he was staying with us for three weeks and claimed he didn't know he was checking out Saturday. Friday when I saw him, he asked if he could extend his reservation and I told him no due to us being fully booked Saturday and he had to check out on Saturday. Reflecting back on this, I'm so glad he was only there for three days instead of three weeks.

  • @flexiblenerd
    @flexiblenerd 2 หลายเดือนก่อน +4

    I've said it before and I'll say it again: service industry workers do not get paid enough (and neither do teachers but I digress). The shit y'all have to deal with is insane.

  • @gardengoddess8009
    @gardengoddess8009 11 หลายเดือนก่อน +6

    You are also a very talented actress!
    Your “skits” are absolutely incredible!
    Keep it up girl!

  • @seeingthepattern
    @seeingthepattern 10 หลายเดือนก่อน +4

    Years ago a friend worked at a luxury tent camp in the middle of the Maasai Mara. Her favourite story to tell was about the customer who complained - very louidly and vigorously - that the electrified fence - about 1.5m - around the camp "spoiled the vibe", as did the armed watchmen.

  • @1anastudent
    @1anastudent ปีที่แล้ว +7

    I've dealt with all of these types of guests. I have been threatened, verbally abused, and sexually harassed. I finally left when I realized the hotel no longer supported me

  • @ambermac77
    @ambermac77 ปีที่แล้ว +2

    The GIF on “wHy ArE yOu SoLd OuT, tHo?” OMG!! That’s the crazy lady from the LEGO Masters show. Her face drove me NUTS when we watched it. I can’t believe someone made a GIF!! 😂😂😂

  • @margaretschaufele6502
    @margaretschaufele6502 7 วันที่ผ่านมา +1

    My late grandmother loved to travel. If it was out of country she usually did it with her university alumni group since she was a solo traveler (she was widow) and liked the security of a group, as well as how everything was taken care of, from hotel bookings to daily activities. When she traveled within the U.S. she would often book with a travel agent for similar reasons. If she was just going out of town for one night or something then she would call one of her favorite hotels and book herself. I have NEVER seen her be rude or act entitled to service staff, wherever she went. She was always polite.

  • @FoxyfloofJumps
    @FoxyfloofJumps หลายเดือนก่อน +1

    Manners cost nothing but a bit of time and compassion. And they make the world of difference. Sadly many of the people my age just can't understand it.

  • @patriciajones1623
    @patriciajones1623 8 หลายเดือนก่อน +2

    I really enjoy your skits, and this new format is entertaining also. May I suggest you put your notes up, near your light/camera?

  • @adragaidji9910
    @adragaidji9910 ปีที่แล้ว +2

    Man, what in the world are you asking for besides a roof, heat, lights, and water in a blizzard when half the people have to do without.
    And the last one well revenge is a dish best served cold. That was quite the payback, good for you!

  • @markkinne4715
    @markkinne4715 11 หลายเดือนก่อน +5

    I have been in the hospitality industry for over 36 years, all at the same location . These stories basically give me PTSD due to the fact I have experienced all of them at one point or another. And yet I still keep listening! Glutton for punishment I guess.

  • @jtrain100179
    @jtrain100179 ปีที่แล้ว +3

    I worked for a movie theatre we got free movie tickets to any theatre. We had the same rules also as a courtesy buy something from the snack vounter.

  • @GirlyGirl-dk6dd
    @GirlyGirl-dk6dd ปีที่แล้ว +9

    My sisters used to both work at the same hotel and I have heard some horror stories. First of all it was more like a motel rather than an actual hotel and it was one that tended to attract a lot of seedy and sketchy people. A lot of the guests were drug addicts and one time my sister B liked found a dead body. Apparently a dude had overdosed and died right in his room. My other sister also one time had a woman come in with burns all the way up her arms and a baby that was also super badly burnt too. She might even told me what happened to them after that but I honestly can't remember. They also both worked the overnight shift so I think that also contributed to the amount of sketch people that came into the building.

    • @robertlee4172
      @robertlee4172 ปีที่แล้ว +4

      Every year, management would gather up the kitchen and wait staff of this very large hotel I worked at, to tell us that Christmas was a holiday some people get depressed over. I didn't know it was a thing, where single guests would check in to a room, then off themselves, in the bathroom or on the coat rack. We were told to report overly drunk guests and or drugged out patrons wandering the halls, of the multiple buildings on the property.
      I've never seen it, but heard stories.

  • @teresaellis7062
    @teresaellis7062 10 หลายเดือนก่อน +2

    Your videos remind me to be extra polite and friendly to anyone in the service business. I generally am polite and nice, but I put in extra effort now. 💗

  • @wheeltrouble
    @wheeltrouble ปีที่แล้ว +4

    The animal allergy is hilarious. She obviously has no clue that people are, by definition, animals.

    • @tinkeramma
      @tinkeramma ปีที่แล้ว +3

      I'm actually allergic to many animals. If one got into my room, I'd probably call for help removing it. If it was on my bedding or towels, I'd need to ask for new ones.
      Asking people to remove all the animals from a resort is mind-blowing entitlement. Even if it's not island wildlife, there are service animals around. Might need to ask to eat my breakfast out of the dining room if a service dog is present, but would never even think of asking to have one removed.

  • @Treisiess
    @Treisiess 6 หลายเดือนก่อน +1

    I kind of felt bad for the valet in the second story. I worked as a solo valet for valentine's day at restaurant one year and it was a major hassle. Once the cars started coming in, it was a never ending line, silver lining, the $331 I took home in tips was totally worth it. They key to survival is to breathe and not panic, as the guests are typically willing to work with you. What I found really works is numbering the return tickets in the order the guests hand them to you so you can help everyone accordingly.

  • @JolieEnglish
    @JolieEnglish 11 หลายเดือนก่อน +4

    I'm new to the hotel industry and your videos help me so much! I watch them before, during and after work when I need a pick me up. Thank you for making those skits 🎉

  • @trenae77
    @trenae77 8 หลายเดือนก่อน +1

    I’m a member of a national organization and our State chapter was holding their annual conference in a hotel that was just getting back on its feet after COVID. So you have a couple hundred women flooding the place. Needless to say, some of the services were not on par with what we had pee-COVID. My roommate and I opted not to have fresh towels and linens delivered daily because unless something untoward happened, we wouldn’t need them. We did hear others complaining and it got irritating to be honest.
    The highlight though, was when one of our group met with housekeeping. This woman has a history in hospitality herself. After the convention, she posted on our site - and copied the hotel as well - commending management AND staff for exemplary service. Her reasoning was that for the workload they had put on them, and the fact some of the staff were only weeks into the job, every single member from bottom to top put their heart into their job.
    You all put up with chaos with a smile, and I can likely count on one hand the number of times in my LIFE that I’ve been disappointed by any hotel or resort staff. So thank you !

  • @nicholascolville7322
    @nicholascolville7322 5 หลายเดือนก่อน +1

    The central reservations comment killed me off 😂 heard the “ you sure you’ve not got any rooms” comment all too much

  • @ChristofferOrrmalmUtsi
    @ChristofferOrrmalmUtsi ปีที่แล้ว +3

    Wholesome to see a former hotel worker sharing stories even from others whom have shared their stories on reddit.😎
    I love it it is wonderful and refreshing!💙 I am so entertained by this!😊😁
    I love your channel Jessica Vanel!🤩

  • @IslaB1413
    @IslaB1413 ปีที่แล้ว +5

    Oh my gosh, I love these videos so much!!❤❤😊😊😊

  • @nicholaswilliams6475
    @nicholaswilliams6475 2 หลายเดือนก่อน +2

    I’m not sure why people think they can get away with antagonizing everyone around them for compensation and free stuff. Eventually, you’re either going to find someone who knows how to make your life miserable or everyone you pissed off is going to collectively look the other way and ignore standards and rules in order to get revenge on you.
    I think the metaphor is tickling a sleeping dragon?

  • @kerrydevlin
    @kerrydevlin 5 หลายเดือนก่อน +1

    I don't get to stay in hotels very often but when i have the staff members have all been lovely. I can't imagine treating workers this way,im glad they got their revenge 😂😂

  • @Paige_Jackson_PJOnerd
    @Paige_Jackson_PJOnerd 8 หลายเดือนก่อน +2

    I absolutely love your face during the last story. Thank you for such amazing content.

  • @tacrewgirl
    @tacrewgirl ปีที่แล้ว +3

    That last story was great!

  • @aliceblue7305
    @aliceblue7305 4 หลายเดือนก่อน +1

    Have you ever grinned so had your cheeks hurt? I have. It's amazing!

  • @user-oj2eg5xe2t
    @user-oj2eg5xe2t 11 หลายเดือนก่อน +1

    I like your shorts, and you tell the tales so well and with great personality. Thanks

  • @alexisberg2046
    @alexisberg2046 8 หลายเดือนก่อน +1

    I love your videos, keep them coming !❤❤

  • @me4901
    @me4901 7 หลายเดือนก่อน +3

    If a hotel had geckos, I would stay there just for the geckos.

  • @silky0439
    @silky0439 11 หลายเดือนก่อน +1

    This was awesome! I heard the first one before, but the rest…completely new! Loved them! New Sub!

  • @ashurean
    @ashurean 8 หลายเดือนก่อน +2

    It's annoying how the people who have the most seem to be the least accepting of even the smallest inconveniences. Like bruh, all your needs are met. You can sit and wait for an hour. Or take care of yourself.

  • @johnbaldwin3034
    @johnbaldwin3034 6 หลายเดือนก่อน +1

    I am really glad that I have come across your videos because they have most definitely made my day and week and weekends thank you please have a great and wonderful holiday season

  • @ItsYourFavoriteRando
    @ItsYourFavoriteRando ปีที่แล้ว +4

    These stories always give me a good laugh. Thanks for always posting these! •^^•

  • @meaganbernard7592
    @meaganbernard7592 3 หลายเดือนก่อน +1

    It's too funny that you used Kate from John and Kate plus 8 in the thumbnail, epic! 😂

  • @ninac188
    @ninac188 9 หลายเดือนก่อน +1

    Your such a great story teller!! Love yo videos❤

  • @firefalcoln
    @firefalcoln 7 หลายเดือนก่อน +1

    One of my hotel co-workers got an employee rate room, threw a party in the room with his friends and later got fired due to all of the room damage. You don't want to behave badly if you're using an employee rate for a stay. Apparent he was usually a pretty good worker too. The company didn't care.

  • @jeffkadlec8264
    @jeffkadlec8264 11 หลายเดือนก่อน

    ABSOLUTELY LOVED the rewards/employee story. Wonderful!!!

  • @SusanneMBarrett
    @SusanneMBarrett 10 หลายเดือนก่อน +1

    I loved seeing the angelic face (with a halo) of Sam Riegel as this final revenge occurred. If there is anyone who adores sweet revenge, it's Sam!! Epic!!!! :D :D :D

  • @50shadesofinsanity
    @50shadesofinsanity 9 หลายเดือนก่อน

    I absolutely love these! I definitely need more ❤

  • @sunnyscott4876
    @sunnyscott4876 7 หลายเดือนก่อน +1

    People can ask for the strangest things. At a Goodwill Store that I shop in frequently, a lady came in and asked if they could turn off all the piped in music that could be heard throughout the entire store. She insisted that she couldn't shop in the store unless the music was off. The manager explained that it was a satellite radio feed and they couldn't turn it off. It was piped into all the stores. She refused to come in and left. 🤷‍♀️

  • @erichanastacio9695
    @erichanastacio9695 หลายเดือนก่อน +1

    Last story:
    The entitled jerk highest rewards member... It was on one of TH-cam reddit story videos....
    I love that revenge story.
    🤣🤣🤣🤣🤣🤣🤣🤣

  • @curtcaudle5900
    @curtcaudle5900 8 หลายเดือนก่อน

    Jessica, you are Top Notch. Much Respect for the Job you Do

  • @karenkenney6021
    @karenkenney6021 ปีที่แล้ว +1

    These were awesome, keep them up

  • @colormedubious4747
    @colormedubious4747 2 หลายเดือนก่อน +2

    If that woman was allergic to "all animals" then she'd be allergic to humans, too. I'm going to go out on a limb and assume that the opposite is more likely to be true: All humans are "allergic" to HER.

  • @gailpippin9761
    @gailpippin9761 11 หลายเดือนก่อน +1

    That was frigging awesome!

  • @EvilTwin559
    @EvilTwin559 2 หลายเดือนก่อน +2

    If you think the front desk sees weird s#!t try working hotel security. I've seen homeless camps in restrooms, dining halls, stair wells and kitchens. So many people passionately hugging in the parking lots, elevators, restaurants, gardens, conference rooms, hallways and pools. Unspeakable thing done to, in and around hotel rooms and surrounding property. Stories that border on sci-fi/supernatural.

  • @Alastair_
    @Alastair_ 11 หลายเดือนก่อน +2

    Somewhat related, we had a guest recently complain about midges (Small blood sucking flies native to Scotland) and that we needed to do something about them. I work at a hotel surrounded by trees next to a loch (Their preferred habitat).
    None of us really knew how to react to that.
    I also had one guest complain she was cold and again that I should do something about it, again this was in Scotland, in January, as she was sitting outside.

    • @kamion53
      @kamion53 11 หลายเดือนก่อน +1

      the cold problem is rather easy fixed; just install those energy devouring terrace lamps and let her pay by the hour.
      I was for years in a hotel in New Hampshire and the hotel yearly cooperated to remove as much nests of black flies, unfortunely that year they missed a nest. We quickly learned to be in the sun and in the wind and all pitied the doormen whose workspot was the shaded windfree porch, those boys were eaten alive.

  • @redjoker365
    @redjoker365 8 หลายเดือนก่อน +2

    "Amex Black? Talk to me like that when you make it to the Mastercard Black Card leagues"

  • @lotstodo
    @lotstodo 3 วันที่ผ่านมา

    My sister was at a resort in Mexico when a hurricane decided to drop by. I don't remember what year, but it was Hurricane Patricia. They took all the guests to a hospital to weather the storm. She was one of the few people who spoke Spanish. A bunch of Americans decided they would rent cars and drive back to the states. After speaking with the locals she found out that the roads outside town were dirt and would soon be mud and it wasn't a good idea to me in that part of the country anyway. She became the unofficial spokesperson for the group. They stayed, everyone was fine.

  • @scotttrammell3913
    @scotttrammell3913 ปีที่แล้ว +2

    I absolutely adore you, Jessica.

  • @RomanticGirl0131
    @RomanticGirl0131 4 หลายเดือนก่อน +1

    Entitled jerk is my favorite story!! 🤣😂🤣😂🤣😂

  • @acesinger6092
    @acesinger6092 ปีที่แล้ว +2

    The last story was the most satisfying😏

  • @JerryHamby-vb3pe
    @JerryHamby-vb3pe ปีที่แล้ว +1

    I really appreciate your videos 😂🎉🎉🎉😂😊

  • @danielweston9188
    @danielweston9188 6 หลายเดือนก่อน +1

    I was lucky enough to have a room when a storm hit an Island and air and boat service stopped. As they had a backup generator it was one of the few places with lights etc. It got full FAST!
    Instead of everybody complaining about a dozen of us chipped in and helped the staff. I even allowed 3 people to sleep in my room. One of those guests was a "Chef" and he got up early and help prepare breakfast - best french toast ever! Some older women took over the laundry and 4 young boys became bell caps and made everyone laugh (long story). The staff was full of smiles, the place packed with people meeting people and the weather was outside. The only issue over the 2 days was a debate over a scrabble word .....
    People can choose another way to deal with problems....... no Karen or Kevins for some reason or they hid.......

  • @JenAngel21
    @JenAngel21 11 หลายเดือนก่อน +1

    I don’t know why, because you try to make it sound like hell, but you really make me want to work at a hotel. 😂😂😂

  • @jgilbert7591
    @jgilbert7591 6 หลายเดือนก่อน +1

    You make me laugh. I love your stories.

  • @3Unknown3510
    @3Unknown3510 ปีที่แล้ว +7

    I got lost in her eyes and completely zoned out.
    Her beauty is something i would die for❤❤❤❤❤❤
    And I truly love and enjoy her content.
    It’s just so funny it brings a smile on my face❤❤❤

  • @poohbear_loves_Tigger
    @poohbear_loves_Tigger 11 หลายเดือนก่อน

    You are so amazing and thanks for sharing

  • @pamelaingold5601
    @pamelaingold5601 22 วันที่ผ่านมา +1

    I so enjoy your videos.

  • @I_am_Irisarc
    @I_am_Irisarc ปีที่แล้ว +16

    Funny stories for sure, but it kinda bothers me that the workers at the hotel in the ice storm called out for pizza. That poor driver better have gotten a HUGE tip.

    • @edmg7
      @edmg7 ปีที่แล้ว +6

      Wouldn't surprise me if he didn't. Back when my friend was the manager of a Pizza Hut one of his drivers had to do deliveries in a bad snow storm. One such drive resulted in the car getting stuck, so the driver got out and took the pizza to the address on foot. Not only did he not get a big tip, the customer called to complain that his pizza was late and cold.

    • @I_am_Irisarc
      @I_am_Irisarc ปีที่แล้ว +8

      @@edmg7 Yeah. I know that's right. My brother and I grew up working in my dad's pizza restaurant. I can't tell you how many times something like that happened to my brother, who was our delivery driver.
      We had a regular customer who had a big dog that she would keep put up when she was expecting a delivery. One night, she forgot to bring in her dog. Doing what dogs will do to protect their home, the customer's dog ran up when my brother opened the gate and bit him several times before he could get away.
      Instead of apologizing, the woman called and complained that she didn't get her pizza (she saw the biting incident). She also SUED us because she said the incident had traumatized her dog, requiring him to need vet treatment.
      She lost. We didn't pay and neither did the insurance. Just goes to show how badly people can treat servers and drivers sometimes. Needless to say, my brother didn't get a tip, either.

    • @edmg7
      @edmg7 ปีที่แล้ว

      @@I_am_Irisarc....well that's just depressing.

    • @robertlee4172
      @robertlee4172 ปีที่แล้ว +2

      Believe me, after working a 12 hour shift in a kitchen, no windows, no one wants to get back there to make even butter on toast.
      My cohort of kitchen staff, would punch out at midnight, then go to a local wing joint just to eat junk food and down a couple of pitchers.

    • @I_am_Irisarc
      @I_am_Irisarc ปีที่แล้ว

      @@robertlee4172 okay, I've read the whole thread through several times now, and I still don't understand your point. I mean, I wasn't suggesting that these people didn't do exactly that what it says in the story. Only that it was kind of hypocritical to do so without giving a huge tip to make up for the driver having to be the one who got out into the weather.

  • @QuikVidGuy
    @QuikVidGuy 4 หลายเดือนก่อน +1

    "I am allergic to any and all animals" Well, then this is just further proof that humans are animals
    I like that I recognize some of these stories from the sketches, it's cool to see the source posts and how faithfully you adapted them

  • @rickrambin7656
    @rickrambin7656 11 หลายเดือนก่อน +3

    How in the world can someone who's eyes sparkle so beautifully be so evil? Lmao... not to self, if ever run across you in my travels, be extra nice!
    Love your videos and stories.

  • @TheSrSunday
    @TheSrSunday 11 หลายเดือนก่อน +1

    Last story was a clear case of justice done, not of revenge.

  • @poisonpotato3334
    @poisonpotato3334 6 หลายเดือนก่อน +1

    I worked at a jj sandwich shop(yall know) i had this customer that stayed at the ff hotel down the road and he always had me take his order and make it (i assumed ocd and germs, he didnt want fohntain drinks only bottle) anyway, there was this one day one of the delivery drivers got impatient and made it and was already on the way by the time i got off the phone (his order always took 20 minutes, irritated all of my coworkers and mangers) well he called later demanding a refund said he was disappointed and that if he couldnt have me take the order and make it then he was no longer our customer.
    The manager came to me about it a few weeks later because he ordered 5 days a week, like on the dot. Yeah, my explanation about how the delivery driver and him telling him to do it (i found this out after i asked the driver why he made it) the look on his face was priceless.
    Especially when you think about the slight inconvenience being only a 20 minute phone call for what was a 50 meal everyday he ordered.
    Sometimes people just like routine i guess

  • @petiteange08
    @petiteange08 10 หลายเดือนก่อน +1

    It's likely possible for someone to be allergic to a high number of animals, but if the customer can stand there arguing about removing the animals and is not on the floor due to allergic reactions, then she probably isn't that allergic. And honestly, someone truly allergic to all animals would unlikely visit that kind of island.

  • @iowagreen8932
    @iowagreen8932 7 หลายเดือนก่อน +2

    Allergic woman: tell her that humans are animals too 😊

  • @oenrn
    @oenrn 11 หลายเดือนก่อน +1

    That first lady is gonna freak out when she learns that humans are animals...

  • @ingridsantiago7059
    @ingridsantiago7059 11 หลายเดือนก่อน

    That last story was the greatest thing ever!!! ❤❤❤

  • @Kisa01
    @Kisa01 11 หลายเดือนก่อน +1

    Love to see the skit about the entitled awards/employee one.

  • @inugy03
    @inugy03 8 หลายเดือนก่อน +1

    The last story got me to smile

  • @kimberlyskokan3444
    @kimberlyskokan3444 ปีที่แล้ว +2

    I live in SWFL, combine entitled with ridiculously wealthy. We have 2 Ritz Carltons in this town rich. A guy bought a $49.5 MILLION house and razed it rich. There is now just grass on the property. Yeah. There. I try to be as nice as possible to the service workers.