You're more than welcome! You know that we're always here to help and provide resources, ensuring that we can assist you in getting back to your best life. Thank you for choosing LG! ❤️ 🤍
Hey there. It's important to know where to add fabric softener to your LG washer. The dispenser will have indicators to show you the correct spot for adding the softener. However, since each model may vary, you should consult your owner's manual for specific instructions related to your washer. If you need more help, private message us on social media @LGUSsupport. We'll be happy to help! 🙂 ^David
Hi there. Depending on the model, the guide regarding the correct detergent placement will be provided on the Owner's Manual which can be downloaded here: www.lg.com/us/support/manuals-documents. If there's a specific detergent compartment for your unit, we recommend using that. Thank you. -Cazz
Hi there. For us to look into your concern better. Please provide your product information through private message on any of our social media accounts using @LGUSSupport. Thank you. -Cazz
I use FM1006n3w, to use/adjust temperature, should there be a hot water supply? Or does the machine itself heat the water? Also, can you use higher temp (40-60deg) with rinse+spin setup?
Hey there. This machine has an optional hook-up for hot water but does not heat its own water. To resolve cold-hot water issues, first, confirm if the problem exists at another faucet and check that the hot and cold water supply hoses are correctly connected. For setting a higher temperature (40-60 degrees) on the FM1006n3w front load washer, simply select Rinse+Spin, adjust the temperature using the Temp button, and start the cycle with the Start/Pause button. Hope this helps. ^ Diego
Hello, Heidi. That's an interesting question. Please send us a private message via Facebook or Twitter, and we'll be more than happy to discuss more about our Front Load Washer. Thank you!!
Hey there. To keep your clothes in pristine condition, avoid overloading the washer, select the right wash cycle, and ensure cold water is used when necessary. Address stains appropriately and sort your laundry to prevent color bleeding. Use the dispenser carefully for bleach and softeners. Let us know if this helps. ^ Diego
Thanks for your question! Could you clarify what you mean by 'move heavy'? Are you referring to the weight of the laundry itself, or how the washer or dryer is performing? We’d love to help! ~Nancy
Hey there. You can add liquid bleach to the compartment marked "liquid bleach only" in the general dispenser drawer of your front-load LG washer. However, we need your model number for specific details to see if your washer has a different place to add the bleach. Please private message us on social media @LGUSSupport . We'll be happy to help. ^David
When I start the pre-wash cycle, bubbles appear inside during the first 2 minutes. However, I’ve already made sure that the pre-wash detergent compartment is empty, and I only pour detergent into the main compartment. What should I do if I don’t want detergent in my pre-wash?
Hi, there. Thanks for bringing this to our attention. You may refer to this link in regard to your concern: www.lg.com/us/support/help-library/lg-washer-troubleshooting-detergent-left-in-the-dispenser--1337625498762.
Hey there! Curtain call for cleaning-we'd love to help freshen up your drapes! There's no recommended traditional cycle for curtains. However, with the ThinQ app, you'll be able to download a cycle to your LG washer exclusively for curtains! For more information on how to use download cycles with LG ThinQ, check out our page here: shorturl.at/vyQBr *Joseph
Hey there! We'd be happy to help get you the replacement liquid detergent cup! Just to make sure we're on the same page, what is the model number of your washer? ^Chris
Hey there. We know how important it is to use the right cycle when washing your favorite jeans. To keep your jeans looking fresh try using the Normal cycle for cotton and denim. For specific stains, consider Extra Rinse or TurboWash. Always follow the jeans' care instructions for optimal results. Let us know if you have any more questions. ^ Diego
Hi! The drum light not turning on automatically is to ensure energy efficiency, especially in situations where a light may not be necessary, like in a bright room. We've attached a link with more info about the drum light below; please be sure to let us know if you have any other questions, it'll be our pleasure to help! www.lg.com/us/support/video-tutorials/lg-washer-dryer-how-to-activate-the-drum-light-CT10000011-1366663020592 ^Ian
Hello there, Aditya. Thank you for reaching out to us. Bleach should not be added to the general compartment of an LG front load washer. Powdered or liquid color-safe bleach should not be added to the general compartment of a front load washer because these washers are designed to use little water. Instead, liquid bleach should be added to the compartment specifically marked for liquid bleach only. It is important to follow the manufacturer's instructions to ensure proper usage and avoid any potential damage to the washer. If you still need help, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
I CAN;T FIND ANY INFORMATION ABOUT EACH OF THE VARIOUS CYCLES. HOW DO I USE NORMAL? Heavy duty? TOWELS? BEDDING? ALLERGIENE? TUB CLEAN? DELICATES? PERMANENT PRESS? SPEED WASH? RINSE AND CLEAN? DOWNLOADED?
Hi, there. It would be our pleasure to assist you with your concern regarding the cycles. You can send us a private message right now on Facebook or Twitter at @LGUSSupport, and we would be happy to help. We'll be waiting for your chat. -Cazz
Hey Gloria. You should use a small amount of detergent and use the normal wash cycle. This is to wash the internal system. For more questions, private message us on social media @LGUSSupport . We're just a DM away! ^David
Hi, Rosa. An LE error code is displayed when the tub fails to spin. The error code indicates that the motor can't operate properly because you've overloaded the washing machine or a foreign object is stuck in the tub. You may visit this link to learn how to troubleshoot this if you encounter this error code: www.lg.com/us/support/help-library/lg-washer-what-is-an-lg-washing-machine-le-error-code--1337701712239 If the issue persists, please do not hesitate to reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). We'd be happy to assist you. ^Danee
For further assistance, we highly recommend o reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). In this way we can have a back-and-forth conversation about your concern. ^Danee
this video basically tells you how to wash clothes which I already know how to wash clothes since I’ve been 18 years old, but what it doesn’t show is how they’re rubber falls apart!!!!
Hi, there. Thank you for sharing your thoughts with us! We appreciate your perspective on the video. It’s great to hear that you’re already knowledgeable about washing clothes. We understand your frustration regarding the lack of information about the durability of the rubber components. If you require further assistance or have any queries Please do not hesitate to reach out to us directly. We will be more than happy to assist you. May you have a great day ahead.! - Zie
Hey there Connie! We understand how important it is to have your washer working and want to ensure you receive the best support regarding this matter. If you can please send us a private message on Social Media @LGUSSupport on Twitter or Facebook, with your product details along with your contact information. We look forward to helping you with this! ^Liss
Hey! The video will definitely have captions. If you need any help, just shoot us a private message on social media at @LGUSSupport. We're here and super excited to lend a hand! ~Nancy
Hello, The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. www.lg.com/us/support/help-library. ^Tanisha
Hi, there. Thank you for sharing your feedback. We understand the importance of having clear, step-by-step instructions. No worries, let's go through the process of starting your LG Front Load Washer together: 1. Rinse the Internal System: Before your first wash, run a complete cycle with the drum empty using a small amount of detergent to rinse out the internal system. 2. Sort Your Clothes: Always sort your laundry by fabric type and color. Wash heavier items like towels separately from lighter fabrics, and keep dark colors away from whites. 3. Prepare the Washer: Open the washing machine door and load your clothes, ensuring not to overload the drum. Check that there are no foreign materials in the rubber gasket. 4. Power On: Press the power button to turn on the washer. 5. Select a Wash Cycle: Turn the knob to choose the appropriate wash cycle for your load. For everyday items, the cotton cycle is a great choice. 6. Add Detergent: Pull out the dispenser drawer and fill the compartments with the appropriate detergent and fabric softener, if needed. Make sure not to exceed the maximum fill line. 7. Start the Cycle: Press the start button to begin the wash cycle. 8. Post-Wash Care: Once the cycle is complete, remove your laundry promptly, wipe the door seal and door to remove moisture, and leave the door slightly open to dry the drum. If you have any further questions or need more assistance, please send us a message on Facebook or X via @LGUSSupport. `Liz
Thank you for sharing your thoughts with us! If you require assistance with our washers or encounter problems, please send us a private message on our social media platforms @LGUSA or @LGUSSupport, including your contact information. We're here to help! ^Anthony
![[LG FrontLoad Washers] Quick Start Guide](/img/n.gif)
Click Here to Register Your LG Product: www.lg.com/us/mylg/product-registration
I just brought one thank you so much for sharing
You're more than welcome! You know that we're always here to help and provide resources, ensuring that we can assist you in getting back to your best life. Thank you for choosing LG! ❤️ 🤍
Which dispenser is for fabric softener 5:54
Hey there. It's important to know where to add fabric softener to your LG washer. The dispenser will have indicators to show you the correct spot for adding the softener. However, since each model may vary, you should consult your owner's manual for specific instructions related to your washer. If you need more help, private message us on social media @LGUSsupport. We'll be happy to help! 🙂 ^David
Can I put the detergent in any of the compartments ? Or should I look for a specific compartment to put it in ?
Hi there. Depending on the model, the guide regarding the correct detergent placement will be provided on the Owner's Manual which can be downloaded here: www.lg.com/us/support/manuals-documents. If there's a specific detergent compartment for your unit, we recommend using that. Thank you. -Cazz
We can't use liquid bleach with the general dispenser compartment? How do I wash my whites then?
Hi there. For us to look into your concern better. Please provide your product information through private message on any of our social media accounts using @LGUSSupport. Thank you. -Cazz
I use FM1006n3w, to use/adjust temperature, should there be a hot water supply? Or does the machine itself heat the water?
Also, can you use higher temp (40-60deg) with rinse+spin setup?
Hey there. This machine has an optional hook-up for hot water but does not heat its own water. To resolve cold-hot water issues, first, confirm if the problem exists at another faucet and check that the hot and cold water supply hoses are correctly connected. For setting a higher temperature (40-60 degrees) on the FM1006n3w front load washer, simply select Rinse+Spin, adjust the temperature using the Temp button, and start the cycle with the Start/Pause button. Hope this helps. ^ Diego
Is there a pre rinse cycle?
Hello, Heidi. That's an interesting question. Please send us a private message via Facebook or Twitter, and we'll be more than happy to discuss more about our Front Load Washer. Thank you!!
I think you mean prewash????
@@LGUSASupport
Is there a spin only cycle in LG front load washer?
@@LGUSASupportNEXT TO NEXT!!!!
Hey, my clothes keep getting badly wrinkled or ripped. I even put the temp lower and put 1000. How do I stop this?
Hey there. To keep your clothes in pristine condition, avoid overloading the washer, select the right wash cycle, and ensure cold water is used when necessary. Address stains appropriately and sort your laundry to prevent color bleeding. Use the dispenser carefully for bleach and softeners. Let us know if this helps. ^ Diego
What is the reason why it is move heavy
Thanks for your question! Could you clarify what you mean by 'move heavy'? Are you referring to the weight of the laundry itself, or how the washer or dryer is performing? We’d love to help! ~Nancy
My washer has a general dispenser drawer. Im wondering where i can add bleach?
Hey there. You can add liquid bleach to the compartment marked "liquid bleach only" in the general dispenser drawer of your front-load LG washer. However, we need your model number for specific details to see if your washer has a different place to add the bleach. Please private message us on social media @LGUSSupport . We'll be happy to help. ^David
When I start the pre-wash cycle, bubbles appear inside during the first 2 minutes. However, I’ve already made sure that the pre-wash detergent compartment is empty, and I only pour detergent into the main compartment. What should I do if I don’t want detergent in my pre-wash?
Hi, there. Thanks for bringing this to our attention. You may refer to this link in regard to your concern: www.lg.com/us/support/help-library/lg-washer-troubleshooting-detergent-left-in-the-dispenser--1337625498762.
Which mode to use for curtains
Hey there! Curtain call for cleaning-we'd love to help freshen up your drapes! There's no recommended traditional cycle for curtains. However, with the ThinQ app, you'll be able to download a cycle to your LG washer exclusively for curtains! For more information on how to use download cycles with LG ThinQ, check out our page here: shorturl.at/vyQBr *Joseph
Can I buy liquid detergent cup for main wash compartment ?
Hey there! We'd be happy to help get you the replacement liquid detergent cup! Just to make sure we're on the same page, what is the model number of your washer? ^Chris
What setting is needed for washing a jean
Hey there. We know how important it is to use the right cycle when washing your favorite jeans. To keep your jeans looking fresh try using the Normal cycle for cotton and denim. For specific stains, consider Extra Rinse or TurboWash. Always follow the jeans' care instructions for optimal results. Let us know if you have any more questions. ^ Diego
Why doesn’t the light inside the washer and dryer automatically turn on when door is open
Hi! The drum light not turning on automatically is to ensure energy efficiency, especially in situations where a light may not be necessary, like in a bright room. We've attached a link with more info about the drum light below; please be sure to let us know if you have any other questions, it'll be our pleasure to help! www.lg.com/us/support/video-tutorials/lg-washer-dryer-how-to-activate-the-drum-light-CT10000011-1366663020592 ^Ian
How to add bleach for white clothes in general compartment?
Hello there, Aditya. Thank you for reaching out to us. Bleach should not be added to the general compartment of an LG front load washer. Powdered or liquid color-safe bleach should not be added to the general compartment of a front load washer because these washers are designed to use little water. Instead, liquid bleach should be added to the compartment specifically marked for liquid bleach only.
It is important to follow the manufacturer's instructions to ensure proper usage and avoid any potential damage to the washer.
If you still need help, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
@@LGUSASupport Thanks for replying, but in LG 9/5 Washer Dryer there are only three compartments, Main Wash, Pre Wash and Softener.
Same issue. Did you ever figure it out?@@adityaaima3302
I CAN;T FIND ANY INFORMATION ABOUT EACH OF THE VARIOUS CYCLES. HOW DO I USE NORMAL? Heavy duty? TOWELS? BEDDING? ALLERGIENE? TUB CLEAN? DELICATES? PERMANENT PRESS? SPEED WASH? RINSE AND CLEAN? DOWNLOADED?
Hi, there. It would be our pleasure to assist you with your concern regarding the cycles. You can send us a private message right now on Facebook or Twitter at @LGUSSupport, and we would be happy to help. We'll be waiting for your chat. -Cazz
MINE HAS SKINCARE, DO I STICK MY FACE IN THE WASHING MACHINE?
@@LGUSASupport I think WE ALL would like a basic description of the cycles.. the options, length of time and water temp... why the big secret
I agree.. how can make informed decision when no info..
@@ValeriaVincentSancisi skincare= stick head in washing machine for it to do the skincare on my face?
Is you should rinse out the system first before washing, why not add in this video how much detergent to use and which cycle to choose?
Hey Gloria. You should use a small amount of detergent and use the normal wash cycle. This is to wash the internal system. For more questions, private message us on social media @LGUSSupport . We're just a DM away! ^David
What is LE
Hi, Rosa. An LE error code is displayed when the tub fails to spin. The error code indicates that the motor can't operate properly because you've overloaded the washing machine or a foreign object is stuck in the tub.
You may visit this link to learn how to troubleshoot this if you encounter this error code: www.lg.com/us/support/help-library/lg-washer-what-is-an-lg-washing-machine-le-error-code--1337701712239
If the issue persists, please do not hesitate to reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). We'd be happy to assist you. ^Danee
@@LGUSASupport how i can fin that
For further assistance, we highly recommend o reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). In this way we can have a back-and-forth conversation about your concern. ^Danee
Thank u so muchhhhuuu
this video basically tells you how to wash clothes which I already know how to wash clothes since I’ve been 18 years old, but what it doesn’t show is how they’re rubber falls apart!!!!
Hi, there. Thank you for sharing your thoughts with us! We appreciate your perspective on the video. It’s great to hear that you’re already knowledgeable about washing clothes. We understand your frustration regarding the lack of information about the durability of the rubber components. If you require further assistance or have any queries Please do not hesitate to reach out to us directly. We will be more than happy to assist you. May you have a great day ahead.! - Zie
My washer will not start. It isn’t new. I’ve used it many times before. It just won’t start now!
Hey there Connie!
We understand how important it is to have your washer working and want to ensure you receive the best support regarding this matter. If you can please send us a private message on Social Media @LGUSSupport on Twitter or Facebook, with your product details along with your contact information. We look forward to helping you with this! ^Liss
I really wish companies wouldn’t use automated voices. I’ve listened at 2:13 several times and STILL don’t know what the h3ll it is saying.
Hey! The video will definitely have captions. If you need any help, just shoot us a private message on social media at @LGUSSupport. We're here and super excited to lend a hand! ~Nancy
They are explaining the equivalent of a hand wash cycle around that mark.
So nothing water
Hello, The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. www.lg.com/us/support/help-library. ^Tanisha
This Video was not helpful you have to explain step by step from beginning to the end
How start bevor washing clothes
Hi, there. Thank you for sharing your feedback. We understand the importance of having clear, step-by-step instructions. No worries, let's go through the process of starting your LG Front Load Washer together:
1. Rinse the Internal System: Before your first wash, run a complete cycle with the drum empty using a small amount of detergent to rinse out the internal system.
2. Sort Your Clothes: Always sort your laundry by fabric type and color. Wash heavier items like towels separately from lighter fabrics, and keep dark colors away from whites.
3. Prepare the Washer: Open the washing machine door and load your clothes, ensuring not to overload the drum. Check that there are no foreign materials in the rubber gasket.
4. Power On: Press the power button to turn on the washer.
5. Select a Wash Cycle: Turn the knob to choose the appropriate wash cycle for your load. For everyday items, the cotton cycle is a great choice.
6. Add Detergent: Pull out the dispenser drawer and fill the compartments with the appropriate detergent and fabric softener, if needed. Make sure not to exceed the maximum fill line.
7. Start the Cycle: Press the start button to begin the wash cycle.
8. Post-Wash Care: Once the cycle is complete, remove your laundry promptly, wipe the door seal and door to remove moisture, and leave the door slightly open to dry the drum.
If you have any further questions or need more assistance, please send us a message on Facebook or X via @LGUSSupport. `Liz
Ridiculous to design a washing mashing with zero intuitive controls. LG designers should be ashamed, is there no UX department?
Thank you for sharing your thoughts with us! If you require assistance with our washers or encounter problems, please send us a private message on our social media platforms @LGUSA or @LGUSSupport, including your contact information. We're here to help! ^Anthony
Please have an English speaking person. Can’t understand one word she said😡😡😡😡😡😡😡
U need to buy an LQ translator to help you.