You're more than welcome! You know that we're always here to help and provide resources, ensuring that we can assist you in getting back to your best life. Thank you for choosing LG! ❤️ 🤍
When I start the pre-wash cycle, bubbles appear inside during the first 2 minutes. However, I’ve already made sure that the pre-wash detergent compartment is empty, and I only pour detergent into the main compartment. What should I do if I don’t want detergent in my pre-wash?
Hi, there. Thanks for bringing this to our attention. You may refer to this link in regard to your concern: www.lg.com/us/support/help-library/lg-washer-troubleshooting-detergent-left-in-the-dispenser--1337625498762.
Hey there. You can add liquid bleach to the compartment marked "liquid bleach only" in the general dispenser drawer of your front-load LG washer. However, we need your model number for specific details to see if your washer has a different place to add the bleach. Please private message us on social media @LGUSSupport . We'll be happy to help. ^David
Hey there! We'd be happy to help get you the replacement liquid detergent cup! Just to make sure we're on the same page, what is the model number of your washer? ^Chris
Hey there! Curtain call for cleaning-we'd love to help freshen up your drapes! There's no recommended traditional cycle for curtains. However, with the ThinQ app, you'll be able to download a cycle to your LG washer exclusively for curtains! For more information on how to use download cycles with LG ThinQ, check out our page here: shorturl.at/vyQBr *Joseph
Hey there. We know how important it is to use the right cycle when washing your favorite jeans. To keep your jeans looking fresh try using the Normal cycle for cotton and denim. For specific stains, consider Extra Rinse or TurboWash. Always follow the jeans' care instructions for optimal results. Let us know if you have any more questions. ^ Diego
Hello there, Aditya. Thank you for reaching out to us. Bleach should not be added to the general compartment of an LG front load washer. Powdered or liquid color-safe bleach should not be added to the general compartment of a front load washer because these washers are designed to use little water. Instead, liquid bleach should be added to the compartment specifically marked for liquid bleach only. It is important to follow the manufacturer's instructions to ensure proper usage and avoid any potential damage to the washer. If you still need help, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
I CAN;T FIND ANY INFORMATION ABOUT EACH OF THE VARIOUS CYCLES. HOW DO I USE NORMAL? Heavy duty? TOWELS? BEDDING? ALLERGIENE? TUB CLEAN? DELICATES? PERMANENT PRESS? SPEED WASH? RINSE AND CLEAN? DOWNLOADED?
Hi, there. It would be our pleasure to assist you with your concern regarding the cycles. You can send us a private message right now on Facebook or Twitter at @LGUSSupport, and we would be happy to help. We'll be waiting for your chat. -Cazz
Hey Gloria. You should use a small amount of detergent and use the normal wash cycle. This is to wash the internal system. For more questions, private message us on social media @LGUSSupport . We're just a DM away! ^David
Thank you for sharing your thoughts with us! If you require assistance with our washers or encounter problems, please send us a private message on our social media platforms @LGUSA or @LGUSSupport, including your contact information. We're here to help! ^Anthony
Hello, The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. www.lg.com/us/support/help-library. ^Tanisha
Hey there. To keep your clothes in pristine condition, avoid overloading the washer, select the right wash cycle, and ensure cold water is used when necessary. Address stains appropriately and sort your laundry to prevent color bleeding. Use the dispenser carefully for bleach and softeners. Let us know if this helps. ^ Diego
this video basically tells you how to wash clothes which I already know how to wash clothes since I’ve been 18 years old, but what it doesn’t show is how they’re rubber falls apart!!!!
Hi, there. Thank you for sharing your thoughts with us! We appreciate your perspective on the video. It’s great to hear that you’re already knowledgeable about washing clothes. We understand your frustration regarding the lack of information about the durability of the rubber components. If you require further assistance or have any queries Please do not hesitate to reach out to us directly. We will be more than happy to assist you. May you have a great day ahead.! - Zie
I use FM1006n3w, to use/adjust temperature, should there be a hot water supply? Or does the machine itself heat the water? Also, can you use higher temp (40-60deg) with rinse+spin setup?
Hey there. This machine has an optional hook-up for hot water but does not heat its own water. To resolve cold-hot water issues, first, confirm if the problem exists at another faucet and check that the hot and cold water supply hoses are correctly connected. For setting a higher temperature (40-60 degrees) on the FM1006n3w front load washer, simply select Rinse+Spin, adjust the temperature using the Temp button, and start the cycle with the Start/Pause button. Hope this helps. ^ Diego
Hey there Connie! We understand how important it is to have your washer working and want to ensure you receive the best support regarding this matter. If you can please send us a private message on Social Media @LGUSSupport on Twitter or Facebook, with your product details along with your contact information. We look forward to helping you with this! ^Liss
Hello, Heidi. That's an interesting question. Please send us a private message via Facebook or Twitter, and we'll be more than happy to discuss more about our Front Load Washer. Thank you!!
Hi! The drum light not turning on automatically is to ensure energy efficiency, especially in situations where a light may not be necessary, like in a bright room. We've attached a link with more info about the drum light below; please be sure to let us know if you have any other questions, it'll be our pleasure to help! www.lg.com/us/support/video-tutorials/lg-washer-dryer-how-to-activate-the-drum-light-CT10000011-1366663020592 ^Ian
Hi, Rosa. An LE error code is displayed when the tub fails to spin. The error code indicates that the motor can't operate properly because you've overloaded the washing machine or a foreign object is stuck in the tub. You may visit this link to learn how to troubleshoot this if you encounter this error code: www.lg.com/us/support/help-library/lg-washer-what-is-an-lg-washing-machine-le-error-code--1337701712239 If the issue persists, please do not hesitate to reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). We'd be happy to assist you. ^Danee
For further assistance, we highly recommend o reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). In this way we can have a back-and-forth conversation about your concern. ^Danee
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I just brought one thank you so much for sharing
You're more than welcome! You know that we're always here to help and provide resources, ensuring that we can assist you in getting back to your best life. Thank you for choosing LG! ❤️ 🤍
When I start the pre-wash cycle, bubbles appear inside during the first 2 minutes. However, I’ve already made sure that the pre-wash detergent compartment is empty, and I only pour detergent into the main compartment. What should I do if I don’t want detergent in my pre-wash?
Hi, there. Thanks for bringing this to our attention. You may refer to this link in regard to your concern: www.lg.com/us/support/help-library/lg-washer-troubleshooting-detergent-left-in-the-dispenser--1337625498762.
My washer has a general dispenser drawer. Im wondering where i can add bleach?
Hey there. You can add liquid bleach to the compartment marked "liquid bleach only" in the general dispenser drawer of your front-load LG washer. However, we need your model number for specific details to see if your washer has a different place to add the bleach. Please private message us on social media @LGUSSupport . We'll be happy to help. ^David
Can I buy liquid detergent cup for main wash compartment ?
Hey there! We'd be happy to help get you the replacement liquid detergent cup! Just to make sure we're on the same page, what is the model number of your washer? ^Chris
Thank u so muchhhhuuu
Which mode to use for curtains
Hey there! Curtain call for cleaning-we'd love to help freshen up your drapes! There's no recommended traditional cycle for curtains. However, with the ThinQ app, you'll be able to download a cycle to your LG washer exclusively for curtains! For more information on how to use download cycles with LG ThinQ, check out our page here: shorturl.at/vyQBr *Joseph
What setting is needed for washing a jean
Hey there. We know how important it is to use the right cycle when washing your favorite jeans. To keep your jeans looking fresh try using the Normal cycle for cotton and denim. For specific stains, consider Extra Rinse or TurboWash. Always follow the jeans' care instructions for optimal results. Let us know if you have any more questions. ^ Diego
How to add bleach for white clothes in general compartment?
Hello there, Aditya. Thank you for reaching out to us. Bleach should not be added to the general compartment of an LG front load washer. Powdered or liquid color-safe bleach should not be added to the general compartment of a front load washer because these washers are designed to use little water. Instead, liquid bleach should be added to the compartment specifically marked for liquid bleach only.
It is important to follow the manufacturer's instructions to ensure proper usage and avoid any potential damage to the washer.
If you still need help, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
@@LGUSASupport Thanks for replying, but in LG 9/5 Washer Dryer there are only three compartments, Main Wash, Pre Wash and Softener.
I CAN;T FIND ANY INFORMATION ABOUT EACH OF THE VARIOUS CYCLES. HOW DO I USE NORMAL? Heavy duty? TOWELS? BEDDING? ALLERGIENE? TUB CLEAN? DELICATES? PERMANENT PRESS? SPEED WASH? RINSE AND CLEAN? DOWNLOADED?
Hi, there. It would be our pleasure to assist you with your concern regarding the cycles. You can send us a private message right now on Facebook or Twitter at @LGUSSupport, and we would be happy to help. We'll be waiting for your chat. -Cazz
MINE HAS SKINCARE, DO I STICK MY FACE IN THE WASHING MACHINE?
@@LGUSASupport I think WE ALL would like a basic description of the cycles.. the options, length of time and water temp... why the big secret
I agree.. how can make informed decision when no info..
@@ValeriaVincentSancisi skincare= stick head in washing machine for it to do the skincare on my face?
Is you should rinse out the system first before washing, why not add in this video how much detergent to use and which cycle to choose?
Hey Gloria. You should use a small amount of detergent and use the normal wash cycle. This is to wash the internal system. For more questions, private message us on social media @LGUSSupport . We're just a DM away! ^David
Ridiculous to design a washing mashing with zero intuitive controls. LG designers should be ashamed, is there no UX department?
Thank you for sharing your thoughts with us! If you require assistance with our washers or encounter problems, please send us a private message on our social media platforms @LGUSA or @LGUSSupport, including your contact information. We're here to help! ^Anthony
BIO BIO BIO BIO BIO BIO BIO BIO BIO BIO BIO BIO BIO BIO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Usually!
So nothing water
Hello, The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. www.lg.com/us/support/help-library. ^Tanisha
Please have an English speaking person. Can’t understand one word she said😡😡😡😡😡😡😡
That is a English speaking person
U need to buy an LQ translator to help you.
Hey, my clothes keep getting badly wrinkled or ripped. I even put the temp lower and put 1000. How do I stop this?
Hey there. To keep your clothes in pristine condition, avoid overloading the washer, select the right wash cycle, and ensure cold water is used when necessary. Address stains appropriately and sort your laundry to prevent color bleeding. Use the dispenser carefully for bleach and softeners. Let us know if this helps. ^ Diego
this video basically tells you how to wash clothes which I already know how to wash clothes since I’ve been 18 years old, but what it doesn’t show is how they’re rubber falls apart!!!!
Hi, there. Thank you for sharing your thoughts with us! We appreciate your perspective on the video. It’s great to hear that you’re already knowledgeable about washing clothes. We understand your frustration regarding the lack of information about the durability of the rubber components. If you require further assistance or have any queries Please do not hesitate to reach out to us directly. We will be more than happy to assist you. May you have a great day ahead.! - Zie
I use FM1006n3w, to use/adjust temperature, should there be a hot water supply? Or does the machine itself heat the water?
Also, can you use higher temp (40-60deg) with rinse+spin setup?
Hey there. This machine has an optional hook-up for hot water but does not heat its own water. To resolve cold-hot water issues, first, confirm if the problem exists at another faucet and check that the hot and cold water supply hoses are correctly connected. For setting a higher temperature (40-60 degrees) on the FM1006n3w front load washer, simply select Rinse+Spin, adjust the temperature using the Temp button, and start the cycle with the Start/Pause button. Hope this helps. ^ Diego
My washer will not start. It isn’t new. I’ve used it many times before. It just won’t start now!
Hey there Connie!
We understand how important it is to have your washer working and want to ensure you receive the best support regarding this matter. If you can please send us a private message on Social Media @LGUSSupport on Twitter or Facebook, with your product details along with your contact information. We look forward to helping you with this! ^Liss
Is there a pre rinse cycle?
Hello, Heidi. That's an interesting question. Please send us a private message via Facebook or Twitter, and we'll be more than happy to discuss more about our Front Load Washer. Thank you!!
I think you mean prewash????
@@LGUSASupport
Is there a spin only cycle in LG front load washer?
@@LGUSASupportNEXT TO NEXT!!!!
Why doesn’t the light inside the washer and dryer automatically turn on when door is open
Hi! The drum light not turning on automatically is to ensure energy efficiency, especially in situations where a light may not be necessary, like in a bright room. We've attached a link with more info about the drum light below; please be sure to let us know if you have any other questions, it'll be our pleasure to help! www.lg.com/us/support/video-tutorials/lg-washer-dryer-how-to-activate-the-drum-light-CT10000011-1366663020592 ^Ian
What is LE
Hi, Rosa. An LE error code is displayed when the tub fails to spin. The error code indicates that the motor can't operate properly because you've overloaded the washing machine or a foreign object is stuck in the tub.
You may visit this link to learn how to troubleshoot this if you encounter this error code: www.lg.com/us/support/help-library/lg-washer-what-is-an-lg-washing-machine-le-error-code--1337701712239
If the issue persists, please do not hesitate to reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). We'd be happy to assist you. ^Danee
@@LGUSASupport how i can fin that
For further assistance, we highly recommend o reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). In this way we can have a back-and-forth conversation about your concern. ^Danee