I dont want to have cash refund cos they might return euro back. i dont mind they refund back to credit card. but how they know which card they going to refund. assume all form scan by diva in green tick then i just put the form and receipts into envelopes and drop into blue mail box or yellow mail box. but i still dont know how to let them know my credit card number ?😢
Hi, @edr232. Thanks for watching our vlog. DIVA machines should be available 24 hours. The customs office in Terminal 2 is open from 7am to 10pm, and it’s 24 hours for Terminal 1. Hope this helps. Appreciate a follow.😊
Hi , if the tax-free form indicates "no stamp no refund", but I have validated it via machine and result is green, any idea if I still need to get the custom chop? I bring the form back to my home country == as the counter agent told me just wait for the refund
Hi, Iris. I think getting the custom chop is an old process and they haven’t updated the forms yet. Our forms weren’t stamped but we got our refunds. Hope this helps!😊
Hi. There is no diva form. It’s the form issued by the store which is either a Global Blue, Planet Tax Free or Sol Pay form. You scan it using the diva machine then wait for refund on your card or go to the booth of the refund company at the airport for cash refund. The stores don’t do the refund. Hope this helps!😊 Please subscribe to our channel so we can create more travel contents. Thank you!😁
Hi ERC, I was in Madrid for 1 week we left yesterday .I bought a luxury bag . I had my refund form stamped by the custom in Madrid since I have x mark in DIVA MACHINE.I asked if I still have to mail my STAMPED form and they told me I don’t have to . I chose to refund my credit card. So now I’m curios. What do you think should I still have to mail the from?
Hi, @ABtravel23. That advice is similar to our experience in Paris with the PABLO machine - no need to mail the forms. In Barcelona, the rules are not clear (whether we needed to mail the forms even for those that turned green or had check marks) so we just decided to mail them anyway. Maybe you can check thru the refund company’s website after a few days if your refund is acknowledged or is already being processed. If it’s Global Blue, there should be an email or you can use their app to track your refund. For the others, use the tracking feature in their website. You just need the refund form number. Trust that, as we advised, you took a picture of your forms before mailing. Hope this helps!😊
Hi. Customs validation is done before checking in of luggages, assuming you want to check in the items. If you are hand-carrying them, then you can check in first. Thank you for watching our video! Please consider subscribing to our channel for other travel tips.😊
Hi, @jngmom4105. Yes, the DIVA machine is for all refunds regardless of the refund company. Just scan the bar code on the refund form. Thank you for watching our vlog. We hope you subscribe to our channel so we can create more travel contents.😊
Hello thank you so much for this video, so very helpful If I buy a phone or a watch that I start using during that travel, can I still claim VAT refund on it or will it not be accepted because it is used ? also, when mailing the receipts, do you just put the envelope in that yellow thing ? you didn't need a stamp or to pay for the mailing service, please ?
Hi, @sarahbey1304! Except for luggage, we usually don’t use the items we buy in EU during the same trip. But I guess you can use your watch and phone, and just return them to the box for tax refund purposes. Postage for mailing the forms is prepaid by the refund company. No need for a stamp. Just put the forms inside the envelopes and drop them into the yellow mailbox. Hope this helps! Please like this video and subscribe to our channel.😊
Hi, @NajLahsen. There’s a threshold Euro amount which depends on the country where you buy (but we heard no minimum in Spain now). The forms are issued by the stores. Just don’t forget to bring your passport when you shop. Stores issue your own copy of the receipt (different from what you’ll submit to customs). You can ask them if they forget. Hope this helps. Appreciate a follow of our channel.😊
So, if I understand correctly, if I put all my tickets through the machine and it comes out green, I don't need to do anything else and they will automatically credit it to my card after a few days? No mailing need it. thanks for the video, it helps a lot
Hi, @PoGonzalo. That was also our understanding but the airport staff manning the booths told us that we still needed to mail the forms, so we did. We got the Global Blue refunds a few days after but it took a few weeks for the other refund companies to credit our refunds. Hope this helps. Thanks for watching our vlog. Appreciate a follow.😊
Hi, @ramielkhazendar1929! We went straight to the machines and then to the customs officer for those that went red on the screen. After the customs check, we mailed the form using the yellow mailbox. Then we were done. Hope this helps. Please subscribe to our channel.😊 safe travels!
I got am email that my refund is ready to claim. Would they mail it or credit my card I don’t think I gave them credit card info… so I am kind of worried they won’t pay me. The email came from their agencia tributaria Spain. Would you know? Thanks.
We suggest sending them an email asking if they can credit the refund to your card. We have a pending refund from Planet Tax Free. They are claiming that they do not have our card number, so they are asking for our card information. That means we can still provide the card number so we can get our refund. This should apply to you, too. Hope you get your refund soon (ours too)! Hope this helps! Please subscribe to our channel so we can continue creating travel tips.😊
Hi. We haven’t tried it but I think that’s possible. Is your flight going out of the EU? Flights out of EU are usually scheduled when customs offices are open. Hope this helps. Have a good one!😁
Hi, what other documents do i need to scan besides the tax form at the diva terminal? Is boarding pass or passport necessary? After it's processed on the terminal, i no longer no need to show goods at the customs office right? Is mailing back of the form necessary if done on Diva? I thought it's not.
Hi. You just need the tax forms for the DIVA machine. No need to scan your passport or boarding pass. You only need to go to the customs desk if you get a red X when you scan your form. Finally, we mailed our forms because we got mixed feedback from the customs personnel manning the tax refund area. We got all refund after around 3 weeks. Hope this helps!😊
Hi, @@a7meed1992. The forms will be provided by the stores, as well as envelopes with pre-paid postage. Once the forms are cleared by the machine or stamped by customs officer, you put the form into the envelope and drop it in the yellow mailbox. Hope this helps. Appreciate a follow.😊
Hi, @@niteshchawathe8060. You should have the envelopes because it indicates the address of the refund companies. Without them, your forms may be lost. The stores should have given you the envelopes. Maybe you can ask from the booths of these companies at the airport. Hope this helps. Appreciate if you will subscribe to our channel.😊
Yes, they have to be unused except maybe for luggages since you will use them to put your things inside. VAT is a consumption tax. Hence, for you to be entitled to a refund, you should not consume/use the goods within EU. Hope this helps.😊
Oh no! Which refund company is this? Maybe you can email them or use the “contact us” option in their website. We just use Google to look for their website. When you scanned your refund forms, did the screen show a green check for each form?
The address is already indicated on the envelope provided by the store that issued the tax refund form. Yes, original receipts are required but stores should also give you a copy of the receipt for your own records. We suggest you take a picture of the tax forms and receipts before mailing. We hope this helps. Please subscribe to our channel so we can create more travel tips.😊
Hi, Ms. Alexis. There are certain refund centers in some cities that do the refund within the city. But it’s still a requirement to have your forms validated by customs at the airport where you will exit the EU. Hope this helps. Thanks for watching our video and we hope you subscribe to our channel. More travel vlogs soon!😊
@@ERC_Channel i forgot to ask , if you opted for cash refund, do you still need to mail the form ? Or the booth processing it will take it upon presenting it to them for cash refund
We have not tried cash refunds for quite some time now but I suggest you ask the refund company when you receive your cash. Don’t forget to take pics of the forms for your records.
Hello. I want to get information very urgently. Please see my message 🙏🙏🙏 My relatives are in Barcelona right now. They went there by ship and will buy electronic products. They will take the product and sail to Rome again. Their return from Rome to our country will be by plane. What steps should Barcelona and Rome follow in order to avoid problems when getting a tax refund on the product they purchased?
Hi, @kursatsozal9714. Get tax refund forms in Barcelona and then present the forms and goods in Rome. Spain and Italy are both part of the EU so you do the refund in the country where you exit the EU, which in your case is Italy. Hope this helps. Please follow our channel.😊
Hi, @adityaghai8498. You have to validate the forms regardless of form of refund. You do it using the machine. You go to the customs officer only if you get an x response from the machine. Hope this helps. Appreciate a follow.😊
Hi@@ERC_Channel . So just an update. I scanned 3-4 of the bills, and the machine kept quitting on me. I went to the Customs desk AFTER checking in my luggage and clearing security. They patiently scanned each form and gave me USD in cash. About 4-5 of the forms were not scanned, so I am assuming those were the ones that I did not run through the machines. All in all a smooth process. Thank you for this video 🙂
Hi, Anthony. Based on our experience so far, yes - the higher the price, the higher the chances that you need to show the item to the customs officer. Hope this helps. Thanks for watching our vlog. We’ll create more travel tips so please subscribe.😊
Hi thanks for the great video. I am flying out from barcelona airport too and chose to receive my refund back to credit card. I want to ask if the amount you receive back into your cc is close to the amount written on the form or Does global blue take some % due to currency exchange from euro to cc currency. Appreciate your answer on this as I may want to change my refund method to cash. Thanks!
Hi, @user-zn3sy1kr5y. Either way (cash or card), refund companies take a commission from the refund amount you’re supposed to get. So we end up receiving around 11% on the average of the purchase price. We receive a little less in cash than when we choose card as refund method. Hope this helps! Appreciate a follow of our channel.😊
Hi, thanks for the quick reply. I have one more question. Did you mail in any non-spain tax forms and if you do, how long would it take to get the refund?
Yes, you mail in forms from all EU countries at the port of exit from EU. Global Blue refund took a little less than a week. For the other companies took them at least a month. Happy safe travels!
Oh that is super fast, I contacted Global blue cs and they are saying the mail may take 8 weeks to receive and 3-5 weeks to process (italy form mailed at spain airport). Finger crossed mine is fast too 🙏🏻
Hi, @hhuynh5273. Don’t think so coz you consume food within the EU. Main assumption of refund is that consumption will be outside EU. Hope this helps. Please subscribe to our channel!😊
The Global Blue app is available for download in the Apple Store and I’m assuming also in the Android counterpart. For Planet Tax Free and Sol Pay, there’s a tracking feature in their respective websites. Hope this helps. Please subscribe to our channel.😊
Hi. We haven’t tried using debit cards but our guess is no because they need to ensure that they can charge against some funds if there are issues with your refund. Maybe you can ask that the refund be credited to your debit card but they still need a credit card to guarantee it. We’ll definitely ask this on our next trip to Europe very soon. We’ll make another vlog for it. Please subscribe to our channel and hit the notification bell so you’ll be updated when we post that vlog. Ciao!😊
Hi, @Peaceful9901. The store where you bought your item ask you how you want to get your refund and if you choose card, they’ll ask for your card number and enter into into their computer so when they print the form, it’s there already. In some countries, you input the number in the form manually. Hope this help.😊
Hi. Yes, per transaction/single receipt. It is also better to accumulate your purchases per store because generally the higher the base, the higher the refund. Hope this helps! Thanks for watching our vlog. Hope you subscribe, too.😊
@@ERC_Channel hi sir, (update) i just come back from vacation in schengen space, i was asking for tax free for every purchse, even 10, 20 eur. And shop provided the tax free receipt without problem. and i was refund for all my purchases ;)
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Thanks for your video, very helpfull! I am flying in 2 months and going to use your guide 🙂
Thank you for watching our vlog! Please subscribe to our channel so we can make more travel content.😊
I dont want to have cash refund cos they might return euro back. i dont mind they refund back to credit card. but how they know which card they going to refund. assume all form scan by diva in green tick then i just put the form and receipts into envelopes and drop into blue mail box or yellow mail box. but i still dont know how to let them know my credit card number ?😢
Thank you. This is very helpful.
You’re welcome! Thank you for watching our vlog. Please subscribe to our channel.😊
Hi ERC, great detailed video btw. Just question, do you by any chance know if the Diva machine and the office is open 24hrs? Thank you.
Hi, @edr232. Thanks for watching our vlog. DIVA machines should be available 24 hours. The customs office in Terminal 2 is open from 7am to 10pm, and it’s 24 hours for Terminal 1. Hope this helps. Appreciate a follow.😊
Hi , if the tax-free form indicates "no stamp no refund", but I have validated it via machine and result is green, any idea if I still need to get the custom chop? I bring the form back to my home country == as the counter agent told me just wait for the refund
Hi, Iris. I think getting the custom chop is an old process and they haven’t updated the forms yet. Our forms weren’t stamped but we got our refunds. Hope this helps!😊
Hi, does the goods like the shoes/handbags needs to be in the box or is it ok to have them in the cloth bag?
Hi, Raynoel! Okay to have it in cloth bags. Must be unused though. Hope this helps!😊
Did you mail the receipt from the store or just the tax refund form? Because if I buy luxury good, I like to keep the original receipt.
Just the forms. And we took pictures of the forms for our records. Hope this helps.😁
Did you use globalblue or just the diva form from a store that doesn't use global blue? If the refund is done by the store then how does it work?
Hi. There is no diva form. It’s the form issued by the store which is either a Global Blue, Planet Tax Free or Sol Pay form. You scan it using the diva machine then wait for refund on your card or go to the booth of the refund company at the airport for cash refund. The stores don’t do the refund. Hope this helps!😊 Please subscribe to our channel so we can create more travel contents. Thank you!😁
Hi ERC, I was in Madrid for 1 week we left yesterday .I bought a luxury bag . I had my refund form stamped by the custom in Madrid since I have x mark in DIVA MACHINE.I asked if I still have to mail my STAMPED form and they told me I don’t have to . I chose to refund my credit card. So now I’m curios. What do you think should I still have to mail the from?
Hi, @ABtravel23. That advice is similar to our experience in Paris with the PABLO machine - no need to mail the forms. In Barcelona, the rules are not clear (whether we needed to mail the forms even for those that turned green or had check marks) so we just decided to mail them anyway. Maybe you can check thru the refund company’s website after a few days if your refund is acknowledged or is already being processed. If it’s Global Blue, there should be an email or you can use their app to track your refund. For the others, use the tracking feature in their website. You just need the refund form number. Trust that, as we advised, you took a picture of your forms before mailing. Hope this helps!😊
Hi, thank you for the useful video! Can I check if the validation is done before or after checking in of luggages?
Hi. Customs validation is done before checking in of luggages, assuming you want to check in the items. If you are hand-carrying them, then you can check in first.
Thank you for watching our video! Please consider subscribing to our channel for other travel tips.😊
TFS very helpful. Can u use the Diva machine for Planet tax free or is there a different kiosk?
Hi, @jngmom4105. Yes, the DIVA machine is for all refunds regardless of the refund company. Just scan the bar code on the refund form. Thank you for watching our vlog. We hope you subscribe to our channel so we can create more travel contents.😊
Hello thank you so much for this video, so very helpful
If I buy a phone or a watch that I start using during that travel, can I still claim VAT refund on it or will it not be accepted because it is used ?
also, when mailing the receipts, do you just put the envelope in that yellow thing ? you didn't need a stamp or to pay for the mailing service, please ?
Hi, @sarahbey1304! Except for luggage, we usually don’t use the items we buy in EU during the same trip. But I guess you can use your watch and phone, and just return them to the box for tax refund purposes.
Postage for mailing the forms is prepaid by the refund company. No need for a stamp. Just put the forms inside the envelopes and drop them into the yellow mailbox.
Hope this helps! Please like this video and subscribe to our channel.😊
@@ERC_Channel it does help tremendously, thank you so much 💛💛
@@sarahbey1304 did you use the phone during travel? and did you get the refund?
Where do you get that form? Can u claim ALL your receipts at the end? Or must be a certain dollar amount?
Hi, @NajLahsen. There’s a threshold Euro amount which depends on the country where you buy (but we heard no minimum in Spain now). The forms are issued by the stores. Just don’t forget to bring your passport when you shop. Stores issue your own copy of the receipt (different from what you’ll submit to customs). You can ask them if they forget. Hope this helps. Appreciate a follow of our channel.😊
So, if I understand correctly, if I put all my tickets through the machine and it comes out green, I don't need to do anything else and they will automatically credit it to my card after a few days? No mailing need it. thanks for the video, it helps a lot
Hi, @PoGonzalo. That was also our understanding but the airport staff manning the booths told us that we still needed to mail the forms, so we did. We got the Global Blue refunds a few days after but it took a few weeks for the other refund companies to credit our refunds. Hope this helps. Thanks for watching our vlog. Appreciate a follow.😊
So first you go to the tax free station. Then you go to diva machine then back to the tax free? I am going to do this in Madrid.
Hi, @ramielkhazendar1929! We went straight to the machines and then to the customs officer for those that went red on the screen. After the customs check, we mailed the form using the yellow mailbox. Then we were done. Hope this helps. Please subscribe to our channel.😊 safe travels!
I got am email that my refund is ready to claim. Would they mail it or credit my card I don’t think I gave them credit card info… so I am kind of worried they won’t pay me. The email came from their agencia tributaria Spain. Would you know? Thanks.
We suggest sending them an email asking if they can credit the refund to your card. We have a pending refund from Planet Tax Free. They are claiming that they do not have our card number, so they are asking for our card information. That means we can still provide the card number so we can get our refund. This should apply to you, too. Hope you get your refund soon (ours too)! Hope this helps! Please subscribe to our channel so we can continue creating travel tips.😊
Thank you
You’re welcome, @rubencontreras9570! Hope you’ve subscribed to our channel.😊
If I fly out of Terminal 2 at 5am, can I go to Terminal 1 to get the stamp check for my VAT refund?
Hi. We haven’t tried it but I think that’s possible. Is your flight going out of the EU? Flights out of EU are usually scheduled when customs offices are open. Hope this helps. Have a good one!😁
Hi, what other documents do i need to scan besides the tax form at the diva terminal? Is boarding pass or passport necessary? After it's processed on the terminal, i no longer no need to show goods at the customs office right?
Is mailing back of the form necessary if done on Diva? I thought it's not.
Hi. You just need the tax forms for the DIVA machine. No need to scan your passport or boarding pass.
You only need to go to the customs desk if you get a red X when you scan your form.
Finally, we mailed our forms because we got mixed feedback from the customs personnel manning the tax refund area. We got all refund after around 3 weeks.
Hope this helps!😊
@@ERC_Channel Hi, can you please explain how we mail? the forms and to which address?
Hi, @@a7meed1992. The forms will be provided by the stores, as well as envelopes with pre-paid postage. Once the forms are cleared by the machine or stamped by customs officer, you put the form into the envelope and drop it in the yellow mailbox. Hope this helps. Appreciate a follow.😊
So for the shopping I did in Madrid, I did not get the mail envelopes. Should I just drop the forms in the mailbox without the envelope?
Hi, @@niteshchawathe8060. You should have the envelopes because it indicates the address of the refund companies. Without them, your forms may be lost. The stores should have given you the envelopes. Maybe you can ask from the booths of these companies at the airport. Hope this helps. Appreciate if you will subscribe to our channel.😊
Do the items need to be unused? As in can i use the items i need the tax refund from?
Yes, they have to be unused except maybe for luggages since you will use them to put your things inside. VAT is a consumption tax. Hence, for you to be entitled to a refund, you should not consume/use the goods within EU. Hope this helps.😊
Hi. Can i get a refund for purchases made in paris and switzerland if my flight to manila will be in amsterdam?
Hi, Alyssa. Yes, refund should be processed at the port of exit from EU so in your case Amsterdam. Hope this helps. Thanks for watching our vlog!😊
So would the vat rate be based on the country you leave from?
Should be tax where you bought your goods.
We never received our refund and it is going on a year August 8th.
Oh no! Which refund company is this? Maybe you can email them or use the “contact us” option in their website. We just use Google to look for their website. When you scanned your refund forms, did the screen show a green check for each form?
Which Adress we need to mail?
Is it possible via E-mail? Or only physical mailing with original receipts required?
The address is already indicated on the envelope provided by the store that issued the tax refund form. Yes, original receipts are required but stores should also give you a copy of the receipt for your own records. We suggest you take a picture of the tax forms and receipts before mailing. We hope this helps. Please subscribe to our channel so we can create more travel tips.😊
Hello , can i get a refund in Madrid with the purchases i made in Madrid then get a refund from barcelona with the purchases i made in Barcelona?
Hi, Ms. Alexis. There are certain refund centers in some cities that do the refund within the city. But it’s still a requirement to have your forms validated by customs at the airport where you will exit the EU. Hope this helps. Thanks for watching our video and we hope you subscribe to our channel. More travel vlogs soon!😊
@@ERC_Channel thank you for your reply.. sure :)
@@ERC_Channel i forgot to ask , if you opted for cash refund, do you still need to mail the form ? Or the booth processing it will take it upon presenting it to them for cash refund
We have not tried cash refunds for quite some time now but I suggest you ask the refund company when you receive your cash. Don’t forget to take pics of the forms for your records.
@@ERC_Channel thank you :)
Hello. I want to get information very urgently. Please see my message 🙏🙏🙏 My relatives are in Barcelona right now. They went there by ship and will buy electronic products. They will take the product and sail to Rome again. Their return from Rome to our country will be by plane. What steps should Barcelona and Rome follow in order to avoid problems when getting a tax refund on the product they purchased?
Hi, @kursatsozal9714. Get tax refund forms in Barcelona and then present the forms and goods in Rome. Spain and Italy are both part of the EU so you do the refund in the country where you exit the EU, which in your case is Italy. Hope this helps. Please follow our channel.😊
@@ERC_Channel thanks for helps 🙏🙏🙏
If i selected cash refund at the time of purchase- does that mean i cant use the kiosks- and have to go to the customs officer ?
Hi, @adityaghai8498. You have to validate the forms regardless of form of refund. You do it using the machine. You go to the customs officer only if you get an x response from the machine. Hope this helps. Appreciate a follow.😊
Hi@@ERC_Channel . So just an update. I scanned 3-4 of the bills, and the machine kept quitting on me. I went to the Customs desk AFTER checking in my luggage and clearing security. They patiently scanned each form and gave me USD in cash. About 4-5 of the forms were not scanned, so I am assuming those were the ones that I did not run through the machines. All in all a smooth process. Thank you for this video 🙂
Thank you for the update! Glad you got your refund and hopefully you had a fantastic trip.😊
Hello po, was it “red” and inspected po because the items are high priced?
Hi, Anthony. Based on our experience so far, yes - the higher the price, the higher the chances that you need to show the item to the customs officer. Hope this helps. Thanks for watching our vlog. We’ll create more travel tips so please subscribe.😊
Hi thanks for the great video. I am flying out from barcelona airport too and chose to receive my refund back to credit card. I want to ask if the amount you receive back into your cc is close to the amount written on the form or Does global blue take some % due to currency exchange from euro to cc currency. Appreciate your answer on this as I may want to change my refund method to cash. Thanks!
Hi, @user-zn3sy1kr5y. Either way (cash or card), refund companies take a commission from the refund amount you’re supposed to get. So we end up receiving around 11% on the average of the purchase price. We receive a little less in cash than when we choose card as refund method. Hope this helps! Appreciate a follow of our channel.😊
Hi, thanks for the quick reply. I have one more question. Did you mail in any non-spain tax forms and if you do, how long would it take to get the refund?
Yes, you mail in forms from all EU countries at the port of exit from EU. Global Blue refund took a little less than a week. For the other companies took them at least a month. Happy safe travels!
Oh that is super fast, I contacted Global blue cs and they are saying the mail may take 8 weeks to receive and 3-5 weeks to process (italy form mailed at spain airport). Finger crossed mine is fast too 🙏🏻
Can you get tax back from the restaurant ?
Hi, @hhuynh5273. Don’t think so coz you consume food within the EU. Main assumption of refund is that consumption will be outside EU. Hope this helps. Please subscribe to our channel!😊
Hi.. how can we track the refund? And is there any Apps we need to download?
The Global Blue app is available for download in the Apple Store and I’m assuming also in the Android counterpart. For Planet Tax Free and Sol Pay, there’s a tracking feature in their respective websites. Hope this helps. Please subscribe to our channel.😊
Are debit cards allowed for mode of refunds?
Hi. We haven’t tried using debit cards but our guess is no because they need to ensure that they can charge against some funds if there are issues with your refund. Maybe you can ask that the refund be credited to your debit card but they still need a credit card to guarantee it. We’ll definitely ask this on our next trip to Europe very soon. We’ll make another vlog for it. Please subscribe to our channel and hit the notification bell so you’ll be updated when we post that vlog. Ciao!😊
Hello, how much is the refund? Is it 21%?
Hi, Steve. Average is around 12% net based on our purchases.
Hi how they know which credit card they going to refund back? thank
Hi, @Peaceful9901. The store where you bought your item ask you how you want to get your refund and if you choose card, they’ll ask for your card number and enter into into their computer so when they print the form, it’s there already. In some countries, you input the number in the form manually. Hope this help.😊
@ERC_Channel thank you
Hi Sir, thank you for the Video.
for the threshold, is it per shop?
Hi. Yes, per transaction/single receipt. It is also better to accumulate your purchases per store because generally the higher the base, the higher the refund. Hope this helps! Thanks for watching our vlog. Hope you subscribe, too.😊
@@ERC_Channel one more question, do the shop refuse to give tax free recipe in case it s less than 100eur, or it s global blue who refuse to refund ?
The shops won’t give you tax refund forms if your purchase is below the threshold amount.
@@ERC_Channel hi sir, (update) i just come back from vacation in schengen space, i was asking for tax free for every purchse, even 10, 20 eur.
And shop provided the tax free receipt without problem. and i was refund for all my purchases ;)
hi thanks for this post! how many days after mailing it in did you get your refund via credit card?:)
Hi, Thea. For Global Blue, less than a week. For Sol Pay, almost a month.😊
This is terminal 1 or 2 ?
Hi. This was at Terminal 1. Hope our vlog helps. Please subscribe to our channel so we can create more travel contents. Thank you.😊
Hi, can you ask for the refund in cash?
Hi, R. Yes, you may. We gave a few tips on this towards the end of our video. Hope this helps.😊
@@ERC_Channel what if it’s an online purchase? How do I request the tax refund form?