How To Fix Dell Boot Loop - Stuck Restarting Error
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- เผยแพร่เมื่อ 4 ต.ค. 2024
- This video has been updated here: • Video
If your Dell computer is stuck in a 'Boot Loop' situation or is restarting during startup and your computer is not fully booting up, follow this for help troubleshooting. If your HDD turns out to be bad, it would need to be replaced. You can see HDD and SSD idead in the Computer Component list here: www.amazon.com.... After installing a new drive, you would then need to install and operating system to it. You can see linkes for how to install Windows 10 & 11 below. Check out the FAQ's and Related Video Links below !!
Please remember to Like, Share, and Sub if this video was helpful :)
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Computer Repair Tools & Supplies: www.amazon.com...
How To Install Windows 10: • How To Install Upgrade...
How To Install Widows 11: • How To Install Upgrade...
After Install, How To Fully Update: • Video
FAQ's:
Q: What are the buttons you press?
A: F2 - BIOS, F12 - Diagnostic Options
Q: What if you cant change between Legacy and UEFI?
A: If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
Q: Changing the settings in BIOS didn't help and the scan passed everything :(
A: If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: • How To Install Upgrade...
How To Install Widows 11: • How To Install Upgrade...
Q: I cant run the diagnostic scan. It wont complete or I cant access it.
A: If you cannot run the scan, we don't know for sure if the HDD is healthy or not. We will have to continue troubleshooting assuming it is for now. If its healthy, and if the issue is operating system related, I would then reinstall it.
You can see how to install Windows 10 here: • How To Install Upgrade...
You can see how to install Windows 11 here: • How To Install Upgrade...
Q: What if my HDD failed the test?
A: If your HDD fails the test, then it is most likely bad and should be replaced. Let me know if you would like help with that operation. After installing the new drive, you would need to install an operating system onto it as seen here;
How To Install Windows 10: • How To Install Upgrade...
How To Install Widows 11: • How To Install Upgrade...
Q: The diagnostic scan cannot see my HDD or says its 'Not Installed'?
A: If the diagnostic scan cannot see your HDD, its most likely bad or just loose. Try 'reseating' it as seen here. Run the scan again. If its still not seen, I would then replace it and install Windows to the new one as seen here;
You can see how to install Windows 10 here: • How To Install Upgrade...
You can see how to install Windows 11 here: • How To Install Upgrade...
Other Fixes From Viewers:
1. Enable secure boot and change storage settings to raid on - วิทยาศาสตร์และเทคโนโลยี
This video has been updated here: th-cam.com/video/N7WO5EqZpBE/w-d-xo.html
Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
1. Can you find any Repair or Recovery options in BIOS?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
You saved me from endless pain. In my case it was the CMOS battery. I never knew such a thing existed on a desktop. If it wasn't for your video I would have thought it was time to change the power source or maybe the PC itself, cos all I found online were the same answers.
So thanks a lot! By the way, in my case it came to the point where I couldn't boot the PC anymore. Totally dead. So it doesn't just affect the BIOS clock but might prevent the system from booting. I clarify this because, again, many people online insist it's just for bios memory and that a computer should still boot even with a dead battery. Not true with my PC. I have a Dell.
Glad your all set :) Always here if needed !!
💻This is the reason why I Subscribed to your channel. You clearly explain everything step by step. Your videos have helped me in the past with other computer issues. Thank you so much for your expertise.💻💕
Thanks for the kind words Elizabeth! Glad to be of help :)
Amen
My endless reboot ended up being an OS issue. Your video helped me fix my issue and i was able to reinstall the OS and immediately then uploaded all my family photos to the cloud. I was so upset thinking I was going to lose them. Thank you! thank you! Thank you!
Glad your all set :) Always here if needed !!
you are amazing, dell support was trying to charge me $90 to fix this problem over the phone. you are a true hero thank you so much!!!!
Glad your all set :) Always here if needed !!
This video saved me from having to actually go into the office! 😂 Thanks!
LOL Happy to help :) Always here if needed !!
Thanks a lot my computer was restarting for hours until I saw your video.I don’t know much about computers but I managed to fix it in one try, after following your instructions my computer has restarted and working now. I will ask my husband to do a thorough look at why this had happened so I don’t mess up my computer or loose important documents.
Thanks again
Glad your all set :) Always here if needed !!
Wait same here but he is using a dell laptop I’m using a dell computer pc
Thanks, man, it was an easy fix. I just unplugged an external hard drive. First time this ever happened to me. Thanks!
Glad your all set :) Always here if needed !!
Thank you so much. After several hours of troubleshooting, your video showed me it was the usb the whole time
Glad your all set :) Always here if needed !!
Yeaaaay.. it works for me.. I didn't have to press the F12 or something else.. what I did was just unplug external keyboard and mouse.. thank you very much..
Glad your all set :) Always here if needed !!
You're the best! I unplugged the charger and the usb extension I had to plug in my headphones and keyboard and it worked!
Great to hear !! Always here to help :):)
Hey , I followed the test instructions and nothing came back besides a “The AC power adapter wattage and type cannot be determined. The battery may not charge.” When I exit the test , it continued to be stuck on the restart & updating screen 😩
Thank you so much for this video!!! My work computer would not boot and I missed 2 days waiting on a new one only for it to not work as well turns out I just have to unplug my mouse 🤦🏻♀️ your a life saver!
Glad your all set :) Always here if needed !!
I noticed you had mentioned BIOS updates before moving on to the OS reinstall. Do you happen to have a video about BIOS Flash update from the one-time-boot menu? I could not find it if you do and I would be very curious to learn how that should be performed. Your videos have been super helpful for me and I appreciate how clearly you break everything down!
Thanks for the nice comment :) Can you access BIOS at startup? If so, can you find any Factory Reset options there? If not, you can try a manual BIOS reset as seen at 9:14 here: th-cam.com/video/HHwzA37r4e8/w-d-xo.html
I dont however yet have any videos showing how to flash update or download BIOS as any error could brick computers. I prefer not leading many new people down that road at this time. Sry :(
Thank you very much! In my case I just needed to unplug my external keyboard and mouse.. no need to press F12 or something else.. thank youu..
Glad your all set :) Always here if needed !!
hey can you help me with my “ HP Stream Laptop 14-ax0XX “ it turns on and after the hp startup it shuts down and turns back on repeatedly, would be much appreciated if you could .
❤
Are you able to try the steps seen here? th-cam.com/video/_qF-oqPrn7M/w-d-xo.html. If so, what was the result of the diagnostic scan?
The first one worked thank you sir I just left my computer on for about six hours and went to do something and forgot about it and it was stuck on the dell loading screen and then when I restarted it it said something went wrong on startup 1:54
Glad your all set :) Always here if needed !!
First suggestion worked! Thank you ❣️
Great to hear !! Always here to help :):)
A million dollar Dell up and running thanks
Glad your all set :) Always here if needed !!
Thank you for sharing because you saved me from missing any work. This worked awesome!
Happy to help :) Always here if needed !!
All test came back successful. No faults. Both hard Drives, BIOS, and the Operating System. Legacy Boot Mode is not supported on this platform. Startup Repair couldn't repair the PC. This gives me the option to go back to "Advanced Options". And That came back Successful.
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
Create Windows 10 Install Media FREE: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Create Windows 11 Install Media FREE: th-cam.com/video/dacx6WRkIJs/w-d-xo.html
If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
Thanks a lot for this helpful video, already liked and shared your video and i´m sure it´s not the last video i´ve seen from you. Thanks again, restoring OS helped on my laptop.
Glad your all set :) Always here if needed !!
Thank you so much! Reinstalling the OS image worked for me
Great to hear !! Always here to help :):)
What if the boot sequence menu in BIOS does not show Internal HDD? Diagnostics said everything is fine and “No bootable devices found. Possible causes are corrupt OS image or boot device not enabled in BIOS setup”.
1. If the HDD is good, perhaps the issue is OS related. Can you find any Repair or Recovery options in BIOS?
2. If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
hi i have a dell latitude laptop. i cant get the exact number or model because i cannot access the main settings. its quite a big one if that helps. however i cannot get into bios. i cant even turn it on. When i plug it in, the keyboard lights up for a second then the logo appears on a black background and nothing happens. it has a screw on case.. PLEASE HELP
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Dang dude, tried the first item of unhooking everything and where I pulled the printer ubc the computer came on.
Thank you
Glad your all set :) Always here if needed !!
Hello I really need help! Nothing was wrong with the diagnostics scan. When I went into BIOS the time was wrong. I changed that but it’s still stuck in a boot loop. The dell icon shows, then my laptop says it’s updating, then it just restarts and repeats this over. In boot configuration the boot sequence shows Windows Boot Manager, UEFI (with a long sequence of letters and numbers), ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). I don’t really know what any of this is and it’s different to what you showed in the video. You mention about switching to Legacy but I’m really confused on what to do! i really hope my laptop can be fixed quickly without taking it apart or having to do anything too confusing. Thank you!
1. Were you able to find any Recovery or Repair options in BIOS?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey There were no recovery or repair options in BIOS. And no I don’t believe anything like that could have happened to my laptop! I installed windows 11 onto a USB and I’ve tried to boot using that but I’m still running into issues. Apparently no feature or quality updates can be uninstalled. Startup repair nor system restore are working either. I think I might have to fully restart my laptop. Would you be able to advise on how to do this? Thanks for getting back to me, I appreciate it
@@bingbingbongbong2829 If the diagnostic scan passed everything, and there were no recovery or repair options in BIOS, your last option would be to reinstall Windows as seen here;
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
You said the new install isnt going through?
@@PC_Monkey Hi again. Yes, I downloaded windows 11 onto a USB hoping my laptop would boot from that, it did not. Troubleshooting didn’t allow uninstallation of any updates, nor did the system restore or startup repair do anything. Following some tutorials, I tried some things in the command prompt tab in advanced options, I found my laptop was unable to copy boot files and couldn’t find any solution to this so gave up.
I used support assist OS recovery as I just wanted to wipe everything from my laptop and reset to factory settings, but immediately this stopped because of an issue with the operating system. I believe the pop up said something about an error and missing something with the OS. I’m not too sure, but now when I turn on my laptop there is nothing to boot from at all. The previous boot configuration was Windows Boot Manager, UEFI (with a long sequence of letters and numbers), ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). Now it just shows ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). I really hope I haven’t messed my laptop up I have no idea what else I can do now :’)
@@bingbingbongbong2829 If the install failed with the install media, I would try it in all the USB ports as some computers only will accept one of them for this operation. If none work, you may have an issue with the drive after all. I would then try replacing the drive and trying the install again
thanks alot. I went through lots of your steps but was still stuck unltil I took out and cleaned SSD connector with alcohol. Now fixed. Will try now with cloned larger SSD.
Glad your all set :) Always here if needed !!
Thank you very much from the bottom of my heart my laptop stop the working and it have a lot of my pets pictures your video help me a lot
Glad your all set :) Always here if needed !!
The first step worked - thank you!!!
Great to hear !! Always here to help :):)
Can u tell me what you did ?
@@arjv5998 1. Have you watched the video? Have you tried the first step?
2. What brand and model computer do you have and whats the issue with it?
My computer is like really old like from 2009 or sum it was my dads old one and ive been trying to fix this from this year.i tried pressing F12 but it didnt not work it only opens Setup and it makes a beeping noise and then it just turns off.
Dope content and Thank You your video helped me learn summin bout the laptop, so I did the diagnostic test and everything checked out good. My computer still still keeps saying "Updates are underway. Please keep your computer on." ... "Restarting". Do You have a video on that issue?
Thanks !! Glad this video was helpful :):)
I only had to watch until 1:43 thank you so much
Glad your all set :) Always here if needed !!
Good video but unfortunately it doesn’t work for my issue, F12 has no effect and it remains on the sell logo screen. I’m unable to access the hard drive as l don’t have the tolls to remove the back.
Thanks anyway and glad others were able to make use of this video.
1. Yes, without basic hand tools, many DIY steps will not be accessible :( Did you try the other function keys? Some models use different ones?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Still stuck, I got kind of lost of the boot configuration step because my interface looks different. I have a Inspiron 14 7415 2-in-1. Still great explanations
*Edit: I went back to the Boot menu and noticed the time went back again after a change, so I guess the problem is there
Does your date/time settings reset every time you turn the computer off?
@@PC_Monkeyyeah, it looks like it gets an hour behind. Just plugged out and replugged the cmos battery but still stuck on the startup problem
@@iamhannahmontana1153 Sounds like the CMOS may be dead. I would try replacing it at this point
@@PC_MonkeyI’m still trying to replace the cmos battery. I bought a part but it had the wrong connection, so I followed another DIY to reattach the wires to a new battery, but I probably messed up bc it didn’t work out for me.
I remember at first it said there was a thermal issue and to try cleaning the fan. I had my laptop on my carpet for a few days without using it. IT is saying it may be an OS issue from overheating and to fix it I’ll lose all my data.
Dell Latitude 5400 for access to hard drive please. Thank you so much. You are a lifesaver.
I dont have a video on that exact model, but I still wanted to help. I found this that I hope will be useful: th-cam.com/video/FeDFjJshyj0/w-d-xo.html
Nice, but: You explained a lot of things that are rarely the reason for a boot loop. My son and I are now trying to remove the current boot loop problem on my son's dell laptop since weeks. But nothing helps. Windows is starting ..... we can see the dell logo and we can see the start animation (dots circeling arround) of Windows ..... and then after a few seconds that laptop start again for the next boot loop ..... we tried all! .... but nothings helps. It is so frustrating.... What can we do?
What things are rarely the cause for the boot loop? In my computer shop that I have run for almost 10 years, all the things in the video are regularly the cause for a boot loop situation. Have you seen it to be otherwise in your experience fixing multiple computers a week?
@@PC_Monkey ... Please excuse me, I didn't mean to upset you. We are both very disappointed right now because all our efforts to remove this bootloop have been unsuccessful so far. Unfortunately, my son and I live very far apart, so we can only work together via Whatsapp video stream. We will check everything again today regarding the BIOS diagnostics. Maybe it will help. Your video is very good, but I'm afraid that none of your solutions will help us. We will see!
Very comprehensive. Thank you.
Thanks !! Glad this video was helpful :):)
Super bro 3 rd one worked for me.Good work😊
Great to hear !! Always here to help :):)
Oh thanks I unplugged the usb driver of my mouse and it booted up
Great to hear !! Always here to help :):)
I cant even access my bios for some reason, im probably just gonna end up having to take my ssd out and redownload windows, but I appreciate your detailed video. :)
1. You have a Dell? Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@PC_Monkey yep, it turns on and get stuck in the constant boot loop. I didn't spill or damage the computer in anyway.
@@danieldoss223 Were you able to access the Diagnostic scan as seen here?
@PC_Monkey No I was not able to access that, I could only access bios boot options where I had the options to load the bios from different points. Where I then tried every load option for the bios and still ended up in a loop.
I think my motherboard is bricked.
@@danieldoss223 You can try a manual BIOS reset as seen at 9:10 here: th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html. Otherwise, you can try reloading BIOS. If neither work then ya :( Your motherboard may be toast :(
Thank you for doing this? After creating Windows 11 Installation Media and trying to reinstall on my Dell Inspiron 7706 2n1, there wasn't a Driver to Install. Browsed to the USB "No signed device drivers were found." Which is the correct driver to search to download?? I've everything accept right one....obviously.!
Did your computer have Win11 originally? If not, what OS did it have? Also, did you check the computer's compatibility with Win11 as seen here? www.microsoft.com/en-us/windows/windows-11-specifications?r=1
I can't install DELL DIAGNOSTICS on my ≈10-year-old OptiPlex 3010; any suggestions would be appreciated.
Bro you just helped me alot. Thank you!
Happy to help :) Always here if needed !!
Thank you this really helped me!
Great to hear !! Always here to help :):)
Thanks for sharing, Jamin. 🙂
Thanks for the first comment again Rhonda !!
Hi i have watched both videos and i am stuck at the first part, when i try to click f-12 it says Preparing one time boot menu and the loading bar is just stuck at the halfway point
For reference i have a dell Precision tower 5810...
Your unable to access BIOS or the Dell diagnostic test? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a Dell intelcore i3 processor desktop and I ran the test, the hard drive FAILED. So now my computer is stuck on “fixing (C:) stage 1 and then 2, but system restore, refresh, etc all fail. What next??
Thank you for your videos! Do you have a recommendation for a replacement hard drive for a Dell Latitude e6420?
Any 2.5" SATA drive should work. You can see some stuff I regularly use here; www.amazon.com/shop/pcmonkey/list/151Q0TXYMND7O?ref_=aip_sf_list_spv_ofs_mixed_d
dell inspiron 24-3459 all in one not recognize key board and mouse after booting .pls give me some suggestion
Hello, thanks for this video.
My Dell Venue 10 Pro 5055 keeps restarting even when i press the F12 and F2 Key, what should i do next? please help
1. Are you able to access BIOS or the diagnostic test? What are you able to see on the screen during this restart loop?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
I watched this video in the hopes of miraculously figuring out and fixing my Dell XPS 8700 desktop. I had done an update per computer’s recommendation, but unfortunately since that was done said desktop has not been the same. Whenever I reboot my computer, it’s like I’ve restarted a new computer. My files/docs are there, however, they are not where and/or as I had saved them. I’d initially thought I’d lost everything, but don’t understand what happened or how to get it all back as it was.
My husband got me a new desktop, but if this one can be salvaged that would be great. Any ideas? If you’re interested in helping me out with my Dell desktop issue, please free to ask any questions. Thanks in advance.
1. Were you able to run the Dell diagnostic test as seen here?
2. Can you run all updates as seen here? th-cam.com/video/kX8bB725Ljw/w-d-xo.html
Yes.
So, the computer boots back up, but it doesn’t look how it did prior to the update. I actually no longer bother trying to set my preferences etc up to my liking because once I power down and restart, it is as if I did anything.
I don’t know how to describe this, but I don’t think my desktop issue fits under the topic of this particular video series you did (I’ll ck the others you’ve done). Let’s just say it seems to be living in “Groundhogs Day” hell ?!! 😜
@@danielleroche4366 lol If the apps on your desktop are being reset every power off, its definately an OS issue. I would try installing all the updates first.
I want to ask you something, so i downloaded a windows 10 update from "Windows update catalog" and i still didn't install but but i noticed the name of the files was "abortpxe" but when i opened it it said " Windows protected your PC and also it said "Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk." What should i do? Should i run the app or should i delete it?
hello sir i have a Dell Laptop it is inspirion something and it keeps on going on dell logo then windows logo then it sometimes shows getting updates ready the time i am commenting it is at 64% if it updates then i will inform you and if u think it is a hdd problem please comment on it and by the way it also crashes and when i diagnosed it showed some error in HDD, do u suggest that i should buy an SDD and get all the HDD's removed from my laptop??
Yes. If an error is shown in the HDD, I would replace it. You could use this as a chance to upgrade to a SSD which are faster and break less often :) Remember to install an operating system to the new drive after installing it as seen here;
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
Create Windows 10 Install Media FREE: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html
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Create Windows 11 Install Media FREE: th-cam.com/video/dacx6WRkIJs/w-d-xo.html
If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@@PC_Monkey hello! i have been using an other laptop since 2 months i think the windows is corrupt is there any way to fix this?
@@alight.eclipse If your Windows is corrupt, you can find a Restore or Repair option in BIOS. Or you can attempt a factory reset as seen here: th-cam.com/video/nAP0mlKj_hg/w-d-xo.html. If that fails to work, you can try a new install as seen in the links provided in my last comment :)
My laptop is on an endless loop on the bios update and it happens every morning and I tried your f12 method and it worked yesterday but it’s not working today and I’m not able to open the back of the laptop. I’m not sure what to do
1. You have a Dell? Can you access the diagnostic test as seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Thanks a lot for your very valuable information.
Happy to help :) Always here if needed !!
@@PC_Monkey I'm computer savvy but unfortunately I will have to send the laptop to Dell to have them reinstall Windows 11 pro due to "No bootable device found error message" that I can't fix. But you my friend will be my go to technical support guide.😊
@@JasonSpitzMI50 Were you able to run the diagnostic test as seen here? Did you try to install Windows 11 yourself?
Thx :) And good luck on the support form Dell !!
@@PC_Monkey I couldn't get it to fully transfer to the USB flash drive. It kept stopping at 75%, and thanks for checking back on the progress👌.
And yes I ran the diagnostic and couldn't find any issues.
Hi, my computer can boot easeally with no issues, but the problem is when i try to restart my computer it get stuck on the Dell logo so i have to make a hard shutdown to resolve the issue, is it an operating system issue?
Thank you this was so helpful.... I really appreciate
Great to hear !! Always here to help :):)
Hi there think you were the best I watched today but I still have an issue, when you go into Boot sequence there is no Legacy or the other button you mentioned. So all i see is Diskette Drive, Internal HDD, USB Storage Device, CD/DVD Drive which are all ticked then the Onboard NIC is not ticked. Then there is one square with "The lis specifies the order ....................." Please help xxx
If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
I’m having a problem where my Alienware is just stuck in a loop after I factory reset and I check the diagnostics and it says nothing is wrong with my pc. I don’t know what to do.
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
I had a weird issue,
I have dell g15 5510
It was working well and when i turned on the cs2 , it wasn't letting me play then i restarted steam then steam crashed and then i restarted the laptop then it stuck on dell logo boot loop , I've diagnosed everything and it works well but couldn't find any issue
Can you help me with my laptop, yesterday I was able to turn this on and decided to set my laptop back from windows 10 to windows 7. After it says "restarting" my laptop starts to boot but until now it is stuck to boot loop.
Assuming you have a Dell computer, are you able to try the steps seen here? If so, what was the result of the diagnostic scan?
I have a Dell Optiplex 380 that is stuck in sleep mode. I have unplugged, started, and keep getting same message no signal coming from computer.
1. If you have unplugged the computer and forced a powerdown, the computer most likely is not turning on into sleep mode after you plug it back in. What are the signs that the computer is in sleep mode?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
I was trying to update my windows frm 10 to 11 on my dell laptop, it keeps stopping at 71% of step 3 of 3 installation, and my pc met all the requirements for windows 11
So I watched a video on TH-cam for solutions, the video made me delete some files from c drive after deleting those files my pc refuse to boot
Any help pls
I went to to c drive-windows-software distribution folder and deleted everything there
I also went to c drive-windows-system32-cat root and deleted everything there I also went to cat root2 and deleted everything there after deleting the above mentioned my pc refused to boot up
Pls is there anyway I can fix this or recover the above deleted in bios??
I have also tried all what u did in this video same thing 😢😢
does this mostly happen with dell computers?
No. This happens with all computers unfortunately :(
your videos are great but i have tried everything you suggested in the video and i still get the dell logo and not even the loading wheel at the bottom. i have a xps 8930. I ran the diagnostics and everything passed i even ran the long diasnotics and still passed
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Hy, man my laptop DELL E5430 shown invalid configuration information-Please run setup program,
Then down there written that your laptop got shutdown automatically because of high temperature due to high temperature area or fan vents air blowing restrictions.
Then down error show #M1004 that call DELL support with this and down F1,F2 and F5 keys are asked to press.
Hope you help me solve the issue.
I tried every method in your video, all tests are ok HD and memory are fine no errors but still when I turn on home screen is black with white dots circling and everything just stays there need help in fixing this
1. Can you find any Repair or Recovery options in BIOS?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hey, Man i do have Optiplex 3080 tower pc with 256GB M2 SATA - problem is it came with ubuntu and i later installer win 11 now it wont boot and it get restarted on boot screen worst part is i do have bootable usb and it can't boot with it either please help
I have a HP Envy windows 11. Do you have a video to enable directx I've followed other fixes videos it didn't work. It can't be my video card not powerful enough. The games worked for months then stopped. It says please install directx or higher. I believe 12 ultimate is installed. I'm playing CNC kanes wrath. I've played just fine on Vista and 8.1 years ago I've also seen error code 43
I seem to missing the link on how to reinstall the operating system when I am stuck in the loop.
What was the result of the diagnostic scan?
You can see the links here;
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
i have subscribed to u thank you very much sir . for 4 days i couldnt find a solution the local repair shop costed me 900rupees
i have a dell vostro 340s
Glad your all set :) Always here if needed !!
I have an Insprion 5566. I have been watching your options to fix my laptop. There is no drop down menu for the harddrive. My problem is the system is stuck in a loop to repair. Can you please help?
You cant access the diagnostic test to run the HDD or Storage test? Can you find any Repair or Recovery options in BIOS?
Enable secure boot and change storage settings to raid on. It works.
Glad your all set :) Always here if needed !!
Brother please help my little brother turned off windows defender and he installed cracked game, after that my laptop latitude e5470 not turning on, even it doesn't showing dell logo on startup? what should i do😢
1. Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
2. For a computer that does not turn on, try this video first; th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html. Let me know how that goes :)
I have a Dell inspiron 5590 that is unable to boot up unless it is connected to its charger. Moreover, even after it has been connected and i proceed to hit the power buttom to start the device....it simply displays the Dell Logo while loading and then shuts off again. Please help.
Sounds like your on the correct video. Have you tried the steps seen here?
I really liked your video. Very organized and clear. Thanks for posting. Unfortunately it did not address my problem. My Dell xps laptop freezes early in the boot process. I have tried to run the diagnostics (F12) and the BIOS setup (F2), but the laptop freezes within a minute of starting either of these. Sometimes I am unable to shut the laptop off (either holding the power key down or pressing it many times) and I have to close the laptop and leave it alone for a while. Any thoughts before I start opening it up? Battery? HD? Motherboard? Thanks!!!
1. If you try starting the computer with only the charger and no battery, or only the battery and no charger, will it still freeze?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey Thanks for the quick reply. I was getting an amber light from the front of the keyboard, so I switched out the charger. The laptop now boots up better but still freezes. The computer is one I gave to a student so I don't know if something was spilled, etc. I've tried reformatting the laptop from the login screen and now I get a blue screen that windows is not loading properly. I suspect a hardware issue...any more thoughts?
@@christopherbaxter2657 If you cant run the diagnostic test and you cannot install Windows, I would try replacing the HDD. If that fails to allow you to install Windows, your most likely looking at a motherboard issue at that point :(
Yup. I suspect hardware as well. I will try the HDD and then probably abandon it if it is the motherboard. Thanks for your help. Very responsive and I appreciate your clear guidance.
@@christopherbaxter2657 Good luck !! Let me know how it goes :)
I have a Dell Latitude 7480 laptop. When I connect it to the internet after updating, the windows account closes by itself and the screen goes white and it gives me the message "Device freeze-0012. The system has been locked". Do you have any idea why this is happening
1. What happens when you turn the computer off and restart? Does this issue happen every time to try to use the computer after connection to the internet or was it a one time thing?
2. Are you able to find an error matching that time of error as seen here? th-cam.com/video/Nqn8-jJFx2Y/w-d-xo.html
Is the time local time(Türkiye 15.00 for example) or greenwich time (England 12.00)?
Local :)
@@PC_Monkey Thank you
@@fatihonem3126 Your welcome !! Happy to help :)
In your video, you mention checking video 1 if the computer repeatedly starts and shuts down before the Dell logo, but there is no list of videos. My Dell M4600 (battery out) starts up as soon as power is applied, and restarts after 17 seconds. Power switch does not work, F2 and F12 have no effect, screen is black, fan runs and caps lock light is on. CMOS has been reset, and two power bricks give same result. Where can I find "video 1"?
For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :)
@@PC_Monkey All tests had no effect. I also tried removing the HDD and RAM completely - no change. I had previously tried a CMOS reset, and the symptoms changed. Before the reset, the power button worked to turn on the system for 17 seconds, then it would reset automatically. After the CMOS reset, the power button stopped working. No battery, no HDD, no RAM, no CMOS battery - plug in power and computer starts without touching anything. Black screen; power light, caps lock light,and fan all come on. 17 seconds later, lights blink, fan stops and everything starts again. Holding power down has no effect. Also pulsing F2 or F12 has no effect. Back story - this laptop has been sitting plugged in but not used for 3+ months with new battery. Before that it worked fine. Thanks for your help.
I keep getting stuck at autorecovery bios and i cannot go into f12... Any advice?
1. You have a Dell? Can you run the diagnostic test as seen here?
2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
I tried all your steps but nothing worked. Last time this happened i just reset my laptop, but this time around it doesnt give me the reset option. Could you please help?
1. Assuming you have a Dell computer, are you able to run the diagnostic test as seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
What does “the operating system did not shut down cleanly” than it gets stuck from there.
1. Assuming you have a Dell, sounds like your on the correct video. Have you tried the steps seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
So I had the Dell logo issue and tried the diagnostics test since I have to take the entire bottom of my laptop off to access the hard drive. Unfortunately, it ended up failing the hard drive test. Me being terrified of my data being lost forever, and not being able to get to the repair shop at this moment, decided to put in and boot up the laptop from my old hard drive from my last computer which I had originally used to transfer my old data to my “new” (bought used) laptop. I thought this would be a good way of perhaps bringing up my hard drive without having to take it out, just to check if my data was at least still on it. After checking a few files (it would take me too long to grant permission too all the files) and seeing that the space on the drive is still filled to where it was previously, it seems nothing was actually lost. So I’m not sure what my next step here would be.
Should I bring the hard drive to my local repair shop and ask them to check if the issue lies with the hard drive itself, or is it possibly just a loose hard drive?
For context: this issue began with my computer freezing out of nowhere after using it all morning. I shut it down as I normally do because I just hate waiting for something to happen. When I turned it on, my laptop was stuck in the Dell logo booting screen. And this nightmare started from there.
Apologies for the long message but I hoped I could get quicker and simpler advice here than waiting until after my shift tomorrow to bring the hard drive in to the repair shop 😅 Any help would be greatly appreciated!!
Yes, you should bring it in to a shop. If the HDD is failing the test, then its most likely going bad and the DATA is soon to be lost. Best to bring it in then to try and mess with the OS more, possibility killing the HDD faster.
@@PC_Monkey thank you so much! Also considering I do know my way around the basics of my laptop so I can remove the hard drive, would you recommend I bring them only the hard drive or just bring the entire laptop?
@@spnwaywardjen5844 Either way is ok
why is my dell boot looping, it only does that booting from usb since theres no hdd
Hey, my computer is Dell Studio 1537 it's not turning on at all or it's turning on and immediately turns off i checked the battery it's working i checked the charger cable it's working but still not turning on please if there anyway you could help about this and thank you so much
1. For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hey, will the first step cause the unsaved data to be lost? I was working on my essay when my external mouse, touchpad, and keyboard stopped working. I haven't saved my file, so could you please tell me what to do? Kindly reply asap. Thanks
Changing the Legacy settings in BIOS wont affect any DATA saved to the HDD :) Were you able to run the Dell diagnostic test as seen here?
Can you explain to me pls, this happened to me when I was playing a game and it started to not respond i couldn't minimize so i tried sleeping it and i accidently shutted it down i think there was some background apps i don't know if it happened because there was a load amount of packets going on.But when it restarts again the dots in the loading screen gets stuck pls help
Assuming you have a Dell, it sounds like your on the correct video. Have you tried the steps seen here? What would you like explained?
Hey, when i try to boot or diagnose or anything it doesnt open , i press f12/f2 and nothing happens.
Does that mean my disk is done and i have to use another one? because this one haves data i need.
1. What are you able to see on your Dell screen when trying to start?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a Dell Precision M6800 that shows the Dell logo, then the screen goes black. F2 says entering setup, then black screen. F12 says One Time Boot Menu, then black screen. Tried methods on all 6 of your videos, and nothing works. Any ideas? Thanks... -Robert
If you cannot run the scan, we don't know for sure if the HDD is healthy or not. We will have to continue troubleshooting assuming it is for now. If its healthy, and if the issue is operating system related, I would then reinstall it.
You can see how to install Windows 10 here: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html.
You can create Win10 Install Media for free as seen here; th-cam.com/video/YbC4jZVwQm4/w-d-xo.html.
You can see how to install Windows 11 here: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
You can create Win11 Install Media for free as seen here: th-cam.com/video/WIxDYRBVbmk/w-d-xo.html.
If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.
If the install fails, you may have then identified the hard drive as bad. It would then need to be replaced.
Hi, I have a Dell Inspiron 15 that has win10 on it. On F12 it first came up with a One Time Password that gives you access so you can boot usb first, I tried that but it never worked, now it never comes up again, so cant boot from disc or usb. It just goes round in a boot loop, logo comes up spinning dots, then welcome word, spinning dots freeze, screen flashes and restart. Have tried taking CMOs battery out no change. I do get a blue screen flash, that you can see by recording on a camera it says, do not turn off installing windows 64%. I am sure it’s a software problem as others have the same problem, but if I can’t use usb or drive how can I reinstall, as can’t get into recovery by restarting 3 times, could it be a virus, if so how can I run virus program, your thoughts could be very helpful as I am stumped, many thanks Barry.
Hello I have the same model as shown in the video and I am doing the steps but my laptop just freezes after pressing diagnostic
So you cant access your Dell's BIOS or diagnostic test? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hey, my laptop has had this boot loop issue ive done everything and it says my hard drive is good (its a new laptop 2 months since i used it) I want to open the back and check the hard drive but dont know where it is. my laptop is a dell latitude e7470
Does this help? th-cam.com/video/c1AsXfNPImg/w-d-xo.html
I really appreciate your content ...great job
Great to hear Kevin !! Thx :)
Hi, recently reset my Dell Inspiron i5 5000 series. Its booting up but getting stuck in the choose windows which is lists 2 windows 10 Version 3 but both do not work and the laptop just falls back to the same screen. Any advice?
1. Was the computer working well before this attempted reset? If not, what was happening?
2. Can you run the diagnostic scan as seen here?
I use a G15 5510 gaming laptop and it the steps don't work. I have four options on the boot configuration menu.
1. How did the diagnostic scan not work? What happened when you tried to run it?
2. Also, did anything happen before this? Overheating, liquid spill, physical damage, Windows update, etc?
My Dell Vostro PC was all fine yesterday it suddenly gave out a blue screen of death something about critical function... Then it went on a boot loop then Dell is recovery automatically opened and asked to fix some files it fixed it but later on it again went on the boot loop Dell logo>loading screen>blank screen then again can't understand whats happening
Can you run the diagnostic test as seen here in this updated video? th-cam.com/video/N7WO5EqZpBE/w-d-xo.html
Hi I ve one dell Inspiron 15 which is stucked on the dell logo. No windows boot I guess. I ve pressed the F12 button to enter dell support assist. I ve run the quick test which is ok. Then an advanced test for disk 1, os boot path , processor , memory , system management . Every thing is ok. My problem is that on the dell support assist , I can only switch between quick test and advanced test . I do not have a home screen with other options than diagnostics as shown on your video. Can you help me ? Thanks!
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Please help. I was resetting my computer and pressed turn off my pc and when I put it on it refused to restart
1. Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
2. For a computer that does not turn on, try this video first; th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html. Let me know how that goes :)
Thanks for this video is helpful but my computer shows,
Critical Error message
Testing completed. One or more errors were detected
After that msg it's ask me to start test again😢
If your HDD fails the test, then it is most likely bad and should be replaced. Let me know if you would like help with that operation. After installing the new drive, you would need to install an operating system onto it as seen here;
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html