You not only nailed it, but great news I’m already an Osprey customer as of 5 years ago. I am about to purchase additional outdoor gear and your warranty makes my decision final. Thank you for being an amazing company, I’ve had other brands over the years and they not only cannot compete they choose not too. Thanks Osprey.
Hello, we recommend contacting Osprey. The location you are probably going to send your pack to is Osprey Philippines. You can find more about Osprey's international warranty and locations here: www.osprey.com/us/en/customer-support/international-customer-service-center
Hey Adam, good question! yes you can claim it multiple times. If something is covered by warranty and returned to the customer, and then another something breaks, it is still covered by their ALMIGHTY GUARANTEE. It will cost you shipping every time it is returned. But they will cover the shipping back to the you. Hope this helps!
Well………! I have an Osprey Ozone 46 wheeled carry-on sized bag. The pull along handle doesn’t stay up now, the stud that holds it erect having snapped off. I have used it for only two holidays, and during COVID have not been away anywhere. Now I am getting ready for a holiday I find this problem. I contacted Osprey and they say they are unable to assist me. Don’t believe all the hype about a cast iron guarantee……it is a lie!
all mighty guaranty is a scam. I was denied a claim here in Canada. there will tell you they cant take your claim due to supply chain issue and this and that
You not only nailed it, but great news I’m already an Osprey customer as of 5 years ago. I am about to purchase additional outdoor gear and your warranty makes my decision final. Thank you for being an amazing company, I’ve had other brands over the years and they not only cannot compete they choose not too. Thanks Osprey.
I'm from the Philippines, where do I send my pack to avail the almighty guarantee?
Hello, we recommend contacting Osprey. The location you are probably going to send your pack to is Osprey Philippines. You can find more about Osprey's international warranty and locations here: www.osprey.com/us/en/customer-support/international-customer-service-center
Can you claim the warranty several times or just one time only?
Hey Adam, good question! yes you can claim it multiple times. If something is covered by warranty and returned to the customer, and then another something breaks, it is still covered by their ALMIGHTY GUARANTEE.
It will cost you shipping every time it is returned. But they will cover the shipping back to the you. Hope this helps!
Osprey pack Philippines is not responding the global warranty..
Hello, have you tried reaching out to them through their social media? @OspreyPacksPhilippines
@@goodsportsoutdooroutfitter716 yes I did and no response from them..
Hello coby,can I send my pack directly to you?
Well………!
I have an Osprey Ozone 46 wheeled carry-on sized bag. The pull along handle doesn’t stay up now, the stud that holds it erect having snapped off. I have used it for only two holidays, and during COVID have not been away anywhere. Now I am getting ready for a holiday I find this problem.
I contacted Osprey and they say they are unable to assist me.
Don’t believe all the hype about a cast iron guarantee……it is a lie!
all mighty guaranty is a scam. I was denied a claim here in Canada. there will tell you they cant take your claim due to supply chain issue and this and that