A Beautiful Mess. | Game Retail Ramblings Ep. 10
ฝัง
- เผยแพร่เมื่อ 10 เม.ย. 2024
- Today we're diving into Games Workshop, while wildly successful overall, there are trials and tribulations that can exist when working with them as a retailer.
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This is an excellent presentation. You've done a very good job of giving a clear retailer's perspective on the challenges of carrying and selling this line.
Thanks so much! Thanks for watching.
The only chaos wardogs I've seen is the one box I preordered like 2 years ago.
Ha! Sadly, very true.
It's crazy how familiar this all sounds, nice to hear that some ones else is dealing with the same issues as us lol.
Honestly, it's these comments and the things that I hear from other retailers that keep me going when it gets frustrating.
Receiving Games Workshop takes more labor than any other publisher or distributor. We have to use three tables, one for A. Correct, got what's on the PO. B. Not Correct, got too many or not enough (often due to their insistence on using "packs" for everything.) C. WTF, problem children. No idea what this is or why we got it.
With the staggered shipping of boxes that belong to the same order it's gotten really challenging. We get boxes for the same order stretched out over a week. It's pretty bad.
Hey Travis, firstly, it was surprising to see the local game store having a TH-cam channel. I don't know why I'm surprised, I see channels for lots of other FLGS', but it took me a second and I had to confirm the logo to really believe it was you guys. I'd love to hear about what you like and dislike about hosting event nights for different games, such as Friday night Magic, miniature gaming on Tuesdays and your D&D nights. Are some games more profitable than others for nights, i.e. I'm guessing FNM is the most profitable, how do the others compare?
What line is the easiest to carry, and why is GW the the most difficult? I kid about GW, though after this video, maybe they are. Also, after running a store for as long as Millenium has been around, do you still enjoy gaming? If so, what do you like to play?
I'm glad you guys are still around and able to provide a place for local hobbyists to play. It was such a pleasant surprise to see you guys not only doing well, but well enough to have moved locations. You are a pillar of the Rochester gaming community. I have bought so many things from you guys over the years and also have brought my kids. I also know my co-worker brings his kid to play games there. So know that you are serving not only older, but newer generations of gamers as well. I wish you the best and hope to see you guys thrive going into the future!
Erik great to hear from you. Lots to unpack and some of this will be covered in later shows. With the way we price our events each event is similar in profit to all other events. We profit roughly $5 per seat, per 6 hours. That's some napkin math but it would hold up to most data. So profit wise it really just comes down to how many people are playing in the event. We'll have more people playing board games on Friday Night than Magic many weeks. This week is a bit different because of the prerelease.
I'm a bit of a butterfly when it comes to gaming. I would identify as a card game player first and board game player second. Most of that is just due to time. I love miniature games and RPG's but the time to get them together is challenging for me. Lots of my play takes place when I travel to shows. I am either trying to source products to bring in or working with publishers really early on in the process to help decide if the game makes sense to bring it to market and what can change to make that better. Thanks for watching.
Thank you for putting this out. I rant about this stuff all the time. When trying to reach out to address these issues at GAMA I was given contacts to reach out to. So far none of them have followed up on my attempts to just discuss why some of these processes are the way they are. Oh, another honorable mention is for new release requests we submit a Google Form that doesn't even send you a copy of your responses. I've tried asking our rep multiple times to just get someone to hit the switch on the backend of the google form so I get an email with what I asked for. Without that they can easily say "oh we never received it" and I have zero way to prove otherwise.
Certainly frustrating for sure.
I joke with staff that my zen moment will be whenever we fully restock our citadel paint rack. Great points made, we do hybrid ordering too and it's a juggling act to know what we need to order. We've started placing online orders the second we get the invoice and know what isn't coming. It just isn't worth it trying to reorder product endlessly in a 3 week loop to try and catch the one window where it's in stock.
My concern is that the stuff I have on "backorder" gets made and printed and sold the week I don't include it in my order. The other thing about backorders is that were they to take them and realize how many they have that information could inform what they should make next.
15:55 This is all primarily due to GW bringing out too many Models, Games, Units....and _*not* being able to keep up w/ production beyond the Short-term launch + 1 - 3 month window (when they do their quarterly earnings report)
(I know several Trades accounts people who are utterly *_Fed Up_* with the current system, which they just changed again t make 3rd Party Retailers place their Pre-order/New Release Orders (_*A WEEK & A HALF*_ before release date.....& _NO ONE_ is happy with this.
Width of the lines is certainly a challenge.
Thank you for the great insight on how it's like dealing with Games workshop. The way that they do business I'm truly surprised that they are still in business, 🤷♂️
Investment in larger production capacity this year from what I hear. They hit stock saturation at warehouse lvl and it will solve the big current issues, especially backorder BS and the rush/lottery of securing new releases. I do think as a company they spin too many plates and now some are very unstable. Personally I'd be ok if warcry, and underworlds, disappeared so those resources reallocate to focus on main fast lines.
Those are the two specialist games we don't carry. Blood bowl we only carry the starter. We'll see if that production capacity pays off. I hope it does. They are important to us as a publishing partner for sure.
with some of these specialist type games, they could just do one-off board games, but instead we get the too many plates, as you say. It feels like they don't really plan or do market research (or playtesting) and just throw out stuff and hope something sticks.
Screw, GW, play, one page rules, and get a 3-D printer!
I rarely buy from my local official GW store primarily because they don't have the stock to fill what I want. I have a couple of other independent stores that I'd rather buy from. Even the GW store doesn't carry the full paint range. Just really hard to justify going on when their own store doesn't have the full product lines.
They do a really good job teaching players the games they sell. Most of the stores look nice. Events are hard to do based on limited space but the employees there are typically top notch and know their stuff pretty well. You're right though, they suffer from the same stock outages that we do. Thanks for watching.
My store just got into Warhammer. Does anyone have suggestion on how to make it grow?
Recruitment events. Learn to play experiences. Bundled starter kits with a discount to get people started. This work really never stops.
Don’t need so many angle cuts tbh, prefer to just keep it head on. Love the B roll tho
GW can’t keep stock on hand in their own stores/website, so how could they possibly send you more product to sell? As far as the boxes go, they get their paper from China so it’s very hard just get the boxes and inserts in a timely manner, so they use the generic packaging. As you say, GW is a hot mess.
At a time of mostly abundance in the game industry having a shortage is an anomaly. Maybe I am wishing for the wrong thing. Perhaps if their stock was better my sales would go down.
The GW stock GAW/GBX is trading at 9850.00 GBP, not sure where the $137.00 is?
What you did not mention, is that you are not an independent stockist, you are an advert for warhammer experience, which is what GW is actually selling. They will never change their practices.
I see a day when 3d printing and companies like OPR will rule the business. People are getting tired of getting fleeced in this hobby by companies, by stores and by wanna be you tube personalities. Bottom line is if you don't find a way to get a new generation into this hobby it will die and with the way this hobby is going a kid couldn't even approach getting involved. Mostly because of the price, it's ridiculous what this stuff costs .
issue is privateer press has already shown the issues with 3d printing minis for retail. constant breaks before you even open the boxes. minis not being fully cured, prices going up even then the production cost are at an all time low.
Can't stand Rob to be honest ha ha! Don't really care what he thinks . Dude tries to be passive aggressive with politics in some of his videos and that stuff has no place in the hobby.