The TAZER bricked my Durango SRT with the new PIN feature... let me explain what happened...
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- เผยแพร่เมื่อ 11 ม.ค. 2023
- So let me explain... the Tazer from ZAUTOMOTIVE bricked my Durango, but it was for a good reason. Watch the whole video to find out what happened and why it bricked my Durango. Also you will find out how it was fixed and why you don't want to have to pay the bill for this fix. As a result of this issue, the Tazer now has new upgraded firmware to prevent this from happening ever again and also allowed for some other bug fixes as well. Upgrade to version 2.5.8 now!! Joe from ZAutomotive is a prime example of how companies should treat their customers with service and solutions. It's not about the actual problem but what the person and/or company does to resolve the issue. Buy a Tazer today and tell them MattySRT sent you!
2019 Dodge Durango SRT
MRT full catback exhaust from www.shopmrt.com
use code MattySRT for a discount
JLT Cold Air Intake
MMX 87mm throttle body
180 degree Thermostat
Arturo AZ850 tires in rear and Lexani LX Twenty tires in front. 305/35R22
@CV.muscle car club in the Coachella Valley
Tuned by Jay Greene Racing
Mopar
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We appreciate the video and the kind words you've shared, even through the frustrations of the incident. You've been an integral part of our learning and advancement process
So I have an issue with the force RWD function not staying active. I enable it then it will go right back to AWD on its own. It wasnt doing this last year but now iut is. any suggestions?
@@TheLocknLoadChannel update the firmware, the 2.5.9 beta fixes this issue “ForceRWD/AWD will retain its setting on next start.”. 2.6.1 is currently available
Ok will do! Thanks!@@zautomotive
Stand up move by Zautomotive for sure. Not many companies would take care of a customer like this. Makes me want to look into buying one for my ddsrt.
yes for sure. At first I was like ohh they are paying for it cuz I was sooo mad. As things cooled down and I talked to Joe though that thought went away and then hes the one the offered to pay for it instead of me demanding it. That makes it such a standup move cuz Im sure if I demanded it he would have done it, however cuz hes the one that offered it that means he was thinking about his service and response to the issue. That makes it much better.
So you have a part number for tazer? And any discount code?
@@howardkent5387 part number depends on which vehicle you have. Also for a discount code I dont have one as they dont really do that but I am working with them and Ill see if I can get some sort of sponsorship setup with a discount
Wow. Absolutely awesome outcome! Thank you for documenting all of this. Kudos to Z automotive!
I’ve been back and forth with buying one, I’m in now for sure.
Glad Zautomotive took care of you. What tuner are you using for your Greene racing tune?
Diablosport
Good video bro and thanks for the info. I just updated my Tazer to firmware 2.5.9 (beta). But I have to ask why would you remote start your car from the inside?
Cuz I like to test everything lol.
So I think that this problem still exists, I just tried the safety feature on my 2017, and it’s not responding at all.
Certain security features are better than others for different models and trims. Ive found the the Kill By FOB feature works best for me instead of the PIN #
How's the car been and the reliability with the tune any issues? Mechanically
Its been terrific. No issues other than my transmission shifts are a little rougher when cold but not much at all. If I do full pulls from a dead stop I need to have the trans in track mode. If Im in sport mode the trans seems to not shift as quickly as it should and its hard for a tuner to tune for sport mode and track mode. Its not like its a set setting you can manipulate. I figured if im going to do a full launch Ill be in track mode anyways.
Hey Bro where did u get that Big SRT decal on the side, body of your Durango?🔥
was made by my wrap shop local to me
Cool thanks I’m looking to get one for my Jeep it looks good with the black and white
Matty, could I ask you some questions about an issue I’m having and if it might be related? How can I contact you?
Instagram best way to contact me @matty_srt
I had the tazer for a month. Just the other day I used the pin code for the first time. Next thing I know the entire thing goes crazy all the lights are flashing in the cluster. The car then stopped cranking. Next thing I know Im bringing out mechanics and replacing the pcm, rf hub, throttle body, gutted all of the interior looking for broken wires. I will never use this again. Im still trying to fix it.
what version of the software were you running? sorry to hear /:
Yep, remote start is sudden death. I think Zauto should, at least, program in a "remote disable" when marrying. Zauto reimbursed me for my expenses too. Pretty leary about installing the Tazer again though.
Not a bad idea. Disable remote start setting.
Wait. Can you remote start your vehicle with Tazer installed, or not?
I just recently bought a tazer and i had put the code on there but everytime i turn on my car and put in the code it turns off the car but afterwards i will be able to turn it back on…. I kinda got scared so i cleared the pin because i dont want it to be bricked
In all honestly, the PIN feature is terrific but not needed for all people. I myself work at night and stay in a garage during the day so my vehicle rarely is parked in public. I dont need the PIN myself but for right now I feel theres other better features on the tazer for theft prevention than the PIN feature. I like the kill by FOB feature myself and feel that is a better fit for me. Still waiting for that Ejecto seato feature coming any day now....
Did they void your warranty?
No, the RF hub is only covered under the 3 years 36k bumper to bumper and my vehicle was 3.5 years old
The same thing happened to my 2013 charger rt and I had to get the rf hub and bcm modules it costed me $6k in repairs out of pocket :/
That sounds a bit much.
@@MattySRT that what i say it was $3k to replace bcm module and $2836 for the rf hub and a new key and all that was parts and labor
@@ramonv2466 Thats crazy. I paid 100 for my rf hub and 100 for my pcm. Was it your pcm under the hood or the bcm behind the glove box?
@@ericerickson592 it was just the rf hub that was bad but the dealer replaced the ref hub and bcm but I got a refund on the money I spent so it was okay
@@ramonv2466 I've already replaced the rf hub and PCM. Still no luck. Next up is the BCM
Well, looks like I'm taking it off my car today, been making my charger do weird crap
Check to be sure it's updated.
Question remains would they have done the same thing to someone who doesn’t have a TH-cam channel.
Yes... Joe from Z Auto here. We had about 20 cars have this problem, and I paid to get every one of them fixed and reimbursed. An expensive consequence of an oversight on my part (I didn't think of all these things happening at the same time!) but I don't want to leave anyone with a bad taste because they had to eat a $1000 repair.
@@joezizzadoro7628 I appreciate the reply. I purchased your product because of the fact you guys took care of it and I do enjoy the many features it provides.
Stand up dude! Thats a lot of money to pay for a issue, but guess what? Sometimes it pays to have it happen cuz now he knows what not to do and fixed it!
@@joezizzadoro7628 hopefully I can get into the test phase with my Durango. I've had my tazer since I believe 2015-16 and have transferred it to all my newer vehicles. currently testing out other features until im ready to commit to PIN code overall automotive has always been standup and replies to any concerns I might have had
They wouldn’t help me fuck that tazer