How to Use Manual Test Mode to Diagnose and Repair your Whirlpool Cabrio Washing Machine

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  • เผยแพร่เมื่อ 8 ธ.ค. 2019
  • The Manual Test Mode can help you pinpoint the problem with your Whirlpool Cabrio High Efficiency Washing Machine (or similar brands/models). Tests include: Lid lock test, cold water fill test, hot water fill test, drain pump test, low spin test, agitate test, high spin test, and others. So, if you have an idea of what's wrong, or what's not working, you can test that specific function to verify the issue. From there you can use the troubleshooting guide to outline your next steps toward resolving that problem.
    Remember, the service technician's manual is located inside the washing machine housing. So do what's necessary to access that first. It will be your best friend for the life of your machine.
    I have a number of videos about understanding and fixing your Whirlpool Cabrio Washing Machine. So please check them out.
    Please subscribe, and leave me a comment or question. And have a great day! Buckwsr - Putting the "Do" into "Do-It-Yourself."
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ความคิดเห็น • 96

  • @kyleadsit3634
    @kyleadsit3634 6 วันที่ผ่านมา

    huge thanks for this video. this manual went missing from my washing machine and have been unable to find it anywhere online so again, thanks so much.

  • @fletch218
    @fletch218 3 ปีที่แล้ว +3

    Another thank you to you two for the videos on this washer. We were able to determine it was a capacitor on the board that was the problem. It would run one time then crap out the next run so it was on it's way to complete failure. The capacitor looked like it might explode anytime; it was very puffy. We replaced it; there was much laughter when were trying to solder the new one on. My husband it almost caught up on laundry. You two are wonderful for sharing this info.

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      Congrats on the DIY repair job!!!

  • @guysmiley6152
    @guysmiley6152 3 ปีที่แล้ว

    Hot water valve was the problem with mine. Thanks for guiding me thru.

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      You made my day! It feels great to know you got it diagnosed and fixed yourself! Great job, and thanks for the note!

  • @yolandalee399
    @yolandalee399 ปีที่แล้ว +3

    I hate this washer thanks for the video!

  • @maurohernan031
    @maurohernan031 2 ปีที่แล้ว

    Thank you, God bless you.

  • @georgespragg9372
    @georgespragg9372 3 ปีที่แล้ว +3

    Thank you.

  • @bertha_nicolrobleto2898
    @bertha_nicolrobleto2898 3 ปีที่แล้ว

    Traducido en español
    Gracias desde Nicaragua

  • @kylec166
    @kylec166 2 ปีที่แล้ว +2

    Get rid of this machine mine went to the scrap yard called up the local place they refurbish the old machine bought one from them 300.00 all said and done delivered and the old junk taken away. Love the old washing machine it had knobs and is simple. The one I bought was the last year Maytag made washing machine love the old stuff.

  • @shortshift327
    @shortshift327 2 ปีที่แล้ว

    Most helpful. Fabulous.

    • @Buckwsr
      @Buckwsr  2 ปีที่แล้ว

      Thank you so much!

  • @aaronmartin8237
    @aaronmartin8237 3 ปีที่แล้ว

    So what did you figure out with yours clicking? Mine does that and the manual test says the lid lock is working.

  • @Tsiri09
    @Tsiri09 4 ปีที่แล้ว +1

    Thank you SO MUCH for this video! I just got one of these washers and it won't fill. it seems stuck in done mode. I'll open it and get the manual to figure this out. I'm sure it's something simple (at least I hope so).

    • @famtastic1557
      @famtastic1557 4 ปีที่แล้ว

      Any luck? Having this issue now. Looking for some tips

    • @mujeramazona8835
      @mujeramazona8835 3 ปีที่แล้ว

      Have same problem...how did you fix it?

    • @RSanchez93
      @RSanchez93 3 ปีที่แล้ว

      Same here

  • @slim7215
    @slim7215 4 ปีที่แล้ว +5

    My washer wont start, everything works fine but, when I hit start it just makes a beep sound and it wont start. What can I do to get it to start?

  • @garygoforth1680
    @garygoforth1680 3 ปีที่แล้ว +4

    For some reason my washer keeps stopping an the lid unlocks an then everytime i try to restart it the machine trys an then stops again an lid unlocks again. Any suggestions?

  • @gwenscudder1286
    @gwenscudder1286 2 ปีที่แล้ว

    I have tried the diagnostic tests. Model WTW5640XW3 makes a screeching sound. It is not all the time. Do you know what it could be. Thank you.

  • @nickabel2742
    @nickabel2742 2 ปีที่แล้ว

    I'm gonna put the multimeter away and try this to start. Thanks.

  • @kanderson2357
    @kanderson2357 4 ปีที่แล้ว +2

    My washer wont get past the sensing stage. Lid lock light blinks repeatedly and locks and unlocks machine until it sends the washer into a "paused" state. I have 4 children and I am a nurse so I really really need a washer! Please help!!!!

  • @brianbarone6609
    @brianbarone6609 4 ปีที่แล้ว

    Thank you for the video. Couple questions. 1. our machine is the exact same. Water is dripping inside when not in use, what should I do? 2. the spin cycle. Seems to be very loud in spin cycle. I don't remember it being this loud. What should we do?

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      I suggest running manual test mode, and then doing tests 01 and 02, cold valve and hot valve, to make sure they are working properly. Something may be preventing the valve from closing fully. At each valve where the supply lines connect to the machine there are water filters inserted into the valve. Turn off the water, remove the supply lines, and either clean, replace, (or as I did, just plain remove) those filter inserts. Look at each valve and be sure there is no built-up debris that could be clogging the valve. Clean as needed. I'm not sure what to suggest about the loud spin cycle. Run manual tests numbers 09 and 10, low spin and high spin, and see how it sounds with an empty machine. Good luck.

  • @baiyunbella
    @baiyunbella 3 ปีที่แล้ว

    Thanks for uploading this video! My problem is that water won't stop filling I tested two valves, both are working fine... Not sure what is the problem

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      Hmmm.....something with the water level indicator might be malfunctioning....

  • @briantwining86
    @briantwining86 4 ปีที่แล้ว +2

    great video and I've completed all the manual tests and everything checks out but when trying to wash recently, the machine just stops before it runs through the wash cycle, drains the machine and just stops with the "wash" indicator illuminated on machine???? Please help lol. Thanks

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      If you have the manual, I recommend retrieving the diagnostic trouble codes which may be stored in the computer. That might point you in the right direction.

    • @chloe3305
      @chloe3305 4 ปีที่แล้ว

      Mine is doing the exact same thing. Have you found a solution?

  • @bburke0993
    @bburke0993 3 ปีที่แล้ว +2

    Do you have a video of how to fix the lock problem mine is doing the same thing yours was

    • @michelletaylor94
      @michelletaylor94 3 ปีที่แล้ว

      So is mine. Have you fixed yours yet ?

  • @20wildfan
    @20wildfan 4 ปีที่แล้ว +1

    Hey I have maybe a newer model th UL keeps coming up when it is at the spin and drain cycle. No mater if the washer is full or empty this always happens. do you have a idea on why??or how to fix thanks

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      What is the UL? And how are you surviving these days without hockey?

    • @20wildfan
      @20wildfan 4 ปีที่แล้ว

      @@Buckwsr its unlevel load but the machine is empty. Im going to appreciate hockey more when its back thats for sure

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว +1

      My manual says:
      Off Balance Load Detected:
      Check for weak suspension. Basket should not bounce up and down more than once when pushed.
      Clothing should be distributed evenly when loaded.
      That's all I can find....

    • @20wildfan
      @20wildfan 4 ปีที่แล้ว

      @@Buckwsr Ok thanks very much. i cant find much

  • @debfox2049
    @debfox2049 3 ปีที่แล้ว +1

    My washer wont work on any setting other then gentle cycle. How do I reset the computer to factory settings.? When the repair man came out before for the same problem that's all he did. I'm not trying to pay him to push a few buttons if I can help it. Ty

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      I’m not sure but you could try googling it!

  • @jamaicafunnyvideos-123_
    @jamaicafunnyvideos-123_ 2 ปีที่แล้ว

    I had a problem with mine my start bottom is not working and all the lights is on can you tell me what have happened to it

  • @LilCrazeE13
    @LilCrazeE13 4 ปีที่แล้ว

    When i try to do the manual spin and agitate test all the lights blink but the lid is locked any idea why?

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      Sounds like a motor problem, as the motor is necessary for both agitate and spin.

  • @krissiefox7476
    @krissiefox7476 ปีที่แล้ว

    My won't spin when it's in wash mode it's making a sound I bought a belt and new sheild and have the clutch pulley kit I will help

  • @spicky2966
    @spicky2966 3 ปีที่แล้ว +1

    link for the manual pls....

  • @merlindragonstar8783
    @merlindragonstar8783 4 หลายเดือนก่อน

    Any way to get a replacement manual. My bonehead roomie threw ours away after me stating we NEEDED that. I wasn't home at the time.

  • @tabithamarkiewicz108
    @tabithamarkiewicz108 ปีที่แล้ว

    Hello! I just stumbled across this! I went to manual test load and pressed start on the lid lock test and nothing happened. What should it be doing?

    • @tabithamarkiewicz108
      @tabithamarkiewicz108 ปีที่แล้ว

      I got the lid lock to work but now it’s stuck in sensing. It will sense, click, and then go back to sensing and never go to wash

  • @furryfotographyphotos9962
    @furryfotographyphotos9962 4 ปีที่แล้ว

    I was able to get into test mode but I can't find a technician manual. The cold water says CL. The drain test does nothing. The slow spin test does nothing and the high spin test blinks with a lid lock and the display says 71. Help please

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      I found this online:
      The Cabrio Washer Error F71 code is the same as the SD code:
      This error means the main control board detects too much drag on the basket during the spin cycle. Most of the time this is caused by using too much detergent and there are a lot of suds built up between the inner and outer tub.
      The Cabrio Washer Error SD happens when the main control board detects too much drag on the basket during the spin cycle. Most of the time this is caused by using too much detergent and there are a lot of suds built up between the inner and outer tub. The washer will try to fix this itself by extending the rinse time to clear the suds, if it is able to clear them and no more drag is detected on the tub the Cabrio Washer Error SD code will clear from the display. If the error persists then the steps to take to try and remedy this error are listed below.
      Often times this error can be fixed simply by cleaning out the pump trap and making sure the washer is able to drain properly, if it does not drain fast enough the suds will remain longer in the tub and cause this error.
      If the pump and drain hoses are good and its draining properly, then open the washer lid/door and pour some vinegar in the tub and run a cycle with the washer empty and no detergent. That should clean and clear the washer of any remaining suds. If you are using liquid detergent just use one tablespoon you do not need anymore than that regardless of what the product directions tell you.
      If none of the above helps then most likely this problem is being caused by friction on the drive system.

  • @dallenwade
    @dallenwade 3 ปีที่แล้ว

    The spin and agitation tests require "Lid Lock must first be enabled". How is this accomplished ? As I rotate the dial, no position seems to activate lid lock.

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      Does your machine run? Maybe your lid lock is not working.

    • @dallenwade
      @dallenwade 3 ปีที่แล้ว

      Nevermind. Figured it out by watching similar video on TechnicalLee channel. When you activate MTM (manual test mode), you are already at the first test: lid lock (indicator light shows "00"). By pressing "Start" you test the lid lock, BUT from this point and this position you can do the agitation and spin tests by rotating the dial to their proper positions. So don't think this is some "one off" test. While you are in this mode, you can do tests: 09 Low Spin, 10 High Spin, 11 Gentle Agitation, and 12 Heavy Agitation by a few clicks of the dial.

  • @prsbabydoll
    @prsbabydoll 5 หลายเดือนก่อน

    How do I complete the lock test and what are the possible fix it won't lock

  • @ladynoire8339
    @ladynoire8339 2 ปีที่แล้ว +6

    I’m so confused, I just wanna get my laundry done not input the Da Vinci Code

    • @hguerrero926
      @hguerrero926 ปีที่แล้ว +2

      Same 😭

    • @alduff229
      @alduff229 ปีที่แล้ว +2

      yeah you made me laugh

    • @excapeplan1282
      @excapeplan1282 ปีที่แล้ว

      For real! I think I broke the machines brain and mine.

    • @mehouses2homes875
      @mehouses2homes875 ปีที่แล้ว +1

      I just want a simple washing machine that works. 😢

  • @admmartin1
    @admmartin1 4 ปีที่แล้ว +1

    Thanks for the video! I have a WTW5500BWO Cabrio and don’t have a manual or service/repair guide like you are looking at. I can’t find a repair/service guide online and Whirpool can’t provide one or allow me to purchase one like you are showing with codes, etc. Do you know where I can acquire one do I can troubleshoot? The tub ring started to shred and I am trying to troubleshoot before taking apart or calling a technician. Thanks!!!

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      Did you open up the washing machine housing to look for the Service Technician's Guide? It would be inside a clear plastic bag affixed to the inside of the metal housing. Other than than, I do not know where to get a hold of this repair manual. Good luck.

    • @Seashells-yr8dq
      @Seashells-yr8dq 5 หลายเดือนก่อน

      How do you open up the housing? It's one big piece that wraps around three sides. Do you have to remove it from the back? If so, would I find the manual in the back instead of the front? My laundry room is tiny and my washer is wedged between the wall and sink basin so I don't have the room to pull it out and pull off the entire housing. @@Buckwsr

  • @tedthornton7791
    @tedthornton7791 ปีที่แล้ว

    My main problem is the I need that manual. The mice got the original one. What a pain without it. So far I can't pinpoint it. Tied a new shift actuator, previous owner tried a lid switch. Tested capacitor its good. It wasn running in water good, draining good. But now nothing happens except light indicators and beeping. I tell ya it's demon possesed.

  • @karenblackwell8847
    @karenblackwell8847 ปีที่แล้ว

    My machine isn’t coming on unless I switch the breaker box then unplug it. It comes on but won’t start or even lock the lid.

  • @jenniferjanecek4161
    @jenniferjanecek4161 4 ปีที่แล้ว

    My bottom lights do not light up

  • @tedthornton7791
    @tedthornton7791 ปีที่แล้ว

    My manual was turned into a mice nest. What do you suggest to get another one.

    • @Buckwsr
      @Buckwsr  ปีที่แล้ว +1

      Using your model number/code you might be able to find one online. Here's a video my wife put together that shows you each page of the manual: th-cam.com/video/rXKKWpjbnpQ/w-d-xo.html

    • @Seashells-yr8dq
      @Seashells-yr8dq 5 หลายเดือนก่อน

      That link is helpful! Thank you!@@Buckwsr

  • @vidalhernandezjr.1596
    @vidalhernandezjr.1596 4 ปีที่แล้ว

    My problem is that my washer doesn't complete a cycle. For every wash option, it begins to wash and a few minutes later, it stop and the lid unlocks. So I have to use Rinse & Spin to complete the cycle.

    • @danieldelgado8189
      @danieldelgado8189 4 ปีที่แล้ว

      Same for me 🙄 did you get it figured out?

  • @joetorres236
    @joetorres236 4 ปีที่แล้ว

    I have a problem my washer has no no lights on. The plugs are working fine. It won't turn on at all.

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      I looked up your problem online. A few other people had the same issue. The only solution I found so far: press/hold both the power button and the start button for 3 seconds. Sounds like a way to reset the machine. Let us know if it works!

  • @cyndycrocker3673
    @cyndycrocker3673 3 ปีที่แล้ว

    My amana washer ain't doing the Gentle Agitation through the manual test mood. All the lights blink two time and nothing happens

    • @fcosenza7
      @fcosenza7 3 ปีที่แล้ว

      Same. Were you able to figure it out?

  • @ScantPear
    @ScantPear 4 ปีที่แล้ว

    You got two washing machines

  • @michelletaylor94
    @michelletaylor94 3 ปีที่แล้ว

    How did you fix the lock problem

    • @spicky2966
      @spicky2966 3 ปีที่แล้ว

      new lid lock

  • @veronicadavis3240
    @veronicadavis3240 3 ปีที่แล้ว

    How do you do automatic test mode

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      Find the tech manual mounted on the inside of the main housing. Then follow the steps.

  • @jarveybrown3907
    @jarveybrown3907 4 ปีที่แล้ว

    WHAT IS THE BEST WAY TO GET TO THE SERVICE MANUAL?

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว +1

      Go here, enter your model number, and download the manual: www.whirlpool.com/services/manuals.html

    • @fcosenza7
      @fcosenza7 3 ปีที่แล้ว

      I had no luck on the Whirlpool site. But this worked: www.manualslib.com/manual/811282/Whirlpool-Mvwc400xw.html?page=67#manual

  • @RSanchez93
    @RSanchez93 3 ปีที่แล้ว

    Mine won’t fill, which manual test do I perform

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว +1

      cold fill valve test, and hot fill valve test

    • @RSanchez93
      @RSanchez93 3 ปีที่แล้ว

      Can you do a video on how to take it apart and repair the basics

  • @DustyRay-yn9ss
    @DustyRay-yn9ss 2 หลายเดือนก่อน

    Mine will not spin.

  • @kimh8715
    @kimh8715 3 ปีที่แล้ว

    My washer won't spin. What is the spin test code?

    • @Buckwsr
      @Buckwsr  3 ปีที่แล้ว

      The service manual taped in a plastic pouch on the inside of the machine housing....(a bit of pain to access)...has all the codes and trouble-shooting info.

  • @kennethwalker3264
    @kennethwalker3264 2 ปีที่แล้ว

    we are having and issue entering into diagnostic mode. our model number wtw8900bw0

  • @tedthornton7791
    @tedthornton7791 ปีที่แล้ว

    The previous owners mice ate the manual while in storage. Lol
    I got it in its present nonworking ccondition. Only lights up. No water runs, lid doesnt lock. Help a old man. Lol

  • @robincofresi1411
    @robincofresi1411 3 ปีที่แล้ว

    my machine doesnt wash

  • @dannyanderson5157
    @dannyanderson5157 4 ปีที่แล้ว

    No power to enter into diagnostic mode

  • @ScantPear
    @ScantPear 4 ปีที่แล้ว

    Should have fixed your other whirlpool direct drive

  • @josefernandez9926
    @josefernandez9926 หลายเดือนก่อน

    12

  • @joseboquitasdelacoronilla7648
    @joseboquitasdelacoronilla7648 หลายเดือนก่อน

    What ever happened to the washer that one could just turn the knobs to the cycle one wanted. Without all of this little bells and whistles. And all of the bs just to wash.

  • @leoabney8631
    @leoabney8631 4 ปีที่แล้ว +2

    ok its a washing machine why make it so stupid the old machines work just fine with no computer

    • @Buckwsr
      @Buckwsr  4 ปีที่แล้ว

      Following that line of reasoning to its logical conclusion, you should be washing your clothes with an old washboard and a bucket, or a rock down at the river's edge....!!