i guess people who arent in the right financial situation buy them, then have to give them to game stop to get quick cash for an emergency or unplanned cost
I got some insight as a GameStop employee. 9 times out of 10 these consoles are shipped from stores to customers across the country. The employees are instructed to never open systems or even try to repair, instead we are just told to make sure it turns on and connects to the Internet. Beyond that if we take in one that's defective then it goes to the warehouse but a vast majority of those ones go back to stores
When I worked there, very same experience. If a new console was returned as "defective" it went back to the warehouse. My understanding is they then "refurbished" them and sent them back to stores as refurbished. Used systems remained as used. @@jrob0021
@@jrob0021 from what I can tell it should be for used. If they change something up on their end then I'd unfortunately not know. But from what I can tell it should only be used.
I bought a refurbished console many years ago at a GameStop and when I got home, it didn't work. It was a lot of back and forth with the employee to get a refund. Haven't been to a GameStop ever since.
I worked for Gamestop for about 6 years in the early-mid 2000's. We didn't have magic erasers, but the buffers they used to refurb discs were a joke and created more issues than they solved. Canned air and q-tips were how we were expected to clean items in store, Idk how the warehouse refurbs worked, but systems got retuned quite often. Esp Xbox 360s, they'd refurb a red ringed system only for it to crap out again within a month of purchase
The first 360's motherboard models (Like "Xenon", etc) are doomed to always red ring, the thing that stopped that from happening anymore was to just put newer, improved motherboard models on the following versions. The "refurbishing" of Xbox 360 first models was just something done to buy time until they figured better motherboards and disposed the older ones that would never stop red ringing (Ex. I got a "Jasper" model and to this day it has never red ringed, even when played things like Rockband 2 "endless setlist" for 8 or 10 hrs straight)
i worked at game stop for a few years as a manager and i was told by someone who's a higher-up about using magic eraser is to discourage resellers because most people who are going to buy a used systems don't care what they really look like they just to play their games and more than likely sell it back to game stop.
That’s actually crazy and totally believable. So GameStop is intentionally making the consoles look bad so that people just trade them back in to GameStop. SMH
The problem with the cost of this thing is it's hard to justify this plus the new plates when you could just get a used one from someone for most likely far cheaper.
I work for Gamestop and just about all of my customers care about what the system looks like and I have lost sales because of it, also if Gamestop would listen to its employees about the refurbished systems and controllers on how they fix them it would probably help but yet they still get shipped to stores and still have stick drift or the systems don't work like they are supposed to
I work at a GameStop and I never understand how people get there consoles dirty. Mine just sit on the shelf and collect dust to at I’ll clean. But these consoles bringing in are DIRTY.
have you seen a show called hoarders. Some people live in a completely trashed house. They don't want to take the time to clean it because they don't see a problem in living in filth
my ps4 slim used to sit right next to my laptop on my desk. god knows what was stuck on it; over the few years its been sitting out. food; grime; etc.. wasn't an issue. when i got my ps4 pro. i took some alcohol and cleaned it like it was new. its just laziness to not clean it from time to time lol
i bet what happened, someone marked up and damaged parts of their console, got a new one, put their old one in the box and gave it back. also hence why the stands are missing, they didn't lose them, they picked up themselves some spares lol.
I can guarantee they were lost or thrown away because I almost threw mine away on accident. they need to put them in a little bag that says ps5 legs or stand
Also a current gamestop employee here. My store is kind of slow though, we just got our first slim edition traded in a few days ago. As @baeleth said, we just turn on the system, make sure it can connect to the internet, check the storage to make sure it hasn't been tampered with somehow (sometimes happens for older consoles), then testing a game to make sure the disk drive works fine, and lastly deleting everything off it after we purchase the system. Gamestop does require us for a ps5 for example for the system to only be sold if they have all the components with it. So one dualsense sony controller at least, an hdmi cable, usb charging cable, and the stand (vertical for the OGs or the 2 clip things for the slims). Otherwise we're not supposed to take it in, so it's weird that you got 3D printed looking clips. The fact that the initial console looks to have been "cleaned" makes me assume that Gamestop took it in as defective and it got sent to the warehouse to be fully cleaned and what not and they did the "best" they could, which may also explain if you got a controller that hadn't been updated in well over a year because we send back alot of defective PS5 controllers mostly for stick drift and the warehouse "fixes" them.
The vertical stand is sold separately so GameStop is trying to take my $30 stand if not they won’t take my individually sold system ? What a load of crap on gamestops behalf
every new ps5 original came with a vertical stand. (i actually had no idea till i worked for gamestop and then went back into my ps5 box and found it in there lol), for the slims they come with two little plastic clips so you can set it horizontal.@@Korupshn
@playstationportal4131 I highly doubt Sony is going to shut down a server for registering drives since it's a simple thing... doubt that goes through game servers rather than actual Sony servers.
The more I watch your videos, the more I realize what good deals I get from the Indian dude at the local weekend flea markets for consoles and games. He doesn't refurbish them or open them, but he only claims they work. He also includes a 3 week warranty on everything he sells
@@chocolatewheelchairI have went to him for like 10 or 15 years. The two issues I have ever had was one PS4 that got stuck on a software update which was not his fault. He swapped out a launch PS4 for a pro to make things right. The second issue was an OG Xbox and it's disk drive. The Xbox worked and everything, but it was an issue he wouldn't have noticed unless he played it for a while. After playing for about an hour the disk drive kept freezing. He made it right by switching out the Xbox and gave me $15 back because the replacement one is missing the Xbox logo on the disk tray. His prices are normally better than ebay too. The more "refurbished" consoles I see the more I realize it's just as simple as going to the Indian guy knowing you're getting what you pay for. Plus you can always clean it out yourself
I can't believe they actually used a magic eraser all they had to do was just use a damp cloth or washing up liquid and warm water to clean the plastic case instead they ruined it I would definitely be sending them back
As a former gamestop warehouse employee, they actually instruct employees to use sandpaper. They do use magic eraser, but it was never as abrasive as I see in these videos. It's the sandpaper that really does them in. Also, cleaning the inside is not really an option. There is no time for that, according to management. They moved in 2023 to an assembly line type production. Everyone has a specific job and cleaning the inside is not one of them.
Learning from this vid that you have to REGISTER the DISC DRIVE has put me off of ever getting a PS5 of any kind. Lmao. What the hell kind of nonsense is that?
I can offer some insight as a current GS employee. When anyone trades any system in, we're told to make sure it has an HDMI and power cable and a cable to charge the controller for Sony systems. Half the time people forget at least one of them and then are confused as to why we wouldn't be able to take it without it. I don't know the internal policy from corporate on the USB-A to C vs USB-C to C cables for the slims, chances are they'd just say "It has a USB cable that plugs into the controller doesn't it?" and require we take it. Also, as others have mentioned, while they have given us more steps over the years to check for some power failure and console issues, most of the time its just "does it turn on, does it read a disc, does it connect to the internet, is the system banned?" and that's it. We can't call a system "defective" from cosmetic stuff unless it's drastic, like a crack in one of the PS5's fins or something. Also, I have no idea about the "magic eraser" stuff cause I've worked for GS twice now in the last decade and have never worked at a store that had or used a magic eraser. So that's gotta be something at the warehouses and not an in-store thing.
When I see the condition of the refurbished items you often purchase, it seems more sensible to purchase a new one at full price than to buy one that is refurbished at a discount.
I won’t be surprised if the consoles come from people returning the product before the Christmas deadline. I previously worked at a Target. Starting November we had a Christmas return window until Jan 21st. So people were buying consoles and sometimes they made it obvious that they were going to use it and return it before the deadline. I don’t know Gamestops Christmas Return Policy or if they have one. Won’t be surprised if it’s a mix of that and true trade ins.
4:33 is one of the primary reason I’ll pass on this PS5 slim. The previous model had better stands when you could put it on either way, furthermore if you buy the official PlayStation covers there’s an area on when you can put the stand in a horizontal position.
Some of the things GameStop counts as defective are not having a USB charging cable, not having the stand with the console, and having stick drift on a controller for PS5s. I brought those three things up because that is what was "refurbished" with these consoles.
When I started working at Gamestop, after the covid outbreak, when we finally started getting more and more PS5's in, we would get nearly close to 10-12 consoles per shipment of consoles being brought back to us after customers purchased them because at many times there were issues with the consoles. There wasn't ever actually one main major issue. So, this actually seems normal to me.
I recently got a ps5 slim from GameStop and the fan was already like haunted very dusty and had cat hair and when I bought it was like 1 month and a half old and I was like how can this happened to a new console that just released. It was very dusty from the vents too
I bought a used ps5 from gamestop It didn't even have bubble wrap (or any padding) to protect it and one of the covers was popped off. It was also missing the charging cord for the controller.
I was waiting for this video. I was thinking of getting used PS5 slim. Not anymore. I'll be getting a new one for sure. I didn't think it would be this bad. I was wrong lol.
Bought that Spider-Man 2 PS5 Slim Bundle you had on your website. Figured it was a decent price so I decided to finally pulled the trigger and get myself a PS5.
@@chocolatewheelchair I mean yeah, but the strange part is trade ins that quickly. For reference on timeline here: Nov 10 - PS5 Slim Releases Jan 8 - I purchased 2 refurbished PS5 Slims from GameStop Given this timeline, the PS5 Slims had to have been traded in in December, as I' imagine it takes a bit to process the trade-ins, "refurbish" them, etc. So basically multiple people bought the ps5 slim, beat it up, and traded it in all within a month or so
@@chocolatewheelchair Cars are differant though, the new model year usually appears 2-3 months before the end of the previous year, and the used ones they are selling have been owned by the dealership to use as demo cars to show them to potential customers who are interested in buying one, and sometimes as a courtesey car if a customers cars in for work.
We had to return 2x PS5 slip consoles because they both caused house circuit breakers to trip. An older PS5 and a new version of the pre slim console don't have the problem. It seems there might be a bad batch of slim consoles with electrical issues.
Well lets not pretend that the people who are trading things in are fine upstanding citizens. You get trash people who treat it like a rental store, bring in their broken trash hoping there wont be time to test it, bringing in banned consoles, too lazy to clean anything before, trading for drug money, bringing in broken Rock band/Guitar Hero controllers, stealing from Wal-Mart etc. People get from Gamestop the average quality of stuff they bring in
Usually obtained from theft or less than ideal circumstances and sold to GameStop for a quick buck. It’s like a pawnshop from video games but less regulated than a pawnshop. Than you have the buyers regrets, people that thought the slim was an upgrade, people that found a better deal, people that gifted the console. Moms trading in their son’s PS as punishment. List is endless. 2 months isn’t really a short amount of time for thing to go from new to the used market.
as bad as the condition of the PS5 is....they at least did shipping right. I am surprised they actually bubble wrapped it and put some efforts in shipping protection. Amazon in the early days of maybe 2000s used to be excellent in shipping protection. After they became wildly successful, seriously.... no matter what I buy, they just throw the thing in the box or bag with 0 protection!
@@jrob0021 give them a shot when you get a chance. I didn't think they would be good but they are. Now for people who use dust covers when their console is off might have issues getting the cover to fully protect the console from dust.
Bought one of these off his website the other day! Once I get it ima get some new covers and depending on which controller I get I might a new of those too.. the description wasn’t clear😅
the fact theres already refurbished ps5 slims... this is probably them just doing this on purpose since they know they basically get free publicity (bad or good publicity) or bad batches coming in like stores that mark down things because packages come in damaged
I bought an og xbox one "refurbished" it had a catastrophic motherboard failure. I spent so much money and time with it. It hurts as someone who had always been a customer of gamestop for years and years. I no longer shop there
So glad I kept my OG PS5 instead of "upgrading" to a Slim. Dont get me wrong, IF they do end up releasing a Pro model on down the road, which I highly doubt they will, I'd definitely uograde. But I dont really see a need in swapping consoles if the only difference is that its 20% smaller
Did you check to see if the rumble setting was one high for the one controller? Cause I got a slim brand new and it was that loud out of the box so I change the speed of to low and now it's not as bad
I bought a refurbished ps5 slim from gamestop 3 days ago. I got it in and the controller was completely messed up drift was crazy buttons were getting stuck. The console was getting hot it lookedl ike the sanded down the glossy top until it looked mat. It was so so so bad. I took it back and paid the difference for a brand new console. I was not gonna play that game.
SO I guess I should come clean, it's probably my fault that gamestop uses magic erasers. I had a pretty crappy Xbone come in to my store and I took a scouring pad to the glossy bit, when I was done it looked like it was done from factory with a brushed metal look. I took my time, and made sure to only go in one direction and used two different grits. I am so sorry that they found magic erasers at the warehouse, they were already really bad at refurbishing things before that, this was probably a decade ago if not more.
I looked on Ebay one day and every PS5 was broken. PS5 can't even play Red Dead Redemption 2 without blurring everything with upscaling. The reason you need a PS5 version of a game is because the PS5 can't play the PS4 games, and graphics arn't better. I gave up on current gen consoles. Most new games graphics look worse than previous versions. Also 120hz is a joke in 2024 when Windows 98 PCs have 144hz. Why do console owners compair their PS5 to a GPU when thw PS5 dosen't have a GPU? A PS5 is like a laptop with CPUs APU generating graphics. They actually have laptops that have higher frame rate than a PS5 on games like Fortnite and COD. Any $50 GPU out performs PS5 in 1080p resolution with higher frame rate. RX 590 plays Resident Evil 2 remake at 380fps in 1080p with HDR enabled. Even the original Gameboy has more battery capacity and longer battery life than the Switch. I think I got 9600mah in my Gameboy. A newer handheld should have longer battery life, and this is why new tech can suck. I got a friend who only plays COD games, and he bought a XBOX X and a ultra wide 1440p monitor to play it at lower frame rate than PC, and he has to pay for Xbox Live. I could of built him a $300 PC with a $100 gpu to play COD at tripple the frame rate, and PC supports ultra wide unlike PS5 and Xbox X. Current gen consoles are trash.
i bought a used ps4 from gamestop years ago. it was an og model. it worked great for a little bit but then it started spitting out discs and going crazy. it would make noises even when unplugged…
I went to buy a refurbished Nintendo switch OLED white since it was dirt cheap and they literally magick erased the entire thing. It was completely sanded down and awful. Scratched to hell. I ended up buying one brand new
I know it's not the case but almost makes me think that the consoles are made to look dirtier. No excuse about the bullcrap cords that are included. But you're telling me the person trading it in to Gamestop didn't even attempt to wipe the console to make it look better to try to get more money for it and then all the employees were never told to wipe them down before selling....?
When I was a manager, we took a PS2 from someone on trade with the network adapter. We didn’t notice until they left, so we took it off after. What fell out was a small family of dead roaches.
When you do the adaptive trigger “test” and it rattles, BOTH of my brand new (Nova Pink and Volcanic Red) controllers rattle on this as well, but maybe not AS bad
@Guardian5985 I'm not sure about that. Rent-a-Center is hooked up to my computer system. If we take a console that hasn't been paid off, they'll find it through the serial number. Usually that person has already paid 4 times what the console is worth so they're willing to just buy it back.
Yes but if someone wants to resell it they will need good condition original plates. The refurbished console price plus the price of new plates is more than a brand new one lol. Gamestop is making sure no one trys to resell them.
Regarding the PS5 Controller Trigger haptics.... I thinks it's so loud because the little isolating white ring that stops vibrations is missing (maybe they replaced a trigger spring and lost it)
Glad i saved my horizontal stands cause i had to use one to wedge under the $30 vertical stand to get my ps5 to sit perfectly vertical. Without the horizontal stand wedged under the left rear, my vertical stand had the ps5 leaning just a little bit to the left and i didnt like that. Now im being super ocd about this but yeah i think if sony wants to charge $30 on a stand they need to pre-fit those things and use a level to make sure they are straight!
My biggest question - how does GameStop already have so many "refurbished" PS5 Slims for sale? These things just came out 3 months ago 😂
I want one
I want one soooo badddddddd
i guess people who arent in the right financial situation buy them, then have to give them to game stop to get quick cash for an emergency or unplanned cost
money ig
@@tsu177yeah could be it, why are they all so beat up though 😂
I got some insight as a GameStop employee. 9 times out of 10 these consoles are shipped from stores to customers across the country. The employees are instructed to never open systems or even try to repair, instead we are just told to make sure it turns on and connects to the Internet. Beyond that if we take in one that's defective then it goes to the warehouse but a vast majority of those ones go back to stores
Is that for refurbished or used systems? Or both? Thanks for the insight!
Nintendo Switch Best, consul at least hand held
When I worked there, very same experience. If a new console was returned as "defective" it went back to the warehouse. My understanding is they then "refurbished" them and sent them back to stores as refurbished. Used systems remained as used. @@jrob0021
@@Mefor2044 copium
@@jrob0021 from what I can tell it should be for used. If they change something up on their end then I'd unfortunately not know. But from what I can tell it should only be used.
I bought a refurbished console many years ago at a GameStop and when I got home, it didn't work. It was a lot of back and forth with the employee to get a refund. Haven't been to a GameStop ever since.
As someone who works for GameStop, you should’ve been refunded with no questions asked
I worked for Gamestop for about 6 years in the early-mid 2000's. We didn't have magic erasers, but the buffers they used to refurb discs were a joke and created more issues than they solved. Canned air and q-tips were how we were expected to clean items in store, Idk how the warehouse refurbs worked, but systems got retuned quite often. Esp Xbox 360s, they'd refurb a red ringed system only for it to crap out again within a month of purchase
The first 360's motherboard models (Like "Xenon", etc) are doomed to always red ring, the thing that stopped that from happening anymore was to just put newer, improved motherboard models on the following versions.
The "refurbishing" of Xbox 360 first models was just something done to buy time until they figured better motherboards and disposed the older ones that would never stop red ringing (Ex. I got a "Jasper" model and to this day it has never red ringed, even when played things like Rockband 2 "endless setlist" for 8 or 10 hrs straight)
i worked at game stop for a few years as a manager and i was told by someone who's a higher-up about using magic eraser is to discourage resellers because most people who are going to buy a used systems don't care what they really look like they just to play their games and more than likely sell it back to game stop.
That’s actually crazy and totally believable. So GameStop is intentionally making the consoles look bad so that people just trade them back in to GameStop. SMH
@@jrob0021 I can't say yes or no that's what I was told by one of the higher-ups who came to my store to drive repeat sales
so get a d brand plate and a new controller or sticker bomb the effed up plates gotcha.
The problem with the cost of this thing is it's hard to justify this plus the new plates when you could just get a used one from someone for most likely far cheaper.
I work for Gamestop and just about all of my customers care about what the system looks like and I have lost sales because of it, also if Gamestop would listen to its employees about the refurbished systems and controllers on how they fix them it would probably help but yet they still get shipped to stores and still have stick drift or the systems don't work like they are supposed to
bro how are people getting this dirty already
Ikr?
that's what I thought!! ...
stickers!??!
(Former Employee) The way they get fairly newly released stuff so quickly in “refurbished” is they buy hella “hot”/stolen stuff from tweekers.
I work at a GameStop and I never understand how people get there consoles dirty. Mine just sit on the shelf and collect dust to at I’ll clean. But these consoles bringing in are DIRTY.
have you seen a show called hoarders. Some people live in a completely trashed house. They don't want to take the time to clean it because they don't see a problem in living in filth
my ps4 slim used to sit right next to my laptop on my desk. god knows what was stuck on it; over the few years its been sitting out. food; grime; etc.. wasn't an issue. when i got my ps4 pro. i took some alcohol and cleaned it like it was new. its just laziness to not clean it from time to time lol
Smokers and kids lol
@ChickenMcThiccken i agree because i just took apart my xbox and scrubbed it with soapy water and it looks almost new
@@mikeg5039 😁yep
i bet what happened, someone marked up and damaged parts of their console, got a new one, put their old one in the box and gave it back. also hence why the stands are missing, they didn't lose them, they picked up themselves some spares lol.
I can guarantee they were lost or thrown away because I almost threw mine away on accident. they need to put them in a little bag that says ps5 legs or stand
Also a current gamestop employee here. My store is kind of slow though, we just got our first slim edition traded in a few days ago. As @baeleth said, we just turn on the system, make sure it can connect to the internet, check the storage to make sure it hasn't been tampered with somehow (sometimes happens for older consoles), then testing a game to make sure the disk drive works fine, and lastly deleting everything off it after we purchase the system.
Gamestop does require us for a ps5 for example for the system to only be sold if they have all the components with it. So one dualsense sony controller at least, an hdmi cable, usb charging cable, and the stand (vertical for the OGs or the 2 clip things for the slims). Otherwise we're not supposed to take it in, so it's weird that you got 3D printed looking clips.
The fact that the initial console looks to have been "cleaned" makes me assume that Gamestop took it in as defective and it got sent to the warehouse to be fully cleaned and what not and they did the "best" they could, which may also explain if you got a controller that hadn't been updated in well over a year because we send back alot of defective PS5 controllers mostly for stick drift and the warehouse "fixes" them.
The controllers seem to be a mis match rather than giving the new one that came with the slim abit cheeky
The vertical stand is sold separately so GameStop is trying to take my $30 stand if not they won’t take my individually sold system ? What a load of crap on gamestops behalf
every new ps5 original came with a vertical stand. (i actually had no idea till i worked for gamestop and then went back into my ps5 box and found it in there lol), for the slims they come with two little plastic clips so you can set it horizontal.@@Korupshn
Magic eraser to the consoles for me dying😂😂
😮...Yeah, I'm perplexed by the fact that they already have refurbished PS5 Slim consoles...🤯💯✔️ Like...how...❓️❓️❓️
Jacob R keepin GameStop alive with these kind of orders
These PS5 are problematic with the fact that you have to register the disc drive.
And the controllers
Explain.. it's just as easy to deregister and re-register the drives
@@chrisbentley3468 ok explanation:
Sony shuts down the server / ability to register and de-register
@playstationportal4131 I highly doubt Sony is going to shut down a server for registering drives since it's a simple thing... doubt that goes through game servers rather than actual Sony servers.
@@chrisbentley3468you might be right.
On the other hand no one expected the PS5 to become a remake station 😂
The more I watch your videos, the more I realize what good deals I get from the Indian dude at the local weekend flea markets for consoles and games. He doesn't refurbish them or open them, but he only claims they work. He also includes a 3 week warranty on everything he sells
oh yeah he is great lol
dudes the man
@@chocolatewheelchairI have went to him for like 10 or 15 years. The two issues I have ever had was one PS4 that got stuck on a software update which was not his fault. He swapped out a launch PS4 for a pro to make things right. The second issue was an OG Xbox and it's disk drive. The Xbox worked and everything, but it was an issue he wouldn't have noticed unless he played it for a while. After playing for about an hour the disk drive kept freezing. He made it right by switching out the Xbox and gave me $15 back because the replacement one is missing the Xbox logo on the disk tray. His prices are normally better than ebay too. The more "refurbished" consoles I see the more I realize it's just as simple as going to the Indian guy knowing you're getting what you pay for. Plus you can always clean it out yourself
Who and where????
Where
I can't believe they actually used a magic eraser all they had to do was just use a damp cloth or washing up liquid and warm water to clean the plastic case instead they ruined it I would definitely be sending them back
the quality of things built these days is trash, nothings built properly anymore.
As a former gamestop warehouse employee, they actually instruct employees to use sandpaper. They do use magic eraser, but it was never as abrasive as I see in these videos. It's the sandpaper that really does them in. Also, cleaning the inside is not really an option. There is no time for that, according to management. They moved in 2023 to an assembly line type production. Everyone has a specific job and cleaning the inside is not one of them.
I have no idea how people get their consoles so dirty and scratched up. I set mine down any rarly touch it unless it to put a disc in
I was thinking the same thing
I have mine for 3 months now ( bought it brand new) and it still looks like out of the box. No fingerprints or nothing. I guess some people live messy
I keep mine clean and live in a clean house. Mine has gotten super scratched up due to transporting it a lot to and from college
If in the future the servers go down to register the disc drive then 99% of disc games would be useless anyway with no patches.
Magic Erasers should be banned from Console Restoration period!
Learning from this vid that you have to REGISTER the DISC DRIVE has put me off of ever getting a PS5 of any kind. Lmao. What the hell kind of nonsense is that?
It only the slim… just get a normal original fat model or doesn’t require internet connection to use
Yeah I didn't do that with the fat one.
Who cares?! Registering isn't even that big of a deal you artard.
It really isn't that big of a deal. Connect it to the internet and you're golden
If you’re curious why they have refurbished is that I bought a brand new slim from GameStop and it didn’t work. I work at GameStop by the way.
I can offer some insight as a current GS employee. When anyone trades any system in, we're told to make sure it has an HDMI and power cable and a cable to charge the controller for Sony systems. Half the time people forget at least one of them and then are confused as to why we wouldn't be able to take it without it. I don't know the internal policy from corporate on the USB-A to C vs USB-C to C cables for the slims, chances are they'd just say "It has a USB cable that plugs into the controller doesn't it?" and require we take it. Also, as others have mentioned, while they have given us more steps over the years to check for some power failure and console issues, most of the time its just "does it turn on, does it read a disc, does it connect to the internet, is the system banned?" and that's it. We can't call a system "defective" from cosmetic stuff unless it's drastic, like a crack in one of the PS5's fins or something. Also, I have no idea about the "magic eraser" stuff cause I've worked for GS twice now in the last decade and have never worked at a store that had or used a magic eraser. So that's gotta be something at the warehouses and not an in-store thing.
It's not worth buying refrubished gaming consoles from GameStop.
At that price of a refurbished might as well buy new
When I see the condition of the refurbished items you often purchase, it seems more sensible to purchase a new one at full price than to buy one that is refurbished at a discount.
100%
Especially when the discount is for like $20....I will never understand how that's a good enough deal to warrant not buying a brand new one.
I won’t be surprised if the consoles come from people returning the product before the Christmas deadline. I previously worked at a Target. Starting November we had a Christmas return window until Jan 21st. So people were buying consoles and sometimes they made it obvious that they were going to use it and return it before the deadline. I don’t know Gamestops Christmas Return Policy or if they have one. Won’t be surprised if it’s a mix of that and true trade ins.
I wonder why people bother with refurbished ps5 slim with the new being widely available and not much more expensive lol
You need to use internet to use phisical media... Amazing.
9:11 I bought a brand new PS5 shortly after launch and had mine Dualsense replaced just because of the similar rattling sound.
4:33 is one of the primary reason I’ll pass on this PS5 slim. The previous model had better stands when you could put it on either way, furthermore if you buy the official PlayStation covers there’s an area on when you can put the stand in a horizontal position.
They scratched the crap out of it 😂
Some of the things GameStop counts as defective are not having a USB charging cable, not having the stand with the console, and having stick drift on a controller for PS5s. I brought those three things up because that is what was "refurbished" with these consoles.
Wasn’t it that deal where people were just getting it to get the digital key for Spider-Man 2 or MW 3, then return the console.
When I started working at Gamestop, after the covid outbreak, when we finally started getting more and more PS5's in, we would get nearly close to 10-12 consoles per shipment of consoles being brought back to us after customers purchased them because at many times there were issues with the consoles. There wasn't ever actually one main major issue. So, this actually seems normal to me.
I recently got a ps5 slim from GameStop and the fan was already like haunted very dusty and had cat hair and when I bought it was like 1 month and a half old and I was like how can this happened to a new console that just released. It was very dusty from the vents too
I bought a used ps5 from gamestop
It didn't even have bubble wrap (or any padding) to protect it and one of the covers was popped off.
It was also missing the charging cord for the controller.
Jacob: How much magic eraser are you using?
GameStop: Yes
You'd be surprised how poorly some people look after their tech
A console is supposed to have a nice & safe chilling space to only be turned on & off lmao idk how people can possibly scratch or damage it 😂😂😂
@@thaddeusgreen-kg7ww same but people do sadly
I was waiting for this video. I was thinking of getting used PS5 slim. Not anymore. I'll be getting a new one for sure. I didn't think it would be this bad. I was wrong lol.
Bought that Spider-Man 2 PS5 Slim Bundle you had on your website. Figured it was a decent price so I decided to finally pulled the trigger and get myself a PS5.
I was selling games for awhile on Ebay, and going into it with no experience I knew not to use a magic eraser on things
Didn't think they would have any slims, just paid $499 for my PS5 slim disc version new at Walmart.
Thank you for these videos over the years from one saint to another.
It's kinda sus that PS5 Slim is already refurbished. It's been like 2 months since launch.
Agreed. And I purchased these consoles an entire month ago, so they had them in early January lol
what is so surprising, people trade / sell consoles all the time. Dealers have 2024 cars that you can buy used, same thing.
@@chocolatewheelchair I mean yeah, but the strange part is trade ins that quickly. For reference on timeline here:
Nov 10 - PS5 Slim Releases
Jan 8 - I purchased 2 refurbished PS5 Slims from GameStop
Given this timeline, the PS5 Slims had to have been traded in in December, as I' imagine it takes a bit to process the trade-ins, "refurbish" them, etc. So basically multiple people bought the ps5 slim, beat it up, and traded it in all within a month or so
@@chocolatewheelchair Cars are differant though, the new model year usually appears 2-3 months before the end of the previous year, and the used ones they are selling have been owned by the dealership to use as demo cars to show them to potential customers who are interested in buying one, and sometimes as a courtesey car if a customers cars in for work.
@@sneekeruk thats sort of true you got me there
We had to return 2x PS5 slip consoles because they both caused house circuit breakers to trip. An older PS5 and a new version of the pre slim console don't have the problem. It seems there might be a bad batch of slim consoles with electrical issues.
Glad you're back to dropping constantly Jacob. Bring back Smokin' Silicon!!
Quality-control at GameStop non-existent.
How'd you sneak an AK into Astro's playroom @ 9:26 ???
Well lets not pretend that the people who are trading things in are fine upstanding citizens. You get trash people who treat it like a rental store, bring in their broken trash hoping there wont be time to test it, bringing in banned consoles, too lazy to clean anything before, trading for drug money, bringing in broken Rock band/Guitar Hero controllers, stealing from Wal-Mart etc.
People get from Gamestop the average quality of stuff they bring in
Usually obtained from theft or less than ideal circumstances and sold to GameStop for a quick buck. It’s like a pawnshop from video games but less regulated than a pawnshop.
Than you have the buyers regrets, people that thought the slim was an upgrade, people that found a better deal, people that gifted the console. Moms trading in their son’s PS as punishment. List is endless.
2 months isn’t really a short amount of time for thing to go from new to the used market.
Magic eraser on shiny plastic, a Gamestop tale as old as time.
as bad as the condition of the PS5 is....they at least did shipping right. I am surprised they actually bubble wrapped it and put some efforts in shipping protection. Amazon in the early days of maybe 2000s used to be excellent in shipping protection. After they became wildly successful, seriously.... no matter what I buy, they just throw the thing in the box or bag with 0 protection!
Seems like you've found some more that could benefit from the gold stickers/overlays? Just a thought!
I really like the Glistco Skate stands. I bought them for my PS4 and also my og PS5. They work great!
I got the Nexigo stand off Amazon for $19.99 it's similar and it works great as well.
I’ve seen those but never used them. They do look nice
@@jrob0021 give them a shot when you get a chance. I didn't think they would be good but they are. Now for people who use dust covers when their console is off might have issues getting the cover to fully protect the console from dust.
@@jrob0021should do a review 😏
Bought one of these off his website the other day! Once I get it ima get some new covers and depending on which controller I get I might a new of those too.. the description wasn’t clear😅
the fact theres already refurbished ps5 slims... this is probably them just doing this on purpose since they know they basically get free publicity (bad or good publicity) or bad batches coming in like stores that mark down things because packages come in damaged
10$ for those stands are insane i could print atleast 100 of them off a 10$ roll of filament
"register my disk drive" so that's a thing now... Crazy
I bought an og xbox one "refurbished" it had a catastrophic motherboard failure. I spent so much money and time with it. It hurts as someone who had always been a customer of gamestop for years and years. I no longer shop there
How would you lose the little stands anyway?? Don’t move the console around so much
Many of those might be from damaged boxes, defects from the factory etc. And they just "refurbish" them and sell them.
This should genuinely be illegal
So glad I kept my OG PS5 instead of "upgrading" to a Slim. Dont get me wrong, IF they do end up releasing a Pro model on down the road, which I highly doubt they will, I'd definitely uograde. But I dont really see a need in swapping consoles if the only difference is that its 20% smaller
If You buy Your Games and consoles from gamestop your games will stop
A magic eraser doesn't do that...a scotchbrite does!
Did you check to see if the rumble setting was one high for the one controller? Cause I got a slim brand new and it was that loud out of the box so I change the speed of to low and now it's not as bad
The slim JUST came out....
How is is broke already?!?!
The rumble motor may be loose, which may be why it's chattering.
you would be surprised how dirty people are with systems and controller, you have not seen nothing until someone trades in a system with bugs in it
I feel like it’s probably now that different to damage a ps5 slim, the build quality just doesn’t seem as good as the fat ps5
I find it much nicer, bought one new and love this model
Changed the covers on mine to the silver looks great. Bought the matching controller
I bought a refurbished ps5 slim from gamestop 3 days ago. I got it in and the controller was completely messed up drift was crazy buttons were getting stuck. The console was getting hot it lookedl ike the sanded down the glossy top until it looked mat. It was so so so bad. I took it back and paid the difference for a brand new console. I was not gonna play that game.
SO I guess I should come clean, it's probably my fault that gamestop uses magic erasers. I had a pretty crappy Xbone come in to my store and I took a scouring pad to the glossy bit, when I was done it looked like it was done from factory with a brushed metal look. I took my time, and made sure to only go in one direction and used two different grits. I am so sorry that they found magic erasers at the warehouse, they were already really bad at refurbishing things before that, this was probably a decade ago if not more.
I looked on Ebay one day and every PS5 was broken. PS5 can't even play Red Dead Redemption 2 without blurring everything with upscaling. The reason you need a PS5 version of a game is because the PS5 can't play the PS4 games, and graphics arn't better. I gave up on current gen consoles. Most new games graphics look worse than previous versions. Also 120hz is a joke in 2024 when Windows 98 PCs have 144hz. Why do console owners compair their PS5 to a GPU when thw PS5 dosen't have a GPU? A PS5 is like a laptop with CPUs APU generating graphics. They actually have laptops that have higher frame rate than a PS5 on games like Fortnite and COD. Any $50 GPU out performs PS5 in 1080p resolution with higher frame rate. RX 590 plays Resident Evil 2 remake at 380fps in 1080p with HDR enabled. Even the original Gameboy has more battery capacity and longer battery life than the Switch. I think I got 9600mah in my Gameboy. A newer handheld should have longer battery life, and this is why new tech can suck. I got a friend who only plays COD games, and he bought a XBOX X and a ultra wide 1440p monitor to play it at lower frame rate than PC, and he has to pay for Xbox Live. I could of built him a $300 PC with a $100 gpu to play COD at tripple the frame rate, and PC supports ultra wide unlike PS5 and Xbox X. Current gen consoles are trash.
what is the everloving point of the magic erase other than to absolutely demolish the finish of any material? use shoulder and like, soapy wadder
i bought a used ps4 from gamestop years ago. it was an og model. it worked great for a little bit but then it started spitting out discs and going crazy. it would make noises even when unplugged…
I went to buy a refurbished Nintendo switch OLED white since it was dirt cheap and they literally magick erased the entire thing. It was completely sanded down and awful.
Scratched to hell. I ended up buying one brand new
That’s awful. I don’t get why they still do it
Seeing "its junk" with an arrow pointing at a PS5 is the most factual thing ive seen on this channel in ages
Having to connect to the internet to use the disc drive is insane, I had no idea this was a thing. Welcome to the future I guess...
GameStop would never do that
I know it's not the case but almost makes me think that the consoles are made to look dirtier. No excuse about the bullcrap cords that are included. But you're telling me the person trading it in to Gamestop didn't even attempt to wipe the console to make it look better to try to get more money for it and then all the employees were never told to wipe them down before selling....?
When I was a manager, we took a PS2 from someone on trade with the network adapter. We didn’t notice until they left, so we took it off after. What fell out was a small family of dead roaches.
😁🤢
many gamers returned slim. they exchange for fat PS5
Why?
realism feels... Slim plastic is cheap and breakable.
I feel like the only cleaning products that GameStop has are magic erasers lol
Well, they're magic. Why would you need anything else?
When you do the adaptive trigger “test” and it rattles, BOTH of my brand new (Nova Pink and Volcanic Red) controllers rattle on this as well, but maybe not AS bad
“Babe wake up new Jacob R video dropped” 🗣️🗣️🗣️🥶🥶🥶✅✅✅💀💀💀😺😺😺🙏🙏🙏👍👍👍💯💯💯
🤣🤣
I work at a pawnshop and can tell you the answer is money laundering
People probably getting one at rent-a-center, then selling it off to gamestop and skipping town. People can be shady.
@Guardian5985 I'm not sure about that. Rent-a-Center is hooked up to my computer system. If we take a console that hasn't been paid off, they'll find it through the serial number. Usually that person has already paid 4 times what the console is worth so they're willing to just buy it back.
I just want to play the Spider-Man games 😢😢😢 I want a P5 so bad😭😭😭
You don't need a Ps5 to play spiderman. You can get a PS4 or PS4 pro as well which is much cheaper these days. They run super well on the PS4 too.
@@rouguedissidiato play Spider-Man Spider-Man miles morales and Spider-Man 2 I need a p5
Can't you just change the plates anyway on the Ps5 if they use the magic eraser?
Yup you can, but the official Sony plates are kinda high
Yes but if someone wants to resell it they will need good condition original plates. The refurbished console price plus the price of new plates is more than a brand new one lol. Gamestop is making sure no one trys to resell them.
Regarding the PS5 Controller Trigger haptics.... I thinks it's so loud because the little isolating white ring that stops vibrations is missing (maybe they replaced a trigger spring and lost it)
Glad i saved my horizontal stands cause i had to use one to wedge under the $30 vertical stand to get my ps5 to sit perfectly vertical. Without the horizontal stand wedged under the left rear, my vertical stand had the ps5 leaning just a little bit to the left and i didnt like that. Now im being super ocd about this but yeah i think if sony wants to charge $30 on a stand they need to pre-fit those things and use a level to make sure they are straight!
Don’t ever get a Digital version because Digital is already getting a lot of backlash.
Yeah Digital sucks
He spent over 4k on ps5's and made all that back and more from this video lol respect
I wanted to buy PS5 and use it on my 75 inch Samsung QLED, it will be awesome! But sadly at 50 I've completely lost interest in gaming.....
Shipping is worse than ever probably broke and sent back
if i had to guess, some number of these had to have come off the truck damaged. thats maybe where some of these came from
Its looks like vandalism, i really want to look at eyes of workers who sit and destroy surfaces of all this consoles
lol funny, I went to GameStop 3 days ago and got a new ps5 slim digital edition for $425.
My question is why even support game stop? Stop giving them your money!
They won't even replace the controllers sticks with hallefec ones
GameStop must be stopped.