2017 BMW X1 F48, Flapping noise while driving

This 2017 BMW X1 came in to us with a concern of a flapping noise at lower speeds. After replicating the noise on the lift, we isolated it behind the covers of the front drive shaft. Once removed, we found the AC condensation drain flap is rubbing against the front drive shaft. After correction, the customer is back on the road with confidence. Jobs like this remind us why quoting a price over the phone is not always the best practice. Knowing you're working with professionals & will get value in video documentation and trust is priceless.