I can help you save thousands of dollars on your next car purchase with my Auto Car Buying System. AutoCarBuying101.com Sign up for my next webinar and I will show you how to do it. (This is NOT stuff I share publicly)
The 4th question is a DEAL KILLER! I would only buy as is after a thorough third party inspection. If you don't allow then you ain't going to sell me a car.
1. What other fees are associated with this purchase? 2. How long have you been with this dealership? 3. What non factory items have been installed on this car? 4. What is your repair/return policy? 5. Where did the car come from?
@@nuestrasTumbas you research the reputation of the dealership before you visit in person. Visiting the dealership in person should be one of the last things you do when preparing to buy a vehicle.
I sold cars for 12 years. My goal was to treat someone well enough to get them back down the road and get referrals. If I tryed to cheat someone, it might get me a sale but being succesful was about maintaing a two-way, honest exchange, over and over...for the long run. Most customers lied to me, about everything, I'm not joking...they just came in full of distrust and had their dukes up. Once they realized that it was in both of our best interests to be honest, things went well. I left because the dealerships themselves were about the bottom dollar, my morale compass didn't fit with their lack of one.
An extra bonus to your bonus question. I worked as a technician and a service writer at dealerships for several years. It is good to know what they did fix/replace during inspection, but you really want to know what they DID NOT fix/replace. If the dealer will let you see the full work order, you will get to see what the technician suggested to fix but the sales manager turned down. 90% of the time, the sales manager will only fix the minimum amount to get the car to pass any state inspection. So even if there are no major repairs, it is still good to know what the vehicle may need fixed soon.
Questions to ask every dealer 1. Besides price and taxes what other fees are associated with this purchase? 2. How long have you been with the dealership? 3. What non factory items have been installed on this car? 4. What’s your return policy? 5. What’s your repair policy? 6. “As is - no dealer warranty” vs “dealer warranty” (still could be bogus) 7. Where did the car come from? 8. What inspection process did you do? What items did you fix to make this ready?
If the dealership has the keys to the car you’re trading in. Get them back as soon as you sit down at the desk. Now you can leave when you get tired of the games.
This exact thing happened to me at a GMC dealership. The sales manager had my keys and there were 2 other sales people in the room. When I left, the manager told me that I was the first person to leave without buying a new truck in similar situations. The first lie was that they had a blue truck there somewhere on the lot. They didn't. They were trying to sell me a black one, which I didn't want. The funny thing is I ended up buying a black Silverado leftover from a Chevy dealer because the deal was so good and I hated my trade in so much.
@@marlonmillan7895 I traded in a 2014 Sierra WT 4x4 with an extra cab and a 4.3 V-6. I started to hate the truck the second after I bought it. I came from a 2003 Silverado LS 5.3 with a trailering package. I would never recommend that anyone buy a full size pick up with a V-6.
Chevy Dude, #1. Sounds like this info applies more to used cars than new cars. #2. I’ve rotted for hours at dealerships because I did not know better. Now I know better and I negotiate over text with the internet sales manager. I am dealing with a decision maker (not a messenger) and I get an OTD price. 3. Why would I care what fees a dealer charges. The only thing that matters is the OTD price. Let dealers play with the numbers. I only deal with the bottom line. I’ve been doing this for 10 years on leases and purchases. It’s worked great every single time.
Dealer added $999 for tint windows nitrogen tires and some other bs we couldn't agree and we walked out, you selling me something at one price then add another is bs.
thank you for all of your awesome videos, as a 22 year old woman going alone to the dealership it can be very intimidating. never had a dad to help me with these things but I've been researching like crazy and your videos helped a lot!
As a single woman going into a dealership tomorrow alone, your videos are giving me the confidence and knowledge I need before go into the lions den tomorrow. Thank you for sharing 🙏
Hello, me as a single woman too... I'll be purchasing a new car myself in a couple weeks buying a 2019 Toyota RAV4, and his information is helping me so much too!
I'm a Women and Idk anything about cars /dealers and this video has helped me a lot. I'm looking to buy my first car and I'm really trying for everything to go nicely. I'm not tryna get scam 😭
Woman or not, just inform yourself about cars, what are the common things you need to know. I researched over 3 months before I bought a new GM and I regret not one single day of my diligent research. Well, I did pay quite some money but it was a good decision.
Psychological Warfare is my favorite thing. Whenever I know I may have to negotiate, the first thing I do is dress up with a tux, clean cut etc. Then I write down random sentences and information. I also take in person pictures of the car. Then I "read off" the notes. This freaks dealers out, because they are used to people being unprepared.
Thank you SO MUCH! I live on my own with no fam in town and I need to buy my own vehicle for the first time and feel so much more prepared to buy now. I'm a 25-year-old woman who looks 20 still and I know I probably look gullible as heck but I def want to surprise the salesman with my knowledge! Thanks again, felt like my cool uncle giving me car advice! 😂👌
@@Paradox4152 it went pretty good, I love my Kia Soul. I could have tried to negotiate more andddd I made a mistake and forgot to ask something talked about in this video lol but over all it went great and my car is awesome 😌
I was interested in buying a new Tundra. So I went to a local Toyota dealership and spoke with the most senior salesman they had. He had also sold me a forerunner to the Tacoma previously. When I questioned him why he was trying to charge me full price for a truck that had been driven by the sales manager and had 1,500 miles on it, he told me, "Someone has got to pay for those miles." I never went back to that dealership and have bought 2 new Silverados since.
The electronic filing fee mentioned in Florida is just a way for the dealer to pad profit. In fact, any fee pads profit. Fees are never required when closing a sale. The only requirements in purchasing a car are the purchase price of the vehicle, sales tax, state license and title costs. That's it.
Michigan the Filing fee is $24. If you go to the DMV for the plate, you pay $24 for the filing fee (if you don't pay it to the dealership you can take the paperwork to the DMV and get your car next month when you get out of that awful place lol). $16 for a titling fee, again go to the DMV and it's $16.
Lenders in Florida have to file liens electronically and the title becomes an e-title until the customer has it printed after the loan is paid. Also, Florida has Electronic Filing System where the deal is reviewed and either approved or rejected before it is sent on to Tallahassee. Many are rejected for missing signatures or mileage discrepancies, etc. Whether or not these fees should be added to the sale I don’t know. I do know that electronic filing is part of the process.
Your TH-cam channel saved me a ton of money when we bought a car a few weeks ago. The dealer tried to hit me with the super high doc fees, anti theft etching, Tire wheel package insurance, among other unnecessary fees. Thank you for what you do!
@@shaniq166 Exactly! They can't make you pay for something you don't want. If they won't take it off or deduct it from the price of the car, go somewhere else.
If you really want a specific car. Do ALOT of research on that specific car. Look up what commonly breaks on the car, any recalls, what seems to go out at certain mileage, the cons on the car (like gas mileage is to low) and make sure you're ok with the cons. The reason for this is because when you see the car you're looking for, you can ask the questions of, did the parts that usually go out, did they get fixed already and stuff like that. AND since you REALLY want this specific car, they can't sell you on a different car because you've already determined that you can live with the cons of that car. They can't say "oh the car you want has bad gas mileage but this car doesn't). It doesn't matter because you're ok with the cons. You hold all the power
My family just bought a used minivan and I ran into many of the things you warned about, the first dealer we went to had a van at the best price I could find. However they had so many fees that they were adding over 1 thousand dollars to the van. I attempted to negotiate the fees away, but they refused. So we walked away and found a better deal at another local dealer. What I realized is that many of the dealers where we live at least place their cars online at amazing prices, but they have such high doc fees and other random fees that they cancel out that price very quickly. I don’t mind no haggle pricing, but I don’t want to pay $700 doc fees and whatever else they can come up with. Long story short, I want to negotiate with a dealer. I have never paid doc fees or the other random stuff dealers add, obviously tax and title are unavoidable. Anyway thank you for your advice, Your educating the public and helping people not get ripped off. You truly are doing the Lords work! Lol! Thank you again.
If you don’t mind me asking, did you end up finding one at the right price? See that worries me. My sisters and I are trying to buy my mother a surprise SUV for Christmas, and I’ve been scouting online and I’m seen a couple great prices. But finding out, that that might not be the price soon as I walk into the dealer is worrisome
@@dogcrazy25 what others told you is exactly true, take the doc fee off the price of the vehicle. Example, you negotiate a car to 20,000$ and the dealer wants a $500 doc fee after that. Offer 19,500 and say that way I pay the doc fee on paper, but you are just taking it off the price.
Yea it works but the bad thing about it. It only works if you’re talking to them 1 on 1 if you email them saying all that they might eject you. If they do tell them you wanna work with the manager only
I just bought my first vehicle. 2022 chevy trailblazer and I did it all by myself. Because of watching your vids i was prepared and confident. I want to thank you for creating this channel. I have learned so much from you.
Asking these question are are well and good. When it comes to signing the contract, there is a clause that states whatever you have been told, verbal communications are null and void. The written contract rules the day.
Thanks for this video. My use under $5,000 car experience went really well. The salesperson was really honest about the car, everything agreed to online happened except I got the car a little bit cheaper, there wasn't any sales tactics, I mean my offer and he asked if I could do a little better went up $100 and he accepted It was that simple. I'll check back in a few months to see how the car is going but it did get checked out by a mechanic that was also very informational and nice with me as well. I checked the VIN number and title before purchase
I agree but they all seem to be charging the paper process fee of $495 in Massachusetts what do I do in this situation ... ? I'm capable of processing the papers myself com on ! Help ....
Best info brother thank you... in the past I saw a car for sale for 16k, but when I got there it was actually about 24k plus dealer fees, registration, and tax . The reason the price change was because the car had dealer add ons they didn't have on the add like tinted windows, some appearance packages, alarm, and so on. And of course all the add ones were over priced. At the end I thought it was a shady way to get customers inn so I made it very clear and walked out.
dealers are going to sell every car on their lot regardless to anyone walking out. it's good that you empower yourself but at the end of the day, there's an ass for every seat. every other business in the world can sell or mark up products for what they want and people just pay the asking price or too timid to negotiate, however, they feel all power when it comes to car dealerships. negotiating is a good thing for customers because a few minutes of back and forth can save you hundreds or thousands of dollars. most dealers rush now won't entertain questions over the phone, they just try to set the appointment. give too much information over the phone, chances are, you'll never see that customer because customers pit dealers against each other and also lie about what other dealer give for trade and so forth. it's never a deal over the phone, plus you don't lose what you never had. is the car physically on the lot, yes. come in and make sure you like it, then they'll discuss pricing
A couple more things to know before going to the dealership 1 find out if your state has lemon laws in place to protect you as a consumer 2 before agreeing to pay any kind of "gas guzzler" tax make sure its applicable to a the vehicle you're to buy and b) applicable to your area
Buying a used car, you should always take it to an independent mechanic for an inspection. Is the dealer going to really tell you every code that came up on the computer scanner? Is the dealer going to tell you what an incomplete code means? Never buy a used car without it being inspected.
Hopefully someone will be able to answer this though the comment was posted 6 months ago. How would you bring that up with a salesman at the dealership? Do you take it to the mechanic during the test drive? How can you get the car from the lot to the mechanical for inspection before buying.
@@samanthacollingwood8513 Bring a trust mechanic with you. Honestly, I’m gonna take the car on the test drive to a auto zone to get it computer scanned (it’s free) and the test drive should be on the highway for quite some time. At least 30 mins. Look for leaks and such. Say you have to have your mechanic come look at it or bring them in with you when you go.
The last three cars I purchased, I simply said, do you mind if I take this to my mechanic to check the car out? The answer should always be YES! I even invited a woman who purchased a car of mine to do the same thing. I had nothing to hide and neither should any reputable seller/dealer.
All this talk about "bringing a mechanic". The ones I know are busy and won't lift a finger without a 200$+ fee. They're not just sitting around waiting to be brought here and there.
i think that you should put those questions into a list on your website and also add email templates for multiple different car buying scenarios...that would be very helpful.
Per Consumer Reports, avoid "certified vehicles" because they are over-priced, and your own trusted mechanic will be the best person to fully inspect it.
I know it’s a year old vid but I’m looking to buy my first new car(I have bought a used car before) and I’ve been binge watching all your videos and wow! Thank you so much man! I’ve never felt more comfortable finally going it. Will definitely update you on how it goes
Great tips. I had a horrible experience with a salesman. Dealt with a different salesman and dealer and it was totally a different experience. Choose your salesperson.
On used cars, always check the Registration Month on the plate. I'm in California and bought a used car in September, was charged "Registration Fee" of $595. I knew it seemed high but assumed it was for one whole year. The sticker month was December and yes.... 3 months after purchase had to pony up $250 Dmv registration/tag fee. I'm sure I could have negotiated that!
Never pay more than $75 for the document fee. It's the maximum charged in New York, Minnesota, and Oregon. If the maximum of $75 is good enough in those states, it's good enough in every state. if a finance manager tells me they can't borrow it I just tell them buying you're taking the difference off the price of the car.
i went to go buy a honda last year, the shady dealer gave me a 4.5K$ discount over email, BUT didn't tell me they added like 2k$ worth of dealer accessories (tint, nitro tires, paint protection, door edge guards, wheel locks....) and this is on every new vehicle on the lot. i asked why they didn't disclose this when i emailed them over the course of the week and the salesman said, you never asked and he said i had to read the fine print at the bottom of the email that states prices given do NOT include TTL and dealer added accessories. lesson learned, spent 2 hours trying to get to the price i wanted, but at the end i just left and bought the vehicle at another honda dealer the same day.
This is so common in the dealership world. The local dealers in my area add something called a desert protection package (tint, vin etch, paint protection, nitro tires, and clear bra.) Some dealers will even advertise a lower price and then charge reconditioning fee's when you get your paperwork! Its a joke, and sadly there are a lot of people who never even notice it. You did a great job by picking up on it!
@@lizearhart2008 they contacted ME with a price over email, i show up at the dealership and they tell me all their cars have 2K$ worth of dealer add-ons that they didn't put in the email. i expected to pay around 38K OTD with TTL, they end up showing me an OTD of over 41K. they emailed me telling me they are offering the car at 35.5K, which was 4,500 off MSRP... They should have told me the REAL price of 37.5K
All very solid info for spending your money. Several years ago, on a gm certified vehicle, salesman wanted 75.00 for a "document fee" which few dealerships were asking. I walked away. Another gm certified vehicle I looked at in person, was terrible. Upon viewing from outside i found six flaws, front valance damaged & hanging, fender liner dangling, road rash on three wheels, deep scratches in paint ,etc. The road test was even worse, pulsating brakes, steering constantly pulling left. I walked away also, after telling sales person there was no obvious inspection done to that vehicle.
Chevy Dude is STILL a car salesman. It absolutely matters when there is a “no return policy”. He has a no return policy so he’s not going to tell you about lemon laws, etc.
The absolute 1st question to ask your salesperson on the phone is " are you willing to put all the answers to my questions in writing " . You will be glad you asked this in the long run, just make sure you stick to your plan.
0:57 I never understood "build a relationship with you" ,, what the hell is that all about ,, I'm there to buy a car not have some salesman pretend to be my friend... just give me a fair trade and a fair purchase price and get it over with...no games.
By having your mindset like this as a consumer just fuels the bad sales tactics that the car dealers have. Car deals can be easy and quick if you know what you’re doing and you build relationships with a dealer or salesman. I have a guy at a Chevy dealership here in my town that I just text and can get a deal done. I’ve sent him many family and friends as well. If you’re a jerk consumer you’ll most likely get the same thing back. Great salesman are successful Bc most of their deals come from referrals which ultimately came from building relationships.
Thank you for the content, It is very helpful. I was discussing these questions with a sale person and just got the feeling he was not telling me everything or just did not know and was making it up. So we just got up and said thank you then walked away. Once again thank you
This is great advice. Thank you. I am going to look at a used Jeep Cherokee next week, and I have these questions saved in my phone. Fingers crossed it all goes well because I really want that Jeep, but I am prepared to walk away.
I once had a 2007 Toyota Tacoma I bought new at the time. Over time I added over 15 grand in tasteful after market parts. Engine mods, bigger tires, lift kit, after market hood, bed cover and bed liner, pioneer decked out radio and after market speakers. All tasteful, nothing insane. Well in 2014 I went to a delearship to trade it in. It was in pristine condition and even tho it looked offroad, it was never off road. It had only 62k miles. As everyone knows, a Tacoma holds there value incredibly well and was appraised online for 17k. Well I went into the delearship and was looking to trade it in for a year year old Ford Mustang GT. The salemen and in person vehicle appraiser, offered me 7k for my truck. I said wait wtf. I was told anything after market, destroys the value of a vehicle. Well I looked at the Mustang I was looking at and it had aftermarket rims, wheels, exhuast, CAI and other addons, that were not factory and I said okay well y'all want this amount for the Mustang, so I'll offer you this amount because you just said aftermarket parts destroy the value. Ohh the delearship chanhed thier tune on the mustang and said ohh well these add ons are a must have and made all of these excuses why the Mustang didn't lose value. Delearships are sleazy and lie a lot, it is miserable shopping for a vehicle. If I lied at my job, I would be written up, sued or fired.
As a Subaru (Outback) driver, always take a Subaru to a Subaru trained mechanic or dealership, my Honda mechanic ( I own an Odyssey as well) passed this one on to me, since Subarus have a Boxer engine and some mechanics will go their whole lives and never seen one
You should do a video on what happens if a new car sits on a dealership lot for too long. What happens to those cars? Do they get sold back to the manufacture or do they get dealer traded?
Yes I'm curious also especially with this market. New 2021 models will be out soon and 2020 models are still sitting on the lot. What will happen them? Will prices go lower?
Last time I went car shopping, there were two identical cars except one was $3k less. I asked why and the salesperson said the one car had been on the lot for 6 months and they want it gone.
Eventually dealers are forced to buy them. And they are not always a deal either, once a manufacture “final pays” a car forcing the dealer to buy the car. They will no longer hold rebates, and even when aggressively discounted, they are often a worse deal. They typically pay salespeople a bonus to dump them on a customer.
I appreciate your tips, my car was hit while parked recently and ended up a total loss. I'm going to be buying my second dealer car ever, will be a used car and now I feel better about going through the process.
I really wish there was a car salesman like my dude here, around my area. I gotta get out of NY and move to the south. Thanks for the insights, very appreciated!
Just don't move near a military installation. Prices are typically higher down south near them. :) ... Well, things might have changed since I haven't purchased a car in a couple of years, but yeah...
I bought a warranty with CarMax. They I took my car to the dealership who repaired everything the warranty covered. The best experience I ever had. The repairs completed by the dealership, covered more than the cost of the warranty. As a matter of face the Benz dealership shared the warranty I purchased with car max was far better than Mercedes.
Love these videos. Having sold cars myself, we can all learn from one another. Thanks for all the information. Keeping everyone informed. Chevy Dude rocks !!!!!
I just love this guy!! The more I listen to him the more I realize how car person screwed me up in the past. I should've found this kind of information before and it could have saved me tons of money that could be used for other useful purposes. Subscribed!!!!
I live in Arizona-dealers here post an asking price then when you sit down to talk then they reveal their add-ons window tint, vin etching , re-conditioning I was interested in a vehicle at $21000 when they finished with add-ons the price was $23900-I WALKED !!!!!!!!!
As usual, great content and presentation. Thanks! One question: How does "zero day return policy" not mean that they are not backing it (the car, the sell) up?
When you said 21 years of selling cars, I subscribed. Educate me! I learned about Credit Cards by working for a Credit Card Company. I also learned about health insurance by working for Humana Heath insurance and last I worked for a Credit Repair Company A.K.A. Lexington Law working as Credit Repair Company.
I drove out to a dealership yesterday for what seemed like a great deal on Carfax turns out most of their cars are listed $1500 below market price because that is their dealer fee 🤦wish I had seen this video before so I could have asked about this on the phone.
The best salesman I delt with I caught him in a lie at start. (Like every salesman I have delt with). From then it went better. Still have that truck. He retired before I went to buy a car. More then a few salesman. I was strongly considering physical force to get my keys back. (Taking over a phone, calling PD worked) I had signed dated contract. My trade info, new pickup info, cash amount to boot. Plus offer good 10 days. 2 days later came back to buy. “That contract is not worth the paper it’s written on”. I did my best to spread the word on that.
I appreciate your time and information,it seems to be very helpful in many ways.THANK YOU FOR BEING SO INFORMATIVE TO MANY OF US THAT NEED THIS INFORMATION. KEEP IT UP WE NEED ALL THE HELP WE CAN GET,NOT TO GET SWINDLE OUT OF MORE MONEY.GRATELY APPRECIATE YOUR INFORMATION.
If the cars you sell are of great quality then the dealer should have no problem warranting the car for the life of the car. If you sell crap and junk then I completely understand why the dealer doesn't want to warrant the car. It's all about quality and integrity! If you sell quality and are an ethical dealership you will NEVER have a problem standing behind what you build and sell. It's really that simple. If I do the work and supply the parts, I personally warrant everything I do, no questions asked!
I remember at a Nissan Dealer, when my family just bought our 2018 Nissan Armada, they had a good amount of fees, although the car was priced really good for what it came with, and the only car in my area that had the blue color. Thing that pissed me off, is in the finance room, this guy kept on trying to sell us a sort of "accident injury thing" which already covered by our insurance. When my dad bought his 2019 silverado, there was no BS in the buying process. Was quick and we were happy.
We bought from the same dealership three times over the years, this will be our 4th time buying from them. Every time we go, we have to sit there and wait, negotiate and start the process over again. It's so stressful to have to negotiate so much, it gives me anxiety. Anything I could do to calm myself down, I get so tense when I go into the dealership.
Go in with realistic expectations, just because you want a $5K discount because you think it’s fair doesn’t mean it’s realistic.. Go prepared. Assuming your financing, Shop your interest rates separate from your car purchase.. it’s so funny to me people will go out to a steakhouse and pay $100 for a steak and won’t negotiate the price of that steak EVER… but same rule applies to steaks as it does to cars, there’s a COST TO OWN. Sell it less than your cost and you lost money. Sell it for more than your cost and you made money… you think that $100 steak cost the steakhouse $100? Lord God, NO!!! Probably only cost that steakhouse $20.. so why didn’t you negotiate the cost of your steak?
I did everything wrong when I bought my Mazda 3 export car 😂😂 got it really cheap, no warranty and no cash back. She drives like a charm but needed bodywork done. It's my first ever owned car
Never in my life have I considered driving literally clear across the country from the west coast of Northern California to buy a car until I discovered Chevy Dude 😂 also- I LOVE the shirt 💙
Hi Mike, Hoping the new dealership pays off with tons of revenue/profits! So as a new subscriber, thought to ask about your Chevy dealership past... I just factory ordered a Traverse I plan to lease (with an employee discount, it's a good price.) But not having ordered cars in the past, a few questions: > Understanding that interest rates (and corresponding money factors) will change, how can I tell if the dealer will pad the MF when the vehicle is delivered? Dealer says they only use GM Financial and provided the current (August) money factors (36 mos/10k miles/yr), and for the model/trim pkg, its 0.00296 (~7.1%). Seems high to me, but is that reasonable to you? I have an excellent credit rating. If that is a sell rate, how can I find the buy rate? > Is the Acquisition fee of $695 typical for GM Financial to charge (or is that dealer enhanced as well)? > Will the residual % change much 3 months from now when the lease is written?
My worst car shopping experience was when I was shopping for a loaded Ranger STX, I found a dealership that had the exact vehicle I wanted, and went in and asked, “how much for that Ranger STX right there,” and he gave me a price, and we sat down and went through the usual song and dance to negotiate the price and finally came to an agreement. This was many years ago, before the internet and all the current resources existed. So, by the time we came to an agreement and he got the paperwork together, it was early evening, and the sales slug says “I can get the truck in the shop first thing in the morning to prep it for you and remove the bed liner and stuff.” I was like, wait what? And he went on to say they needed to remove the bedliner, brush guard, fog lights and a couple other items, as “those aren’t included with the truck.” I was completely blown away, I’m like “wait, I literally pointed at that truck, and asked for it’s price, and we negotiated the price for that Ranger, as it sits, now you want to strip $1000+ worth of stuff from the truck? Seriously?” To which his response was “yeah, but those aren’t standard features.” We went back and forth for 30 minutes or so, with him trying to either get me to pay another $1500 or so for the parts (yes, he expected me to not only pay for the add one, but pay extra to have them installed, despite them already being installed on the vehicle,) or pay the negotiated price but allow them to pull off a bunch of the extra, he’ll once he even wanted to add in an “installation” fee for their removal. I finally got fed up,and walked out, and have never even considered doing any business with them, at any cost. In fact every experience I had during that time, except for the final place, that I actually got what I wanted was a freaking nightmare. Firstly I think it was because I was only in my early 20’s, so many sales slugs either didn’t take me serious, or thought they could push me around. One Chevy dealership, down the road from the Ford place I had the above fun with, had two Chevy S-10 Baja’s listed on their inventory, and I went in asking to see them (they have multiple lots, and I couldn’t find them,) but the sales guy was insistent on putting me in a full sized Chevy work truck, which not surprisingly they were offering good deals on, and they had a row of like 15-20 right in the front of their lot (keep in mind, this is a small, fairly rural area.) i explained that this was my first NEW car I’d ever owned and had looked at things realistically and decided I could realistically afford either a mid sized truck (Ranger, S-10 sized) that was very nicely equipped, or I could get a bare bones full sized truck (being over 6’8” I needed the headroom and legroom trucks provided, and this was before SUVs were really a thing.) The salesman literally refused to show me the S-10s, and instead kept existing I go with a Chevy work truck, and when I told him I wanted a bunch of extras he’s like “we can add them to the work truck” and my response was always, “yes, and then I couldn’t afford it!” I finally gave up and walked out, but my one regret was that I didn’t walk out of the first guy’s little glass enclosed cubicle and walked into the next one and asked a different salesmen “will you show me the S-10 Bajas you have in stock? Another Ford dealership had a beautiful Ranger which had a had a Centurion conversion done to it, but sadly it didn’t have 4 wheel drive (they got it by mistake, as it was supposed to go to a dealer in the Southern US with them getting a 4 wheel drive version, as they were in Western NY and it was the very beginning of Winter. But again, the this dealer was also unreasonable, they admitted that the truck was worth less in Western NY than it would in say Florida or Arizona, due to the 4 wheel drive mixup, but the still expected me to pay the cost of the 4 wheel drive conversion, since that was what they were supposed to receive. I honestly thought they were joking, and still, decades later it’s still mind numbing. I had asked, if you ordered a fully loaded Cadillac Town Car, but received a pinto instead would you expect the person buying the pinto to pay the price of a Town car, and they responded, no, that would be silly, no one would pay that. But they couldn’t accept that this was the same sort of thing. I’m still not sure if they were truly that stupid, or if they thought I was (although my contact, who was a mechanic there, told me it sat on their lot for over a year and a half until it was shipped out to a southern dealership, at a considerable loss for the dealership that had it.)
I can help you save thousands of dollars on your next car purchase with my Auto Car Buying System. AutoCarBuying101.com Sign up for my next webinar and I will show you how to do it. (This is NOT stuff I share publicly)
Says page has been deleted!
The 4th question is a DEAL KILLER! I would only buy as is after a thorough third party inspection. If you don't allow then you ain't going to sell me a car.
Uh, you just did. If the page has been deleted, you running a scam?
How do u know what a car that has a salvage title is worth?
Great I want to hear it
can I just bring you to buy a car with me..this is too stressful 😂
That’s what I said. 😂😂😂😂
You need to practice with a friend.
Agreed!!!!
J
😊😊😊
1. What other fees are associated with this purchase?
2. How long have you been with this dealership?
3. What non factory items have been installed on this car?
4. What is your repair/return policy?
5. Where did the car come from?
And #6: What inspection process did you use on this car and what items did you fix to make it retail ready?
Will they answer these questions truthfully?
@@nuestrasTumbas how do know if they are
@@nuestrasTumbas you research the reputation of the dealership before you visit in person. Visiting the dealership in person should be one of the last things you do when preparing to buy a vehicle.
pin this everyone
I sold cars for 12 years. My goal was to treat someone well enough to get them back down the road and get referrals. If I tryed to cheat someone, it might get me a sale but being succesful was about maintaing a two-way, honest exchange, over and over...for the long run.
Most customers lied to me, about everything, I'm not joking...they just came in full of distrust and had their dukes up. Once they realized that it was in both of our best interests to be honest, things went well.
I left because the dealerships themselves were about the bottom dollar, my morale compass didn't fit with their lack of one.
An extra bonus to your bonus question. I worked as a technician and a service writer at dealerships for several years. It is good to know what they did fix/replace during inspection, but you really want to know what they DID NOT fix/replace. If the dealer will let you see the full work order, you will get to see what the technician suggested to fix but the sales manager turned down. 90% of the time, the sales manager will only fix the minimum amount to get the car to pass any state inspection. So even if there are no major repairs, it is still good to know what the vehicle may need fixed soon.
Good to know, thanks
Well I’m shocked they actually fixed anything.
This is gold. I worked at a dealership and this is exactly what my technicians used to tell me.
This would be critical information to know before you sign on the dotted line. Some states (I live in one) does NOT require any sort of inspection.
Do they have those work orders? And can I ask for it and get it?
Questions to ask every dealer
1. Besides price and taxes what other fees are associated with this purchase?
2. How long have you been with the dealership?
3. What non factory items have been installed on this car?
4. What’s your return policy?
5. What’s your repair policy?
6. “As is - no dealer warranty” vs “dealer warranty” (still could be bogus)
7. Where did the car come from?
8. What inspection process did you do? What items did you fix to make this ready?
Thank you!
"21 years of selling cars" I simultaneously trust you and dont trust you
he's still a salesman.
I assume you are trying to help novice buyers but beyond that just an average video on how to buy a car.
@@clarencevickrot3531this guy already poisoned your mind
If the dealership has the keys to the car you’re trading in. Get them back as soon as you sit down at the desk. Now you can leave when you get tired of the games.
This exact thing happened to me at a GMC dealership. The sales manager had my keys and there were 2 other sales people in the room. When I left, the manager told me that I was the first person to leave without buying a new truck in similar situations. The first lie was that they had a blue truck there somewhere on the lot. They didn't. They were trying to sell me a black one, which I didn't want. The funny thing is I ended up buying a black Silverado leftover from a Chevy dealer because the deal was so good and I hated my trade in so much.
@@AStanton1966 what did you trade in?
@@marlonmillan7895 I traded in a 2014 Sierra WT 4x4 with an extra cab and a 4.3 V-6. I started to hate the truck the second after I bought it. I came from a 2003 Silverado LS 5.3 with a trailering package. I would never recommend that anyone buy a full size pick up with a V-6.
@@AStanton1966 noted. Thanks for the last bit of advice
@@marlonmillan7895 Glad if I helped.
Chevy Dude,
#1. Sounds like this info applies more to used cars than new cars.
#2. I’ve rotted for hours at dealerships because I did not know better. Now I know better and I negotiate over text with the internet sales manager. I am dealing with a decision maker (not a messenger) and I get an OTD price.
3. Why would I care what fees a dealer charges. The only thing that matters is the OTD price. Let dealers play with the numbers. I only deal with the bottom line. I’ve been doing this for 10 years on leases and purchases. It’s worked great every single time.
Dealer tried to charge me $200 for nitrogen filled tires when i told them to put regular air in the tires they refused, and I walked out 😂😂
Always be willing to walk away! Nicely done
Good decision
Lmfao 🤣
Dealer added $999 for tint windows nitrogen tires and some other bs we couldn't agree and we walked out, you selling me something at one price then add another is bs.
We breathe mostly nitrogen
thank you for all of your awesome videos, as a 22 year old woman going alone to the dealership it can be very intimidating. never had a dad to help me with these things but I've been researching like crazy and your videos helped a lot!
How about an Uncle or Cousin to help you??
@@eddeleon9174 😂
@@eddeleon9174 how about a knowledgeable person... like her
stupid dealership make feel like this to ppl
Never go to a dealership by yourself. You need a witness to all that is said and someone who has your back.
As a single woman going into a dealership tomorrow alone, your videos are giving me the confidence and knowledge I need before go into the lions den tomorrow. Thank you for sharing 🙏
Hello, me as a single woman too... I'll be purchasing a new car myself in a couple weeks buying a 2019 Toyota RAV4, and his information is helping me so much too!
Also a single woman buying a car in a couple of months. Hope everything went well for you.
You and me both!
Also, before you buy call around for Car Insurance Quotes!
As soon as he said “please clean your mess before you leave” I liked and subscribed...
I'm a Women and Idk anything about cars /dealers and this video has helped me a lot. I'm looking to buy my first car and I'm really trying for everything to go nicely. I'm not tryna get scam 😭
You’ve got this!!
Just do your homework..get pre-approved first if possible and know your budget.
Come with me. Ingot you ;)
Don't waste your time on American cars unless you like to spend money on replacing parts & what not down the line. ( ford👎)
Woman or not, just inform yourself about cars, what are the common things you need to know. I researched over 3 months before I bought a new GM and I regret not one single day of my diligent research. Well, I did pay quite some money but it was a good decision.
I went to Toyota, safe to say i loved the psychological warfare that went on, i won but man she made me work for it xD
Psychological Warfare is my favorite thing. Whenever I know I may have to negotiate, the first thing I do is dress up with a tux, clean cut etc. Then I write down random sentences and information. I also take in person pictures of the car. Then I "read off" the notes. This freaks dealers out, because they are used to people being unprepared.
@@MichaelJaikaran tux or suit? Tux seems a bit much. I’d wonder why you’re buying a car before/after a wedding.
@@mapper4life 😂😂😂
You asked for it?...You got it! TOYOTA 🇯🇵
@@mapper4life 😆👌🏼😂
Thank you SO MUCH! I live on my own with no fam in town and I need to buy my own vehicle for the first time and feel so much more prepared to buy now. I'm a 25-year-old woman who looks 20 still and I know I probably look gullible as heck but I def want to surprise the salesman with my knowledge! Thanks again, felt like my cool uncle giving me car advice! 😂👌
How did it go??
@@Paradox4152 it went pretty good, I love my Kia Soul. I could have tried to negotiate more andddd I made a mistake and forgot to ask something talked about in this video lol but over all it went great and my car is awesome 😌
Your beauty
@@Paradox4152 can you discuss Trade-Ins? They know they will resale the vehicle for more than the value.
25 WHO LOOKS 20....TF?
WHAT A STUPID STATEMENT.
Got a 2013 Toyota Corolla s this year with only 16,700 miles at a dealer this year. Final cost. 12,000.
That’s a great deal!!
Wow that's a steal man!
Holy crap so low miles, thats rare on a regular car like that!
that car will be running when you stop
I was interested in buying a new Tundra. So I went to a local Toyota dealership and spoke with the most senior salesman they had. He had also sold me a forerunner to the Tacoma previously. When I questioned him why he was trying to charge me full price for a truck that had been driven by the sales manager and had 1,500 miles on it, he told me, "Someone has got to pay for those miles." I never went back to that dealership and have bought 2 new Silverados since.
Wow!
The electronic filing fee mentioned in Florida is just a way for the dealer to pad profit. In fact, any fee pads profit. Fees are never required when closing a sale. The only requirements in purchasing a car are the purchase price of the vehicle, sales tax, state license and title costs. That's it.
Michigan the Filing fee is $24. If you go to the DMV for the plate, you pay $24 for the filing fee (if you don't pay it to the dealership you can take the paperwork to the DMV and get your car next month when you get out of that awful place lol). $16 for a titling fee, again go to the DMV and it's $16.
Yep.
Lenders in Florida have to file liens electronically and the title becomes an e-title until the customer has it printed after the loan is paid.
Also, Florida has Electronic Filing System where the deal is reviewed and either approved or rejected before it is sent on to Tallahassee.
Many are rejected for missing signatures or mileage discrepancies, etc.
Whether or not these fees should be added to the sale I don’t know. I do know that electronic filing is part of the process.
@@SeriouslyAutomotive I’ll pay it every time to not have to deal with going to the DMV. Well worth the money 😂
Your TH-cam channel saved me a ton of money when we bought a car a few weeks ago. The dealer tried to hit me with the super high doc fees, anti theft etching, Tire wheel package insurance, among other unnecessary fees. Thank you for what you do!
What do you say ? I refuse to pay
@@shaniq166 Exactly! They can't make you pay for something you don't want. If they won't take it off or deduct it from the price of the car, go somewhere else.
Amen
If you really want a specific car. Do ALOT of research on that specific car. Look up what commonly breaks on the car, any recalls, what seems to go out at certain mileage, the cons on the car (like gas mileage is to low) and make sure you're ok with the cons.
The reason for this is because when you see the car you're looking for, you can ask the questions of, did the parts that usually go out, did they get fixed already and stuff like that. AND since you REALLY want this specific car, they can't sell you on a different car because you've already determined that you can live with the cons of that car. They can't say "oh the car you want has bad gas mileage but this car doesn't). It doesn't matter because you're ok with the cons. You hold all the power
My family just bought a used minivan and I ran into many of the things you warned about, the first dealer we went to had a van at the best price I could find. However they had so many fees that they were adding over 1 thousand dollars to the van. I attempted to negotiate the fees away, but they refused. So we walked away and found a better deal at another local dealer. What I realized is that many of the dealers where we live at least place their cars online at amazing prices, but they have such high doc fees and other random fees that they cancel out that price very quickly. I don’t mind no haggle pricing, but I don’t want to pay $700 doc fees and whatever else they can come up with. Long story short, I want to negotiate with a dealer. I have never paid doc fees or the other random stuff dealers add, obviously tax and title are unavoidable. Anyway thank you for your advice, Your educating the public and helping people not get ripped off. You truly are doing the Lords work! Lol! Thank you again.
If you don’t mind me asking, did you end up finding one at the right price? See that worries me. My sisters and I are trying to buy my mother a surprise SUV for Christmas, and I’ve been scouting online and I’m seen a couple great prices. But finding out, that that might not be the price soon as I walk into the dealer is worrisome
Just because the price is a no haggle price doesn't mean you can't negotiate the fees that are added to the price. You can always walk out too.
How did you get out of paying document fees.
@@dogcrazy25 what others told you is exactly true, take the doc fee off the price of the vehicle. Example, you negotiate a car to 20,000$ and the dealer wants a $500 doc fee after that. Offer 19,500 and say that way I pay the doc fee on paper, but you are just taking it off the price.
Yea it works but the bad thing about it. It only works if you’re talking to them 1 on 1 if you email them saying all that they might eject you. If they do tell them you wanna work with the manager only
You need to make a playlist just for these types of videos.
Had the same thing happen to me. Walked away
Exactly what I'm doing is making a playlist of Chevy/Dealer tactics
I just bought my first vehicle. 2022 chevy trailblazer and I did it all by myself. Because of watching your vids i was prepared and confident. I want to thank you for creating this channel. I have learned so much from you.
Asking these question are are well and good. When it comes to signing the contract, there is a clause that states whatever you have been told, verbal communications are null and void. The written contract rules the day.
Yeah that’s why you Get a prepurchase inspection
The salesman can promise you the earth the Moon and the stars but unless it’s written down doesn’t mean shit
Thanks for this video. My use under $5,000 car experience went really well. The salesperson was really honest about the car, everything agreed to online happened except I got the car a little bit cheaper, there wasn't any sales tactics, I mean my offer and he asked if I could do a little better went up $100 and he accepted It was that simple. I'll check back in a few months to see how the car is going but it did get checked out by a mechanic that was also very informational and nice with me as well. I checked the VIN number and title before purchase
Straight talk, much appreciated. I walk when dealers ask for add'l fees!
I agree but they all seem to be charging the paper process fee of $495 in Massachusetts what do I do in this situation ... ? I'm capable of processing the papers myself com on ! Help ....
Best info brother thank you... in the past I saw a car for sale for 16k, but when I got there it was actually about 24k plus dealer fees, registration, and tax . The reason the price change was because the car had dealer add ons they didn't have on the add like tinted windows, some appearance packages, alarm, and so on. And of course all the add ones were over priced.
At the end I thought it was a shady way to get customers inn so I made it very clear and walked out.
dealers are going to sell every car on their lot regardless to anyone walking out. it's good that you empower yourself but at the end of the day, there's an ass for every seat. every other business in the world can sell or mark up products for what they want and people just pay the asking price or too timid to negotiate, however, they feel all power when it comes to car dealerships. negotiating is a good thing for customers because a few minutes of back and forth can save you hundreds or thousands of dollars. most dealers rush now won't entertain questions over the phone, they just try to set the appointment. give too much information over the phone, chances are, you'll never see that customer because customers pit dealers against each other and also lie about what other dealer give for trade and so forth. it's never a deal over the phone, plus you don't lose what you never had. is the car physically on the lot, yes. come in and make sure you like it, then they'll discuss pricing
A couple more things to know before going to the dealership
1 find out if your state has lemon laws in place to protect you as a consumer
2 before agreeing to pay any kind of "gas guzzler" tax make sure its applicable to a the vehicle you're to buy and b) applicable to your area
Buying a used car, you should always take it to an independent mechanic for an inspection. Is the dealer going to really tell you every code that came up on the computer scanner? Is the dealer going to tell you what an incomplete code means? Never buy a used car without it being inspected.
Hopefully someone will be able to answer this though the comment was posted 6 months ago. How would you bring that up with a salesman at the dealership? Do you take it to the mechanic during the test drive? How can you get the car from the lot to the mechanical for inspection before buying.
@@samanthacollingwood8513 Bring a trust mechanic with you. Honestly, I’m gonna take the car on the test drive to a auto zone to get it computer scanned (it’s free) and the test drive should be on the highway for quite some time. At least 30 mins. Look for leaks and such. Say you have to have your mechanic come look at it or bring them in with you when you go.
@Mark James well I know one because it’s my bfs grandpa. Makes it definitely easier... maybe ask around in ur family
The last three cars I purchased, I simply said, do you mind if I take this to my mechanic to check the car out? The answer should always be YES! I even invited a woman who purchased a car of mine to do the same thing. I had nothing to hide and neither should any reputable seller/dealer.
All this talk about "bringing a mechanic". The ones I know are busy and won't lift a finger without a 200$+ fee. They're not just sitting around waiting to be brought here and there.
i think that you should put those questions into a list on your website and also add email templates for multiple different car buying scenarios...that would be very helpful.
Just take notes
People these days want information but spoon fed to them
Stop being lazy Batman
What would we do without the CHEVY DUDE !! I’m a 25year old gal & omg was this helping !!! Thank you Chevy Man!!!💯💯💯 you’re the real MVP
Your gorgeous
@@MrAngel-ir2lj *You’re*
Number 4 depends on state laws. Granted you should always get it checked by a mechanic
Per Consumer Reports, avoid "certified vehicles" because they are over-priced, and your own trusted mechanic will be the best person to fully inspect it.
I know it’s a year old vid but I’m looking to buy my first new car(I have bought a used car before) and I’ve been binge watching all your videos and wow! Thank you so much man! I’ve never felt more comfortable finally going it. Will definitely update you on how it goes
Good luck, I am in a similar position. This Covid car market isn't easy
how did it go?
We need an update
I suppose it did not go well?
Thank you for these tips. I purchased a used car a couple of days ago and your videos really helped! Appreciate you!
If I may ask, what did you chose?
Great tips. I had a horrible experience with a salesman. Dealt with a different salesman and dealer and it was totally a different experience. Choose your salesperson.
On used cars, always check the Registration Month on the plate. I'm in California and bought a used car in September, was charged "Registration Fee" of $595. I knew it seemed high but assumed it was for one whole year. The sticker month was December and yes.... 3 months after purchase had to pony up $250 Dmv registration/tag fee. I'm sure I could have negotiated that!
Never pay more than $75 for the document fee. It's the maximum charged in New York, Minnesota, and Oregon. If the maximum of $75 is good enough in those states, it's good enough in every state. if a finance manager tells me they can't borrow it I just tell them buying you're taking the difference off the price of the car.
In Maryland the fee is $500.
@@fupalover no, it isn’t
I was in Portland, Oregon at a dealership last week and they tried charging me $598 for document fees 😂 I was like BYE!!
I work on a Toyota, and this is a great video for costumers, it’s good for everyone to have an accurate information
I would add "Can I take it to my qualified auto mechanic to inspect it before I buy?"
I'm going searching for a used care in couple months.
My dad who has been doing mechanic and body works for 32 years is coming with me lol.
i went to go buy a honda last year, the shady dealer gave me a 4.5K$ discount over email, BUT didn't tell me they added like 2k$ worth of dealer accessories (tint, nitro tires, paint protection, door edge guards, wheel locks....) and this is on every new vehicle on the lot.
i asked why they didn't disclose this when i emailed them over the course of the week and the salesman said, you never asked and he said i had to read the fine print at the bottom of the email that states prices given do NOT include TTL and dealer added accessories.
lesson learned, spent 2 hours trying to get to the price i wanted, but at the end i just left and bought the vehicle at another honda dealer the same day.
This is so common in the dealership world. The local dealers in my area add something called a desert protection package (tint, vin etch, paint protection, nitro tires, and clear bra.) Some dealers will even advertise a lower price and then charge reconditioning fee's when you get your paperwork! Its a joke, and sadly there are a lot of people who never even notice it. You did a great job by picking up on it!
Honda dealers are probably one of the worst.
Your presence at the dealership would have been better instead over the phone. Glad you got a car tho!
@@lizearhart2008
they contacted ME with a price over email, i show up at the dealership and they tell me all their cars have 2K$ worth of dealer add-ons that they didn't put in the email.
i expected to pay around 38K OTD with TTL, they end up showing me an OTD of over 41K.
they emailed me telling me they are offering the car at 35.5K, which was 4,500 off MSRP...
They should have told me the REAL price of 37.5K
Jason S. I love that you said if it breaks in 2 parts, you get to KEEP BOTH PARTS
The two-part warranty: If it breaks in two, you get to keep both parts.
All very solid info for spending your money. Several years ago, on a gm certified vehicle, salesman wanted 75.00 for a "document fee" which few dealerships were asking. I walked away.
Another gm certified vehicle I looked at in person, was terrible. Upon viewing from outside i found six flaws, front valance damaged & hanging, fender liner dangling, road rash on three wheels, deep scratches in paint ,etc. The road test was even worse, pulsating brakes, steering constantly pulling left. I walked away also, after telling sales person there was no obvious inspection done to that vehicle.
I'm buying a car next week and I will ask all these questions. I'm sure the salesman will be pissed or will be impressed by my new found knowledge 😁
How did it go?
If you are trying to buy a car, this is definitely the best channel that i have found to help you be prepared before you walk thru the door 👍
Ready to go to the Lion's den. Why does it take all day to get approved for a new vehicle ... Credit check, etc? Ridiculous.
I'm in FL and that's so true about electronic filing fees. Ridiculously high.
I’m trying to go purchase a car from Florida now and this video was GOD SENT!!!!
Chevy Dude is STILL a car salesman. It absolutely matters when there is a “no return policy”. He has a no return policy so he’s not going to tell you about lemon laws, etc.
Watching from Canada, I'm presuming the theory is the same, thanks for the information.
The absolute 1st question to ask your salesperson on the phone is " are you willing to put all the answers to my questions in writing " . You will be glad you asked this in the long run, just make sure you stick to your plan.
Also set your phone on record before talking to anyone without them knowing.
I will be using these techniques to buy my next car
I’m going to buy a hoopty but will bring my own mechanic with me.
0:57 I never understood "build a relationship with you" ,, what the hell is that all about ,, I'm there to buy a car not have some salesman pretend to be my friend... just give me a fair trade and a fair purchase price and get it over with...no games.
I get it. If a salesman offers you a deal with no pressure you’ll go back to them if you buy another car for like your wife or kids one day
By having your mindset like this as a consumer just fuels the bad sales tactics that the car dealers have. Car deals can be easy and quick if you know what you’re doing and you build relationships with a dealer or salesman. I have a guy at a Chevy dealership here in my town that I just text and can get a deal done. I’ve sent him many family and friends as well. If you’re a jerk consumer you’ll most likely get the same thing back. Great salesman are successful Bc most of their deals come from referrals which ultimately came from building relationships.
I am about to buy a used Honda Accord 2020 and I am learning a lot
Same but 2019, lol
Thank you for the content, It is very helpful. I was discussing these questions with a sale person and just got the feeling he was not telling me everything or just did not know and was making it up. So we just got up and said thank you then walked away. Once again thank you
My first words to a salesman is WTF do want. Really sets the tone.
This is great advice. Thank you. I am going to look at a used Jeep Cherokee next week, and I have these questions saved in my phone. Fingers crossed it all goes well because I really want that Jeep, but I am prepared to walk away.
Omg I’m looking to buy a Jeep Grand Cherokee soon. Hope it went well for you ❤️
@@jornayrooks3724 I bought the Jeep. It was used so it needed some expected maintenance but it's been great.
Did you get to ask these questions when buying your car? I’m going to a dealership tomorow
@@jacqueline8742 I just bought mine a few days a ago. So far, I love it 👌🏽
I once had a 2007 Toyota Tacoma I bought new at the time. Over time I added over 15 grand in tasteful after market parts. Engine mods, bigger tires, lift kit, after market hood, bed cover and bed liner, pioneer decked out radio and after market speakers. All tasteful, nothing insane. Well in 2014 I went to a delearship to trade it in. It was in pristine condition and even tho it looked offroad, it was never off road. It had only 62k miles. As everyone knows, a Tacoma holds there value incredibly well and was appraised online for 17k. Well I went into the delearship and was looking to trade it in for a year year old Ford Mustang GT.
The salemen and in person vehicle appraiser, offered me 7k for my truck. I said wait wtf. I was told anything after market, destroys the value of a vehicle.
Well I looked at the Mustang I was looking at and it had aftermarket rims, wheels, exhuast, CAI and other addons, that were not factory and I said okay well y'all want this amount for the Mustang, so I'll offer you this amount because you just said aftermarket parts destroy the value. Ohh the delearship chanhed thier tune on the mustang and said ohh well these add ons are a must have and made all of these excuses why the Mustang didn't lose value.
Delearships are sleazy and lie a lot, it is miserable shopping for a vehicle. If I lied at my job, I would be written up, sued or fired.
thank you for your help/ info on this.... alot of dealers are ripoffs
they all are that’s the point of them
In Germany, dealerships have a one year warranty on used car sales by law. It's awesome.
Crazy I’ve spent so many hours looking at tips on purchasing a car and I just came across a dealer fee of $595 & dealer and accessories fee of $2090 😭
Da fac is a accessories fee
@@Cruzer871 lol google it ... add ons such as upgrading radio... new wheels ... floor mats etc
$799 fee at Porsche dealer
I was in Portland, Oregon last week at the Audi dealership and they had a title & doc fee of $598...I thought it was too expensive.
As a Subaru (Outback) driver, always take a Subaru to a Subaru trained mechanic or dealership, my Honda mechanic ( I own an Odyssey as well) passed this one on to me, since Subarus have a Boxer engine and some mechanics will go their whole lives and never seen one
Thanks for the facts. You go the extra 100 miles for your subscribers .Much appreciated.
That as is means nothing in Indiana we have a lemon law.
Your videos are the best way I've found to pass the time during this COVID-19 isolation.
You should do a video on what happens if a new car sits on a dealership lot for too long. What happens to those cars? Do they get sold back to the manufacture or do they get dealer traded?
Yes I'm curious also especially with this market. New 2021 models will be out soon and 2020 models are still sitting on the lot. What will happen them? Will prices go lower?
Last time I went car shopping, there were two identical cars except one was $3k less. I asked why and the salesperson said the one car had been on the lot for 6 months and they want it gone.
Eventually dealers are forced to buy them. And they are not always a deal either, once a manufacture “final pays” a car forcing the dealer to buy the car. They will no longer hold rebates, and even when aggressively discounted, they are often a worse deal. They typically pay salespeople a bonus to dump them on a customer.
Man if your dealership had Japanese vehicles, I'd drive down there in a heartbeat. I'm actually from Louisville (grew up here in Northern Indiana).
I appreciate your tips, my car was hit while parked recently and ended up a total loss. I'm going to be buying my second dealer car ever, will be a used car and now I feel better about going through the process.
I really wish there was a car salesman like my dude here, around my area. I gotta get out of NY and move to the south. Thanks for the insights, very appreciated!
I feel you on that one hit home 😔😔😔
Just don't move near a military installation. Prices are typically higher down south near them. :) ... Well, things might have changed since I haven't purchased a car in a couple of years, but yeah...
Order online and have your sweet ride delivered. :D
You speak well but your still a car salesman. Very slick
I will never, NEVER pay the price that is listed as the sales price, whether it be online or in person.
how far do you go down in the sales price to buy it?
I bought a warranty with CarMax. They I took my car to the dealership who repaired everything the warranty covered. The best experience I ever had. The repairs completed by the dealership, covered more than the cost of the warranty. As a matter of face the Benz dealership shared the warranty I purchased with car max was far better than Mercedes.
Love these videos. Having sold cars myself, we can all learn from one another. Thanks for all the information. Keeping everyone informed. Chevy Dude rocks !!!!!
I just love this guy!! The more I listen to him the more I realize how car person screwed me up in the past. I should've found this kind of information before and it could have saved me tons of money that could be used for other useful purposes. Subscribed!!!!
Thank you so much! I almost got gotten at a dealership yesterday. I did it all wrong, but I made it out w/o purchasing!
I live in Arizona-dealers here post an asking price then when you sit down to talk then they reveal their add-ons window tint, vin etching , re-conditioning I was interested in a vehicle at $21000 when they finished with add-ons the price was $23900-I WALKED !!!!!!!!!
I'm about to get a car today and this was very helpful. Thank you!
Im in the process of buying a car I always come to your channel. Thank you so much!
As usual, great content and presentation. Thanks! One question: How does "zero day return policy" not mean that they are not backing it (the car, the sell) up?
that’s exactly what it means, but he didn’t wanna admit it because he has that policy 🤦🏽♂️😂
When you said 21 years of selling cars, I subscribed. Educate me! I learned about Credit Cards by working for a Credit Card Company. I also learned about health insurance by working for Humana Heath insurance and last I worked for a Credit Repair Company A.K.A. Lexington Law working as Credit Repair Company.
The Lexington law seem very pushy
I drove out to a dealership yesterday for what seemed like a great deal on Carfax turns out most of their cars are listed $1500 below market price because that is their dealer fee 🤦wish I had seen this video before so I could have asked about this on the phone.
The best salesman I delt with I caught him in a lie at start. (Like every salesman I have delt with). From then it went better. Still have that truck. He retired before I went to buy a car. More then a few salesman. I was strongly considering physical force to get my keys back. (Taking over a phone, calling PD worked)
I had signed dated contract. My trade info, new pickup info, cash amount to boot. Plus offer good 10 days. 2 days later came back to buy. “That contract is not worth the paper it’s written on”. I did my best to spread the word on that.
Hey Mike, at what point do you get a pre-purchase inspection? The same day you take the car for a test drive?
I appreciate your time and information,it seems to be very helpful in many ways.THANK YOU FOR BEING SO INFORMATIVE TO MANY OF US THAT NEED THIS INFORMATION. KEEP IT UP WE NEED ALL THE HELP WE CAN GET,NOT TO GET SWINDLE OUT OF MORE MONEY.GRATELY APPRECIATE YOUR INFORMATION.
If the cars you sell are of great quality then the dealer should have no problem warranting the car for the life of the car. If you sell crap and junk then I completely understand why the dealer doesn't want to warrant the car. It's all about quality and integrity!
If you sell quality and are an ethical dealership you will NEVER have a problem standing behind what you build and sell. It's really that simple. If I do the work and supply the parts, I personally warrant everything I do, no questions asked!
I remember at a Nissan Dealer, when my family just bought our 2018 Nissan Armada, they had a good amount of fees, although the car was priced really good for what it came with, and the only car in my area that had the blue color.
Thing that pissed me off, is in the finance room, this guy kept on trying to sell us a sort of "accident injury thing" which already covered by our insurance. When my dad bought his 2019 silverado, there was no BS in the buying process. Was quick and we were happy.
Been going back and forth on buying a used Car, this information has been very settling! You have a new subscriber
We bought from the same dealership three times over the years, this will be our 4th time buying from them. Every time we go, we have to sit there and wait, negotiate and start the process over again. It's so stressful to have to negotiate so much, it gives me anxiety. Anything I could do to calm myself down, I get so tense when I go into the dealership.
Go in with realistic expectations, just because you want a $5K discount because you think it’s fair doesn’t mean it’s realistic.. Go prepared. Assuming your financing, Shop your interest rates separate from your car purchase.. it’s so funny to me people will go out to a steakhouse and pay $100 for a steak and won’t negotiate the price of that steak EVER… but same rule applies to steaks as it does to cars, there’s a COST TO OWN. Sell it less than your cost and you lost money. Sell it for more than your cost and you made money… you think that $100 steak cost the steakhouse $100? Lord God, NO!!! Probably only cost that steakhouse $20.. so why didn’t you negotiate the cost of your steak?
@@iSwearToCrites Right now man, thank you for your input.
Always get the vehicle up on a hoist and look from underneath. Most problems are under a vehicle and you’ll see any leaks
New to the car selling business. Your videos help me learn things. I would never be told/shown.
I did everything wrong when I bought my Mazda 3 export car 😂😂 got it really cheap, no warranty and no cash back. She drives like a charm but needed bodywork done. It's my first ever owned car
If all the dealership was football players you would definitely make the draft pick. Lmbo. Thank you the info / tips.
I'm learning from you
even as son of mechanic. I was lucky, I got 2 used trucks and came out pretty good. Prices are God Awful ridiculous right now
Never in my life have I considered driving literally clear across the country from the west coast of Northern California to buy a car until I discovered Chevy Dude 😂 also- I LOVE the shirt 💙
It’s good you will try to help a customer if you buy a car as is and something goes wrong with it.
Hi Mike, Hoping the new dealership pays off with tons of revenue/profits!
So as a new subscriber, thought to ask about your Chevy dealership past... I just factory ordered a Traverse I plan to lease (with an employee discount, it's a good price.) But not having ordered cars in the past, a few questions:
> Understanding that interest rates (and corresponding money factors) will change, how can I tell if the dealer will pad the MF when the vehicle is delivered? Dealer says they only use GM Financial and provided the current (August) money factors (36 mos/10k miles/yr), and for the model/trim pkg, its 0.00296 (~7.1%). Seems high to me, but is that reasonable to you? I have an excellent credit rating. If that is a sell rate, how can I find the buy rate?
> Is the Acquisition fee of $695 typical for GM Financial to charge (or is that dealer enhanced as well)?
> Will the residual % change much 3 months from now when the lease is written?
Most of your advice is bang on
Except that dealers are stupid for negotiating, always negotiate price , if they say no move on to next dealer
What a wealth of knowledge presented so perfectly.
Thank u.
My worst car shopping experience was when I was shopping for a loaded Ranger STX, I found a dealership that had the exact vehicle I wanted, and went in and asked, “how much for that Ranger STX right there,” and he gave me a price, and we sat down and went through the usual song and dance to negotiate the price and finally came to an agreement. This was many years ago, before the internet and all the current resources existed. So, by the time we came to an agreement and he got the paperwork together, it was early evening, and the sales slug says “I can get the truck in the shop first thing in the morning to prep it for you and remove the bed liner and stuff.” I was like, wait what? And he went on to say they needed to remove the bedliner, brush guard, fog lights and a couple other items, as “those aren’t included with the truck.”
I was completely blown away, I’m like “wait, I literally pointed at that truck, and asked for it’s price, and we negotiated the price for that Ranger, as it sits, now you want to strip $1000+ worth of stuff from the truck? Seriously?” To which his response was “yeah, but those aren’t standard features.”
We went back and forth for 30 minutes or so, with him trying to either get me to pay another $1500 or so for the parts (yes, he expected me to not only pay for the add one, but pay extra to have them installed, despite them already being installed on the vehicle,) or pay the negotiated price but allow them to pull off a bunch of the extra, he’ll once he even wanted to add in an “installation” fee for their removal. I finally got fed up,and walked out, and have never even considered doing any business with them, at any cost.
In fact every experience I had during that time, except for the final place, that I actually got what I wanted was a freaking nightmare. Firstly I think it was because I was only in my early 20’s, so many sales slugs either didn’t take me serious, or thought they could push me around.
One Chevy dealership, down the road from the Ford place I had the above fun with, had two Chevy S-10 Baja’s listed on their inventory, and I went in asking to see them (they have multiple lots, and I couldn’t find them,) but the sales guy was insistent on putting me in a full sized Chevy work truck, which not surprisingly they were offering good deals on, and they had a row of like 15-20 right in the front of their lot (keep in mind, this is a small, fairly rural area.) i explained that this was my first NEW car I’d ever owned and had looked at things realistically and decided I could realistically afford either a mid sized truck (Ranger, S-10 sized) that was very nicely equipped, or I could get a bare bones full sized truck (being over 6’8” I needed the headroom and legroom trucks provided, and this was before SUVs were really a thing.)
The salesman literally refused to show me the S-10s, and instead kept existing I go with a Chevy work truck, and when I told him I wanted a bunch of extras he’s like “we can add them to the work truck” and my response was always, “yes, and then I couldn’t afford it!” I finally gave up and walked out, but my one regret was that I didn’t walk out of the first guy’s little glass enclosed cubicle and walked into the next one and asked a different salesmen “will you show me the S-10 Bajas you have in stock?
Another Ford dealership had a beautiful Ranger which had a had a Centurion conversion done to it, but sadly it didn’t have 4 wheel drive (they got it by mistake, as it was supposed to go to a dealer in the Southern US with them getting a 4 wheel drive version, as they were in Western NY and it was the very beginning of Winter. But again, the this dealer was also unreasonable, they admitted that the truck was worth less in Western NY than it would in say Florida or Arizona, due to the 4 wheel drive mixup, but the still expected me to pay the cost of the 4 wheel drive conversion, since that was what they were supposed to receive. I honestly thought they were joking, and still, decades later it’s still mind numbing.
I had asked, if you ordered a fully loaded Cadillac Town Car, but received a pinto instead would you expect the person buying the pinto to pay the price of a Town car, and they responded, no, that would be silly, no one would pay that. But they couldn’t accept that this was the same sort of thing. I’m still not sure if they were truly that stupid, or if they thought I was (although my contact, who was a mechanic there, told me it sat on their lot for over a year and a half until it was shipped out to a southern dealership, at a considerable loss for the dealership that had it.)