Logitech Is LYING To Us.
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- เผยแพร่เมื่อ 6 ต.ค. 2024
- Logitech just released the new Brio 500 webcam...and I am not happy with what they're attempting to do. Instead, buy the Insta360 Link webcam here: bit.ly/Insta36...
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The webcam industry is quite frankly embarrassing - they've been scamming us all for years. There's no reason for them to still be as bad as they are.
Real👆
Unfortunately for things like this I think Apple should make their own webcam, for some reason the industry always follows when Apple popularized stuff (e.g notch on phones) so if they give it a try we could immediately see better webcams from other companies
edit: read my follow up reply since a lot of y’all think i’m shilling for apple, it’s the reality of the industry, other companies experiment, apple implements a slightly prettier version and then that experiment becomes a standard
@@333daeapple wasn't the first one to adopt the notch. Just the last one who still had it ....
@@333dae why would they do that? Just buy their iPhone and use as webcam
@@Jakob3xD Calm down fandroid. Nobody said Apple was first. That doesn’t change the fact that apple made it popular because nobody gives a fuck about some chinese phone brands who actually did it first…
Glad to see a bigger creator calling them out. Been saying for years they’re overpriced for the low quality hardware they’re selling
I've noticed this with their keyboards, I've switched to razer now and the difference is night and day
Logitech is just dropping the ball with all their hardware. They need to get their shit together.
@@CatPlayer it's the same with their software which makes things worse
I never understood how people were recommending their dogshit 100$+ webcam for years
@@___echo___ I’ve made lots of webcam videos showing better products for a 1/3 the cost. Really trying to get people away from Logitech so they’re not paying for the name
TH-cam needs more shit like this man. There's not enough people out there just flat out calling companies on their bullshit and being firm in their opinions and beliefs. It's always pussy-footing around to not upset the powers that be. If MKBHD or Mckinnon posted a video of them flat out calling a company a bunch of bullshit scam artists I'd have a heart attack and fall over. It's always just watered down light insults when it should be all out because god forbid we scare away the advertiser money.
thats cus once you call them out your kicked out of the loop
Linus calls companies out on their bullshit
You should check out Harris Heller too... he's not one to shy away from giving out criticism when it's needed!
Linus tech tips, JayZtwocents, Gamers Nexus all call out companies. Linus tech tips will tell you that the video is sponsored by a company, and still say it was a horrible. Newegg had to change the way they do returns because of gamer Nexus calling them out. And Jayztwocents will not review certain products, because everything that everybody makes for that type of product sucks. So he is not gonna waste his and our time.
@@theawesomedanie1980 Oh you're right about Jayztwocents!! Totally forgot about him #shameonme
I love it when frank goes into rant mode. I think this is why you're still to this day after 5 or 6 years of me watching my number 1 most watched tech reviewer. I love that you're not just blindly loving every single piece of kit that comes through your studio and videos like this show that you genuinely care about us and that you don't want the average consumer to be fucked over by shady shit like this.
Blows my mind that in 2022, with high end cellphones having incredible cameras, webcams still look like trash except for a few exceptions. It does feel like companies just keep using the same old crappy sensor on every sub 200 webcam
The reason is in your comment, Sub 200, they have to meet a price point because most consumers don't want to pay more than that for a webcam, how good of a webcam can they possibly buy for sub 200. It's more about features now a days, logitech is just trying to keep up it seems.
@@FiSHY4D elgato showed they can look really damn good
@@FiSHY4D entire things I could buy for less than 200 with a better camera than a webcam that is JUST a camera
an Iphone 8
just about any mid range DSLR
most go pros
there is 0 excuse for them to not be able to make a decent webcam for under 200
This! Literally I put my iphone 12pro on a tripod and use it as my zoom webcam because it’s better than any 3rd party webcam I could buy lmao
well to be fair phone cameras aren’t particularly good but they have a major advantage of using software and digital effects that make them look way better than most webcams. that being said i would still love webcams getting better software support
2:36
"Put your best self forward"
turns his back to the webcam.
Dang that 6 year comparison between the old logitech cam is brutal. Way to keep them honest.
I have a Logi cam older than that. Has the old logo and even that looks more or less the same
an old iphone 7 or 8 has a lot better camera than this
@@Ottoni174 No shit since the phone camera is directly interfacing with the cpu.
That was absolutely incriminating... With all the improvement in technology in that time, and it looked basically the same, lol
@@kazuviking 😂😂😂clueless, obv do not know how technology works
Not to mention that when the guy pointed the camera to the desk to show his drawings, the image would be upside down on the conference call! xD
Freaking awesome that you're brutally honest. Love your channel
Yeah gotta respect that, I didn't peg Frank for being honest. Standing up for the consumer is a rare thing, ususally they're all just sellouts. Grateful for Gamers Nexus, Hardware Unboxed, AdoredTV and a few other awesome genuine tech channels
@@fwabble I find him quite neutral. He mentioned the G pro X Superlight's lack of USB C and the Viper V2 pro not being worth it.
Love the 6 year comparison. We need to do more of these. Companies resell the same crap and throw a new number. As consumers, we need people like you to compare them.
Could make a series out of this..
Finding products that have been stifling the progress in comparison to other options in the market, and the lesser known superior option
Literally all dash cams have this same issue. LTT made a video a couple weeks ago actually
@@theape6778 YESSSSSS
Would love to see a comparison between the Brio 4k which came out in 2017 and the Logitech StreamCam and Brio 500 who are supposed to be "newer and better"
Goddamn Franky, when did you become an investigative journalist?! This review was WONDERFUL and fascinating to watch. Thank you for making it and bringing fire to the feet of a company (whose many products I own) what is engaging in pure deception.
For shame, Logitech. X
I'm glad as a tech TH-camr you've taken the approach to stay neutral and honest over the years. You easily could've sold out and recommended this product for the sake of a check, but you decided to go the honest route and call out the big dogs on their BS. For anyone who's been following for a while. they KNOW you rave and leave glowing reviews about other products like the g502 mouse. So to see you tearing them a new one about false advertising feels so empowering. Proud of you for speaking out on that one ♥
That laugh of disappointment buying the second camera 😂 He couldn’t believe it! And that 6 year old comparison was brutal, shame on Logitech for this.
It's genuinely shocking that Logitech are doing this and getting away with it. Good stuff my friend!
This was spot on. Way to call them out. My company buys the C925e for our offices and for what they use it for it works, 1080 @30fps. Conference calls and Teams it's fine. We are still looking for a product to use when making presentations, live and recorded. Keep up the good work. Thank You.
Yep that's why I won't support their newer models anymore. Plus the FaceCam is much better quality in the segment for a similar price.
Check out the Insta360 Webcam
I use my Galaxy S10 through Reincubate Camo. It's amazing
I would look into the elgato facecams or Razer kiyo pro’s both aroun $100 and have waayyyy better quality. Both 60 fps webcams
@@tyrecks1650 they're way better for sure
There should be a lawsuit against Logitech for false advertising.
Glad you're bringing light to this, I spent ages looking around for a good webcam but so many of them looked rubbish! In the end I resurrected my Canon 600D and used that as a webcam, just as good and cost me nothing!
way better even than a webcam since the sensor is so much larger and the quality on dslr's is way better than those of a webcam
@@YDVN Plus it's way more customisable - you've got complete control over exposure and colour temp!
Appreciate honest videos like this so much. I bought the Brio 4k back in 2020 and have been consistently disappointed in the image quality and the focus drifting in and out all the time, not to mention the colour shift, even when you try and use it manually.
I'd argue that C922 looked sharper, albeit more contrasty with the black levels looking more crushed.
I also thought that the images they showed of "bad" looking webcams looked a lot like the Brio image quality too. Yikes.
RFP roasting Logitech for 13 minutes. 😂
Good to hear some tough love. Sick of people taking both sides of obvious wrong doing and saying shit like "well, I see what they were thinking" or "I get where they're coming from." Enough is enough is enough. Companies need to start being accountable for their purposeful landfill garbage. You want to actually reduce, reuse and recycle, this is exactly a perfect example.
Logitech stock has cratered over the past year. If one looks at the bios of the management team and board, they're all P&G / McKinsey / Harvard MBA types whose goal is invariably making the cheapest stuff most people will buy. No creatives. I'd bet an enterprising engineer could open up that $120 webcam, do a quick parts summary and cost analysis and shock most viewers. Off the top of my head I'd guess their cost for that camera is under $10.
Great review (you should try to duplicate their shot of using it on documents and compare it to their ad). Someone save that ad in case they disappear it.
There should be a class action lawsuit for false advertising
thank you for shedding a light on this serious issue. i hope more tech youtubers take this seriously as well and spread awareness.
I have an OLD C720 webcam from them and I still love it for the price I paid years ago. Works just fine when I live streamed and over the years webcams in the $80-150 price range never really seem to be that good vs the older models.
You’re doing the right thing by calling them out. Thank you.
This is pretty interesting. I hadn't heard about the Brio 500, but it's clear I'm not missing out on anything.
The sad reality is that Logitech hasn't really released a good webcam since the Brio 4K which was back in 2017. It remains one of only a handful of webcams that offer 1080p or higher with Windows Hello support, and is honestly a pretty decent webcam
That said, in some ways it's not as good as the even older C930e from 2013, which we'd still be using at work if not for the lack of an IR sensor. It's noticeably better than the C920 or C922Pro, and you don't need to remove the monitor mount to expose the tripod connector like you do on the Brio.
Honestly if Logitech just added and IR sensor to the C930e and gave it a detachable USB cable and sold it for the $130 the C930e still goes for, they couldn't make them fast enough.
I don't know the Brio 500 is more of a disappointment than the Streamcam, but the advertising is embarrassingly dishonest. The sad part is they don't need to do it.
This was pretty refreshing for me as someone who’s struggled trying to get my C9220 to not look like crap. Thank you.
They need a massive class action lawsuit for scamming people.
guess who's not getting a Christmas card from Logitech this year 🤣.....well done for calling them out Frank, more people need to be as brutally honest as you about certain products
logitech get your webcam game together. Competitors beating you up now. Its been years.
I use a Logitech Brio (2017 release) 4K webcam and for the what $200 original cost the fact that Streamyard and TH-cam don't even support 4K streaming 😂 I mean that 2017 Brio is now $130 as well and looks better than this 2022 release. Insta360 is just ridiculous compared to the Logitech Brio 500
Insta360 is too zoomed in
Can I ask, since the Kiyo Pro is now around $99. Can you do a comparison of the Brio 500 and the Kiyo Pro along side other cameras within the price range?
kiyo pro is wayy better.
I think i could get a better out of the box experience as a webcam by using "Iriun Webcam" via wifi and just using my phone as a webcam. That's how at least i did my video calls when i was in school. It was stable for me and looked good enough to even use it as a webcam to stream to my friends with.
If you are planning on using a cheapo way to have a webcam for a livestream for example. Just go with my recommendation to use your current phone as a webcam or even an old one you have laying around. You'll save money doing this and the quality isn't half bad if being honest. Definitely depends on settings and your phone but i highly recommend at least trying it.
You're the only TH-camr for the past 10 years to make every video interest me. Even videos on subjects I dont care about I watch them all the way through. You're honest, you make high quality content and even show a better recommendation at the end of the video. Quality my brother.
Logitech always does this. So does many other mainsteam companies
i remember when people were mocking phone companies for using studio lights to show off their cameras. But using completely different gear for marketing. Man that stinks
Thank you - your brutal honesty is very much appreciated. Keep up the good work.
I am not in the advertising business, but from my limited experience that it could be very common they use fake footage / items / theme in the commercial. My relatives own an orange farm, and a big brand supermarket company (their advertising agency) is filming a TV commercial about cherry, and rent our farm to film it. There is no cherry in the farm. What the filming crew brought in was a lots of cherry made out of plastic, because the fake plastic cherry has the perfect shape / size / color.
I did think this was going to one of them ones where you say they are lying, but it was going to be something minor...boy was I wrong, logitech is taking the P*** here for this and it is awesome that you have made this to call them out on it and to stop people wasting their money on this new webcam that is essentially just going to be a waste of money and time for them 👍👍
Insta360 was the best purchase I made after watching your video and a few others. DSLR quality and easy install. Most Webcams are just not worth the cash these days in the mid-range.
The changing from warm to cool constantly... cherry on top LOL
1080p webcam for over $100 😂😂
APPRECIATE PEOPLE LIKE YOU! I just subbed thank you man I have been having random lighting and warming and cooling temperatures settings issues on my brio 4k and nothing ive done has fixed it. Im going to get the Insta 360 immediately thank you again man!
Whoa. That Is a huge shift from the advert to the actual webcam, effectively the same as their 5 year old product. Even Logitechs own productivity mice are missing features like macro combinations, and I've even had issues with their automatic profile switching. Their gaming stuff is much better, even for productivity. I would avoid Logitechs non gaming stuff entirely.
Thats why you support Steelseries or Corsair lmao Logitech has always been trash.
@@RevCQ7 I've had issues with corsair products as well. Only had 1 steelseries product so far so can't tell. But I would rather judge the products themselves rather than lump them into "1 company does it better".
"camera falls on floor facing a mirror and it turns out hes been using the logitech brio 500"
Not just webcams, their mouse and keyboards have all gone down hill. Constant double clicking issues on their most expensive products. I have G Pro Wireless mouse and G915 keyboard. Both suffered from double clicking issues. Then my mouse got me killed because during gunfights, it stops SHOOTING. it's a $150 mouse! I have a cheaper logitech mouse that is not only OLDER, but it still works!
Omg I can’t believe I found this. The webcam is labeled as a “#1 New Release in Computer Trackballs” on Amazon 😂
You should compare it against this $30 webcam I've been rocking for two years from Nexigo. I'm certain they would be similar in quality with this demonstration, if not better than the Logitechs you showed off.
This is exactly the type of review that I struggle to find online since most reviews are either too positive (in terms of conflict of interest) or too negative (but not suggesting anything alternative or going into specifics). A lot of online reviews these days are flat out as fake as the ads and we can’t trust star ratings anymore. Consumer Reports doesn’t have an extensive webcam catalog that they tested and don’t show you something that meets our high expectations. You saved me money in this because I was almost getting this repackaged webcam with fresh paint, subscribed immediately. You sir, are a rare gem!
Well done my guy! I've always been so confused as to why Webcam tech is *so* outdated looking. I believe linus did a review of Dash Cams and turns out they use 3 sensors overall as internals. Maybe its the same story here? Either way *Amazing* video. I love that you just straight called them out. As I type this comment on a G915 with a G503 and G903 on my desk with Z906 speakers hooked up to the control module and Subwoofer from their Z5500. I'm not a brand loyal guy but... somehow... i've ended up with that much Logitech stuff. I was always underwhelmed by their webcams but this dude WOW. lol the comparison is night and day.
Dang, the webcam industry is like the MMO industry, the same thing with a new design.
Thank you! I love this kind of informed passionate honesty!
TH-camrs using their platform and their expertise to protect consumers!
No speculation. You know what you're talking about. You care about it.
It's why I love listening to Linus rip on companies with bad customer service who uses his experience from NCIX.
So true, I had a c920 or c930 sometime ago and that did not even have hardware mirror mode. The quality here looks totally same. All they are doing is selling with a different enclosure.
Thanks Frank keeping it real and telling it like it is
Logitech has been doing these scams for years with their meeting solutions.
My boss bought two Logitech Meetups, which are 700 bucks... and from the specs, it looks amazing. They talk about how it's 4K and has "HD zoom"... and then you boot it up and look at barely 720p image upscaled to hell. When you zoom in it is so pixelated it's unreal.
Their "HD zoom"? It's a poor digital zoom that they don't even advertise properly and to find if it's digital or not (I had a long argument with my boss on this and he just wouldn't believe me that there's no way in hell that's optical zoom, so I dug for specs as proof) you need to actually go to their support page and there at product info, you will actually see the proper specs.
It's embarassing.
I've owned multiple Logitech webcams and have been underwhelmed with their results. Thank you for making this video!
I got a Streamcam instead of a Brio 4K because I didnt need 4K and the Brio was very expensive.
The Streamcam was good for 1080P and has a much better microphone than my laptop.
Most webcams need actual scene lighting to get the best result.
Use more lights, and trim the camera settings.
I got a logitech webcam years ago and had nothing but problems with it. They need to stick to mice.
You just seeing it wrong. The guy on the bottom right is just the twin brother and they shop clothes together...😂
Couldn't agree more.
I'm pissed that I own so much of their stuff and over the years it's seems like you have less access to changing the hardware. Now with the issues behind reviews (mostly no response) has my trust on their products at an all time low.
I own two brios, a mouse, and other countless peripherals from them for my family.
logitech has been overpriced crap like razer for such a long time
@@thedandy6765 other than my first brio I don't think I've ever paid more than 70% of retail on them thankfully.
Maybe my mouse now, but I've had mostly a good experience with it.
@@mr.grotto Yes, always only buy discounted ones, the new ones are always way too expensive than they should be. And they will have discounts within 1 year.
Can’t they get taken to court for this? Because if so, it’s only a matter of time before someone does
I appreciate you. I wish more influencers were this honest.
This seems a lot like those Nikon and Canon DSLR ads where they use other brand or higher quality products to make their ads, instead of the one they're marketing.
Those ACTUAL PRODUCT'S focus hunting tho .. LMAOOOOO!!! good lord
My main complaint is the fact that Logitech pairs software enhancers for image processing or filters. Most people, using these cameras for work, cannot instal non-IT approved software on their work laptop so the camera barely functions as expected.
Exactly! This comment should be higher up. This is my struggle.
yup my logi's are the same in every visual quality. i only use them for discord now lol
Serious question … how are companies allowed to advertise like this? Aren’t there laws regarding this?
Any lawyers out there?
I remember buying this random ass webcam that was like 30 dollars from amazon, it looks the exact same as the brio 500, still using it LMAO
Props to Frank for calling Logitech out on a bad product and false advertising.
I find it crazy that $400 phones have selfie cameras that shoot better video with higher resolution but we still have webcams like this on laptops and desktop
Thanks for posting this and providing another option. Got the BRIO 500 today tried to set it-up, spent two hours trying to figure out why it wasn’t working in Teams. Then I discovered it doesn’t display the image through its own logitune, application, Packed it up and returning it tomorrow!
I felt the anger in the ending monologue. It hurts twice as much when you know how to do things the right way and see someone doing it the wrong way.
Thanks for this info Frank, I was actually considering this webcam, but not at all now.
This needs to be a series "(blank) is lying to us". Content for days.
I had looked at that page a few days back and the pink lady with blurred background mentioned 'most collaboration software programs will create the shown blur' but never once said different camera.
When you pulled up the Link footage right after the Brio 500 footage, I thought it was a DSLR.
Webcams haven’t changed much at all for years. The insta360 is a giant leap forward. Now Dashcams are the real market that hasn’t improved anything for YEARS! Adding more cameras to a product isn’t an improvement, it’s a bundle. We need new sensors in dashcams, and software so we can clearly capture all details.
This sounds like it's grounds for a lawsuit. False advertising is no joke and predatory.
Recycling parts seems to be a key part of Logitech's product line up lately. Just look their mice lol
I was literally about to buy a Logitech webcam... oh well.
How did Logitech mess up their fake ad this bad? So many errors to even convince many
Same here too. Even german institute for testing products fell for their sh*t. They called it the most best cam in the world for
Logitech have been repackaging the same 720p webcamera sensor in different plastic frames and even say its 1080p now for years and years.
No fr because at this point Logitech are just repackaging the same camera internals, designing a new body, and telling their marketing team to use professional footage to sell their webcams. This “new” camera looks exactly the same as my C299..
Ironically the Logitech Rally Bar is a fucking Banger.
This is why after years and years of gaming, I've finally just pulled the trigger and bough a mirrorless camera to mount on my computer for video chatting. All of these webcams are such huuuuge scams.
HAHA ironic that the Insta 360 output looks ACTUALLY like the Logitech's advertisement output footage. Lmao....
Just bought the Insta 360 Link last week - and there is no possible way back to my old Logitech camera.
Great Video! I too am very sick with the false advertising that's just allowed, or even expected from companies like this. Being a photographer - I wouldn't last a day if I showed photos that were different to what I could actually produce - but for these companies it's just another day!!! Unbelievable!
No joke, the Brio vs Link portion looked like comparing mid-2000s phone cameras with current day ones. Such a bad look for Logitech.
5:10 This statement is so funny just because of how accurate it is. I pulled out my old Logitech C910 that I got in 2010 and I swear it looks just like this lol
I like that when the guy is standing around that the color grading is different from his computer counterpart
I'm shocked i tell ya, shocked, well not that shocked
At this point it's tempting to just buy a secondhand DSLR with HDMI output and hook that up as a webcam
It's a C922 or C922 Pro, which is basically a C920, which as it turns out is basically the same as a C270
They can't even make a decent scam advertisement, damn, i didn't know they were so awful
I miss the Logi of ole... in 2007 my laptop was stolen, it had the dongle for their top-tier wireless keyboard and mouse was in the bag. I called Logitech CS, and asked if I could purchase a new dongle, they said NO. Instead they shipped me (F.O.C) an entirely new Desktop set, and not the antique I had bought, but the latest version....
Logi changed the second they bought Saitek...
This webcam is the capital meme of "Why The Fuck You Lying"
Idk this is like comparing a $20K car vs $40K. They're in a different league
Not to mention how the Logitech G Hug was supposed to be a great new software to handle their products and replace the previous Logitech Software, but instead is pretty terrible. With very commonly had issues among many users, just not ever really getting solved even a year+ later. Logitech needs to sort their sh*t out.
In Italy (of all places...) it's illegal. They should have acknowledged in the ad that the actual footage wasn't made with that product.