AppleCare+: Smart Coverage or Just Another Money Pit?
ฝัง
- เผยแพร่เมื่อ 1 ส.ค. 2024
- Apple pitches AppleCare+ as a cost-saving solution, but is the coverage actually worth it for iPhones, iMacs and other devices?
Let's break down what you should know about AppleCare+ and just how much the company's new coverage program is actually worth to the average consumer.
0:00 Do you actually need AppleCare+?
0:29 Why you may think you need coverage
0:57 How much AppleCare+ is actually costing you: a breakdown
1:41 So, is AppleCare+ worth it to the average person?
2:39 Takeaways
I’m Dalvin Brown, a WSJ reporter covering personal technology, which includes the latest smart devices, apps and services making an impact on consumers. Subscribe if you're curious about what the latest tech developments mean for you, or if you want to go behind the scenes to find out what’s powering today's digital services.
#Apple #AppleCare #DalvinBrown
When was the last time your broke your phone? Did AppleCare help?
Consumers have the option to get theft and loss AppleCare or regular AppleCare. The price shouldn’t be lumped in together since they are both different things
Yes it helps. I paid $29 for a new screen.
I notice the Apple Store salespeople are overly aggressive into talking buyers into signing up for the apple-care. I had to literally tell the guy no like 4 times, he wouldn't stop his pitch.
I don’t like to use a case on my iPhone. I’ve replaced my entire phone multiple times and happily paid the $100 fee (iPhone 11 Pro) and $10/month. The hassle free experience keeps me paying.
The most anyone would pay for a entire phone replacement, under AppleCare if they damage their phone and it cannot be repaired is $99. Otherwise issues that are determined to be hardware based, with no software or environmental solution, and the device is not physically damaged qualifies for free repairs or replacements, if something isn’t repairable. You have the wrong information
Where can I find the desk your iMac is set up on?
Let me point out a couple important points here for those reading
1) Not all AppleCare plans need to come with theft and loss coverage (shown here as $69), but the way the cost of repair is presented makes it look as if they do.
2) Comparing a one time out of warranty cost for screen replacement on a 14 pro max at $379 vs one under AppleCare at $298 is inaccurate, because the actual charge that you pay at the time of service is $29 for a screen replacement. The way it is presented here makes it look like apple charges $298 for a screen replacement under AppleCare; when in reality, you factored in the one time charge for the warranty to bulk the number up.
3) Phone replacement for a severely damaged phone is $99 under all AppleCare plans; replacing a LOST phone under the theft and loss coverage is $149; a difference you fail to mention as well.
4) Carrier insurance is not as comprehensive as AppleCare and apple support; where the former merely does device swaps based on criteria; the latter offers both hardware repair and device swaps based on more nuanced and extensive set of protocols and criteria.
Now I do not care one way or another how anyone wants to use or treat their phone; but I am entirely against poorly constructed reportage such as this.
Thanks so much for this info. SO HELPFUL!!!
I just turned 36 I guess I will skip the insurance 😅
don’t do this bro i work at the apple store and i need my applecare numbers to go up 😔
LOL....See!!! You JUST proved that this is a scam
@@chriskuczynskimusic34 i mean it was a) a joke and b) it's not a scam, you do get far cheaper repair prices for sure, but it's really only worth it if you're accident prone and i would say that it's 100% worth it for airpods because they're small and easy to damage. anyway, i don't work there anymore lol
1:33 service fee??! Did they even show the service fee in the price in their website?
This video is misleading. He makes it sound like you pay $298 every time for a screen repair with AppleCare+. You don’t. You pay the one time fees for AppleCare+ ($199 for regular and $269 for theft and loss) and then $29 every time there’s accidental damage to the screen.
I’ve never put a case on my iPhone, from the 4 to the 5s to now the 11 pro, and though I’ve dropped each more than a few times I’ve never needed a repair. These days especially iPhones are pretty dang tough.
Oll is Rover mdf
It doesn’t expire any more
You can pay Monthly
It also covers component failures at no cost.
Actually my macbook has got its logic board changed twice and its screen once so my apple care+ is more than useful to me (★^O^★)
I'll be more concerned about Apple quality control at that points. 2 logic boards seems too for the same computer.
@@urband10 yes that's the whole different question if you ask me . its made in China so what can i expect .
You’re completely missing over the other benefit of AppleCare, it extends the limited one year manufacturing warranty. A logic board failure or antenna issue can cost $600+ outside of the one year warranty. Customers think they don’t need coverage until they happen to have a hardware issue even after taking good care of their phone.
One year for a phone isn't legally justifiable.
Apple refused to replace magnetic leather link band (leather layers begun separating/pealing off) saying - this specific part of band is not covered by AppleCare+ warranty :-). Loyal customer, have spent 10k over last years on Apple products - we do not care!
I keep my devices for years, so AppleCare would have me constantly buying new devices. I would imagine this is a good plan for those who never pay off their phones.
I actually only got AppleCare+ because I just bought my first iPhone and want to switch to the 15 if and when it comes with USB C and other possible upgrades like a periscope zoom camera with a 5-10x optical zoom. With AppleCare you can exchange the phone after 12 months.
Isn’t that the only the years upgrade program.
The odds of changing phones yearly, are low. Seems like more of a pain than every few years
WRONG. You're talkkng about Apple Upgrade Program which is completely different from Apple Care+. Apple Care Plus is insurance for your device.
@@krow1503 I did call it the wrong thing. What I meant is that the only reason I got Apple Care + is that it came included in the Apple Ugrade Program. Otherwise I would not have gotten Apple Care +
Apple care is 100% worth the upfront cost - I’ve had numerous devices swapped out or had parts replaced FOC. In scenarios where’s been no physical damage to the device but a component that’s not repairable has failed and you don’t have apple care you’re paying for that. With apple care, there’s no service fee and far less hassle!
There is a service fee, it's just discounted.
The component shouldn’t fail though, especially not within 2 years of the device’s life. Having Apple care makes no sense to me but to each their own.
You miss the chance to talk about apple care+ for mac
I dropped my AirPods in the lake on accident. Would the limited warranty I have on them get them replaced or would I have to purchase apple care+ in order to get a replacement?
apple's limited warranty doesn't cover accidental damage, so you would have needed apple care+
@@capableloop82 so would it be cheaper to get apple care+ then pay whatever the fee would be or just get the singular left AirPod replaced?
@@rickybrown27 if you are still eligible to purchase apple care+ (if it's been within 60 days of your airpods purchase), then it would be slightly cheaper to replace I believe. The replacement fee is $29 and apple care+ is $29 as well. This is cheaper than the estimated $69 fee outside of applecare+ to replace the airpod
@@capableloop82 you’re a saint appreciate the time to respond as well as the advice
These aren’t the most important reason to buy it. Excellent phone tech support is the reason to buy it. When you combine this with replacement costs it is worth it for advanced users.
You are talking about iPhones. This is my story about Apple Care Plus for Macbook Pro M1Max with 4 TBytes SSD and 64GBytes of RAM. I bought this computer in Denmark to do video editing and color grading to my documentaries.
I moved to Buenos Aires and working on my projects and suddenly the MacBook dead. I called Apple becsuse the Apple Care Plus I have will cover also in Argentina. I went to the official Apple Reseller which Apple told me to do. However, the looked at the specifications and said. “This is not possible because it is a custom build MacBook Pro”. In Argentina max SSD is 1 TBytes and max 32GB RAM. So they don’t have spareparts. So I could not use my Apple Care Plus which I paid a lot of because I can not work without computer in my work. Normally you will also a possibility to have a machine when they are repairing, but that service is not in Argentina! So Apple Care useless 😡
I found another not official Apple store but he was a certified Apple repair guy. He fixed it (it was the M1 proccesor)!
Does you have the same experience?
It’s worth it for me. I’m using the phone caseless
I have Apple care on all my devices because I have a 2yo who has no chill 😂. He has literally grabbed my MacBook screen while it is on my lap and tried to pull it backwards.
In general extended warranty aren't not worth it, if you really concerned about the device failing you probably should be looking other manufacturers.
All phone manufacturers have faulty products.
I broke every android I had till swap to an iPhone. I have the 11 pro max now with a simple case. It has been dropped so many times and it never get broke. Definitely I will get an insurance for the android not for iPhone so far
Lumping in theft and loss cost is disingenuous. Most people don’t want/need theft and loss coverage.
Replace screen = $200 usd
Replace screen, with Apple Care += $29.. +$249
The best thing to do is not buy an apple device period.
I mean is like health insurance.. you might never use it… but if it happens
Not needed. Used android for years and never had one break. Unless iPhones are super fragile. In that case, it’ll be better to keep it at home or in a museum
They don’t repair it. In 10 minutes you have a new device. Bring in one that has been molested, drowned, harassed and assaulted with those pesky nails sticking out everywhere. If you take it to a third party, you may get great service and you may not. Pricing may seem reasonable until it isn’t. If you buy a case for $60 dollars you are less likely to break your screen. If you don’t buy a case your far more likely to have a surplus of $60 and a much more pleasant to use device that has already become…..tough as nails.
Reasoned fluff content my man, but statistics regarding procreation and if your BA is really BS are FAR less relevant than if you invested (poorly) in a case and the exact metrics ‘do I break shit a lot’ & ‘do I use this thing a lot.’ Also….’how f*cked am I REALLY if I suddenly don’t have it’
Most home contents insurance would cover accidental damage = another greedy Apple
Scam!
_Nonsense._
100000% get applecare, the fact you can be anywhere in the world and go walk in and get it replaced.
Also go use your phone and it have fear.
I discovered the cheapest way to avoid this. Dont buy iPhones 🤣🤣🤣
I dunno, id happily pay someone a few hundred for peace of mind.
that’s what Apple is banking on
Or maybe, just buy a better value Android from Samsung
proof their marketing is spot on, and why they are such a valuable company.
Next time send me the money and I’ll insure your phone, haha
It’s been ten years since I’ve broken a phone. That’s about 4 phones that I would have had to buy Apple care for. Physically, the phones are much more resilient than what they used to be. If you have a case and screen protector, your odds are that much better.
Your video is waaaaay too bright!
This video is factually wrong and misleading. iPhone screen repair is $29 with AppleCare+ not $298. A new phone will cost you $99 with AppleCare+ not $418.
You missed the point, that a screen replacement with AppleCare+ is $29.. on top of the $249 initiation fee.
@@yeti_369 The “initiation fee” for AppleCare+ is $149 USD for 2 years for a non-pro model and $199 USD for a pro model for 2 years of coverage. Or there’s a monthly option for $7.99/mo or $9.99/mo respectively. So no matter which way you try and slice it, the math is still wildly off in this video.
why do you have the same vocal inflections and vocal fry as a teenage girl?
Apple make product absolite in 3 years I'm done with this company
False…. I know over ten people who use iPhones that are over four years old and have zero issues with them
@@NAMDRUMS wait until something breaks and apple refuse to fix it
@@NAMDRUMS but can’t update os and use any current apps
I take great care of my phone and only replace them every 5 years out of pocket. I got an iPhone 12 now and had the iPhone 7 before that and the iPhone 4 before that. I don’t think the product becomes obsolete, just worn from daily use and the battery wears out.
I was talking about MacBooks. My 2017 MacBook pro had horrible keyboard. Also after 3 years of light use the screen stopped working. Read about apple flexgate , about 50 000 people signed petition to apple. At apple store they asked 540$ to fix the cable. That was my last apple product